THE GOOD NEIGHBOUR SCHEME
FOR
MILL HILL AND BURNT OAK
(Charitable Incorporated Organisation 1192433)
TRUSTEES ANNUAL REPORT
AND
STATEMENT OF FINANCIAL ACTIVITIES
FOR THE YEAR
1[ST] AUGUST 2024 TO 31[ST] JULY 2025
| INDEX Subject Contact Details List of Trustees, Honorary Officers and Staff Objectives of Scheme and Summary of Activities Table showing activity over last four years Chair’s Report Future Plans Risk Assessment Reserve Policy Statement Accounts and Notes Independent Examiners Report |
Page Number |
|---|---|
2 3 4 5 6 7 7 7 8 15 |
1
THE GOOD NEIGHBOUR SCHEME FOR MILL HILL AND BURNT OAK
Registered Address
Eversfield Centre 11 Eversfield Gardens Mill Hill London NW7 2AE
Contact Details
Telephone: 020 8906 3340
E-mail: info@thegoodneighbourschememhbo.org.uk Website: www.thegoodneighbourschememhbo.org.uk
Facebook: http://www.facebook.com/goodneighbourscheme/
Bank
CAF Bank Ltd 25 Kings Hill Avenue Kings Hill West Malling Kent ME19 4JQ
2
List of Trustees
Mr Robert Cottingham
Mr Derrick Edgerton (Chair)
Mrs Carmen De La Hera Hall (from Jan 25)
Rev Rachel Kane (from Sept 24)
Mrs Maggi Lamb Mr Peter McCabery Mr Benedict Metuh (until Jan 25) Mr Grahame Poulton (Treasurer) Mr Martin Rosen Mrs Mary Scott (until Jan 25) Mrs Margot Stevens (from Jan 25) Mrs Pauline Seaton
List of Honorary Officers
Secretary Mrs Fi Rosen Independent Examiner Mr Alan Roberts FCMA
List of Staff
Manager Mrs Elizabeth Sykes Coordinator Mrs Loraine Williams Development Coordinator Mr Iraklis Koumoullos Befriending Coordinator Mrs Alison Koumoullos Drivers Mr Gerard Mahon Mr Joseph Guilfoyle
3
The objects of the scheme as laid down in the constitution and adopted when the scheme registered as a charity in 2009 and confirmed when the charity converted to a CIO in 2020 are:
"1. To relieve, either generally or individually, persons resident in Mill Hill and Burnt Oak within the London Borough of Barnet (in particular but not exclusively older and disabled people) who are in conditions of need, hardship or distress.
- To further such other charitable purposes for the benefit of the community as the trustees may from time to time determine."
Summary of the main activities undertaken.
The trustees have considered the Charity Commission’s Guidance on Public Benefit and are satisfied that all our services contribute to public benefit and so fulfil this requirement. Our policy is to provide services to older and disabled people in Mill Hill and Burnt Oak, both in the London Borough of Barnet, for the good of the community mainly by the use of volunteers, but coordinated by a small group of paid staff. The area covered by the scheme is clearly laid out in the Constitution and lies within the NW7 and HA8 postcodes.
4
Activity
The activity of the GNS over the last five years is shown in the table below.
| ACTIVITY | 2024-2025 | 2023-2024 | 2022-2023 | 2021-2022 | 2020-2021 |
|---|---|---|---|---|---|
| CHIROPODY | 326 | 333 | 327 | 600 | 406 |
| MILL HILL LUNCH CLUB | 986 | 1018 | 890 | 830 | 0 |
| BURNT OAK LUNCH CLUB | 842 | 787 | 860 | 514 | 0 |
| MINIBUS LIFTS TO LUNCH CLUBS | 710 | 695 | 576 | 538 | 102 |
| VOLUNTEER LIFTS TO LUNCH CLUBS | 328 | 357 | 374 | 408 | 278 |
| LIFTS TO MEDICAL APPOINTMENTS | 30 | 40 | 42 | 45 | 53 |
| BEFRIENDING SESSIONS | 1076 | 1646 | 1835 | 33*** | 1859 |
| GARDEN CLEARANCE | 0 | 0 | 18 | 18 | 40 |
| SHOPPING BUS | 348 | 354 | 382 | 235 | 257 |
| OUTINGS AND SOCIAL EVENTS | 143 | 168 | 118 | 75 | 24 |
{*** Refers to the number of client, not the number of sessions}
There are currently 64 volunteers that we are able to call on and the number of Volunteer Sessions this year was 1161 equating to 3497 hrs. This includes 18 who do befriending.
There is currently a total of 207 clients using the services that the GNSMHBO provides, including 95 that use the Chiropody service.
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Chair of Trustees Report for the Year August 2024 to July 2025
The year in question has been a success in several ways but there are some concerns. Firstly the successes.
Financially, at the beginning of the year (1[st] August 2024) it was predicted that a deficit would occur of approximately £11,000, before further depreciation of the minibus. At the end of the year (31[st] July 2025) the GNS had a surplus, after depreciation, of approximately £1000. In cash terms the surplus was nearly £7000. This year we received from the National Lottery Community FundReaching Communities/Partnerships the first grants to finance our Lunch Club activity. These grants will continue for the next 4 years. We were successful also in receiving a further grant from the National Lottery Community Fund to fund our Befriending Service. We are grateful for the support we receive from other funders, as seen in Note 1 of the accounts.
The resignation of two of the Trustees, due to other personal commitments has led to the appointment of three new trustees, which means all of the CIO Members (the churches in Mill Hill and Burnt Oak) are represented.
One of the GNS caterers ceased trading during late 2024, leaving us dependent on one which left us vulnerable .This has been resolved toward the end of the period under review with the adoption of an additional caterer. Both firms supply food at the same cost that the clients enjoy and the manager liaises with them both over menu choices. Throughout the year, building works at one site (Mill Hill) where the Tuesday club was held has meant that this club had to be temporarily relocated to the Burnt Oak hall. It may be that the hall in Burnt Oak will be refurbished soon and the club there will be, for a short period, relocated to Mill Hill.
The Trustees have not deemed it necessary to increase the cost to clients of the services provided as we are aware of the financial pressures they are under, however this is kept under close review.
The concerns are that Elderly Services within the London Borough of Barnet are being retendered in 2027 and there is no guarantee that the financial support we get from AgeUK Barnet (lead contractor for Barnet) will continue at the present level (approximately £12750pa). The Trustees are aware of this and are seeking funding from other organisations to enable us to carry on with the provision of the current level of service. The Trustees are also aware, that whilst the level of activity of the GNS is about the same as previously, there needs to be a concerted effort to encourage and recruit new volunteers and clients. Whilst a number of new volunteers have joined during the year, a number have stopped being a volunteer and have become clients instead. Due to the availability of volunteers, our staff are sometimes having to fill a role that could be done by a volunteer (minibus escort). Also the availability of volunteers prepared to use their own cars to give client lifts has decreased.
The manager and staff liaise with external local organisations to raise the profile of the GNS. This has been quite successful this year and the support we have received from local bodies has increased. We have reviewed and redesigned the leaflet and made it more generic, in that it does not name individuals, only posts. We have a good relationship with the Social Prescribers linked to the GP surgeries within our area of operation. The GNS has also this year reminded the CIO members of their obligations, as per the constitution. This resulted in several changes to the trustee board.
Also, during this year, we have updated the Leave Policy and introduced “Rolled Up Holiday Pay” for the two part time drivers we employ. This will become operational on 1[st] August 2025. Other
6
policies updated are the Health and Safety Policy and Financial Control Policy. Others will be reviewed in the next year.
Finally, this report would not be complete without thanking both the staff and the many volunteers who make the GNS work. The staff willingly work longer hours than that they are contracted for. The volunteers are flexible in what they do and when and without them the GNS could not function.
Future Plans
Plans for future years are to ensure financial stability by applying for grants for specific parts of the work we do. We will also reviewing policies and procedures and take steps to increase the number of volunteers and clients.
Assessment of Operating Risk
There is a steady demand for the services that the GNS provides. The major risk to the GNS is not having sufficient resources to meet that demand, specifically financial. Steps will be taken to ensure that grant applications are made in a timely manner in an effort to maintain a continuous service and that the GNS is promoted locally to maintain or increase the number of volunteers and clients.
THE GOOD NEIGHBOUR SCHEME FOR MILL HILL & BURNT OAK (GNS) Registered Charity No. 1192344 POLICY ON FINANCIAL RESERVES
The Charity’s Policy on Reserves is to generate and maintain a balance sufficient:
a) To preserve the financial viability of the Charity in the face of any unexpected or unavoidable drop in its regular income;
b) to enable the Charity, in pursuing its objectives, to undertake from time to time new projects on a pilot basis, to demonstrate the viability and potential benefits of such projects with a view to securing new funding necessary to maintain such projects on an on-going basis.
For these purposes the Charity will endeavour to generate and maintain reserves which are approximately 6 months running costs. This amount allows adequate time for new or additional funding to be sought, applied for and obtained. This policy was reviewed at a meeting of the Trustees in September 2025 and agreed upon. The level of the reserve is reported on at each trustee meeting and will be formally reviewed in 2027 or sooner if needed.
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GOOD NEIGHBOUR SCHEME FOR MILL HILL AND BURNT OAK (Charity Reg No 1192433)
Statement of Financial Activities for the year to 31 July 2025
| Notes | Unrestricted | Restricted | Total | Total | |||
|---|---|---|---|---|---|---|---|
| Funds | Funds | ||||||
| £ | £ | 2025 | 2024 | ||||
| £ | £ | ||||||
| Income From | |||||||
| London Borough of | £12,750 | £12,750 | £12,75 | ||||
| Barnet | 0 | ||||||
| Fundraising | 1 | £3,562 | £33,277 | £36,839 | £11,37 | ||
| 4 | |||||||
| Donations (inc Gift Aid) | 2 | £8,414 | £668 | £9,082 | £6,902 | ||
| Client services | 3 | £34,554 | £34,554 | £36,59 | |||
| 9 | |||||||
| Interest | £3,123 | £3,123 | £2,875 | ||||
| ------------ | ------------ | ---------- | -------- | ------- | |||
| -- | ---- | ----- | |||||
| Total Income | £62,403 | £33,945 | £96,348 | £70,50 | |||
| 0 | |||||||
| Expenditure On | |||||||
| Charity activities costs | 4 | £70,367 | £24,997 | £88,56 | |||
| £95,364 | 3 | ||||||
| Total Expenditure | £70,367 | £24,997 | £88,56 | ||||
| £95,364 | 3 | ||||||
| Net Income | -£7,964 | £8,948 | ###### | ||||
| (Expenditure) | £984 | ||||||
| Balance brought | |||||||
| forward | |||||||
| on 1 Aug 2024 | £93,692 | £583 | £94,275 | ###### | |||
| Balance at 31 July 2025 | |||||||
| before transfers | £85,728 | £9,531 | £95,259 | £94,27 | |||
| 5 | |||||||
| Transfers between Funds | |||||||
| ------------- | ------------ | --------- | -------- | ------ | |||
| --- | ------ | ------- | ----- | ||||
| Total funds carried | £85,728 | £9,531 | £95,259 | £94,27 | |||
| forward at 31 July 2024 | 5 | ||||||
| ------------- | ------------ | --------- | -------- | ----- | |||
| --- | ------ | ------- | ------ |
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| GOOD NEIGHBOURS SCHEME FOR MILL HILL AND BURNT OAK | GOOD NEIGHBOURS SCHEME FOR MILL HILL AND BURNT OAK | |
|---|---|---|
| BALANCE SHEET AT 31 JULY | ||
| 2024 | ||
| 2025 | 2024 | |
| £ | £ | |
| Fixed Assets | ||
| Tangible Fixed Assets 5 | £17,734 | £23,646 |
| ----------- | ---------- | |
| ------ | ------- | |
| £17,734 | £23,646 | |
| Current Assets | ||
| Debtors 7 | £738 | £495 |
| Short term deposits | £73,476 | £62,495 |
| Cash at bank | £3,433 | £7,890 |
| ----------- | ---------- | |
| ------ | ------- | |
| £77,647 | £70,880 | |
| Creditors:amounts falling due within one year | £122 | £251 |
| Current Net Assets(Current assets minus Liabilities) | £77,525 | £70,629 |
| ----------- | ---------- | |
| ------ | ------- | |
| Net Assets | £95,259 | £94,275 |
| ----------- | ---------- | |
| ------ | ------- | |
| Funds 6 | ||
| Unrestricted | £89,728 | £93,692 |
| Restricted | £9,531 | £583 |
| £99,259 | £94,275 | |
| ----------- | ---------- | |
| ------ | ------- |
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Approved by the Trustees
on ..............25[th] September 2025................. and signed on their behalf
by : .. ChairTrustees............................................
Notes to the Financial Statements for the Year Ended 31 July 2025
1.Income from Fundraising
| 1.Income from Fundraising |
||||||
|---|---|---|---|---|---|---|
| Unrestricted | Restricted | Total | Total | |||
| Funds | ||||||
| Funds | Funds | Funds | Funds | |||
| 2025 | 2024 | |||||
| £ | £ | £ | £ | |||
| National Lottery Community Fund- | ||||||
| Lunch | £20,631 | £20,631 | ||||
| National Lottery Community Fund- | Befriending | £12,646 | £12,646 | |||
| Beatrice Laing | £2,500 | £2,500 | £2,000 | |||
| John Laing | £1,000 | £1,000 | ||||
| Easyfunding | £62 | £62 | £47 | |||
| Barnet Commuiity Fund | £100 | |||||
| Bingo | £104 | |||||
| John Lewis | £1,000 | |||||
| Dignity Funeral Services | £2,000 | |||||
| City Bridge Tust | £3,925 | |||||
| Quiz/Concert | £1,603 | |||||
| Anonymous | £530 | |||||
| Tesco store Collection | £65 | |||||
| £11,37 | ||||||
| Total | £3,562 | £33,277 | £0 | £36,839 | 4 | |
| 10 |
2 Income from Donors including Gift aid
| 2 Income from Donors including Gift aid |
||||
|---|---|---|---|---|
| Unrestrictedte | Restricted | Total | Total | |
| d | ||||
| Funds | Funds | Funds | Funds | |
| 2025 | 2024 | |||
| £ | £ | £ | ||
| Donations from Clients | 2,245 | 2,245 | 1,802 | |
| Donations from Third | 5,695 | 668 | 6,363 | 4,449 |
| Parties | ||||
| Gift Aid Receipts | 474 | 474 | 651 | |
| --------------- | --------------- | ---------- | ------ | |
| - | ----- | |||
| Total | 8,414 | 668 | 9,082 | 6,902 |
| ----------- | --------------- | ---------- | --------- | |
| -- | - | -- | ||
| 3 Income from Client Services | ||||
| Unrestricted | Restricted | Total | Total | |
| Funds | Funds | Funds | Funds | |
| 2025 | 2024 | |||
| £ | £ | £ | £ | |
| Lunch Club Meals | 15,225 | 15,225 | 14,519 | |
| Lunch Club Transport | 7,422 | 7,422 | 7,690 | |
| Gardening | 0 | 0 | 271 | |
| Shopping Bus Transport | 2,567 | 2,567 | 2,686 | |
| Chiropody Service | 3,215 | 3,215 | 3,234 | |
| Minibus Hire | 5,985 | 5,985 | 6,035 | |
| Client Outings | 140 | 140 | 1,763 | |
| Marshall Shopping | 0 | 401 | ||
| --------------- | --------------- | ---------- | --------- | |
| -- | - | -- | ||
| Total | 34,554 | 34,554 | 36,599 | |
| --------------- | --------------- | ---------- | --------- | |
| -- | - | -- |
4. Charity Activity Costs
| 4. Charity Activity Costs | ||||
|---|---|---|---|---|
| Unrestricted | Restricted | Total | Total | |
| Funds | ||||
| Funds | Funds | Funds | Funds | |
| 2025 | 2024 | |||
| £ | £ | £ | £ | |
| Employment Costs (excl | £29,652 | £18,368 | £48,020 | £44,97 |
| drivers) | 5 |
11
| Lunch Club Meals | £13,790 | £1,605 | £15,395 | £14,20 | |
|---|---|---|---|---|---|
| 1 | |||||
| Lunch Club Rent | £1,850 | £1,850 | £500 | ||
| Transport (incl driver) | £15,080 | £15,080 | £14,48 | ||
| 6 | |||||
| Administration | £4,459 | £2,506 | £6,965 | £4,840 | |
| Gardening Scheme | £0 | £300 | |||
| Chiropody Rent | £1,380 | £1,380 | £1,150 | ||
| Depreciation | £5,912 | £5,912 | £5,912 | ||
| Client Outings | £0 | £1,800 | |||
| Marshall shopping | £94 | £94 | £401 | ||
| Defibrillator | £668 | £668 | |||
| ----------------- | --------------- | ---------- | --------- | ||
| -- | ------- | -- | |||
| Total | £70,367 | £24,997 | £95,364 | £88,56 | |
| 5 | |||||
| --------------- | --------------- | ---------- | --------- | ||
| -- | - | -- |
5. Tangible Fixed Assets
| Value 1.8.24 Additions Depreciation at 1.8.24 Charge for Year Depreciation at 31.07.25 Net Book Value at 31.07.25 Total |
Motor Vehicles £41,382 £0 |
|---|---|
| £41,382 | |
| £17,736 £5,912 |
|
| £23,648 | |
| £17,734 |
6. Analysis of Net Assets by Funds
| Unrestricted | Restricted | Total | |
|---|---|---|---|
| 2025 | |||
| £ | £ | £ | |
| Tangible Fixed Assets | £17,734 | £17,734 | |
| Current Assets | £68,116 | £9,531 | £77,647 |
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Current Liabilities £122 £122 ----------------- ------------------------------- Fund balance Total £85,728 £9,531 £95,259 ----------------- -------------------------------
7. Debtors
2025 2024 £ £ Retail Trust/Sum Up 772 495 8. Creditors: Amounts Falling Due Within One Year 2025 2024 £ £ 122 251
9. Statement of Funds
| 9. Statement of Funds | |||||
|---|---|---|---|---|---|
| Balance | Expenditur | Transfer | Balance | ||
| at | Income | e | s | at | |
| 01-Aug | 31-Jul | ||||
| 2024 | £ | £ | £ | 2025 | |
| Unrestricted Funds | |||||
| ###### | £62,403 | £70,367 | £85,728 |
Restricted Funds
13
| National Lottery Community Fund- Lunch Clubs Anonymous Donation -Defibralator Raffle/Bingo -Wheelchair £53 National Lottery Community Fund- Befriending Anonymous grant-Leaflets £530 Total Restricted Funds £583 Total of All Funds ###### |
National Lottery Community Fund- Lunch Clubs Anonymous Donation -Defibralator Raffle/Bingo -Wheelchair £53 National Lottery Community Fund- Befriending Anonymous grant-Leaflets £530 Total Restricted Funds £583 Total of All Funds ###### |
National Lottery Community Fund- Lunch Clubs Anonymous Donation -Defibralator Raffle/Bingo -Wheelchair £53 National Lottery Community Fund- Befriending Anonymous grant-Leaflets £530 Total Restricted Funds £583 Total of All Funds ###### |
£20,631 £668 £12,646 |
£20,631 £668 £3,168 £530 |
£53 £9,478 |
|---|---|---|---|---|---|
| £583 | £33,945 | £24,997 £0 |
£9,531 | ||
| ###### | £96,348 | £95,364 £0 |
£95,259 |
14
Ilidepeiident exuminer'ts report oil tlie uccuunts llldLpLn(linl F¥AiiiinLr s Rlport Rcpon to thc tru8tce menibers of The Good Nci8hbour Schemc for Mill Hill and Burnt Oak On accounts for thc pcriod ended 31" July 2025 Chariiy no lil-anyl CIO 1192433 Sei oui on 8t014 Respective r¢sponsibiliiics of tru¥1$ and examiner The Lharity's tru5te¢5 are responsible for tht preparation of the acLount5. The chaTity's trustees consider that atl audii is noi required for this year under section 144 of thc CliaritlC5 Act 2011 (the Charities Act) and that an independent examination 1% needed. Ti is my rcsponsibility lo.. L'X(tminc thL (tLL()ui)t% undLT %CLti(In 145 1)I'thL Charitics ALt, til tc)Iliiiv the pri)Ledllre4 Idid di)wii in the ¥enerdl DireLtic)n% gii'en by the Charity Coinini5sion luiider sectiot) 14515llbl of the Charities.fyct. and to State wh¢th¢r partiLular tnatteT& have COTne to Tlly attention. Basis of indepeiident examiner s statenienl My examination w'a5 carritd out in accordance with general Direrlioiis given by the Charity Comniission. .411 exaniinatioii iiicludes a review of the accouiitiiig Tecords kept by the charity and a comparison of the account% presented with those records. It also includcs considcrdiion ot any unu%ual ilcm% or disclosurcs in thc accoun18, and s¢¢king ¢xplanaiions ti'om th¢ trllstc¢s ¢onc¥rning any such mancrs. Th¢ pro¢edures undertaken do not proi'ide all ihe evidence that would be required in an audit, and consequently no opinion is given as to whether the account5 present a'true and fair, vicw and tlJ¢ riport is liinit¥d ro rho$L matt¢rs set out in th¢ stat¥miml bilow. Independent In LunncLtion with my ¢XilTlllliUtivn. m4tttei Lom¢ tv my (IttLtion hich givc5 Ine reasonable CluS¢ to beliei'e that in, any tnuterial respecl. Ihe requircnicnlb.. to keep accollnting records in accordance with section 13111)f the Charities ALI", and tv prcparL aL¢ourtts ivhiLh aLLurd iviih thc aLLVUrtting rcLUTds an(1 Llimply 'iih the accounling requiremenls ol'ihe Cliarilies Acl hai'L nut EK'LY) mc*,' 01 2. to ivhich. in tny Opinio attcjitloll should bc drawll in order to enablc a propcr undertandin¥ ofthc iiccounls lo bc chCd. exarninei % 4tdtein¢nt
sigLd.. A G Rob¢rts Dat¢.. 0311012025 A G Robcils. Narne.. Relevani prote%.sional qualifiLattoiilql or body lif any).. 19 Langley Park, Mill Hill, London. NW7 2AA