
## **Trustees’ Annual Report for the period** 

**From** 01.04.2022 **Period start date   To** 31.03.2023 **Period end date** 

**Charity name:** Confident Conversations 

**Charity registration number:** 1195742 

## **Objectives and Activities** 

||SORP reference||
|---|---|---|
|Summary of the purposes of<br>the charity as set out in its<br>governing document|Para 1.17|**To relieve the suffering of children in**<br>**hospital due to their ill health by**<br>**providing free-to-access support and**<br>**advice for parents and carers, to be able**<br>**to seek guidance on practical help of**<br>**navigating hospital stays, giving them the**<br>**information and skills they need to**<br>**advocate for their child's medical care.**|
|Summary of the main<br>activities in relation to those<br>purposes for the public<br>benefit, in particular, the<br>activities, projects or services<br>identified in the accounts.|Para 1.17 and<br>1.19|**Maintain and develop up-to-date, free-to-**<br>**access website with comprehensive**<br>**information for (i) parents and carers with**<br>**a child in hospital, (ii) family and friends**<br>**of parents/carers with a child in hospital,**<br>**(iii) medical professionals who work with**<br>**children.**|
|Statement confirming<br>whether the trustees have<br>had regard to the guidance<br>issued by the Charity<br>Commission on public<br>benefit|Para 1.18|**Trustees are aware of the Charity**<br>**Commission’s guidance on public**<br>**benefit. The charitable purpose of**<br>**Confident Conversations is at the heart of**<br>**our work and all our activities are for the**<br>**public benefit.**|



## **Additional information (optional)** You may choose to include further statements where relevant about: 

||<br>SORP reference||
|---|---|---|
|Policy on grant making|Para 1.38|**N/A**|
|Policy on social investment<br>including program related<br>investment|Para 1.38|**N/A**|
|Contribution made by<br>volunteers|Para 1.38|**Volunteers are vital to the work of**<br>**Confident Conversations, particularly our**<br>**Parent/Carer Advisory Board (P/CAB).**<br>**The P/CAB is made up of parents and**<br>**carers who have experienced being in**|





**hospital with their child, and use that lived experience to inform Confident Conversation’s support. N/A** Other 

## **Achievements and Performance** 

||SORP reference||
|---|---|---|
|Summary of the main<br>achievements of the charity,<br>identifying the difference the<br>charity’s work has made to<br>the circumstances of its<br>beneficiaries and any wider<br>benefits to society as a<br>whole.|Para 1.20|**Maintained and developed up-to-date,**<br>**free-to-access website with**<br>**comprehensive information for (i) parents**<br>**and carers with a child in hospital, (ii)**<br>**family and friends of parents/carers with**<br>**a child in hospital, (iii) medical**<br>**professionals who work with children.**<br>**Supported over 230 beneficiaries in the**<br>**period.**|



|**Additional information (optional)**<br>You may choose to include further statements where relevant about:|**Additional information (optional)**<br>You may choose to include further statements where relevant about:|**Additional information (optional)**<br>You may choose to include further statements where relevant about:|
|---|---|---|
|Achievements against<br>objectives set|Para 1.41|**Six overarching objectives (drawn**<br>**directly from our trustee-agreed strategy,**<br>**flowed into 19 workstreams. 12 (63%)**<br>**were fully achieved; one (5%) was**<br>**partially achieved; one (5%) was**<br>**postponed to 2023/24; and three (16%)**<br>**were not achieved. Of those, one was**<br>**impossible to achieve because of activity**<br>**out with the control of Confident**<br>**Conversations.**|
|Performance of fundraising<br>activities against objectives<br>set|Para 1.41|**Of the four workstreams under the one**<br>**overarching finance objective, one was**<br>**fully met and three were partially met.**|
|Investment performance<br>against objectives|Para 1.41|**N/A**|
|Other||**N/A**|





## **Financial Review** 

|**Financial Review**|||
|---|---|---|
|Review of the charity’s<br>financial position at the end<br>of the period|Para 1.21|**Confident Conversations raised enough**<br>**funds during this period to fund initial**<br>**and ongoing costs.**|
|Statement explaining the<br>policy for holding reserves<br>stating why they are held|Para 1.22|**Trustees agreed to hold six months of**<br>**running costs as a standing reserve.**<br>**These are held to ensure the continued**<br>**operation of the charity, allow for**<br>**unexpected expenses and give trustees**<br>**time to consider any unexpected changes**<br>**to the charities operations.**|
|Amount of reserves held|Para 1.22|**£400.00**<br>**_Enough for six months operating costs._**|
|Reasons for holding zero<br>reserves|Para 1.22|**N/A**|
|Details of fund materially in<br>deficit|Para 1.24|**N/A**|
|Explanation of any<br>uncertainties about the<br>charity continuing as a going<br>concern|Para 1.23|**None**|



## **Additional information (optional)** 

## You may choose to include further statements where relevant about: 

|<br>The charity’s principal<br>sources of funds (including<br>any fundraising)|<br>Para 1.47|<br>**Individual public fundraising**|
|---|---|---|
|Investment policy and<br>objectives including any<br>social investment policy<br>adopted|Para 1.46|**N/A**|
|A description of the principal<br>risks facing the charity|Para 1.46|**Confident Conversations maintains a risk**<br>**register which is reviewed twice yearly by**<br>**trustees. The primary risks faced by the**<br>**charity are:**<br>**1. Reputational: A parent/carer uses**<br>**Confident Conversations and does not**<br>**get the results they want - and blames the**<br>**charity.**<br>**Mitigation: public liability insurance,**<br>**content disclaimer, content developed**<br>**and reviewed by Parent/Carer Advisory**<br>**Board.**<br>**2. Financial: Lack of sufficient funding for**<br>**planned activity - and/or unstable**<br>**funding.**<br>**Mitigation: diversifying funding strategy,**<br>**ability to flex ambition in line with**<br>**available funding, reserves policy.**|
|||**N/A**|





other

## **Structure, Governance and Management** 

|Description of charity’s<br>trusts:|||
|---|---|---|
|Type of governing document<br>(trust deed, royal charter)|Para 1.25|**Constitution**|
|How is the charity<br>constituted?<br>(e.g unincorporated<br>association, CIO)|Para 1.25|**Registered CIO**|
|Trustee selection methods<br>including details of any<br>constitutional provisions e.g.<br>election to post or name of<br>any person or body entitled<br>to appoint one or more<br>trustees|Para 1.25|**Trustees must be at least 16 years old.**<br>**They must be properly appointed**<br>**following the procedures and any**<br>**restrictions in the Confident**<br>**Conversations constitution (see below).**<br>**An individual must not act as a trustee if**<br>**they are disqualified unless authorised to**<br>**do so by a waiver from the Commission.**<br>**“Apart from the first charity trustees,**<br>**every trustee must be appointed for a**<br>**term of three years by a resolution**<br>**passed at a properly convened meeting**<br>**of the charity trustees. In selecting**<br>**individuals for appointment as charity**<br>**trustees, the charity trustees must have**<br>**regard to the skills, knowledge and**<br>**experience needed for the effective**<br>**administration of the CIO.” (Confident**<br>**Conversations Constitution)**<br>**No other person or body is entitled to**<br>**appoint trustees.**|



|**Additional information (optional)**<br>You may choose to include further statements where relevant about:|**Additional information (optional)**<br>You may choose to include further statements where relevant about:|**Additional information (optional)**<br>You may choose to include further statements where relevant about:|
|---|---|---|
|Policies and procedures<br>adopted for the induction and<br>training of trustees|Para 1.51|**As per para. 11 of the Confident**<br>**Conversations Constitution:**<br>**“The charity trustees will make available**<br>**to each new charity trustee, on or before**<br>**his or her first appointment:**<br>**(a) a copy of the current version of this**<br>**constitution; and**<br>**(b) a copy of the CIO’s latest Trustees’**<br>**Annual Report and statement of**<br>**accounts.”**<br>**New trustees are also furnished with a**<br>**copy of the Confident Conversations**<br>**Trustees’ Handbook, which sets out**<br>**further information about Confident**<br>**Conversations, expected behaviour of**<br>**trustees and key policies (e.g. finance,**<br>**safeguarding, BHD).**|





|The charity’s organisational<br>structure and any wider<br>network with which the<br>charity works|Para 1.51|**N/A**|
|---|---|---|
|Relationship with any related<br>parties|Para 1.51|**N/A**|
|Other||**N/A**|



## **Reference and Administrative details** 

|Charity name|**Confident Conversations**|
|---|---|
|Other name the charity uses|**N/A**|
|Registered charity number|**1195742**|
|Charity’s principal address|**Gemma House, 39 Lilestone Street, London, NW8 8SS**|
|||





## **Names of the charity trustees who manage the charity** 

|1<br>2<br>3<br>4<br>5<br>6<br>7<br>8<br>9<br>10<br>11<br>12<br>13<br>14<br>15<br>16<br>17<br>18<br>19<br>20|**Trustee name**|**Office (if any)**|**Dates acted if not for whole**<br>**year**|**Name of person (or body) entitled**<br>**to appoint trustee (ifany)**|
|---|---|---|---|---|
||Lydia Strachan|Director<br>Chair of the Board of<br>Trustees||Board of Trustees|
||Sarah Major|Treasurer||Board of Trustees|
||Satnam Dhaliwal|SafeguardingLead||Board of Trustees|
||Alice Riley|BHD Lead||Board of Trustees|
||Carol Sullivan-<br>Wallace|||Board of Trustees|
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– Corporate trustees names of the directors at the date the report was approved 

|<br>**Director name**|||
|---|---|---|
|**N/A**|||
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|Name of trustees holding title to property belonging to the charity|||
|**Trustee name**|**Dates acted if not for whole year**||
|**N/A**|||
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## **Funds held as custodian trustees on behalf of others** 

Description of the assets **N/A** held in this capacity 

Name and objects of the **N/A** charity on whose behalf the assets are held and how this falls within the custodian charity’s objects 

Details of arrangements for **N/A** safe custody and segregation of such assets from the charity’s own assets 

## **Additional information (optional)** 

## **Names and addresses of advisers (Optional information)** 

|**Names and**|**addresses of advisers (Optional information)**|**addresses of advisers (Optional information)**|
|---|---|---|
|**Type of**<br>**adviser**|**Name**<br>**Address**||
|**N/A**|||
||||
||||
||||



**Name of chief executive or names of senior staff members (Optional information)** 

## **Lydia Strachan, Director** 

## **Exemptions from disclosure** 

Reason for non-disclosure of key personnel details 

## **N/A** 

## **Other optional information** 

## **N/A** 



## **Declarations** 

**The trustees declare that they have approved the trustees’ report above.** 

**Signed on behalf of the charity’s trustees** 

**Signature(s)** _Lydia M. Strachan_ **Full name(s)** Lydia Strachan 

**Position (eg Secretary,** Director **Chair, etc)** Chair of the Board of Trustees 

**Date** 



**Confident Conversations** 


**1195742** 

## **Receipts and payments accounts** 

01.04.2022 31.03.2023 

**For the period from** 

**To** 

**CC16a** 

## **Section A Receipts and payments** 

|**Section A Receipts and payments**|||||
|---|---|---|---|---|
|**A1 Receipts**<br>Donations<br>**1,942**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**1,942**<br>**N/A**<br>**-**<br>**-**<br>**_Sub total_                               -**<br>**_Total receipts_                    1,942**<br>**A3 Payments**<br>Website<br>**137**<br>Office management<br>**119**<br>Telephony<br>**35**<br>Logo design<br>**100**<br>Charityinsurance<br>**133**<br>**-**<br>**-**<br>**-**<br>**_Sub total_                           524**<br>**N/A**<br>**-**<br>**-**<br>**_Sub total_                                -**<br>**_Total payments_                       524**<br>**_Net of receipts/(payments)_                    1,418**<br>**A5 Transfers between funds**<br>**-**<br>**A6 Cash funds last year end**<br>**-**<br>**_Cash funds this year end_                    1,418**<br>**Unrestricted**<br>**funds**<br>**to the nearest      £**<br>**_Sub total_**_(Gross income for AR)_<br>**A2 Asset and investment sales,**<br>**(see table).**<br>**A4 Asset and investment**<br>**purchases, (see table)**|**to the nearest £**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**Restricted**<br>**funds**|**to the nearest £**<br>**Endowment**<br>**funds**|**Total funds**<br>**to the nearest £**<br>**1,942**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**1,942**<br>**-**<br>**-**<br>**-**<br>**1,942**<br>**137**<br>**119**<br>**35**<br>**100**<br>**133**<br>**-**<br>**-**<br>**-**<br>**-**<br>**524**<br>**-**<br>**-**<br>**-**<br>**524**<br>**1,418**<br>**-**<br>**-**<br>**1,418**|**Last year**<br>**to the nearest £**|
|||**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**|**1,942**|**1,459**|
||||**-**|**-**|
||||**-**|**-**|
||||**-**|**-**|
||||**-**|**-**|
||||**-**|**-**|
||||**-**|**-**|
||||**-**|**-**|
||||**1,942**|**1,459**|
||||||
|||**-**<br>**-**<br>**-**|**-**||
||||**-**|**-**|
||||**-**|**-**|
||||||
|||**-**|**1,942**|**1,459**|
||||||
|||**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**|**137**|**-**|
||||**119**|**-**|
||||**35**|**-**|
||||**100**|**-**|
||||**133**|**-**|
||||**-**|**-**|
||||**-**|**-**|
||||**-**|**-**|
||||**-**|**-**|
||||**524**|**-**|
||||||
|||**-**<br>**-**<br>**-**|**-**||
||||**-**||
||||**-**|**-**|
||||||
|||**-**|**524**|**-**|
||||||
||**-**|**-**<br>**-**<br>**-**<br>**-**|**1,418**|**1,459**|
||**-**||**-**|**-**|
||**-**||**-**|**-**|
||**-**||**1,418**|**1,459**|





## **Section B Statement of assets and liabilities at the end of the period** 

|**Categories**<br>**B1 Cash funds**<br>**B2 Other monetary assets**<br>**B3 Investment assets**<br>**B5 Liabilities**<br>**B4 Assets retained for the**<br>**charity’s own use**<br>Signed by one or two trustees on<br>behalf of all the trustees|**Details**<br>Bank deposits<br>**Details**<br>N/A<br>**Details**<br>N/A<br>**Details**<br>**Details**<br>N/A<br>Signature<br>_Lydia Strachan_<br>_Sarah Major_<br>**_Total cash funds_**<br>(agree balances with receipts and payments<br>account(s))|**to nearest £**<br>**to nearest £**<br>**1,418**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**1,418**<br>**-**<br>OK<br>OK<br>**to nearest £**<br>**to nearest £**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**Cost (optional)**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**Cost (optional)**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>Print Name<br>Lydia Strachan<br>Sarah Major<br>**Unrestricted**<br>**funds**<br>**Restricted**<br>**funds**<br>**Unrestricted**<br>**funds**<br>**Restricted**<br>**funds**<br>**Fund to which**<br>**asset belongs**<br>**Fund to which**<br>**asset belongs**<br>**Fund to which**<br>**liability relates**<br>**Amount due**<br>**(optional)**|**to nearest £**<br>**Endowment**<br>**funds**|
|---|---|---|---|
||||**-**|
||||**-**|
||||**-**|
||||**-**|
||||OK|
||||**to nearest £**<br>**Endowment**<br>**funds**|
||||**-**|
||||**-**|
||||**-**|
||||**-**|
||||**-**|
||||**-**|
||||**Current value**<br>**(optional)**|
||||**-**|
||||**-**|
||||**-**|
||||**-**|
||||**-**|
||||**Current value**<br>**(optional)**|
||||**-**|
||||**-**|
||||**-**|
||||**-**|
||||**-**|
||||**-**|
||||**-**|
||||**-**|
||||**-**|
||||**When due**<br>**(optional)**|
|||||
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||||Date of<br>approval|
||_Lydia Strachan_|Lydia Strachan|26.1.2024|
||_Sarah Major_|Sarah Major|26.1.2024|



