CJ Gam.-'am GAMFAM (a company limited by guarantee) TRUSTEES, REPORT AND FINANCIAL STATEMENTS for the year ended 31 October 2024 Charlty number 11911391England & Wales) Charlty number SC051622 {Scotland) Company number 12255967 JGam REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 ocfoBER 2024 The Trustees present the directors, report and financial statements for the year ended 31 October 2024. Reference and Administrdtlve Information Charity Name= GamFam Charity Registration Number. Charity Registration Number- Company Registration Number.. Registered Office: 1191139 IEngland & Wales) SC051622 Iscotlandl 12255967 19 Holywells Road Ipswich Suffolk IP3 ODL Trustees Trustees, who are a150 directors under company law, who Served during the year and up to the date of this report were as follows: T Glyn Davies Erica J Dyson Jeanne M Rowe (Chair} Barry P Grant Secretary lan Aston FCA Chlef Executlve Officer Steven Watts Independent Examiner Paul Dearsley FCCA Aston Ley Limited Aston Ley Barn Hermitage Meadow Clare COIO 8QQ Bankers Lloyds Bank plc 3 Sidney Street Cambridge CB2 3HQ Sollcltors Birketts LLP Providence House 141-145 Princess Street Ipswich IPI IQi JGam REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 ocfoBER 2024 Our Aims and Objectives We are incredibly proud to share with you the annual report for GamFam for the year ended 31 October 2024. Who ure GomFam GamFam was incorF)orated on 11 (ktober 2019 and was awarded full charity status by the Charities Commission for England and Wales on 3 September 2020 and the Office of the Scottish Regulator {OSCRI on 2 March 2022. GamFam was originally founded by the parents of a young man. who developed an online gaming addiction which escalated into a gambling disorder and had no idea where to go for 5UPPOrt or that a gambling addiction was in fact, a recognised mental health disorder. With 20 years, experience of working in education OLtr founder was fully aware that there was little or no help and support for parentslcarers surrounding gambling harms awareness and that structured peer support for those affected by someone else's gambling was hard to access or very much in short Supply. With this infomiation and understanding our founder developed an information and awareness programme for parents/carers and also began developing the GamFam Recovery and Support Programme IGRA5PI-a five stage structured self-help peer support programme for those affected by someone else's gambling in conjunction with Suffolk Mind. our mental health partner. Using the 'lf only we knew then. whot we know now. approach. GamFam began visiting schools in the Essex area meeting and presenting to the parentslcarers of junior school children right through to the parents of students embarking on the world of work or off to university. Feedback highlighted that the majority of parents were unaware of the risks associated with gambling harms and our various 'lO Things to Look For, 10 Things to Do, models proved a valuable resource to help parents recognise the early warning signs and to give them the tools to have a better understanding and practical tools and barriers to help them support their children both now and in the future. Prior to the Coronavirus pandemic in 2020 our expertation was to serve and support the people of Essex and Suffolk and surrounding areas. However, the opportunity to work remotely ha5 given GamFam the opportunity to support others beyond our immediate geographical location, meaning we now work with more people in more areas. Originally, our GFiA5P model was aimed at frdmilies and friends affected by someone else's gambling. However, it soon becarne apparent that whilst we We￿ able to support our group member5. often their loved ones were not engaging in any meaningful medium to long term support beyond perhaps initial therapy Of counselling and in many case5 nothing at all. Therefore, more out of demand rather than design, GamFam created a GRASP model for the person directly experiencing gambling harms, one that cornplements our existing model for families and friends. JGam'a REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 ocfoBER 2024 Purposes arKI Aims Our charity's purposes as set out in the objects contained in the company's memorandum of association are to benefit the public by the preservation and protection of good mental health and the relief of need among people who have developed or who are at risk of developing a gambling addiction. their parents, families and friends by.. raisin8 public awarene55 and understanding of the early warning signs commonly associated with the development of a gambling addiction to promote early intervention and minimise any related potential harms,. providing advice and support in particular but not exclusively to the parents, family and friends of teenagers and young people at the risk of a gambling addiction,. assisting and supporting individuals who have or may be at risk of a gambling addiction: and raising general awareness amongst the publit of the issue of gambling addiction. Our Vision Empowering individuals and families to alleviate the impact of gambling harms and move toward5 a posltive future. Our Mission To offer hope to anyone afferted by gambling harms and the opportunity to share thelr experiences in a safe space, without fear of judgement with others who have genuine empathy and understsnding. How we achieve our Mission We provide advice and support to those directly and indirectly affected by gambling harms through structured peer support and signposting to relevant partners and agencies. By raising public awareness and understanding of the early warning signs commonly associated with the development of a gamblin8 addiction we aim to promote earlv interyention and minimise any related potential harms. Our Values GamFam is an organisation that is committed to supporting any person directly or indirectly affected by gambling harms by- Ensuring Lived Experience of gambling harm5 15 at the centre of everything we do; Providing a safe, supportive and inclusive seNice with care and respect- Carrying out our work to the highest of standards and with integrity- and Working with like-minded partners, organisations and our members in partnershlp. JGam REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 OCTOBER 2024 Ensuring our work deliver5 our alms We will review our aims, objectives and activities each year. The annual review helps us ensure our aims. objectives and activities remain focused on our stated purposes. We have referred to the guidance contained in the Charity Commission's general guidance on public benefit when reviewing our aim and objectives and in planning our future activities. In particular. the trustees consider how planned activities will contribute to the aims and obje¢tives they have set. The fo¢us of our work Whot hove we done well We have.. increased the number of people accessing support through our GRASP programme without compromising the quality of what we offer- consistently contacted all enquirles and referrals wrthin 24 hours from initial contact we have held in excess of 2.(KIO online Peer Support meetings and have 300+ members accessin8 SUPPOrt with us carried out a quarterly survey of our active members through the Suffolk Mind Emotional Needs Audit completed a 3 monthly check in procedure for all non-active members developed a CPD accredited facilitator trainin8 programme to enable those with lived experience to trdin as paid, 5e5sional facilitators designed a CPD accredited Gaming and Gambling Harms Information & Awareness workshop a committed and supportive board of Trustees written and developed a comprehensive set of policies and procedures evaluated our Servi￿ provision with feedback from members. How our actlvltles deliver public benÈfft Our Pmgrnmmes PeerSupport We offer support through GRASP The GamFam Recovery and Support Programme, a structured 5-5tage self-help peer support programme which was originally designed to support those affected by someone else's gambling, However, out of demand, GamFam have now developed a similar programme to support those directly in recovery too. Currently all our meetings operate remotety vla Zoom allowing us to help and support more people in more location5 Without any natural barriers to location. Meetings are h05ted bv trained GamFam facilitators. ?Gam REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 OCTOBER 2024 The GRASP programme dellvers a strong support network so that group members can start to understand the devastating impact that a gambling disorder can have. It a150 offers guidance on how individuals. familie5 and friends can help themselve5, as well as prartical suggestions for coping day-by-day and moving towards a more positive future. Through structured peer support the GFiA5P programme gives its members the opportunity to share their experiences in a safe space, with no fear of judgement and with others who have real empathy and understanding with their own unique situation. What difference does GamFam make to ourpeer group members GamFam offers affected others and gamblers In recovery a safe, confldential spate to share and support with other peers. Our peer groups are structured around the GRASP five step programme. All facilitators have lived experience of gambling harms and have attended our in-house training, safeguarding training and the Suffolk Mind's The Essentials. mental health training. Feedbackfrom our members "Being oble to relate to others who hove hod similar experiences. Listening ond being heard. shoring ond let7rning. But most of oll hoving support andpeople who genuinely core." "It hos helped me to cope immensely with o member offamily gombling on how to deal with the myriad of issues orising.- -It ha5 provided me with a sofe space to discuss issues reloted to 9ombling with people who understond whot l am going through.- "It has given me the rood buck to life.- "It hus given me huge support. A spoce in which to tolkfreely t7bout my anxietie5 andfrom which to gain strategie5 to help me manage.- -f I didn't hove GamFom. I would be seriously ill, both mentolly and physicalty. I wa5 totally unable to cope with my gambler.- "Its kept me mentally stable. H05 given me hope that things can get better. Ir's shown me woys to put things in placed to help prevent the gambler in ourfamilyfrom gambling.- "It's enobled me to proce55 my own thoughts and think more clearly. For thefirst time in 2 years, I've started to talk obout my life living with on oddict/17ddirt in recovery. It's like a weight has been lifted." 3Gam REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 ocfoBER 2024 Informotlon ondAwareness GamFam want to change people'5 perceptions about gambling and help combat the stigma surrounding gambling harms whlch is often referred to as the 'hidden addiction, so that gambling is viewed on the same level as other addictions such a5 drugs and alcohol. Gambling is often promoted as 'a bit of fun, and has been normalised as an integral part of enjoying sport, in particular football. In addition, a recent report found that children who enjoyed the risk of simulated online gaming were more likely to gamble later in life. Through our CPD accredited Information and Awareness programmes we want to support all people but with a particular focus on parents/carers. families and professionals working with young people to enable them to make informed choices and decisions about gambling. The GamFam CPD accredlted Information and Awarene55 presentations cover the following topics The links between online gaming and gambling How gambling has changed and that potentially all have aC￿$S to a cosino in our pocket through our mobile devices 10 Things to Look For & 10 Things to Do Preparing for 18 Next Steps- additional support and signFK)Sting Our presentations are age appropriate and can be delivered to parent5/carers, families or professionals of children and youngsters of any age through to adults and offer strategies and advice for The Early Years (Key Stage 2, Key Stage 3} Preparing for 18 IKey Stage 41, Off to Universitylwork (Key Stage 51 and beyond. OtherPmJects Regionalised Pothw¢7YS GamFam are currently working within Suffolk, Norfolk and Essex to develop bespoke regionalised pathways. This includes working with local organi5ations to raise awareness of gambling harms- developing our CPD accredited Information and Awareness programme,. setting up referral and signposting pathways and extending our offer of structured Peer Support through our GRASP programme for both affected others and gamblers in recovery. We hope that ourexperience in Suffolk, Norfolk and Essex will enable us to developthis model in other regions too. ?Gam REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 ocfoBER 2024 Financial Review The Charity is now firmly established, and our cost base has increased accordingly. Notwithstanding our increased costs, a surplus of £97,39512023- £195,5061 was generated in the year under review and the addition to reserves will support the sustainability of our activities. Principal Funding Sources During the year 41% of income was derived from 8rant5 and fees12023: 55%), 56% from voluntary donations12023: 45%) and 3%12023.. 0%) from interest receivable, Reserves Policy In The Trustees, view, the reserves should provide GamFam with adequate financial stability and the means for it to meet its charitable objedives for the foreseeable future. The Trustees have adopted a policy of retaining sufficient free reseNes to ensure the continuity of operations and to absorb periodic setbacks, while committing to the maximum amount available for the provision of services to our service-users. The following formula for the calculation of free reserves was adopted by The Trustees: Six months operational expenditure (including c05t of Services, Salaries & (herheadl multiplied by a contingency fartor of 20%. Less 75% of projected income over the Same 6-month period Reserves are to retsined in a combination of GamFam'5 bank current account, fixed term deposit accounts and an instant access deposit account. The allocation between accounts is determined by GamFam's liquidity requirement5 based on its financial projections. The Trustees will review the amount of reserves that are required to fulfil GamFam's continuing obligations at a minimum of every six months. Care will be taken to consider changing funding structures and activity growth strategies. The policy will be reviewed at a minimum of every two years. Investment Polky Most of the chariws funds are to be spent in the short term so there are no funds for lon8 term investment. ?Gam REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 ocfoBER 2024 Plans for Future Perlods GamFam have worked hard to establish itself as a well-respected independent Charity. We currently support over 300 people on a regular basis and have held in excess of 2,000 online Peer Support sessions on our various GFIA5P groups with a further proportion who do not access support on groups on a regular basis but are supported on an ad-hoc basis and are part of our quarterly check in routine. We pride oursefves on being able to reskx)nd to all referrals and enquiries within 24 hours lif not sooner) and where appropriate currently have the facility to place those in need of support onto a group within one week. Lived Experience is at the heart of everythin8 we do, and we will continue to identify those group members who have the desire to become fully trained GamFam facilitators to enable us to increase the number of groups that we operate. We have developed our own in-house CPD accredited Facilitator Training prograrnme that means we will be able to help more people in more locations without compromising the quality of our seNice. Our plan is to adopt a co-facilitation model and use our established and experienced facilitators to work as mentor5 to support new facilitators in the early stages of their service. This will help us ensure that group members wntinue to recerve the quality of support that they require. The appointment of an Operatlons Manager has been crucial to GamFam as it has given the charity the opportunity to take a more strategic approach beyond the day to day running of the organisation a5 it grows. We have also appointed a Recovery Lead and an Affected Others Lead to help support the growth of GamFam. This h05 helped us sUPI)ort more people in more locations without compromising the quality of our offer. In addition we have also appointed a part-time project manager to deliver our work in Suffolk, Norfolk and Essex. Structure, Govemance and Management Governing Document The organisation is a charitable company limited by guarantee, incorporated on 11 October 2019 and was awarded full charity status by the Charities Commission for England and Wales on 3 September 2020 and the Office of the Scottish Regulator IOSCRI on 2 March 2022. The company was established under a Memoraftdum of Association which established the objects and powers of the charitable company and is governed under its Articles of A55ociation. In the event of the company being wound up members are required to contribute an amount not exceeding £1. JGam a REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 ocfoBER 2024 Recruftment andAppolntment OA Trustees The directors of the company are also charity trustee5 for the purposes of charity law. Under the requirements of the Memorandum and Articles of Association Trustees are elected to serve for a period of three years after which they must be re-elected at the next Annual General Meeting. All Trustees give their time voluntarily and received no benefits from the charity. Any expenses reclaimed from the charity are set out in note 6 to the financial statements. Tntstee Indurtion ond Trnining The GamFam Trustees have worked diligently since the charity was established to ensure that our policies and procedures are robust and underpin the aims and values of the charity. The GamFam Trustee Code of Conduct is fundamental to ensu￿ that all trustee5 are fully aware of their responsibilitie5 Within their respective roles. As GamFam is a member of the National Council for Voluntary Organisations INCVOI, our trustees are encouraged to attend courses to help develop their skills in areas they would like to enhance and develop their knowledge and understanding to 5UPPOrt the organisation. In future the Trustees will be looking to increase numbers to further enhance the skill set to continue to support GamFam to grow and develop in line with its aim5 and objectives. Rlsk Monogement The Trustees have conducted a review of the major risks to whith the charity is exposed. A risk register has been established and is UFxlated at least annually. Where approprlate. systems or procedures have been established to mitigate the risks the charity faces. Procedures are in plate to ensure compliance with health and safety of staff, volunteers and clients. These procedures are periodically reviewed to ensure that they continue to meet the needs of the charity. Orqani5ationalStrurture A scheme of delegation is in plate and day to day responsibility for the provision of the services rest with the Chief Executive Officer who is responsible for ensuring that the charity delivers the services specified and that key performance indicators are met. Employee Informatlon As of 31 October 2024 and at the date of this report GamFam has two full time employee5 and three part time employee5. GamFam engages with a number of frdcilitators. counsellors and peer support workers on a self-employed contract basis. The Chief Executive Officer meets regularly with the Trustees to discuss strategy and priorities. JGam REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 OCTOBER 2024 Responsibilities of the Directors Company law requires the Directors to prepare financial statement5 for each financial year which give a true and fair view of the state of the affairs of the charitable company as at the balance sheet date and of its incoming resource5 and application of resources, including income and expenditure. for the financial year. In preparing those financial statements. the management committee should follow best practice and: select suitable accounting policies and then apply them con5i5tently observe the methods and principles in the Charities Statement of Recommended Practice make judgement5 and estimates that are reasonable and prudent state whether applicable UK Accounting Standards and Statements of Recommended Practice have been followed, subject to any material departures disclosed and explained in the financial statement5,' and prepare the financial statements on the going concern basls unless it is not appropriate to assume that the company will continue on that basis. The Directors are responsible for maintaining proper accounting records which disclose with reasonable accuracy at any time the financial position of the charitable company and to enable them to ensure that the financial statements comply with the Companies Act 2006. The Directors are also responsible for 5afegvarding the assets of the charitable company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities. Trustees Trustees, who are dlrectors for the purF)ose of company law and trustees for the purpose of charity law. who served during the year and up to the date of this report are set out on page This rewrt has been prepared in accordance with the Charities SORP IFRS1021 and in accordance with the special provisions of Part 15 of the Companies Act 2(X)6 relating to small entlties. Approved by the Trustees on 30 June 2025 and signed on their behalf bv.. TG Davi Director and Chair of Trustee5 io Aston Ley Llmited INDEPENDENT EXAMINEIYS REPORT ON ThE FINANCIAL STATEMENT5 Report to the dlrectors of GamFam 1.the Companv) oft the Ilnancial statements for the year ended 31 October 2024 I report to the charity trustees on my examination of the financial statements of the Company forthe year ended 31 Ottober 2024 set out on pages 12 to 18. As the charitrfs trustees of the Cornpany (who are also the directors of the company for the purposes of company lawl, you a￿ responsible for the preparation of the financial Statements in accordance with the requirements of the Companies Act 2CQ61"the 2006 ACVI and the term5 of the Charities and Trustee Investment Iscotlandl Art 2005 1.the 21)J5 Arfl and the Charities Accounts IS¢otlandl Regulations 2006 las amended) 1.the 21X)6 Accounts Regulation