The Good Neighbour Scheme THE GOOD NEIGHBOUR SCHEME FOR MILL HILL AND BURNT OAK TRUSTEES ANNUAL REPORT AND STATEMENT OF FINANCIAL ACTIVITIES FOR THE YEAR 1ST AUGUST 2022 TO 31ST JULY 2023 INDEX Subjoct Contact Details Page Number List of Trustees. honorary offi￿rS and Staff ObjectNes of Scheme and Summary of Activities Table showing actNty over last four years and volunteer numbers Chairfs Report Risk Assessment Future Plans Reserve Policy Statement Indepernlent Examiners Report Accounts and notes (CIO 1192344) 10 THE GOOD NEIGHBOUR SCHEME FOR MILL HILL AND BUR￿ OAK istered Address Eversfield Centre, 11 EVer8f￿ld Gardens London NW7 2AE Tele hone 020 8906 3340 {whi¢h links to a staff members mobile) E-mail". info rsch hbo.o llv￿ th oodne ce Bank CAF Bank Ltd 25 Kings Hill Avenue Kings Hill West Malling Kent ME19 4JQ List of Trustees: Mr Robert Cottingham r Derrick Edgerton (Chair) Mrs Maggi Lamb Mr Peter Mccabery Mr Benedict M8tuh Mr Grahame Pourtcn (Treasw) Mr Martin Rosen Mrs Mary Scott Mrs Pauline Seaton List of Honora Officers: Secretary: Mrs Fi R08en IrKlependent Examiner. Mr Alan Roberts FCMA List of Staff: Manager Mrs Elizabeth Sykes Coordinator. Mrs Loraine Williams Development Coordinator. Mr Iraklis Koumoullos 8efriendirvJ Coordinator Mrs All$￿ Koumoulkos Drivers Mr B8n Williams (until Aw"12022) Mr Gerdrd Mahon (from September 2022) Mr Joseph Guilfoyle (from Septemb8r 2022) Tho ob'ects of the scheme as laid down in the constitution and ado ted when the scheme istered as a chari in 2009 and confirmed when the chari converted to a CIO In 2020 are: "1. To relieve, ef(her generalty or indivKlually, persix)s residth in Mill Hill and Bumt Oak within the London Borough of Bamet (in particular but not exdusively older and disabled people) who are in conditions of need, hardship or distress. 2. To further Such other charitable purpw for the benefit of the communty as the trustees may from time to time detemine." Summa of the main activities undertaken. The trustees have considered the Charty Commission's Guidance on Public Benefft and are satisf￿1 that all our services contrilxrte to public benefft arKI so fuffil this requirement. Our policy is to provKS8 88Mce8 to okler and disabled peoplo in Mill Hill and Bumt Oak, both in tha London Borough of Bam8t, for the good of the communty mainly by ts use of volunteers, but Coordinated by a small group of pad staff. The area covered by th8 scheme is dearly laid out in the Constitution and lies wiihin the NW7 and HA8 postcodes. All activities during this reportiNJ period were undertaken paying due regard to the regulations on COV￿ -19 safety. Activi The activity of the GNS over the last four years is shown below. These adivities fulfil the aims laid down in the constitution of the GNS. The Covid 19 Pandemic affected the way the GNS operated during the period March 2020 when restrictions were introduced. When lrfted many dients and volunteers were still vmry of meeting up. This, in some ways, is reflected in th8 figures showing activty which irKlicate a gradual increase over the period 3in¢e restn'ctions were lifted. 2￿2.2023 2021-2022 202(k2021 201 ￿2020 Chiropody 327 470 Mill Hill Lunch Club 763 Bumt Oak Lunch Club 514 558 Minibus Lift8 to Lunch Club8 576 102 471 Volunteer Lifts to Lunch Clubs 374 278 408 Lifts to Medical Appointrnents 42 45 53 62 Befriending Sessions 1859 803 32 Clients Garden Cleardn¢e 18 19 40 35 Shopyng Bus 235 257 224 Outings and Social Ever 118 75 24 125 . This f￿Ure relates to the number of dients beirvJ befrie￿. not the number of sessions of befriending as in previous years. In the current year there are 26 volunteers ¢arryirYJ out befrterKling phor* dients at least every two weeks. Chair of Trustees Re rt for the Year Au The year under review has seen the GNS thrive with the number of dients using ts services increase. We are. however like the majorty of voluntary organisations in the area. findiTrJ tt drfficult to r8cruit enough volunteers, thus meaning that VR rely more heavily on a willing few. Whilst the number of Befrienders has increased slightly, tsre is a need for more voluntary help with minibus escorts, lunch clubs and those able to give lrfts to clients. ust 2022 to Jul 2023 As can be seen from the table a￿>Ve, the number of dients attendirwJ the two lunch clubs has increased. On two or three occasions they had to be cancelled at short notice du8 either to rt being too hot or too cold. The club at Mill Hill has been meeting at the Bumt Oak srte for the latter part of the reporting year due to construction work beirKJ undertaken at the Mill Hill site. The food, which is supplied by two caterers has remained of a good standard and is apwwiated by the dients. caterers increased their Charges during th8 yèar and a successful application was made to a local funder for money to subsidise the meal costs so that the cost to the dierlts was not increased. At thè lurth dubs, cjient birthdays ar8 celebrated and other special occasions e4al8ntine's Day). Unfortunatety due to Incleme￿ *Eather many activrties (including the Carol SeThi￿) had to be cancelled. Many clients re￿iVed a Lunth delivery on Christmas Day from the local churches. In last yeatrs Annual Report it was hoF*d that a lunch dub at the Retail Trust might start up again. This has not happened due to a review of seThice provider at that organisatson. During th8 year, John Keble Church celeirated rts 1CKJ anniversary and the Bishop of Exeter (formerly a curate at John Keble) attended. It was during his ￿racY at JK that h8 started the scheme that became thè Good Neighbour Scheme. The Chair and Mar)ager met Imth him and explained the current setup. Th8 minibu8 has proven to be a good investment as rt ha8 Cost us Wou￿1 £14.000 for the year, vthen we were paying approximately £16,000 in hire Charges in the year 201& 2019. It is also currently generating in¢ome for us being hired OLrt to the Retsil Trust and also AgeUK Bam8t. part-ts'me driver5, who job share, commenced at the beginning of September 2022 after the reS￿natIOn of the previous drlver in April, and have proven valuat￿0 additions to the staff b(xty. There has been an ongoing issue wrth th8 sliding passenger door, but thts 18 being deart wtth. Towards the end of the 2022123 financial ye8r GNS was successful in obtaining two grants. One, from part of the Lottery Fund, was for just over £9000 to pay for transport costs. The other was an anonymou8 donation of £14000 to help fund the lunch dubs. As a result of these t￿• grants we are able to show an accountiro surplu8 of £3183. and a cash surwus of £9000 in 2022r23. The Chiropody 88rvice, based in a local GP surgery, is ThpII Supp￿ and appreciated by those who use IL There have Lwen several 'oulirYJs' for dients throughout the period to gartlen centres, a local amateur dramati¢ society and a large shopprvJ ￿ntre. Also some dients volunteer to take part in a "lrfe stories. project at Mill Hill School which takes pl￿ over several weeks arxl finishes with the School lawng on marvellous afternoon books presented to those dients who had patt'cipat8d in the projetx. For volunteers, the opportunity vms taken for the AGM for 2021- 2022 held in January 2023 to te a 'thank you. event with a light supper and get together following the business part. A couple of volunteer meet UP8 with tea and ￿keS followed by a gentle byalk were also organised. During this period the GNS began to fully utilise the CAF Bank to enable dual authorisation of payments as per the Charty Commission guidelines. During this period th8 GNS raised money and donated on8 defiLwillator to Sacred Heart and another to Annunciation Church (vthere lunch dubs were held). raised money for the wrchase of a wheelchair and also went 50150 on the purchase of a dishwasher (with a short cyde) for use at the lunch dub. There had been an unfortunate error with the organisation ￿lch supplies Payroll services in that ￿1r software didn't pick up a salary increase for a staff member. ￿lch meant they had not patd National Insurance for three years. This resulted in both the GNS arKI the staff member having to repay HMRC money, the supplier pa￿ng the interest and panalty. Som8 discussion occurred about thanging Payroll but it was decided to stay. with thém. We are gratefvjl to all those individuals and organisations who donate to the GNS either regularfy or as one offs. The funding from Cty Bndge Trust is endirvJ shortly and steps ar8 being taken to ensure another funder is found to replao this signtficant amount of funding. The GNS has received smaller amounts of money from Several fund8rs Future Plans The current prionty is to find a loivJ term funder to replace Cty Bridge TrusL In the absence of further funding. there is likely to be a substantial deficrt in 2023124, but our cash reserves will cover this defictt. Bomet Council and Age UK Bamel recenty launC*￿d a mission to beccxne a fully-fledged agfrfriendly borough and as such AgeUK Bamet, to whom we are subcontra¢aed to provide support for the eldedy and hence fund us wilh Council fundirvJ. are c