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2024-11-30-accounts

DocuSign Envelope ID: 657BB6A7-39B4-4A92-B347-01C51811C1FF

COMFORT CASES UK

COMFORT CASES UK

TRUSTEES’ REPORT AND ACCOUNTS

FOR THE PERIOD ENDED 30 NOVEMBER 2024

Charity No: 1196357

DocuSign Envelope ID: 657BB6A7 39B4C261F2BF - A665 -4 A92913 - AEE1-C2336451C5EE B347-01C51811C1FF COMFORT CASES UK

REPORT AND ACCOUNTS

CONTENTS

Page
Chair's and Executive's Report **2– 4 **
Trustees’ Report 5 – 7
Independent Examiner’s Report 8
Statement of Receipts and Payments 9
Statement of Assets and Liabilities 10
Notes to the Accounts 11 - 15

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COMFORT CASES UK

CHAIR'S AND EXECUTIVE'S REPORT

FOR THE PERIOD ENDED 30 NOVEMBER 2024

Chair of Trustees Statement

I’m very pleased with the effort of our CEO and her team over the past 12 months. The demand for our bags and much needed contents continues to rise at unprecedent levels. With the ongoing cost of living , increasing mental health issues, and broader macro geopolitical issues, the need for our services is going to continue to rise. Disappointingly we are looking to restrict the provision of bags to 300 Cases and 150 XL Duffles against a demand of 800-1000 per month for the year ahead. We have done this in order to manage the charities’ finances and ensure we have a sustainable source of funding in a responsible manner. The team has put the foundations in place to springboard the charity into its next phase of growth and the Trustees have set them ambitious targets for 2025 to cut the costs of the bags and their contents throughout 2025.

Our team are amazing and the work they do is critical in providing a much needed service that others are unable to. I also want to call out our corporate partners, individual donors and volunteers, who without their generosity and time our children and care leavers would not have the dignity and comfort that our charity provides.

CEO STATEMENT

This year has been one of the most financially challenging in our history, despite an increase in income compared to 2022/23. Our credibility and reputation within the sector have grown significantly, leading to an unprecedented rise in demand for our services. However, this has coincided with a difficult economic climate, resulting in periodic funding gaps. On occasions, we have had to make the difficult decision to temporarily pause service delivery in order to safeguard the future of Comfort Cases UK.

While such challenges are not uncommon in the charity sector, our situation is unique. We provide a highly specialised service in a niche area where no statutory funding exists, and where demand is increasing directly in line with the cost-of-living crisis. We fill a gap that no other provision currently addresses, yet operate in a sector already impacted by severe budget constraints.

The families and professionals we support are among the most financially vulnerable, and therefore unable to give back financially. This means we rely heavily on public engagement through storytelling, alongside the generosity of individuals, corporates, and major donors. Unfortunately, many people – including volunteers – assume we receive Local Authority funding, which is not the case. This misconception often leads to us being overlooked in favour of more prominent charitable causes. The reality, however, is stark: the growing demand for our service highlights both the severity of the current care crisis and the lack of funding available for even the most basic essentials.

As we look ahead to 2024/25, our priority is to ensure the sustainability of Comfort Cases UK. We have begun strategic discussions on how to manage monthly output while continuing to meet as much demand as possible. This approach is vital to protect our future and ensure that the children and young people who need us most continue to receive our support.

Objectives and Activities

Comfort Cases UK exists to ensure no child enters the care system carrying their belongings in a bin bag . The charity provides Comfort Cases—special backpacks containing a blanket, pyjamas, toiletries, activities, a reading book, and a soft toy—to give every child a sense of dignity and normality during an incredibly difficult time.

Orders are received from a wide range of professionals including local authority children’s services teams, virtual schools, residential homes, NHS hospitals, the Metropolitan Police Service, and community organisations .

Comfort Cases UK currently partners with 130 referral organisations across England and Wales , demonstrating significant reach and impact.

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COMFORT CASES UK

Review of Activities

The need for Comfort Cases remains urgent. There are currently 107,000 children in care in the UK , with 36,000 entering the system each year . In 2023/24 alone, we supported 8,993 children , delivering 6,774 Comfort Cases and 2,219 Comfort XL Duffels .

Key developments this year include:

Income overview this year include:

Impact in their words:

“For a child, being taken into police protection can be extremely traumatic… We have seen clear examples that just the small token of clean pyjamas, a teddy bear and some simple toiletries can completely break down barriers and help children engage with officers.”

“These bags are more than just a collection of items. They represent stability and care during a moment of upheaval.” (Chief Inspector DH, Comfort Cases UK Lead for Met Police)

SIM Card Connectivity

Through our partnership with Vodafone Charities-Connected , we continue to provide preloaded SIM cards to young people who need to stay connected. These SIMs support unaccompanied asylumseeking children, care leavers, and those at risk of homelessness by enabling contact with support networks and access to education and job opportunities.

Impact story:

“As a refugee, ‘Vic’s’ understanding of and integration into UK life has been made easier by the SIM… With the SIM, he was able to get advice and help by sending copies of bills to his support worker over WhatsApp.”

Christmas Projects

This year, our Christmas initiative brought joy to hundreds of children and families. We delivered:

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COMFORT CASES UK

Impact Story :

“We had mums in tears with relief that they would now have gifts for their children because of the kindness and generosity of the Comfort Cases community.”

Volunteers & Community Engagement

Volunteers remain the backbone of our charity:

Impact story:

Volunteering with Comfort Cases was so impactful and the work was so valuable. We had no idea what these children go through, but we totally understood the importance of the mission and it felt good to know that each bag we packed was helping an individual child.”

Feedback & Impact

Feedback from professionals remains overwhelmingly positive. Some concerns have been raised about limits on the number of cases per order and frequency of requests , which highlights our ongoing funding and capacity challenges.

“I moved a 5-year-old little girl. Her Comfort Case was pink… She was delighted, and couldn’t believe it when I told her it was hers to keep!”

Staffing & Operations

To strengthen operations, we engaged a self-employed business support/operations manager . This role focuses on streamlining internal processes, supporting service delivery, and freeing up the CEO to dedicate more time to fundraising and building partnerships.

… ……………… ……….

Sarah Jacoby CEO

31[st] July 2025

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COMFORT CASES UK

TRUSTEES’ REPORT

FOR THE PERIOD ENDED 30 NOVEMBER 2024

The trustees present their annual report and financial statements of the charity for the period ended 30 November 2024. The financial statements have been prepared in accordance with the accounting policies set out in note 1 to the accounts and comply with the charity’s trust deed, the Charities Act 2011 and Accounting and Reporting by Charites: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2019).

OUR PURPOSE AND ACTIVITIES

To end the use of plastic bin bags in which children and young people carry their possessions (if any) whilst moving into and around the foster care system in the UK.

We provide a brand-new rucksack filled with new age according pyjamas, a blanket, toiletries and hygiene packs, writing and or colouring pens and pencils, a colouring book or journal and a soft toy which we know gives a child or young person a sense of dignity compared to a bin bag. It also assists them in their first few nights in care.

We also provide large empty duffel bags to social workers and police officers for use in emergency relocation of children and young people.

ACTIVITIES AND PERFORMANCE

FUTURE DEVELOPMENTS

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COMFORT CASES UK

TRUSTEES’ REPORT (continued)

FOR THE PERIOD ENDED 30 NOVEMBER 2024

Public benefit statement

In shaping our objectives for the period and planning our activities, the trustees have considered the Charity Commission’s guidance on public benefit, including the guidance ‘public benefit: running a charity (PD2). The achievements and activities above demonstrate the public benefit arising through the Charity’s activities.

FINANCIAL REVIEW

The charity is classed as a “smaller” charity, as its gross income (exclusive of endowments) does not exceed £250, 000. The Trustees have therefore chosen to present the financial statements on a Receipts and Payments basis, in accordance with Charity Commission guidance.

Statement of Income and E x p e n d i t u r e showed a net d e f i c i t of £3,323 (2023 surplus - £32,369) for the period and cash funds stand for 2024 £58,105 (2023 - £59,905).

Principal funding sources

Investment powers and policy

The Trust Deed authorises the Trustees to make and hold investments using the general funds of the charity. The trustees have the power to invest in any way that they see f it.

Reserves policy

The charity’s total funds as on 30 November 2024 were £56,582 (2023 - £59,905) comprised of unrestricted funds of £56,582 (2023 £49,905) and restricted funds of £ Nil (2023 - £10,000).

It is the policy of the Trustees to maintain cash funds sufficient to cover 6 month’s operating expenditure.

STRUCTURE, GOVERNANCE AND MANAGEMENT

Governing document

Comfort Cases UK was incorporated as a Charitable Incorporated Organisation (CIO) on 02 November 2021 and registered with the Charity Commission under number 1196357.

The charity is governed by its Constitution which sets out the objects and powers of the charity and governs the actions of the Trustees.

Recruitment and appointment of Trustees

The management of the charity is the responsibility of the trustees who are elected and co-opted under the terms of the Trust deed.

Trustee induction and training

The Trustees maintain a good working knowledge of charity law and best practice by attendance at charity courses run by outside providers and by information provided by the Charity Commission.

Trustees’ remuneration

No Trustee received any remuneration in the period arising from services as a Trustee.

Organisation structure

The charity is governed by a committee of trustees. Trustees hold regular meetings where performance and future developments are discussed.

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COMFORT CASES UK

TRUSTEES’ REPORT (continued)

FOR THE PERIOD ENDED 30 NOVEMBER 2024

The role and contribution of volunteers

Volunteers have packed Comfort Cases, ribboned pyjamas and blankets, made hygiene packs and stationary sets, made deliveries and helped with organisation of events for Comfort Cases. Volunteers have also undertaken their own fundraising activities and donation drives in support of the charity, as well as attending community packing days and events for the benefit of the charity.

Risk and risk management

The Trustees have identified whether there are any major risks to which the CIO may be exposed and believe that the systems in place are adequate to mitigate those risks.

Related parties

The charity has relationships with related parties and other charities and organisations with which it co -operates in pursuit of its charitable objectives.

REFERENCE AND ADMINISTRATIVE DETAILS

Charity Number: 1196357 Trustees: Paul Fox – Chair Adam Jeremy Davison Mandy Chester Richard Maurice Benson Katie Hannah Icklow (resigned) Diana Hylton Capillaire (resigned) Gurvir Henderson (September 2024) Dr Giouliana Kadra Scalza(September 2024) Senior Management: Sarah Jacoby - Chief Executive Principal Office: 23 Ribston Close, Shenley, Radlett, WD7 9JW Independent Examiner: Stephen N Seifert F.C.A. Elliot Woolfe & Rose Audit and Advisory Services LLP Devonshire House, 582 Honeypot Lane, Stanmore, Middlesex, HA7 1JS Bankers: Metro Bank, One Southampton Row, London WC1B 5HA Santander Bank, Bootle, Merseyside, L30 4GB

STATEMENT OF TRUSTEES’ RESPONSIBILITIES

The charity trustees are responsible for preparing the Trustees’ Report and the financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice).

The Trustees are responsible for keeping proper accounting records that disclose with reasonable accuracy at any time the financial position of the charity and to enable them to ensure that the financial statements comply with the Charities Act 2011, the applicable Charities (Accounts and Reports) Regulations and the provisions of the Trust Deed. They are also responsible for safeguarding the assets of the charity and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.

The Trustees are responsible for the maintenance and integrity of the charity and financial information included on the charity’s website in accordance with legislation in the United Kingdom governing the preparation and dissemination of accounts.

APPROVAL

This report was approved by the Trustees on 31[st] July 2025 and signed on their behalf.

Mr Paul Fox (Chair of Trustees)

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COMFORT CASES UK

INCOME AND EXPENDITURE ACCOUNT

I report on the accounts of Comfort Cases UK (CIO) for the period ended 30 November 2025, which are set out on pages 9 to 15.

This report is made solely to the charity's trustees, as a body, in accordance with the Charities Act 2011. My work has been undertaken so that I might state to the charity's trustees those matters I am required to state to them in an independent examiner’s report and for no other purpose. To the fullest extent permitted by law, I do not accept or assume responsibility to anyone other than the charity and the charity's trustees as a body, for my Independent Examination, for this report, or for the opinions I have formed.

Responsibilities and basis of report

As the charity's trustees, you are responsible for the preparation of the accounts in accordance with the requirements of the Charities Act 2011 (“the Act”).

I report in respect of my examination of the charity’s accounts carried out under section 145 of the 2011 Act and in carrying out my examination, I have followed all the applicable Directions given by the Charity Commission under section 145(5)(b) of the Act.

Independent Examiner’s statement

I have completed my examination. I/we confirm that no material matters have come to my attention in connection with the examination which gives me cause to believe that in, any material respect:

I have no concerns and have come across no other matters in connection with the examination to which attention should be drawn in this report in order to enable a proper understanding of the accounts to be reached.

Stephen N. Seifert F.C.A. 31[st] July 2025

Fellow of The Institute of Chartered Accountants in England and Wales

Address: Elliot, Woolfe & Rose Audit and Advisory Services LLP,

Devonshire House, 582 Honeypot Lane,

Stanmore, Middlesex HA7 1JS

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DocuSign Envelope ID: 657BB6A7 39B4C261F2BF - A665 -4 A92913 - AEE1-C2336451C5EE B347-01C51811C1FF

COMFORT CASES UK

INCOME AND EXPENDITURE ACCOUNT

FOR THE PERIOD ENDED 30 NOVEMBER 2024

Notes Unrestricted
Funds
Receipts:
£
Grants and donations
2
65,190
Income from charitable activities
3
57,017
Investmentincome
2
Total receipts
122,209
Payments:
Cost of raising funds and Governance
4
37,694
Expenditure on charitable activities
4
77,838
Total payments
115,532
Net Receipts/(Payments)
6,677		 Restricted
Funds
£
70,394
5,668
-
76,062
-
86,062
86,062
(10,000)		 Total
2024
£
135,584
62,685
2		 Total
2023
£
75,294
87,766
91
198,271
37,694
163,900		 163,151
22,438
108,344
201,594
(3,323)		 103,782
32,369

The notes on pages 11 to 15 form part of these accounts

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DocuSign Envelope ID: 657BB6A7 39B4C261F2BF - A665 -4 A92913 - AEE1-C2336451C5EE B347-01C51811C1FF

COMFORT CASES UK

STATEMENT OF ASSETS AND LIABILITIES AS AT 30 NOVEMBER 2024

Fixed Assets
Website costs
Office Equipment
Cash at bank
Liabilities





Net Funds
Represented by:
Unrestricted Funds brought
forward
Net Surplus for the year
Net Funds carried forward
Restricted Funds brought
forward
Net Surplus for the year
Restricted Funds Carried
forward
Total Funds








 2024
£
1,620
446
2,066
58,105
(3,589)
56,582

49,905
6,677
56,582
10,000
(10,000)
-
56,582







 Total
2023
£
-
-
-
59,905
59,905
13,970
35,935
49,905
13,566
(3,566)
10,000
59,905

These accounts were approved and authorised for issue by the Trustees on 31[st] July 2025 and were signed on their behalf by:

… .......................................................................................... Mr Paul Fox (Chair of Trustees)

The notes on pages 11 to 15 form part of these accounts

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COMFORT CASES UK

NOTES TO THE ACCOUNTS

FOR THE PERIOD ENDED 30 NOVEMBER 2024

1. ACCOUNTING POLICIES

1.1 Basis of preparation of accounts

The receipts and payment accounts have been drawn up as a summary of the receipts and payments, excluding payments for capital items made during the year by the charity. Amounts are included as received by the charity or as cheques are drawn. The accounts and statements do not include accruals and prepayments in respect of income and expenses.

The receipts and payments account and statements of assets and liabilities have been prepared following the guidance for accounting for smaller charities issued by the Charity Commission.

1.2 Reporting Period

The comparatives in the accounts are for the year ended 30th November 2023.

1.3 Expenditure recognition and irrecoverable VAT

All expenditure is accounted for on a cash basis, except Capital items are shown in the Balance Sheet.

Expenditure on raising funds is comprised of fund-raising costs.

Expenditure on charitable activities is comprised of expenditure related to the Trust's principal areas of activity and Trust initiated projects.

Support costs represent indirect costs relating to raising funds and the Trust's charitable activities, including planning, administration and execution of the Trust's charitable purposes.

Governance costs comprise the costs of running the Trust, including strategic evaluation and planning for its future development, the cost of independent examination, certain legal costs, and the costs of complying with constitutional and statutory requirements.

1.4

Allocation of support costs

Support costs are those functions that assist the work of the charity but do not directly undertake charitable activities. Support costs include back office costs and governance costs which support the Trust’s programmes and activities. These costs have been allocated between cost of raising funds and expenditure on charitable activities. The basis on which support costs have been allocated are set out in note 6.

1.5

Funds structure

The general fund comprises those monies, which may be used toward meeting the charitable objectives of the charity at the discretion of the management.

The restricted funds are monies raised for, and their use restricted to, a specific purpose or donations subject to donor imposed conditions.

1.6 Taxation

The Charity is a registered charity and, therefore, is not liable for Income Tax or Corporation Tax on income derived from its charitable activities, as it falls within the various exemptions available to registered charities.

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COMFORT CASES UK

NOTES TO THE ACCOUNTS (Continued)

FOR THE PERIOD ENDED 30 NOVEMBER 2024

2. DONATIONS AND GRANTS

2. DONATIONS AND GRANTS

3.		 Unrestricted
Funds
£
Alex Timpson Trust
2,000
Masonic Charitable trusts
3,345
All Aboard
9,660
Saints & Sinners
1,500
Garfield Weston Foundation
15,000
7 Stars Foundation
2,490
The Casey Trust
2,000
Angela Gallagher Trust
The Archer Trust
Two Ridings
Children In Need
Metropolitan Police Hillingdon
Moondance Foundation
Charitable Aid Foundation
Phoenix Fun Events
Phoenix UK
Souter Charitable Trust
Chapta
L D Collins
Supported Living
The Pat Newman Memorial Trust
Lynx
1,000
2,000
-
-
-
-
-
-
2,400
-
200
15,000
1,750
500
600
Other Donations and Grants
5,745
65,190
INCOME FROM CHARITABLE ACTIVITIES
Unrestricted
Funds
£
Other Income 513
Individual 41,292
Packing Event
6,394
Community Fundraising 5,918
Eden Brown Ltd 2,900
57,017		 Restricted
Funds
£
-
-
-
-
-
-
-
-
-
2,000
7,400
15,000
10,000
22,994
11,000
-
2,000
-
-
-
-
-
-
70,394




Total
2024
£
2,000
3,345
9,660
1,500
15,000
2,490
2,000
1,000
2,000
2,000
7,400
15,000
10,000
22,994
11,000
2,400
2,000
200
15,000
1,750
500
600
5,745

135,584
Total
2024
£
513
41,960
6,394

5.918
7,900
62,685		 Total
2023
£
2,000
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
73,294
75,294
Total
2023
£
78,901
-
-
-
7,400
87,766
Restricted
Funds
£
-
668
-
-
5,000
5,668

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COMFORT CASES UK

NOTES TO THE ACCOUNTS (Continued)

FOR THE PERIOD ENDED 30 NOVEMBER 2024

4. ANALYSIS OF EXPENDITURE

Staff costs
Direct costs
Carriage
Charitable and Political Donations
Support costs (Note 5)
Governance costs (Note 5)		 Raising funds
£
33,250
-
-
-
-
33,250		 Supporting
Children and
Young People
in the Care
System
£
17,972
107,706
9,078
-
29,144
4,444
168,344		 Total
2024
£
51,222
107,706
9,078
-
29,144
4,444
201,594		 Total
2023
£
34,748
69,618
7,147
1,005
17,6604
600		 Total
2023
£
34,748
69,618
7,147
1,005
17,6604
600
130,782

Of the £201,594 expenditure in 2024, £115,532 (2023 - £49,450) was charged to unrestricted funds and £86062 (2023 - £81,332) to restricted funds.

5. ANALYSIS OF SUPPORT AND GOVENANCE COSTS

The Charity initially identifies the costs of its support functions. It then identifies those costs which relate to the governance function. Governance costs and other support costs are apportioned separately between charity’s key activities undertaken (see note 4) in the period. All the general support and governance costs have been apportioned to the various charitable activities on the basis of proportion of direct costs.

Staff costs
Staff training costs
Premises & Equipment costs
Communication & IT costs
Advertising & Marketing costs
Bank charges
General expenses
Travel Costs
Subscription
Legal & Professional
Independent examiner's fees
Subsistence & Volunteers costs		 General
Support
£
5,921
292
10,055
5,173
274
269
582
1,845
440
1,447
2,000
846
29,144		 Governance
Function
£
4,156
-
-
-
-
-
-
-
-
-
288
4,444		 Total
2024
£
10,077
292
10,055
5,173
274
269
582
1,845
440
1,447
2,288
846
33,588		 Total
2023
£
3,861
-
5,258
3,407
965
150
870
1,017
527
1,135
1,074
18,264

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DocuSign Envelope ID: 657BB6A7 39B4C261F2BF - A665 -4 A92913 - AEE1-C2336451C5EE B347-01C51811C1FF

COMFORT CASES UK

NOTES TO THE ACCOUNTS (Continued)

FOR THE PERIOD ENDED 30 NOVEMBER 2024

6. ANALYSIS OF STAFF COSTS, TRUSTEES’ REMUNERATION AND EXPENSES, AND COST OF KEY MANAGEMENT PERSONNEL

The average number of full- time equivalent employees was as follows:

Governance work
Fundraisingwork
Direct project work		 0.10

1
2024
0.80
0.10		 0.10
1
2023
0.50
0.40
Employee Cost
STAFF COSTS
Salaries		 2024
£
61,299
61,299		 2023
£
38,609
38,609

No employee received remuneration in excess of £60,000 during the period.

No trustee or member of the Management Committee received any remuneration or reimbursement of expenses during the period.

The key management personnel of the charity comprise the Executive Director. The total employee benefits of the key management personnel of the charity were £41,562 during the period ended 30 November 2024 (2023 - £38,609).

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COMFORT CASES UK

NOTES TO THE ACCOUNTS (Continued)

FOR THE PERIOD ENDED 30 NOVEMBER 2024

7. ANALYSIS OF MOVEMENT IN FUNDS

Restricted funds:
Two Ridings
Eden Brown Ltd
Children in Need
Metropolitan Police Hillingdon
Moondance Foundation
Charitable Aid Foundation
Souter Charitable Trust
Phoenix Fun Events
Individual Donation Christmas Special
Project
Zedra Trust
All Aboard Charity Shops
Unrestricted funds:
General funds
Total funds		 Balance at
01/12/2023
£
-
-
-
-
-
-
-
-
-
5,000
5,000
10,000
49,905
59,905		 Receipts
£
2,000
5,000
7,400
15,000
10,000
22,994
2,000
11,000
668
-
-
76,062
122,209
198,271		 Payments
£
2,000
5,000
7,400
15,000
10,000
22,994
2,000
11,000
668
5,000
5,000
86,062
115,532
201,594		 Balance at
30/11/2024
£
-
-
-
-
-
-
-
-
-
-
-		 Balance at
30/11/2024
£
-
-
-
-
-
-
-
-
-
-
-
-
56,582
56,582

1. RELATED PARTY TRANSACTIONS

No related party transactions took place during the period ended 30 November 2024.

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