CHARITY COMMISSION FOR ENGLAND AND WALES Trustees, Annual Report for the period Period start dats 1st April 2023 Period end date 31st March 2024 Charity name: Chertsey & Addlestone Good Neighbours Charity registration number: 1199708 Objectives and Activities SORP Summary of the purposes of the charity as sel oul in its governing document Para 1.17 To assist members of the local community who are in need of a little help due to ag8, ill health, temporary disability or other social and economic disadvantage. We primarily offer help with transport to medical appointments, local day centres, and for shopping. We also offer companionship, practical and 'neighbourly' assistance as and when needed. The local community being Chertsey, Addlestone, Ottershaw and Lyne and we do occasionally support others from further afield. The work that we do helps lo alleviate some of the strain on overstretched local services. The provision of volunteers to provide practical help, transport, ompanionshiplsocial interaction and other neighbourly assistance. Summary of the main activities in relation to those purposes for the public benefit, in particular, the activities, projects or services identified in the accounts. statement confirming whether the trustees have had regard to the guidance issued by the Charity Commission on public benefit Para 1.17 and Para 1.18 The Trustees are aware of and have regard of Charity Commission guidance on public benefit. Additional information (optional) You ma choose lo include further statements where relevant about- SORP referen¢e Para 1.38 Policy on grant making The Trustees may in the future make periodic grants to advance the objects of the charity. Policy on social investment including program related investment Contribution made by volunteers Para 1.38 Para 1.38 The charity is largely run by volunteers, primarily the volunteer drivers & trustees. Trustees take lead roles of chairmanship, Ireasurer, secretary, with leads on social media. Other Achievements and Performance SORP reference Summary of the main achievements of the charily, identifying the difference the charity's work has made to the circumstances of its beneficiaries and any wider benefits to society as a whole. Pam 1.20 During this, our second year as a registered charity, the demand for our seNice has grown as we, and our reputalion, has become more well-known. The care and transport which we provide has enabled members of the local community to attend local day centres which they otheMise would not have been able to get to. We have also helped many families by being able to transport their loved ones to various medical appointments, accompanying them if need be, enabling the family members to continue with their usual daily tasks and routines. This also helps to support the work of medical professionals. During this reporting financial year, to 31 $1 March 2024 we fulfilled 5549 requests and assisted approximately 150 clients. We identrfied the need to update our archaic 'access' booking system to enable us to keep up with the increased demand on our services. We researched and tested three different online real lime booking systems and after extensive tesling a decision has been made and we will 'go live, with a new system al the beginning of the next financial year. We purchased a new branded gazebo and pola shirts for the volunteers, these are used at community events to raise awareness and promote the charity and the work that we do. Additional information (optional) You ma choose to include further statements where relevanl about.. Achievements against Para 1.41 We have met all the goals set for this year. objectives sel Performan￿ of fundraising activities against objectives set P4ra 1.41 Fundraising is mainly focussed on donations from clients for transport to and fiom their destinations - e.g. medical appointments and day care centres. We supplement this income wilh additional fundraising - e.g. attendance at local community fairs (which also gives us the opportunity lo promote the charity), and grant applications to local small businesses and local authorities. Investment performance against obiedives Para 1.41 No investments made- we do not intend to make investments. Other Financial Review SORP refe￿nce Review of the charity's financial position at the end of the period Para 1 21 We are self-funding primarily based on client donations. The total income this year was £41,736, which includes £9,737 of corporate sponsorship. Expenditure was £24,918 resulting in a surplus of £16,818. This along with cash funds of £17,461 brought foward from the previous year gives cash funds of £34,279. We have set aside £20,000 of this as a reserve and the balan￿ will be used for improvement of the charity's identity, recruitment and maintaining the clienudriver booking system. statement explaining the policy for holding reserves stating why they are held Para 1.22 Reserves are held to cover the core operating Gosts, such as Public Liability Insurance, duty officer and volunteers, expenses. Amount of reserves held Para 1.22 Based on a reserve of £20,000 and our current and projected activity levels, we could support the operation for one year even if we received no donations from most of our clients. At present, there are no paid employees, but an honorarium is given to our Duty Officer. The honorarium is <150/0 of the total income, which the trustees consider as acceptable. Reasons for holding zero reserves Details of fund materially in deficit Explanation of any uncertainties about the charity continuing as a going concern Para 1.22 No zero reserve held. Para 1.24 None Para 1.23 The role of the Duty Officer is pivotal to the smooth operation of the charity. Succession plans are in place including volunteer support for the duties of this role. Additional information {optional} You ma choose to include further statements where relevant about.. The charity's principal Para 1.47 The primary source of income is the donations sources of funds (including made by our clients. We supplement this any fundraising) income stream with fund-raising and successful grant applications when and where needed. We are grateful to the local council for £2000 from their COMF fund for the developmenl and maintenance of our ro sed new bookin stem. No investments are envisioned. Investment policy and objectives including any social investment policy ado ted A description of the principal risks facing the charity Para 1.46 Para 1.48 The principal risks are the resignation of the Duly Officer, failure of the booking system and a significanl reduction in volunteer drivers. This is separate from multiple trustee resignation. We have a risk register in pla￿ Ihat is reviewe eriodicall Other Structure, Governance and Management SORP reference Description of charity's trusts.. Trust Type of governing document lil Llbi uegu. i Uydl Ll Idfigi-l Para 1.25 Conslitution How is Ihe charity constituted? . orpjrated association, CIO) Pam 1.25 Foundation Charity Incorporated Organisation (cio) Trustee selection methods including details of any constitutional provisions e.g. election to post or name of any person or body entitled to appoint one or more trustees Para 1.25 Nominated individuals elected by Board of Trustees with signed Declarations. Additional information {optional} You ma choose to include further statements where relevant about.. Policies and procedures Para 1.51 Trustees are trained in the charities governing adopted for the induction document, policies & procedures and accounts and training of trustees at induction and ongoing. The charity's organisational structure and any wider network with which the charit works Relalionship with any related parties Para 1.51 The charity is managed by a Committee comprising of its Trustees. Each Trustee takes pivotal role in managing the charity. Para 1.51 other We have developed and are maintaining various policies & procedure documents. Reference and Administrative details Chari name Other name the charit uses Re istered charit number Charity's principal address Chertse C&AGN 1199708 Chertsey and Addlestone Good Neighbours, 18 Renaissance Court, 50 High Street, Addlestone, Surrey KT15 1TR. & Addlestone Good Nei hbours Names of the charity trustees who manage the charity Namè of person lor body) entitled to appoint trustee lif any) Board of Trustees Trustee name Office lif any) Datss a¢tsd If not for wholè year Christine B.A. Leach Chairman Mary Fisher Dr. Brian Frank Perry BEM Adrian Elston Treasurer Board of Trustees Secretary Board of Trustees Board of Trustees Diana Jane Maris Board of Trustees 10 12 13 14 15 16 17 18 19 20 Corporate trustees- names of the directors at the date the report was approved Director nam• None Name of trustees holding tille to property belonging to the charily Trustee name None Dates acted if not forwhole ear Funds held as custodian trustees on behalf of others Description of the assets held in this capacity None Name and objects of the charity on whose behalf the assets are held and how this falls within the custodian charit 's ob'ects Details of arrangements for safe custody and segregation of such assets from the charit 's own assets NIA NIA Additional information (optional) Names and addresses of advisers (Optional InfOnna￿On) e of adviser Name Address Name of chief executive or names of senior staff members (Optional information) Exemptions from disclosure Reason for non-disclosure of ke NIA ersonnel details Other o tional information Declarations The trustees declare that they have approved the trustees, report above. Signed on behalf of the charity's trustees Signature(s) Full namels) Christine B.A. Leach Dr. Brian F. Perry Posltion le.g. Secretary, Chair, etc.) Chairman Secretary 25th January 2025 27 January 2025 CHARITY COMMISSION FOR INGLAND AND WALIS Receipts and payments accounts CC16a For tPig pwlod from To l¥lANi 2￿3 31st Math 2024 Section A Receipts and payments Unrestricted lund8 Restriolpd lunds Enrlnwinpnl lund8 Tot•1 tun0• L•St y•ar io n•rnt E t•lh• nMr•M E lo n•wr••l É to th• M•rn•i t A1 Recel 19 Cknl JO.$79 JO.179 ￿nall0n8 Takowe ISI Chw Intere51 FwvJfai5 Surykn 19 4,721 501 Sub tot81(Gross income lor AR) A2 A•••t ind InvMtm•nt •al••. l•ae tabl•l. 41,731 41.73 20,783 Sub total 41,73¢ 41,Y 20.76J A3P4 m•nt• 12.UJ 43D T¥8rthon8 430 22 439 19D 614 B24 2,MS 1.123 s,soc* 120 34,914 14J 1.042 1.12) 374 3.JJJ J2 1A,OJJ Briu 120 24.91• Sub total A4 A88gt And Inv•8imènt urGhaDe6, ope table Sub total 24,91 14,918 14,033 Net of re¢elptw(payments) AS Transfers between lunds A6 Cash funds last year ènd Cash funds thi¥ yoar Qnd 16018 10.018 8.730 17.401 34279 17.461 34,279 10.7J1 17,461 CCXX R1 accounts ISSI 2110112025 Section B Statement of assets and liabilities at the end of the period Unre3trict¢d lunds to n•aml£ ¢gtrlcted fundts Endcwm¢nt lunds lo n••i••t£ ('.:Ilo'yiJiSkn. B1 C•Bh funds Totsl c•slJ funds 34.279 UnFBs¢rlct•d tund¥ P￿trIcted fvnd• Endowm•nt fund• DEthil• to tD Curr•nt v•1 DolallB 83 Inv•*tm•nt FUMI to whlth *M•t b4lfin Co•lloptlM v•lu• lon• B4 A8•ets retaln•d for the chlrfty'ty ¢w4n u•• Fwd tot*thlch Amtyjtyt du• Wh•n du• etalls 85 LlabllStl•fy Svaned by or Iru$toes on behalT of 01 the tr￿1¢£ Slgn8ture Pfknt Name Date ol ioval .SL.. I"L. Ilt Ir4r￿). II. CL¥Tc"; CCKX R2 accoun￿ Issi 21rt)112025 Notes io the accounts: 11 Other donations include.. £2C(O from Enterprise Holding5, E2(XX) from Runnymodè Borough Counol COfvAF £745 from The Co-op Local Community Fund £9)) from The Rotary Club of Chertsev 21 £4242 was raised from a 12-month partnershlp with The New ERham Singers 31 The Chertsey & Addlesrone Good Nelghbours telephone helpllne Is funded by St. Ann's Catholic Church. Chertsey 41 The fundraising expenditure indudes the purthase of a branded gazebo1£15CtIl, and branded polo shlrts1£79)1 51 The following payments were made to the Trustees during this last finandal year.. Christine Leoth for vehicle expenses in common with othervolunteers: Adrian Elston É819 Diana Maris £1562 lor purchases made on behalf of the tharfty ￿ its normal course of operatkin: Adrian E15ton Christine Leath 8rlan Perry CHARITY COMMISSION FOR ENGLAND AND WALES Independent examiner's report on the accounts Section A Independent Examiner's Report Report to tho trnstg8s Chertsey and addlestone Good Ne￿hboUrS On accounts for th• y•ar •nded 31 March 2024 Charlty no (If any) 1199708 Sot out on pages I report to the trustees on my examination of the accounts of the above charrty11he Trust.) for the year ended 3110312024 Responslbiltties and basls of report As the chartys trustees. you are responsible for the preparation of the ac(x)unts in accordarte *ith the requirements of the Charities Act 2011 (Ihe Acr>. I report in respect of my examination of the Trust's ac£ountS Gqrried out under sectton 145 ofthe 2011 Act and in carrying out my examination, I have followed all Ihe 8ppIic8ble Direclion8 given by the Charity Comml88k>n under section 145(5){b) of the Ad. Independent rrhe charrty's gross income exceeded £250.000 and l am qualffied to examiner's statement undertake the exarnination by bein9 a qualrfied member of linsert name of applicable listed body]l Delete [ ] rfnot applrable. I havo (x)mpl•tad my gxamination. I confinn that no material matt8r8 have come to my 8ttenlion in eonnectitin wrth the examination (other than that disdosed bekm") wh￿h gives me cause to b￿￿ve that In. any maten81 respecl.. the accounling record8 were not kept In accordance with section 130 of the Chanties Acl.. or the acrounls dpj not accord wilh the accounting records,. or the accounts dKI not cOm￿Y with the applicable requirements conceming the fom and content of &counts set out in the Charities (Accounts and Reports) Regulallons 2008 Other ihan any requirement that the arxounts gNe a 'true and fairf view vthich is not a matter consklered as part of an independent examination. I have r¥) concems and have come xross no other matters in connection wrth the examination to which attention should be drawn in this report in order to enable a proper urKlerstanding of the accounts to be reached. . Please (tslete the wonts in Ihe brackets rf they do not apply. Slgned: Date: 2210112025 Name: Mark Adams Relovant professlonal Arr quallficationis) or body IER Oct 2018 (11 any): Address: 6 Wendover Place Staines MKldlesex TW18 3DG Sèction B Dlsclosure Onty complete rf the examiner needs io Th￿ttl19n1 matenal matters ot concem (see CC32. Independent examination of chanty accounts: direthons and guidance for examiners). Glv• hora brfof detalls of any Items thatthe examlner wlshes to dl•clos•. IER Oct 2018 CHARITY COMMISSION FOR INGLAND AND WALIS Receipts and payments accounts CC16a For tPig pwlod from To l¥lANi 2￿3 31st Math 2024 Section A Receipts and payments Unrestricted lund8 Restriolpd lunds Enrlnwinpnl lund8 Tot•1 tun0• L•St y•ar io n•rnt E t•lh• nMr•M E lo n•wr••l É to th• M•rn•i t A1 Recel 19 Cknl JO.$79 JO.179 ￿nall0n8 Takowe ISI Chw Intere51 FwvJfai5 Surykn 19 4,721 501 Sub tot81(Gross income lor AR) A2 A•••t ind InvMtm•nt •al••. l•ae tabl•l. 41,731 41.73 20,783 Sub total 41,73¢ 41,Y 20.76J A3P4 m•nt• 12.UJ 43D T¥8rthon8 430 22 439 19D 614 B24 2,MS 1.123 s,soc* 120 34,914 14J 1.042 1.12) 374 3.JJJ J2 1A,OJJ Briu 120 24.91• Sub total A4 A88gt And Inv•8imènt urGhaDe6, ope table Sub total 24,91 14,918 14,033 Net of re¢elptw(payments) AS Transfers between lunds A6 Cash funds last year ènd Cash funds thi¥ yoar Qnd 16018 10.018 8.730 17.401 34279 17.461 34,279 10.7J1 17,461 CCXX R1 accounts ISSI 2110112025 Section B Statement of assets and liabilities at the end of the period Unre3trict¢d lunds to n•aml£ ¢gtrlcted fundts Endcwm¢nt lunds lo n••i••t£ ('.:Ilo'yiJiSkn. B1 C•Bh funds Totsl c•slJ funds 34.279 UnFBs¢rlct•d tund¥ P￿trIcted fvnd• Endowm•nt fund• DEthil• to tD Curr•nt v•1 DolallB 83 Inv•*tm•nt FUMI to whlth *M•t b4lfin Co•lloptlM v•lu• lon• B4 A8•ets retaln•d for the chlrfty'ty ¢w4n u•• Fwd tot*thlch Amtyjtyt du• Wh•n du• etalls 85 LlabllStl•fy Svaned by or Iru$toes on behalT of 01 the tr￿1¢£ Slgn8ture Pfknt Name Date ol ioval .SL.. I"L. Ilt Ir4r￿). II. CL¥Tc"; CCKX R2 accoun￿ Issi 21rt)112025 Notes io the accounts: 11 Other donations include.. £2C(O from Enterprise Holding5, E2(XX) from Runnymodè Borough Counol COfvAF £745 from The Co-op Local Community Fund £9)) from The Rotary Club of Chertsev 21 £4242 was raised from a 12-month partnershlp with The New ERham Singers 31 The Chertsey & Addlesrone Good Nelghbours telephone helpllne Is funded by St. Ann's Catholic Church. Chertsey 41 The fundraising expenditure indudes the purthase of a branded gazebo1£15CtIl, and branded polo shlrts1£79)1 51 The following payments were made to the Trustees during this last finandal year.. Christine Leoth for vehicle expenses in common with othervolunteers: Adrian Elston É819 Diana Maris £1562 lor purchases made on behalf of the tharfty ￿ its normal course of operatkin: Adrian E15ton Christine Leath 8rlan Perry CHARITY COMMISSION FOR ENGLAND AND WALES Independent examiner's report on the accounts Section A Independent Examiner's Report Report to tho trnstg8s Chertsey and addlestone Good Ne￿hboUrS On accounts for th• y•ar •nded 31 March 2024 Charlty no (If any) 1199708 Sot out on pages I report to the trustees on my examination of the accounts of the above charrty11he Trust.) for the year ended 3110312024 Responslbiltties and basls of report As the chartys trustees. you are responsible for the preparation of the ac(x)unts in accordarte *ith the requirements of the Charities Act 2011 (Ihe Acr>. I report in respect of my examination of the Trust's ac£ountS Gqrried out under sectton 145 ofthe 2011 Act and in carrying out my examination, I have followed all Ihe 8ppIic8ble Direclion8 given by the Charity Comml88k>n under section 145(5){b) of the Ad. Independent rrhe charrty's gross income exceeded £250.000 and l am qualffied to examiner's statement undertake the exarnination by bein9 a qualrfied member of linsert name of applicable listed body]l Delete [ ] rfnot applrable. I havo (x)mpl•tad my gxamination. I confinn that no material matt8r8 have come to my 8ttenlion in eonnectitin wrth the examination (other than that disdosed bekm") wh￿h gives me cause to b￿￿ve that In. any maten81 respecl.. the accounling record8 were not kept In accordance with section 130 of the Chanties Acl.. or the acrounls dpj not accord wilh the accounting records,. or the accounts dKI not cOm￿Y with the applicable requirements conceming the fom and content of &counts set out in the Charities (Accounts and Reports) Regulallons 2008 Other ihan any requirement that the arxounts gNe a 'true and fairf view vthich is not a matter consklered as part of an independent examination. I have r¥) concems and have come xross no other matters in connection wrth the examination to which attention should be drawn in this report in order to enable a proper urKlerstanding of the accounts to be reached. . Please (tslete the wonts in Ihe brackets rf they do not apply. Slgned: Date: 2210112025 Name: Mark Adams Relovant professlonal Arr quallficationis) or body IER Oct 2018 (11 any): Address: 6 Wendover Place Staines MKldlesex TW18 3DG Sèction B Dlsclosure Onty complete rf the examiner needs io Th￿ttl19n1 matenal matters ot concem (see CC32. Independent examination of chanty accounts: direthons and guidance for examiners). Glv• hora brfof detalls of any Items thatthe examlner wlshes to dl•clos•. IER Oct 2018