
## **Trustees’ Annual Report for the period** 

**Period start date: 01/09/2023 Period end date: 31/08/2024** 

## **Charity name: Alsager Community Support** 

## **Charity registration number: 1200173** 

## **Objectives and Activities** 

||SORP<br>reference||
|---|---|---|
|Summary of the purposes of<br>the charity as set out in its<br>governing document|Para<br>1.17|The objects of the Alsager Community Support are,<br>1<br>The relief of those in need, by reason of youth,<br>age, ill-health, disability, financial hardship or<br>other disadvantage in the town of Alsager and<br>the surrounding area through the provision of<br>practical help, support, information and advice.<br>2    The prevention or relief of poverty in Alsager and<br>the surrounding area by providing: items and<br>services to individuals in need and/or charities, or<br>other organisations working to prevent or relieve<br>poverty.|
|Summary of the main<br>activities in relation to those<br>purposes for the public<br>benefit, in particular, the<br>activities, projects or<br>services identified in the<br>accounts.|Para<br>1.17 and<br>1.19|Alsager Community Support offers the following<br>support to the community in particular:<br>• A ‘drop in’ centre where visitors can obtain<br>information about a range of issues and/or can<br>be signposted to appropriate help<br>• Confidential appointments in which guidance can<br>be given on financial matters<br>• A school uniform and shoe recycling scheme<br>• Lost and found point of contact<br>• A transport scheme which offers elderly people<br>lifts to and from a local Lunch Club and to and<br>from medical appointments<br>• A Befriending scheme to support people in<br>isolation<br>• A Shopper scheme to support people who are<br>unable to get out<br>• A Helping Hands service that helps people with<br>small DIY projects<br>• Annual toyappeal|
|Statement confirming whether<br>the trustees have had regard<br>to theguidance issued bythe|Para<br>1.18|The trustees have taken cognisance of the guidance<br>issued by the Charities Commission and are confident<br>that all of the charity’s work is for thepublic benefit.|





Charity Commission on public benefit. 

**Additional information (optional)** You may choose to include further statements where relevant about: 

||SORP<br>reference||
|---|---|---|
|Policy on grant making|Para<br>1.38|The charity has a small hardship fund.  The Manager<br>can decide whether a client should receive help from<br>this fund up to the value of £30.  Beyond this sum,<br>agreement must be obtained from one of the trustees<br>in line with the scheme of delegation.|
|Policy on social investment<br>including program related<br>investment|Para<br>1.38|The charity is not involved in social investments.|
|Contribution made by<br>volunteers|Para<br>1.38|At the end of the reporting year, the charity had 68<br>active volunteers contributing in 4 principal areas of<br>activity.  These are described in the summary of  main<br>achievements section.<br>We would also like to say a huge and sincere ‘Thank<br>You’ to all our hard-working volunteers, most of<br>whom have been with us for many years, and without<br>whom our work would not bepossible.|
|Other|||



## **Achievements and Performance** 

||SORP<br>reference|||
|---|---|---|---|
|Summary of the main<br>achievements of the<br>charity, identifying the<br>difference the<br>charity’s work has<br>made to the<br>circumstances of its<br>beneficiaries and any<br>wider benefits to<br>society as a whole.|Para<br>1.20||**ACS Annual Report  Sept/23– Aug/24**<br>The past year has been a year of significant change for ACS.<br>During 2023, the trustees were successful in securing a grant<br>from the National Lottery Community Fund and Reaching<br>Communities/Partnerships programme. In autumn 2023,<br>recruitment processes were completed, leading to the<br>appointment of a full-time Manager and a part-time<br>Volunteer Coordinator and Project Development Officer.<br>Although these positions were filled in 2023, both members<br>of staff officially started in January 2024. The appointment of<br>an Administrative Assistant followed later in 2024, further<br>strengthening the ACS team.<br>Inevitably, there was a great deal for the newly appointed<br>staff to learn about the charity and a significant amount of<br>time has, and continues to be spent, working to make ACS<br>compliant with current best practice.<br>In addition to the appointment of staff to manage the charity,<br>ACS moved into new premises with the help of a local<br>businessman andphilanthropist. This was a necessarymove,|





not least to accommodate the new employees, and it has taken a lot of time and energy to make the premises suitable for the charity’s needs. Despite the many hours spent on back-office activities, ACS has continued to provide its usual range of services to the local community and, indeed, has increased its offer.  Brief descriptions of the most frequently used services follow: **Enquiries: 2700 contacts p.a.** People contacted ACS by phone, email or by coming into our premises.  Our volunteers deal with a very wide range of queries which vary from concerns about energy bills, to requests for help getting to appointments, to asking the whereabouts of the nearest doctor’s surgery. **Budgetary Advice: 90 contacts p.a.** Our trained volunteers are able to help clients with budget planning and can advise and help with benefit applications. As they are not regulated they are not able to provide debt advice and clients who need such help are referred to other appropriately qualified agencies.  We estimate that our help has enabled clients to apply for and be awarded over £70,000 in various benefits. **School Uniform Recycling: 500+ families p.a.** We estimate that this scheme has benefitted over 700 school pupils during the year.  Parents can bring their children to ACS premises to try different items.  If they can, we ask each parent to make a small donation towards our costs.  This scheme encourages parents to recycle items in good condition and is a significant help to families who are struggling financially. **Transport – Medical Trips: 130 p.a.** Our volunteer drivers have taken over 100 individuals to hospital and doctor appointments.  Hospital appointments can take several hours but our volunteers wait for the client and return them home. **Transport – Lunch Club: 1200 p.a.** The local Lunch Club is held every Tuesday and Thursday in the Civic building.  The average age of the diners is 86 and, understandably, many of them cannot get to the Club under their own steam.  Ten volunteers collect and return 3 diners, meaning that 30 diners are transported to this social occasion each week. Over the year, that’s around 1200 passenger return journeys. **Befriending / Shopping: 30** On average 15 people have benefitted from our befriending service.  These people are mainly elderly and isolated.  Our befrienders telephone them regularly and sometimes meet with them in person.  When the client needs help, our befrienders do what they can to obtain the help they need by linking back to our services. 



Shoppers help a wide range of people who, for whatever reason, are unable to get to the shops.  Sometimes the shopper takes the client with them, but most shoppers do a ‘top up shop’ once a week. Finally, 5 people are paired with a volunteer who acts as a befriender and shopper. 

## **Additional information (optional)** You may choose to include further statements where relevant about: 


**----- Start of picture text -----**<br>
Achievements  Para<br>1.41<br>against objectives set<br>Performance of  Para<br>1.41<br>fundraising activities<br>against objectives set<br>Investment  Para<br>1.41<br>performance against<br>objectives<br>Other<br>**----- End of picture text -----**<br>




## **Financial Review** 

|**Financial Review**|||
|---|---|---|
|Review of the charity’s<br>financial position at the end<br>of the period|Para<br>1.21|The charity held £74,720 in its account at the year end.|
|Statement explaining the<br>policy for holding reserves<br>stating why they are held|Para<br>1.22|In 2022- 23 the charity employed one person on a half<br>time temporary basis in the role as a Project<br>Development Officer.   This was the principal<br>commitment.  From January 2024, ACS employed a<br>full-time Manager and a part time Volunteer<br>Coordinator.  These colleagues were joined by a part<br>time administrator in May 2024.  These three posts<br>were funded by a grant from the National Lottery<br>Community Fund from the Reaching<br>Communities/Partnerships programme and will<br>continue until December 2028.<br>Rent and energy bills were the other main outgoings.<br>The trustees have a policy to hold 3 months of<br>outgoings in reserve.  Thispolicyis kept under review.|
|Amount of reserves held|Para<br>1.22|£11,505|
|Reasons for holding zero<br>reserves|Para<br>1.22|Not applicable|
|Details of fund materially in<br>deficit|Para<br>1.24|Not applicable|
|Explanation of any<br>uncertainties about the<br>charity continuing as a<br>going concern|Para<br>1.23|The charity had successfully submitted a bid to the<br>National Lottery Community Fund and Reaching<br>Communities/Partnerships programme.  This was to<br>appoint a full-time Manager, a part-time Volunteer<br>Coordinator and a part-time Administrator.  The<br>funding is for five years and therefore the position of<br>the charity is stable.<br>The Project Development Officer role is currently<br>funded by short term grants, ending December 2025.<br>The trustees are working on a future strategy that will<br>allow the charityto continue beyond 2028.|
|**Additional information (optional)**<br>You may choose to include further statements where relevant about:|||
|The charity’s principal<br>sources of funds (including<br>any fundraising)|Para<br>1.47|The charity’s main source of funding came from the<br>National Lottery Community Fund and Reaching<br>Communities/Partnerships programme. Other sources<br>of funding came from successful application of grants<br>from various bodies, e.g. Cheshire East, these grants<br>are the:<br>•<br>Flourish fund<br>•<br>Healthy Neighbourhood<br>•<br>Cost of living fund<br>Small sums were also raised bycharitable donations.|
|Investment policy and<br>objectives including any<br>social investment policy<br>adopted|Para<br>1.46|None|
|A description of the principal<br>risks facing the charity|Para<br>1.46|To secure funding to cover ongoing core costs.|





Other

## **Structure, Governance and Management** 

|Description of charity’s<br>trusts:|||
|---|---|---|
|Type of governing document<br>(trust deed, royal charter)|Para<br>1.25|The charity’s memorandum, articles of association and<br>confidentiality agreements are based on a template<br>taken from the Charities Commission web site.|
|How is the charity<br>constituted?<br>(e.g unincorporated<br>association, CIO)|Para<br>1.25|Alsager Community Support is a CIO.|
|Trustee selection methods<br>including details of any<br>constitutional provisions e.g.<br>election to post or name of<br>any person or body entitled<br>to appoint one or more<br>trustees|Para<br>1.25|Trustees are largely recruited from our team of<br>volunteers.  Some trustees have been recruited based<br>on their expertise, for example, the current<br>chairperson worked at a senior level in the education<br>sector. He brings much experience relevant to our<br>development as a charity. When selecting new<br>trustees, their skills and experience is taken into<br>account.<br>There are constitutional provisions in regard to the<br>appointment of trustees and the length of time they<br>serve on the board.|
|**Additional information (optional)**<br>You may choose to include further statements where relevant about:|||
|Policies and procedures<br>adopted for the induction<br>and training of trustees|Para<br>1.51|We have a trustee induction pack.  The trustees are<br>offered training and can ask for a ‘buddy’.|
|The charity’s organisational<br>structure and any wider<br>network with which the<br>charity works|Para<br>1.51|Trustee board<br>I<br>Manager<br>I                   I                    I                        I<br>VCO              AA                PDO            Volunteers<br>VCO – Volunteer Coordinator<br>AA – Administrative Assistant<br>PDO – Project Development Officer|
|Relationship with any<br>related parties|Para<br>1.51|Partnership working with:<br>Cheshire East Council<br>Plus Dane Housing<br>Disability Information Bureau<br>Fedcap<br>Age UK|
|Other|||



## **Reference and Administrative details** 

|Charity name|Alsager Community Support|
|---|---|
|Other name the charity uses||
|Registered charity number|1200173|





|Charity’s principal address|The Pinkney Centre<br>19-21 Crewe Rd<br>Alsager<br>S.o.T.<br>ST7 2EW|
|---|---|
|||





## **Names of the charity trustees who manage the charity** 

|1<br>2<br>3<br>4<br>5<br>6<br>7<br>8<br>9<br>10<br>11<br>12<br>13<br>14<br>15<br>16<br>17<br>18<br>19<br>20<br>21|**Trustee name**|**Office (if any)**|**Dates acted if not for whole**<br>**year**|**Name of person (or body) entitled**<br>**to appoint trustee(if any)**|
|---|---|---|---|---|
||David Black|Chairperson||The ACS board of trustees|
||Liz Pinkney|Trustee|01/09/23 – 02/06/24|The ACS board of trustees|
||Lynne Gammon|Trustee|01/09/23 -  01/02/24<br>16/04/24 – 31/08/24|The ACS board of trustees|
||Sarah Fidal|Treasurer|31/07/24 – 31/08/24|The ACS board of trustees|
||Jayashri Lowe|Trustee||The ACS board of trustees|
||David Fidal|Trustee|21/02/24 – 31/08/24|The ACS board of trustees|
||Jean Shepherd|Trustee|21/02/24 – 31/08/24|The ACS board of trustees|
||Helen McCourt|Treasurer|26/08/2022-31/06/2024|The ACS board of trustees|
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## – Corporate trustees names of the directors at the date the report was approved 

**Director name None** 

Name of trustees holding title to property belonging to the charity 

|**Trustee name**|**Dates acted if not for whole year**||
|---|---|---|
|**None**|||
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## **Funds held as custodian trustees on behalf of others** 

Description of the assets None held in this capacity Name and objects of the charity on whose behalf the assets are held and how this falls within the custodian charity’s objects Details of arrangements for safe custody and segregation of such assets from the charity’s own assets 

## **Additional information (optional)** 

## **Names and addresses of advisers (Optional information)** 

|**Type of**|**Name**|**Address**|
|---|---|---|
|**adviser**|||



**Name of chief executive or names of senior staff members (Optional information)** 

## **Exemptions from disclosure** 

Reason for non-disclosure of key personnel details 

## **Other optional information** 



## **Declarations** 

**The trustees declare that they have approved the trustees’ report above.** 

**Signed on behalf of the charity’s trustees** 

**Signature(s) Full name(s) Position (eg Secretary, Chair, etc) Date** 






|~<br>CHARITYCOMMISSION|~<br>CHARITYCOMMISSION|~<br>CHARITYCOMMISSION|Cll,ill'yName|Cll,ill'yName|||||No (f111yl|No (f111yl||
|---|---|---|---|---|---|---|---|---|---|---|---|
|~<br>FORENGLAND|ANDWALES||**Alsager**Community|||Support|||1200I/3|||
|||||**Receiptsand**||||**·mentsaccounts**|||**CC16a**|
||||For the period<br>from||||||To<br>PP.r,• l_;,~rJ_d'>'<br>Aug-24|||
|Section A Receipts||and payments||||||||||
||||Unrestricted<br>funds|||Restricted<br>funds|||Endowment<br>funds|Total funds|Last year|
||||to|the**nearest**<br>£||tothe**nearest**£|||tothenearest£|tothe nearest £|tothenearest £|
|A1Receipts||||||||||||
|Donations||||6,066|||14,645|||20,711||
|Grants|||||||97,042|||97,042||
|Incomefromcharitableactivities||||4,011|||.|||4,011||
|Fundraising||||200|||.|||200||
|Investments/roomhire||||1,500|||.|||1,500||
|Otherincome||||196|||...|||196<br>.||
||||||||.|||.||
|_rossincomeror_<br>_AR)_|||11,974<br> <br> .______.||||111,687|||123,661||
|investment sales,||||||||||||
|1|_Subtota,I_|||:1§§§§||||||||
|_Total receipts_|||(|~I||<br>111,sa111|||·II|<br>123,661**JI **|<br>-I|
|A3Payments<br>...||||||||||||
|Raisingfunds||||101|||.|||101||
|Expenditureoncharitableprojects||||1,032|||1,992|||3,024||
|EmploymentCosts||||7,448|||40,147|||47,595||
|RunninQCosts||||4,876|||13,597|||18,473||
|Governance||||142|||.|||142||
|Otherexpenditure||||870|||.|||870||
||||||||.|||.||
|||||.|||.|||.||
||_Sub total_|||14,468|||55,737|||70,205||
|A4 Asset and Investment||||||||||||
|,.....,..<br>_/coo_t"hlo\|<br>_Sub total_|||135.<br>135|~<br>~|||<br>~<br> <br>t==::j||<br>2,7:9~<br>2,769t::::::j||
|_Total payments_|||(|14,602**j**|(||58,371**J**|**I**|<br>**-]I**|<br>72,974**l**I|<br>-I|
|_Netofrecelptsl(payments)_<br>ASTransfers between funds<br>ASCash fundslastyear end|||<br>'-|2,629<br>14,145|53,316<br>1----"""""'r,c-i|||~-<br>•||50,6~7~-<br>24,044<br>-||
|_Cash funds this_|_year_|_end_'||11,517|||||•|74,732|-|





|Section B Statement|ofassets and liabilities at|ofassets and liabilities at|the endofthe period|the endofthe period|the endofthe period|the endofthe period|the endofthe period|the endofthe period|||
|---|---|---|---|---|---|---|---|---|---|---|
|||||**Unrestricted**||||**Restricted**||**Endowment**|
|Categories|Details|||**funds**||||**funds**||**funds**|
|||||to**nearest£**||||**tonearest£**||to**nearest£**|
|**81Cashfunds**|Cash inBank|||||||**63,215**|||
||PettyCash|||~<br>**192**||I<br>|||||
|||||-|||||||
||Moneyduefromcardpayment<br>**_Totalcashfunds_**|||11,s1~<br>2I I||||<br>63,21~|I_||
||**(agree**balanceswithreceipts|andpayments|||||||||
|||account(s))|_01\_||||'.)I<|||OK|
|||||**Unrestricted**||||**Restricted**||**Endowment**|
|||||**funds**||||**funds**||**funds**|
|**82Othermonetaryassets**|Details|l|I|**tonearest£**<br> <br>• I I||||**tonearest£**<br>**tonearest£**<br>·1a|||
|**83Investmentassets**|Details|11||**Fundtowhich**<br>**~m~oag•**|<br>|11|<br>**Cost(optional)**||I|<br>**Currentvalue**<br>8|
||Details<br>- -··--|||**Fundtowhich**<br>**assetbelOJ!Q$_**<br>-- --|||Cost (optional)|||Current value<br>{®tional)|
|**84Assetsretainedforthe**|Laptopsfor staffandadvisor||NLCommunity<br>IC,,~,.,||||||||
|**charity'sownuse**|Printer||NLCommunity<br>le:<br>,,.,||||||||
||Printer||General||||||||
||Phoneformanager||General||||||||
|85Liabilities|Details||1|Fundto which<br>**'"'"'>re•m**|<br>Amountdue<br>Whendue<br> **188**||||||




