ONE BIG FAMILYHELPING THE HOMELESS
FINANCIAL STATEMENTS 30 SEPTEMBER 2024
CHARITY REGISTRATION NUMBER: 1195947
ONE BIG FAMILY - HELPING THE HOMELESS
FINANCIAL STATEMENTS
YEAR ENDED 30 SEPTEMBER 2024
| PAGE | |
|---|---|
| Trustees' annual report | 1 |
| Independent examiner's report to the trustees | 7 |
| Receipts and payments account | 8 |
| Statement of financial position | 9 |
| Notes to the financial statements | 10 |
ONE BIG FAMILY - HELPING THE HOMELESS
TRUSTEES' ANNUAL REPORT
YEAR ENDED 30 SEPTEMBER 2024
The trustees present their report and the unaudited financial statements of the charity for the year ended 30 September 2024.
REFERENCE AND ADMINISTRATIVE DETAILS
Registered charity name One Big Family - Helping the Homeless Charity registration number 1195947 Principal office 104 Rochester Avenue Rochester Kent ME1 2DR The Trustees J Pugh J Pardesi C E Malone G D Hill G R Headley A H Rastofsky Resigned 16 May 2024 Z Martin Appointed 8 February 2024 Independent examiner Sally Shacklock BA FCA Streets Spenser Wilson (Yorkshire) Ltd Equitable House 55 Pellon Lane Halifax West Yorkshire HX1 5SP
STRUCTURE, GOVERNANCE AND MANAGEMENT
Governing Document
One Big Family - Helping the Homeless was established as a registered Charitable Incorporated Organisation (CIO) on 28 September 2021 (Registered Charity No. 1195947) and is governed by its constitution.
The governance of the Charity is undertaken by a board of trustees who, with the assistance of Elizabeth Shaw as Head of Operations, manage the affairs of the Charity. There should be at least three trustees on the board at any time.
Recruitment and appointment of Trustees
Trustees can be appointed to and removed from the board upon the concurrence of at least three fifths of the board. There is no minimum or maximum tenure. Trustees are appointed by serving trustees, after selecting individuals for appointment with regards to skills, knowledge and experience needed for the effective administration of the Charity.
Risk assessment
The Trustees have reviewed the major risks to which the Charity is exposed and are satisfied that systems are in place to mitigate exposure to those risks.
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ONE BIG FAMILY - HELPING THE HOMELESS
TRUSTEES' ANNUAL REPORT (continued)
YEAR ENDED 30 SEPTEMBER 2024
OBJECTIVES AND ACTIVITIES
The objectives of the Charity are to:
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Prevent or relieve the poverty in Kent and Yorkshire by providing grants, items and housing services to individuals in need and/or other charities and other organisations who are also working to prevent or relieve poverty.
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Prevent or relieve poverty through undertaking and supporting research into factors that contribute to poverty and the most appropriate ways to mitigate these.
In furtherance of the main objects, the Charity undertakes the following activities:
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Supporting, advising and signposting those who are homeless, socially excluded and vulnerable adults.
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Providing a community outreach service to those who are homeless, socially excluded and vulnerable.
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Providing shelter in winter months to rough sleepers.
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Accompanying service users to appointments where they require assistance.
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Providing ongoing assistance to those who have been housed but still remain vulnerable.
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Promoting the needs of those who are homeless, socially excluded and vulnerable in the areas in which we offer support.
Public Benefit
In planning the charities activities for the year, the Trustees reviewed the guidance from the Charity Commission during Trustees meetings.
ACHIEVEMENTS AND PERFORMANCE
The Trustees are delighted to report that the charity has been able to support many people in need of help. Over the year we have received numerous donations and fundraising support from members of the public, as well as corporate organisations and other funding streams. This support has come from both old and new supporters.
We have received physical donations from businesses, schools, religious institutions and independent donations from members of the public. It is impossible to quantify the amount of physical donations that we have received. We thank each and every person, business and organisation that has donated to our charity. We have also received assistance from businesses who are aware of the charity’s work, offering assistance including expertise and volunteering hours.
In all areas (Medway & Yorkshire) we have seen an increase in the number of people who we support. We continue to run soup kitchens, outreach and provide food parcels in all areas. We continue to offer emergency assistance for families in poverty and others facing financial crisis who are referred to us. This includes, but not exclusively, the provision of food parcels, home starter packs, clothing, nappies and other basic essentials, which are delivered at least three times weekly
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ONE BIG FAMILY - HELPING THE HOMELESS
TRUSTEES' ANNUAL REPORT (continued)
YEAR ENDED 30 SEPTEMBER 2024
ACHIEVEMENTS AND PERFORMANCE (continued)
As in previous years, we have seen an increase of 20% in demand for food parcels and also a 20% increase in referrals for Home Starter Packs. The increase in cost of providing these items in estimated at around 20%. These are only available via referral from partner agencies subject to our criteria being met. We have revised which agencies can refer for food parcels and our criteria – Medway has a raft of services offering free food provision/distribution so we now only deliver to people who are in financial crisis and unable to access other available services. We continue to be a part of the Medway Food partnership so that we can keep informed of other services.
In Kirklees, we continue to offer outreach services, ad hoc food parcels and homes starter packs whilst also referring clients to alternative services where regular food provision, support etc can be provided. We continue to work with the Rough Sleeper Team closely.
Dukes House
Dukes House, which we run on behalf of Medway Council, continues to offer intensive support to residents who were formerly rough sleepers, with the overall aim to eventually move them on from Dukes House to permanent, sustainable accommodation. The project accepts single homeless people as referred by the Rough Sleeper Team and Housing Options to engage in support to deal with the underlying issues of homelessness, such as medical issues, addiction and mental health issues. Due to our strong links with other agencies and our willingness to collaborate, this project continues to be a success.
In May we employed our first support worker, who has been a welcome addition to the team. The Trustees decided to continue to self-fund Reset-21, who are a Trauma Informed therapy service who have provided on site. Trauma Informed have offered support to residents one day a week since May 2023. As all of our residents engage with the service and this has seen a reduction in re-offending, substance misuse and mental health crises, plus delivering vital Reflective Practise for our staff and volunteers, it made sense to continue with the project. We are the only local housing provider to offer such a bespoke service.
We have been working toward moving our accommodation project. In May we were approached by a local landlord who has a vacant 17 bedroom property, which, after careful consideration and financial planning was a better option than remaining at Duke’s House. This will mean we can expand our accommodation offer and the building will be self-funding through working toward attaining Enhanced Housing Benefit. We have been supported with this by Medway Council’s Housing and Strategy partnership. We do however appreciate that we will need to expand our staff team to continue to successfully support our residents, and are factoring this into next year’s plans.
There will be a significant amount of work to do to prepare the building and also support our residents through the move, however we have a team dedicated to this. We hope to have moved before the end of the year.
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ONE BIG FAMILY - HELPING THE HOMELESS
TRUSTEES' ANNUAL REPORT (continued)
YEAR ENDED 30 SEPTEMBER 2024
ACHIEVEMENTS AND PERFORMANCE (continued)
Winter Refuge
The Homeless Emergency Winter Refuge first began in Medway during the Winter of 2016 and was run from All Saints Community Centre in Chatham. This facility opened on any night the temperature is forecast to feel like zero degrees or below.
In 2017 One Big Family took over the project and moved it to the Emmaus Christian Centre – where we still operate today. The project was run solely by volunteers until 2021 when Medway council offered two overnight security personnel. This has been a huge advantage due to the number of people with complex needs who stay and also the difficulties we experienced in recruiting sufficient “overnight” volunteers to maintain a safe service.
In 2023 Funding was received from mid-December to the end of March 2024 from the “Cost of living fund” through the National Lottery Community Fund to run the Winter Shelter. This covered rent, 100 new sleeping bags, beverages, food, taxis, laundry and other associated expenses.
Medway Council provided two security personnel for the shelter via Serveco. We increased the numbers of CCTV cameras within the space to further mitigate risks.
Volunteers were trained at three training sessions in November and early December. We had a larger team than ever before, which was invaluable throughout March.
We opened for a relatively low number of nights for Severe Weather Emergency Protocol (SWEP) in comparison to previous years, as the winter was warmer than average. However, due to the high number of clients rough sleeping, we were approached in February by Medway Council to ask if we would be willing to open every night throughout March, which we agreed to do. Without support from Emmaus church and our volunteers this would not have been possible.
Total of nights open - 58 (SWEP 26 nights plus March and April bank holiday 32) Total of number of people registered - 108 Number of beds provided - 737 There was a 30% increase in the number of clients seen. There was a 32% increase in the average number of beds provided per night.
We saw a significant increase in the number of complex clients with multiple issues - over 85% presented with drug and alcohol problems which is a 20% increase on the previous year.
Approximately 34% percent were “roundabout” clients who had either presented at the shelter in previous years, or have had multiple accommodations over recent years.
Such was the success of opening every night throughout March and, as the number of rough sleepers locally has increased, this Winter we are planning on opening nightly from 1st January to 31[st] March.
This decision has been supported by Medway Council and all other relevant local agencies. We are currently in consultation with other agencies to try to organise their attendance at the shelter, so we can offer a safe place to sleep and support on site with issues such as substance misuse, physical health, housing etc. This will be a very large project and will require substantial number of volunteers. With that in mind we have already begun advertising for people and have received a lot of interest.
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ONE BIG FAMILY - HELPING THE HOMELESS
TRUSTEES' ANNUAL REPORT (continued)
YEAR ENDED 30 SEPTEMBER 2024
ACHIEVEMENTS AND PERFORMANCE (continued)
One Big Family has always taken pride in our level of professional communications with agencies such as the DWP, Councils, Housing Associations etc. Building these relationships has been key to ensuring the charity achieves its objectives. We are constantly striving to build meaningful partnerships with key partners to ensure positive outcomes for our clients. In Medway we attend weekly meetings with the local Rough Sleeper team and other associated agencies to discuss complex clients, plus we sit on the Medway MEAM strategy group. In Kirklees we work closely with the Council rough sleeper team in order to strive for good outcomes.
We have been successful in attaining funding from, amongst others, the “Cost of Living fund” run by the National lottery, Lloyd’s Foundation (which is a grant delivered over three years) and Kent Community Fund. Our team of “fundraising volunteers” continue to hold regular events including quiz nights, craft fayres and a gala dinner. Our annual 50km Walk has been a huge success, the figure raised of £24,000 was match-funded by an anonymous donor, for which we were truly grateful. Plans for this year’s event in October are well under way, with a record number of participants predicted to take part. We recognise that fundraising is an integral part to the charity, and with our predicted expansion of services, will be researching the services of fundraising experts.
At the time of writing, One Big Family – Helping the Homeless has over 80 active volunteers who take on different roles such as street outreach, food collections and deliveries, daily support, management of Dukes House and accompanying service users to hospital appointments, to name a few activities. The time and commitment given by our volunteers is crucial. Without them, the charity would not be able to function or offer the variety of services that we do. Their time, skills and commitment are invaluable and are vital to the continued success of the charity. The volunteers also take an active role in fundraising for the charity and we are grateful to all of them for this wonderful support.
We remain committed to maintaining compliance within third sector best practise guidance for our team – for example, DBS checks for front-line volunteers, training, and regular updating of risk assessments and policies and procedures.
FINANCIAL REVIEW
Principle funding sources
The principal funding sources for the charity are from donations and fundraising received from members of the public and corporate organisations plus grants from corporate organisations. We have also received funding from Medway Council.
Financial review of the year
The operating surplus for the year was £14,322 (2023 – deficit of £1,850). Funds held as at 30 September 2024 were £158,489 (2023 - £144,167) which are used to finance additional activities, trading in the ensuing year and as a backup reserve. If the Charity continues at its present level of activity it has funds available to continue for approximately one year.
Reserves policy
The Unrestricted General Funds of the Charity are all available to promote the objects. The total Unrestricted General Funds at the year end were £153,269 (2023 - £115,154). The total Restricted General Funds at the year end were £5,220 (2023 - £29,013).
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ONE BIG FAMILY - HELPING THE HOMELESS
TRUSTEES' ANNUAL REPORT (continued)
YEAR ENDED 30 SEPTEMBER 2024
PLANS FOR THE FUTURE
We are committed to providing our social support such as Soup kitchens, food parcels, outreach etc but
an independent person to attain funding for us, as this is a large, time consuming, skilled task.
st January to 31[st] of March 2025. Preparations for this are underway.
To effectively respond to increasing demand for our services the trustees will be reviewing staffing. This may mean we need to employ other people to ensure all our services are sustainable and secure.
A full review of policies and procedures will be carried out along with a business and funding strategy.
INDEPENDENT EXAMINER
Sally Shacklock BA FCA has been re-appointed as independent examiner for the ensuing year.
The trustees' annual report was approved on 17 April 2025 and signed on behalf of the board of trustees by:
J Pugh Trustee
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ONE BIG FAMILY- HELPINC THE HOMELESS INDEPENDENT EXAMINER'S REPORT TO THE 'fRUSTEES Charity number.. 1195947 YEAR ENDED 30 SEPTEMBF.R 2024 I reporl lo the trustec5 on Iny exainination of the finaiicial Statements of One Big Fan]ily - Helping the Homeless ¢the charity,) for ihc period ended 30 September 2024. RESPECTIVE RESPONSIBILITIES OF TRUSTEES AND EXAMINER As the trustees of tlie charity you are rcsponsibl¢ for the preparation of the financial slat¢tnents in accordance with the requirements ofthe Charities Act 2011 {'Ihe Act,). I report in respect of my cxamination of the charity's fiT)ancial statcinents carried out under seclion 145 of the 2011 Act dnd in carrying out my ¢xamination I have followed all the applicable Directions giveii by Ilie Charity Cominission under sectioii 145(5)(b) of the Act. INDEPEf4DENT EXALIqINKR'S STATEMENr I h&ve compl¢ted my exaihination. I confirm tliat no matters havo conie to my attenlioEI in connection willi the examination giving me cause io believc- accounting records were tiot kept ttt respect of ihe cliarity a5 r¢qiiii'ed by section 386 of the 2006 Aet- or thc financial staicnicnts do not accord willi tliose records- or the financial stateincn15 do not comply with the applicable reqtsircments concerning tiie forin and cotjteiit of accoiinls Set out in the Charities IAccounls and Reports) R¢gulations 2008 other than any requii'ement thal the accounts give a 'iTue and fair, view which is not a mattcr considered as parl of an independent eyaminalion. I have DO concerns and havc come across no oth¢r mallers in connection with Ilic examination to wliich atteiitlon 51iould be drawn in tliis rcport in order to enable d propcr understanding of the accounts to be r¢a¢lied. Sally Shacldocli HA FCA IndepcJ)dent Examiner Equilable House 55 P¢llon Lane Halifax West Yoikshire HXI 5SP 17 April 2025
ONE BIG FAMILY - HELPING THE HOMELESS
RECEIPTS AND PAYMENTS ACCOUNT
YEAR ENDED 30 SEPTEMBER 2024
| Year ended | Year ended | |
|---|---|---|
| 30 Sept 2024 | 30 Sept 2023 |
|
| £ | £ | |
| RECEIPTS | ||
| Donations- Corporate | 114,334 | 23,260 |
| Donations- Individuals | 56,926 | 33,505 |
| Donations- Council | 8,000 | 47,150 |
| Fundraising events | 15,405 | 7,817 |
| Gift aid | 4,927 | 4,548 |
| ---------------------------------- | ---------------------------------- | |
| TOTAL RECEIPTS | 199,592 | 116,280 |
| ---------------------------------- | ---------------------------------- | |
| PAYMENTS | ||
| Fundraising | 1,822 | 2,482 |
| Charitable activities | ||
| Outreach costs | 62,134 | 36,110 |
| Rent | 8,805 | 4,441 |
| Wages and salaries | 71,209 | 36,925 |
| Pension costs | 1,886 | 709 |
| Motor vehicle expenses | 2,994 | 3,132 |
| Motor vehicle leasing | 3,776 | 5,583 |
| Telephone | 1,497 | 2,119 |
| Leaflets and stationery | 1,690 | 1,171 |
| Sundries | 9,079 | 5,544 |
| Support costs | ||
| Website | 802 | 734 |
| Software | 2,793 | 2,641 |
| Volunteer expenses and costs | 4,413 | 3,741 |
| Training costs | 2,419 | 3,438 |
| Governance costs | ||
| Insurance | 3,878 | 4,404 |
| Accountancy | 1,640 | 1,525 |
| Legal and professional fees | 2,863 | – |
| Travelling expenses | 1,077 | 2,063 |
| DBS checks etc. | 158 | 364 |
| Licences and subscriptions | 219 | 216 |
| Bank charges | 116 | 68 |
| ---------------------------------- | ---------------------------------- | |
| 185,270 | 117,410 | |
| ASSET PURCHASES | ||
| Equipment | – | 720 |
| ---------------------------------- | ---------------------------------- | |
| TOTAL PAYMENTS | 185,270 | 118,130 |
| =============================== | =============================== | |
| NET RECEIPTS/(PAYMENTS) | 14,322 | (1,850) |
| CASH FUNDS BROUGHT FORWARD | 144,167 | 146,017 |
| ---------------------------------- | ---------------------------------- | |
| CASH FUNDS CARRIED FORWARD | 158,489 |
144,167 |
| =============================== | =============================== |
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ONE BIG FAMILY - HELPING THE HOMELESS
STATEMENT OF FINANCIAL POSITION
YEAR ENDED 30 SEPTEMBER 2024
| 2024 | 2023 | ||
|---|---|---|---|
| Note | £ | £ | |
| CURRENT ASSETS | |||
| Cash at bank and in hand | 3 | 158,489 | 144,167 |
| ---------------------------------- | ---------------------------------- | ||
| NET ASSETS | 158,489 | 144,167 | |
| ---------------------------------- | ---------------------------------- | ||
| Total assets less current liabilities | 158,489 | 144,167 | |
| =============================== | =============================== | ||
| FUNDS OF THE CHARITY | |||
| Unrestricted funds | 4 | 153,269 | 115,154 |
| Restricted funds | 5 | 5,220 | 29,013 |
| ---------------------------------- | ---------------------------------- | ||
| Total charity funds | 158,489 =============================== |
144,167 =============================== |
These financial statements were approved by the board of trustees and authorised for issue on 17 April 2025 and are signed on behalf of the board by:
J Pugh Trustee
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ONE BIG FAMILY - HELPING THE HOMELESS
NOTES TO THE FINANCIAL STATEMENTS
YEAR ENDED 30 SEPTEMBER 2024
1. BASIS OF ACCOUNTING
The financial statements of One Big Family – Helping the Homeless have been prepared using the Receipts and Payments basis.
2. TRUSTEES' REMUNERATION
Travel expenses totalling £1,077 (2023: £2,064) have been reimbursed to seven trustees during the period ended 30 September 2024. No other remuneration or expenses have been paid to trustees during the year.
3. CASH AT BANK AND IN HAND
| CASH AT BANK AND IN HAND | ||
|---|---|---|
| 2024 | 2023 | |
| £ | £ | |
| Cash at bank | 158,482 | 144,160 |
| Cash in hand | 7 | 7 |
| -------------------------------- | -------------------------------- | |
| 158,489 | 144,167 | |
| ================================ | ================================ |
4. UNRESTRICTED FUNDS
| Balance at | Incoming | Outgoing | Balance at | ||
|---|---|---|---|---|---|
| 1 Oct 2023 | resources | resources | Transfers | 30 Sept 2024 |
|
| £ | £ | £ | £ | £ | |
| General Funds | 115,154 | 115,102 | (76,806) | (181) | 153,269 |
| ------------------------------------ | ------------------------------------ | ------------------------------------ | ------------------------------- | ------------------------------------ | |
| 115,154 | 115,102 | (76,806) | (181) | 153,269 |
|
| ==================================== | ==================================== | ==================================== | ==================================== | ==================================== | |
| Balance at | Incoming | Outgoing | Balance at | ||
| 1 Oct 2022 | resources | resources | Transfers | 30 Sept 2023 |
|
| £ | £ | £ | £ | £ | |
| General Funds | 146,017 | 50,911 | (81,729) | (45) | 115,154 |
| ------------------------------------ | ------------------------------------ | ------------------------------------ | ------------------------------- | ------------------------------------ | |
| 146,017 | 50,911 | (81,729) | (45) | 115,154 |
|
| ==================================== | ==================================== | ==================================== | ==================================== | ==================================== |
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ONE BIG FAMILY - HELPING THE HOMELESS
NOTES TO THE FINANCIAL STATEMENTS
YEAR ENDED 30 SEPTEMBER 2024
5 . RESTRICTED FUNDS
| Balance at | Incoming | Outgoing | Balance at | ||
|---|---|---|---|---|---|
| 1 Oct 2023 | resources | resources | Transfers | 30 Sept 2024 | |
| £ | £ | £ | £ | £ | |
| Medway Council HSF | 21,426 | – | (21,440) | 14 | – |
| Medway Council | |||||
| Direct Food Support | – | 8,000 | (4,234) | – | 3,766 |
| Kent Community | 3,311 | – | (3,385) | 74 | – |
| Rotary Huddersfield | 2,000 | – | (610) | – | 1,390 |
| Challenge Fencing | 1,808 | – | (1,876) | 68 | – |
| Leeds Masons | 468 | – | (502) | 34 | – |
| John Lewis | – | 1,500 | (1,436) | – | 64 |
| Lottery Community | – | 74,990 | (74,981) | (9) | – |
| ------------------------------------ | ------------------------------------ | ------------------------------------ | ------------------------------- | ------------------------------------ | |
| 29,013 | 84,490 | (108,464) | 181 | 5,220 | |
| ==================================== | ==================================== | ==================================== | =============================== | ==================================== | |
| Balance at | Incoming | Outgoing | Balance at | ||
| 1 Oct 2022 | resources | resources | Transfers | 30 Sept 2023 | |
| £ | £ | £ | £ | £ | |
| Medway Council HSF | – | 34,600 | (13,174) | – | 21,426 |
| Medway Council TIP | |||||
| and RP Project fund | – | 11,250 | (11,250) | – | – |
| Medway Councillor | |||||
| Donations | – | 1,300 | (1,331) | 31 | – |
| Kent Community | – | 4,000 | (689) | – | 3,311 |
| B&Q Neighbourly | – | 5,000 | (5,002) | 2 | – |
| Lidl Hygiene fund | – | 250 | (262) | 12 | – |
| Leeds Masons | – | 1,969 | (1,501) | – | 468 |
| Rotary Huddersfield | – | 2,000 | – | – | 2,000 |
| Challenge Fencing | – | 5,000 | (3,192) | – | 1,808 |
| ------------------------------------ | ------------------------------------ | ------------------------------------ | ------------------------------- | ------------------------------------ | |
| – | 65,369 | (36,401) | 45 | 29,013 | |
| ==================================== | ==================================== | ==================================== | =============================== | ==================================== |
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