## **Trustees’ Annual Report for the period** **From 01/01/2024 Period start date To 31/12/ 2024 Period end date Charity name: Hidden Help** **Charity registration number: 1193305** ## **Objectives and Activities** ||SORP reference|| |---|---|---| |Summary of the purposes of
the charity as set out in its
governing document|Para 1.17|1. To relieve those in need, especially (but
not exclusively) those rehoused after
seeking refuge from domestic violence,
asylum seekers, the long term unemployed,
the homeless, those with chronic illness or
disability, ex-offenders & veterans from the
armed forces by providing such practical
assistance or support as the trustees deem
fit.
2. To advance education by proving training
and training resources to increase the
employment opportunities and potential of
(but not limited to) those reintegrating into
society, re-locating or in long term
unemployment.
3. To relieve financial hardship by such
means as the trustees deem fit.| |Summary of the main
activities in relation to those
purposes for the public
benefit, in particular, the
activities, projects or services
identified in the accounts.|Para 1.17 and
1.19|Helping those in urgent need in Cornwall to
make a new home and a fresh start with
recycled household items from the local
community. We help those referred to us by
Social Services and other statutory bodies.
We run two warehouses to store donated
items, as well as a van to collect and
distribute items. We also have a shop to sell
vintage items to raise funds.
We engage the community through our
contacts, our website and social media.| 1 |||We employ a part time admin person to help
us with these activities and processes.| |---|---|---| |Statement confirming
whether the trustees have
had regard to the guidance
issued by the Charity
Commission on public
benefit|Para 1.18|We are aware of the guidance and run the
charity for the sole purpose of benefiting our
clients (those in need) and to do it in a
sustainable manner which repurposes items
from the local community and avoids waste
to landfill. No trustee or volunteer benefits
financially from the charity operations other
than recompense for expenses.
We are not aware of any harms resulting
from our charity.| **Additional information (optional)** You may choose to include further statements where relevant about: SORP reference We have not offered any grants. Para 1.38 Policy on grant making We have no social investments. Para 1.38 Policy on social investment including program related investment In order for the charity to function at low cost, and to provide household items to clients for free, the charity relies on Para 1.38 volunteers to support its work. For example, Contribution made by someone to do stock checks, to drive the volunteers van, to carry furniture and household items into client homes, (and of course, the trustees are all unpaid volunteers). Other 2 ## **Achievements and Performance** ||SORP reference|| |---|---|---| |Summary of the main
achievements of the charity,
identifying the difference the
charity’s work has made to
the circumstances of its
beneficiaries and any wider
benefits to society as a
whole.|Para 1.20|2024 was a significantly positive year for the
charity.
571 client referrals were received which we
delivered furniture, helping on average about
2.4 people per delivery made.
Having taken on two additional warehouses,
to make four in total, and needing a bigger
taller van, we did a Crowdfunder which
raised over £50,000 towards the financial
security of the charity, its expansion and to
purchase a second charity van. We also
received sponsorship for one of our vans,
named "Hey Jude", and for one of our
warehouses, named "Hayley".
At the same time, we had a new team
running the vintage shop, who have been
doing exceptionally well to help raise funds
for the charity, raising over £29K including
the plant sale, and building our shop new
Instagram account to over 1,100 followers.
Our social media following on Facebook
increased 19% to 6.9K.
We have had to let our container at Truro
HWRC go for furniture donations and from
March we no longer have a source of end of
line carpet tiles (from Amtico), so we are no
longer supplying carpets to clients.
In September we had to stop providing
cookers, washing machines and tumble
dryers. We signpost elsewhere for get those.| 3 Towards the end of 2024 we started a process to improve how we collect and process data from referrers and improve what information we get, such as the number of adults and children we support versus just deliveries made. Year to date 2025 indicates that we are helping about 2.4 times more people than the number of deliveries. These families have been given items, a home, dignity and hope for the future. Given the greater workload from our expansion, and our Founder increasingly needing support, we received direct sponsorship from an individual towards employing an additional part-time person to support the founder and help with charity continuity long term, who now has the title “Office Manager”. Our volunteers report the difference it makes to their own lives to know they are doing their bit to help people make a fresh start. In addition, almost 100% of the furnishings are donated second hand rather than going to landfill, thus having a positive impact on the environment. Our clients themselves are very thankful for the support they receive which helps them with basic necessities to live a more decent life and to then focus on other things. ## **Additional information (optional)** You may choose to include further statements where relevant about: |||||We do not set targets for the number of| |---|---|---|---|---| |Achievements|against|Para|1.41|clients we support other than to meet the
needs of those clients referred to us, (which| 4 |objectives set||generally speaking is increasing).
Financially, our main objective is to remain
financially sustainable, ideally with greater
income than expenditure or with enough
funds in the bank for the near future (6-9
months).| |---|---|---| |Performance of fundraising
activities against objectives
set|Para 1.41|We raised over £50,000 through our
Crowdfunder. This exceeded our objectives
significantly, which were closer to £10,000.| |Investment performance
against objectives|Para 1.41|We make no investments other than savings
account interest in order to try to preserve
our funds against inflation.| |Other||| 5 ## **Financial Review** Please find below form CC16a which details the accounts for 2024. Also attached are the treasurer’s report and financial statements, followed by the independent examiner’s report on the accounts. 6 Section B siatement of assets and liabilities at Ihe end of the period xus Detsl Det￿15 Del￿15 ## **HH Treasurer’s report – 2024** Current account balances as at 31.12.2024 (year end 2023) Metro £5,827 (£4,957) Metro deposit £26,358 (£15,139) United Trust Bank £61,080 (£20,000) SumUp £4,531 (£5,981) Paypal £5 (£5) Cash £7 (£7) **Total £97,810 (£46,089) Unrestricted funds £93,125 Restricted funds £4,685** This report is for the financial year 2024 by the trustees following independent examination. The cash basis of accounting has been used in the preparation of these accounts. The charity helps those in urgent need in Cornwall to make a new home and a fresh start with recycled household items from the local community. The charity derives most of its income from monetary donations by individuals and corporate bodies, grants from local government and other trusts, the sale of donated items at its weekly shop and targeted fundraising events. The charity has seen an increased demand for its services, helping 571 families in 2024. ## **Income** The total income for the charity was £124,958 compared with £47,039 in 2023, an increase of 166%. The increased income was seen across a number of streams: a crowdfunding event in the summer raised £51,866; a switch from twice-yearly vintage sales to a yearround weekly vintage shop sale yielded £28,621, interest earned £1,300; new sponsorship of one of our warehouses by regular giving has seen a new income of £7,605 before gift aid; some sizeable grants were also received. ## **Expenditure** Total expenditure by the charity in 2024 was £73,238 compared with £45,433 in 2023. This was mostly due to the purchase of a second newer van at £16,920 to assist in the greater number of deliveries the charity is performing due to higher demand. The charity has also increased warehouse space by taking on new leases to cope with the additional storage needs. Much of the increased warehouse costs were met by individual benefactors sponsoring a warehouse by regular donations. The charity no longer purchases floor tiles for clients as this became unaffordable, but the charity still spent £5,893 on household essentials like microwaves, clothes rails and curtain poles that are necessary for new movers but not usually donated. Many of these purchases were made from restricted grants received from Cornwall councillors. The charity also has to pay for increased costs of fuel for deliveries and vehicle repairs and higher wage costs due to increased workloads. A new staff member was engaged to assist the founder for which a restricted grant was received to cover the cost. 8 ## **Net income / deficit for the charity** The charity has had an increase of income over expenditure of £51,720. ## **Restricted funds** The charity holds £4,685 in restricted funds compared to £1,738 in 2023, mostly a donation from the Tanner Phoenix trust to cover new employee costs. ## **Financial outlook** The charity has reached the end of its fourth year post-transition to a charitable incorporated organisation and its income and expenditure are both increasing but with a good reserve, made possible by a highly successful crowdfunder drive and increased shop sales. The purchase of a newer van has reduced the charity’s exposure to a single point of failure in its missional activities. The increased demand on the charity’s services in 2024 is likely to continue into 2025 and the charity has positioned itself well by taking on additional storage facilities and by engaging additional part time help to assist in logistics. Unless there are any unforeseen material changes, the charity is in a well funded position for 2025. 9 2%.￿1. C¢mp•ii•¢fi R•wt OtiYJ¥J Trwih 31nZ44 •lJi1rz& $111¥14 DI l**rn4a wgul* ¥W'. TOTILV• g) MIFC ¢•w Grft¥' O*i¥*F 7.ecJc 11XS.D) £0 lJ*Jl.11 .nt.t6 123QSI Cbn•tnu ¢rftC•*4u• p￿￿1 Sa• 151.27 SIM4 71 SJ8. 161.?? 4tr317.20 szs.ca -6,%e4. 5.761.55 TOTALW r¥*• &i¢P 10.J•i J>.20t￿l 36•TCC 7WPJ >)< ae214) 'a1 PiiTh Srrnp ¥JJQS.21 IS1.e TOTALfy5th￿￿ Is5￿0? *￿0) 6W!O) 722 4J UT ¥f•vb 1.7flnfy) 2,910 130 l Jfd)¢X .2.193. •0 TQTIL IIIFLC*¥41 124 77.•lUI bJ8itw io o.co o.co IT.47Q CQ c.co 332.É5 4.48 1.188 3d 3762 l ia6 .'1 wm TOTALI•W•Mh••*••r•* .13.". 7001 12246 220C¢ xo.cc TOTAL Il qlw•xpw•Ml*o•￿Ilfy* J42Aq I J P j￿1•￿5.￿1 7M.?6 7.e4P n l.J)7C ).'￿ 25 1.481 20 i.ojoo 1xfj.go 4171.PJ -180 ..71 PDIèI ali L• 155 BO TOTAL¥JP&rtha•*lor¢li•*b 14 SM93A5 11 ADwer. -7)7 n C*rd F4•A 491 IQ -?13 e4 IB 0.41 50.00 l?D.C B.97 ErT¥rw•ii 4020 io •)ip25 IrJ11231￿￿ 31112r24 Kln Po J111¥2J 1￿(￿ IT￿.00 Morf*w¥ 21 14 117.xs O.DD c,00 70 72.91 45.00 PhTrrr5 •74 408 76 21).Jl 1.5)9 19 BZQI 1n?b 39JD 1J Y6 7.40424 SÈith& •WX. 43 We)*thAnd Ern41 TOTAL 14Cfv•rfty *hil•tr*•rv#s ?.269 In".KnAt TOTAL 19 Ut1￿ 1¢ YON=￿ c)#s' 7C4* -15 5J 123 51 1.00 IIW.JD 20 tJlS.92 ).00 o.oo '&7de 14017 IA58.7S InsurHroJ 1.05] T5 .1).>) .11•19 SÈ 11.11004 TofAL16¥thW• 5.4ES.V L,5Te .17￿￿5 18.4)).C• iJu•iJ 51 114 li CHARITY COMMISSION FOR ENGIANO ANO WALES Independent examinerfs r•port on lh• •c¢ounts Srclion A Independont EAiirnincf'5 R[1￿)rt m￿b811 of HI7)￿￿rU HELP On KGWrt• ltsr th* y•¥ nd•d -41 /111I02 (rfanyj I1933￿£ 0￿*)￿ pag•B I f•iWJrt ID ollh• ofihe rth• thdiiLy ftheTrwi) lJr the y••r •ndthJ II•wMlbll••• 4fi4J Ag ihe tm*•• lll tr• Tiuai. w• tr• bxl• dr•port d the •ctcfd*rtE the rnquwi•nty dth¢ ¢Tr¥￿0￿A{1 2011 Iw*W. der s4cthoA ol the *011 AC,, in Out e￿n￿￿tr¢0. . h•vo 4PfJli¢&è gtiF•n ty ttc Charty ccrnmi1￿ ¥ritb?1 14J jjlbi cl th• Ad IndEpeTrts •xamln*s st*n•nt eorne i? rnyfjttv-￿I In Conn*￿￿n ¥trth the examnbbty) mg In•1 ￿. •ny re8petr. &) rffl wrttt th• xcoufitni I￿JrdI I rrt4eorums #thj 1*4e c£¢De thor m*tWS YI th t*•Mmin*M to •hoLkl b• In4rOw Ig •n*bi• W0perLr￿t￿s1*￿IY its b• . Ple•se d&bt•.** nd4wIy. oth.[ dO/o W•m•'. R•14vant prof￿10￿￿1 Frri A trr 4￿1￿Cl￿OnI#l or ￿￿ty AddM••.' Oclobw X118 12 Jection E D15£10sur O*rf CGrnoIEie i-the eY•m.ner reedji) P¥Jhl gtrrt fi)•fieryJ cl coictrm 18ee CC32. dnBrtsi. ON• h•r• brf•l •1 ex*miTww•ho to 13 |Review of the charity’s
financial position at the end
of the period|Para 1.21|Please see above.| |---|---|---| |Statement explaining the
policy for holding reserves
stating why they are held|Para 1.22|The trustees believe that it is necessary to
hold reserves of about 9-12 months of
running costs in order to support the
continuity of the charity and cover crucial key
costs such as the warehouses, salaries,
admin, van and insurance etc.| |Amount of reserves held|Para 1.22|At 31.12.2024 the charity held £93,125 in
unrestricted funds. This was more than the
reserves policy due to an overly successful
crowdfund campaign in 2024.| |Reasons for holding zero
reserves|Para 1.22|N/A| |Details of fund materially in
deficit|Para 1.24|N/A| |Explanation of any
uncertainties about the
charity continuing as a going
concern|Para 1.23|None| ## **Additional information (optional)** ## You may choose to include further statements where relevant about: |The charity’s principal
sources of funds (including
any fundraising)|Para 1.47|Crowdfunding
Shop sales
Donations
Grants
Gift aid| |---|---|---| |Investment policy and||The charity does not make investments.
Reserves are held on bank deposit of up to
40 days. The charity aims to spend all that it
earns or receives on its charitable activities,
notwithstanding the expenses in so providing| 14 |objectives including any
social investment policy
adopted|Para 1.46|such activities.| |---|---|---| |A description of the principal
risks facing the charity|Para 1.46|The founder retiring / continuity plan
Safeguarding issue / reputational risk
Fire
Lack of volunteers| |Other||| 15 ## **Structure, Governance and Management** |Description of charity’s
trusts:||N/A| |---|---|---| |Type of governing document
(trust deed, royal charter)|Para 1.25|Written constitution| |How is the charity
constituted?
(e.g unincorporated
association, CIO)|Para 1.25|CIO| |Trustee selection methods
including details of any
constitutional provisions e.g.
election to post or name of
any person or body entitled
to appoint one or more
trustees|Para 1.25|Appointment of charity trustees
(1) Apart from the first charity trustees, every
trustee must be appointed by a
resolution passed at a properly convened
meeting of the charity trustees.
(2) In selecting individuals for appointment
as charity trustees, the charity
trustees must have regard to the skills,
knowledge and experience needed for
the effective administration of the CiO.| ## **Additional information (optional)** You may choose to include further statements where relevant about: |
Policies and procedures
adopted for the induction and
training of trustees|
Para 1.51|| |---|---|---| |The charity’s organisational
structure and any wider
network with which the
charity works|Para 1.51|Day to day the charity is run by:
Admin (part time employee)
The Founder
Volunteers
Office Manager (part time employee)| 16 Operations Manager (part time volunteer) The charity currently has four trustees, including a Chair, as well as treasurer (volunteer) and the above-mentioned people. We received referrals from 93 different organisations in Cornwall, including housing associations and Cornwall Council. Relationship with any related parties Para 1.51 Other ## **Reference and Administrative details** |Charity name|Hidden Help| |---|---| |Other name the charity uses|Hidden Help Cornwall| |Registered charity number|1193305| |Charity’s principal address|Primrose workshop
Bissoe
TR4 8RJ| ||| ## **Names of the charity trustees who manage the charity** 17 |1
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20|**Trustee name**|**Office (if any)**|**Dates acted if not for whole**
**year**|**Name of**
**person (or**
**body) entitled**
**to appoint**
**trustee (ifany)**| |---|---|---|---|---| ||Judith Backus|Founder||| ||Sinead Hanks|Trustee||| ||Merissa Macinnes|Trustee||| ||Jake Backus|Chair||| ||Luke Cuthbert|Trustee||| |||||| |||||| |||||| |||||| |||||| |||||| |||||| |||||| |||||| |||||| |||||| |||||| |||||| |||||| |||||| – Corporate trustees names of the directors at the date the report was approved **Director name** Name of trustees holding title to property belonging to the charity **Trustee name Dates acted if not for whole year** 18 ## **Funds held as custodian trustees on behalf of others** Description of the assets held in this capacity Name and objects of the charity on whose behalf the assets are held and how this falls within the custodian charity’s objects Details of arrangements for safe custody and segregation of such assets from the charity’s own assets ## **Additional information (optional)** ## **Names and addresses of advisers (Optional information)** **Type of Name Address adviser Name of chief executive or names of senior staff members (Optional information)** ## **Exemptions from disclosure** Reason for non-disclosure of key personnel details ## **Other optional information** 20 ## **Declarations** **The trustees declare that they have approved the trustees’ report above.** **----- Start of picture text -----**
Signed on behalf of the charity’s trustees
Signature(s)
Full name(s) JAKE JAMES ROBERT
BACKUS
Position (eg CHAIR TREASURER
Secretary, Chair, etc)
Date
28/08/2025
**----- End of picture text -----**
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