2025-03-31-accounts - Confident Conversations

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Trustees’ Annual Report for the period

From April 2024 Period start date To March 2025 Period end date

Charity name: Confident Conversations

Charity registration number: 1195742

Objectives and Activities

	SORP reference
Summary of the purposes of the charity as set out in its governing document	Para 1.17	To relieve the suffering of children in hospital due to their ill health by providing free-to-access support and advice for parents and carers, to be able to seek guidance on practical help of navigating hospital stays, giving them the information and skills they need to advocate for their child's medical care.
Summary of the main activities in relation to those purposes for the public benefit, in particular, the activities, projects or services identified in the accounts.	Para 1.17 and 1.19	Maintain and develop up-to-date, free-to- access website with comprehensive information for (i) parents and carers with a child in hospital, (ii) family and friends of parents/carers with a child in hospital, (iii) medical professionals who work with children.
Statement confirming whether the trustees have had regard to the guidance issued by the Charity Commission on public benefit	Para 1.18	Trustees are aware of the Charity Commission’s guidance on public benefit. The charitable purpose of Confident Conversations is at the heart of our work and all our activities are for the public benefit.

Additional information (optional) You may choose to include further statements where relevant about:

	SORP reference
Policy on grant making	Para 1.38	N/A
Policy on social investment including program related investment	Para 1.38	N/A
Contribution made by volunteers	Para 1.38	Volunteers are vital to the work of Confident Conversations, particularly our Parent/Carer Advisory Board (P/CAB). The P/CAB is made up of parents and carers who have experienced being in

hospital with their child, and use that lived experience to inform Confident Conversation’s support. N/A Other

Achievements and Performance

	SORP reference
Summary of the main achievements of the charity, identifying the difference the charity’s work has made to the circumstances of its beneficiaries and any wider benefits to society as a whole.	Para 1.20	Maintained and developed up-to-date, free-to-access website with comprehensive information for (i) parents and carers with a child in hospital, (ii) family and friends of parents/carers with a child in hospital, (iii) medical professionals who work with children. Supported over 160 beneficiaries in the period.

Additional information (optional) You may choose to include further statements where relevant about:

Achievements against objectives set	Para 1.41	Four overarching objectives (drawn directly from our trustee-agreed strategy, flowed into 12 workstreams. 8 (67%) were fully achieved; 1 (8%) was partially achieved; 3 (25%) were not achieved. Trustees agreed to postpone 1 (8%) objective to 2025-26.
Performance of fundraising activities against objectives set	Para 1.41	Of the five workstreams under the one overarching finance objective, one was fully met and three were partially met, 1 was not met.
Investment performance against objectives	Para 1.41	N/A
Other		N/A

Financial Review

Financial Review
Review of the charity’s financial position at the end of the period	Para 1.21	The charity is in a relatively strong financial position, with holdings that exceed the stated reserves.
Statement explaining the policy for holding reserves stating why they are held	Para 1.22	Trustees agreed to hold six months of running costs as a standing reserve. These are held to ensure the continued operation of the charity, allow for unexpected expenses and give trustees time to consider any unexpected changes to the charities operations.
Amount of reserves held	Para 1.22	£400.00 *Enough for six months operating costs.*
Reasons for holding zero reserves	Para 1.22	N/A
Details of fund materially in deficit	Para 1.24	N/A
Explanation of any uncertainties about the charity continuing as a going concern	Para 1.23	None at present

Additional information (optional)

You may choose to include further statements where relevant about:


The charity’s principal sources of funds (including any fundraising)	Para 1.47	Individual public fundraising
Investment policy and objectives including any social investment policy adopted	Para 1.46	N/A
A description of the principal risks facing the charity	Para 1.46	Confident Conversations maintains a risk register which is reviewed twice yearly by trustees. The primary risks faced by the charity are: 1. Reputational: A parent/carer uses Confident Conversations and does not get the results they want - and blames the charity. Mitigation: public liability insurance, content disclaimer, content developed and reviewed by Parent/Carer Advisory Board. 2. Financial: Lack of sufficient funding for planned activity - and/or unstable funding. Mitigation: diversifying funding strategy,

ability to flex ambition in line with available funding, reserves policy. N/A Other

Structure, Governance and Management

Description of charity’s trusts:
Type of governing document (trust deed, royal charter)	Para 1.25	Constitution
How is the charity constituted? (e.g unincorporated association, CIO)	Para 1.25	Registered CIO
Trustee selection methods including details of any constitutional provisions e.g. election to post or name of any person or body entitled to appoint one or more trustees	Para 1.25	Trustees must be at least 16 years old. They must be properly appointed following the procedures and any restrictions in the Confident Conversations constitution (see below). An individual must not act as a trustee if they are disqualified unless authorised to do so by a waiver from the Commission. “Apart from the first charity trustees, every trustee must be appointed for a term of three years by a resolution passed at a properly convened meeting of the charity trustees. In selecting individuals for appointment as charity trustees, the charity trustees must have regard to the skills, knowledge and experience needed for the effective administration of the CIO.” (Confident Conversations Constitution) No other person or body is entitled to appoint trustees.

Additional information (optional) You may choose to include further statements	Additional information (optional) You may choose to include further statements	where relevant about:
Policies and procedures adopted for the induction and training of trustees	Para 1.51	As per para. 11 of the Confident Conversations Constitution: “The charity trustees will make available to each new charity trustee, on or before his or her first appointment: (a) a copy of the current version of this constitution; and (b) a copy of the CIO’s latest Trustees’ Annual Report and statement of accounts.” New trustees are also furnished with a copy of the Confident Conversations Trustees’ Handbook, which sets out further information about Confident Conversations, expected behaviour of trustees and key policies (e.g. finance, safeguarding, BHD).
The charity’s organisational	Para1.51	N/A

structure and any wider network with which the charity works
Relationship with any related parties	Para 1.51	N/A
Other		N/A

Reference and Administrative details

Charity name	Confident Conversations
Other name the charity uses
Registered charity number	1195742
Charity’s principal address	Gemma House, 39 Lilestone Street, London, NW8 8SS

Names of the charity trustees who manage the charity

Trustee name	Office (if any)	Dates acted if not for whole year	Name of person (or body) entitled to appoint trustee (if any)
Lydia Strachan	Director Chair of the Board of Trustees		Board of Trustees
Sarah Major	Treasurer		Board of Trustees
Satnam Dhaliwal	Safeguarding Lead		Board of Trustees
Alice Riley	BHD Lead		Board of Trustees
Jonathan Hale		November 2024-date	Board Trustees

– Corporate trustees names of the directors at the date the report was approved

Director name N/A

Name of trustees holding title to property belonging to the charity

Trustee name	Dates acted if not for whole year
N/A

Funds held as custodian trustees on behalf of others

Description of the assets N/A held in this capacity

Name and objects of the charity on whose behalf the assets are held and how this falls within the custodian charity’s objects

Details of arrangements for safe custody and segregation of such assets from the charity’s own assets

Additional information (optional)

Names and addresses of advisers (Optional information)

Type of Name Address adviser

Name of chief executive or names of senior staff members (Optional information)

Lydia Strachan, Director

Exemptions from disclosure

Reason for non-disclosure of key personnel details

Other optional information

Declarations

The trustees declare that they have approved the trustees’ report above.

Signed on behalf of the charity’s trustees

Signature(s) Full name(s) Position (eg Secretary, Chair, etc) Date	Lydia M. Strachan	Sarah Major
	Lydia Madeleine Strachan	Sarah Major
	Director	Treasurer
	20.11.2025
	20.11.2025

Confident Conversations	Confident Conversations	Confident Conversations	1195742
Receipts andpayments accounts
For the period from	April 2024	To	March 2025

Receipts and payments accounts CC16a For the period April 2024 March 2025 To from

Section A Receipts and payments

A1 Receipts	Unrestricted funds to the nearest £ 128 - - - - - - - 128 - - - 128 - - - - - - - - - - - - - - 128 - 1,317 1,445	Restricted funds to the nearest £ - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -	Endowment funds to the nearest £ - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -	Total funds to the nearest £ 128 - - - - - - - 128 - - - 128 - - - - - - - - - - - - - - 128	Last year to the nearest £
Donations	128				1,317
	-				-
	-				-
	-				-
	-				-
	-				-
	-				-
	-				-
*Sub total*(Gross income for AR)	128				1,317

A2 Asset and investment sales, (see table).
	-
	-				-
*Sub total*	-				-
*Total receipts* A3 Payments
					1,317

	-				-
	-				-
	-				-
	-				-
	-				-
	-				-
	-				-
	-				-
	-				-
**Sub total **	-				-

A4 Asset and investment purchases, (see table)
	-
	-
**Sub total **	-				-
*Total payments* *Net of receipts/(payments)* A5 Transfers between funds A6 Cash funds last year end *Cash funds this year end*
					-

	128	-	-	128	1,317
	-	-	-	-	-
	1,317	-	-	1,317	-
	1,445	-	-	1,445	1,317

CCXX R1 accounts (SS)

Section B Statement of assets and liabilities at the end of the period

Details Details Details Details *Total cash funds* (agree balances with receipts and payments account(s)) Details Bank transfer Sarah Major Signature Lydia M. Strachan	Unrestricted funds Restricted funds to nearest £ to nearest £ 1,445 - - - - - 1,445 - OK OK Unrestricted funds Restricted funds to nearest £ to nearest £ - - - - - - - - - - - - Fund to which asset belongs Cost (optional) - - - - - Fund to which asset belongs Cost (optional) - - - - - - - - - Fund to which liability relates Amount due (optional) - - - - - Print Name Lydia Strachan Sarah Majoir	Endowment funds to nearest £
		-
		-
		-
		-
		OK
		Endowment funds to nearest £
		-
		-
		-
		-
		-
		-
		Current value (optional)
		-
		-
		-
		-
		-
		Current value (optional)
		-
		-
		-
		-
		-
		-
		-
		-
		-
		When due (optional)






		Date of approval
Lydia M. Strachan	Lydia Strachan	24.09.2025
Sarah Major	Sarah Majoir	20.11.2025

CCXX R2 accounts (SS)