# LGBT+ CYMRU HELPLINE

## Details

- **Country:** England & Wales
- **Charity number:** 1198081
- **Other names:** Progress Cymru Counselling
- **Status:** Registered
- **Legal form:** CIO
- **Registered:** Feb. 28, 2022
- **Register:** https://register-of-charities.charitycommission.gov.uk/en/charity-search/?p_p_id=uk_gov_ccew_onereg_charitydetails_web_portlet_CharityDetailsPortlet&p_p_lifecycle=0&p_p_state=maximized&p_p_mode=view&_uk_gov_ccew_onereg_charitydetails_web_portlet_CharityDetailsPortlet_regId=1198081


## Contact

- **Address:** Progress Cymru Counselling, Grove House, First Floor, 3 Grove Place, Swansea
- **Postcode:** SA1 5DF
- **Phone:** 01792650777
- **Email:** info@progress.cymru
- **Website:** https://www.progress.cymru



## Activities

**Objects:** THE OBJECTS OF THE CIO ARE:1) FOR THE PUBLIC BENEFIT IN WALES TO PRESERVE AND PROTECT THE HEALTH OF, SUPPORT AND RELIEVE THE NEEDS OF, PEOPLE WHO ARE LESBIAN, GAY, BISEXUAL AND TRANSGENDER (AND THOSE WHO ARE PART OF OTHER AREAS OF THE LGBTQIA+ COMMUNITY) AS WELL AS THOSE WHO ARE QUESTIONING THEIR SEXUAL ORIENTATION AND/OR GENDER IDENTITY AS WELL AS THOSE WHO MAY BE AFFECTED OR MAY BE CONNECTED TO THEM SUCH AS FAMILY MEMBERS AND JUST AS IMPORTANTLY OUR HETEROSEXUAL ALLIES, BY THE PROVISION OF A CONFIDENTIAL TELEPHONE HELPLINE OFFERING ADVICE, INFORMATION AND COUNSELLING SERVICES FROM PEOPLE WHO ARE APPROPRIATELY QUALIFIED AND TRAINED TO PROVIDE SUCH HELP AND SUPPORT.2) THE PROMOTION OF EQUALITY AND DIVERSITY FOR THE PUBLIC BENEFIT IN WALES BY:A) THE ELIMINATION OF DISCRIMINATION ON THE GROUNDS OF GENDER IDENTITY, GENDER EXPRESSION AND/OR SEXUAL ORIENTATION;B) ADVANCING EDUCATION AND RAISING AWARENESS IN EQUALITY AND DIVERSITY AND THE NEEDS OF LESBIAN, GAY, BISEXUAL AND TRANSGENDER PEOPLE AND THE ISSUES AFFECTING THEIR LIVES AND THEIR COMMUNITIES;C) CULTIVATING A SENTIMENT IN FAVOUR OF EQUALITY AND DIVERSITY.

**Activities:** Providing confidential support and counselling for LGBTQAI & our Allies from our experienced qualified counsellors for anyone who may be experiencing difficulties in their lives. Our counselling service can help with: Relationships, Family Issues, Bereavement, Sexual Orientation, Gender Identity, including systemic family transitioning counselling, Stress & Anxiety, Emotional Issues, etc.




## Classification

- **How:** Provides Services, Provides Advocacy/advice/information
- **What:** General Charitable Purposes, Education/training, The Advancement Of Health Or Saving Of Lives, Disability, Human Rights/religious Or Racial Harmony/equality Or Diversity
- **Who:** Children/young People, Elderly/old People, People With Disabilities, People Of A Particular Ethnic Or Racial Origin, Other Charities Or Voluntary Bodies, Other Defined Groups, The General Public/mankind



## Areas of operation

- Throughout Wales



## Finances

| Period end | Income | Expenditure | Assets | Employees |
|---|---|---|---|---|
| March 31, 2025 | £72438 | £48156 | — | — |
| March 31, 2024 | £76116 | £71478 | — | — |
| March 31, 2023 | £0 | £0 | — | — |



## Trustees

- **Muslimah Miah** (Chair) — appointed July 12, 2023
- Anna Ciolek — appointed March 27, 2025
- Anna Sophie Ray — appointed Jan. 11, 2023
- Catherine Window — appointed Oct. 14, 2021
- Elizabeth Jayne Lewis — appointed Oct. 14, 2021
- Tony Humphries — appointed Dec. 15, 2025