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Home Charities and social enterprises Guidance **How to update your charity's details** Use our online service to keep your charity’s information and contact details up-to-date with the Charity Commission. 

From: **The Charity Commission** Published 11 September 2019 Get emails about this page 

**Applies to England and Wales** Contents — Charity Commission information for your charity — Use the online service — Details you need to keep up-to-date Print this page **Charity Commission information for your charity** The Charity Commission holds information on your charity. This is either: shown on your charity’s page on the public register of charities, for example who your charity’s trustees are only for the Charity Commission’s records, for example all trustees’ contact details If anything changes, you need to let the Charity Commission know by updating these details online. **Use the online service** You can sign into the new My Charity Commission Account to access online services for your charity. If you don’t have an account find out how to request one When you submit your changes, we’ll email: the person who made the change your charity’s contact any trustee or contact whose personal data you’ve changed **Details you need to keep up-to-date Trustees** Only the trustees’ names are shown on the public register. Whenever a trustee stops being a trustee you need to remove their details. If you get a new trustee, you need to add their details. If a trustee is also a trustee for other charities, any changes you make will automatically update their details for all the charities that person is a trustee for. We need this information for every trustee: title (optional) given name family name suffix (optional) home address email address phone number date of birth date they started as a trustee at your charity You must give the trustee’s full legal name. If using their legal name would cause a trustee personal danger, they can apply for permission to use a display name. We use trustee email addresses to: let them know when their details have been updated send a quarterly email update send emails with regulatory information **If a trustee does not have an email address** If one of your trustees does not have an email address you need to confirm this in the service. You need to: 1. Leave the email field blank for that trustee. 2. Click confirm at the bottom of the page. 3. Return to the email field, and tick the box that has appeared underneath it, to confirm the trustee does not have an email address. 4. Click confirm at the bottom of the page again to save. 

**Details for role of charity contact** The Charity Commission has one person on record as the contact for each charity. This is not shown publicly on the register. Your charity’s password for our online services is always sent to the charity contact. If your charity contact changes, you need to name a new contact in the service so that you’ll be able to reset your password if you need a new one. If the charity contact is also a trustee you can choose to use the same email address for both roles or have different ones. We need this information for the charity contact role: title (optional) given name family name suffix (optional) home address email address phone number date of birth **Charity’s public address** This is what you see on your charity’s entry on the register: address telephone number email address website address **Information about your charity** This is basic information about your charity: description of what your charity does, also known as ‘activities’ what your charity does, who it helps and how, known as ‘classification of activities’, chosen from a list if your charity owns or leases land or buildings where your charity operates policies, chosen from a list your charity’s other regulators, chosen from a list your HMRC charity reference number, if your charity is registered for Gift Aid 

**Bank and building society accounts** If you have a bank or building society account you need to give the Charity Commission this information. This won’t be shown to the public. You cannot edit the account number for existing bank accounts, you’ll need to remove it and create a new record. You must use the sort code finder to add new bank account details. Published 11 September 2019 


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