Claygate Youth & Community Hub
Trustees. Annual Report for the period
From
Peri(*J start d*
Period end dale
31
Fch
24
Section A
Reference and administration details
Charty name
Claygate Youth and Community Hub (The 'Hub')
Other names charity 1$ known by
Reglstered charity number lif any)
1193361
Charity's prlnclpal address
Elm Road
Claygate
United KirWom
Postcode
KT10 OEH
Names of the charity trustees who manage the charity up to the date of thls rèport are provlded
bel(￿. All trustees give their time voluntarily and received no remuneratlon or other beneflts.
Oates acted il not for
TN8ts• nam•
Offico (if •nyl
Susannah
Moffat
Vbctoria
Schmidt
Chair
2 February 2021
{appointed)
2 February 2021
{appJinted)
2 February 2021
(appointed)
16 November 2022
(appointed)
Secretary
Sandra
Dowling
Helen Hatton
T￿aSurer
Trustee
Nicki Leaper
Trustee
16 November 2022
(appointed)
16 November 2022
(appointed)
Emily Bere
Trustee
Rob Read
Trustee
19 Awl 2023
(appointed)
Name of chlof èxecutlve or narne8 of senior staff members (Optional infomiatlon)
TAR
March 2012

Katie Holmes (Hub Manager). And￿W Clrflon {Youth Club Leader)
Section B
Structure,
overnance and mana
ement
Description of the ¢harity'8 trusts
Constiiution adopted on 2nd February 2021
Type of goveming th)¢ument
How the charity is constituted
Chafitable Incorporated (kganisation ('ClO')
Trustee sèlection methods
Trustees are appointed inilially at inception of the CIO and subsequently
any new trustees are appointed for a temi of 3 years as approved by the
standing trustees.
Addlllonal govemanca Issues (Opiional inforn￿￿0n)
Claygate Youth & Communty Hub (CYCH I 'The Hub.) operates under a
leasehold service level agreement with Surrey County Council to provide
open access youth work and a community facility. The council continues
to ovm and maintain the premises.
You may choose to include
additional infomiation, where
relevant, aboLrt=
policies and procedures
adopted for the induction and
training of trustees,.
the charity's organisational
structure and any wider ne￿Ork
with which the charity works;
relationship wrth any related
parties-,
trustees, consideration of
major risks and the system and
procedures to manage them.
CYCH l The Hub was formed in 2021, following Surrey County Council's
Universal Youth Work consultatii)n, taking over and extending the youth
y￿rk of the prevws organisation 'Claygate Village Youth Club
Association, (CVYCA). Two of the trustèes from the fomer charity were
inaugural board members of CYCH. ensuring apwopriate conts'nuity of
govemance.
A board of trustees now oversees a small team of staff and a larger body
of volunteers to ensure the provision of youth Se￿ICe$ for the communrty.
Key stakeholders are loral families; local schools: social and family
services.. youth support services,. the local councils of Claygate,
Elrnbridge and Surrey., as well as communrty groups and organisations,
particulady those based in the imrnediate vicinity of Claygate.
As with any youth organisation. ngorous safeguarding procedures and
recruitment processes are essential to implement and reinforce. The
charity's reliance on volunleers and fundirvJ SoUr￿S are the trustees.
other most sunificant conc8ms to secure ts ongoing gr¢)wth and
success.
Section C
Ob"ectives and activities
The objectives of the CIO are..
{1} To advance in lrfe and Pelp young people aged 10 to 19 from Claygate
and its immediate neighbourhoods by the provision of recreational and
leisure time &tsviks in the interest of education and social welfare,
designed to imwove their conditions of life so that they may
participate in society as independent, mature and responsible
indivKluals in such ways as the charity trustees think fit.
Summary ofthe objects ofthe
charfty set out In Its
governing dOC￿￿ent
(2) To promote for the benefit of residents of Claygate and rts immediate
neighbourhoods Ihe provision of facilities for ￿CreatIOn or other
leisure time occupation of individuals who have need of such facilities
by reason ol their youth. age. infirmity or dlsab1en￿nt, financial
hardshi
or social arKI economic arcumstances or for the
ublic at
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Mar¢h 2012

barge in the interests of sorial Y￿lfare and with the object of improving
the condition ol lrfe of the Sa￿ inhabitants.
The tntstees have referred to the Charrty Commissiffi's guidance on
wblic benefft when revivtrying the charity's aims and objertives arKI
pEanning future activities. In planning our activities lor the year, the
trustees have kept in mirKI the Charity Commission's guidance on public
benefrt at the Iw51ee Meetings. Y(xrth and hall user consultations lake
place on a regular basis to inform our decisions about activities and
premises changes.
During the year. the charity has delivered a wide range of recreational
and leisure activitEs for young people aged 10 to 19 from Claygale and
rts immediat8 neighbourhoods. These activities were designed to help
equip participants with the skills and Confiden￿ to engage in society as
independent, mature, and responsible individuals. In addition. the charity
has provided fa￿litIeS arKI opwrtunrties for recreation and leisure to
residents of Cbaygate and nearby areas. These programs have been
implemented in the interests of soaal welfare. with the overarching goal of
improving Opp￿initIeS and qualrty of lrfe for all beneficiaries.
The trustees are commtited to ensuring that these activities and facilities
remain accessible and [￿lUSiVe. aligning Wlth the chanty's objectives and
delivering clear and measurable public benefrt to the local Community.
Summary of the maln
actlvltles undertaken for the
public benefit in relation to
these objects Ilncludo wlthln
thls se¢tlon the statutory
declaration that trvstees have
had regard to th• guidance
Issued by the Charlty
Comrnission on publi
benefitl
The main a¢tivitie$ are the youth club sessions held on Tuesday and
Thursday evenings and include a wTrde sele¢tion of pursuits such as pool
table. air h¢xkey. basketball. arts & Grafts, sumo wrestling suits,
occasional trips to L￿VIIng. a quiet room for 1.. 1 mentoring and a¢¢ess to
books and Computers, and food is wovided during the sessions which the
young people help Fffepare. These aotivtlies prov*Je Ihe young people of
the community wrth the opportunty to come together in a safe
environment and develop their selfthconfidence and lrfelso¢ial skills.
A third weekly youth session, the 'Vlednesday Night Project. gives young
people the opportunty to take part in a variety of sports. led by trained
sports coaches. This sessTron is funded through a collaboration with Active
Surrey arKI has teen run by Plattorni Sports Wtth the help of additional
Hub staff I volunteers Young ￿Ople are asked to Contribute a small £2
session fee to help wilh running costs. this fee is waived for children from
lower income familbes on the free school meal register.
Activity for the secorKlary objective - provmling opportunities for the wider
communty and integrat￿n between young people and the adults they live
amongst- has been various. The provision of a community facility to hire
continues to grow in popularity. Integration of youth and community is
seen as an essential part of the Charity's work; young people have
engaged in local events arKI initiatives. Help has been provided by the
youth at communrty litter picks. and they take part in local environmental
days, community celebrations and occasions including Christma5 and
Remembrance services.
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M¥th 2012

Addltional details of objectlve8 and actlvltles (Optlonal Infornmllon
Claygate Youth & Community Hub beneffts from a strong volunteer youth-
worker group who provide activities and support during sessions.
Volunteers have also helped with the refurbishment of the building and
improvements to the outside space. They continue to be the backbone of
the organisats'on.
You may choose to include
further statements. where
relevant, about..
policy on grantmaking.
policy programme
rdated investment.,
contribution made by
volunteers.
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Marth 2012

Section D
Achievements and performance
Activities and Achievements
Summary of the main
achievements of the charlty
durlng the year
This year our grthvirKJ y4YJth wovision has seen The Hub deliver well in
ex¢ess of 100 youth sessions. This has included our twice weekly open
access youth sessions C￿ Tuesdays and Thursdays. our'wednesday
Nght Projecv sports coaching sessions". as well as full-day summer
holKlay sessions as part of the govemmerfs HAF (Holiday Activities and
Food) programme.
N8arly 200 different young people, aged from 11-19 have participated in
sessions with most of these coming from Claygate bui also Hinchley
Wood. Esher, Chessington and neighbouring areas. Attendance at open
access youth sessions has increased th￿ year with our sessions now
averaging 30 young peopk for each open access night. Busy evenings
and special youlh events will see 50 young people in attendan￿. Our
summer holiday HAF provision proved exceptionalty popular, with
sessions booked to maximum capacty.
In addition to our ywth sesSi(w￿. we have irKTeased our ability to help
individual young people through one-to-one mentoring sessions and
family suppcwl. Working wth our police youih engagement offi¢ers has
also been instrumental in supporting those more vulnerable as well as
those engaging in anti-social behaviour. We have been pleased to take
part in a Restorative Justice programme to work with tsvo young people in
particular. For wider youth engagement, we have enjoyed offering
opp)rtunities for young people to develop their independence and skills
Ihrough work experieno wogrammes and Duke of Edinburgh's Award
Scheme volunteering.
The impact of having a full board of trustees this year has seen
improvements in governan￿ wocesses and strategic focus. A full
safeguarding audit. and a policy audit were carried out with new systems I
checks then put in place regarding working with extemal partners to
provide youth work (in line with national safeguarding safer recruitment
updates). A full analysis of our risks as a charity was also conducted and
is in place for regular review. Trustees were able to push forward
advances in sperific operational areas.. in particular engagement with
local businesses for financial and material support., improving
relationships with local primary schools in order to introduce our offering
to those graduating at Year 6: a new website went live, and our comms
improved wrth a soaal media interaction plan.
Another area of signifi&int improvement this year has been a focus on
staff aThJ volunteer training. Equipping already able and eXperIen￿d
people to exiend S￿ifiC skills and also gain formal qualifications has
been a strategic goal. Our Hub man￿er started on the National Youth
enc
's accredrted Level 2 and 3 Youth Work
ualifi¢ation
ro
ramme.
Ilarch 2012
TAR

Section D
Achievements and performance
A new administrative assistant was employed, and first aid training was
brought up to date with 4 volunteers now receiving full 'first aid at work,
training. We have now developed a volunteer handbook, and a te￿lY
volunteer training wogramme, delivering specific training to support
volunteers working with young pe￿6 with Special Educational Needs, as
well as strateg￿S for managing behavioural issues.
S￿nffiCant progress was made in building improvements to improv8 our
provision for both the youth and the community with long-standing
obieclives being achieved: completing the refurbishment of the games
room and hokkng a flagship communty fundraising event 'Hubfest'.
The refurbishment of our games room was a youtfvvoice initiative. started
after feedback about what further activities and faalities our young people
needed. It was completed in October 2023 in memory of Teddy Read,
much-loved young member who passed away suddenly at the end of
2022 and funded with generous donations from his family and friends, as
well as local l)usinesses. This included new flooring, re-painting, blinds,
together with Iwo new int8gral8d gaming stations aThJ equipment.
'Hubfest'. our new community furvjraising music evening, was timed to
celebrate the official opening of the games room. The event was
extremely well-attended by nearly 120 people and is now intended to run
as an annual event.
Our communty profile has corrtinued to grow with in¢reased use of the
hall by local organisations, dasses and individuals, thereby also
improving our income stream. Engagement with local businesses has
been a focus for us this year and has been a strong source of additional
funding. It also offers the potential for practical help with outreach or
volunteering days. so is an area for continued develokxnent wrthin our
longer-temi strategic ot¥eGtives.
The Hub's success in providing for local young people and its value in the
local communty is in no small part due to the commitment of its
volunteers leaders. We were honoured in Jun& 2023, that Katie
Holmes, Hub Manager, was awarded the Bryan Rh¢xles Community Cup
for her 'outstarKling contritrArtion to Claygate. in the last 12 months.
Summary of achlevements
Youlh
0 2 Weekly open access youth sessions on Tuesday &
Thursday.
Wedn8sday Night Prgect sports nighl in conjunction with
Active SurTey continues successfully for a further year.
Offered six Ictal schools an activty morning each of 'Year
S taster sessions, to introduce all pupils to The Hub's
provision.
Varied arts and crafts, cookirKJ and baking, sports, games
artsj competitions fom the mainstay of our youth activities.
Eikon hired the hall over the summer for th8ir primary to
secondary school Iransrtion programme.
Our first holiday prowamme working in conjunction with
HAF.
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Marth 2012

Section D
Achievements and performance
Hub bowling trip.
Beath-themed party in February with surft)oard simulator.
poli￿ cadets. involvement and police dogs visit.
o Volleyball and dodgeball tournaments.
Chelsea FC Foundation football training.
Special 'one year on. youth session in memory of our
yourvJ rneM￿r. Teddy Read.
o Active involvement in the 'Elmbridge YourvJ Persons of
Honour Awards..
Christmas presents for 73 of our regular Hub members.
Ongoing work experien￿ for y¢wng people and sUPPOrting
young people doing Duke of Edinburgh volunteering.
Community
Bryan Rhcths Communty Cup award to Katie Holmes -
Hub Manager.
Communty radio broadcast - invited onto Woman's Hour at
Brooklands Radio Station.
Increased hall hire Sinc￿ July 2023. particularly through
better communty awareness wtth exercise classes
throughout the week and children's party hire at weekends.
Our first ever'Hub Fesf Community fundraising party.
o Youth collaboration with community in Claygate Clean Up
and Environmental days.
Stalls at Claygate Primary School summer fele, Claygate
Christmas LvJhts and two stslls at Claygate Flower Show.
Claygate's Remembrance Day parade - 4 of our young
people and our lead volunteer were invited to lay a wreath.
Local I￿sInesS partner support for The Hub: The Coop,
Healix. Media Minds, Garsons etc.
8uilding Improvements
CCTV installed around the ouiside of the building.
The installation of the division net in the rnain hall.
The finished revamp ofthe games room with new gaming
a￿a.
Challenges
Thero are sometimes thallenges when working Yath young people,
espeaally in a small tharity wh¢ch is heavily volunteer-relianl However,
we are exlremely fortunate to have a strong and resourceful team and a
supportive wider community to draw on. Our main challenges this year
have been as follows..
o Youth - Anti-social behaviour from a small group of four
young peopk presented us with challenges this year. We
had to date, spent considerable time working with their
families, soaal ServI￿S and our very supportive youth
engagement police officers, however their behaviour
be¢ame unsustainatle in youth sessions, damaging the
building and affecting the wider community during sessions
and school holida s. We look the hard decision to ban
TAR
March 2012

Section D
Achievements and performance
them from attending Hub sessions due to the negative
impact on our other members. However. behind the
scenes, we continued to work collaboratively with the
individuals, thèir school(sl and the police on a structured
Restorative Justice programme which had some immediate
impact on 214 young people wtth mu¢h MO￿ positive
relationships ensuing.
o The installation of CCTV cameras to cover all outside
areas of the building has also been instrumental in
supporting our behaviour management and general
security. We r￿W have the ability to Gall to account any
problematic activities which do not follow our organisational
rule of'Respecl' towards individuals and the premises.
StaffiThJ - This year, our key goal of appointing an
addrtional qualified youth worker has proved
challenging. Ther8 are acknowledged slK)rtages nationally
in recruiting for this pOSit￿n, particularly when it is part-
time. arKJ we found it imp)ssible to recruit an appropriate
additional person lo lead sessions. As a result, we decided
to re-struclure the role. giving more support hours to an
administrative assistant. as well as training our existin9
highly experienced Hub Manager to gain nationally
recognised a¢uedrted youth work qualifications. Grant-
fvnding enabw us to provide her with extra study hours
and the National Youth Agency approved the fully funded
Level 2 and 3 course. We will. in 2023-25. continue to look
at expanding our staffing lo enable us to extend our youth
provision and ensure coverage arKI continuty.
Section E
Financial review
Cash at bank as at 31 Marth 2024 was £84,252 which consisted of
£51,377 of unrestricted funds and £32,875 of restricted funds. The main
risk lo the Hub is a loss of funding from external organisations and
donors. The restricted funds are intended to be used for the purpose Ihey
have been received during the next financial year and the unreslricted
funds *e held to cover future youth arKI operational costs expected to be
incurred.
Brief ststement of th•
¢harlty's pollcy on reserves
Details of any funds materially
in deficit
Not applicable.
Further financlal rev1￿ detsils (Optional inft1rn￿tsQn
We are very grateful for the support of Ihe communrty. individual giving
and the grants we re￿iVed to furKI our youth activities - we have been
supported by tTr￿ C¢)mmunity Foundation for Surrey, the Walton Charity,
the Natbonal Lottery. Surrey County Council, Active Surrey, the local
Coop, all of our hall hirers, local companies. individual giving and many
volunteers. time working with the youth andlor donating time to improve
the premises for our young people and the cornmunity. We would not
have been ab￿ to deliver what we have wrthout all these contributions.
You may Choose to include
additional inforniation, where
relevant about..
the charity's principal
sources of funds (including any
furKlraising)',
how expendrture has
supported the key obie¢tives of
the charity-
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Marth 2012

investrnent policy and
objectives including any ethical
investment policy adopted.
Section F
Other optional information
Future Plans
Explore possibilities of developing the building to provide better facilrties for the youth and
¢ommunrf(y, in particular.
Refurbishment of the toilets.
Upgrading the outside playground to a dedicated outside sports area.
Devdopment of the brick sheds and storage areas lo Greate new useable activity I
workspaces for the youlh. staff. or community members.
Improve our recruitment of volunteers and retention l expansion of our staff body.
Continue to diversify and strengthen our income streams. using business connections, individual
donors. fundraising events and new grant sources.
Develop youth support through further mental healih or lrfe-skills opportunities.
Further engagement with the community to supth)rt youth offeTings.
Section G
Declaration
The trustees declare that they have approved the trustees, report above.
Signed on behalf of the charlty's trustees
Signaturels)
Full namds)
Susannah Louise Moffat
Position (eg Secrètary. Chair. etc)
Chair
Date
16 November 2024
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Marth 2012

Receipts and payments accounts
CC16a
Section A Receipts and payrnent5
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Sectior) B Statetnent of assets and liabilities at the end of the period
End¢)*iTr•nt
nd•
Cat¢gor*$ Det415
fvnrf•
81 ¢•sh
5lJ7Y
•7$
5IM77
JZM76
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CHARITY COMMISSION
FOR ENGLAND AND WALES
Independent examlnerfs
report on tho accounts
S￿itiO17 A
Pxport lo the trwt••61 .:'"trg h"&*r
aceow*• fwthe ￿•r
anded
31
(rf any)
333
I rfjp￿t to the Irugtees ￿ my examinalion ofthe ac¢wnts of above
chwity Tru￿) for￿ ￿ed￿l, +3 30
R•sponslblllll•s and As th• dwrty tr￿tee3 crfth& Tnnt. are respcmsible for the KY8paration
ba•1• rf r•port of the aC￿￿nIS kn accurlm Ih8 ofth8 Chwitles Act
2011 nhe Actl.
I reprAt In rospecl cl my dthe Trust's ￿￿)Unts cwried
urKl8r Sectk￿ 145 cl lh8 2011 Ad and in carrylvvJ oul my examination, I
hav8 fol(r4*d the ¥)￿￿¥ble ￿en ty th& Chwity Commlssion
urmler setaim 145(5Xb) ofthè Ad.
Ind•pond•nt
examin•rfs stat•ment come to my attent￿ (othèr than that disckjsed bdow") h connectbon with
the examination 9rrfes me cause to believe that in. any material
th6 Act or
with tho examlnation to wthich attenth)n should b8 drawm in order to ￿8b1& a
in the o￿k*S rftsydo nol ap￿y.
Slgn•d:
R•lovanl prof•88k*nal
quallficatlonl8) or body
(If ary):
c A C￿￿¢1r*IT
Addr•M:
IER
October 2018

Scilioi) B
Onty ￿mplete if the examinor ngeds to h¥Jhlight matteTS of concem (see CC32.
lThJepeNlent eXa￿¥TraIN)n of ch¥ty r4xthnts.' (treGtKTh and gU#lan￿ for
exanyners).
Glv• h•r¢ brief cl
ary Items Ihat th
&xamlnerwJ8tr*s to
dlsclo
ER
0￿0￿r 2018