Docusign EnvelopÈ ID." 47BA6A69-F6E8496(k8251-86815E45B9A1 Dame Hannahs Report of the Trustees and Consolidated Financial Statements Year Ended 31 March 2024 Dame Hannah Rogers Trust 2019 Limited Registered Charity No. 1194836 Registered Company No. 11878746 Dame Hannahs Docusign EnvelopÈ ID." 47BA6A69-F6E8496(k8251-86815E45B9A1 Dame Hannahs Contents Report of the Trusteos.. Inlroduclion................................... Directors & Trustees - Dame Hannah Rogers Trust 2019 Limited .............................................................................. Officers and Key Employees of Dame Hannah Rogers Trust 2019 Limiled............................................................ Structure, Governance and Management............................................................................................................,........ Appointment of Directors to the Board.........................................................................................................................- Organisalion..............................................................................-................................................................................... Our history....................................................................................................................................................................... Tradlng Companles......................................................................................................................................................... Risk Management.................. Public Benefit. Core values...................................................................................................................................................................... The need...... Mission......................................-......................-........................................................................................................... Servlces........................ . .10 Our Resldents. .10 Our Staff Team........................................................................................................................ .. .12 Charlty Shops and Fundralslng...................... Our current and future plans.................. .. Financlal overview....... .. .15 ..15 Financial review................................... Flnanclal revlew- Golng Concern...........................................................................................-...............................17 Reserves policy...............................................................-.........-.......................-................-......................................19 Pay policy statement....................................................................................... .20 Trustees, responsibilitles In relatlon to the flnanclal statement8............................................................................21 Docusign EnvelopÈ ID." 47BA6A69-F6E8496(k8251-86815E45B9A1 Dame Hannahs Report of the Trustees Introduction The Trustee Board is pleased to present the annual report together with the financial slalemenls of the Charitable Company and its group for the year ending 31 March 2024. The group consolidales the accounts of Dame Hannah Rogers Trust 2019 Limited Ilhe Charity), Hannahs11988) Limited, Hannahs Limited and the dormant Dame Hannah Rogers School charity. The accounts have been prepared in accordan￿ with the accounting policies sel out in note 110 the accounts and comply with the charitable company's Memorandum and Articles of Association, the Companies Act 2006, Ihe Charities Act 2011 and the Statement of Recommended Practice.. Accounting and Reporting by Charities, applicable lo charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland {FRS102) (effective 1 January 20191. As you read the following financial information, the Trustee Board hopes you will also sense the courage, determination and vitality of our truly inspirational adults with disabilities and those closest to them. Company number 11878746 Charity numbor 1194836 Reglstered Office Woodland Road Ivybridge Devon PL21 9HQ Auditor PKF Francis Clark Chartered Accountants Melville Buildings East Unil 18, 23 Royal William Yard Plymouth PL1 3GW Sollcltors Tozers Solicitors LLP Broadwalk House Soulhernhay West Exeter Devon EX1 1UA Insuran¢9 advisors Marsh Commercial Melville Building Royal William Yard Plymouth PL1 3RP Charlty Webslte www.discoverhann8hs.or Docusign EnvelopÈ ID." 47BA6A69-F6E8496(k8251-86815E45B9A1 Dame Hannahs Directors & Trustees- Dame Hannah Rogers Trust 2019 Limited The following persons were Directors & Trustees during the whole of the year ended 31 March 2024. unless otherwise stated.. Professor David Coslett Chair Paul Boys Director Slmon Morrls Director Tony Lumb Director Nlggl Godefroy Director Katie Jones Director (Appointed 17￿ April 20241 Nikki Hendorson Director (Appointed 17th April 20241 Nicola Kelly Director (Appointed 16h July 2024} Officers and Key Employees of Dame Hannah Rogers Trust 2019 Limited James Derrick Wayne Fulton Samantha Bryant Cassandra Short Klm Bindon Danlel Burkè Chr1$ Alphey Director of Finance & Company Secretary Director of Care Services Clinical Lead Registered Manager (Hannahwood Transitions & Hannahwood Mewsl Registered Manager (Arthur Care Homel Head of Fundraising & Retail Head of IT Docusign EnvelopÈ ID." 47BA6A69-F6E8496(k8251-86815E45B9A1 Dame Hannahs Structure, Governance and Management Dame Hannah Rogers Trust 2019 Limiled I'lhe Charity"} is a charitsble company limiled by guarantee, registered in England and Wales, with company nutnber 11878746. 11 was registered as a charity on 17 June 2021 with charity number 1194836. It is governed by ils Merllorandum and Articles of Association as incorporated on 13 March 2019 as amended by special resolutions dated 26 November 2020 and 20 April 2021. The Charity is also the 501e corporate Iruslee of Dame Hannah Rogers School lan unincorporated charity registered wilh number 3069481 I'lhe unincorporated Charity'}. The unincorporated Charity is govemed by a Charity Commission Scheme dated 3 May 2021. On 31 July 2021 all of the assets and liabilities of the unincorporated Charity were transferred to the Charity in order lo provide the organisalion with a modernised and incorporated legal slruclure. Followng the transfer, the unincorporated Charity remains in existence as a domanl entity, with the Charity continuing to act as Tis sole corporate trustee. Dame Hannah Rogers Trust 2019 Limited continues lo provide the highly valued charitsble care services provided previously through the unincorporated Charity. The group consolidates the accounts of Dame Hannah Rogers Trusl 2019 Limited {Ihe Charity), Hannahs11988} Limited, Hannahs Limited and the dormant Dame Hannah Rogers School charity. Appointmenl of Directors to the Board Directors are Tecruiled via open public advert as well as being nominated by existing Dlreclors. taking into consideration the broad skills base required for effective governance. The shoruisted Director5 are then interviewed by the Chair who will make their recommendation to the full Board of Directors. AJI Directors receive an induction which consists of an orientation covering a lour of the organisation. a 'Truslee Induction Pack, containing the business plan, regulatory reports, operational reports, annual accounts, code of conduct, financial information summary, sign up details for the NCVO, elc. Directors are asked to sign a contract and are enwuraged to engage in training events which will facilitate good practice and understanding when undertaking their role. Organisation The Board of Directors administers the Charity and the number of meetings per year is a minimum of four. Members of the Board have a range of specialist kn￿edge and aC￿sS to expertise in areas relevant to the Charity e.g. Financial, Land & Property, Commissioning, Healthcare, Social Care, Fundraising, Legal, Retail, Human Resources and Partnerships. The Executive team with close Board oversight leads the operations of tho Charity with delegated authority for the finance, care and other operational matters. The Charity operates its charitable care and support services from siles in Ivybridge. Our hlstory.. Dame Hannahs was founded over 250 years ago and is one of the oldest charities in the UK. Throughout the proud history of the Charity. the aim has always been simple.. lo help enrich and empower the lives of children and adults in need. Today the legacy is now helping and improving the lives of young adults frorn all over the South Wesl and further afidd. 1718 Dame Hannah was born and then brought up in Cornwall 1742 She moved to Devon when she married John Rogers, who later became Sir John Rogers MP. They never had children bul Hannah had a passion for working with and helping children 1766 Hannah died on 18 April leaving £10.000 in her Last Will and Testament 1767 Her legacy was invested in the founding of the Dame Hannah Rogers Trust 1787 The first school was established. The aim of the Dame Hannah Rogers Trust. also known as Dame Hannahs, was lo help the poor and unfortun21e children of Plymouth and this vital work continued for many years Docusign EnvelopÈ ID." 47BA6A69-F6E8496(k8251-86815E45B9A1 Dame Hannahs 1887 Lord Blachford (Hannah's descendanll presented Blachford Manor lo the Trust 1925 Dame Hannahs opened one of the UK'S first orthopedic hospilalslschools In Ivybridge 1949 The school wefcomed 27 children with Cerebral Palsy 1958 Dame Hannahs was the first to open a school for children with Cerebral Palsy. We started with 50 children and went on to enable and enrich the lives of hundred5 of disabled children and their families 1959 HM The Queen Mother officially opened the schod 1989 Gilleys bungalow was opened by HRH Princess Anne.11 was the first of five bungalows providing onsite accommodation for the children 1994The hydrotherapy pool opened enabling much needed hydrotherapy sessions for the children as part of their physiotherapy programme. 2006 The Respite Centre and Children's Home were oponed by the entertainer Bobby Davro. These buildings enabled Dame Hannahs lo offer short term breaks and respite to children with disabilities. 2008 Hannahwood, our Young Adult Provision, was opened by the actress Maggie Steed. We saw a desperate need for young adults with disabilities aged 19 upwards. Hannahwood provides education. work and training opportunities and a range of activities anis experiences while supporting the young adults lo INe independently in specially adapted, bright and modern bungalows. 2009 Dame Hannah5 purchased a 90-acre sile al Seale-Hayne near Newton Abbot. We were eager to expand our reach again and recognised the lack of opportunities for adults of all ages with di5abililies. 2010 Hannahs at Seale-Hayne was officially opened by HRH Princess Anne. The sile was a centre where people with disabilities could train. learn, work and have fun participating in art, music, outdoor pursuits and horlicullure and even njn their own radio station. The sile was open lo the public with facilities such as arts, live music. recording studio. shops, farm, bistro. health and wellbeing centre and family events. There were also over 50 tenants including a wide range of buslnesses. arbsts and other charities. Docusign EnvelopÈ ID." 47BA6A69-F6E8496(k8251-86815E45B9A1 Dame Hannahs 2013 Arthur in Park Street, Ivybridge opened as a house for young adults from Hannahwood lo enable them lo join in community living. 2015 Hannahwood Mews opened as a specialist adult residential care home offering accomrnodalion support from short breaks up to 52 weeks a year. 2019 Hannahs al Seale-Hayne closed and the sile wa5 sold with the majority of tenants remaining. 2019Dame Hannahs entered into a partnership with the Edward Gosllin Foundation EGF which provides grants lo other charities that support people of all ages living on low incomes who have a physical andlor learning disability or long-term illness. EGF purchased the Ivybridge slte in April 2019 with Dame Hannahs as leaseholders and operating with the full support of EGF. 2020 The growih of services for children with profound learning need5 in rn8instre8m schools and special schools led lo a steady decrease in children's placements at Darlle Hannahs. Dame Hannahs decided to withéraw from its children's services and concentrate ils focu5 on services for young adults. 2021 On 31 July 2021 all of the assets and liabilities of Dame Hannah Rogers School (Charity 306g48} were transferred to Dame Hannah Rogers Trust 2019 Limited (Charity number 1194836 and Company number 118787461 in order lo provide the Charity wilh a modernised, incorporated legal structure. Following the transfer the old Unincorporated Charity (Charity number 3069481 remains in existence as a dormant entity under the sole corporate trusteeship of the Charity. Dame Hannah Rogers Trust 2019 Limited continues to provide the highly valued services provided previously through the unincorporated Charity. 2022 Dame Hannahs continues lo welcome newcomers, delivering firsl-dass care and learning service5 for adults enabling them to live lrfe to the full. 2023 Our onslte bungalow refurbishment campaign was launched and the pace of the planned refurbishments continues lo increase. Phase 1 completed in July and phase 2 is in progress. Arthur, our community living bungalow, underwent ils 10 year refurbishment project. The grounds have been upgraded with new wooden fencing, new external LED lighting and new tarmac was laid on the driveways and car parks. Planning commenced for the Hannahwood Mews improvement works and sensory equipment. We have also welcomed a host of new sUPPOrt workers from home and abroad. 2024 Dame Hannahs buys back the freehold of its Ivybridge sits. Devdopment plans include the conlinualion of the Hannahwood Mews works. the completion of the phase 2 refurbishments works and the funding dependent phase 3 of our bungalow refurbishment campaign. These works, 81ongside steps taken lo continue lo increase the number of 5uppoII workers, will enable new residentiel placements lo join Dame Hannahs during 2024125. Docusign EnvelopÈ ID." 47BA6A69-F6E8496(k8251-86815E45B9A1 Dame Hannahs Trading Companies The Charity has tsvo wholly owned tradlng subsidlary companles as follows: Hannahs119881 Ltd which runs the charity shops and donates ils surpluses. We are extremely fortunate in that all shops have significant numbers of volunteers who willingly and generously give their lime. Hannahs Ltd which used lo operate self-catering holidays for people with disabilities and is currenUy dormant. Risk Management The Trustee Board has assessed the major risks to which the Charity is exposed, in particular those related to ils care operation and firiances. The Trustee Board has established, and continues lo review, systems lo miligale the Charity's exposure lo these major risks. These are developed and monitored by the Trustee Board and Executive Team. There is r8gulaT review of the risks that the Charity may face. In addition, the Charity has a comprehensive emergency plan. robust strategic planning. budgeting and management accounting, established organisational structure, written policles and procedures, clear authorisation levels and thorough vetting pr(Kedures. The recruitment and rotention of care and medical staff remains a key ongoing risk that has previously been identrfied. We know there is a shortage of such stsff and the current labour market favours those looking for employrnent. Having appropriate numbers of well-trained carers and medical staff is essential from both a regulatory and financial performance perspective. As a result, from the 1 # January 2023 we initiated a new pay strategy for these stsff lo best ensure that we pay staff competitively cornpared to the local market. We have also followed government guidelines alongside using external professional support in order to commence an inlemational staff recnjitmenl drive, with the benefits of the work pul into this now being seen. The impact of these ongoing measures has been positive, with significant recruilfllent and retention improvements being seen frorn June 2023 onwards. As al March 2024 and since April 2023 care support staff have seen in excess of 19 FTE added to the team which means that the service is as close as possible to being fully staffed as it has been for 8 number of years, with reducing reliance on external agency stsff and overtime (care staff agency has actually not been used since the beginning of January 20241. The Charity remains positive in relation to this area bul as we grow our services all are aware that il is likely for some staffing challenges lo continue. Inflationary increases remain a key risk as nearly all costs are a concern for the charity, especially in the key areas of staffing. ulililies and food. For 2023124 the funding authorities were on the whole supportive with an average inflationary fee increase irf 10Vo. For 2024125 inflation has d￿reaSed bul the minimum wage increase creates increased pressures on budgets, the funding authorities inflationary fee increase are not being sel lo fund the signrficanl increase in the minimum wage. Inflationary cost pressures look set lo reduce but continue for the foreseeable future and as a result continued support from our funding authorities, ulilily usage reduction and improving fundraising support will all be required lo best ensure the long term future sustainability of the charity. See financial review for further information and commentary. The sile required necessary improvements to and investments In its residentlal accommodation during 2023124. To support the invest to grow strategy (additional residential placemenlsl for 2023124 the investments budget was increased to £500k {focused on necessary irnprovemenls lo the residential areas). Already received designated legacy receipts have been used alongside much appreciated grant and community fundraising support1£250,928 of designated funding has been spent on the residential accommodation during 2023124, with the balance coming from reserves). Being able lo make these necessary property improvements has significantly benefited t)olh our existing and new residential placements, who are now sel lo arrive during 2024125. Such expenditure is regularly reviewed and carefully controlled lo budget by the Executive team reporting to Trustees on a regular basi5. Dame Hannahs has and continues lo monitor and respond as necessary lo the ongoing Coronavirus {COVID-19) sltuation. The health and protection of all our stsff and those we care for continues to be more important to us than ever. We WOLJld again like to lake this opportunity to express sincere appreciation lo our staff for their conlinLJing support and hard work throughout the pandemic and beyond. Their efforts and dedication has not gone unnoticed and each and every staff member should be extremely proud of how they have enabled our Adults to remain safe and well during such a dtfficull and trying time. 11 has been an extremely challenging period for everyone, and all those in care, like our Adults, have been acutely affected by the pandemic. We have managed lo return to a full service provision throughout the financial year, this further ensures that we can now continue to enable our Young Adults to live their lives in as independent and fulfilled a way as possible. Docusign EnvelopÈ ID." 47BA6A69-F6E8496(k8251-86815E45B9A1 Dame Hannahs Public Benefit The Trustee Board has completed a Public Benefit review and concluded that we satisfy the requirements of identifiable benefit lo the public or section of the public. Core values Our charitable objects are... al the relief of people in need by reason of disability, by the inclusive provision of care, advocacy. inlegralion, learning, training and other support servi￿$ with a preference given to those who are. or whose parents or guardians are, resident in Devon or Cornwall., bl to advance education and understanding relating to the care, training and development of persons with disabilities and their integration into wider society. in particular by.. lil the provision of training and learning opportunities for the families. carers and associated professiona15 of people with disabilities supported by the Charity in order lo help develop their individual capabilities. competencies, and skills.. and lil) the provision of information, support and learning opportunities lo the public including promoting research and disseminating the useful results The need Of the UK'S population, 19 /0 of working age adults live with a disability. The challenges for people living with disabilities are considerable, particularly in Childho￿ bul the focus placed on the opportunities and the development needs of children does ensure a greater level of commilmenl lo beneficial outcomes. However serious challenges remain for adults with disabilities. As children transition to adulthood. funding and care protocols dramatically change. This leaves many in the sometimes traumatic posib.on of navigating what is for all young adults 8 naturally drfficull lime. without the stability of vital care and support. Today's economic climate poses a fijrther challenge with funding being extremely drfficult. Young adults wth physical and learning disabilities need extra 5UPPOrt and local social services are often stretched. 11 is critical therefore that support is available both professionally and within peer groups as many need to reach out for help. Mission Our mission is lo empower, advocate and enrich the lives of adults with a range of disabilities. The Charity has a tradition of innovation, meaning that il is constantiy working lo be al the culling edge of providing services and support for people in need. Staying true to Ihe spirit of ils founder, the Charity always looks al how people are supported in today s society and exacuy what is needed to enable everyone to thrive and live life lo the full., whether that be care, advice, support. development and therapies, or simply a sense of belonging. We have, and always will be, Iheir champions and their families, champions. Docusign EnvelopÈ ID." 47BA6A69-F6E8496(k8251-86815E45B9A1 Dame Hannahs Services The Charity provides residential and day placement opporlunilies for adults aged 18 plus with a variety of complex and profound needs. Hannahwood focuses on the transition from adolescence lo adulthood. both in terms of learning, development and care. Our adult space is vibrant and what any young person would want and expecl with the meticulous care and standards of Dame Hannahs. Aimed al helping young people lo live as independently as possible in their community. On sile therapy is accessed through OUT existing therapists here al Ivybridge. Here at Hannahwood we have an extensive range of activities available for everybody to enjoy. We have excellent facilities including a Music and Activities room, Arts and Crafts room, a bar and lounge area complete with ping pong tsble, sofas and vast collection of games and DVDS lo relax with. We also have a compLJter suite which our young adults can access with their support staff when they want to so they are able lo produce posters, their bi-annual newsleller or for any other reason. There are many different tools available to do this. Our Music and Activities room has an extensive collection of different instruments for everyone lo enjoy as well as equipment that gives people the opportunity lo control the music and lights in the room. We also have a collection offun inflatable garnes, music and lighting equipment, switch-aclivaled games and morel We have a multi-sensory room which everybody gets the opportunity lo use whenever they wantl This room is great for the users lo make choices about what they would like lo control as well as providing a relaxing environment- particularly useful after a long day. Working in collaboration with our friends in other organisalions we also access a range of activities in our local communitiesl As well as having sessions with external organisations each month there is opportunity lo allend numerous local events. Some of the events we attend are the Funky Llama Festival, ftx)d and drink events, classic car shows and club nights. As well as attending Ioc21 events we lake every opportunity to lake trips out. Whether it be visits to the theatre. Exeter racecourse, shopping, cinema, bo￿l￿g, laser tag, Gala Bingo, the aquarium, meals out or to the publ Whatever people want to do we do our very best to go and do it. Our Residents Rachel joined Dame Hannahs School in 2017 aged 17 where she Spent two years before moving onlo our Adult Services Provision. She has a rare genetic condition called KAT68 and profound and multiple learning disabilities. Now aged 23, Rachel lives in Gilleys bungalow with a close-knil group of friends. Before she started at Dame Hannahs she allended Trengweath School in Plymouth until il closed. She cOnsequen￿Y went lo Woodlands Schoo5 where she stayed until she was 16. Rachel is a very friendly and sociable person. She loves people and therefore living in a bungalow with friends really suits her. There are certain friends like James and Michelle whom she particularly likes and frequently reacts to them with big smiles. She has also built up gi)od relationships with key members of the care staff. She really enjoys exercise such as hydrotherapy and rebound and she loves music. She also loves going out and about whether it is on the main City Bus or the Daffte Hannahs minibus. She loves going to Plymouth to watch the boats coming and going or to the Aquarium, orjusl walking in to Ivybridge. As her family home is in the middle of Bodmin Moor she loves the contrast of being in a busy town and being surrounded by people. She also enjoys her routine of going lo ROC College twice a week and is now in her second year. On Monday she goes to the college in Tolnes for interactive sessions in Drama and Music while on Wednesday the lulor comes lo Ivybridge lo do community aclNilies with her. Rachel's parents are about lo move lo Ivybridge so that they can spend time with Rachel more easily. She has two brothers who live in Eastbourne and Callington. Mum Lvz said= 'Since Rachel has been living al Dame Hannahs full lime we no longer lake her home to stay overnight, bul we visit her at least once a week. We can take her out for the day and enjoy our family lime together without having lo worry about her care and medical needs. We are looking forward lo being more involved with Dame Hannahs once we move.. 10 Docusign EnvelopÈ ID." 47BA6A69-F6E8496(k8251-86815E45B9A1 Dame Hannahs amesjoined Dame Hannahs in 2002. He attended our school from the ap of 14 to 19 and Ihen moved away before returning in 2017 to Hannahwood, our Adult Services Provision. He is letraplegic with curvature of the spine and mild learning difficulties. Before starting at Dame Hannahs James lived in Manchester with his mother and attended a school for children with PMLD {profound and multiple learning disabilities) and behavioural difficulties. Both James and his mother realised il was not the right environment for him as it was very disrLJplive and they both fell that he could do more at school. He needed the right equipment lo facililale his learning and a wider range of activities and opportunities. When he became a teenager his mother started looking for a new placement and. although it was located far from home in Manchester, Dame Hannahs was easily the best option. As soon as he visited the place and mel head teachers Bill and Ruth Evans he knew immediately that he wanted lo be there. He started in the September term and spent several happy years in school. After leaving Dame Hannahs school James allended two colleges and was cared for by Dame Hannahs support Worker George Atkinson in his own home. He then moved away lo a nursing home in Norlhamplonshire bul the communication support was very limited which affected James relationship with his mother. James became unhappy so George approached Dame Hannahs about the possibility of James returning. He was assessed and fortunately was able lo start back at Dame Hannahs quite quickly. James is very happy living in Gilleys bungalow and enjoy5 a wide range of aclivilies. He particularly enjoys getting out and about such as shopping trips. He also really enjoys watching police dramas and he always enjoys celebrating special occasions such as Christmas and Valentine's Day. Mother Julie said 'Dame Hannahs really changed the lives of both myself and James. When James returned lo Dame Hannahs in 2017 he got his independence. voice and life back. Previously he had so many limitations as they never went out and communications were very limited. The staff are always so welcoming al Dame Hannahs and the level of onsite therapy has always been excellent. The wonderful help James has received with his communication has really helped revive our relationship. There are also so many opportunities and activities on offer. Julie is a continuing healthcare nurse assessor working for an NHS ICB (integrated care boardl. She moved from Manchester to Somersel shoruy after James first started at Dame Hannahs so that she could be nearer lo him. Milllo joined Dame Hannahs in February 2024 and lives in Marchesi bungalow. She is 22 years old and has Cerebral Pa15y. Before joining Dame Hannahs Millie went to Vance House school in Exeter until the age of 12 and then on to Bidwell Brook where she thrived. Aged 19 She Start￿ attending Hollacombe Day Centre in Paignlon five days a week but more recently il became apparent that she would really benefit from a residential place. She has always lived al home with her mum Gina supported by an excellent care team. However for the last two years Gina has been encouraged by her family to look for a residential place for Millie. Gina wanted lo keep Millie home as long as possible and when looking elsewhere could only find old people's homes. Last summer she reached out lo her care team and the care manager told her there was a place al Dame Hannahs. Millie settled in very quickly and very well. Gina knew Daisy, who has been al Dame Hannahs for many years. and her mum Rosie and felt reassured by them that Millie was in the right place. Gina lives locally in Blackawton so she is able to visit Millie three time5 a week. She loves chatting to all the stsff and making a fuss of all the young adults in Marchesi and sometimes she takes Millie out for a walk or a drive. Millie is a very happy, bright and sociable person with a wicked sense of humour. She is very loving and always wants a hug. She loves lo go on walks and outings as well as drawing and colouring. She has a favourile storybook in which she loves watching her mum fill in her name in the story. She also loves listening to and watching music videos and enjoys music sessions and cinema nights al Dame Hannahs. Mum Gina said.. Docusign EnvelopÈ ID." 47BA6A69-F6E8496(k8251-86815E45B9A1 Dame Hannahs 'It is really reassuring to know that Millie is happy and setued in case anyihing should happen to me. Until receF)Ily she was a real Mummy's girl bul she has now grown more independent and is happy to try anything. There is now a big gap in my life and l am trying to work out what work lo do. For the past 20 years I have worked as a nursery assistant in the local village school and before having children I worked in the Civil Service. My 24 year old son Josh lives with me and has an amazing relationship with M511ie. He has always been a huge help to me and Millie idolises him. Ollver joined Dame Hannahs School in 2011 aged 13 before moving on lo our Adult Services when he turned 18. He has a complex medical condition including quadriplegic Cerebral Palsy, epilepsy. gastric problems and visual impairment. Oliver lives in the Mews with other adults with high dependency medical needs, including Zach. whom he knew at his previous school. Before starting al Dame Hannahs, Oliver attended the Wesl of England School but his medical needs were extensive. He was then home schooled for four years until he was able to start al Dame Hannahs. His parents were always aware of Dame Hannahs, bul it was too far away from Devon to their home in Somersel and harder for Oliver to attend the school by day. Vvhen he started at Dame Hannahs the head teacher was very helpful and exible enabling Oliver to cope with a shorter school day. Oliver loves spending lime outdoors. He is happy spending lime in the Mews garden as well as being part of the actual gardening. He also loves sailing. It is very therapeutic for him lo be outside as he can feel the wind and listen to the noises and more often than not he lrfls his head which is very rare. He can only manage short trips out in the minibus. bul he loves walks into Ivybridge and experiencing the otjlside elements. With his limited eyesight, the other senses are really important. Oliver loves listening to music as he is registered blind but has very good hearing. He loves touching and hearing animals and birds, and is mad about animals as his home is on 8 fami. And in the cooking sessions he loves the smell and touch of food and doing the tasting. Oliver really enjoys time out of his wheelchair and the sense of freedom both in the hydrotherapy pool and in the sensory room. During these sessions he requires intensive interaction with someone who understands his needs. Postural management is particularly importanl for Oliver and he needs regular input from the physiolherapi51s in order lo keep him comfortable. out of pain and out of hospital. In all activities he gets very easily fatigued and needs the appropriate slimu181ion. Oliver's mother Anna says: 'Dame Hannahs has changed our lives over the past 12 years. Knowing that Oliver is in an environment which offers 24 hour care and nursing input as well as on sile therapy. 11 has allowed us to live a more normal life with our younger son and I have been able to work parl-lime. 11 means that when Oliver comes home once a month we are able to fully focus on him and can really enjoy our time with him. I visit him every Saturday so I feel that I can slay close to him and keep up to dale with his progress. At Dame Hannahs Oliver is able lo access good quality of lrfe possible which is so important lo us." Our Slaff Team Llnzi is Deputy Manager of Transitions at Dame Hannahs and has been a key membeT of the Care team for many years. She is now responsible for managing the teams in the bungalows and liaising be￿een management and the care 51aff. Linzi started working al Dame Hannahs in 2009 as a support worker lo the young adults in all the bungalows. Six years later she was promoted to Deputy Senior in Gilleys before progressing to Senior in Hayward. She was then promoted to Team Leader in Marchesi where she worked for seven years before taking up her new role in 2023. hat I have enjoyed most over the years is seeing the adults growing in confidence, achieving their goals and enjoying lrfe. 11 has been really rewarding to help them think up new ideas about how lo get involved in aclivilies. make Iheir own decisions and lake charge of some of their own care. I have gol lo know some of the adults really well as I have known them since I started. 12 Docusign EnvelopÈ ID." 47BA6A69-F6E8496(k8251-86815E45B9A1 Dame Hannahs My new job is very éifferenl as il is office based and there is a lol of paperwork bul l enjoy working alongside the different departments and the adults know that they can come and visit me anytime. A lol of them like Andrew and Bex book regular meetings with me and, even rf il is jusl for a few minutes, it is a lovely way of keeping in lou¢h. Sometimes l also arrange lo have lunch with some of them. I have always loved the interaction and activities and still want lo do things with the adults. The hardest part of my new job is not being with Ihem every day. I try and go to all the weekly gel logelhers and every morning before I go to the daily debrief meeting. I walk round all the bungalows lo check everyone is ok and remind them that l am still there for them. Recently I did Race for Lrfe with Hannah which was very special to me. l a150 took Bex lo visit her Dad and sister to train them in manual handling. The good Ihing about my new job is that I can see the jobs from both sides. So I can highlight the areas that need rnore attention and I can support the care staff that bil beller. l always fell I was making a difference on the ground bul I can also make changes this side and still be part of il. I feel l am helpful lo the other managers as I know everyone's skill sets and know which support workers work best with each adult. l also understand the team leader's roles and try and support them as il can be lonely dealing with their team's problems. I want to help the teams and make sure that they are happy and confident. We can't do our jobs unless they are doing theirs properly. During her time at Dame Hannahs Linzi has taken several training courses. She has done her NVQ Level 3 in Health and Social Care and Level 5 in Leadership and Management and is currently doing a further Management course. She has also qualrfied as a Trainer in Manual Handling, First Aid and Person-cenlred Care. More recenuy she has been doing webinar training in CQC and Safeguarding which is all new to her. Linzi is really enjoying devdoping new skills and is excited about her future at Dame Hannahs. Maya started as a support worker al Dame Hannahs in April 2023 when she moved lo England from Kerala in Southern India. She works in The Mews and mainly 5UPPOrt5 Katy, Daisy and Helen. Having worked for 13 years as an ICU nurse in India, Maya heard about the job at Dame Hannahs through an agency in England. She applied to work in the care sector bul did not know where in England she might end up. Having been interviewed by Dame Hannahs staff online, she was offered the job and wa5 soon boarding a flight to England with a group of other Indian support workers. Maya said.. 'From the start we were all looked after very well by Allie in HR and Dame Hannahs arranged our accommodation which really helped. l flew over from India with a group of women whorn I had never met before bul we soon gol lo know each other and became friends. I had to start working in care rather than conlinue in nursing as I needed lo gain experience in England, improve my English and pass a language test. I was very nervous when I first stsrted as it is a very different cullLsre lo India bul I stayed strong. The young adults I work with are lovely and I have enjoyed gelling to know them. l am learning new Ihings every day and working out the best way of communicating with them along with their habits and routine. l enjoy taking the adults out bul so far I have mostly spent time walking around the grounds and Ivybridge bul l am looking forward to doing more trips further away. Michelle is our Warehouse Manager and a key member of the Retail Operations team al Dame Hannahs. Having started as a shop volunteer she has worked her way up lo being a manager. She is responsible for stock control for the entire retail network ensuring the correct stock and quality are maintained, overseeing the sorting and processing of donations, keeping the warehouse in order and running a team of staff. volunteer5 and delivery team. After moving down to Plymouth from Cumbria in 2012 she was a regular customer at the Dame Hannahs Devonport shop and soon started volunteering on a regular basis. Before moving south Michelle had worked for len years in 8 ladies clothes shop so had plenty of retail experience. As a shop volunteer Michelle quickly leaml the ropes and was soon offered the job of manager al the St Budeaux shop when it first opened. 13 Docusign EnvelopÈ ID." 47BA6A69-F6E8496(k8251-86815E45B9A1 Dame Hannahs While volunteering she also helped set up the new Dame Hannahs shop in Saltash. Two years later she was offered the posl of joint manager of our Transit Vvay sile with warehouse focus before moving on lo become shop and warehouse manager until ils closure in 2023. About her lime al Dame Hannahs Michelle said"1 am really thankful for the opportunitie51 have been given with Dame Hannahs. I have always pul in a lol of effort and I have seen il pay off. I love gelling lo know new members of the team, helping lo nurture them and watching them thrive and develop. And I have always tried to help create a friendly and relaxed environment. I have learnt a lot about di5abililies over the years through some of the people I have worked with and the adults we support in Ivybridge. And it is really rewarding lo help raise funds so that our adults can have the same experiences as us. Working in the shops and warehouse can be unpredictable bul l always love a challenge. And il has been fascinating to see some of the more unusual donations. Inevitably there have been ups and downs along the way bul il is great to see the shops thriving knowing the role that I play. I have had a lot of different roles during my time at Dame Hannahs and for me it is important to be able to work hard bul also have fun.. Fundraising practices Dame Hannah Roger5 Trust 2019 Limited is registered with the Fundraising Regulator and adheres fully to the Code of Fundraising Practice. We are registered with the South Ham5 District Council for the delivery of our Taffle and have 8 remote and non-remote operating licence. Our lottery is run and adrninislered by Sterling Lolleries trading as Unity Lottery and they operate under their own licence. There have been no reportable ineidents or any failures lo comply with the required standards. We encourage all of our supporters or beneficiaries lo contact us with any comment or complaints in the first instance. Initially those complaints are dealt with within the Fundraising team following our Fundraising complaints procedure. We have had no complaints around any aspect of our fundraising activity over the last year. We rronilor comments and complaints through our Fundraising Team meeting, all occurrences are reported lo the Senior Leaders of the Charity- The Charity believes in the highest possible standards for all of our fundraising activity- Each of those activities are compliant with regulatory standards and in line with the intent of those standards. Charity Shops and Fundralslng Acknowledgements The Charity would like lo thank all of 115 wonderful volunteers and supporting organisalions and TruslslFoundations, without whom il would not be able lo continue its work in supporting young people and adults with disabilitles. These include.. Trusts and Foundations The Clothworkers Foundation The C18re Milne Trust The Edward Gostling Foundation Garfield Weston Foundation Wolfson Foundation Lord Clinton's Charitsble Trust Matthews Wrightson Charitable TNst Corporale Siipporters Methodist Insurance PLC Easyfundraising 1 OX Fitness Rodda'5 Cream Tea Society MCE ISWI Ltd Higgins Engineering Morrison5 Kingsbridge Tesco Extra Stores Ltd Lee Mill Slates & Ladders Roofing Blue Diamond Garden Centre Roper James Solicitors Start Point Law Woollcombe Yonge 14 Docusign EnvelopÈ ID." 47BA6A69-F6E8496(k8251-86815E45B9A1 Dame Hannahs SW Law Campaigns and Gommtinily Fundraising more than £500.. Hannahs Summer Raffle 2022 Hannahs Christmas Raffle 2023 Backawton Wl Dame Hannahs Ivybridge Supports Group Activities Campaign Bungalow Refurbishment Campaign Major Donor Fundraising Gift In Kind Donations of materials and equipment Charlty Shops Dame Hannahs Charity Shops preformed exceedingly well over the year with buoyant footfall, donations and sales. With the current ¢051 of living crisis. we have seen like for like sales on open trading stores increase by 34Vo year on year. Over this period,. We had on average 87 regular volunteers who continued to give up their valuable time, al no charge, lo help the Charity. These volunteers gave a total of 26,338 volunteer hours over the year of trading {or £274,442 equivalent value at the £10.42 national minimum wage rale for 20231. Vve signed up 219 new donors. We made £37,209 in Gift Aid sales from the sale of 13,648 items with an average ticket value of £2.73. Our shops processed 35,552 bags of donatsons from 18,862 donors throughout this petiod. Our current and future plans Following the recent operational restructures and impact of extern81 conditions the Charity has revised its business plans and strategy to focus on the following key areas.. Charity plans To continue to provide and improve our highly valued care based residential and day pla￿ment services for adults with a range of disabilities. Ensure future financial sustainability. Continue lo value and invest in our skilled employees. To once again invest in and improve our main sile in terms of the buildings and environment, with the aim of reacquiring the sile al an appropriate point in the future. To increase awareness of the Charity in order lo improve support and fundraising. Operatlonal plans Expand and evolve our adult services with provision that is focused on meeting the most critical needs of clients and their families. To continue lo Invast in and value our skilled and dedicated employees. To maintain and improve our excellent Working relationships with commi55ioners. To ensure all our adults are provided with development opportunities that meet their various needs. To continue to review the Ivybridge eslale and plan lo appropriately develop and improve over the next 10 years, th the aim of reacquiring the site al an appropriate point in the future. Flnanclal overview The majority of our charitable expenditure is on staff, our employee numbers average 193 12023.. 1891. Most of our staff directly support our adults with éisabililies. many of whom neeé intensive. 24 hour support. All donations received go into supporting our mLJch needed services. purchasing equipment and our capital investment program. Donation5 are critical to our current and future success. We continue to receive highly valued and 8ppre¢iated support from individuals, community groups, granl-making bodies, staff, and corporate bodies. During the period lo 31 March 2024 the charitable group had net income over expenditure of £120,238 {2023'. £416.4681. Financial review Since the 1st August 2021 Dame Hannah Rogers Trust 2019 Limited (Charity number 1194836 and Company number 15 Docusign EnvelopÈ ID." 47BA6A69-F6E8496(k8251-86815E45B9A1 Dame Hannahs 118787461 continues to provide the highly valued services provided previously through the unincorporated Dame Hannah Rogers School (Charity number 3069481. On the 31 July 2021 all of the as5els and liabilities of the unincorporated Charity were transferred lo Dame Hannah Rogers Trust 2019 Limited (Charity number 1194836 and Company number 118787461. Following this transfer the unincorporated Charity (Charity number 3069481 remains in existence as 8 dormant entrty. The consolidated balance sheet al the 31st March 2024 showed a positive balance for the year of £2,329,000 12023.. £2,208,762). There continues to be a challenging bul successful turnaround after a number of years of financial difficulties. This has mainly resulted from stronger operation81 controls. stable service income, well managed costs Iduring a period of extremely high inflation}, increased fundraising and ongoing support to assist with Covid-19. In the year lo March 2024 the focus has been on an invest lin staff and residential property improvements) to grow Istsff numbers. residential placements and fundraising income). The year end results are better than budget with higher than budgeted income and costs lolher Ihan staff cost51 being better than or at the budgeted level, staff costs remain the most significant budgetary challenge. The results are however not as go(￿ as the prior year, there has been increased income (supportive inflationary fee increases & increased grant receipts) bul against this there are increased staffing. supply and property costs (largely due lo well documented significant inflationary cost pressures and the planned investment in our residential accommodalionl. Highlights in terrns of revenue, 2024.. £6.590,14712023.' £6,517,159).. The Service Residential & Day placement income is ahead of bLJdget at a monthly average of £490k12022123= £450kl due lo the organic fee increases (from increased needs as5essmentsl and better than f0￿caSt inflationary increases 110¥0 received from nearly all local authorities, 70/0 budgeledl. The Service income is higher than the prior year due organic fee increases {from increased needs assessments) and inflationary increases. The Fundraising income is £186k ahead of budget at £288k in total, mainly dtje to the unbudgeted restricted grant receipts in the year lo March 20241£205k in lotall. Fundraising income is slightly behind the prior year due lo the significant legacy receipts received. Note that unfortunately during the year our fundraising staffing resource was limited but from September improvement5 have been seen. Plans lo improve operation81 fundraising (especially grants) significantly are progressing well. note that grant funding is now the main focus of time, effort and investment and the results of this refocLJS have begun to be seen this year. The charily shops have seen a positive variance against budgeted incorne, being £52k ahead of budget, due lo having beller than expected footfall and sales within our 7 shops. These stores are open more dayslhours and new shops are in the pipeline with a view lo increasing income I surplus as much as possible. The charity shops are understandably £431 k behind the prior year due lo the disappointing but no choice closure of tho highly successful Transit Way Charity shop, at the end of March 2023. Highlights in terms of costs, 2024.. £6,478,60512023.. £6,100,691 }- Staff costs for March 2024 have been more than what was seen in the prior year. This is due lo the January 2023 and January 2024 pay rises, high agency lal the start of the year) and new contracted staff bringing us closer to full employment (towards Ihe end of the year}. Supply costs have been more than the prior year due to inflationary pressures and activity levels increasing significantly as we are now operating with none of the Covid-19 related restrictions seen in the Previous year (such as trips out, activities on sile. etc.). Premises costs have increased significandy when compared lo the previous year. Up until October 2023 we saw the benefit of our lower fixed price energy deals and action taken to reduce gas healing costs, as budgeted these costs have increased since October 2023 as usage increases Iseasonall alongside the higher contracted rates (still good rates in terms of the market as a whole). There has also been a necessary catch-up of investment. maintenance and insurance compliance costs as access lo all areas has been possible Ifollowing the signrficant access issues created by Covid). There is a clear focus on the residential areas and necessary works are being carried out by both internal maintenance and external contractors. As per the updated fixed assets pdicy there is a £15k loss on disposal, all items of fixtures and fittings over 15 years old have been wrillen off. During Covid-19 the Charity has been able to access much needed and welcome financial support from a number of sources. in order lo be able lo best manage the significant uncertainties created, as part of this support financial debt was incurred. 16 Docusign EnvelopÈ ID." 47BA6A69-F6E8496(k8251-86815E45B9A1 Dame Hannahs We are pleased lo report that over this financial year the majority of this debt has been repaid in full. The remaining debt has remained on agreed terms, has reduced significanlly and payments are all up to dale. Debt highlights as follows- EGF, our landlord, reduced our rent lo £250k per annum from £352k with effect from the 1 St July 20. To further assist us during Covid-19. the first year of these reduced payments was also deferred {£250k in totall. From the 1S1 July 21 rent has been paid monthly and the deferral was repaid over 25 months from this dale. Full repayment occurred in June 2023. The Trust had detailed discussions with Lloyds Bank in relation lo access to CBIL support and this was secured in May 2020 with the agreed £200k being received on the 10th June 20. Following advice, lo protect against increasing costs from bank base rate increases, the Trustees fixed the loan interest rale al 4.330/0 (from July 2022 until June 2026. the loan complellon datel. all payments and repayments are up lo date. HMRC provided Covid-19 support to the Charity, by allowing part payments of PAYE and National Insurance up to the 30th June 2021. A 24 month lime lo pay arrangement was agreed for the deferred balance of £822k and payments commenced in July 2021. Repayments commenced as agreed and full repayment occurred in June 2023. Finally but still importantly, many of our Suppliers have continued lo support us with generous and supportive rates and payment terms. We have to thank all these organi5alions for the support they have provided to us during these difficult limes. With the challenging but overall still positive financial performance presented, the Charity believes that it has a firm base from which il can remain committed lo ils core charitable purpose, support ils increasing number of stakeholders and be ready for the challenges that lie ahead. Financial review - Going Concern The main actions in the budget for 2024125 and beyond are designed lo continue what has been achieved during 2023124 In order lo remove all the constraints on growth in placement numbers. This will enable the Charity to cover the increase in costs from inflation Islaff, utilities and supply costs) and the costs incurred due lo the size and complexity of the site. In our detailed planning, and due lo our situation. it has again not been viable to budget on the basi5 of reducing costs and constraining gTowlh. Our recent experience and evidence now available shows that there is demand for places which we have not been able lo meet due lo the problems we have had recruiting care staff la nation81 social care issue). Increasing residential numbers alongside improved fundraising Igranls, shops, legacies and community) are all required lo ensure that the necessary sile improvement costs (especially residential areas) can continue to be covered and staff can continue to be remunerated appropriately for their hard work. responsibility and perseverance. For 2024125 there is an ongoing residential property improvement action plan designed lo support residential placement growth and then move onlo increasing the residential capacity of the main sile. Since May 2023 and due lo a revised strategy staff retention and recruilmenl has improved significantly and we currently believe that this will continue, with only a limited need for high cost agency staff throughout 2024125. We believe that these improvements alongside our close relationships with commissioners will allow us lo welcome new residential and day placements during 2024125 and beyond. It is the view of the Trustees that the Charity is a going concern, this is on the basis Ihal.. With inflation remainlng a key concern, our fees were increased on average by our budgeted 60￿ from April 2024 laverage of 100/0 from April 20231, a welcome and much needed step forward over the last couple of years lafter years of little and even no vo increases). With this pre￿dent future increases are more likely lo follow overall inflation levels bul this is not guaranteed, in our longer term financial forecasts we have assumed 4°A annual increases from financial year 2025126 and beyond. Al our financial year end, we had 31 residential placements. this increased to 32 during April 2024 as the planned residential placement growth commenced. Since then we have welcomed a further 3 residential placements, sadly I resident passed away and we have a further 4 placements Iransilioning. This means Dame Hannahs should reach the current operational residential capacity of 38 by the end of the 2024125 financial year. We have excellent commissioner relationships and a wailing list of potential new placements. We can also increase income organically as the needs of existing placements increase. These two options give us the confidence to believe that the charity can gradually increase to 38 placements by the end of 2024125 and then remain al least al this number. Vvorks have started on the refLJrbishmenl of a currently vacant bungalow that will enable a further 4 residential placements lo join during 2025126. This will enable the Charity lo support up lo 42 residential placements and be in a significantly 17 Docusign EnvelopÈ ID." 47BA6A69-F6E8496(k8251-86815E45B9A1 Dame Hannahs increased operational and financial irnproved position. We make the assumption that this number, may be reduced by one individual per annum and that il lakes between around 3 to 6 months for a new placement lo commence. We do not believe that the impact of such an event is significant in terms of future budgets & plans. Recruitment and retention of care and medical staff is a reducing bul ongoing concern, this impacts the number of placements we can care for and support. There remains a well documented shortage of such staff in the sector and the current labour market favours those looking for employment in other industries. In common with the NHS and other care organisations retention is also an ongoing issue. Having the appropriate number of well-trained carers and medical staff is essential from both a care, regulatory and financial performance perspective. We are constantly monitoring how competitive our rates of pay are, in an effort lo ensure our pay and benefits package remains allractive. Improvements in pay and conditions are balanced, as much as possible, with increases in the fee income we receive. In these challenging times our overall approach to recruilmenl and retention is under conslanl review and we are confident our approach does not pul us al a competitive disadvantage. Frorn the 1 sl January 2023 we initiated a further new pay strategy for these staff lo best ensure that we pay staff competitively compared to the local market, with regular and consislenl increases lat least annually). We have also followed government guidelines alongside using external professional support in Order lo commence an international staff recruilmenl drive. with the benefits of the work pul into this now being seen. The initial impact of these measures has been positive, with significant recruitment and retention improvements being seen from May 2023 onwards and thus has pul the charity in a position lo be able lo increase residential placements. The Charity remains positive in relation to this area but we do not underestimate the ongoing difficulties we are likely to face in this area irf activity. The need to vacate our main retail warehouse and charity shop from the 1 P April 2023 resulted in a reduction in retsil income and surplus when compared lo the actual returns seen up lo the 315t March 2023. Recovery plans were commenced. a new warehouse was set up, existing stores opened for longer hours and new shops have begun lo open. Thls has led lo a gradual recovery of the retail financial performance. especially as our shops are principally located in lower income areas where the current demand is high, something we see continuing given the challenging economic circLfmslances in the UK. Our prudent budgeting and cash forecasting, together with our risk management processes meant that the actual impact has been manageable. Our actual retail annual surplus for 23124 was a small surplus and given the extremely challenging circumstan￿S thi5 is an encouraging start. After a year of necessary consolidation and restructuring the retail operations in 23124 returning lo conslstent and increasing surplus generation is being forecast for 2024125 and into the future, with new shops and increasing income I surplus being planned each financial year for the foreseeable future. During 2023124 the new Grant strategy began lo be successfijl with £240k of restricted Grants and Legacles {for our residential accommodation refurbishment project) being received. Building on the successes and new fundraising plans during 2023124 we expect to see further improvements in Fundraising (Community. Grants, Legacies & Corporalesl during 204125. These activities are expected to further miligale the loss of income from the charity shops in 2024125 and beyond and continue lo provide much needed funding lo support the ongoing improvements lo the site and servi￿. Infialionary cost pressures.. Approximately 750h of the charity's costs now relate lo slafTing due to the high level of care and support the individuals who live al Dame Hannah's require. This cost is controlled by having sel and funded staffing models for our current capacitylservices and careful consideration of annual increases using all information available whilst balancing this as much as possible against Qh increases in our fee income. Up to the 28th February 2023 for gas, and up to 31 Si October 2023 for electric, the charity was protected from the initial signrficanl increases. Our energy broker supports us to ensure that when renewing, we do this Using appropriate advice and al the best prices available at the time, even with this we have seen our energy costs double when compared against our historical fixed rates. Moving into 2024125 we are seeing decreases in our new fixed rates las advised we have not signed up for longer than 12 months in most cases) but not lo the rates seen in 2022123. To miligale the impact of the significant energy cost increases we have implemented plans lo reduce our gas usage by approximately 30Vo. This has been achieved by the more efficient use of our boilers lour main boiler can now be turned off during the summer months with no impact on the Services). We have also taken action to reduce our use of exlemally purchased electricity linlroduclion of reactive LED lighting in extemal and high use areasl, this plan is ongoing with significant steps forward being planned for 2024125. Plans are also being developed to add lo our current 3 solar installations on the main sile. with a focus on our residential 18 Docusign EnvelopÈ ID." 47BA6A69-F6E8496(k8251-86815E45B9A1 Dame Hannahs 2ceommodation. There is a risk that these costs will increase further bul our mitigation plan is designed to ensure any cost increase will be manageable al least over the next 12 months. Another key premises cost is rent. The lease for our main Ivybridge sile has a capped annual increase of 40/0, this provides c05t protection during this period of high inflation. Plans lo eventually reacquire the sile will further mitigate against this significant and con51slently increasing cost. During the previous year the CBIL loan interest rale has been fixed al 4.33¥0 (from July 2022 until June 2026, the loan completion datel. this provides cost protection during this period of high inflation. There will be further and ongoing inflationary cost pressures that the charity plans to manage through our risk management processes, working closely with our suppliers and by increasing our fundraising activities. Property investment budget costs are kept high at £416k in 202412025. This is to enable occupancy increases and ongoing improvements following a number of years of low or no investment (due lo Covid-19 and before this availability of funds). Vvilhout occupancy increases and further grant funding success these planned investments will need lo be scaled back as we wail for grant and l or arrange other potential funding sources. Already received designated legacy receipts can be used but more grant, legacy and other fundraising support will be required in order to achieve what is required to make the necessary property improvements that will significantly benefit both our existing and new residential placements. Such expenditure is regularly reviewed and carefully controlled lo budget by the Executive team reporting lo Trustee5 on a regular basis. If placement growth plans are slowed down, fundraising does not perform or investment plans change then the 2024125 investment budget may need to be updated. With the significant progress Tnade during the period lo March 2024 the finan¢iaS position remains challenging bul manageable from a going concern perspective. Cash is budgeted lo gradually reduce due lo the investment required. staffing and property, to be able to benefit from the longer term stability that increased residential placements will bring. Following this period of property investment the focus is now on increased placements and redU￿d staff costs (reduced reliance on high cost care agency slaffl the forward cash position is budgeted to remain manageable. Our biggest challenge is likely to be cenlered on stsffing, in common with all other organisalions in this Sector. Our risk management processes indicate that changes in the external environment may require us to update our operational and strategic assumptions. As a result. the Trustees and the executive regularly review and carefully consider the impacts on our financial performance, and we are confident of being able to put in placo further actions rf and when required lo mitigate their effects. On the basis of the financial support that has historically been made available and the progress in the agreed invest lo grow slralegy the Trustees consider that there are no material uncertainties in relation to being a going concern and accordingly the accounts have been prepared on a going concern basis. Reserves pollcy The Trustee Board believes that in order to ensure the continued provision of our services lo the Charity's beneficiaries in the event of an unexpected reduction in funding or incurring of unplanned expenditure. the Charity should hold free reserves from which it can draw down. Al 31 March 2024. the Trust had free reserves of £1,256.24012023'. £1.451.2891. Free reserves are represented by unreslricled funds less unreslricled fixed assets. The Trust ulilises reserves lo finance unforeseen cost pressures and lo support significant investmenl in land. buildings, fixtures, fittings, vehicles and equipment in order lo maintain and further develop the service level il provides. This development has continued during the year with investment in the year of £402k12023.. £220kl in tangible fixed assets. spent mainly on our residential accommodation refurbishment programme. which was met from free reserves, grants, legacies and other fundraising. Levels of income and expenditure are not usually subject lo material flLJCtualions in the short term and can be forecast with a reasonable degree of certainty. Business interruption insurance124 months. loss of incomel is also in place. The Trustee Directors regularly review the reserve levels. The current policy lo ensure adequate reserves is based on a risk-based approach. Trading risk, other operational risks and significant likely investments are estimated considering existing commitments and planned future activities. Free reserves on 31 March 2024 meet the eslimaled net risk. In order to be able lo continue lo achieve the necessary improvements to our service, property, grant. legacy and other fundraising support will bB essential over the next 12 months and beyond. Post Balance Sheet Events The 301h September 2024 was an important day for the future of Dame Hannahs. The main historical sile that the Charity has operated from since 1958. sold in 2019, has been re-acquired. The improvements made over the last two years in staffing and lo our residenb'al accommodation as well as the clear demand for our residential placements have given the Directors I 19 Docusign EnvelopÈ ID." 47BA6A69-F6E8496(k8251-86815E45B9A1 Dame Hannahs Trustees the ability lo make this reacquisilion. Dame Hannahs is now more in charge of its own destiny than it has been for a very long time. Pay policy statement Introduction and Purpose The purpose of this policy is lo clarify the Charity's stance on pay. The Charity has the E)ower to appoint employees on such reasonable lem)s and conditions, including remuneration. as it sees fil. This Pay Policy Statement explains the Charity's approach lo key personnel pay. The purpose of the statement is lo provide transparency with regard lo the Charity's approach to setting the pay of its employees by identifying the methods by which the salaries of these employees are determined. Legislative Framework In determining the pay and remuneration of these employees, the Charity will comply with all relevant employment legislation. This includes, bul is not an exhaustive list, the Equality Act 2010, Part Time Employment {Prevenlion of Less Favourable Trealmenll Regulations 2000, The Agency Workers Regulations 2010 and where relevant, the Transfer of Undertakings (Proleclion of Earnings) Regulations. Wilh regard lo the Equal Pay requirements contained within the Equality Act. the Charity ensures there is no pay discrimination within lis pay structures and that all pay differentials can be objectively justified through the use of equality- proofed job evaluation mechanisms which directly relale salaries lo the requirements, demands and responsibilities of the role. Pay Structure The purpose of the appropriate pay structure is lo encourage staff with Ihe relevant skills to seek to work for the Charity, and then to remunerate them appropriately for the duties they undertake in order lo maintain their motivation and relain their services. The pay rates of staff are benchmarked against similar external organisations to allracl employees with the relevant experience. skills and capacity, and are then approved by the Trustee Board. In determining ils grading structure and setting remuneration levels for all posts, tho Charity lakes account of the need lo ensure value for money in respecl of the use of Charity money, balanced against Ihe need lo recruit and retain employees who are able lo meet the requirements of providing high quality services lo the adults with disabilities. delivered effectively and efficiently and al times al which those services are required. Key Management Personnel - Speclfic Remuneratlon Pollcy Guidelines for selling the pay and remuneration of key management personnel {key slaffl and any criteria used in setting pay.. Directors and managers. pay rates are set based on both the professional slalus of the role and the responsibility lo the Charity. These are benchmarked against similar roles in similar organisab'ons and professions. These are sel and agreed on by the appropriate Appointments & Remuneration Committee. Senior personnel are paid according to their professional rates and responsibility ulilising the NHS Agenda for Change bandings as a benchmark. Given the nature of the services and staff group this benchmark tool is considered lo be the most appropriate. The Board is responsible for ensuring that the pay is both appropriate for the Charity and the individual employ￿. Key management personnel for disclosLtre PUTP05es consist of the heads of Adult Services, Finance and Fundraising. Disclosure of Infomatlon to audltor Each member has taken steps that they ought lo have tsken as a member in order to make themselves awar8 of any relevant information and lo establish that the group's auditor is aware of that information. The Trustees confirm that there is no relevant information that they know of and of which they know the auditor is unaware. Small companies provision statement This report has been prepared in accordance with the small companies regime under the Companies Act 2006. 20 Docusign EnvelopÈ ID." 47BA6A69-F6E8496(k8251-86815E45B9A1 Dame Hannahs Trustees, responsibilitles In relatlon to the flnanclal statements The TrkJStee5 Iwho are also the directors of Dame Hannah Rogers Trust 2019 for the purposes of company lawl are responsible for preparing the Trustees. Annual Report and the financial slaternenls in accordance with applicable law and United Kingdon Accounting Standards (United Kingdom Generally Accepted Accounting Praclicel. including FRS102 'The Financial Reporting Standard applicable in the UK and Republic of Ireland.. Company law requires the Trustees to prepare financial slalements for each financial year. Under company law the Trustees must not approve the financial statements unless they are satisfied that they give a true and fair view of the slate of affairs of the charitable company and of the incoming resources and application of resources, including its income and expenditure, of the charitable company for that period. In preparing these financial slalemenls, the Trustees are required lo.. Select suitsble accounting policies and then apply them consistently., Observe the methods and principles in the Charities SORP.. Make judgements and estimates thal are reasonable and prudent., state whether applicable accounting standards, comprising FRS 102 have been followed, Subject to any material departures disclosed and explained in the financial slalemenls-, and Prepare the financial statements on the going concern basis unless il is Inappropriate lo presume that the entity will continue in business. The Trustees are responsible for keeping proper accounting records that can disclose with reasonable accuracy al any time the financial position of the group and enable them to ensure that the financial slalemenls comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the group and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities. The Trustees are responsible for the maintenance and integrity of the corporate and financial information included on Ihe group's website. Legislation governing the preparation and dissemination of financial slalements tnay drffer from legislation in other jurisdictions. ststemenls as to disclosure lo our auditors In so far as the Trustees are aware al the lime of approving our Trustees, annual report.. there is no relevant information, being information needed by the auditor in connection with preparing their report, of which the company's auditor is unaware, and the Trustees, having made enquiries of fellow trustees and the group's auditor that they ought to have individually taken. have each taken a51 steps that he I she is obliged lo lake as a Director in order to make themselves aware of any relevant audit information and to establish that the auditor is aware of that information. Approved by the Trustees of the group on . 201*.and signed on its beha￿ by.. Professor Davld Coslett (Chalr): Dato: 21 Docusign EnvelopÈ ID." 47BA6A69-F6E8496(k8251-86815E45B9A1 Dame Hannahs Independent Auditor's Report Year Ended 31 March 2024 Opinion We have audited the financial statements of Dame Hannah Rogers Trust 2019 Limited Ilhe 'charilable parenl'l ané ils subsidiaries Ilhe 'group'l for the year ended 31 March 2024, which comprise the Consolidated Statement of Financial Aclivilies. Consolidated and Charity Balance Sheet, Consolidated Ststemenl of Cash Flows, and Notes lo the Financial Statements, including a summary of significant accounting policies. The financi21 reporting framework that has been applied in their preparation is United Kingdom Accounting Standards, Gomprising Charities SORP - FRS 102 'The Financial Reporting Standard applicable in the UK 2nd Republic of Ireland, and 8ppIic8ble law (United Kingdom Generally Accepted Accounts"ng Praclicel. In our opinion the financial slatemenls: give a true and fair view of the slate of the group's and of the parent Charity's affairs as al 31 March 2024 and of the group's incoming resour￿9 and application of resources, including ils income and expenditure. for the year then ended., have been properly prepared in accordance with United Kingdom Generally Accepted Accounting Practice,. and have been prepared in accordance with the Charities Act 2011. Basis for opinion We conducted our audit in accordance with International Standards on Auditing (UK) IISAS IUKII and applic8ble law. Our responsibilities under those stsndards are further described in the Auditor's responsibilities for the audit of the financial slalemenls section of our report. We are independent of the group in accordance with the ethical requirements that are relevant lo our audit of the financial slalements in the UK, including the FRC'S Ethical Standard, and we have fuKilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtsined is sufficient and appropriate lo provide a basis for our opinion. Conclusions relating to going concern In auditing the financial stalemenls, we have concluded that the Trustees, ijse of the going concern basis of accounting in the preparation of the financial statements 15 appropriate. Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the group's ability lo continue a5 a going concem for period of a least 12 months from when the original financial statements were authorised for issue. Our responsibilities and the responsibilities of the Trustees with respect to going conceTn are described in the relevant sections of this report. Other information The Trustees are responsible for the other information. The other information comprises the information included in the annu81 report. other than the financial statements and our Auditor's Report Ihereon. Our opinion on the financial statements does not cover the other information and, except lo the extent otherwise expliciuy stated in our report, we do not express any form of assurance conclusion Ihereon. In connection with our audit of the financial slalements, our responsibility is to read the other infomialion and. in doing so, consider whether the other information is materially inconsistent with the financial slalements. or our knO￿edge obtained in the audit or otherwise appears lo be materially misstsled. If we identify such material inconsistencies or apparent material misstatements, we are required lo determine whether there is a material misslatemenl in the financial statements or a material misslatemenl of the other infomation. If. based on the work we have performed, we conclude that there is a material misstaternent of this other information. we are required lo report that fact. We have nothing lo report in this regard. 22 Docusign EnvelopÈ ID." 47BA6A69-F6E8496(k8251-86815E45B9A1 Dame Hannahs Independent Auditor's Report continued Year Ended 31 March 2024 Oplnlon on other matters prescribed by thg Companios Act 2006 In our opinion. based on the work undertaken in the course of the audit.. the information given in the Trustees. Report for the financial year for which the financial slalements are prepared is consislenl with the financial slalemenls.. and the Trustees. Report has been prepared in accordance with applicable legal requirements. Matters on which we are required to report by exception In the light of our knowledge and understsnding of the group and ils parent charity and ils environment obtained in the course of the audit. we have not identified material misst8lements in the Trustee's Report. We have nothing to report in respect of the following matters where the Charities Act 2011 requires us to report lo you if, in our opinion.. the information given in the Trustees, Annual Report is not consistent with the financial slalements,. or the charity has not kept sufficient accounting records,. or the group's financial statements are not in agreement with the accountlng records and relums.. or we have not received all the information and explanations we require for our audit. Responsibilities of the Trustee As explained more fully in the Slalement of Trustees Responsibilllies Isel out on page 22), the Trustees are responsible for the preparation of the financial slalemenls and for being satisfied that they give a true and fair view, and for such internal control as the Trustees determine is necessary to enable the preparation of financial statements that are free from material misslalement, whether due to fraud or error. In preparing the financial statements, the Trustees are responsible for assessing the charity's ability lo continue as a going concern. disclosing, as applicable, mallers related lo going concern and using the going concern basis of accounting unless the Trustees either intend lo liquidate the charity or cease operations, or have no realistic allemalive but lo do so. Auditor's responsibilities for the audit of the financial statements Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement. whether due lo fr8ué or error. and lo issue an auditor's report that includes our opinion. Reasonable assurance is a high level of assurance bul is not a guarantee that an audit conducted in accordance with ISAS IUKI will always detect a material misstatement when il exists. Misstalemenls can arise from fraud or error and are considered material if. individually or in the aggregate, they could reasonably be expected lo infiuence the economic decisions of users taken on the basis of these financial statements. Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line with our responsibilities, outlined above, lo delect malerial misslatemenls in respect of irregularities. including fraud. The exlenl lo which our procedures are capable of delecling irregularities, including fraud, is éetailed below= As part of OUT audit planning, through discussions with management. we obtained an understanding of the legal and regulatory framework that is applicable lo the group and the sector in which it operates lo identify the key laws and regulations affecting the group. The key laws and regulations we identified were the CQC Regulations. General Data Protection Regulations {GDPRI. Fundraising Regulations for Charities. health and safety and employment laws. We also considered those laws and regulations that have a direct impact on the preparation of the financial statements, primarily the Companies Act 2006. the Charities Act 2011, relevant tax compliance regulations in the UK and reporknng framework {Charilies SORP FRS1021. Vve disujssed with management how the compliance with these laws and regulations is monitored and we discussed 23 Docusign EnvelopÈ ID." 47BA6A69-F6E8496(k8251-86815E45B9A1 Dame Hannahs Independent Auditor's Report continued Year Ended 31 March 2024 the policies and procedures in place. We also identified the individuals who have responsibility for ensuring that the entity complies with laws and regulations and deals with reporting any issues rf they arise. As part of our planning proceLlures, we assessed the risk of any non-compliance with laws and regul2lions on the group's ability lo continue trading and the risk of material misslalement in the accounts. Based on thi5 understanding we designed our audit procedures lo identrfy non-compliance with such laws and regulations. Our procedures involved the following.. Enquiries of managemenl and those charged with govemance regarding their knowledge of any non- compliance with laws and regulations that could affect the financial slalemenls,. Reviewed legal and professional costs to identify any possible non-compliance or legal cots in respect of non- compliance,. and Reviewed board minutes. As part of our enquiries. we discussed with management whether there have been any known instsnces. allegations or suspicions of fraud. of which there were none. We also evaluated the risk of fraud through management override including that arising from management's incentives. The key risks we identrfied were misappropriation of cash, and we determined that the principal risks were related to misallocalion of reslricled funds. In response to the identified risk, as part of our audit work we.. Used data 8nalytics to test loumal entries throughout the year. for appropriateness Evaluated the rationale of significant Iransfers between restricted and unrestricted reserves Reviewed income supporting documentation for any restrictioris and compared to how it had been recognised in the financial statements Reviewed eslimales and judgements made in the accounts for any indication of bias and challenged assumptions used by management in making those estimates Tested a sample of lill z readings to daily takings sheets through lo the financial stalemenls. Because of the inherent limitatlon of an audit. there is a risk that we will not detect all irregularities. including those leading lo a material misst21emenl in the financial slalements. This risk increases the further removed non-compliance with law5 and regulations is from the events and transactions reflected in the financial slaternenls as we are less likely lo become aware of instances of non-compliance. The risk of not detecting a material misstalemenl due lo fraud is higher than the risk of not detecting one resulting from error, as fraud may involve deliberate concealment, collusion. omission or misrepresentslion. As part of an audit in accordance with ISAS {UKI. we exercise professional judgement and maintain professional sceplicism throughout the audit. We also.. Identrfy and assess the risks of material misslatemenl of the financial stalemenls. whether due to fraud or error, design and perform audit procedures responsive to those risks. and obtain audit evidence that is sufficient and appropriate to provide a basis for our opinion. The risk of not detecting a material misstatement resulting from fraud is higher than one resulting from error. as fraud may involve collusion, forgery, intentional omission5, rnisrepresenlalions, or the override of internal control. Obtain an ijnderslanding of internal controls relevant to the audit in order to design audit procedures that are appropriate in the circumstances. bul not for the purpose of expressing an opinion on the effectiveness of the group's internal control. 24 Docusign EnvelopÈ ID." 47BA6A69-F6E8496(k8251-86815E45B9A1 Dame Hannahs Independent Auditovs Report continued Year Ended 31 March 2024 Evaluate the appropriateness of accounting policies used and the reasonableness of accounting estimates and related disclosures made by the Trustee. Conclude on the appropriateness of the Trustee's use of going concern basis of accounting and. based on the audit evidence obtained, whether a material uncertainly exists related to the events or conéilions that may cast a significant doubl on the group's or the parent charity's ability to continue as a going concern. If we then conclude that a material uncert2inty exists, we are required to draw allenlion in our auditor's report lo the related disclosures in the financial statements or, rf such disclosures are inadequate, lo modify our opinion. Our conclusions are based on the audit evidence obtained up to the dale of our auditor's report. However. future events or conditions may cause the group or the charity to ￿sSe to continue as a going concern. Evaluate the overall presentation, structure and conlenl of the financial slatemenls, including the disclosures. and whether the financial statements represent the underlying transactions and events in a manner that achieves fair presentation. Obtain sufficient appropriate audil evidence regarding the financial information of the enlilies or business activities within the group lo express an opinion on the financial slalemenls. We are responsible for the direction, supervision and performance of the group audit. We remain sololy responsible for our audit opinion. We communicate with those charged with governance regarding. among other matters, the plarkned scope and timing of the audit and significant audit findings, including any signrficanl deficiencies in internal control that we identify during our audit. Use of our report This report is made solely to the charitable company's Trustees. as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might stale lo the charity's Trustees those matters we are required lo stale to them in an Auditor'5 Report and for no other purpose. To the fullest exlenl pemitled by law, we do not accept or assume responsibility lo anyone other than the charitable company and its trustees as a body, for our audit work, for this report, or for the opinions we have formed. Duncan Leslie Senior Statutory Auditor PKF Francis Clark, Statutory Auditor Melville Building East Unil 18, 23 Royal William Yard Plymouth PL1 3GW S￿d￿dby.. 46B3EDE8E0224&1 25 November 2024 25 Docusign EnvelopÈ ID." 47BA6A69-F6E8496(k8251-86815E45B9A1 Dame Hannahs Consolidated Statement of Financial Activities (Incorporating Income and Expenditure Account and Statement of Recognised Gains and Losses) Year Ended 31 March 2024 Notes Unrestricted Funds 2024 Restricted Funds 2024 Total Funds 2024 Total Funds 2023 Income from: Donations and legacies Charitable activities 37,114 5.898,360 389,903 13.841 250,929 288,043 5.898.360 389.903 13.841 301,783 5,393,680 821,172 524 Other trading activities Investment income Total income 6,339.218 250,929 6.590.147 6,517,159 Expendlture on: Costs of raising funds.. Fundraising Shops Charitable activities 171.229} 1372,5311 16,018,814) 14,5441 16,467.1181 (71.2291 {33.8461 1372.531 } (417,3311 111,4871 16,030,301) 15,639,839) {4,544} 19.675) 111,4871 16,478,605) 16.100.691) Other.. Financing costs Total expenditure Net gains on investments Net incomellexpendlturè} Transfer be￿een funds 8.696 {119.204} 8,696 120.238 11 239,442 416,468 Net movement in funds 1119,2041 239,442 120,238 416,468 Reconcillatlon of funds: Total funds brought forward Total funds carried forward 2.002,970 1.883,766 205.792 445,234 2,208,762 2,329.000 1.792.294 2.208,762 26 Docusign EnvelopÈ ID." 47BA6A69-F6E8496(k8251-86815E45B9A1 Dame Hannahs Balance Sheet 31 March 2024 Group 2024 Charlty 2024 2023 2023 Fixed assets.. Tangible assets Investments Total fixed assets Notos 926,263 5,000 602,473 5,000 914,233 5,004 588.319 5.004 16 931.263 607.473 919.237 593,323 Current assets: Stocks Debtors Cash al bank and in hand Total current asset5 17 18 18,770 31,914 426,556 550,789 1,840,917 2,382,064 18,770 462,049 1,788,969 31.914 497.996 2.267 823 2,286,243 2.964,767 2,269.788 2,797,733 Liabilitigs: Creditors.. amounts falling due within one year Net current assets 19 562,331 849,441 553,178 1.269,159 1,528,574 1.723,912 2,115,326 1,716,610 Total assets less current liabilities 2.655,175 2,722,799 2,635,847 2.121,897 Creditors.. amounts falllng due after one year Total net assets 326.175 514.037 326 175 514.037 2,329,000 2,208,762 2,309,672 1,607 860 Total fund5.' Resiricled funds Unreslricled funds 445,234 205,792 1.883,766 2.002,g70 2.329 000 2 208 762 445,234 1,864,438 2 309 672 205.792 1.402,068 1.607,860 The consolidated financial statements on pages 28 to 45 were approved by the Trustees and aulhorised for issue on I 1111 l i¥ and were signed on its behaK by.. Professor Davld Coslett {Chalrl Company number: 11878746 27 Docusign EnvelopÈ ID." 47BA6A69-F6E8496(k8251-86815E45B9A1 Dame Hannahs Consolidated Statement of Cash Flows Year ended 31 March 2024 Notes 2024 2023 Cash ftows from operating activitiOS'. Net cash (used in) operating activitles 26 56,140 58,718 Cash flows from investlng activitigs.. Interest from inveslmenls Proceeds from the sale of tangible fixed assets Purchase of tangible fixed assets Net Cash (used In) investing activities 13.841 415 402,254 524 8,576 220.236 387 998 211,136 Cash flows from financing activlties: Repayment of borrowing Net cash (used in) financing activlties 97,009 100.892 97,009 100,892 Change In cash and cash equlvalents in the year Cash and cash equlvalents at the beginning of the year Cash and cash equivalents at the end of the year 1541.147) {370.7461 2.382,064 1.840.917 2,752,810 2.382,064 27 28 Docusign EnvelopÈ ID." 47BA6A69-F6E8496(k8251-86815E45B9A1 Dame Hannahs Notes and Accounting Policies Year ended 31 March 2024 1. Accountlng pollcles The financial statements have been prepared under the historical cost convention. The financial reporting framework that has been applied in their preparation is applicable law and Financial Reporting Standard applicable in the UK and Republic of Ireland IFRS 1021 {effeclive January 20191 and the Slalemenl of Recommended Practice applicable to charities ICh2rilies SORP IFRS10211 and the requirements of the Companies Act 2006. The Charity conslitules 8 public benefit enlily as defined by FRS 102. Basls of Consolldation The consolidated financial statements incorporate the financial statements of the group and all group undertakings. These are adjusted. where appropriate, lo conform to group accounting policies. Acquisitions are accounted for under the acquisition method. The results of the entity acquired is included in the group profit and loss account after the dale control passes. Legal status of the Charlty The Charity is an incorporated Charity, registered in England and Wales. Its registered address is Woodland Road, Ivybridge, PL21 9HQ. Income Voluntary income.. General donations are accounted for when received. legacies are recognised when their enlillemenl, certainty and measurability have been established. Other trading activities.. Shops income: monoy raised from the Charity shops is recognised on receipt. Income from charitablg activities: Income Is tsken to the Statement of Financial Activities on a receivable basis. Expendlture All expenditure is accounted for on an accruals basis. Operating leases.. costs in respect of operating leases are charged on a slraighl line basis over the lease term. Fixod assets Tangible fixed assets.. the cost of tangible flxed assets is their purchase cost, together with any incidental expenses of acquisition. Items Costing over £1,000 are capilalised, items costing less are written off in the year of purchase. Donated assets are capitalised at a v81ue equivalent to rnarkel value at the dale of donation. Depreciation is calculated so as to write off the cost of tangible fixed assets less their estimated residual values on a reducing balance basis, over the expected useful economic lives of the assets concerned. No depreciation is charged in the year of purchase or of disposal. Non land and building assets are removed from the asset register within 15 years of purchase. The principal annual rates used for this purpose are.. Improvements lo leasehold buildings 5° Fixtures, fillings and equipment 20% Motor vehicles 25% Trust website 20% 29 Docusign EnvelopÈ ID." 47BA6A69-F6E8496(k8251-86815E45B9A1 Dame Hannahs Notes and Accounting Policies Year ended 31 March 2024 1. Accounting policies (continued) Investments.. li51ed investments are carried al the closing market value prevailing at the balance sheet dale. Unlisted investments are carried at cost, less any provision needed lo recognise a diminution in value. The nel unrealised gains or105ses on the revaluation of investments are taken lo the Statement of Financial Aclivilies. Current assets Stock.. stocks are valued al the lower of cost and net realisable value. Donated goods sold in Charity shops are thus valued {and insured) at zeTO Cost. Llabillties Pensions Dame Hann8h Rogers School conlribules to a multi*mployer defined benefit pension scheme which is administered by Devon County Council {LGPSI. The charity has reached agreement with Devon County Council lo pay enhanced conlributs'ons on behalf of its employees in their scheme. for the years ending 31 March 2024 through lo 31 March 2026, in order to meet past service deficits. Accrual provisions have been provided in the financial slalemenls (see note 141. No provision has been made for amounts due after 2026 as the lotsl cannot be eslimaled reliably. Funds There are various types of funds which require separate disclosure. These are as follow5.. Restricted funds.. donations or bequests received which the donor earmarks for specific purposes. Such purposes are within the overall aims of the organisalion. These funds may be income only (where the capital musl be relained} or income and capital (where the donallon and the income there from rnay be utilisedl. Deslgnated funds.. the Charily may al its discretion set aside funds for specific purposes which would otherwise form part of the general funds of the organisalion. Unrestricted funds.. funds which are expendable at the discretion of the Trustee in the furtherance of the objects of the Charity. Financial instruments The Charity only has financial assets and financial liabilities of a kind that qualrfy as basic financial instrLJments, except for listed investments (described above). These are classrfied as fair value through the profit and loss. which are initially measured al fair value (which is normally the transaction Price excluding transaction costs). and then remeasured al their fair value determined by reference to their market value at the balance sheet date. Basic financial instruments are initially recognised al transaction value and subseqLJenUy measured at their selllement Value. Golng concern 11 is the view of the Tnjstees that the Charity is a going con￿M, this is on the basis that.. With inflation remaining a key concern, our fees were increased on average by our budgeted 6¥0 from April 2024 (average irf 10% from April 20231. a welcome and much needed slep forward over the last couple of years {after years of little and even no O/¢ Increases). With this precedent future increases are more likely to follow overall inflation levels but this is not guaranteed, in our longer terffl financial forecasts we have assumed 40k annual increases from financial year 2025126 and beyond. 30 Docusign EnvelopÈ ID." 47BA6A69-F6E8496(k8251-86815E45B9A1 Dame Hannahs Notes and Accounting Policies Year ended 31 March 2024 Golng Concern (contlnued) At our financial year end, we had 31 residential placements. this increased lo 32 during April 2024 as the planned residential placement growth commenced. Since then we have welcomed a further 3 residenti21 placements, sadly 1 resident passed away and we have a further 4 placements transitioning. This means Dame Hannahs should reach the current operational residential capacity of 38 by the end of the 2024125 financial year. As we have seen there is always a risk of mortality given the Complex disabilities of the individuals we care for & support. Operationally and financially we manage this risk by having excellent commissioner relationships, which provides us with the security of a wailin9 list of potential new placements. We can also increase income organically as the needs of existing placements increase. These two options give us the confidence lo believe that the charity can gradually increase lo 38 placements by the end of 2024125 and then remain al least al this number. Vvorks have started on the refurbishment of 8 currenuy vacant bungalow that will enable a fvrther 4 residential placements lo join during 2025126. This will enable the Charity to support up lo 42 residential placements and be in a significantly increased operational and rinancial improved position. We make the assumption that this number. maybe reduceé by one individual per annum and that il takes between around 3 to 6 months for a new placement lo commence. We do not believe that the impact of such an event is significant in terms of future budgets & plans. Recruilmenl and retention of care and medical staff is a reducing bul ongoing concern. this impacts the number of placements we can care for and support. There remains a well documented shortage of such staff in the sector and the current labour market favours those Iwking for employment in other industries. In common with the NHS and other care organisalions retention is also an ongoing issue. Having the appropriate number of well-trained carers and medical staff is essent121 from both a care. regulatory and financial performance perspective. We are conslanuy monitoring how competitive our rates of pay are. in an effort to ensure our pay and benefits package remains attractive. Improvements in pay and conditions are balanced, as much as possible, with OA increases in the fee income we receive. In these challenging limes our overall approach lo recruitment and retention is under constant review and we are confident our approach does not pul us at a competitive disadvantage. From the 1st January 2023 we initiated a further new pay strategy for these staff to best ensure that we pay staff competitively compared to the local market, with regular and consistent increases {al least annually). We have also followed government guidelines alongside using external professional support in order to commence an international staff recruilmenl drive. with the benefits of the work pul into this now being seen. The initial impact of these measures has been positive. with signrficanl recruitment and retention improvements being seen from May 2023 onwards and thus has put the charity in a position to be able lo increase residential placements. The Charity remain5 positive in relation to this area but we do not underestimate the ongoing drfficulties we are likely to face in this area of activity. The need lo vacate our main retsil warehouse and charity shop from the 1 Ph April 2023 resulted in a reduction in retail income and surplus when compared lo the actual returns seen up to the 31￿ March 2023. Recovery plans were commenced, a new warehouse was Sel up, existing stores opened for longer hours and new shops have begun to open. This has led lo a gradual recovery of the retail financial performance, especially as our shops are principally located in lower income areas where the current dernand is high, something we see continuing given the challenging economic circumstsnces in the UK. Our prudent budgeting and cash forecasting. together with our risk management processes meant that the actual impact has been manageable. Our actual retail annual surplus for 23124 was a small surplus and given the extremely challenging circumstances this has been a magnificent success. After a year of necessary consolidation and reslrucluring the retail operations in 23124 returning lo consislenl ané increasing surplus generation is being forecast for 2024125 and into the future, with new shops and increasing income I surplus being planned each financial year for the foreseeable future. During 2023124 the new Grant strategy began lo be successful with £240k of restricted Grants and Legacies (for our residential accommodation refurbishment project) being received. Building on the successes and new fundraising plans during 2023124 we expect lo see further improvements in Fundraising (Community, Grants, Legacies & Corporates) during 204125. These activities are expected to further miligale the Ios5 of income from the charity shops in 2024125 and beyond and continue lo provide much needed funding 10 5UPPOrt the ongoing improvements lo the site and services. 31 Docusign EnvelopÈ ID." 47BA6A69-F6E8496(k8251-86815E45B9A1 Dame Hannahs Notes and Accounting Policies Year ended 31 March 2024 Going ¢oncorn (continued) Property investment budget costs are kept high al £416k in 202412025. This is lo enable occupancy increases and ongoing improvements following a number of years of low or no investrnenl {due lo Covid-19 and before this availability of funds). Wilhoul occupancy increases and further grant funding success these planned investments wll need lo be scaled back as we wail for grant and l or arrange other potential funding sources. Already received designated legacy receipts can be used but more grant, legacy and other fundraising support will be required in order lo achieve what is required to make the necessary property improvements that will significantly benefil both our existing and new residential placements. Such expenditure is regularly reviewed and carefully controlled lo budget by the Executive team reporting lo Trustees on a regular basis. If placement growth plans are slowed down, fundraising does not perform or investment plans change then the 2024125 investment budget may need lo be updated. With the significant progress made during the period lo March 2024 the financlal posltion remains challenging bul manageable from a going concern perspective. Cash is budgeted to gradually reduce due to the investment required. stsffing and property, lo be able to benefit from the longer term stability that increased residential placements will bring. Following this period of property investment the focus is now on increased placements and reduced staff costs (reduced reliance on high cost care agency staff) the forward cash position is budgeted to remain manageable. Our biggest challenge is likely lo be cenlered on staffing, in common with all other organisations in this sector. Our risk management processes indicate that changes in the external environment may require us lo update our operational and strategic assumptions. As a result. the Trustees and the executive regulady review and carefully consider the impacts on our financial performance. and we are confident of being able to put in place further actions rf and when required to mitigate their effects. On the basis of the financial support that has historically been made avai18ble and the progress in the agreed invest lo grow strategy the Trustees consider that there are no materi81 uncertainties in relation lo being a going concem and accordingly the accounts have been prepared on a going concern basis. 32 Docusign EnvelopÈ ID." 47BA6A69-F6E8496(k8251-86815E45B9A1 Dame Hannahs Notes and Accounting Policies Year ended 31 March 2024 3. Incomo frorn charltable aetlvitles Unrestricted Fund5 2024 Restricted Funds 2024 Total Funds 2024 Total Funds 2023 Grant income Donations and grfls Legacies 205.000 11.864 34,065 205,000 46,698 36,345 34.834 2,280 73,316 228,467 37.114 250.929 288,043 301,783 4. Income from Charitabla activities Unrestricted Funds 2024 Reslricled Fund5 2024 Total Funds 2024 Total Funds 2023 Fees receivable Other income 5.898,360 5,898.360 5.389.498 4,182 5.898,360 5,898.360 5.393.680 S. Income from other trading activltles Unrestricted Funds 2024 Reslricled Funds 2024 Total Funds 2024 Total Funds 2023 Income from charity shops 389.903 389,903 821,172 6. Income from invgstments Unrestricted Funds 2024 Restricted Funds 2024 Total Funds 2024 Total Funds 2023 Interest and dividends 13,841 13,841 524 33 Docusign EnvelopÈ ID." 47BA6A69-F6E8496(k8251-86815E45B9A1 Dame Hannahs Notes and Accounting Policies Year ended 31 March 2024 7. Net income from trading a￿1VIlIOS of subsidiaries The taxable profits irf Hannah's119881 Ltd which arise from the operation of Charity shops are paid by Grft Aid lo the Charity. Audited accounts are filed with the Registrar of Companies. A summary of the trading results is shown below- Proflt and logs account 2024 Turnovor 389.903 372,531 Operating expenses Operatlng profit Interest payable and similar charges Interest receivable 17.372 1.061 Net tradlng profit Tax on profit on ordinary activitlès Profit after taxatlon 18.433 18,433 1405,462) 407,659 20.630 Glft ald dlstrlbutlon Reserves blf Reservos clf Balance sheet Assets 113,540 Liabilities 92,908 Capital Reserves 20,630 8. Expendlture on raising funds Total Funds 2024 Total Funds 2023 Depreciation Marketing agency fees Other costs Shop costs 2,124 45,900 23,205 372,531 2,496 11,546 19,804 417,331 443,760 451,177 Included in expenditure on raising funds was restricted expenditure of nil12023- £nill. 34 Docusign EnvelopÈ ID." 47BA6A69-F6E8496(k8251-86815E45B9A1 Dame Hannahs Notes and Accounting Policles Year ended 31 March 2024 9. Analysls of expenditure on charitable activities Unreslricled Funds 2024 Restricted Funds 2024 Total Funds 2024 Total Funds 2023 Staff costs Premises costs Supplies Depreciation Bad debts written off Other 4,063,634 956,801 116,139 52,947 4,063,634 3,918.001 956,801 832,464 116,139 130,255 60,930 58.426 41.704 40,722 7,983 54,103 3,504 57,607 5.243,624 159,028 616,162 11,487 5.255,111 5,021.572 159,028 175.716 616,162 442.551 Governance costs {note 101 Support Costs (note 101 6.018,814 11,487 6,030,301 5,639,839 Expenditure on charitable activities was £6,030,301 {2023- £5,639,839) of which £6,018,814 {2023- £5,626.5051 was unreslricled and £11,48712023 - £13.3341 was restricted. 10. Govemance and support costs Support costs GovernanGe costs Total 2024 Total Basis of 2023 allocation Managemenuadmln stsff salaries Legal and Professional Other 616,162 101.499 717,661 553.188 Time spent 32,606 24.923 32,606 24,923 23.761 Governance 41,318 Govemance 616,162 159,028 775,190 618.267 11. Ngt in¢omol{expendlturell Nel incomellexpendilurel for the year is after charging.. 2024 2023 ILoss}Iprofil on disposal of fixed asse15 Depreciation of leasehold assets Depreciation of owned asset5 Auditor's remtjneration f(￿ audit services.. Charity Subsidiary Non-audit services Rental of shop premises - operating lease5 Other operatsng leases 114,996) 19,185 43,869 1298) 10.317 50,605 7,700 6,300 6,000 127,587 53,383 7.000 6,000 8,000 115,952 43,507 35 Docusign EnvelopÈ ID." 47BA6A69-F6E8496(k8251-86815E45B9A1 Dame Hannahs Notes and Accounting Policies Year ended 31 March 2024 12. Analysls of staff costs, Trustge's remuneration and gxpenses and thg costs of key management personnel The aggregate payroll costs were as follow5.. 2024 2023 Wages and salaries Social security costs Pension costs Other staff costs Apprenticeship levy Agency fees 3.856.794 332,925 228,280 72,862 5.696 297.822 3,326.121 275.904 216.734 85,590 2,549 564.291 4,794,379 4,471.189 The Trustees did not receive any remuneration as Trustees during the year. One Trustee was reimbursed for travel costs incurred in respect of the charity éuring the year. The total costs reimbursed in the year were £1.40912023.. £595). The average number of full and part time employees during the year wa5 19312023.. 1891. The number of employees whose emoluments exceeded £60,000 based on a full year's salary is as follows.. within the £60.000- £70,000 band.. 112023.. 1), wilhin the £70,000 - £80.000 band.. 1 {2023'. 11, 2 of the employees are members of one of the defined benefit pension Schemes. The key management personnel of the group comprises the Senior Management Team as shown on page 4. Last year this was considered lo be the executive team only. The aggregate employee benefits payable lo the key management personnel for the year were £300,51612023'. £177,121). This included pension costs of £38.58312023.' £16.0531. The Charity gives fvll fair consideration lo applications for employment by disabled persons and has regard to their apliludes and abilities. The Charity provides appropriate training, career development and promotion for all staff including the disabled employees. 13. Taxatlon DHRT 2079 Limited is a registered Charity. As such it is entitled lo certain tax exemptions on income and profits from investments and surpluses on any trading activities carried on in furtherance of the Charivs primary objectives provided that these profi15 and surpluses are applied solely for charitable purposes. 14. Ponsion schgme An accrual provision has been recognised in the financial statements in respect of the past service deficit contribution to the Devon County Council pension scheme. The deficit is calculated based on an actuarial valuation of the scheme in 2023. It was agreed that the deficit would be funded by an increase in employer pension contributions of £42,400 in 2023124. £44.000 in 2024125 and £45,700 in 2025126. In the current year accounts £44,000 {2023'. £42,400) is included within creditors due within one year and £45.70012023= £89.6961 is included within credilors due after more than one year. The group operates an autornalic enrolment scheme with NEST, which is a defined contribution plan. The assets of thi5 scheme are held separately from those of the company in an independently administered fund. The total pension cost for the group was £63k12023.. £50kl. At 31 March 2024. the group had outstsnding pension contributions of £15k {2023'. £12kl. 36 Docusign EnvelopÈ ID." 47BA6A69-F6E8496(k8251-86815E45B9A1 Dame Hannahs Notes and Accounting Policies Year ended 31 March 2024 15. Tangible fixed assets Group Flxtures, Leasghold fittings and buildings oquipment Motor Vghlcles Trust Wgbsite Total Cost or valuation Al 1 April 2023 Additions Disposals Al 31 March 2024 408,892 279,991 1,980,359 104,263 1,187,791 153,960 18,OOD 41,276 2,584.487 402.254 1,218.241 688,883 896,831 141,510 41,276 1,768.500 Depreciation At 1 April 2023 Chare for year Eliminated on disposals At 31 March 2024 25,197 19,185 1,785,993 38,060 1,172 795 133,349 5,049 30.036 37,475 760 1,982,014 63,054 1,202.831 44.382 651,258 108,362 38,235 842.237 Net book value At 31 March 2024 At 31 March 2023 644.501 245.573 33.148 3,041 926,263 383.695 194,366 20,611 3,801 602,473 Charity Flxtures. Leasehold fittings and bulldlngs equlpment Motor vehicles Trust website Total Cost or valuation Al 1 April 2023 Additions Disposals At 31 March 2024 408,892 279,991 1.936,763 104,263 1,187.791 153,960 18,000 30,450 41,276 2,540,891 402,254 1.218,241 688,883 853,235 141,510 41.276 1 724,904 Depreciation Al 1 April 2023 Chare for year Eliminated on disposals Al 31 March 2024 25,197 19,185 1,756,551 35,936 1.172,795 133,349 5,049 30.036 37.475 760 1.952,572 60,930 1,202,831 810,671 44,382 619,692 108362 38,235 Net book value At 31 March 2024 At 31 March 2023 644.501 233.543 33.148 3.041 914,233 383,695 180,212 20.611 3.801 588,319 37 Docusign EnvelopÈ ID." 47BA6A69-F6E8496(k8251-86815E45B9A1 Dame Hannahs Notes and Accounting Policies Year ended 31 March 2024 16. Investments Investments - unlisted Group and Charity 2024 2023 Shares in Brain in Hand 5,000 5.000 Cost of shares in Hann8h's119881 Limited Cost of shares in Hannah5 Limited The investments of the Charity include the 2, £1 shares in Hannah's11988} Ltd. a company incorporated in England and Wales, which represents the whole of the share capital. H8nnah's119881 Limited now operates nine charity shops, one in Ivybridge, six in Plymouth, one in Newton Abbot and one in Sallash, all selling donated goods. The profits earned by the company are passed to the Charity by means of a distribution under Gift Aid,. the amounl distributed to the Charity as at the year ended 31 March 2024 was £405,462 {2023'. £193,244). Hannah's11988} Limited is registered In England, ¢ompany number 02258879. Any remaining profits have been distributed post year end. Hannahs Limited was incorpor21ed on 20 April 1995 and was used to operate self-calering holidays for people with disabilities during the holidays. The company is currently dormant. 11 has two issued and fully paid ordinary £1 Shares owned by Dame Hannah Rogers School. Hannahs Limited is registered in England. company number 03047816. The registered address for both companies 15 that of the Charity. 17. Stock Group Charlty 2024 2023 2024 2023 Fo¢xl and other stock 18,770 31,914 18,770 31.914 38 Docusign EnvelopÈ ID." 47BA6A69-F6E8496(k8251-86815E45B9A1 Dame Hannahs Notes and Accounting Policies Year ended 31 March 2024 18. Debtors Group Charlty 2024 2023 2024 2023 Trade debtors Prepayments and accrued income Amounts owed from group undertakings Other debtors 193.737 224.436 312.463 174.020 184,257 189,393 303.811 137.996 85,055 3,344 8,383 64,306 56.189 426.556 550.789 462,049 497.996 19. Creditors - Amounts falllng duè wlthln one year Group Charity 2024 2023 2024 2023 Bank loans- Inote 201 Other loans- unsecured (note 201 Trade creditors Amounts owed to group undertakings Accruals and deferred income Other laxalion and social security Obligations under finance lease Inole 211 Other creditors 40,000 50,000 87.748 40,000 50,000 269,713 40,000 50,000 85,180 40,000 50,000 267,609 441,906 256,089 133,930 6,086 73.539 214.172 78,734 17.395 74.282 275,889 134,215 6,086 73.538 207,587 78,734 17,395 74,282 562,331 849,441 553,178 1,269,159 20. Creditors-Amounts falllng due after one year Group Charfty 2024 2023 2024 2023 Accru315 Bank loans- CBIL Other loans - unsecured Obligations under finance lease (note 211 Other creditor5 14,818 50,000 200,000 15.657 45.700 50,366 90,000 250.000 3.975 119,696 14,818 50,000 200,000 15,657 45,700 50,366 90.000 250.000 3.975 119.696 326,175 514.037 326.175 514.037 The bank loan has a credit period of 72 months. with 8 fixed interest base rate of 4.33Yo. The bank loan is unsecured. The other unsecured loan is interest free and Is repayable In equal annual instslmenls over a len-year period. 39 Docusign EnvelopÈ ID." 47BA6A69-F6E8496(k8251-86815E45B9A1 Dame Hannahs Notes and Accounting Policies Year ended 31 March 2024 21. Obligations under flnance lease The finance lease relates to a server and computers recognised within the fixtures, fittings and equipment category of tangible fixed assets. Group and Charity Present value of minimum leaso payments Mlnlmum lease payments 2024 2023 2024 2023 Within one year Between one and five year5 19,675 39,294 10,305 5,875 15.953 33,051 6.086 3.975 58,969 19,965} 16,180 {6.119 49.004 10.061 Less.. future finance charges Present value irf lease obligats'ons 49,004 10,061 49,004 10.061 Includod In the financial statements as.. 2024 2023 Current obligations under finance lease N0n-cu￿ent obligations under finance lease 15,953 33,051 6.086 3,975 49,004 10.061 The finance lease is secured by the lessor's ts'ue lo the leased assets which have a carrying value of £48,162 {2023.. £11,206). The Trustee wnsiders that the carrying amount of the obligation under finance lease is approximate to its fair value. 40 Docusign EnvelopÈ ID." 47BA6A69-F6E8496(k8251-86815E45B9A1 Dame Hannahs Notes and Accounting Policies Year ended 31 March 2024 22. Fund balances Group Balance Brought Forward Balance 31 March 2024 Incoming Resources Resources Galns on Expended Investments Restricted Funds Bungalow refurbishments Works al Mews and sensory garden Other 213.360 34,065 3.504 213,360 184,065 47,809 150,000 55.792 {11,487) Unrestrlcted Funds General Unreslricled Funds At 31 March 2024 2 002.970 6,339.218 6,467,118 8,696 1,883,766 8,696 2,329,000 2,208,762 6,590,147 6,478,605 Balance Brought Forward Balance 31 March 2023 Incomlng Resources Resources Galns on Expended Investments Restrlcted Funds Works al Mews and sensory garden Other 150,000 9.490 150,000 55,792 59,636 {13,334} Unrestrlcted Funds General Unrestricted Funds At 31 March 2023 1.732,658 6,357,669 6.087,357 2,002,970 1,792,294 6.517.159 6.100,691 2.208,762 Charlty Balance Brought Forward Incomlng Resources Resources Expended Gains on investments Balance 31 March 2024 Restrlcted Funds Bungalow refurbishments Works al Mews and sensory garden Other 213,360 34,065 3,504 213.360 184.065 47.809 150,000 55.792 {11,4871 Unrestrlcted Funds General Unreslricled Funds At 31 March 2024 1402.068 6.546,960 6.093,286 8.696 1.864.438 1,607,860 6,797,889 6,104,773 8,696 2,309,672 Balance Brought Forward Incoming Resource5 Resources Gains on Expended Investmonts Balance 31 March 2023 Restrictgd Funds Works al Mews and sensory garden Olher 150,000 9,490 150,000 55,792 59.636 113,334) Unrestrlcted Funds General Unreslricled Funds At 31 March 2023 1535,933 5.536,162 5,670,027 1,402,068 1,595,569 5,695,652 5,683.361 1,607,860 41 Docusign EnvelopÈ ID." 47BA6A69-F6E8496(k8251-86815E45B9A1 Dame Hannahs Notes and Accounting Policies Year ended 31 March 2024 Unrestricted General Funds The Trustee Board believes that in order lo ensure the continued provision of our services lo the Charity's beneficiaries in the event of an unexpected reduction in funding or incurring of unplanned expenditure. the Charity should hold free reserves from which il can draw down. Al 31 March 2024. the Trust had free reserves of £1,256,24012023.. £1,451.289}. Free reserves are represented by unrestricted funds less unreslricled fixed assets. The Trust ulilises reserves to finance unforeseen c05t pressures and lo support significant investment in land, buildings, fixtures, fittings. vehicles and equipment in order to maintain and further develop the service level il provides. This development has continued during the year with investment in the year of £402k12023.. £220k) in tangible fixed assets. spent mainly on our residential £ccommodation refurbishment programme., which was mel from free reserves, granis. legacies and other fundraising. Levels of income and expenditure are not usually subject lo material fluctuations in the short term and can be forecast with a reasonable degree of certainty. Business interruption insurance124 months. loss of income) is also in place. The Trustee Directors regularly review the reserve levels. The current policy lo ensure adequate reserves Is based on a risk- based approach. Trading risk. other operational risks and significant likely investments are estimated considering exisling commitments and planned future aclivilies. Free reserves at 31 March 2024 meet the estimated net risk. In order to be able lo continue lo achieve the necessary improvements lo our service, propety, grant, legacy and other fundraising support will be essential over the next 12 months and beyond. Unrestrlcted Designated Funds 11 is the Trustee Board's intention lo continue to meet and maintain its free reserves lo be able lo meet the estimated nel risk. Through ongoing improved financial performance and increased external support for the essential and highly valuable care services provided, the Trustee board aims to set up unrestricted Designated Fund5 that will support the necessary ongoing investment in the following key areas over the next 24 months: l. Residential Accommodation Refurbishment and Improvement Fund - including ongoing and further planned refurbishments and improvements al all 7 residential buildings. 2. Staff Retention and Recruilmenl Fund- with the we114ocumenled and ongoing staffing crisis in Social care further investment in our highly valued and dedicated staff will be essential. 3. Energy Crisis Fund- to support both energy efficiency where possibleladvisable and support the expected and ongoing higher energy prices. 4. Activity Areas Improvements Fund - including bul not limited lo further improvements to the hydro-therapy pool. sensory rooms. sensory gardens, improved sile accessibility and grounds. 5. Site Development Fund - a feasibility study has been completed. Significant future funding will bo required to ensure that the Charity can make the best possible use of Ihe siles il operates from. Wilhoul additional funding support, il will be exirernely drfficult for the Charity lo be able to meet these additional Significant challenges and be able lo continue lo deliver and improve on the excellent level of care and support provided. In the short-term Trustees are aware that il is likely that the Unreslricled General Reserve will be required to support these significant but necessary cost pressures, further charitsble support will be required lo ensure that the Charity can continue to deliver ils highly valued services into the future and be able lo keep an appropriate level of Unrestricted Reserves. Othgr Restrided Funds include.. Various donors- BOMA 7 Wheelchair. Funds brought forward irf £1.281, depreciation charged of £320 leaving a balance carried forward al the yearend of £961. ATASS Foundation- funds brought forward of £4,627 were used lo part purchase 8 vehicle costing £11,500 during the year. A depreciation charge of £1,157 depreciation has been made leaving a b8lan¢e carried forwar at the year end of £3,470. 42 Docusign EnvelopÈ ID." 47BA6A69-F6E8496(k8251-86815E45B9A1 Dame Hannahs Notes and Accounting Policies Year ended 31 March 2024 Leather Sellers CompanylLord Tavernors - in prior years £50,000 was received to purchase a minibus. Funds brought forward £6,729. depreciation charged of £1.682 leaving 2nd balance carried forward al the year-end of £5,047. Funds raised from various donors towards Hydro equipment and sen50ry toys for Ivybridge. Funds brought forward of £3,3g3. depreciation charged of £170 leaving a balance carried forward at the year*nd of £3,223. League of Friends Newton Abbot Hospitals - income was re￿iVed in 2018 for the purchase of wheel chair clamping equipment, Hydrotherapy pool replacement trolley and hoist. hydro changing trolley. overhead tracking and hoisting equipment. a mobile hoist and Defib Tech Lifeline and associated fixing costs. Funds brought forward of £3,345. depreciation charged of £669 leaving a balance carried forward al the year-end of £2,676. Bruce Wake Charitable Trust- income of £2,500 was received in 2018 towards a Veloplus wheelchair bike. along with a further £4,400 in 2019- £1.400 from The Hedley Foundation and £3,000 giving a total ftjnd of £6,900. The funds were spent in full on fixed assets in 2020. Funds brought forward of £3,211, depreciation charged of £642 leaving a balance carried forward at the year-end of £2,569. The Clemas Trust £2,520 income was spent on fixed assets in 2018. Fund5 bTought forward of £731, depreciation charged of £146 leaving a balance Ca￿led forward al the yearend of £585. Percy Billinglon Charity- income of £4,420 was received for the purchase of a main swing platform for sensory therapy. This income wa5 spent on fixed assets in 2018. Funds brought forward of £1.458, depreciation charged of £292 leaving a balance carried forward al the year*nd of £1,166. In 2020 funds of £5,118 were received from The Edward Gosling Foundation towards the lighting in the car park, this was spent in full. Funds brought forward of £4.166. depreciation charged of £210 leaving 8 balance carried forward at the year*nd of £3,956. Kitchen appeal raised £5,982 in 2020 which was spent in full on a new kitchen in the adult bungalows, a further donation lo the fund of £25 was received in 2022. Funds brought forward of £4.899. depreciation charged of £244 leaving a balance carried forward al the year-end of £4.655. In 2020 funds of £24,213 were re￿iVed from The Edward Gosling Foundation in respect of capital and restructure match funding. Funds brought foNRrd of £12.433. depreciation charged of £437 leaving a balance carried forward at the yearend of £12.006. In 2022 money was donated towards a shower trolley fund. Funds broughl forward were £9,509, during the year, with depreciation charged of £2.014 leaving a balance carried forward al the year-end of £7,495. During the year ended 31 March 2023 a legacy of £150,000 was received towards improvement works al the Mews and a sensory garden. A further legacy of £34,065 was received during the year. This balance of £184,065 remains in the fund. however £37,568 has been spent on improving the Mews building and has been capitalised. This will mean that the fund will be depreciated in future years. In cash terms. £146,497 remains available lo invest in improving the Mews building. During the year the charity received campaign grants and income of £213.360 for bungalow refurbishments, this has been spent in full during the year on the bungalow refurbishment and the fund will be depreciated in future years. Docusign EnvelopÈ ID." 47BA6A69-F6E8496(k8251-86815E45B9A1 Dame Hannahs Notes and Accounting Policies Year ended 31 March 2024 23. Analysls of net assets between funds Group Fixed assets Current assets Total 2024 Invgstments Llabilities Restrl¢tgd Funds Other Funds 298,737 146,497 445,234 298,737 146,497 445.234 Other Fund51Reserves Unrestricted Funds 627,526 5.000 2.139,746 888.506 1 883,766 926,263 5.000 888.506 2,286,243 L 2.329.000 24. Operatlng1gase$ Operating leases where the Group and Charlty Is lessee Al 31 March 2024 the total of future minimum lease payments under non-cancellable operating leases (including shop premises) for each of the following periods were as follows.. Group Charlty 2024 2023 2024 2023 Not later than one year Later than one year and not later than five years Later than five years 374.141 1,348.070 4,426,346 390,048 1,298,207 4,483,800 303,383 1,211,476 4,426,346 302,000 1.208.000 4,483.800 6.148.557 6,172,055 5,941,205 5,993,800 25. Related party transactions There were no related party transactions during the year. 26. Reconclllatlon of net income to not cash oufflow from operating activitles 2024 2023 Net Income for the year Adjustments for.. Depreciation charges Interest from investments Loss on disposal of tangible assets Decrease in stocks Decreasellincrease} in debtors (Decrease) in creditors Net cash (used In) operating activitigs 120,238 416,468 63.054 113.8411 14,996 13,144 124,233 377.964 60.922 15241 298 5,523 159.1401 1482,2651 56.140 58,718 Docusign EnvelopÈ ID." 47BA6A69-F6E8496(k8251-86815E45B9A1 Dame Hannahs Notes and Accountlng Pollcles Year ended 31 March 2024 27. Analysls of cash and cash equivalents 2024 2023 Cash in hand Total cash and cash equlvalents 1,840,917 2,382,064 1,840.917 2,382,064 28. Analysis of Ghangos in net funds At 31 March 2024 Al 1 April 2023 Cash-flows Cash Loans falling due in less than one year Loans falling due after more than one year 2,382,064 190,0001 340,000 1541,147) 1,840.917 Igo,0001 250,000 90,000 1.952,064 451.147) 1.500.917 29. Non-adjusting events occurrlng after the end of the reportlng perlod On the 30th September 2024, the charity purchased the main historical sile that the Charity has operated from since 1958 for £3m. This wa5 funded by a £0.6m deposil1£0.2m from Charitable Reserves and a £0.4m unsecured EGF Loan) and a £2.4m bank loan. 45