**CHARITY COMMISSION FOR ENGLAND AND WALES** 


## **Trustees' Annual Report for the period** 

**From April 2023 to March 2024** 

**Charity name: Telford After Care Team (TACT) CIO** 

**Charity registration number: 1194205** 

## **Objectives and Activities** 

||SORP reference||
|---|---|---|
|Summary of the purposes<br>ofthe charityas set outin<br>its governingdocument|Para 1.17|Theobjectsof theCIO are,for the public<br>benefit, to relieve sicknessandneed<br>amongst people suffering severe and<br>multiple disadvantage including but not<br>limitedtothe rehabilitation and recovery<br>of people sufferingfromdrug and alcohol<br>addiction;poormental health and victims of<br>domestic violenceandabuse.|
|Summaryof themain<br>activitiesin relationto<br>thosepurposesfor the<br>publicbenefit,inparticular,<br>theactivities,projects or<br>servicesidentifiedinthe<br>accounts|Para1.17and<br>1.19|a) The provision of peer group and<br>one to onesupportand providing a<br>network of trained volunteers who<br>are able to offer support to<br>individuals,to assist in their<br>recovery andrehabilitation as<br>considerednecessaryand<br>appropriate<br>b) Providing services in<br>collaboration with local<br>communityand partner<br>organisations whoareconcerned<br>with the rehabilitation and<br>recovery ofthosesuffering from<br>addiction and poormentalhealth<br>c) Raising awareness to thepublic<br>on the effects of drug and alcohol<br>addiction<br>d) Providing or facilitating in the<br>provision of opportunities for<br>work, vocational training and<br>recreation<br>e) Providing a signposting service<br>to supportmentalhealth<br>wellbeing<br>f)<br>Educating and raising awareness of<br>the public on all areas relating to<br>domestic abuse and violence.<br>Theseservices areprovidedthrough<br>ourcorestrands, the"pillars"ofTACT:<br>•<br>Drop-in service<br>•<br>OutreachService<br>•<br>ListeningService<br>•<br>NightService|





||||•<br>StricklandHousing<br>•<br>TACT Traininq<br>TACT was founded in order to provide<br>support for those in recovery from addiction<br>and substance mis-use.  It was recognised<br>that most cases of addiction, if not all, stem<br>from childhood trauma leading to mental ill-<br>health.  In 2017 the Clinical Commissioning<br>Team tendered for a Mental Health hub to<br>provide support for service-users seeking<br>help for short-term conditions, such as grief<br>and loss, or waiting for Clinical Counselling<br>services (3-6 month waiting list at that time).<br>TACT won the tender and the resulting<br>services were commissioned under the<br>banner of ‘Branches’.  Hence services under<br>TACT cover addiction and dual-diagnosis,<br>whereas others under Branches cover<br>mental ill-health.|
|---|---|---|---|
|Statement confirming<br>whether the trusteeshave<br>had regard to theguidance<br>issued by the Charity<br>Commission onpublic<br>benefit||Para~~1.18~~|Trustees have all read the guidanceandthis<br>is usedin all of their discussions and<br>decision making.|





## **Additional information (optional)** 

You mav choose to include further statements where relevant about: 

|**A**||SORP reference|SORP reference|||
|---|---|---|---|---|---|
||Policy on grantmaking|Para 1.38||Small grants are available to service users<br>as per the TACT Grant Making policy.||
||Policy on socialinvestment<br>includingprogramrelated<br>investment|Para 1.38||<br><br><br>Not applicable||
||**chievementsand Performan**<br>Contributionmade by<br>volunteers|**ce**<br>Para 1.38||The annualnumberof hours contributed by<br>Service Uservolunteers was5,340.Based<br>on the National Minimum Wage (£10.42 per<br>hour from April 2023) this equatesto a<br>valueof£55,642.80.Service Users are<br>encouraged to volunteer as part of their<br>Recovery journey.<br>Volunteersworkinmany partsof the<br>service;their support isvitalto service<br>delivery and equallythe experiencethat<br>many gainisdemonstrably enabling them<br>to move on into paid work either<br>within TACT or with other employers.<br>Trustees are also volunteers and there have<br>been 8 Trustees working during the year.  On<br>average they work 8 hours per month (768<br>hours per year) Based on the graduate<br>median salary of £26,000(Graduate<br>labour market statistics, Calendar year<br>2023-Explore education statistics-<br>GOV.UK (explore-education-<br>statistics.service.gov.uk)<br> this equates<br>to£9,600.||
||||SORP reference|||
|<br> <br> <br><br> <br> <br>|Summaryofthemain<br>achievements of the charity,<br>identifying the difference the<br>charity's workhas madetothe<br>circumstancesof itsbeneficiaries<br>and anywiderbenefits to<br>societyas a whole.||Para 1.20||Seebelow|



## **NEW SERVICE USERS** 

The statistics in this following section contains data that covers the period of April 2023 to March 2024. There were 388 new service users accessing TACT services and the split by service accessed was as follows: TACT(Substance Mis-use) - 63 

Branches(Mental Health) – 165 

Listening Service – 115 Night Service – 44 

Outreach (Dual Diagnosis)- 160 

There were 168 direct referrals into TACT and Branches, 

There were 220 Other referrals in mainly by word of mouth, response to website and social media. 

SERVICE USER DEMOGRAPHICS 



The following data refers to the direct referrals received by TACT and Branches only. 

1. Gender of new service users Male 59.4% Female 40.6% 2. Ethnicity of new service users Black 2.9% Asian 5.9% White 91.2% 3. Age group of new service users 20s 20.9% 30s 20.1% 40s 32.5%he 50s 9% 60 plus 12% 

a) Those with mental health issues dominated the presentations at 46.1% followed by alcohol at 26.5%. That is a decrease of 4.5% for mental health only,  and decrease of 4.5% for alcohol with more presentations for cannabis(15.6%)  cocaine(up 1.9% to 5.9%)and heroin (up 4.9% to 5.9%). 

b) 34.4% reported they were alcohol only, 33.4% cannabis only, 10.1 % heroin only and 5.5% cocaine only. 

- c) 10.8% reported they were polydrug users, with those using alcohol and cocaine to those using alcohol and heroin in the ratio of 24:9 

## SERVICE DELIVERY 

The number of Service Users actively engaged during the year was 420*.  The number of attendances (which includes Service Users and visitors, was 8,016. 

67 Service Users were supported with Training, with 54 separate training sessions provided. 

30 Service Users were engaged on the Volunteer Programme in the year (broken down to a minimum of 20 engaged within TACT and 20 engaged within Branches.  At the end of the year there were 19 active volunteers. 

The table below shows the number of hours worked by staff TACT and Branches over the year. 

|Quarter||Paid Staff|Paid Staff|Volunteers|TOTAL||
|---|---|---|---|---|---|---|
|1||5,810||1,229|7,039||
|2||5,599||1,533|7,132||
|3||5,244.5||1,223.5|6,468||
|4||6,244||1,355|7,599||
|Total|||0|0|0||
||||||||
|No of Outreach Sessions||410|Call’s/emails on behalf of SU not included.||||
|Carried Out|||||||
|No of Individuals Engaged||178|||||
|through Outreach|||||||
|Sessions|||||||
|% of Service Users Seen|100%||||||
|within 5 Working Days of|||||||
|Referral into Service|||||||
|Number of 1-2-1 Sessions|2,914||Tact/Branches 1,664||||
|Provided|||Outreach 410||||





|||Night Service 439<br>ListeningService  369|
|---|---|---|
|Number of Did Not<br>Answer (DNA’s) for 1-2-1<br>Sessions booked|148|Listening Service|
|Number of Other Support<br>Provided by the service<br>(Direct Support)|5,197|Advice 714<br>Phone calls 615<br>Signposting 124<br>General support/Listening 722<br>Addiction/Recovery support 591<br>Crisis/ mental health support 926*<br>Other support 355<br>Referrals out 82|
|_*Of which 32 individuals were in Crisis. 30 of the individual crisis contacts were_<br>_successfully deescalated and given follow up support. 2 were passed onto the Crisis_<br>_Team._The remit for being in crisis is defined as “someone who has suicidal thoughts or<br>a plan to end their life”.|||
|Number of people<br>supported via the Safe<br>Place|58|TACT/Branches|
|Number of people on the<br>waiting list for services at<br>year end.|5<br>7|Outreach<br>Listening Service|



## _ADDITIONAL SUPPORT_ 

|Number of Mutual Aid Groups and Support Provided<br>over the Year|Number of Mutual Aid Groups and Support Provided<br>over the Year|Number of Mutual Aid Groups and Support Provided<br>over the Year|27 different groups<br>across the year|See<br>Below|
|---|---|---|---|---|
|Addiction/Recovery<br><br>Alcohol Relapse Group run by Stars<br><br>Alcoholics Anonymous (AA) sessions x 3 per week (Wednesday, Friday<br>evening and Saturday)<br><br>Addiction Recovery Chat (ARC) x 2 (Monday and Thursday evening)<br>Mental Health<br><br>Anxiety & Depression x 3<br>Mutual Aid<br><br>Gardening Group<br><br>Arts Group x 2 per week<br><br>Men’s Group<br><br>Transgender support group<br><br>Women’s Group<br><br>Sewing group<br>Other<br><br>Serenity Group x 3 (now also at Oakengates on Saturday)<br><br>Basic English and Maths<br><br>Creative Writing group<br><br>Reiki x 2<br><br>Cooking group/lessons x 2<br><br>Service User Forum|||||
|Service Plans in Place<br>for all Service Users||Individual bespoke plans|||
|Provision of<br>Recreational Projects||Yearly BBQ|||





|Mental Health and<br>Physical Health<br>Support Provision||Referral to MH services, GPs, access to Hep C<br>testing|
|---|---|---|
|Provision of Life Skills<br>Training||See above groups|
|Details of Other<br>Initiatives and Projects<br>Provided||See below.|



## **Night Service** 

The service was operating 7 nights per week from Strickland House from 6pm to 2am until January end. From 1[st] Feb the service has reverted back to the original operating hours of 4 nights from 6 am to 2 am. Below is the number of individuals referred into the Night Service over the reporting year. 

|Q1|11|
|---|---|
|Q2|13|
|Q3|9|
|Q4|11|
|TOTAL|44|



## Referrals were from: 

|Community Mental Health<br>Team<br>DD Calm Café<br>Internal<br>Police<br>ABT<br>Social Services<br>SP|10<br>2<br>23<br>3<br>1<br>2<br>1||
|---|---|---|



## Breakdown of support given 

- Mental health support calls     364 

- Other                                            280 

## Breakdown: 

## Other support 

- Referred on to TACT/Branches and Calm Café 

- Addiction/recovery support 

- Grief Support 

- Isolation/general support 

- Signposting 

## Outcomes: 

- Of the 44 referrals all engaged with support. 

- The referral numbers have remained consistent with last year’s 48. 

- Current number of clients receiving calls at the year-end are 11. 

- 5 also receive support from other services at Strickland House. 

(In all client cases the referrers are updated regularly and informed of any significant changes in circumstances with clients along with any referrals made by staff to other organisations). 

**Listening Service** 



The Listening Service is primarily aimed at supporting individuals experiencing situational Anxiety, Depression and/or Anguish in structured sessions. The service performance is evidenced by the GAD-7 and PHQ-9 outcomes, done on the first and last session. 

There have been three student Counsellor placements over the course of the year and two part time paid members of staff delivering this support intervention. 

At year end there is 7 clients on the waiting list, and 22 clients currently receiving sessions. There was a total of 115 referrals made into the service over the course of the year. They were as follows: 

|Referrer|NumberofClients|
|---|---|
|TACT/Branches|12|
|GP|1|
|IAPT|5|
|MPFT|5|
|CMHT|1|
|Wellbeingteam|2|
|Word of Mouth|5|



## **Outcomes:** 

|**mes:**||||||
|---|---|---|---|---|---|
|Yearly|1|2|3|4|TOTAL|
|Number of<br>sessions<br>offered|71|80|56*|162*|369|
|Number<br>DNA/missed<br>appointments|7|36|47|35|125|
|Sessions<br>Attended||||102|see below|
|Number of<br>referrals|22|32|30|31|115|



***** The number of sessions offered dropped due to staff absence in Q3. 

* The number of sessions increased in Q4 because of overtime and an additional student joining the team. This was a purposeful decision to keep the waiting list as low as possible. This data has not been kept in previous quarters, the exception being q4. This will be rectified going forwards. 

## **PHQ/GAD Random Sample** 

|**ample**|||
|---|---|---|
|Client|Pre Support|Post Support|
|Male 72yrs|15/8|9/5|
|Female 20yrs|12/6|3/1|
|Male 65yrs|9/9|5/6|
|Male 30yrs|8/9|8/9|
|Female 62yrs|26/21|23/19|
|Female 40yrs|25/19|23/16|
|Male 57yrs|22/13|15/9|



The Listening Service continues to have consistent positive results evidenced by the GAD-7 and PHQ-9 outcomes. The introduction of text message appointment reminders will hopefully bring down the number of missed appointments. 

## **Strickland Housing** 

After a rocky start to the year with extensive works being carried out on two of the properties, we are now close to becoming a registered provider. We have ended the year with 6 properties and 18 residents. 

We have been successful in recruiting to the Housing Manager post and the successful candidate has some 10 years’ experience working within the sector in Telford and has already become an integral part of the team here at TACT. 



The Recovery Programme offer has been improved with more structure added, and we end the year with five successful completions and Move-On’s.  With the exception of the Housing Manager the three paid support staff have all have lived experience and were volunteers prior to gaining this employment. 

## **Training and Education** 

This year has seen an expansion on the normal training we offer. This was imperative due to course duplication in Telford. The delivery of our new Basics in Computing proved to be successful and very much needed. Training offered has also included Basic Maths & English, Level 2 Mentoring, Level 2 Food Safety, Safeguarding, Boundaries and the Level 2 in Counselling. We are also hopeful that we will be successful in certifying the Addiction Recovery Training with our provider to get this up and running again. Sadly, Learn Telford have stopped delivering this. 

## **Outreach/Calm Café** 

This is the provision of Calm Cafes at both TACT and ABT which are facilitated by staff from both organisations, Mind, and Telford and Wrekin Council. Access is via a referral basis only for individuals who are having difficulties with their mental health but also have a dual diagnosis and find it harder to engage with services via the usual route. The Outreach service provides a up to 5 sessions or home visits to those unable to leave their homes due to either mobility, anxiety, or poor mental health/addiction issues with the view to encouragement to access other services for support. This year’s Outreach has seen: 

56 - referrals in 

174*- other/additional support given (other support includes text, email, accompanying to groups, social service appointments, CAB, probation, hospital, food parcel collection/drop off. *This figure only includes two quarters as data has not been kept consistently across all four quarter. This will be rectified going forwards. 

## **Stars Post Treatment Support** 

The Post Treatment support provides ongoing recovery support calls to individuals who have been discharged from treatment by Stars for up to a period of 5 years. 

In the fourth quarter there has been a key change to this provision. TACT’s engagement lead is now attending the last appointment alongside the stars worker where agreed. There are 4 individuals still engaging with support. 

   - 30 referrals 

   - 11 were no longer engaging 

- 15 no longer required the support 

## **Other Support Groups Provided and Numbers Attended** 

Q1 Q2 Q3 Q4 Year No No No No No No No No No No 



||Grps|Atten|Grps|Atten|Grps|Atten|Grps|Atten|Grps|Atte<br>n|
|---|---|---|---|---|---|---|---|---|---|---|
|AA (Tue)|12|141|13|212|12|234|13|268|50|855|
|AA (Fri<br>evening)|||8|87|7|59|12|238|27|384|
|AA Polish<br>(Sat)|8|34|8|30|10|35|9|25|35|124|
|Addiction<br>Recovery<br>Group<br>(Mon)|||7|48|11|104|11|105|29|257|
|Addiction<br>Recovery<br>Group<br>(Thu<br>evening)|||||||8|24|8|24|
|Anxiety &<br>Depressio<br>n(Fri)|11|33|12|84|12|88|10|32|45|237|
|Anxiety &<br>Depressio<br>n(Mon)|11|72|11|72|12|84|12|76|46|304|
|Arts<br>Group<br>(Tues)|12|91|12|91|3|24|7|25|34|231|
|Arts<br>Group<br>(Thurs)|10|82|10|82|4|21|12|6|36|191|
|Basic<br>English<br>(Tues)|11|42|11|42|4|14|6|6|32|104|
|Basic<br>Maths<br>(Thurs)|10|18|10|18|1|1|6|6|27|43|
|Cooking<br>Group<br>(Friday)|||||2|6|10|23|12|29|
|Men’s<br>Group|11|62|11|62|10|97|12|78|44|299|
|Reiki<br>(Tues)|||||4|10|||4|10|
|Reiki<br>(Thurs<br>evening)|13|50|12|50|10|42|8|20|43|162|
|Reiki<br>(Wed)|13|77|12|77|13|71|2|10|40|235|
|Serenity<br>Group<br>(Sat<br>Oakengat<br>es)|9|60|9|30|||10|54|28|144|
|Serenity<br>Group<br>(Thurs)|9|126|13|126|11|123|11|83|44|458|
|Sewing<br>Group<br>(Friday)|4|4|4|4|1|1|2|9|11|18|
|Smart<br>Recovery<br>Group<br>(evening)|8|11|8|11|6|2|6|13|28|37|
|Transgend<br>er support<br>group<br>(Wed<br>evening)|12|78|12|78|9|41|10|68|43|265|
|Women’s<br>Group|12|74|12|74|13|80|13|108|50|336|
|**Sub**<br>**Totals**|**176**|**1055**|**195**|**1278**|**155**|**1137**|**190**|**1277**|**0**|**0**|
||||||||||||





## _**OUTCOMES**_ 

|**_OUTCOMES_**|||||
|---|---|---|---|---|
||**Performance Indicator**||**Year**||
||||**Activity**||
|Number of Service Users Who Successfully Completed Recovery Support|||N/A||
|and No|Longer Require Ongoing Support||||
|Number Of Service Users Supported Into Employment|||3||
|Number of Service Users Supported into Stable Housing|||15||
|Number of people subject to MHA Assessment following intervention at|||0||
||the Safe Place||||
|Number of people admitted to general hospital following intervention at|||0||
||Safe Place||||
|Number of people who engaged with day services following intervention at|||10||
||the night service.||||
|**Other Activities**|||||
|Number of Events|2|Recovery Conference & Suicide Awareness Day|||
|hosted/organised by|||||
|TACT & Branches|||||
|Number of People|||||
|Who Attended the|18||||
|Service User Group|||||
|Meetings|||||



## **Sample Service User Feedback** 

“TACT gave me something to do, a place to come and a purpose. They helped me a lot with the talking therapies and activities that they provide. I would recommend anybody who needs help to use them” JD 11/10/23 (day service) 

“A great service, no complaints. Great people. Everyone does amazing wort, keep it up” anonymous 16/05/23 (day service) 

“It made feel like someone cares” 09/12/23 (listening Service) 

“I would highly recommend this service to anyone with anxiety” anonymous 12/03/24 (group 

attendee) 

“I feel safe and have made friends with my house mates. Thank God you took me in because I 

don’t know where I would be” AB 25/03/24 (Housing resident) 

## _**The Future**_ 

In the coming year we will continue to focus on our service and group delivery alongside ensuring that Lived experience is represented at strategic levels and service visibility continues to increase. We will also be prioritising bid applications for our training room build and hopefully we will be successful in attracting external funding to allow our mental health outreach to begin again. We will be completing registered provider status and looking to increase our housing stock. 

All our services, support provided, and advice given is delivered by people recovering from addictions & mental health issues or with personal knowledge of them. At TACT and Branches we aim to improve the lives of others through mutual aid, compassion, and empathy and offer people a recovery route which is 



## obtainable and achievable. 

(Throughout the development of these services & support client satisfaction and feedback is included in the monitoring and evaluation of the services we provide) 

## **Additional information (optional)** 

||Achievements against<br>objectives set|Achievements against<br>objectives set|Para1.41|Para1.41|Not Applicable|Not Applicable|
|---|---|---|---|---|---|---|
||ance of fundraising<br>sagainst objectives<br>Para 1.41<br>Not applicable<br>ent performance<br>objectives<br>Para 1.41<br>Not applicable||||||
||||||||
|Perform<br>activitie<br>set|ance of fundraising<br>sagainst objectives|Para 1.41||Not applicable|||
|Investm<br>against|ent performance<br>objectives|Para 1.41||Not applicable|||
|Other||||Notapplicable|||





## **Financial Review** 

|**ial**<br>**Review**|||
|---|---|---|
|Review of the charity's<br>financial position at the end<br>of theperiod|Para 1.21|The<br>charity had<br>income<br>of £<br>xxxx<br>during the<br>period, and<br>expenditure<br>of £<br>xxxx|
|Statement explaining the<br>policyfor holding reserves<br>statingwhytheyare held|Para 1.22|The<br>charity<br>holds reserves in order to<br>sustain<br>its<br>charitable<br>objectives<br>on<br>an<br>ongoing<br>basis|
|Amount of reserves held|Para1.22|At<br>the<br>end<br>of<br>the<br>financial<br>period,<br>the<br>charity<br>held<br>reserves<br>of<br>£<br>xxxxx|
|Reasons for holding zero<br>reserves|Para 1.22|Notapplicable|
|Details of fund materially in<br>deficit|Para1.24|No funds were indeficitat the end of the<br>financialperiod|
|Explanation of any<br>uncertaintiesabout the<br>charity continuingas a going<br>concern|Para1.23|Not applicable|



## **Additional information (optional)** 

## You mav choose to include further statements where relevant about: 

|Thecharity'sprincipal<br>sourcesof funds(including<br>any fundraising)|Para1.47|LocalAuthorityGrants,BigLottery<br>Funding(TACTTrainingproject), income<br>fromStrickland Housing, donations. There<br>was a successful bid for funds from Lloyds<br>Bank which has enabled an Engagement<br>Manager to be employed foe 3 years.  The<br>post holder will concentrate on reaching<br>those misusing substances, including<br>functioning addicts.  Lloyds have also<br>provided a bespoke database and training<br>for Trustees.<br>A Fundraising Bid Writer has been<br>employed for a fixed term and is primarily<br>seeking capital funding to replace buildings<br>used for training covered by temporary<br>planning permissionuntil 2025 only.|
|---|---|---|
|Investmentpolicyand<br>objectivesincluding any<br>socialinvestment policy<br>adopted|Para 1.46|Not applicable|





**Structure, Governance and Management** 

|Descriptionof charity's<br>trusts:|||I|
|---|---|---|---|
|Typeofgoverning document<br>Ic<br>r.|Para 1.25|Telford After Care Teamisa charitable<br>company governed by its Articles of<br>Association (presented as a Constitution) dated<br>30th March 2021.Itis also registered as a<br>charity with the Charity Commission.In the<br>event of winding up,themembers of the CIO<br>havenoliabilityto contribute to its assetsand<br>no personal responsibility for settlingitsdebts<br>and liabilities.||
|Howisthecharity<br>constituted?<br>' -<br>~|Para 1.25|CIO||
|Trustee selectionmethods<br>including details of any<br>constitutionalprovisions e.g.<br>election topost or name of<br>any personor body entitled<br>to appointone or more<br>trustees|Para 1.25|Apartfromthefirst charitytrustees,every<br>trustee mustbeappointed by a resolution<br>passed at aproperlyconvened meeting of the<br>charity trustees, giving thedurationof the<br>appointment. Inselectingindividualsfor<br>appointment as charity trustees, the charity<br>trustees must haveregard tothe skills,<br>knowledge and experience needed for the<br>effective administration of the CIO.||



## **Additional information (optional)** You may choose to include further statements where relevant about: 

|<br>Policiesand procedures<br>adopted forthe induction<br>and trainingoftrustees<br>The charity's organisational<br>structureandanywider<br>network withwhich the<br>charity works<br>Relationshipwith any<br>related parties<br>Other|Para 1.51|The charity trustees will make available to<br>each new charity trustee, on or before his or<br>herfirst appointment:(a)a copy of the current<br>versionof theconstitution; and (b) a copy of<br>the CIO's latestTrustees'Annual Report and<br>statement of accounts.|
|---|---|---|
||Para 1.51|The trustees meet monthly through the year<br>and ad-hoc as events dictate.Theyreceive<br>financialreportsas well as regular updates on<br>thecharity'sactivities and fundraising. They<br>are responsible for the overall legal, financial<br>and strategicdirectionand developmentof the<br>I<br>charity.Day-to-daymanagement, including<br>finance,HRand operations, is the responsibility<br>oftheOperationsManager.Sheissupported<br>by other members of the managementteam,<br>whomeet weekly,and who takeresponsibility<br>forthe assets of the charity, thesupported<br>housing and fundraising.|
||Para 1.51|Not applicable|
|||Notapplicable|





## **Reference and Administrative details** 

|Charity name|TelfordAfter CareTeam(TACT)CIO|
|---|---|
|Other name the charityuses|TACT(CIO)|
|Registered charity number|1194205|
|Charity's principaladdress|Strickland House<br>The Lawns,<br>Wellington<br>Telford<br>Shropshire<br>TF13BX|





Names of the charity trustees who manage the charity 

|1<br>2<br>3<br>4<br>5<br>6<br>7<br>8<br>9<br>10<br>11<br>12<br>13<br>14<br>15<br>16<br>17<br>18<br>19<br>20|**Trustee name**|**Office (if any)**|**Dates actedifnotforwhole**<br>**year**|**Name ofperson (orbody) entitled**<br>**toappoint trustee(if any)**|**Name ofperson (orbody) entitled**<br>**toappoint trustee(if any)**|
|---|---|---|---|---|---|
||Thomas Currie|Chair|Chair as of April 2023|||
||Robert Leo Gillis|Trustee||I<br>||
||Joan Ruth Jones|Trustee||~~I~~||
||Mark Hemming|Trustee||||
||Paul Naylor|Trustee||||
||Sam Eyers|Trustee||~~I~~||
||Alfie Eyers|Trustee|From June 2023|||
||Charity King|Trustee|From April 2023 to March<br>2024|||
|||||~~I~~||
|||||I<br>||
|||||~~I~~||
|||||||
|||||I<br>||
|||||~~I~~||
|||||I||
|||||||
|||||||
|||||~~I~~||
|||||||
|||||||
|||||||



Corporate tr ~~ustees - names o~~ f ~~t~~ h ~~e~~ directors a[t ] the date[t][h] e report was approve[d] **Director name** 

Name of trustees holding title to property belonging to the charity 

**Trustee name Dates acted if not for whole vear** ~~I~~ I 



## **Funds held as custodian trustees on behalf of others** 

|Description of theassets<br>held in this capacity|Notapplicable|
|---|---|
|Name and objects of the<br>charity on whosebehalfthe<br>assets areheldandhowthis<br>falls within thecustodian<br>charity's objects|Notapplicable|
|Details of arrangements for<br>safe custody and<br>segregation of suchassets<br>from the charity's own<br>assets|Not applicable|



## **Additional information (optional)** 

## **Names and addresses of advisers (Optional information)** 

|**Names and addresses of advisers (Optionalinformation)**|**Names and addresses of advisers (Optionalinformation)**|**Names and addresses of advisers (Optionalinformation)**|
|---|---|---|
|**Type of**<br>**Name**<br>**Address**<br>**adviser**|||
|Financial|Chris Moore|Tax Assist, 58 Hight Street, Madeley, Telford, TF7 5AT|
||||
||||
||||



## **Name of chief executive or names of senior staff members (Optional information)** 

## **Exemptions from disclosure** 

Reason for non-disclosure of key personnel detailsNot applicable 

**Other optional information** Not applicable 



Declarations 

**The trustees declare that they have approved the trustees' report above.** 

**Signed on behalf of the charity's trustees** 

## **Signature(s)** 

**Full name(s)** Thomas Currie **Position** Chair, Board of Trustees 

**Date** 



REGISTERED CHARITY NUMBER: 1194205 

REPORT OF THE TRUSTEES AND UNAUDITED FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024 FOR 

TELFORD AFTER CARE TEAM (TACT) CIO 



## **TELFORD AFTER CARE TEAM (TACT) CIO** 

## **CONTENTS OF THE FINANCIAL STATEMENTS** 

**FOR THE YEAR ENDED 31 MARCH 2024** 

||Page|
|---|---|
|Statement of Financial Activities|4|
|Balance Sheet|5|
|Notes to the Financial Statements|6 to 9|
|Detailed Statement of Financial Activities|10|





## **Independent Examiner’s Report to the Trustees of Telford After Care Team (TACT) CIO** 

I report to the charity trustees on my examination of the accounts of the charity for the year ended 31 March 2024 which are set out on pages 4 to 10. 

Responsibilities and basis of report 

As the charity’s trustees you are responsible for the preparation of the accounts in accordance with the requirements of the Charities Act 2011 (‘the Act’). 

I report in respect of my examination of the charity’s accounts carried out under section 145 of the Act and in carrying out my examination I have followed all the applicable Directions given by the Charity Commission under section 145(5)(b) of the Act. 

## **Independent examiner’s statement** 

Since the charity’s gross income exceeded £250,000 your examiner must be a member of a body listed in section 145 of the Act.  I confirm that I am qualified to undertake the examination because I am a member of The Institute of Chartered Accountants in England and Wales, which is one of the listed bodies. 

I have completed my examination.  I confirm that no material matters have come to my attention in connection with the examination giving me cause to believe that in any material respect: 

1. Accounting records were not kept in respect of the charity as required by section 130 of the Act; or 

2. The accounts do not accord with those records; or 

3. The accounts do not comply with the applicable requirements concerning the form and content of accounts set out in the Charities (Accounts and Reports) Regulations2008 other than any requirement that the accounts give a ‘true and fair view’ which is not a matter considered as part of an independent examination. 

I have no concerns and have come across no other matters in connection with the examination to which attention should be 

drawn in this report in order to enable a proper understanding of the accounts to be reached. 

Chris Moore 

ICAEW 

58 High Street 

Madeley 

Telford 

Shropshire TF7 5AT 

15 July 2024 

3 



## TELFORD AFTER CARE TEAM (TACT) CIO 

STATEMENT OF FINANCIAL ACTIVITIES 

|**2024**<br>Restricted<br>Funds<br>Notes<br>£<br>£<br>**INCOMING RESOURCES**<br>**Income resources from generated funds**<br>Voluntary income<br>2<br>359,083<br>Activities for generating funds<br>3<br>164,014<br>**Total incoming resources**<br>**523,097**<br>**RESOURCES EXPENDED**<br>**Cost of generating funds**<br>Wages<br>5<br>389,444<br>Projects<br>7,802<br>Support costs<br>229,788<br>Governance costs<br>24,784<br>**Total resources expended**<br>**651,818**<br>Net (outgoing) / incoming<br>Resources<br>(128,721) <br>**Reconciliation of funds**<br>Total funds as at 1stApril 2023<br>327,226<br>Total Funds Carried Forward<br>198,505|**2023**<br>Restricted<br>Funds<br>£<br>402,970<br>205,631<br>**608,601**<br>337,437<br>6,731<br>173,716<br>5,633<br>**523,517**<br>85,084<br>242,142<br>327,226|
|---|---|



4 



## TELFORD AFTER CARE TEAM (TACT) CIO 

## STATEMENT OF FINANCIAL ACTIVITIES 

Balance Sheet At 31 March 2024 

|FIXED ASSETS<br>TANGIBLE ASSETS<br> <br>CURRENT ASSETS<br>Debtors<br>Cash at bank and in hand<br> <br> <br>Creditors: Amounts falling due within one year<br> <br>NET CURRENT ASSETS<br>Total assets less current liabilities<br> <br>Creditors: Amounts falling due after more than one year<br> <br>NET ASSETS<br> <br>FUNDS<br>|**2024**<br>Restricted<br>Funds<br>£<br>280,655<br>-<br> 107,360<br>107,360<br> (57,510)<br> <br>49,850<br>330,505<br> (132,000)<br> <br> 198,505<br> **198,505**|(|
|---|---|---|
||||



The financial statements were approved by the board of trustees and were signed on its behalf by 

Tom Currie Trustee Joan Jones Trustee 

15[th] July, 2024 

5 



TELFORD AFTER CARE TEAM (TACT) CIO 

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDING 31 MARCH 2024 

## 1. **ACCOUNTING POLICIES** 

Accounting Convention 

The financial statements have been prepared under the historical cost convention, and in accordance with the Financial Reporting Standard for Smaller Entities (effective April 2008), the Charities Act 2011 and the requirements of the Statement of Recommended Practice, Accounting and Reporting by Charities. 

## **Incoming Resources** 

All incoming resources are included on the Statement of Financial Activities when the charity is legally entitled to the income and the amount can be quantified with reasonable accurancy. 

## **Resources expended** 

Expenditure is accounted for on an accruals basis and has been classified under headings that aggregate all cost related to the category.  Where costs cannot be directly attributed to particular headings, they have been allocated to activities on a basis consistent with the use of resources. 

## **Tangible fixed assets** 

Depreciation is provided at the following annual rates in order to write off each asset over its estimated useful life: 

Land and property 2% straight line Plant and machinery 20% reducing balance Motor vehicles 25% reducing balance Fixtures and fittings 20% straight line Computer equipment 33% straight line 

## **Taxation** 

The charity is exempt from tax on its charitable activities. 

## **Fund accounting** 

Unrestricted funds can be used in accordance with the charitable objectives at the discretion of trustees. 

Restricted funds can only be used for particular restricted purposes within the objects of the charity. Restrictions arise when specified by the donor or when funds are raised for particular restricted purposes. 

Further explanation of the nature and purpose of each fund is included in the notes to the financial statements. 

**2.** 

## **VOLUNTARY INCOME** 

|Grants<br>Grants received included in the above are as follows:<br>Telford & Wrekin Council<br>250,341<br>The National Lottery<br>35,337<br>National Health Service<br>48,405<br>Lloyds Bank<br>25,000|2024<br>£<br>359,083<br>**359,083**<br>2024<br>£<br>250,341<br>35,337<br>48,405<br>25,000<br>**359,083**|2023<br>£<br>402,970<br>**402,970**<br>2023<br>£<br>182,864<br>35,602<br>184,504<br> -<br>**402,970**|
|---|---|---|



**6** 



TELFORD AFTER CARE TEAM (TACT) CIO 

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDING 31 MARCH 2024 

## **3. ACTIVITIES FOR GENERATING FUNDS** 

|Donations<br>Fees for services<br>Other income – FRHP|**2024**<br>£<br>3,175<br>7,642<br>153,197<br>**164,014**|**2023**<br>£<br>6,135<br>5,380<br>194,116|
|---|---|---|
|||**205,631**|



## **4. TRUSTEES’ REMUNERATION AND BENEFITS** 

There were no trustees’ remuneration or other benefits for the year ended 31 March 2024. 

Trustees’ expenses 

There were no trustees’ expenses paid for the year ended 31 March 2024. 

## **5. STAFF COSTS** 

|2024<br>£<br>Wages and salaries<br>350,961<br>Employer’s National Insurance<br>24,991<br>Employer’s pension – defined contribution scheme<br>13,492<br>389,444<br>2024<br>The average monthly number of employees during the year<br>was as follows:<br>23<br>No employees received emoluments in excess of £60,000.|**2023**<br>£<br>312,970<br>21,803<br> 2,664<br>337,437|
|---|---|
||**2023**<br>21|



7 



TELFORD AFTER CARE TEAM (TACT) CIO 

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDING 31 MARCH 2024 

## **6. TANGIBLE FIXED ASSETS** 

|**Cost**<br>As at 1 April 2023 and 31 March 2024<br>As at 31 March 2024<br>**Depreciation**<br>As at 1 April 2023<br>Provided during the period<br>As at 31 March 2024<br>**Net Book Value**<br>As at 31 March 2024<br>As at 31 March 2023<br>**Cost**<br>As at 1 April 2023 and 31 March 2024<br>As at 31 March 2024<br>**Depreciation**<br>As at 1 April 2023<br>Provided during the period<br>As at 31 March 2024<br>**Net Book Value**<br>As at 31st March 2024<br>As at 31stMarch 2023|Land &<br>Property<br>Freehold<br>Plant &<br>Machinery<br>£<br>£<br>321,944<br>9,871|Motor<br>Fixtures &<br>Vehicles<br>Fittings<br>£<br>£<br>3,250<br>24,018<br>3,250<br>24,018<br>2,816<br>22,902<br>108<br>1,017<br>2,924<br>23,919<br>326<br>99<br>434<br>1,116<br>**Computer**<br>**Total**<br>**Equipment**<br>**£**<br>**£**<br>14,276<br>373,359<br>14,276<br>373,359<br>13,235<br>83,989<br>589<br>8,715<br>13,824<br>92,704<br>452<br>280,655<br>1,041<br>289,370|
|---|---|---|
||321,944<br>9,871||
||37,973<br>7,063<br>6,439<br>562||
||44,412<br>7,625||
||277,532<br>2,246||
||283,971<br>2,808||
||||





## 8 

## **7. CREDITORS:  AMOUNTS FALLING DUE WITHIN ONE YEAR** 

||||**2024**|**2023**|||
|---|---|---|---|---|---|---|
||||£|£|||
||Other creditors||1,428|1,421|||
||Accruals and deferred income||45,082|1,575|||
||Capital grants||11,000|11,000|||
||||**57,510**<br>|**13,996**|||
|**8.**|**CREDITORS: AMOUNTS FALLING DUE AFTER**|**MORE THAN ONE YEAR**|||||
||Capital Grants||132,000|149,639|||
|**9.**|**MOVEMENT IN FUNDS**||||||
|||At|01/04/23|Net movement|At|31/03/24|
|||||In funds|||
||||£|£||£|
||**Restricted funds**||||||
||General fund|327,226||(128,721)|198,505||
||**TOTAL FUNDS**||||||
||Net movement in funds, included in the above are||||||
||as follows:|**242,142**||**85,084**|**327,226**||
|||Income||Resources|Movement||
|||Resources||Expended|in|Funds|
|||£||£|£||
||**Restricted funds**||||||
||General fund|523,097||(651,818)|(128,721)||



9 



TELFORD AFTER CARE TEAM (TACT) CIO 

DETAILED STATEMENT OF FINANCIAL ACTIVITIES FOR THE YEAR ENDING 31 MARCH 2024 

|**2024**<br>**£**<br>INCOMING RESOURCES<br>Voluntary Income<br>Grants<br>359,083<br>**359,083**<br>Activities for generating funds<br>Fees for services<br>7,641<br>Donations<br>3,176<br>Other income – FRHP<br>153,197<br>Incoming Resources<br>523,097<br>RESOURCES EXPENDED<br>**Governance**<br>Accountancy fees<br>2,670<br>Legal and professional fees<br>22,114<br>**Project**<br>Project costs<br>7,802<br>**Support**<br>Waste disposal<br>4,108<br>Staff training<br>2,616<br>Staff welfare<br>6,653<br>Travel and subsistence expenses<br>5,002<br>Canteen<br>2,645<br>Rent<br>60,440<br>Rates<br>7,588<br>Light and heat<br>46,236<br>Repairs and maintenance<br>12,308<br>Cleaning<br>1,036<br>Premises insurance<br>11,084<br>Vehicle running costs<br>120<br>Computer software, consumables and maintenance<br>23,710<br>Printing, postage and stationery<br>7,640<br>Advertising and marketing costs<br>581<br>Telecommunications<br>4,537<br>Service user costs<br>14,862<br>Subscriptions<br>1,157<br>Bank charges<br>12<br>Sundry expenses<br>8,738<br>Depreciation<br>8,715<br>**Wages**<br>Wages and salaries<br>375,952<br>Employers and pensions – defined contributions scheme 13,492<br>TOTAL RESOURCES EXPENDED<br> **651,818**<br>NET (EXPENDITURE) / INCOME<br>(128,721)|**2023**<br>**£**<br>402,970<br>**402,970**<br>5,380<br>6,135<br>194,116|
|---|---|
||608,601<br>3,159<br>2,474<br>6,731<br>2,469<br>660<br>6,021<br>5,201<br>1,766<br>51,886<br>8,582<br>34,930<br>5,669<br>1,130<br>11,697<br>1,324<br>6,266<br>3,853<br>416<br>4,858<br>11,204<br>342<br>112<br>4,692<br>10,638<br>334,773<br>2,664|
||<br>**523,517**|
||85,084|



10 



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