EST 1843
QUEEN VICTORIA SEAMEN'S REST
THE SEAMEN'S MISSION OF THE METHODIST CHURCH
AMENDED
Annual Report
and Financial Statements
11 lili
.. jXENW0￿SF￿4(trSRE5T
111111 111111111
11
For the year ending 31st December 2022

EST 1843
ov
QVSR
(a charitable company limited by guarantee)
Aggregated with the Queen Vittoria Seamen's Rest
Charity Registration No. 1106126
Company Registration No. 5218014
QVSR
SEAFARERS
CENTRES
QVSR Seafarers Centres
(a charitable company limited by guarantee)
Charity Registration No. 1198656
Company Registration No. 13903109
QVSR Trustees, Report 2022

Contents
Trustees, Report
Report of the Independent Audttors
Consolidated Ststement of Financial Activities
Consolidated Balance Sheet
Charity Balance Sheet
Consolidated Cash Flow Statement
Notes to the Financial Statements
20
24
25
26
27
28
QVSR & QVSR Seafarers Centres
(A company limited by guarantee)
Board of Directors
Terence Simco MBE (Chair) • Revd jennifer Impey (èpKx)inted March 2022) . Sir Alastair Norris .
Theixlora Ogwezi • lan Pattison • Geraldine Pearce • Philip Sheppard • Mathilda Small-Byam • Jean
Thomas • Barry Vaughan (resigned September 2022) • Roy Wadeson (r2ggnedJuly 2022) • Mrs
Nadine Wilkinson (apwinted March 2022)
Chief Executive & Company Secretary
Alexander camp￿11 OBE JP MNM Msc BA Cmgr FCMI
Auditors
Moore Kingston Smith LLP, 6 Flwr, 9 Appold Street, London, EC2A 2AP
Sollcitors
Charles Russell Speechlys LLP, 5 Fleet Pla￿, London, EC4M 7RD
Bankers
QVSR - HSBC UK Bank plc, The Peak, 333 Vauxhall Bridge Road, Virtoria, London, SWIN OHJ
QVSR SC - HSBC UK Bank plc, 107 High str￿t, Banstead, Surrey, SM7 2NR
CAF Bank Ltd, 25 Kings Hill Avenue, Kings Hill, West Malling, Kent, ME19 41Q
Investment Advisors
Central Finance Board of the Methcxlist Church, 9 ￿nhIl1 Street, London, EC2A 4PE
Employment Law Service and Health & Safety Consultants
Croner House, Wheatfield Wayi Hinckley, Leicestershire, LEIO IYG
Registered Offjce
121-131 East Enclia Dock Road, Poplar, London, E14 6DF
Registered Charity Number
QVSR:
1106126
QVSR Trustees, Report 2022

Company Number
QVSR..
5218014
Our aims and objectives
Objects
QVSR'S charitable objects, as dedared in the MemoTrndum of A5￿ciation, are to work as an
expression of Christian compassion as part of the Methcxlist Church. QVSR will provide
accomm￿atIon for seafarers, tr)th active and retired, ex-servi￿rnen and other members of our
local community that are in need. We will strive to do this within a caring environment where
individuals will be helped and encouraged - physically, mentally and spiritually - to meet their full
potential regardless of their ethnicity, cultural or religious background. We do this via our
operation at East India tknk Rckid (which includes over 170 r￿mS of accomm￿atIOn) and our
seafarers, ￿ntre5 on the River Thames which provide supp)rt and recreational facilities for active
afarers.
Vision
> Our vision is that everyone will have a quality pemanent home that will meet their needs- until
that time QVSR is committed to providing accommodation and suptort to vulnerable individuals
within our community. Our company IcNJo'Shelter, sUp￿)rt and Hope, underlines our
commitment to meeting the holistic needs of those we serve. We also see our provision of
seafarers, ￿ntre5 based at the Port of Tilbury, DP World London Gateway and in the Ports of
Bristol, Felixstowe and Immingham as a way of welcoming all seafarers v55iting these ports
located around the UK.
Values*
Diversi
We are delighted that our community is made up of a wide and diverse population. We encourage
the interaction and sharing of different cultures and values. We believe that through education
and trust diverse communities can live in harmony. This value runs through both our
accommcKlation Servi￿ and our seafarers. ￿ntre5.
Inclusive
We aim to accomm(JJate where possible anyone in need of a(XDmmodation and support, but we
pla￿ particular focus on seafarers and Servi￿ personnel l)oth active and retired. Our services are
open to all regardless of their ethnicity or religious background.
Collaboration
QV5R Trustees. Report 2022

We are very aware that we are part of a wider Sc￿r￿ of help and SUPPK>rt for our residents and
as such we are fully committed to working in collaboration with other SeN1￿ providers who
complement our mission.
> Em
wennent
We believe that everyone can find themselves in need and that it is our goal to help individuals
get back on their feet and help them strive towards obtaining their personal goalslambitions.
*kVith the launch of QVSR Seafarers Centres in 2022, our values Mll be reviewed and relaunched in
2023 to underpin our aim to put 'Re5￿ents First-and "Seafarers Fit5t" in the sen11￿$ we offer.
Charitable alms
> Our key priority is to provide accommodation and suprKJrt to vulneraile adults. We give priorty to
seafarers and ex-servicemen both active and rebred.
> Our work via our seafarers, centres l(Kated at the Port of Tilbury, DP Wodd London Gateway
underlines our commitment to active seafarers alongside those who are retired and supported via
our accomm(xJation at East India DcKk Road.
Public Benefit
> We review our aims, objertives and attivities annually; in doing this we evaluate and assess the
tknefit of our outputs on the lives of the vulnerable adults who a￿55 our services. We consider
how we can further develop our objectives to meet future and ensure that our work
continues to delwer our charitable aims and have a real impact on the community we serve.
QVSR'S TrusteeslDirectors confimi that they have ct)mplied with the duty in Sertion 17 of the
Charities Act 2011 to have due regard to public trEnefit guidan￿ wblished by the Charity
Commission.
Fundraising
QVSR has adopted the Fundraising Regulator Code of Practi￿ and during 2022 no complaints
were received in terms of fundraising. The QVSR Finan￿ Committee Monito￿ QVSR'S fundraising
activities.
QVSR has engaged the SeN1￿ of Chartty Fu￿1raIsIng Limited to assist with applying for and
progressing grant applications and identifying new Sour￿ of funding.
QVSR does not cold call or send any individual fundraising material without their prior consent
and works within GDPR guidan￿.
Measurements, activities and performances for 2022 and targets for
2023
As we continue to adapt to a P)St pandemK world and the impart ora global cost olliving cris15,
QVSR is cornmitted to doing all it can to support the groups we Icvk after.. seafarers (active and
retired), ex-service personnel and others in need of accommodation and support. As a charity
QVSR Truste￿. Report 2022

working with the vulnerBble it is not appropnate tI￿t we ￿1$$ on our intreased running costs,
therefore there is è need to use our funds in a targeted way in order that the impatt of the current
financial challenges do not affett overly the indiwduals we serve and the committed staff who carry
out our operation.
We have embarked on a large refurbishment programme of our newty acquired seafarers centres at
Bristol, Felixstowe and Immingham. This has been made possible via a grant from the Department
for Transport and the Merchant NBry Welfare &Jard. Our ambition 15 to ensure that our QVSR
Sealarers Centres are of the very best standard.
Having recently launched our values we are keen to integrate a stsndard way of working acr(￿ our
operations, 'The QVSR Way,. We are committed to the national standards of 'Investors in People'and
we strive to ensure that we continually work toward ex￿llen￿.
Ourstrap line to our operations as a dlarity are Seafarers Fi￿￿(Qv5R 5eafa￿rs Centres) and
'Residents First'(QVSR Accommodation Semces) and 35 a charity we want to put 'People First,
Alexander Campbell OBEJP MNM
Chief Executive QVSR & QVSR Seafarers Centres
QVSR'S achievements for the year in meeting our objertives are set out below:
AIMA
For QVSR to provide a carlng environment where individuals are helped physicallyi mentally and
spiritually to meet their full potential regardless of their ethnlcity or religious background.
What were the outputs?
Praclical, emotional, and spiritual welfare suptK)rt tailored to meet ￿ed5 of each individual ￿SIdent was
prowded by Welfare staff.
Residents were assisted daily with their benefit applications. health matters and housing issues.
Regular informal one to one SeS￿On was faolitated with regdents to enable discussion of speclfic issue5,
challenges, opportunities, and ideas.
An open forum wès provided where residents can give feedba(k on QVSR'S operation. raise any areas of
Con￿M, and highlight how service charvjes might affert them.
Residents were kept informed and utthted on Cu￿nt issues. e.g.. d￿nge$ in welfare benefits, changes to
the QVSR building and services.
Residents were encouraged to speak openly wid) staff atK)Ut any cotKems they may have.
Residents were able to reiK)rt maintenance and service issues on the Helkxjesk system at re￿ption.
We fa￿d a cost-of-liviry crisis, and we asssted our ￿sidents to access the government suptK)rt that was
made available, we also workeAJ with new and existing organisations who distribute donations.
What were the outcomes?
QVSR was able to provide 212 homeless men with accommodation and access to welfare support in 2022.
Through monthly residents. meetings residents felt they had a voice and an opportunity to comment on
our services and highlight any concems.
Through the Hel￿eSk system at Reception, residents were assured of a quality of serwce with regards to
the repair and mèintenance of their accommiKlation.
QVSR Trnsteeg Report 2022

Through regular communications delivered to rooms, placed on nob￿1X)ards AfKI on the r￿ptIOn TV,
residents continued to feel informed and supported through the orxJoir¥J pandemic, understarKling that any
changes of operab'on were intetxled to safeguard their welfare.
Resdents felt suptx)rted in having to deal with cost of liviThJ rises.
Dld you succeed in thls obiettive?
Yes, we treat each resbdent as an irKJiwdual and understsrKJ the impact ￿Y have C￿ our day-to-day operations.
We encourage our resident tK)PLJlation to feel that they can contribute to the development of our services to
meet their ever-chaThJing needs. Tr Board took the de05ion to run a deficit bL¥Jget for 2023 so that the
I[￿reased costs were not passed on to the residents.
Ob'ectlve A2
To Improve the health and wellbeing of residents by supporting them to achieve lifestyle and
personal development goals whether this is simple companion5hipff the development of leisure
Interests, training and employment opportunltles or a move to more independent Ilvlng or
supported housing.
What were the outputs?
Our Welfare staff conkn'nued to look after the needs of residents and offer guidance and support,
Our Aftercare fft'lot ￿Ject (funded by the Nabonal Lottery Community FurKiI continued to provide ongoing
welfare assistance to those who move-on to I￿1p t￿M maintsin their new t￿al￿.
Through signposting and working with extemal agenoes we have started to provide benefiaal sermces for
our residents both in QVSR and out￿de to asgst t￿] with the move back in to independent liwng.
Donations to support resident welfare came in the form of Tesco voiKhers, Iftar meals arHI winter coats.
We re￿1ve f￿d donab'ons on a weekly basis from the Felix proptt to help (xjr residents in these difficult
times.
We have partr￿red ￿th Po￿ar HARCA, Crisis, Homeless Linl the Hwe, local community ￿ntreS s￿h as St
Pauls Way, Pro￿den￿ Row (reset), Counsellors, Hackney Jar. Tr Felix Project, New City College and many
others to assist our restdents with prath.cal and efflots'onal support wkether they are stsying or moving on
into indeperKlent living.
What were the outcomes?
staff and volunteers continued to monitor the health and wellbeiTKJ of resicknts during 2022 engaging in
more artivities and time spent with residents to ease their sense of isolation.
QVSR'S Chaplain provided spiritual support to all memtErs of QVSR (ommunity,. this spiritual support is
given to all irrespertive of ￿lIgIon, culture or ethniuty.
Our Muslim re&dents were supplied with daily deliveries of Iftar meals during Ramadan through our
partnership with the"Women's Indugve Team".
We also partnered with the Felix project who supply weekly donatior6 of focx1 for our residents.
Over 150 residents had access to essential winter clothing through our pOrtr￿rship with'Hands on London,
and their"Wrap up LorKlon- Campaign.
In 2022, our Aftercare Projert was able to assist 9 residents to move on to iThlependent liwng and 9 to
higher support (s￿ltered housing or care home).
Our Aftercare Project was also able to follow up on 21 ex-residents who have moved to private rented
accommodation sn￿ 2020 to ￿ how they were managing U)eir new tenanoes. The majority were
managing well, others required some practical assistan￿ with setbThJ up utilities and accessing affordable
furniture for their new home.
Dld you succeed in this obJectlve?
QVSR Trustees, Report 2022

Despite the ongoing challenges of the cost-of-living crisis we Succeed￿ in our aims and obFttive5 for the year
by adapting and changing with the Orcumstan￿.
The aftercare project has succeeded in helping people move back into irKdewdent living and is currendy
worf(ing with 85 residents to achieve this goal, with 18 already suc￿$f￿ in mo*ing on in 2022.
The NCLF grant enabled us to have someone in a ￿m)anent role Sign[￿sting and a$￿sting residents with all
the requirements needed to move back into independent livirKJ.
A portfolio of outside agenoes has teen built up by the Aftercare Manager to make the transition as easy and
streamlined as possible. Using salesforce, a CRM system ￿e9g￿ to collate statistics of residents we are
wod(ing with and how we have assisted ttrEm to move on or prepare to move on, we are able to see how we
have met our goals and objectives.
AIMB
For QVSR to provide the highest quallty accommodation and facilities for its service users.
What were the outputs7
The QVSR garden was refurbis￿ with fvnding from the MNW8, B&Q and the Ajbert Hunt Trust. This
included replacing the decking with MO￿ cost effective and enwronrnentally friendly pathway5, replenishing
the existiry plantsrKJ and introduong additional flower beds and trees around a newly laid lawn.
The existing baggage room was split into three smaller rooms to pmmde a Stora￿ area for residents,
telongings, a Se￿rate storage r(x)m for donations of clothiThJ and other goods, and a third area for large
Items of fumiture and ottrEr replacement fixtures and fitb"rKJs for use amund the building.
An additional en-suite room was created on the groufKI fl(x)r.
What were the outcomes?
Residents now enjoy a more vibrant atKi interesting outd¢x)r spa￿, a safe area within the perimeter of the
building which they can use for communal re￿dent activities or for smple rdaxation, thereby enhancing
their general wellbkiThJ.
The remodelled baggage room promdes an improved storage area for essential items such as mattresses
and replacement fumiture that may r*eded when preparing a room for a new resident which will speed
up the letting process. Thefe is now a better storage for donations with hanging roils for clothing and
shelving for other items such as Sh[￿S arKI toiletries. This gives residents the experience of a walk-in store.
We are now able to offer 174 men an improved staThJard of accomm(xlation and the dignity ar￿ privacy of
their own bathroom.
Did you succeed in this obJertive?
Yes, the pandemic highlighted how ne￿Sary an outdoor space is to our resident's general wellbei￿, espeoally
for those who are less mobile or recoveriry from i11r￿$s. With the lack of open spaces IIKally our garden is a
vital resour￿ and sadly it had become overgrown and the deckFng was WomirKJ unsafe. Regdents are very
pleased with the newly landscaped garden atKI have commented on how comfortable aThd relaxing it is.
Being able to create and additional en suite tedrcKJm on the ground flIK>r further irKreased our maximum
occupancy lo 174, and our ongoing Maintenan￿ pr(wramming ensures that the building is being kept in good
condition.
We make continual improvements to our faalities to ensure we are always tKoviding the very LEst we can for
our residents, to make QVSR a secure, welcoming a￿1 pleasant enMrorHnent.
QVSR Trustees, Report 2022 0¥P'..

Aimc
For QVSR & QVSR Seafarers Centres to be seen as a key partner working within the Maritime
community.
For QVSR & QVSR Seafarers Centres to play an artive part in Maritime Ministry in the Ports of
London, Tilburyi Felixstow4 Immingham and Bristol reaching out to seafarers and striving to
meet their needs.
For QVSR & QVSR Seafarers Centres to work collaboratlvely with other maritime missions and
oryanisations in order to maximise the benefit to seafarers visiting the Ports of London,
Tilburyi Felixstowe, Immingham and Bristol.
What were the outputs?
QVSR SC promded welfare ser￿￿ to over 26,000 seafarers across all of ports in which we operate.
QVSR SC continues to maintsin strong strategic relationships with the Seafarers Charity, Trinity House,
Merchant Navy Welfare Board (MNWB), and Port Authorities with these organisab.ons providing fund5 and
grants to support various projects in the ￿ntre5 for the iEnefit of seafarers.
Management of the day-to-day operation of the fwe centres to provide the fdlowirKJ servi￿5 to seafarers..
ship wsiting;
free aC￿sS to wi-ri.
sale of mobile phorE top-ups arKI sim Cards:
foreign exchange;
access to comfortable lounges-
access to TV aThJ refreshments.
sale of clothing and other essential items as well as souvenirs,.
access to a 2417 faulity at Tilbury,.
access to an outdoor area with sp)rts faolities at Tilbury;
Our QVSR Chaplain continues to work collatxiratively alongs¢de our mission partners, GSM, Stella Maris,
Mission to Seafarers and Sailors. Soaety, as part of an ecumenical team to maximise efficiency and
effectiveness while avoiding duplication of Chaplaincy 0￿ratIonS.
QVSR maintains a close workn'ng relationship with the GSM with longstanding role of the loint
QVSR/GSM Port Chaplain and dose communication with the Senior executive team located in Bremerhaven.
QVSR aLt'vely engages with the Intemational Christian Maritime Asswab"on (ICMA) a5 part of the global
maritime family, standing ready to serve wherEver and wherever needed.
QVSR SC continues to be part of the Maritime Charity Gr(xJp (MCG) Equality, Diversity and Indusion
working party which 5UPPOrts mariiime welfare d￿ritIeS in d*pening t￿1r work around EDI.
QVSR SC is Part of the Seafarers, Welfare Criys Wothng Gn)up organized by the MNWB.
What were the outcomes?
QVSR Seafarers Cent￿S was officially launched in July 2022 at on event at Trinity House which was
well attended by our Maritime Partners. This marked offioal ha￿k)Ver of the centres at Felixstowe,
Immingham and Bristol from Mission to Seafarers (Mts), Stella Maris, atmi &ilors' Society to QVSR.
The QVSR Seafarers Centre5 in Felixstowe, Immingham and Bristol now have a single point of g0veman￿.
Previously these centres were managed by Trustees from three Misson Partners which was often
operationally counterprodurtive having many different"masters" These ￿ntre5 now join QVSR London
Tilbury and QVSR London Gateway (which have IEen U￿ler QV5R management Sin￿ 2016) to form QVSR
Seafarers Centres.
New bra￿Ing and signage were intrOdU￿d to all of the ￿ntre5, giviThJ a sense of unity to staff and
promoting a consistency of Servi￿ to seafarers.
QVSR Seafarers Cenlres continued to support seafarers with c(Mnmunicab"on with their families and loved
orEs, in addition to prart]cal support with sFK)pping, transwrtation, ￿storal care and general advice.
A new seafarers centre facility was promded by DP World London Gateway as a result of changes in the use
of their building following the COVID pandemic. The new centre is IIKated doser to the quayside which has
improved a(￿sSibIlity for the seafarers.
QVSR Trusteeg Report 2022

The QVSR cha[￿ain'$ collaborat*ve approad) of workn.ng with our ecumenical partr)ers in filbury allowed the
other centres to see how this m￿le1 could emulated as we exparKled our work across the UK.
Our Centre Managers maintain dose wothng relationships with the Port thaplairy Teams to provide an
ex￿lIent and consistent SeN1￿ to seafarers.
QVSR continued to engage with the Senior management teams at P(Kts of London (PLA), Tilbury, DP
World London Gateway, Immingham. Bristol. arKJ Felixstowe in order to foster the best tK)ssible working
relationships.
QVSR London Tilbury distritKJted over 2,5￿ Christmas par￿$ to seafarws durirKJ Christmas festive
Season. The Christmas presents are a Mear￿ of showThJ seafarers valued they are are given as a
token of our appreciation.
QVSR'S work with German Seamen's Mission (GSM) arml our part￿rship with GSM Bremethaven has
continued, with best practi￿ beirrfJ shared across tx)th organi5ations.
Did you succeed In this obJective7
Yes, thmu9hout the takeover of the rnanagement of the addibonal seofafers, certres we have tken able to
continue to provide essential services to seafarers. QVSR'S Chaplain and ￿ntre staff, worknrw with ecumenicèl
chaplains and ship visitor5, have endeavored to rn￿t our obpcti.ves as a charity to support the welfare needs of
seaferers visib'ng the ports.
QVSR'S standing within the maritime iNlustry remains high as a r￿lt of the takeover and QVSR contributes
Immensely to the prowsion of faith based welfare semces for the tErEfit of seafarers and other stskeholders
who often share the trhwuillity they ex[￿￿en￿ wFEn ￿￿tIng the ￿nt￿.
other welfare supwrt rerKlered to seafarers such as shoppiro, pastoral (are, and hospital visitation has
continued to make the centres relevant. Over 5,000 Christmas parcels were distributed to seafarers during the
Christmas festive season. The Christmas presents are a means of showitKJ seafarers how valued they are and
are glven as a token of our appreciation.
AÉMD
For QVSR to offer a working environment that encourages leaming and development within an
organisation that values all staff members and volunteers equally.
Iv
To ensure that QVSR'S pay, and benefits are fair and just a￿1 show that employees are valued.
What were the Output$7
In 2022 we continued to monitor tension scheme to ensure digible staff were offered the opportunity
lo join the company ￿n￿on scheme and coniinLEd to offer a health care cash back scheme. The benefits
package continued to impact ￿SItIVe1Y on our staff ensuriThJ they are motivated.
The death in Servi￿ benefit was again remewed and benchmarked wth other market providers and wa5
found it continued to provide g(KKb market value in terms of the benefit offffed (which is ajrrently three
times an employees, ba￿C salary).
In 2022 the volunteer programme contin￿d to operate, allowing 5 volunteers to work at QVSR in one year
placements on a fulltt.me capaoty. Various training needs were idenb.fied for vdunteers including Basic
Fo(xJ Hygiene. Volunteers are treated as part of the QVSR staff team.
Planning and focu5 on the charivs future wa5 emphasiz41 At the Board Away Day, which took pla￿ in
March 2022, and again at the Staff Away Day ￿ld in May 2022. Both events were held at the Royal
Foundation of St Katharine.
Disclosure and Barring Service {DBS) Checks for QVSR Trustees, Senior Management Team membkrs, and
volunt￿r5 continued throughout 2022.
QVSR Trust'ees, Report 2022
io

What were the Outcomes?
The diversity of the staff at QVSR is gready valued. ￿nIOr MarkHgement Team (SMT) are always keen
to challenge practi￿5 and trends in order that our approach remains f￿sh and innovab.ve ar￿ that the
staffing structure in place ensures we are operating effeth.vely as a charity.
Regular SMT M*lings. CEO staff briefirKJs, manager led functional team meting aThl shift handovers assist
with morale and ensure effective communicab.on throughout the organisab'on.
Volunteers a19) re￿iVed regular su￿r￿s1on m￿tIng5 to prowde hn optK)rtunity to check-in arKI ensure
they were getting the most out of their time at QVSR.
Dld you succeed in this objective7
Yes, employee benefits were reviewed in line with ojrrent best practi￿ and employment legislation and will
continue to be remewed and developed. This objettive has impacted posb.vely on our employees as they feel
valued by the organisation. The volunteer programme has had a positive impxact on the QVSR community
through their engagement with residents wa actimties and events.
iv
To encourage Continuing Professonal Development fCPD? amongst all QVSR staff members arKi volunteers.
What were the Outputs?
During 2022 annual appraisals took pla￿ and hs a result of the apwaisals, spe(ific training needs were
identified for tK>th all staff and besw)ke indiwdual training.
iHasco Learning Management System was introduced to the Ixlsiness to facilitate mandatory training.
Mandatory training arranged irKluded health safety training, en￿rgencY first aid at work and f(KxI
hygiene.
The Employee Handbook and Statement of Employment was rewewed by the HR Manager. The legal
terminology of the poli(ies and pr(Kedures has t*en ￿m￿lfIe￿I to meet sièff requirements. There will be
further utxlates to both documents in January 2022 to en9Jre compliance with employment law and
legislatK)n.
What were the Outcomes7
Additional specific trainiTrJ needs were identified and were actioned thro￿hOl￿ the year.
Hawng their own self-contained accommodation allows the volunteers to retain their independence and to
develop their Social skills with regards to learnirKJ about other countries and cultures as well as worknng as
part of a team.
The Health shield cash health plan conb.nues to ￿ Offe￿ to all staff, in 2021 the plan was tailored further
to meet the need5 of QVSR staff and to also get the best offerirKJs of the scheme.
Did you succeed in your ob5ertive?
This obiertive was partly met in that ￿ devdopment arKI training n￿5 have b￿n identified aThJ the SMT
utilised the iHasCO training suite.
ive D3
For HR to look at ueating initiab.ves in response to Investors in People feedback
What were the Outputs?
To identify representatives from each department to create a group of staff who would m*t regularly to
share Con￿rn$ and feedback business updates direcdy to their cdleagues.
To revive the Staff newsletter to improve comfflunicalion and transparency.
Did you succeed in your objective?
QVSR Trustees, Report 2022
li

A stsff forum was set up which irKI￿led representatives from each ￿epath￿t, this was to Improve
communication and tran5parerKy throughout bugness.
A QVSR staff newsletter was created using intmjt from the staff fonjm. Ths ifKILM1ed useful busi￿5 updates
and news of staffing changes.
QVSR is committed to ensuring that we pay our staff fairly arKI in a way which ensures we attract and retaln
the right skills to have the greatest impact ifb devdoping our charitable (￿je{￿ves.
In accordance with the SORP (Statement of RecommerKle(J Practi￿} (FRS102) QVSR:
disdoses all payments made to Trustees (NB no Trustees receive a 'salary?;
disdoses the number of staff in receipt of remuneration of more than £60,000 {in bands or £10,000).
disdoses the policy for pensions and other staff tEnefits.
QVSR has a Finance Committee comprising of the QVSR Chair. Chair and VI￿ Chair of the ￿nance Committee
and two other Trustees. Tr cCKnMitt￿ m*ts quartedy and remews remurErotion for all Staff. The CEO
and Finance Manager attend the m￿tIng5 {leaMng durirvJ dixussons regarding staff remuneration).
The main responsibilities of the Committee are to:
review the QVSR salary stnthjre against an agreed irKSeperKJent market t￿n￿mark tool arml make
amendments as appropriate to ensure that QV5R salaries remain competitive;
determine the remurEration package of ￿0.
approve the annual percentage (cost of liwThJ) increase in payroll for all staff (which can be zero) taking
into account the most recent inflation figures.
determine penson arraroements.
In 2018, the Board decided to intr(x1uce the London weighkn.ng Allowance to hdp with the cost of living for
people who work and commute in and out London. Full ts.me staff conb.nued to recewe an extra £3000 (pro-rota
for part-tiflle staff) in their annual income.
QVSR is proud to offer the LoThJon LiwThJ Wage. In re4K)nse to ￿ new in(reased rate of the London ￿VIng
Wage QVSR will ensure that our pay rates will be in line with this increase. Consequently, staff who fell under
the London Liviro Wage received an Irtsease up to £1 1.05 per hour effth.ve from January 2022.
Delivery of QVSR'S charitable viyon arKI obFrtive5 is primarily dependent on our staff which is the largÈ5t %ngle
element of expenditure. In July 2022 QVSR awarded all stsff a 6% uplift in salary.
Targets for 2023
QVSR Taryets:
Updated Business Plan for 2023-2028
With the introduction of QVSR Seafarers Centres. we will review and utthte the business plan for 2023 to
2028.
Reviewing & Relaunching QVSR'S Core Values (Ca￿led over from 2022 Targets)
Having Initially started as a project entitled 'Residents First. to demonstrate the charity's commitment to
provide the best services and facilities for residents, this has now evolved to encom￿55 the rewew and
relaunch of QVSR'S core values, based on the acronym'SERVE'. The core values are ￿￿er￿l￿ne￿ by putting
QVSR Trustee< Report 2022
12

Residents and Seafarers first in the ser￿￿ we offer. Our strap line would be for a￿0MmodatIOn.'
"Residents First", and for Seafarers, centres= "Seafarers Firsr.
180th Anniversary Celebration
To mark 180 years of serving seafarers. veterans of the armed forces and others in need, we will hold an
anniversary event that will mark our achievement, recognise the contribution of those within the
organis3tion and give thanks to our external partners for their suppixt over the years.
Front Facia Projert (carried over from 2022 Targets)
QVSR has invested around £8 million to modernise our acCoMr￿K1atitsn a￿1 now all 175 room5 are of a
hotel standard. Our attention is now focussed on the exterior of the building where renovation is needed
and our desire is to make ttr￿ improvements by our 180th anniversary in 2023. We plan to transform the
rather foreLy)ding exterior by rendering it in a bright white finish. this will not only modemise the building
and make it more welcoming but will also increase our efforts towards energy conseNation as it will provide
thermal coatiry, as well as sound pr(K)fing from the busy main ro￿1 (A13).
Roof repairs on roofs at back of building
Repairs to r(K)f aLx)ve r(K)ms 2301- 2309 will be caNied out to ￿SUre the r(K)f areas are watertight and
prevent any potential damaged from water IThj￿$s.
Replacement of windows (ongoing)
Tris is being done on a cyclical basis due to the hlgh numlRr of windows in the building. The new windows
will be more energy efficient. Repairs are also r*eded to some of the wiThJowsi11s which a￿ cwmbling and
present a potential danger of falling masonry.
Remodelling of building layout and introduction of hotel references for wings of
accommodation (carried over from 2022 Targets)
This project will l(K)k at putb'ng in pla￿ a system whereby eoch wng of accixnmodation is named for ease
of reference. This target was delayed due to ￿ rebrandiThJ project. (In 2022 QVSR refreshed its corporate
identity by changing its logo to reflect a more mcmlem feel. The seafarers. ￿ntre$ and the acccwnm￿at1On
seNices now have the same logo and brand.)
Conversion of Rigden Street Manse into a Guest Flat
This will allow us to have a room permanently available for artive seafarers Wi￿ting London for pleasure,
training events, ship transfers or recureration after illness or operats"on.
Aftercare Pilot Project (ongoing)
2023 will be the final year of the 3 year Lottery Funded project to provide outreach support for those who
move-on from QVSR to independent liviry and to a595t them where n&ed in maintain1r￿ their new
tenanoes. The aim is to identify any ongoiry rheeds arKJ IK)W to add￿5 these need5 in order to minimise
the risk of the individual returning to homelessness.
Review of QVSR'S Welfare Service {CaTried over from 2022 Targets)
QVSR will undertake an external and independent review of our welfère ènd housing support to further
develop and strengthen the service provided to residents.
Development of links with homeless seThices (ongoing)
QVSR will work to develop links with homeless servi￿$ across London to strengthen our ties with other
organisations, understand best practice within the ￿)MelesS sector otKI deliver seN1￿5 that add to or
complement those already in existen￿.
Implementation of Bright HR {ca￿led over from 2022 Targets)
Following on from the HR systems review in 2022. staff rotas, timesheets, annual leave requests, time and
atterK]an￿ and absen￿ monitoring will tE migrated from SAGE to &ight HR, an HRIS (Human Resources
Information System). This will allow i￿tter repo￿ry arKI monitoriry,. it ￿11 also provide an optM)rtunity to
LEcome more papedess.
HR Sharepoint (ongoing)
This will be a central knowledge kx)int for all staff. and will irKlude extensve irbformation on leamlng, tèlent
acquisition, Iknefits, engagement, and wellbeing. SharePoint will SUp￿rt our commitment to continuous
professional development through techTh)logy, kTh)wledge sharing, oThJ iransparency on our people and
culture initiatives.
Investors in People- re-accreditation
The next review will be due in the third quarter of 2023 and will incl(hJe a staff suNey and interviews with
Staff who are selected èt random by IIP {Investors in People). SUc￿$s or re-aCc￿ltatIOn will be based on
initiatives put in place to improve policies and pro￿SSes, arKI staffs experien￿ of workn.ng at QVSR.
qVSR Trustees, Report 2022
13

Relaunch of QVSR Website In light of the potenb'al expansi(￿ of wr manageynent of other seafarers,
centre the QVSR website will be rewewed and rwsed.
Social media output (Instagram, Twitter & FacelN)ok}- an ongoing taryet
To continue to expand on promoting QVSR'S wort via p)sts on ￿JaI media platforms and L￿den and
engage with our a￿le[KE.
QVSR Seafarers Centres Targets:
To establish robust finanaal controls and standardi5e the accDuntir¥J pr(Kedure5 across all ￿ntre$.
To carry out a programme of refurbishment of the ￿fitreS in ImmiThJham. Felixstowe and Bristol, and to
offer 24hr centre aC￿$S where tK)ssible.
To develop and enhance the serwces at rilbury arKI ueate o satellite centre at ttE Londori Cruise Terminal.
To work with DP Worfd London Gateway to set up a rEw facility doser to the quayside.
To review operational pr{￿edureS arKJ fully align atlministrab.ve processes across all cenlres.
To further our engage￿nt with l(Kal community groups and maintain cNJr strategic ielationships with port
authorities.
To contribute to the provision of faith based welfare serwce5 in Ports for the benefit of seafarers ènd
other stakeholders who often share trawuility they experience when Visitir￿ the centre.
Detailed below are QVSR'S KPIS arKI by what means the (harity undertakes to dem(￿Strate ￿)W they are met
al￿ their impact.
TrusleeslDirectors monitor a number of strategic aims with partiwlar attenti￿ given to..
Charitsble expenditure- Planned, 5trategK, and mission l&
Occupancy- demonstrating need, finanaal ￿ath"llty and impact measurement
Partnership working and networking - recognising limitab.ons of our own skills andabilities ènd
the ability to have greater impart through worknng with others to ensure effiaency and cost
effertiveness
Move-on of residents - retenlFon of residents. wo￿ng with rewd￿ts to develop tI￿r ski115, looking
t appropriate solutions andmove-on opporturrities and wo￿ng in partne￿hIp with others to achieve
these gools
Resident feedback - quality of our accomnnlation and faalilies effectiveness of our welfare support
packages, resident development and opwrtunity for move-on, community values which encourage
mutual respert and togethemess.
The results for the year ended 31 D￿rnber 2022 are given in Statement of Financial Artiwties on page
25. The assets and liabilities as at 31st D￿Mb￿ 2022 are given in the consolidated Balance Sheet on page
26. the Charity BalarKe Sheet on page 27; and the Statement of Cash How appears on page 28. The Financial
Statement should be read in conjunth.on with their related notes, which appear pages 29 to 41 and have
been prepared in accordance with relevant laws And the Charilies SORP {FR5102).
The Trustees are pleased to report that the Charity has recorded net income of £803,913 during the year
rewrted and these funds will used mainly towards the improvement of the tharity's programme. QVSR
generated £4.27 million from its various streams of income, of which El,048,432 was Restrirted Funds
consisting of grants received towards the costs of the oThJoiro redeveloJNnent programme, and the
acqui51tion of net assets for the three addib.onal Seafarers, Centres.
After excluding Restricted FutKls grants, QVSR recorded a reducbon in revenue inc(Nne for 2022 of 10.7%
compared to 2021. This reflects the increase of the tradirtg actiwties within the group whid) is now
QVSR Trustees, Report 2022
14

inclusive of the three new additional Seafarers Centres. During the same period QVSR expended £2.84
million to provide a high standard of service to residents along with knfarers, and the local community.
The cash posiknon of 11.003,807 as at the end of 2022 irKreased from what was held in 2021 due to
increase In capacity and the impact of new athjibonal centres .
> The group's income streams, with Housing Benefit being the primary source, continued to remain steady,
Ilowing QVSR to meet its finanaal obligaticKs as tw arose arml ensure QVSR ￿mained a going concern
into the futurtr.
Finally, QVSR has continued to ublise its 5urptus earnings towards ttE redevelopment prffjramme In order
to m(￿erni$e the quality of accomrntKiation and improve the welliEiru of its residents and seafarers.
In order to support seafarers, a new subsidiary QVSR Seafarers Centres was formed in the year.
QVSR Seafarers Centres is a 100% owned subsidiary of QVSR which acquired net assets of Port of
Bristol Seafarers Centre (Charity Number 286078}, Felixtowe and Haven Ports Seafarers, Se￿￿ (Charity
Number 272077) and Humber Seafarers. se￿￿ Limited (Charity Number 1159953, Company Number
08432595} on the 30 June 2022 which were gifted to (tsrity for nil (x)￿deration.
As from l July 2022 the group qErated for remainder of ￿ periiKI tO9ether to 31 December
2022.
In
rn
As ￿quired by the Charities SORP (FRS102), ￿ Trust￿$ ccffifimi ￿1ve..
revlewed the major risks faong QVSR;
put in place prtKedures to mitsgate these risks.
Speafically, a 36 point Risk maTrage￿nt Register is maintair￿. This register is rewewed by the Trust*5 and
QVSR management. Exisb"ng procedures are considered to satisfart(Ky to address the risks identified.
The Trustees consider the following to be the key risks facirvJ organi58tiw:
QVSR is highly dependent on govemment fuThliThJ wa the ￿nefitS system in order to finance its operation
and is subject to the economic enmronment and the impact this could have on its work. The current impact
of public spending reductions is closdy monitored to eth5ure that priorities ore reasseswl as necessary in a
fast changing environment. Trusteesldireotors are kept vp to date Board m￿tIr￿js.
QVSR needs to recruit and retain the staff and volunteers who can deliver Se￿1￿5 of the highest quality for
its residents. This is ￿￿traI to our strategic plan arKJ we aim to ensure staff arKJ volunteers are promdeis
with the support and training they need to deliver the strategy.
QVSR recognises the lm[x>rtan￿ of safeguarding its residents in all areas of our work. The charity has a
safeguarding poliry which applie5 to all staff. arKI volunteers wFK> have regular contact with residents. Thls
tK)licy is supported by relevant training arKI t1￿ D8S (Disdowre Baning Setvice) checking of all staff,
volunteers and Trustees.
QVSR group's main activity continues to remain heamly reliant on statutw funding (providing over 69% of
general income streams) and operates alongside the concI￿lIng phase of a complete internal upgrading of
accommodation ar* atteni5ant facilities. QVSR'S Finan￿ Committee, acbrKJ on behalf of Trustees, maintains
the Charitys Reserves Policy in lir￿ with the Charities SORP {FRS102).
General Reserves are required to sustain the Charitvs activib.es in the event of reducbons in the revenue
income streams, primarily of statutory fundiry. in order to ensure that suffioent worf(ing capital resources are
available at all times to enable obligations to te met as they become d￿. From the foregoing, the Trustees
QVSR Trustees, Report 2022 r￿.
15

have agreed that the target free General Reserves 5￿Uld ￿ set at six m￿th5 nom)al revenue expenditure,
whith currently equates to £1.45 million.
As al 31st December 2022, the Charity held aggregated total funds of £13,522.208 of which £1,255,017 was
General Reserves, Ell,661,761 was Designated Reserve Funds. and £605,430 represented Restrirted Fur￿5.
De&gnated Reserve Funds are wholly tied up in Taryible Fixed Awts. mainly free￿1￿ properties which in the
event of a sale would have reslrirtions placed on use of the sale proceeds. There is a mortgage secured
the main fr￿hOld prorkrty and the total c￿rtSta￿l￿j ot the year-end st(xxl al E749,270, which represents a
gearing of about 5.54%.
Total free General ReseNes held at 31 Decemter 2022 amounted to El,255,017 which is below the reserves
target of £1.45million. The Board of Trustees agreed to conb.nue this temtK)rary [neaSU￿ into 2022 to enable
completion of the property redeveloprnent programme, ￿k￿ling re￿Ipt of agreed or antiapated grants. When
this programme is completed, the Trustees intend to create a speo.fic Deggn6ted Reserve Fund to provide for
significant future improvements and repairs to the group's protErties aThJ it is proposed to fund this by an
annual transfer from the operatiry surplus.
Overall, the gmup continues to te in a strong fina￿la1 positi(￿ arKi thrO￿h the fvnar￿ Committee, the
Trustees are tx)mmitted to remewing ihis Reseryes Policy as ne￿SSary but not less than annually.
Investments
During the year. the group took over the management investment worth E291,549 with CAF Bank from the
Seafarers centres acquired. Also the Charity's reserves in managed investsnents with the Central Finan￿ Board
(CFB) of the Methodist Church. FurKls were split equolly Iktween Managed Mixed Fund and the Epworth
stewardship Fund, following adm￿ r￿e1Ved from the C.F.B. Investment Management Tearn. In addition, the
Charity maintains significant hjnds on immediate ac￿5$ deposit account with C.F.B. of the Methodist
Church.
QVSR'S Board governs the QVSR and QVSR Seafarers Centres charities h3s a maximum of twelve
Trustee5lDirectors. These TrusleeslDirertors are aptx)inted by QVSR'S B03rd and are ratified by the Methodist
Cwncil.
Trustees are appointed by unanimous vote. Appointments 3re for a four year pericxy.
> Under the current Charity Scheme dated 10 March 1998 of Queen Vittoria Seamen's Rest, Trustees are
appointed for a four year period but can be re-electe(l at each fourth annNersary. Any ne￿Y Op￿inte
Trustees assume the remainder of the tem) of the apkK)intment for tIE Trustee they are replacing.
The above situation pertains to tK)th the unirthrp)rated and the inc(Kporated charities, although the
incorporated Company {QVSR) is also required to re*lert one-third of its Directors WFK) retire annually at
the Annual General Meeting (AGM).
> The Board annually l(K>ks at the skn.lls and abilities of TnbsteeslDirectors ènd measures these against
activities and targets. Training artivities are arrawl for Trustees/Llrectors according to individual and
organisational needs arKI reviewed annually.
New TrusteeslDirectors are sought according to indiwdual and orgarisational [￿ed5 and vacancies are
advertised in the Methodist Recoryler and local newspapers. Potential trusteesldirectors are invited to
submit a written application, which is scrutinised by the Board and suitable applicants are inteNiewed
before being proposed as TrusteelDirector. All new Trustee51Oirert￿s ère given an induction pack which
includes QVSR'S strategic busirhe5s plan arKI are directed to QVSR'S webs￿e. QVSR endeavours to send new
TrusteeslDirectors on relevant Irainir¥J course5 ar￿ the Chief Executwe introduces new Trustees/Dirertors
to the staff teaffl, to give them an insight into the day to day 0￿ratiOn of QV5R.
Professional consultants are used to advise the Board on specialist areas.
> The TnJsteeslDirectors provide leadership a￿fj direction for the charity. setb.ng the wsion, mis%on and
strategy, which are delivered by the Chief Execubve and his team. The Trustee5lDirector5 arè legally
responsible for en5ufing that resour￿ are used pr￿lendY arNJ only in supwrt of QVSR'S objects, for
QVSR Trustees. Report 2022
16

stewardship of QVSR'S assets. arKi for ensuring that the (harity (nm ￿leS with all relevant legislation and
regulation.
QVSR'S Board meets four b'me5 a year and is supported by Finan￿ Committ￿, which also meets four
times a year. and oversees all finanoal related matters of the (harity,. and by the Governance Committee
which oversees legal and finanoal Structu￿ and attheren￿ to g(KKJ wath.ce regardiw charity governance.
Ad-hoc sub-committees are also fom)ed from time to time to ¢Jeal wilh speofic issues such as restructuriThJ
or redevelopment work. The sub-committees a￿ chaired by TwsteeslDirectors and attended by staff.
Each committee has its decisions ratified by QVSR'S &)ard Whe￿ appropriate. The day to day running of
QVSR and the exerose of executive restx)nsibility are delegated to the Chief Executive.
> During 2022 Mr Roy Wadeson atKi Mr Barry Vaughan resigr*d from QVSR'S PA)ard of Trustees and Revd
Jennifer IMEEY and Mrs Nadine Wilkinson were aptK)inted as Tnjstees.
> Internal Governance Review
Following the Internal Governance Review held in 2021. a ttumber of chonges to QV5R's M&A's, goveman
structures, t)olicies arKI procedures were implemented in 2022. FUrt￿r thanges will be made in 2023 to
ensure compliance Mth legislation, the Charity Governance C(Kle and g(KxJ tharity practi￿. The intemal
Rewiew will be complemented by an extemal, lThkpEn￿nt &)vemano Review.
> Introduction of OnBoard- QVSR'S Intranet site for staff and trustee use
QVSR'S intranet system Is now in regular use allowirKJ improved communication amongst staff and enabling
have a£￿55 to tK>lioes and procedures. TrusteelDirectors use OnBoard for secure access to policies,
procedures, Board and Committee agerKias and papers, aThJ other key govemarKe documentation.
All of QVSR Board are voting member5 and have the right to vote at generdl meetings. Irb addition, QVSR
has a number of members who a￿ not Board members.
QVSR'S memttrs have the right to atterKI, speak and vote at general meetirvjs. QVSR members are listed on
page 17.
QVSR'S volunteer pmgramme consists of a ￿fIlerK11fig SeN1￿ in which ￿l￿nt￿$ engage with residents by
organising recoational actiwties thLbS (Jeating a community spirit. Tr Fryramme helps to create a supportive
nd empowering environment for residents as well as volunteers. The programme of activib'es creates a more
welcoming and h￿elY atmosphere dErefore enabling the charity to identify the needs of our residents as well
as alleviati￿ isolation, tx)redom and enhance the lives of our ￿sIdents.
For 2022 the volunteer programme initially 4 volunteers at QVSR our partnership organisafjons,
Action Reconciliation Service for Peace ond Time for GtKI. In the later part of 2022 QV5R welcomed 5 new
volunteers which enabled us to continue creatirKJ a sense of comwnunity thr(MJgh activities such as bifigo,
qLJizzes, and various sporting competitions, whilst adhering to the ongoirvj changes with regards to the
pandemic restrictions.
volunteer programme continues to evolve and have a p)sitive impart al QVSR ft)r our residents and for the
seafarers visiting our centres, os well as enriching the life experien￿ of our volunteers.
The Trustees and Chief Executive acknowledge that the Int￿￿ of our volunteers greatly enhance5 our artivities
programme, and trEir skills and dedication are invaluable to the charity.
QVSR Trustees, Report 2022

fTr
The Trustees (who are also the dirertors of QVSR for the purFK)ses of ccffipany Law} are responsible for
preparing the Trustees, Annual RetK)rt and the financial statements in accordance with applicable law and
United Kingdom Accounting Standards (United ￿[￿jd0[n Generally Accepted Accounb"ng Practice).
Company law reQUi￿S the Trust￿ to wepare finan(ial statements e￿h financial year which give a true
rKI fair Mew of the state of affairs of the charitable company and of the surplus or deficit of the tharitable
company for that ￿ll0d. In preparir¥J these finanoal ststerrents. ttE trustees are rwuired to..
select suitskAe accountirwj wAiaes and then apply t1￿) cOn￿stendy1
observe the methods and prinaples in the Charits"es SORP;
mhke judgements arn1 estimates that are reasonable and prudent.
state whether applicable UK Accountiry StarKbards have been followed, subject to any material
departures disdosed and explained in the financial statements-
prepare the finanaal ststements on the goiThJ conwn basis unless it is inappropriate to presume that
the company will continue in tmjsiness.
The trustees are resF#)nsible for keetxng pro￿ accounting ￿ordS that disdose with reasonable accuracy at
any time the finanaal position of the charitable company enable them to ensure that the financial
statements comply with the Companies Art 2006. Tlw are also resrongble for safeguarding the assets of
the charitable company and the group and he￿￿ for taknng reasonat￿e steps for the prevention and detettion
of fraud and other irregularilies.
In so far as the trust￿ are aware:
there is no relevant a￿lt infomiation of whith the charitable compan￿5 a￿ltOr is unaware. and
trustees have taken all steps that they ought to have taken to make themselve5 aware of any
relevant audit information and to establish that the aL*Jit is aware of that infomiation.
The truste￿ are responsible for the maintenarKe arKI integrity of the cortK)rate and finanoal information
Included on the CoMpan￿S website. Legislation in United KitNJdom goveming the preparation and
dissemination of financial statefflents may differ from legislation in other jurisdictions.
Board of TrusteeslDirectors & Members throughout the period up to the date of approval of the
rinancial statements
Mr Teren￿ J Simco, MBE FIW(Acc) MNM (Chair)
Revd Jennifer Impey (apw)inted March 2022)
Sir Alastair Norris
Mrs Tneodora Ogwezi
Mr lan Pattison
Ms Geraldine Pearce
Mr Philip Sheppard
Mrs Mathilda Smal1-Byam
Miss Jean Thomas
Mr Barry Vaughan (resigned SepteM￿r 2022)
Mr Roy Wade50n (resigned July 2022)
Mrs Nadine Wilknnson (appointed Marth 2022)
CEO I Company Secretary
Mr Alexander Campbell OBE JP MNM MSC BA Cmgr FCMI
Members
Revd Cameron Kirkwood
Revd Dr Mike Long
Mr John Singleton
QVSR Trustees. Report 2022
18

Auditors
Moore Kingston Smith LLP has indicated its williThJness to continue in offi￿. A resolution proposing its
reappointment will tE submitted to the Board meeb.ng approving the annual ac(Junts.
Uniting Dlrectlon
The accounts of QVSR have been aggregated with Qu*n Virtoria Seamen's Rest urKier a UnitirvJ Direction on
22nd A￿11 2005.
Small Company Rules
These financial statements have been prepared in accordarKe with FKow&ons applicable to companies
subjett to the small companies, regime within Part 15 of the Companies Art 2006.
v order of the Board
.J
Jean Thomas
Trustee
Date." 04/03/2024
QVSR Trustees, Report 2022
19

INDEPENDENT AUDITORS’ REPORT TO THE MEMBERS OF QVSR 

## **Opinion** 

We have audited the financial statements of QVSR (the ’company’) for the year ended 31 December 2022 which comprise the Group Statement of Financial Activities, the Group and Parent Charitable Company Balance Sheets, the Group Cash Flow Statement and notes to the financial statements, including a summary of significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards, including FRS 102 ‘The Financial Reporting Standard Applicable in the UK and Republic of Ireland’ (United Kingdom Generally Accepted Accounting Practice). 

In our opinion the financial statements: 

- give a true and fair view of the state of the group’s and the parent charitable company’s affairs as at 31 December 2022 and of the group’s incoming resources and application of resources, including its income and expenditure, for the year then ended; 

- have been properly prepared in accordance with United Kingdom Generally Accepted Accounting Practice; and 

- have been prepared in accordance with the requirements of the Companies Act 2006 and the Charities Act 2011. 

## **Basis for opinion** 

We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs(UK)) and applicable law. Our responsibilities under those standards are further described in the Auditor’s Responsibilities for the audit of the financial statements section of our report. We are independent of the charitable company in accordance with the ethical requirements that are relevant to our audit of the financial statements in the UK, including the FRC’s Ethical Standard, and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion. 

## **Conclusions relating to going concern** 

In auditing the financial statements, we have concluded that the trustees’ use of the going concern basis of accounting in the preparation of the financial statements is appropriate. 

Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the charitable company's ability to continue as a going concern for a period of at least twelve months from when the financial statements are authorised for issue. 

Our responsibilities and the responsibilities of the trustees with respect to going concern are described in the relevant sections of this report. 

## **Other information** 

The other information comprises the information included in the annual report, other than the financial statements and our auditor’s report thereon. The trustees are responsible for the other information. Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon. 

In connection with our audit of the financial statements, our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the audit or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether there is a material misstatement in the financial statements or a material misstatement of the other information. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact. 

We have nothing to report in this regard. 

Page: 20 



INDEPENDENT AUDITORS’ REPORT TO THE MEMBERS OF QVSR 

## **Opinions on other matters prescribed by the Companies Act 2006** 

In our opinion, based on the work undertaken in the course of the audit: 

- the information given in the trustees’ annual report for the financial year for which the financial statements are prepared is consistent with the financial statements; and 

- trustees’ annual report have been prepared in accordance with applicable legal requirements. 

## **Matters on which we are required to report by exception** 

In the light of the knowledge and understanding of the group and parent charitable company and its environment obtained in the course of the audit, we have not identified material misstatements in the trustees’ annual report. 

We have nothing to report in respect of the following matters where the Companies Act 2006 and the Charities Act 2011 require us to report to you if, in our opinion: 

- the parent charitable company has not kept adequate and sufficient accounting records, or returns adequate for our audit have not been received from branches not visited by us; or 

- the parent charitable company’s financial statements are not in agreement with the accounting records and returns; or 

- certain disclosures of trustees’ remuneration specified by law are not made; or 

- we have not received all the information and explanations we require for our audit; or 

- the trustees were not entitled to prepare the financial statements in accordance with the small companies regime and take advantage of the small companies exemption in preparing the Trustees’ Annual Report and from preparing a strategic report. 

## **Responsibilities of trustees** 

As explained more fully in the trustees’ responsibilities statement set out on page 18, the trustees (who are also the directors of the charitable company for the purposes of company law) are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as the trustees determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error. 

In preparing the financial statements, the trustees are responsible for assessing the group and parent charitable company’s ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the trustees either intend to liquidate the group or parent charitable company or to cease operations, or have no realistic alternative but to do so. 

## **Auditor’s responsibilities for the audit of the financial statements** 

We have been appointed as auditor under the Companies Act 2006 and section 151 of the Charities Act 2011 and report in accordance with those Acts. 

Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements. 

As part of an audit in accordance with ISAs (UK) we exercise professional judgement and maintain professional scepticism throughout the audit. We also: 

- Identify and assess the risks of material misstatement of the financial statements, whether due to fraud or error, design and perform audit procedures responsive to those risks, and obtain audit evidence that is sufficient and appropriate to provide a basis for our opinion. The risk of 

Page: 21 



## INDEPENDENT AUDITORS’ REPORT TO THE MEMBERS OF QVSR 

not detecting a material misstatement resulting from fraud is higher than for one resulting from error, as fraud may involve collusion, forgery, intentional omissions, misrepresentations, or the override of internal control. 

- Obtain an understanding of internal control relevant to the audit in order to design audit procedures that are appropriate in the circumstances, but not for the purposes of expressing an opinion on the effectiveness of the group and parent charitable company’s internal control. 

- Evaluate the appropriateness of accounting policies used and the reasonableness of accounting estimates and related disclosures made by the trustees. 

- Conclude on the appropriateness of the trustees’ use of the going concern basis of accounting and, based on the audit evidence obtained, whether a material uncertainty exists related to events or conditions that may cast significant doubt on the group and parent charitable company’s ability to continue as a going concern. If we conclude that a material uncertainty exists, we are required to draw attention in our auditor’s report to the related disclosures in the financial statements or, if such disclosures are inadequate, to modify our opinion. Our conclusions are based on the audit evidence obtained up to the date of our auditor’s report. However, future events or conditions may cause the group or parent charitable company to cease to continue as a going concern. 

- Evaluate the overall presentation, structure and content of the financial statements, including the disclosures, and whether the financial statements represent the underlying transactions and events in a manner that achieves fair presentation. 

- Obtain sufficient appropriate audit evidence regarding the financial information of the entities or business activities within the group to express an opinion on the consolidated financial statements. We are responsible for the direction, supervision and performance of the group audit. We remain solely responsible for our audit report. 

We communicate with those charged with governance regarding, among other matters, the planned scope and timing of the audit and significant audit findings, including any significant deficiencies in internal control that we identify during our audit. 

## **Explanation as to what extent the audit was considered capable of detecting irregularities, including fraud** 

Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line with our responsibilities, outlined above, to detect material misstatements in respect of irregularities, including fraud. The extent to which our procedures are capable of detecting irregularities, including fraud is detailed below. 

The objectives of our audit in respect of fraud, are; to identify and assess the risks of material misstatement of the financial statements due to fraud; to obtain sufficient appropriate audit evidence regarding the assessed risks of material misstatement due to fraud, through designing and implementing appropriate responses to those assessed risks; and to respond appropriately to instances of fraud or suspected fraud identified during the audit. However, the primary responsibility for the prevention and detection of fraud rests with both management and those charged with governance of the charitable company. 

Our approach was as follows: 

- We obtained an understanding of the legal and regulatory requirements applicable to the charitable company and considered that the most significant are the Companies Act 2006, the Charities Act 2011, the Charity SORP, and UK financial reporting standards as issued by the Financial Reporting Council and UK taxation legislation. 

- We obtained an understanding of how the charitable company complies with these requirements by discussions with management and those charged with governance. 

Page: 22 



INDEPENDENT AUDITORS’ REPORT TO THE MEMBERS OF QVSR 

- We assessed the risk of material misstatement of the financial statements, including the risk of material misstatement due to fraud and how it might occur, by holding discussions with management and those charged with governance. 

- We inquired of management and those charged with governance as to any known instances of non-compliance or suspected non-compliance with laws and regulations. 

- Based on this understanding, we designed specific appropriate audit procedures to identify instances of non-compliance with laws and regulations. This included making enquiries of management and those charged with governance and obtaining additional corroborative evidence as required. 

There are inherent limitations in the audit procedures described above. We are less likely to become aware of instances of non-compliance with laws and regulations that are not closely related to events and transactions reflected in the financial statements. Also, the risk of not detecting a material misstatement due to fraud is higher than the risk of not detecting one resulting from error, as fraud may involve deliberate concealment by, for example, forgery or intentional misrepresentations, or through collusion. 

## **Use of our report** 

This report is made solely to the charitable company’s members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006 and, in respect of the consolidated financial statements, to the charity’s trustees, as a body, in accordance with Chapter 3 of Part 8 of the Charities Act 2011. Our audit work has been undertaken so that we might state to the charitable company’s members and trustees those matters which we are required to state to them in an auditor’s report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to any party other than the charitable company, the charitable company’s members, as a body, and the charity’s trustees, as a body, for our audit work, for this report, or for the opinion we have formed. 


Luke Holt (Senior Statutory Auditor) for and on behalf of Moore Kingston Smith LLP, Statutory Auditor 

9 Appold Street London EC2A 2AP 

Date: 04/03/2024 

Moore Kingston Smith LLP is eligible to act as auditor in terms of Section 1212 of the Companies Act 2006. 

Page: 23 



QVSR Consolidated
Statement of Financial Activities
incorporating a Conslidated income and Expenditure Account
General
Funds
Designated
Funds
Restricted Endowment
Funds
Funds
Funds
2022
Funds
2021
INCOME AND EXPENDITURE
Income
Income from donations and legacies".
Legacies receivable
tbnalion and Appeals Income
Income from Investment
Inveslrnent income
Activities In furtherance of the char¢tYs objectives-.
Restaurant and Shop
Hostel
Rental Income
Grants Incotne
Seafa￿r Cèntres
Other incotne
11,008
2￿.243
11.008
794,843
1,777
22.305
588,600
14.222
14.222
2.207
612.887
2.222.466
612.887
2,222,468
6.500
359,442
205,429
51.644
319,450
2,120,815
6,850
215,652
174.838
43.875
359,442
110,390
95.039
51.644
Total Income
3.220,(X)9
.058.432
4,278.441
2,907,769
Expendltur&s
Charitable activil*s'.
Restauranl and Shop
Hostel
Seafarer Centre
Propety
Samarilan work
522,602
1,660.555
415.488
20.976
179,233
197.447
204.777
201,641
720.049
1.915.332
617,129
20,976
179.233
564,520
1,599.283
174.701
13,768
156,070
50.IKJO
Total Expenditures
2,798.854
603,865
3,452,719
2,508,342
Net Incomel Expenditure for the year
421,156
454.567
825.723
399,427
Transfer Between Funds
7.344
428.$00
7,344
17,3441
Other recognised gains .
Loss on fixed asset investments
I50.0￿}
454.567
825,723
399,427
11.810
11,810
38.726
Net Movements in Funds
416.6
(so.￿)
454.567
17.3441
813,913
438,153
Opening Funds at 1s1 January 2022
838,327
11.711.761
160,863
7.344
12.718.295 12,280,142
Closing Fund Balan¢es
1.255,017
11.661,761
615,430
13.532,208 12,718,295
Coriesponding year figures (note 17} are on page 38.
Al amounts relate lo continuing ac1wit￿s.
There have been no recognised gains or losses. othei than the result5 for the financial year. and all suipluses or deficrts h8ve been
accounted lor on an hsstorical c05t basis.
The notes on page 27 10 39 from part of these finanaal Statements.
Page." 23

QVSR
Consolidated Balance Sheet
At 31st December 2022
Note
2022
2022
2021
2021
Flxed Assèts
Tangible Fixed Assets
12.729,525
12,535,707
Inve5tments-
CF8 Managed Mixed Fund
EP Climate Steward Fund
CAF Fixed Interest Fund
CAF UK Equity Fund
106,024
116,683
94,333
197,216
13.243,781
121,974
130,151
12,787,832
Current Assets
Stocks
Debtors
CFB Deposit accounts
Cash at bank and in hand
27,982
325,178
528.495
555.312
1,436.967
4,703
238,312
576.565
274,210
1,093,790
Currant Liabiliti&$
Credilois." due within one year
399.271
277.826
Net Current Assets
1,037.697
815,964
Creditors". due after more than
one year
Total Nèt Assets
749.270
13.532,208
885,501
12,718,295
Funds Employed
Equity
General Funds
Designated Funds
Restri¢led Funds
Endowments Funds
10
10
1.255,017
11,661,761
615.430
838,327
11.711,761
160,863
7.344
12,718,295
12
13.532,208
The notes on page 27 10 39 form part of these finarrial stalemenls.
These financial statements have been p￿pared in accordance with provisions applicable lo companies
subject lo the small Companies regime wtthin Parl 15 of the Companies Aci 2006.
The financial statements were approved and aulhorised for issue by the Board of Trustees on 4th March
2024 and signed on its behall by-.
Authorised Signatory
Jean Thomas
Company Number. 5218014
Page." 24

QVSR
Charity Balance Sheet
At 31st December 2022
Not•
2022
2022
2021
2021
Fixed Assets
Tangible Fixed Assets
12.607.192
12,535,707
Invèstmènts-
CF8 Managed Mixed Fund
EP Climate Slewafd Fund
106,024
116,683
12.829.899
121,974
130,151
12.787.832
Current Assets
Stod(s
Debtors
Related party •subsisary
CF8 Deposit accounts
Cash at bank and in hand
4.703
238,312
261.498
528,495
207.970
1.(X)1.965
576.565
274,210
1,093.790
urrent Liabilities
Cieditors". due vMthin orhe year
348,542
277.826
N81 Cuffenl Assets
653.424
815,964
Creditors.. due after MO￿ than
one year
Total Net Assets
749,270
12.734.053
885,501
12.718,295
Funds Employed
Equlty
General Funds
Designale(l Funds
Restricted Funds
Endowments Funds
10
10
901,429
11.661.761
170,863
838,327
11,711,761
160.863
7.344
12,718,295
12
12.734,053
The noles on page 27 to 39 fomi part of these finarKxal slaternents.
These financial statements have been prepaied tn accordance with provisions applicable to compani6s
subject lo Ihe small companies regime wthin Part 15 01 Ihe Companies Act 2006.
The financial stalemenls were approved and authorised for issue by the Board of TruSt￿S on 4th
March 2024 and signed on ils behalf by..
Jl
Authorised Signatory
Jean Thomas
Company Number.. 5218014
Page 25

QVSR
Consolidated Cash Flow Statement
For the year ended 31st December 2022
2022
2021
Cash Inflow from operating activities
Nel cash provided by operating activities
718,121
518,348
Cash flows from investing actlvltles
Investment income and inleresl received
Interest paid
Purchase of Investments
Payments lo acquire tangible fixed assets
14,222
132,262)
2,207
134,1331
148,780
166,820
426,299
458,2251
Cash flow from financing activities
Loan repayment
Related party-subsisary
1136.231)
60.000
19S,231
{136,2311
136,231
Nel increase in cash and cash equivalents
Cash and cash equivalents al beginning of year
153.032
850,775
1146,4901
997,265
Cash and cash equivalents al end of year
1,003,807
850,775
Reconciliation of nel income to nel cash flow from operating activit￿$
2022
2021
Nel income including endowments
813.913
438,153
Adjustment for '.
Depreciation charges
Investment income
Loss on Investment
Interest paid
Decrease Illncrease ) in stock
Increase debtors
Increase in creditors
Nel cash provided by operating activities
95.947
{14.2221
11,810
32.262
(23.2781
186,8861
{111,4451
718,121
77,480
12,2071
138,7261
34,133
12191
125.4571
35,191
518,348
Analysis
Al
01101r2022
Cash
Flows
Al
3111212022
Analysis of changes in net debts
Cash
Cash equivalents
274,210
576,566
850,776
201,102
48,070
153,032
475,312
528,496
1,003,807
Loans falling due within one yeai
Loans falling due aller more than one year
{136.230}
885.501
170.955
{136,2301
{749,271
885,500
136,230
289.262
Page 26

QVSR
Notes to the Financial Statements
For the year ended 31st December 2022
Accounting Policios
Basi5 of preParat￿)n
Th& financial ststernents have been p￿par￿1 Ur¥j￿ the historul cost C￿VentiOn ￿th items ￿¢¢gniSed al c051 or
transaction value unless othetWi5e ststed in the rekvanf notelsl to these financial statements The financial slalèments
have been prepared in accordance wlh Ihe ArLountwvJ aTh1 Reportry by Charilies StalenEnl of Recommended Practic&
applicable lo CharilEs prepariTr4 their accounts In accorda￿ wlh the Finanoal Rèporting StstKlard applicable In the UK
and Republic of Ireland IFRS1021 including U￿ate BUI￿lIn 2. {Charil￿S SORP IFRS 1021, the Fmanual Reporting
Standard applrAble in the UK and Reput￿￿ of IrelaTh1 IFRS 1021 and the Ccryanies Act 2(￿.
Consolkgaled a¢¢ounts of the group have t*en prepared in VEW ol the size of QVSR and the group infOrMat￿n about the
Subsidiary is given in note 20 As pertnrtted by s 408 Companes Aci 2(￿, no separate statement of financial activity is
preseniedin respect of th8 parenlcompamy.
The parbculaf ac¢ounlin9 pol￿￿$ adopted ale de5CtknI below. All accounting polK*S are o)n$i8teni wlh pritsT years.
Accounting Convention
The financial slalemenls are preparwj urhyer the hisiorr21 cx)sl (X)nbEnI￿D a5 by ihe revaluation of investments lo
market value, and in 8ccordance wth applicabte accountirvj standards. The finanual Staiemenl are prepared in 51efiing
which Is the fun¢iional currency of Ihe chantabk Cornpany. Monelary amounts ￿ these finanual slalemenls ar& rounded Its
Ihe ne8resl pourKI
Fund Accounting
The Charity maintains various types of lunds 35 fdlcrw5.'
R8slrict8cI Funds
Restricted funds represent grar¢ts. donalK*ns atKI ￿aCEs re￿￿1 a￿ allocated by the donor for specific purpose5.
Purchases of fixed asse15 wthh reslrKled funds are to be satisfied once Ihe purchase has taken plxe and theiefore
these restricted fu￿ balances are released to unreslricled 9eneral funds the r88triclh)n is deeff￿d to be on a
permanent basis.
Endowment Funds
These were esiablished by e￿j0￿￿ts r￿￿erf in past The T1￿￿18eS have •Jopted a sxjlicy of vtilising the interest
earned on the invested funds.
Unreslncted Funtls
Designated furKSs a￿ atnount5 ￿lch have put ashje oul of unre5tricled luTrJs at the discrebon of the Trustees. In
particular Ihese Ind￿je.
the Building Devebpment Fund. whicth was esiabli8hed by the Trusiees to sel aS￿e Tnonies in the event that the
Charity May need to Gqrry out significant fflaintenance. relurbtshmènt arKY renewal works on It5 f￿e1K>Id buildings. The
fund i5 also being accurnulated towards a coniinued phased fedeveb￿nl0f Ike Mission.
Ge￿ra1 unrestricted fuTrJs represent inc(xne which ￿ expe￿Jab￿ at the dtsuetKJn of the Trustees In the furtheran￿ of the
objects of the Charity. Such funds may be hekj in order lo finan￿ both workiry r2Pital and capital d&veloptnent
Within
the unreStr￿ted funds. Ihe Tru51ees have hYenlif*d certain amounts as Oe5NJnated, speoficaNy.'
1. F￿ed Asset funfs. fepresenbfy Ihe value ol the Land and buildiros occuped by Charity.
2. Queen Victorkg Seamen's Rest. represent the reserves he%J by the ok1 chanty thai have been aggregated wth QVSR
under an Uniting Direction.
Income
All Income Is re￿nised in Ihe Slalemenl of Financial Actwits"es when Ihe u>r￿diDn$ for recept have been mel and the￿ is
reasonable probability ol retsipi Where a daim for repaymenl of income lax has or vnll be made. such income is grossed
up for the lax recoverabb. The follthmng ac¢ounlir¥J w)IiLJp5 are applied to ￿0￿ne..
Grants Retsivable
Grants are reco9nised in the Slalemeni of Finanoal ALtriti8s vthen the uJndrtiMs for re￿Ipt have been cornplied Nwth.
Gifts in Kind and Donaled G(MxIs
Assets re￿nied by the Charily for distTftkut￿￿ are recognised as incorne in Ihe year they are distributed Where such
undislribuled assets exist al the year end. Ihey are not induded in the accounts a llole 15 provided of their eslinaled
value. As5els given for use by Ihe Charity a￿ ￿cogni￿￿ as incornir¥J ￿sOUrCeS al Iheii esiim8ted tnatket value when
receivable. If they fortn part of the fiKed asseis at the yeaf end. they are ind￿Jed in the balan￿ sheet at the value èl which
Ihe gift was incluosed in incorn¢Dg resources.
Assets given in ￿nd for conversH)n into cash arKI subsequent app1Kat￿n by the Chanty are recognised as In￿Me in the
accounting period when receNab￿. Ml esbmates of value ol such 9ifts are made bythe Trustees.
Page." 27

QVSR
Notes to the Financial Statements
For the year ended 31st December 2022 (continued)
1 Accountlng Policies {Continuedl
Income {continuedl
Dorjalions and Appeals Income
Donalons and all other receipts from fvndia1￿ng are reported gross of the ielated fundraising costs ￿1 asswated
costs are discbsed separately in the Siatement tsf Finanual Acbvilies.
Inv8StmenE InGome
Investrnenl incotne is accounted for on an accnjal basis.
Rental Income
Rental income is accoLFnted for when receivable.
Golng Concem
The trustees have assessed whether the use ol the going concern basis is appropriate and have conSide￿d possible
events or conditions that might casl significant doubt on the ability of the Charity lo ctsnb.nue as a going COn￿M The
trustee5 have made Ihis assessrnent for a perFod of at least one year from the date ol approval ol the financial
slalemenls. In Pa￿cUlar the trustees have considwed the Charitys forerASts and projectsons and have tzken account
of pressures irtome.
After making enquines, the trustees have conduded that there a￿ no rnaterial uncertainbes an(J that the Charity has
adequate resources to conb'nue in opeiabonal exislences lor rhe foreseeab￿ future.
The Charity therefo￿ continues lo adopt the 90in9 concein basi5 in prepanng ils finanaal staternenls.
Expenditu￿ and Basis of Allocation of Costs
Expenditure is Included when incurred Wherever possit* o)sts ale ￿1￿￿ted directty to actNib"es. Staff costs arè
allocated according to the cost of 51aff wothin9 direcuy in the relevant departments Where costs cannot be directty
attributable to any department Ihey have been app￿IOned accordin9 to Ihe proports.on of staff wtsrkin9 in each
department.
Direct Charitable Expenditure
Direct charitable expenditure includes all expendilure directy related lo the obj.eds of the Charity and comprises the
following-
Reslauranl and Shop
Restaurant and shop expenditure comprises the cost of provi&on of these laalitses
Hostel
Hostel expenditure comprises the cost of provision of this faality.
Samarilan Work
Expenditure on Samaritan work comptises Ihe costs of the cafe prwammes undertaken by tre Charity and 15
accounted lor when payable
Seafèrer Centres
Sealarei Centre cornprises the cost of providing welfare and support seNtrs f(K sealare15 at the ports of Tilbury.
Bristol, Immingham . Flexistowe and OP World London Galeway.
Tanglble Fixed Assets
Assets with a cost ol greater than £1.000 are capitalised and are held at O)St. IT experkyiture is written off whe
PLJrchased. Deprec*ation is not provided lor in the year of purchase or yearof ¢Yisposal.
Nts piovision lor depreaabon Is tnade In ￿spect of [reeh￿d land and buildings. eX￿pt for the boiler and elevator The
Trustees consider it unnecessary lo depreciate Ihe buildings as the effect woukj be imtnalerial due to the market value
ol the land and buildings lo be greater than cost. Constant ￿Pat[S and renewals work Is c2rried out on the buildings to
ensure that the value thes not diminish. In acCOr¢Jan￿ swth FRS 102, an ￿pair￿ent review 15 carrie¢J out on an annual
basis.
For othei fixed assets, depreaatron is provided ovei the estimated usefvl lives of Ihe assets at the following rates..
Freehold Improvement
10%- 20% on cost
Fixtures & Fillings
10% on cost
Hostel equiptnent
25% on written down value
Other equipmenl
15% on vrritten down value
Motor vehicles
25% on cosl
Page 28

QVSR
Notes to the Financial Statements
For the year ended 31st December 2022
(continued
1 Accounting Policles IContlnu8dl
Dfyprociation
The Iruslees have consrdered the condit￿n and value olthe freehold prern￿s al 1211131 East India t)odt Road and have fortned the
view that any depreciation thargeabk pursua￿ 10 requ￿￿entS ofAtt4xJntiry SlatKlaf115 arknj Compwry Law wouk1 reduce the value of
the premises lo lower than Ihe residual value. cfy7seq￿nUY are salisfÈd Ihat there 1$ no Iwd lot an wljuslmwl lo the openng
re$eThfe5 and book valLES oftr* propetty in respecl of past deprec1atN￿.
NLY is it
consideie
Stock
Stock is valued al the ￿Wer olcost and realsat* vakE_
Opfyratsng Leases
The rentals pa￿ on operating ￿aseS are charged to e￿￿rKI11￿e on a straw3M basis ¢Jver of the lease.
Pension Costs
The Charily opefales a defined cwlribulion pefi$￿ sd*tne. p￿10Th o)st charye of £151.22912021". £89.3781 rewesenls contributions
payabk by Charity urK1er ru￿$ oftlE thrre.
The funds are held by Trustees 8Th1 Manag￿ by professi(￿al pen￿￿ t(xtsuhatts.
Taxation
Thère Is no tax tharge for the year since Mi4SK)n thartab￿ statLL8 arKJ is there1￿e e¥efflpl inrtsme and ewporatK)n lax.
Critical accounting e8tlmates and areas of judgements
In preparing the finanoal siaitmenls it is necessary lo make cerfan judgernenls. eslimales aThJ assumptions that aftects Ihe amount
cognised in the finanaal slaleThenls. In Ihe view of If* Iruslees. IIE ￿tyMeThts. estimates assurnptions Ihal had IIE m051 svJnificanl
effeds indthed legacy Income reeo9niliM. aTrl baj debi as per IIE accountin9 Wiies prevK)U￿Y disck>sed
Cash and Cash gquivalents
Cash and cash equwalents In￿L￿S cash in harnl. al call wlh banks. slmxl investments ¥K1 NYJinal maiuril*S
of Ihree months or less
Flnancial Instruments
8asic financwl instrumenb we N*asured ai a[n(rt￿ed cost c4her Ihan investrnenis a￿ ll*asured at rnathei valuè ai 31st D￿[￿be[
2022.
2 Grants
2022
2021
Restricted Grants
HMRC JRS
Sl Pau1'5 Geftnan Evengdical Refom*d Churth
Nationa1 Loiiery
The Mberi Hunt Tru
B&Q Founoalion
Foreland Shiptmng Ltd
Sealarer Prcyeci Grants
The Seafaref Charily
Shipwrecked Manners, Soc4ety
MNW8
17.834
8.832
63.130
8.832
56.935
5.(X)O
30.0(X)
45.OOD
45.LVY)
510
56.0(A)
204.777
Seafarer Prqect Grant W8s fur￿ed equalty by Mwon Seafarets. Saiknts S(￿ty a[￿ Stella Mans.
45.826
215.652
Seafarercenlre Rèstricted Grants
Port of London Authority
The Seafa￿[ Charily
Righlship UK limited
DP World
Wellcome Churth
The Pemberton Barnes Trust
Trinity House
Essex Comrnunity F￿￿811
ICW4
TKIOran9e Counly Community IFoundat
MNWB
Port ol Tilbury
Total
48.OLN)
55.fJXI
32.2
35.000
6,rK)o
9,LX)O
J9.OLXI
4.5
io.o(K)
Jo.0
5.051
srK)
16.000
11.000
109,750
12.5(X>
265.055
Page 29

QVSR
Notes to the Financial Statements
For the year ended 31st December 2022 {continued}
2A Donations and appeals incoffle
Irdu(kd In donabois LS Ihe transfer of netasse150n of 3 Seafarer5 Ceniieswhth were acqui¢d on Ihe 301h 2022 for
£rwl Cms￿eratKjn, and IrK$￿e￿ OVSR Seafaiet5Cehtres. 8 1￿% ¢harlaNe subgdiary ofQVSR
Transter ol Seafarers Centres net assets
th) the 30th Jure 2022 the chariry the netasse15oiihe tr)bt*$. 8naWS asfoll￿S:.
Tangible
fixed
assets
Not
Debtors I
Credltors
Inv•stments
Catsh
Total
r Brl ol Sèatarers eentre
Chanty No 286078
17.403
156.414
608
174.425
Felixstowe and Haven Ports Sèafarèrs ServKe
Charity No 272077
98.028
291.701
78.169
16,102
484.0
Humber Seafarers
Chanty No 11599S3
Company Na. 08432595
Llml
25.482
79.210
104,6C
763.025
Page 31

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U)
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J)
e4 Oi 4Tr
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i O O
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tr4
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(D p
io v)
P •) OJ-
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o v) a> ¢p CJ
a> u)
i N ab¢n
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00
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0¢￿￿0
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,1 I:Iis!Il i

QVSR
Notes to the Financial Statements
For the year ended 31st December 2022 (Continued)
4 Staff Costs and NUM￿r5
2022
2021
Wages and Salaries
Temporary Slaft
Employerfs N I contribub.on
Pension Contribution5
1.644.615
76.361
152,976
152.811
1.358,474
68,091
121,891
89,378
2,026.763
1.637.834
In￿￿ed within the above are terrninatioTh payments of £17.4rJ.
The nm)ber ot employees whtsse em01￿MentS amounted to over t60.1￿ in Ihe year was as foll{￿S .'
2022
2021
£60,(￿ - £69.999
£80,000 . £89,999
£110.tKy)- £119.999
£150,000- t159,999
The two em￿oYeeS in the atx)¥e salary range partpated in the pen510n 5d*me and coniributions made for them amounted
10 £27,56512021". £24.9741.
or￿ Trustee receNeO a r*nsion of £9.697 IW21.. £9.1971 eartEd (luring hts past ernpk)yment al QVSR Inol for their Iruslee
rolel and one Trustee received reimbursed exwse for travel of £1.552 12021." £2491. Th8 Charty incurred c051s of £465
12021". £5271 In ￿latiOn to Truslee5 IfKlemnity insuran￿.
The key managernent personnel of the groLFP corststs of Ihe trustee5 IwFK* are not remuT*rated. other than tre trustee
feeeiwng a pension as above). the Chief Exetutwe and Operation Manager.
Total key managemenl remur*rabon arnounted to £235.29912021 £207.0581
The average number of e￿￿oy&s. on a full Iwne basis analysed by functv)n. was..
2022
2021
Shop and restaurant
S&afarer Centre
Hostel
21
28
The average numter of ernrloyees on a he￿ ¢<wnt basi5 was 75 12021". S)1 We nr*w ha%e addIt￿nd1 19 stsff from our
subsKSary c(mpany IOVSR Seafarers Cenire51
S Tangible Fixed Assets
Group and Charity
Freehold
Lan(1 awKI
Building
Furniture &
Fixtures
Equlpment
Vehlcles
Total
Cost or deemed cost
Cost brought forward
Addrtions
Transfer as al 30 Jur
As 31st De￿￿ter 2022
I2.4￿.989
107.216
727.
13.326,168
427.669
26.295
199.956
653.920
311.936
.625
15.269
91.399
197,293
13.321,219
148.780
1,019.318
14.489.317
311.936
Oepreciation
Depreciation brought fotward
Transfer as al 30 June
Ch2rge for the year
As al December 20r
217.345
651.707
37.205
,257
276,713
181.￿
22,201
480.822
242.669
48.785
44,718
22,230
115.733
785.512
878.333
95,947
1.759.792
14,311
Net Book Value
Al 31st December 2022
12.419.911
173.098
,956
81,560
12.729,525
At 31$1 December 2021
12.273.644
150.956
69.287
41.840
12,535.707
' In￿l￿e￿ above is the Iransfer represeniing V* assets acquir￿ as parl of the Seafarers Centfes
Page 34

QVSR
Notes to the Financial Statements
For the year ended 31st December 2022
(continued)
2022
6 al Investments
2021
Market Value 1st January
Transfer of 30 June
Acquisitions al Cost
Disposals
Nel unrealised gains
252,125
291.701
213,399
{29.569
514.257
38,726
252,125
Value at cost 31 December
514,257
252,125
6 bl Geographical breakdown
2022
2021
In the UK
514.257
252,125
c} Investments that are material in lefms of the investment portfolio { i.e ovw S%1 are disclosed below
Portfolio
Market Value
CFB Managed Mixed Fund
Epworth Climate Stewardship
CAF Fixed Inleresl Fund
CAF UK Equity Fund
20.6
22.7
1(E,024
116,683
94,333
197.216
Group
2022
Charity
2022
GroLJP
2021
Charity
2021
7 Debtors
Trade deblors
Bad debt provision
Other taxes and social security costs
Other debtors
Prepayments and accrued income
171.849
111,8501
60,117
40.712
64.351
171,849
111.850}
60.117
31,464
9,919
145.826
18,8801
80,838
9,719
10,809
145.826
18,8801
80,838
9,719
10,809
325,178
261.498
238,312
238,312
8 Creditors- Amounts falling due within one year
Group
2022
Charity
2022
Group
2021
Chaiily
2021
Trade creditors
Other creditors
Tax and social security
Accruals
Loan (See note 9)
62,205
49.2(
64.939
86.691
136.230
399,271
56.995
43,888
57,909
53.520
136,230
348.542
44,245
36,304
39,372
21,675
136.230
277,826
44,245
36.304
39.372
21,675
136,230
277,826
Page.. 34

QVSR
Notes to the Financial Statements
For the year ended 31st December 2022 (continued)
9 Creditors: Amounts falling due after more than one year
Group
2022
Chartty
2022
Group
2021
Charity
2021
Loan due within 1 year
Loan due within 2 to 5 years
Loan due wrthin mofe than 5 years
136,230
408.6
204.350
749,270
136,230
408,690
204.350
749,270
136.230
408.690
340.581
885,S01
136,230
408.690
340,581
885,501
The bank loan provided by Melhodisl Chapel Aid is secured over the Freehtrld property and the balance is repayable
by 2029 and bears current markel inlerest at a variable rate currently 3.90A per annum.
10 Unrestricted Funds - Group
Gain
on
Fund
Balance al
Investment Transfers 31 .12 .2022
Balance at
1 .1 .2022
Income
Expenditure
Designated Funds
Fixed Asset fund
Queen Victoria Seamen's Rest
11,358.378
353.383
11,711,761
1S0.OODI 11,308,378
353,383
150,0001 11,661,761
General Funds
QVSR
838,327 3.220,009
12.798.854}
{11.8101
7,344
1,255,017
12.550.088 3,220.009
2,798.8541
11,810
42.656
12,916,778
Balance al
1 .1 .2021
Income
Expenditure
Gain on
Fund
Balance at
Investment Transfers 31 .12 .2021
Designated Funds
Fixed Assel fund
11,058.378
353.383
11,411,761
3(x),O(K) 11,358.378
353,383
300,000 11,711,761
Queen Victoria Seamen's Rest
General Funds
QVSR
7(Kl.174 2.582,367
(2.182.940)
38.726
1300,0001
838.327
12,111.935 2,582.367
2.182.940
38,726
12,550,088
Fixed Asset fund this fund logelher with the aggregaled Queen Victoria Seamen's Rest general and reslficled funds
represents the value ol the fixed assets.
The Queen Victoria Seamen's Rest fund represenls the reseives held by the old charity that have been aggregated with
QVSR under an Uniling Direction.
Page". 36

QVSR
Notes to the Financial Statements
For the year ended 31 st December 2022 (continued)
11 Restrict•d Funds . Group
Gain on
Expenditure Investment
Fund
Balance at
Revaluation transfers 31 .12 .2022
Balanc• at
1 .1 .2022
Income
Fixed Asset fund
Building & Develotrfnenl fund
139.463
139,463
204,777
204.717
Seafarer Centres furKI
QVSR Seafarers Centres
Orange County Conrnunity FouThJalK
The Seafarers Charity- Humb
The Sealarers Chanty- Bnst
Felixt¢￿e & Haven Ports Se8f¥rws' $￿e
Humber SeafereT5' Setyi¢e Limited
21.400
100.390
100.390
21,400
99.665
30.000 30,000
25.000
25.000
484.000
139,098
104.600
104,600
99,665
344,902
160.863
1,048,432
603.865
605.430
Fixed asset fund this has been received f(Y the purpose of purchasing fixed assets. This fund is held by the
QL*en Victoria Seamen's Rest and has been aggwated wth QVSR under an Uniting Diiedion.
Building & DevelopnEnl fund represents grants received towards the CU￿ent building proje(*. The improvement to
the building is recognised within the designated Fixed Assel Fund.
Seafarer Centres fund represents funds received lrywards the operalion of the ¢entre in Tilbury.
Orange County Community FourKl3b"on is to support the core operational costs ol the QVSR Seafarers Centres.
The Seafarers Charity- Humber is to provide SLVPOrt and ServI￿S to seafarws wsiting the port of Immingham who
have suffered loss ol income due lo Coviik19.
The Seafarers Charity - Bristol is lo provide support and services to sealarers visiting the ports of Portbury and
Avonmixjth who have suffered loss of irthme due to Covid-19_
Felixlowe & Haven Ports Seafarers. Service- this represents the l)alance of the fair value ol the net assets a¢quired
as a result of the Iransler on the 30106r2022. Per the transfer agreement. this is ￿s1￿cled geo9raphically for the use
of Felixtowe and Haven.
Humber Seaferers. Selvice Limited- this represents the balance of Ihe fair value of the nel assets acquired as a
result ol the translef on the 3010612022. Pef the tiansfer agreement. this is iestricted geographically for Ihe use of
Humber.
12 Endowmènt Funds
2022
2021
Invested with the Central Finance Board
Elizabeth W111s Allen Fund
Mary Thompson Fund
Alice Hall Fund
Miriam Redman FurKI
4,539
166
2.091
548
7,344
The Investments held on deposit wth the Central Finance Board arKI v*re esta￿l$hed by endowments received In
the past and held by the Queen Vidoria Seamen's Rest which has been a9giegated with QVSR under an Uniting
Direction. During the year, the Endowment Funds were transferred to General Funds in line with this direction.
Page.. 37

QVSR
Notes to the Financial Statements
For the year ended 31st December 2022 (continued)
13 Analysis of Net Assets Betsveen Funds and Charities- Group
Fixed
Assets
Current
Inves1m￿l Asseis
Total
abilities
2.022
QVSR
Designated Funds
Fixed Assets Fund
Restncted Funds
General Funds
12.229.335
11,037.4641 11, 191,871
414,688
1101,0771
605.430
1,(X)2.279
1,225.017
1,416.967 11.138.541) 13.022,318
291,819
222 738
514.257
12.229.335
Queen Victoria Se8rnen's Rest
Designated Funds
Restricted Funds
Endowment Funds
.727
139.463
360.727
139,463
.1
0.190
12,729.525
514.257
1,416.*7
1.138,541
13.522,508
Fixed
Assets
Current
Assets
Total
2021
Investmenl
Llabllities
VSR
Designated Funds
Fixed Assets Fund
ReslriGled Fufftys
Generèl Fiinds
12.042.861
1684.4831 11.358.378
21.400
21,4(X)
1.￿5,04$
478.844
838,327
1.086,446 11.163.327) 12,218,105
2S2,125
252.125
12.042.861
uè*rJ Victorla Seamen's Rest
Designated Funds
Reslricted Funds
Endowment Funds
3S3.383
139.463
353,383
139.463
7,344
500,19)
492.846
7,344
12.535.707
252,125
1.093,790
1,183.327
12,718.295
14 Queen Vlctoria Seamen'¥ Rest- Movements In funds for the year
The accounts of the Queen Vidoria Seamen's Rest have been aggregated wth QVSR under a Uniting Direthon.
Balance at
1.1.2022
Income
Expenditure Investment
Funds
Revaluation Transfer
Balance at
31.12.2022
General funds
Restricted FurKIs
Endowment Funds
360,727
139,463
360,727
139,463
0.1
500.190
There were no movernents In the funds stated at#)ve in 2021 such that the balan￿$ as at l January 2021 v￿e as
above.
Page.. 38

QVSR
Notes to the Financial Statements
For the year ended 31 st December 2022 (continued)
15 Future Financial Commitment$
al Operatlng leases
Al 31 De￿mber 2021, the charity had pa￿nentS falling due under operating leases as follows."
Equipment
2022
Equipment
2021
Less than one year
within 2- 5 years
Over 5 years
Totsl
3.4(
5,109
3,406
8,515
8,515
11,921
bl Capltal Commitments
Al 31st December 2022, no caprtal
16 Llability of Members
At 31st December 2022. QVSR had 1212021 14} memt*rs_ The liabilty of each membe¥ lo
conliibule to the assets of the company is limtted to £10.
17 QVSR Seafarers Centres
QVSR Seafarers Centres is a wholty owned charitable subsidiary of QVSR. ncorporaled in England
and Wales, company regislialion number 1390109.
11 was incoiporaled on the 91h Febfuary 2022 and commenced trade on the 1st July 2022.
115 sole aelivity is lo run the 3 seafarers cenlres at Brislol . Felixslcwe and Immingham. 11 shares
staff and resources wlh QVSR.
A summary of QVSR Seafarers Cenlces resutts are shown below'.-
2022
Slalemenl of Financial Actsvrties
Income
Expenditure
1,180,374
399,827
Nel income I lexpenditucel
780,547
Gains I Ilosses)
16.607
Nel income foi the year
798,154
Balance Sheet
Fixed Assets
Current assets
Currenl liabililies
431,882
452,424
68,152
798,154
Page 39

QVSR
Notes to the Financlal Statements
For the year ended 31st December 2022 (contlnuedl
18 Corro$pondlng yoarffigurn¥
General
Note F¥ntl5
Designatrd Restsicted Endowmothl
Funds
FuThds
Funds
Fund5
2021
INCOME AND EXPENOITURE
INCOME
Income Irom generated fund
Legaues received
Appeals Incorne
Invesirrtni incorne
Acti￿￿eS in furtheran￿ ofthe thar1￿$ obiecw".
Reskuranl and Shop
Hostel
Rent received
Gr8nis received
Sealarei Centre
Other incornes
.777
22.305
2.207
1.777
22.305
2.207
319.450
2.120.B15
6.850
319.450
2.120,815
8.850
215.652
174.838
43.875
215.652
109.750
65,088
43.875
Total In¢ome
2.562.￿7
325,402
2.907.7S8
Expenditures
Chaniable 8ct1wl￿s.
Reslauranl arKJ Shop
Hostel
Seafaier Cenire
Rents expenditufe
Samarilan work
564.520
1.383.631
64.951
13,76B
156.070
564.520
1.599,283
174.701
13.768
156.070
215.652
109.79)
Total Expondiiurvs
2.182.940
Y25.402
2,508.342
Nei IncompJ Expendrture forlhe year
399.427
399.427
Tr*)sfer Betseen Fwds
300.0(M>
3￿).0￿)
99.427
399.427
Other recognise(S gains..
Gains on fixed assei invesim8nts
3B.726
38.726
Nel Movements li Fundts
138.153
438.153
Openi￿3 Fund$ ai 1s1 January 2020
700.174 11.411.761
160.863
7.344
12.280.142
C105ing Fun(5 BalaTr￿S
838.327 11.711.761
160.863
7.344
12.718,295
19 Net Incorne
Not Incomo Is stated after charging=
2022
2021
Auditor5 RernunprabOn-a￿1i1 lex£*HliNJ VAT aThJ o%*rl undet aU￿raL%)
15.295
20 Related Party Trnnsa¢tlon8
There were no relaied party transactions in Ihe year Ihai require disdosures- 2022." non& 12021" none) The Charilyhas lake
advantage ofthe exempiK)n prothded in FRS 102. paragiaph 33.1A. 10 disdose tranasaction5 wth olher gioup companies.
Page 40

QVSR
Notes to the Financial Statements
For the year ended 31 st December 2022
(continued)
20 QVSR Seafarers Centres is a wholly owned charitable subsidiary of QVSR and is incorporated in I
Ils sole activity is lo run the 3 seafarers ￿nIreS al Bristol , Felixslowe and Immin9ham. It shares s
A summary of the accounts of QVSR Seafarerscentres is as follows-
2022
2021
Statement of Financial Activities
Income
Expenditure
1,180,374
1399,827
Nel income l {expenditurel
780,547
Gains I (losses)
16,607
Nel income for the year
798.154
Balance Sheet
Fixed Assets
Current assets
Current liabilities
431,882
452,424
68,152
798,154
Page 39