Charity registration number: 1190859
Balance (Support) CIO
Annual Report and Financial Statements
For the Year Ended 31st March 2024

Balance (Support) CIO
Contents
Page
Charity Reference and Adminislralive Details
Chair's Slatsment
Trustees, Report
Independent Auditor's Report
18
statement of Financial Activities
21
Balance Sheet
22
Statement of Cash Flows
23
Notes to the Financial Statements
24

Balance {Support) cio
Charity Infomiation
Charity registration number
1190859
Trustees
M Remare2yk {Chairl
l Davison
L Di Bonavenlura
P Henson
S Kuchar
N Mauger
A Subburaj
S Weerasinghe
Chigf Executive Officer
G Stevenson
Registered offlce
Guildhall 2
High Street
Kingston upon Thames
KT1 1EU
Audltor
UHY Ross Brooke Chartered Accountsnts
ndrush Court,
Abingdon Business Park
Suite I,
Blacklands Way
Abingdon
OX14 1SY
Bankers
The Cooperative Bank
1 St. Peters Square,
Stockport,
Chesire,
SK1 1NX

Balance (Support) CIO
Chair's Ststement
For the year ended 31st March 2024
This is my first year as Chair of the Board of Trustees at Balance Support CIO. Having taken on the role in late 2023,
the focus during the first weeks was on familiarising myself with the charity's present situation, its challenges but also
its many opportunities and substantial potential. on getting lo know key members of staff and on visiting some of our
siles where the charity provides its excellent seN1￿$ to its users. What made the most lasting impression on me. were
the service users I was able to meet and engage with during my visits. Seeing the services we deliver through the user
lens opened my eyes to the impact Balance makes on lives throughout the community.
The past months have been a time of transition. Not only has the composition of the board changed, bul crucially so
has the profile of services Balance provides. Whilst we concluded the Woodbury services, we look over a sizeable day
service in Wandsworth which by some measures roughly doubled our operation. Balance's ability lo lake on
underperforming services and transform these into viable propositions that improve delivery for users has the potential
to be an exciting blueprint for the future. We know that we are excellent at running services, but now we know that we
can also transform them.
The charity sector is in transition, too. Rapidly increasing costs across the supply chain paired with eut$ to the public
purse in most London boroughs and in fact in most of the country, have forced established providers lo seriously
consider their once hypothetical exit strategies, look at creative ways to eross-subsidise belmeen services or, worse still,
compromise on the quality of care. Not surprisingly Balance is affected by these trends and although we are sleadi
dNersifying the portfolio, we still largely rely on one single funding source, the Royal Borough of Kingston IRBKI.
2024 has seen a slight decrease in income from 2023 and reduction of unrestricted reserves. Looking ahead, with the
integration of our Wandsworth service, we will see a substantial increase in revenue. Vvhilst this is of course positive,
profitability will remain a key concern. Working even closer with our partners al RBK and communicating the case for
more funding will be a central Challenge of the coming year.
l am grateful to our highly committed team as well as volunteers who are so dedicated to the wellbeing of our users. We
are a people business and without you, 8alance couldn't possibly serve the communities we support. The trustees and
I recognise the immensely positive contribution of Guy Stevenson. our CEO, on the development of the charity. His
leadership together with his experience and substantial body of knowledge of the tertiary sector are a true asset to the
harity. Emma Whitehead and Onyekwere Ogueri together with the wider management learn, loo, deserve
acknowledgement for their hard work and domain competence. I would also like to call out the contribution trustees
make. As volunteers, trustees not only dedicate their time, they inject skills across a range of disciplines lo advise the
board and CEO. Lastly and importantly. I thank our users and families for their trust, feedback and confidence in us as
their daily partners.
ned
arcin Rema
Chair of the B
rd of Trustees
Date 241h October 2024

Balan￿ (Support) cio
Trustees. Report
For the year ended 31st March 2024
The trustees present their report and the audited financial slalemenls of the charity for the year ended 3151 March 2024.
The Iruslees have adopted the provisions of the Statement of Re¢ommended Pracliee ISORPI "Accounting and
Reporting by Charities" In preparing the annual report and financial statements of the charty.
The financial statements have been prepared in aceordance with the accounting policie5 set out in notes to the accounts
and comply with the charity's governing document, the Charities Act 2011 and Accounting and Reporting by Charities..
Statement of Recornmended Practice applicable to charities preparing their accounts in accordance with the Financial
Reporting Standard appSicable in the UK and Republic of Ireland published in October 2019.
Structure, governance and management
Constitution
The Charity is registered with the Charity Commission as a Charitable Incorporated Organisalion and its governing
document 15 its constitution. The charity was formerly operating as a CIC and the process of converting lo a charity was
completed on 14 August 2020. when we were r￿Istered with the Charity Commission.
Trustee$ of the charlty
The trustees who have served during the year and since the year end were as follows-.
Jeanette Swan
Susan Field
Marcin Remarczyk
Paul Henson
Stefan Kuchar
Neil Mauger
Laura di Bonaventura
lan Davidson
Anjali Subburaj
Sarath Weerasinghe
Resigned 9th November 2023
Resigned 18th January 2024
Elected 9th November 2023
Re-elected
Elected 2nd August 2023
Re-elected
Elected 9th May 2023
Elected 91h May 2023
Method of appolntment or election ol trustees
There have been some changes to the current 8oard of Trustees from the previous year with some new recruitments in
addition to changes due to resignations and end term compliance. A new chair was also appointed lo the board following
an open recruitment process and confirmation by the Iruslees. They were recruited by advertising in an appropriate
medium, after considering the skills that would be required. The Board will continue to consider and identify the skills
needed for the Board to operate effectively and then recruit accordingly.
Poli¢ie$ and procedures adopted for the Inductlon and training of trustees
All new Trustees are sent an induction pack. which gwes appropriate informats.on about the charity and the Trustee Role.
They are also expected to read the guidance for Trustees available from the Charity Commission and to speak lo an
appropriate member of staff if they require further information or c5arificalion. The charity through 15 partnerships with
Leading Governance, NCVO and ACEVO ensure regular compliance and development training for its trustees.
Organlsatlonal structure, Related partles and other charities and organisations
The Board of Trustees meets quarterly to decide on matters that are the proper business of the Board, including setting
the Strategy for the charity. From time lo lime a small gTQUP of Trustees may be asked to form a working paty to
consider a particular aspect of management or governance and report back into the full board with recommendations.
Day to day management of the charity is delegated lo the Chief Executive and Senior Management Team who are
responsible lor the delivery of the strategy and who also advise and wovide information for the Board. The major risks

Balance (Support) CIO
Trustees, Report
For the year ended 3191 March 2024
to the OTganisalion are reviewed regularly under Ihejurisdictson of the Risk Oversight Committee, evaluated and updated
as necessary, and overseen by the board of Iruslees as part of ils governance obligations.
Our Values
The chaTty as part of ils broader review of strategie priorities reaffirmed ils commitment to its six core values and see
these as central to ils business development priorities up lo 2025. Our values shape both our commitments lo those we
support, employ andlor contribute their time and knowledge to our work. They are summarised as follows..
Partnership
Professionalism
staff Recognition
Independence
Sustainability
Empowerment
Working effectively with other services
Providing a reliable and high-quality seNice
Valuing each other in our daily work
Helping people to live the lives they want
Protecting the future of our work
Helping people to have a voice
Objectives and activities
Purpose and aims
The charity's purpose is summarised as the folbwing-.
The relief of those in need by reason ofyouth, age, ilkheath, disability, financi81 hardship or other disadvantage for the
publ￿ benefit by providing support and guidan￿ to disadvantaged tErsons and their families, in particular. bul not
limited to persons with kaming disabililieslaub.sm and those wlh mental health cOnd￿ons, by the provisB)n of
accomrrodalion. support services, employment support day care and any and all such other facilities as may be
required to 8nable and support them to experience fu￿111ng lives and wh￿h maximEe their inVo￿etT￿nI in the
community and improve their qualty of lrfe.
To promote social inclusion for the public benefft by preventing peoe from ￿ornIng swialty excluded. rdpving the
needs of those peopte who are socially excluded and assists.ng them to integrate into sttiety.
Objectives, strategles and activities
Our primary stratggic objectives
Objectivo 1
Thal we build services that are financially sustainable and resi5ient to ¢hanges in local markets.
Objective 2
That our interventions are quality assured and deliver consistency across our operations and
development practice.
That the skills, abilities and knowledge of those who work for us or use our setvices are central to
how we design the work around them.
That our operation5 are scalable, targeted and approprÈate to our core business
Obje¢tive 3
Objective 4

Balance (Support) cio
Trustees, Report
For the year ended 31st March 2024
Our key areas of service delivery
There has been some change in our key areas of charitable operations since 2022123. bul the charity's areas of a¢tThiilies
continue lo align with our charitable purpose and objects.
Service Area
Community Support Servlces
Service com
onent
Supported Living Outreach
Descri
tion of Service
Our Outreach service supports those
with learning disabilities, mental health
illness or autism living within the
boroughs of Kingston, Richmond and
Wandsworth to live independently in
their community
Our Shared Homes Service supports
adults with mild lo rnoderate learning
disabilities, or autism living
independently with others in shared
accommodation
A supported employment service for
people who have a learning, physical or
sensory disability and who live in the
boroughs of Kensington & Chelsea and
Weslminsler
Supported Living Houses
Employment Support Servi¢¢s
Supported Employment
Day Opportunities Servlces
Wandsworth Day Opportunitses
Service
Our day opportunities service is
delivered from two siles in the borough.
providing multi-disciplinary support to
people with profound and multiple
learning disabilities.
Hortlcultural Services
stud Nursery
Our community garden offers a
welcoming and supportive environment
for people to learn and develop skills.
The site has raised beds, polytunnels,
greenhouses and a walk-in chicken coop
Volunteerlng
All operational departments
The charity offers a range of
volunteering opportunities from leading
the charity as a Iruslee lo helping
cullivale our horticultural space at the
Stud Nurse
Publlc benefit statement
The trustees have referred to the guidance contained in the Charity Commission's general guidance on public benefit
when reviewing the Charity's aims and objectives, and in planning Ils future activities. In particular, the trustees consider
how planned activities will contribute lo the aims and objectives that have been set.
Our primary public benefits relate lo the development of services that support the independence of vulnerable people
with learning disabilities andlor enduring mental health needs. We are responsible for the development and delivery of
a range of community-based services in Southwest and Wesl London.

Balan￿ {Support) CIO
Trustees, Report
For the year ended 315t March 2024
Fundraising Standards Information
Fundraising activity has been limited. with the major part of OUT revenue generated through contractual sources and
some monies from privately contracted seNices.
Despite this, the Charity remains mindful of its obligations under the fundraising code of practice, with an undertaking
to ensure the following..
That GDPR obligab"0r￿ have been applied at all times, and that the Charty at no time has made ursolicited
approaches unless express permiss(on has been granted.
That the Charity is registered wlh the Fundraising Regulator and has adopted the core fundraising principles sel out
by them in its Fundrai%ing Code of Pract￿e.
It has not used the servi￿$ of an e*(ernal agency to support our fundraising aclThiilies, but were il to do so. would
require adherence lo the same nab.onal standards andlor registration with a r￿gnized scheme.
Monitoring of our fvndraising activity during the year has not identified any practEees that could be deemed as failing to
meet those same national standards. As staled above, fijndiaising development has been limited in 23124. However.
as part of the Strat￿1¢ revEw in 2024, an Income Development Plan wll be required to address the safe and
cOM￿lant raising of revenues in the fvlure, beyond that of our contracted 8cINity.
There were no complaints in relation to our fvndratsirMJ a¢tiwlies during the year.
Achievements and performance
General Introduction
This year has represented one of some significant change for the charity. both at an operational and governanee level.
ilsl revenues fell slightly on the previous year, as the charity finally closed its complex needs residential service, we
nevertheless exploited new growth areas and contractual relationships that will have a positive impact in the new
financial year.
The social care market remains a challenge, and as for rrK)sl providers in our sector we have worked hard during the
year to maximise the value of both our contractual and private income. This has meant continued work lo drive
improvements in both our quality and performance standards both as a necessity as well as a strategic priority.
Trustees have remained alert to the impact that market eonslrainls will Continue to have on our development and
financial performance. They have led a review ol our eorporale delivery objectives, our Key Performance Indicators for
the next 18 months and their centrality in meeting our broader strategic comrnilments to quality. sustsinability and
inelusion. Changes that were insliluled in 202210 generate a baseline againstwhich the charity could conttnue lo flourish
have ensured we are still well placed to compete in a highly dynamic market. Consolidating that position on the basis of
what has been achieved this year, will remain as important 8$ It was in the last.
Perfomiance Hlghllghts
There were a number of key performance highlights for the year that are likely lo shape our progress into 2024125.
The charity won national recogniti￿ foT its drive toward sound g)vernance and oterational qualty standards by being
awarded the National c￿n¢11 for Votuntsry OrganisalK)ns- Charity Quabty Standard.

Balance (Support) cio
Trustees, Report
For the year ended 3151 March 2024
Vve successfulW bid fr)r admission onto three contracting frameworks in SW LOr￿On, with the charity increasing ts
borough-based partnerships wrth Kingston, Richmond and Wandsworth.
We were identified as the preferred provider to take over Day Opportunfaes SerV￿e$ in the borough ofwandsworth
and were awarded a contrad to commence delwery in February 2024.
After 10 years of ded￿ated leadership our Chair of Trustees Jeannette Swan stood down and the charty conducted a
successful recruilmenl campaign to appoint Marcin Remarczyk as its new chair.
General Performance
ilsl the charity has sought to develop its core business, its strategic relationships and identify new opportunities for
building our existing portfolio of services, we have also substantially consolidated our gains made over the last tsvo
years. Substantially reframing our operations, our financial controls and our conlraclual relationships has enabled the
charity to take posilwe steps in some remaining areas of concem for its business overall.
The contractual relationship lo ddver Empbyment Supwrt SerV￿es as part of NHS talking therapies was termin*d
in November 2023 and staff succes5ftJlly transferred lo SW London and Sl Georges NHS Trust
Woodbury Residential Care SerV￿e. 3 years after the eXP￿d date ofclosure, finally shut its doors in September
2023 and all remaining tenants were ￿lOcated lo permanent homes. This induded a rEw 2 bed 24-hour service
based in Chessington forwh￿h we were awarded the contract
un￿rtaIntieS related to our contract to deliver Supported Employment Serv￿es in Kensington and Chelsea were
resofved and new contracts agreed lo COV￿ a new temi until a new tender is pxJbli$hed in 2025.
Substanb"al work was undertaken as part of a transfer agreement lo take over the provision of day oPp￿￿n￿.eS
servi￿5 in Wandsworth. The transferto delNer seNices to a range of individuals with complex needs eno)mpassed
principalty 1kn5e resident in Wandsworth. However Contra￿al relats'onships with Lambeth, Merton and SW London
NHS have also remained integral lo the charity's management ofoperalK)n$ on site. The new service was transferred
to Balance in February 2024.

Balan¢e {Support) CIO
Truste8s' Report
Forthe year ended 31st March 2024
Key Perfomiance Metrics for 2023124
The following infomation sets out some of the key data relating to the charity's operational and financial performance
during the year.
Overall Performance
Total operational highlight for the year included the following principal achievements.
Total number of Individuals
supported by the charity in yeor
Total number individuals supported
22123
23124
There was a general uplift in performance
on the previous year for most services
both in absolute and relatsve terms.
300
242
250
The inclusion of new setvices in
Wandsworth also accounted for a change
in the operational profile from the
previous year.
200
150
94
loo
85
83
A fall off in nuJnbers at our Horticultural
service resulted primarily from drop in
referrals after Changes lo the contracting
and brokerage arrangements with the
borough of Kingston.
65
47 45
50
41
26 21
K&C
Supported
EmpbymeDI
CS Outreach
CS Houses
Wandsworth
Day Opps
Kingston
Employment
Support Seivice
Service
Total number of new referrals In year
Number of new referFals with Starts
Referrals for services with a higher
turnover of individuals seeking support
saw an increase in numbers on the
previous year, reflecting the impact of
changes lo our operats'ng methodology
and referring personnel.
• 22123 23124
180
158
166
160
140
120
Changes to our contractual relab'onships
in Kingston resulted in a fall in new
referrals lo our Outreach service, but for
our Horticultural service a gro￿ in
private payers and an improvement in the
referral pathway ensured an increase in
numbers against the previous year.
100
so
73
62
41
20
li
K&C
Supporied
Employment
CS Outreach
C5 Houses
Wand5WOTth
Day Opps
Employment
Support Sefvi
10

Balance (Support) CIO
Trustees, Report
For the year ended 3181 March 2024
Contractual Relationshlps
The charity's dynamic approach to ils
business development resulted in some
change in its contractual relationships
during the year.
Contractual changes 23124
•Contr3Cts clg5ed
Contratt5 Init13ted
We terminated our contract with SW
London Integrated Commissioning Board
(SWL ICBI lo deliver Employment
Support Services due to the lack of
gro
the financial package
necessary to support our costs.
We agreed a new cor)tract with the ICB
lo supply support services al oui
Wandsworth Day Opportunities Services.
The closure of our Woodbury resldential
care service Tesulled in the ending of our
contractual relationship with Kingston lo
supply residential care.
The charity agreed a contract to deliver
Day Opportunities Services with the
Borough of Wandsworth.
We addrtionally won admission onto the Learning Disabilities Frameworks for Richmond and Wandsworth for both Supportei
Living and Community Outreach.
We agreed a small contract with Lambeth to supply Day Opportunities services for a single individual at our Wandsworth
operation.
The charity was commissioned by the London Borough of Kingston (RBKI to deliver a new two bed community Suppor
service for independent living.
We also admitted on Lots with the RBK commissioning framework for learning disabilities and mental health services.

Balance (Support) CIO
Trusteès, Report
For the year ended 31st March 2024
Total change in the numberof employees
The charity increased the number of
permanent employees be￿een April 2023
and March 2024 as a result of new
contractual relationships and increased
referrals.
Change in number of employee5 2022 -24
2022123
2023124
90
80
66
The principal reason for the speed of growth
was the transfer of services in Wandsworth
as part of TUPE agreement for staff
previously employed by another provider.
60
50
40
29
21
24
20
Full Time
Part Time
Total
Source of referral all $ervi¢e$
Source of referral 2023124
The source of referrals lo the charity
also widened as a result of changes
to our conlraclual relationships.
160
140
120
loo
80
139
The largest increase was from
individuals living in the borough of
Wandsworth resulting from the
transfer
of Day Opportunities
Services into its Community Support
Division. This leveraged additional
referral opportunities with other
$our¢es as a result.
73
77
60
40
20
12
13
io
12
12

Balance (Support) CIO
Trustees, Report
For the year ended 31$1 March 2024
Other Performance Highlights
Strengths Based Evaluation and Support
The charity rolled out changes to ils evaluation and assessment methodology, wrth training and additional on-going
support to ensure compliance across all ils operations Vvhilsl this has not been without challenge, learning from the first
full year of its use has delivered a more robust client cenlred and slrengths-based approach lo our support. We are as
a result more accountable to those using, funding and working with us lo deliveT our services in a largeled and outcomes
focussed way.
Completed Support
Evaluations
Strengths based evaluations iompleted
90
80
70
The charity applies six
components
lo
slrenglhs-based
evaluation and support
tools. With the exception
of our new service in
Wandsworth,
everyone
using or newly referred
into the ¢harity was
supported
lo
work
through the assessment
process.
71
59
60
50
40
30
20 I4￿￿15
36
37
37
39
35
21
19
What makes Good day bad
me tick
day
Decision
making
agreement
support
planning
Learning and Interest5 and
refflecting
CS Houses i CS Outreach i Horticulture
Employment
Day Opps
Registered Activities
for the year
Total Support Aetivitles by départment 23124
54516
For the first Ilme this year
the charity was able to
record the number of
planned support activities
11 delivers across ils
commLJnity
operations.
Total
support
Interventlons for the year
were 93.148.
60000
50000
40000
30000
25531
20000
9779
ioooo
430
2892
Horticultural
Services
Supported
Employment
CS Outreach
CS Houses
Wandsworth Day
Opps
13

Balance (Support) cio
Trustees, Report
For the year ended 315t March 2024
Impact Evaluations
Completed
Total impact evaluation assesments completed
120
228 individual outcome
evaluations
were
complete
for
170
individuals across the
charity.
Representing
76% of those applicable
to a full year evaluation in
2023124.
102
loo
80
67
60
41
40
18
20
CS House5
Ernployment
Horticultural Services
Outreach
Outcomes Achleved
Total outcomes achieved 23124
Of the 228 individual
outcomes agreed with
those
individuals
supported by the charity,
137, 480A registered
positive change against
the position at the
beginning of the year.
37%
35%
30Y.
27%
25%
21%
20%
16%
15%
loy.
Achieved In full
Partially èchieved
Not achieved at all
Not completed for
ev81uètion
Stsffing and Human Resources
Staffing
Leavers and joiners 2023124
staffing
retention
is
generally better against
regional averages with
turn over for the year al
18¥0, compared to 23%
regionally.
45
40
35
30
25
20
15
io
39
•Left
Joined
Our level of staffing grew
overall with the addition of
new
services
in
Wandsworth and the
transfer of 39 additional
stsff into the organisation.
14

Balance (Supporti cio
Trustees, Report
For the year ended 3151 March 2024
Tralning
Trainin8 by lype 2023124
The charity conts'nued to
meet its strategic and
regulatory commitments
lo
training
and
development.
6CQ
507
500
400
300
200
85
indNidual
stsff
(including volunteers) up
to the end of the financial
year
completed 507
mandatory
training
sessions, both face to
fa
or
on-line.
loo
54
16
CPD
Departmental
Elective
Mandatory
Total completed courses by department
250
22 staff out of 56
undertook
elective
training as part of their
professional development
up to the end of January.
200
150
loo
50
A total of 547 individual
courses were delivered
for the year a¢r05S the
organisalion.
staff Performance
Staff performance outcomes
There were go individual
objectives sel for staff at
the beginning of the year.
Just under 500A were
completed in full. with a
further 160A completed to
a level 500A and above.
35%
32%
30
25%
16%
15%
12%
5%
Plannine onlv
Commenced
Completed in
Completed
above tar8et
E¥ceded
Eypect3tw)n
15

Balance (Support) cio
Trustees, Report
For the year ended 31$1 March 2024
Financial Review
Income for the year al £2,363,473 was 4% below that achieved for the previous year. The fall was principally accounted
for by the closure our Woodbury Residential Care Service and the handing back of our ICB contract lo deliver
Employment Support Services in Kingston. Further losses were mitigated by an increase in contributions on the previous
year from private payers by S7.￿ and the transfer of services in Wandsworth in quarter 4 of the financial year. The
¢hallenges experienced this year are reflected in our comparative outturn against 2022123.
Finaneièl pèrformace 3gain5t previous year
£3,000,000
£2,500,000
£2,000,OIKI
£i,soo,000
£1,000,000
£500.000
Income
Costs
8313nce
202J23
2023124
General pressures across the social care market have continued to have an impact on the charity's ability to bulld both
its reserves and more general financial resilience. Establishment costs for those staff providing care and support Service
increased by a further 10Yo on the previous year as 8 result of inflationary based adjustment lo the London LNing Wage.
Othei disciplines a¢ross the organisation with salaries already above the London Living Wage level were awarded 4¥0
to ensure that charity remained competitive against regional benchmarks and ils competitors. However. below inflation
increases in a number of our contracts only resulted in further widening of the gap be￿een our costs and the level of
investment we expect to receive. Trustees have taken a pragmatic position on our costs lo ensure we both retain staff,
maintain our commitment to our charitable values and stay competitive in an increasingly demanding market.
Reserves Pollcy
The Trustees have considered the appropriate level of reserves that should be held by the Charity to provide for
ffucluations in cash flow and income, working capital lo develop new funding opportunities and the other needs of the
charity. They have concluded that an appropriate level of reserves would be four months running costs. They are aware
that reserves currenlSy fall short of this level and are working towards creating modest surpluses overtime in order to
secure the reserves at the appropriate level.
The Charity holds £406,05212023= £422,091) in unrestricted reserves, and £19,281 12023: £1,171) in restricted
reserves. This gives a total of £425.33312023.' £423,262) which is 1.08 months running costs which is significant
decrease from March 2023 when it was 2.2 months. This is largely caused by the addition of the Wandsworth Setvice
which significantly increased monthly running costs shortly before the year end. Steps continue to be taken lo improve
the financial position of the charity as noted above.
Going concern
Challenges remain for the charity in building adequate financial resilience behind its services. We are not isolated ftom
systemic issues impacting the whole of the social care sector. Budgets will continue to remain tight, and investment
16

Balance {Support) CIO
Trustees, Report
For the year ended 31$1 March 2024
limited by what our funders are prepared to pay, rather than fully Meeting the costs of delivering contracts on their behalf.
We will continue to build revenues from those prepared to pay for our services privately, negotiate and broker investment
from other statutory and non-slatulory investors, in addition lo diversifying our service offer overall. The trustees consider
it appropriate for a going Concern basis lo be adopted for these aecounts.
Plans for future pèriods
The charity continues to build its wider presence within its communrties of operation. increasing our publi¢ fa¢ing work
and building customer recognition a5 3 result Vve will build on the relationships we have already brokered to leverage
further opportunities for contractual investment and increase5 in referrals to services already funded.
We anticipate further development of our Social enlerpri5e-based activities in Richmond and Kingston lo drive up private
revenues against the baselines delivered in 2023124.
We will additionally build our public audience through our online and social media presence in addition to gtealer public
facing activities and presentations lo increase brand recognition for what we do and how we do it
Trustees, responsibilities
The trustees aTe Tesponsible for preparing the Trustees. Annual Report and the financial statements in accordance with
applicable law and United Kingdom Accounting Standards (United Kingdom Generally AC￿pIed Accounting Pracb'cel.
The law applicable lo charities in England & Wales requires the trustees to prepare financial statements for eac
financial year, which give a true and fair view of the state of affair5 of the charity, and of the incoming resources and
application of resources of the charity for that period.
In PTeparing these financial slatemenls. the trustees are required to..
select suitable accounting poltcies and then apply them consislenty.,
observe the methods and principles in the Charitses SORP 2019 IFRS 1021,.
makejudgements and eslimales that are reasonable and prudent..
stale whether applicable accounts.ng standards have been followed, Subjeet to any material deparbjres disd05ed and
explained in the financial stalemenls,.
prepare the financial statements the going con￿rn basis, unle$$ i( is inappropriate to presume th* the tharty will
eontinue in operab"on.
The trustees are responsible for keeping proper accounting records that disclose with reasonable accuracy al any lime
the financial position ol the charity and enable them to ensure that the financial slalements comply with the Charities
Act 2011, the Charities (Accounts and Reports) Regulations 2008 and the provisions of the trust deed. They are also
responsible for safeguarding the assets of the charity and hence for taking reasonable $tep$ for the prevention and
detection of fraud and other irregularities.
The trustees a￿ responsible for the maintenance and integrity of the charty and financial infomiation included on the
charity's website. Legislation in the United Kingdom governing the preparation and dissemination of financial statements
may differ from legislation in other jurisdictions.
On behalf of the board
Remarczyk
Ir of the Board of
ustees
Date.. 24th October 2024
17

Balan￿ (Support} cio
Independent Auditor's Report to the Trusteès of Balance (Support) cio
For the year ended 31. March 2024
Oplnlon
We have audited the financial Statements of Balance (Support} CIO for the year ended 31 March 2024 which comprise
the Statement of Financial Activities, Balance sheet, Cash Flow Statement and notes lo the financial statements,
including a summary of signific8nl accounting policies. The financial reporting framework that has been applied in their
preparation is applicable law and United Kingdom Accounting Standards, including Financial Reporting Standard 102,
The Financial Reporting Standard applicable in the UK and Republic of Ireland (United Kingdom Generally Accepted
Accounting Practice).
In our opinion the financial statemenls..
gwe a true and fair view of the state of the thanty's affaits as al 31 Mareh 2024 and of its incoming resour
and application of resources, including ts income and expenditure, for the year then ended.,
have been prO￿rty prepared In accordance with United ￿"ngdoM Generally Accepted Accounting Practs"ce'
and
have been prepared in accordance wlh the requirements of the Charities Act 2011.
Basis for opinlon
We conducted our audit in accordance with International Standards on Auditing IUKI IISAS IUKII and applicable law.
OUT responsibilities under those standards are furthei described in the Auditor's re5ponsibililies for the audit of the
financial statements section of our reporL We are independent of the chaiity in accoidance with the ethical requirements
that are relevant lo our audit of the financial slalements in the UK, including the FRC'S Ethical Stsndard. and we have
fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we
have obtained is sufficient and appropriate to provide a basis for our opinion.
Conclusions relating to going concern
In auditing the finaneial statements, we have concluded that the Iruslees, use of the going concern basis of accounting
in the preparation of the financial statements is appropriate.
Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions
that. individually or collectively, may cast significant doubt on the charity's ability to continue as a going concern for a
period of at least ￿etve months from when the financial statements are authorised for issue.
Our responsibilities and the responsibilities of the trustees with respect to going concem are deseribed in the relevant
sections of this report.
other information
The other information comprises the information included in the trustees annual report, other than the financial
statements and our auditorfs report thereon. The trustees are responsible for the other information contained within the
annual report. Our opinion on the financial ststemenls does not cover the other information and, except to the extent
otherwise explicitly stated in our report. we do not express any form of assurance conclusion Ihereon.
Our responsibllity Is to read the other infomiation and, in doing so. consider whether the other information is materially
inconsislenl with the financial statements or our knowledge obtained in the course of the audit or otherwise appears to
be materially misstated. If we identify such material inconsistencies or apparent material misslalements, we are required
to determine whether this gives rise to a material misstatement in the financial slalements themselves. If, based on the
work we have performed. we conclude that there is a material misstatement of this other information, we are required
to report that fact
We have nothing to report in this regard.
Matters on which we are requlred to report by exceptlon
We have nothing to report in respect of the following matters in relation to which the Charities (Accounts and Reports)
Regulat￿n$ 2008 require us to report lo you if. in our opinion..
18

Balance {Support) cio
Independent Auditor's Report to th8 Trustees of Balance {Supportl CIO
For the year ended 31st March 2024
the information gwen in the financial statements is inconsistent in any material respect with thelruslees. repo¢
or
the charity has not kept adequate acrounting records,. or
the financial statements are not in agreement with the ￿CountIng records and retums.. or
we have not re￿Ived all the informats'on and explanats.ons we require ft)r our audi(.
Responsibilities of trustees
As explained more fully in the Iruslees, responsibilities statement set out on page 17, the fruslees are responsible for
the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal
control as the trustees determine is necessary lo enable the preparation of financial statements that are free from
material misstatement, whether due to fraud or error.
In preparing the financial statements, the trustees are responsible for assessing the charity's ability to continue as a
going ¢oncern, disc105ing, as applicable, matters related to going concern and using the going concern basis of
accounting, unless the trustees either intend to liquidate the charity or to cease operations. or have no realistic
alternative bul to do so.
Audltor's re8ponslbilities for Ihe audit of the flnan¢Sal statements
We have been appointed as auditor under section 144 of the Charities Act 2011 and report in ac¢ord2nce with
regulations made undei section 154 of that Act.
Our objectives are lo obtain reasonab￿ assurance about whether the financial statements as a whole are free from
material misstalemenl, whether due to fraud or error, and to issue an auditor's report that includes our opinion.
Reasonable assurance is a high level of assurance, bul is not a guarantee that an audit conducted in accordance with
ISAS {UKI will a￿ayS delecl a material misslalement when il exists. Misslalements can arise from fraud or error and
are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic
decisions of users taken on the basis of these financial statements.
Irregularities, including fraud, are instances of non-compliance wtth laws and regulations. We design procedures in line
with our responsibilities, outlined above, to delect material misslalemenls in respect of irregularities, including fraud.
The specific procedures for thi5 engagement and the extent to which these are capable of detecting irregularities,
including fraud. is detailed below.
We have considered..
the nature of the charity and sector. control environment and operating performance;
the charity's own assessment, including assessments made by key management. of Ihe risks
that irregularities may occur either as a result of fraud or error.,
any matters we identified having reviowed the charity's policies and pro¢edures relating to..
identfying. evaluating and complying with laws and regulations and whether they were
aware of any instances of non-compliance..
delecling and responding to the risks of fraud and whether they have knowledge of any
actual, suspected or alleged fraud., and
the internal controls established to mitigate risks of fraud or non-compliance with laws
and regulations..
the matters discussed amongst the audit engagement team.
As a result of these procedures, we considered the opportunities and incentives that may exist within the organisalion
for fraud and idents'fied the greatest potential for fraud in the areas in which management is required to exercise
significantjudgement, such as the disclosure of adjusting items. In common with all audits under ISAS IUKI, we are also
required lo perform specific procedures to respond to the risk of management override_
We also obtained an understanding of the legal and regulatory framework that the charity operates in, focusing on
provisions of those laws and regulations that had a direct effect on the delerminab'on of material amounts and
disclosures in the financial statements. The key laws and regulations we considered in thi5 eontext were the Companies
Act, Charities Act and tax legislation.
19

Balan￿ (Support) cio
Independent Auditorfs Report to the Trustees of Balance {Support) cio
For the year ended 31 $1 March 2024
Because of the inherent limitations of an audit. there is a risk that we will not detect all irregularities. including those
leading lo a material misstatement in the financial statements or non-complian￿ with regulation. This risk increases
the more that compliance with a law or regulation is removed from the events and transactions reflected in the financial
statements, a5 we will be less likely to become aware of instances of non-eompliance. The risk is also greater regarding
Irregularities occurring due lo fraud rather than error, as fraud involves intentional concealment, forgery, collusion,
omission or mi51epresentalion.
A further description of our responsibilities is available on the Financial Reporting Council's website at..
s."Ilwww.frc.or
.uklOur-WorkJAudiUAudit-and-assurancelStandards-and-
uidancelStandards-2nd-
uidance-for-
auditorslAudi
ors-res
onsibililies-for-audiUDescri
lion-of-auditors-res
onsibililies-ftsr-audit.as
This description forms
part of our auditor's report.
Use of our report
This report is made Solely to the charity's trustees, as a body, in accordance with Part 4 of the Charities (Accounts and
Reports) Regulations 2008. Our audit work has been undertaken so that we might slate to the charity's Iruslees those
matters we are required to slate lo them in an audilorfs report and for no other purpose. To the fullest extent permitted
by law, we do not accept or assume responsibility lo anyone other than the charity and the charity's trustees as a body,
for our audit work, for this report. OT for the opinions we have formed.
UHY Ross Biooke
Stalulory Auditor
Wndrush Court
Abingdon Business Park
Abingdon
OX14 1SY
Date............................
UHY Ross Brooke is eligible to act as an auditor in terms of section 1212 of the Companies A¢t 2006.
20

Balance {Supporti cio
statement of Financial Activlty
For the year ended 31$1 March 2024
Total
Unrestricted
Funds
2024
Total
Restricted
Funds
2024
Total
Funds
Total
Funds
Notes
2024
2023
Income
Donations and Grants
Charitable 2clivities
Investments
2,342
2,328,746
3,925
27,460
29,802
2,328,746
3,925
7,664
2,459,287
367
Total
2335013
27,460 2,362,473
2,467,318
Expendfture
Charitable activities
2.351,052
9,350
2,360,402
2,380,109
Net incomel{expenditurel
Transfe¥s be￿een funds
16,039
18,110
2,071
87.209
Net movement In funds
18
16,039
18.110
2,071
87.209
Reconclllatlon of funds
Funds brought forward
18
422,091
1,171
423,262
336.053
Fund balances carried forward
18
406,052
19.281
425,333
423.262
The Statement of Financial Activities includes all gains and losses recognised in the year
Al income and expenditure is derived from eontinuing aetivities.
The notes on pages 24 to 33 form part of these finaneial statements.
21

Balance (Support) cio
Balance Sheet
As at 318t March 2024
Notes
2024
2023
FIXED ASs￿s
Tangible assets
11
53,875
20,447
CURRENT ASSETS
Debtors
12
549,086
321.845
870.931
120,547
607,025
727.572
Cash al bank alld in hand
CREDITORS.
Amounts falling due within one year
13 1499,4731
1324.7571
Net current assets
371,458
402.815
Total assets lesg current liabilities
425,333
423,262
Creditors . amounts falllng due after more
than one year
NET ASSETS
18
425,333
423,262
FUNDS
Unrestricted funds
General funds
17
406,052
19,281
422,091
1,171
Restricted funds
17
Totsl Funds
17
425,333
423,262
The financial statements were approved and aulhorised for issue by the Board of Trustees on 24th October 2024 and
signed on their behalf by
rcin Remarczy
hair of the Boar
of Trustees
22

Balan￿ (Support) cio
Cash Flow Statement
For the year ended 31st March 2024
2024
2023
Cash flows from operating aGtivitie5
Net income per ststement of financial acts'vities
2,072
87,209
AdJustment8 for:
Depreciation charges
Interest receivable
Loss of disposal of fixed asset
Decreaselllncrease) in debtors
(Decreaselllncrease in creditors
Nel cash provided by operating a¢livib'es
11,878
{3,9251
772
1428.5391
174.716
1243.3261
6.973
13671
531
183,7181
128.4121
Cashflow from investing
Interest received
Purchase of tangible fixed assets
Net cash lu$ed inl investing activities
3,925
367
14.309
113.9421
141,8541
Change in ¢a$h and cash equlvalents In the year
1285,1801
142.3541
Cash and cash equivalents brought fonvard
Cash and cash equivalents carried forward
607 025
649,379
607,025
Analysis of cash and cash equivalents
Cash at bank
321.845
607,025
23

Balance (Support) cio
Notes to the Financial Statements
For the year ended 3151 March 2024
Charlty Information
Balance (Support) cio (the 'charily'l is a Charitable Incorporated Organisalion I'CIO'I, registered in England and
Wales and constitutes a public benefit entity as defined by FRS 102. The address of the registered office is Guildhall
2, High Street. Kingston-upon-Thames, KT1 1 EU.
Accountlng Pollcle6
1.1 Basls of preparatlon
The financial statements have been prepared in accordance with the Charities SORP IFRS1021 (Second Editionl
Accounting and Reporting by Charities.. Ststement of Recommended Practice applicable to charities preparing
their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland
leffeclive 1 January 2019}, the Financial Reporting Standard applicable in the United Kingdom and Republic of
Ireland IFRS 1021. the Charities Act 2011 and UK Generally Accepted Accounting Pr8ctsce.
The financial slalements have been prepared on the going coneern basis and under the historieal cost
convention. The financial 51atemenls are presented in sterling which is the functional currency of the charity and
rounded to the nearest pound.
The significant accounting policies applied in the preparation of these financial statements are sel out below. These
policies have been conslstently applied lo all years presented unless olhetwise staled.
1.2 Going concern
The Trustees assess whether the use of going concern is appropriate i.e. whether there are any material
uncertainties related to events or conditions that may cast significant doubt on the ability of the Charity to continue
as a going concern. The Trustees make this assessment in respect of a period of at least one year from the date
of authorisalion for issue of the financ￿1 statements.
Vvhilst the closure of Woodbury continues to present challenges to the sustainability of the charity. the Trustees
have taken further steps lo mitigate the impact of this. Additionally, they have considered the existing contract terms
and consicjer the charity to have sufficient resources to continue lo operate for al least 12 months from the dale of
these accounts.
The Trustees have careftjlly considered the evidence as to whether or not the Charity continues to be a going
concern and have concluded that it is.
1.3 Income recognition
Items of income are recognised in the financial statements when all of the following criteria are met..
The charity has entitlement to the funds.,
any performance Conditions have been met or are fully within the control of the charity.,
there is sufficient Certainty that receipt of the income is considered probable.. and
the amount can be measured reliably.
Contract income from the provision of professional services is recognised as the charity earns the right to
consideration through the performance of those services, when the stage of completion, costs incurred and cost5
to eompletion can be estimated reliably.
No amount is included in the financial statements for volunteer lime in line with the SORP.
1.4 Expenditure recognltion
Expenditure is recognised once there is a legal or constructive obligation to make payment to a third paty, it is
probable that setttement will be required and the amount can be measured reliabty.
Expenditure is classified under the following activty headings..
Costs of raising funds which comprise those costs associated with seeking donations and grants
24

Balance (Support) CIO
Notes to the Financial Statements
For the year ended 31$1 Mar¢h 2024
Expenditure on charitable activities which comprises the costs of running the various acts'vilies and services for
the charity's beneficiaries.
ExpenditLJre includes those costs of a direcl nature which can be allocated to a specific activity- It also includes
indirect costs, including governance costs that do not relate to a specific activity but are necessary to support them.
Support costs are apportioned to each activity on the basis of staff time.
1.5 Interest receivable
Interest on funds held on deposit is included when receivable and the amount can be measured reliably by the
Charity,. this is normally upon notifi¢alion of the interest paid or payable by the institution with whom the funds are
deposited.
1.6 Fund accounting
Unrestricted general funds are those funds which are freely available for use in furtherance of the objects of the
charity and which have not been designated for specific purposes.
Restricted funds are fvnds which can only be used in accordance with specific reslriclions imposed by the donor
or which have been raised for a particular purpose. The purposes and uses of the Teslricled funds are set out in
the notes to the financial slalemenls.
Investment income. gains and losses are allocated to the appropriate fund.
1.7 Flxed assets and depreciation
Tangible fixed assets are initially measured at cost and subsequently measured at cost or valuation, net of
depreciation and any impairment losses.
Depreciats'on is provided so as lo write off the cost of each asset over its estimated useful life at the following annual
rates..
Computer equipment
Other Equiprnenl, Furnitu￿ and Fittings
4 years straight line
4 years straight line
Al each reporting date the Charity assesses whether there is any indication of impairment. If such indication exists,
the recoverable amount of the asset is determined to be the higher of its fair value less costs to sell and its value
in use. An impairment loss is recognised where the Carrying amount exceeds the recoverable amount.
1.8 Cash and cash equlvalents
Cash and cash equivalents include cash in hand, deposits held al call with banks, other short-lerm liquid
investments with original maturities of three months or less. and bank overdrafts. Bank overdrafts are shown within
borrowings in current liabilities
1.9 Flnanclal Instruments
The Charity only has financial assets and financial liabilities of a kind that qualify as basic financial instruments.
Basic financial instruments are initially recognised al transaction value and subsequently measured at their
settlement value with the exception of bank loans which are subsequently measured al amortised cost using the
effective interest method.
Debtors and CTedilors with no slated interest rale and receivable or payable within one year are recorded at
transaction price. Any losses arising from impairment are recognised in expenditLtre.
1.10 Leases
Operating lease rentals are charged lo the Statement of Financial Activities on a straight line basis over the period
of the lease.
25

Balan￿ (Support) CIO
Notes to the Financial Statements
For the year ended 31sI March 2024
1.11 Penslons
The Charity operates a defined contribution pension scheme. Contributions payable to the Charity's pension
schemes are charged to the Statement of Financial Activities in the period to which they relate.
The Charity also contributes to two defined benefit schemes for employees..
the local government pensron scheme for approximalety 13 former employees of the Royal Borough of Kingston
the local government pension Scheme for approximalety 15 ft)rrrEr employees of W8ndsworth Borough Council
It is not possible for the charity to obtain sufficient informab'on lo enable it to account for these schemes as a defined
benefrt scheme and it therefore accounts for the scheme as a defined contribution scheme. The local authority will
sel the contribution rates each year for employees. All such payments are then charged directly to the Statement
of Financial Activities.
1.12 Redundancy costs
Redundancy and termination costs are recognised immediately as an expense when the Charity is demonstrably
committed to terminate the employment of an employee or to provide termination benefits.
1.13 Critical accountlng estlmates and judgements
In the application of the charity's accounting policies, the trustees are required lo make judgements, estimates and
assumptions about the carrying amount of assets and liabilities that are not readily apparent from other sources.
The estimates and associated assumptions are based on historical experience and other factors that are
considered to be relevant. Actual results may differ from these estimates. The eslimales and underlying
assumptions a￿ reviewed on an ongoing basis. Revisions lo ac¢ounting estimates are recognised in the period in
which the estimate is revised where the revision affects only that period, or in the period of the revision and future
periods where the revision affects both current and future period.
Donations and Legacies
Unrestricted
Funds
Restricted
Funds
Total
2024
Total
2023
Donations
Grants
2,342
2,342
27,460
1,200
6.464
27.460
2,342
27,460
29.802
7,664
Income from Charitable Activitigs
Unrestricted
Funds
Restricted
Funds
Total
2024
Total
2023
Contracts
Woodbury Care Home
Local Government Employment
Local Government Supported Living
Local Government HOrticU￿Ure
Local Government Day OpF)Ortunilies
Local Government Transport
NHS Funding South Wesl London CCG
221,468
173,259
1.078.734
123,637
383,816
54,728
129.300
221.468
173,259
1.078.734
123.637
383,618
54.728
129.300
649,677
163,796
1,104.626
173,793
162,645
other income from charitable aelNities
164,004
164.004
204,750
2,328,746
2,328.746
2,459.287
26

Balance (Support) cio
Notes to the Financlal Statements
For the year ended 31st March 2024
Investment Income
Unrestricted
Funds
Restricted
Funds
Total
2024
Total
2023
Bank interest
3,925
3,925
367
Expendlture on Charitable Activities
Direcl
Costs
Support
Costs
Totsl
2024
Total
2023
Staff costs
Premises
Administration Costs
Residents care and welfare
Transport
Prof, Li￿nge$ and subscriptions
Governance Costs (see note 71
Depreciation
Other costs
1,815.463
108,724
9,251
29,683
22,835
7,826
182.893
24,688
104.539
31
1,998,356
133,412
113,790
29,714
22,835
41,717
9,000
11,578
2.099,488
100,719
94,998
27,655
11,171
30,225
8,880
6,973
33,891
9.000
11,578
1,993,782
366,620
2,360,402
2.380,109
Analysls of Expenditure by Activity
Direct
Costs
Support
Costs
Total
2024
Total
2023
Woodbury
Supported Living
Employment Service
Horticultural Services
Day Opportunities
Other Activities
159.503
1,076,642
179.440
159.503
418,694
29,329
197,975
32.996
29,330
76,990
188.832
1,274.617
212,436
188,833
495,684
618,828
1,237,657
285.613
190.409
47,602
1.993.782
366,620
2,360,402
2,380,109
27

Balance (Support} CIO
Notes to the Financial Statements
For the year ended 31st March 2024
Governance costs
Total
2024
Total
2023
Audit fees
9.000
8.880
9,000
8,880
Net incomellexpenditure}
Net incomellexpenditurel for the year is stated after charging..
Total
2024
Total
2023
Auditor's remuneration
Depreciation
Operating lease rentals
9,000
11,578
59,520
8,880
6,973
43,675
Trustee Remuneratlon and expenses
The trustees neither received nor waived any remuneration during the year12023.' £nil}.
No Trustee received any expenses during the year12023.' £nill.
10
Stsff costs
Charitable
Costs
Support
Costs
Total
2024
Total
2023
Wage5 and salaries
Social security cosls
Pension costs
Other staff related costs
Redundancy
Agency Staff
1,445,244
135,145
75,464
35,682
2,903
114,030
158.433
16.713
4.716
3.031
1,603,677
151,858
80,180
38,713
2,903
114,030
1.632,506
159.093
81.426
40.196
46,017
140,250
1.808,468
182.893
1,991,361
2,099.488
One employee received total remuneration above £60,000 excluding employer's national insurance and pension costs,
in the £70,000 - £80,000 band. {2023'. One in the £70,000 - £80.000 bandl
28

Balan￿ (Support) CIO
Noles to the Financial Statements
Forthe year ended 31¥1 March 2024
The average number of employees analysed by fvnction was..
2024
Number
2023
Number
Direct charitable
activities
Management and
administration
56
58
60
62
The total amount of employee benefits received by key management personnel was £83.75312021.' £83,688). UndeT
FRS 102 employee benefits include gross pay, benefits in kind, employer's national insurance and employer's pension
costs.
11
Tangible Fixed Assets
Computor
Equipmont
Furnitulo and
Equipment
Total
2024
Total
2023
Cost
At 1 April 2023
Additions
Disposals
29,726
27,527
12,2641
25,377
18,251
{9,CK)31
55,103
45,778
{11,267}
73,660
14,309
132,8661
At 31 March 2024
54,989
34,625
89.614
55,103
Depreciation
At 1 April 2023
In the year
Eliminated on disposal
20,892
5,723
12,2641
13,764
5,855
{8,2311
34.656
11,578
{10,495}
60.019
6.973
132,3361
Al 31 March 2024
24.351
11,388
35,739
34.656
Net book value
Al 31 March 2023
8.834
11,613
20,447
13,641
Al 31 March 2024
30.638
23,237
53,875
20,447
12
Debtors
2024
2023
Trade debtors
Prepayments and accrued income
Other debtors
392,138
154,911
2,037
81,969
14,860
23,718
549,086
120,547
29

Balance (Support) CIO
Notes to the Financial Statements
For the year ended 31°, March 2024
13
CredStors- amounts falllng due wlthln one year
2024
2023
Trade Creditors
Accruals
Taxation and social security
Other Creditors
78,345
68.731
139.738
212.659
81,522
51,400
125,535
66,300
499.473
324,757
14
Operatlng Loase Commltments
Total lulure minimum lease payments under non-cancellable operating lease5 are as follows..
2024
2023
Due within..
1 year
1 5 years
25,244
6.718
36,434
45,300
31,962
81,734
15
Pension and similar obligations
Some of the CIO'S employees belong to the Local Government Pension Scheme ILGPS}, multi-employer defined benefit
scheme managed by the Royal Borough of Ki'ngston upon Thames and by Wandsworth Borough Council.
The latest actuarial valuation of the Kingston LGPS related lo the period ended 31 March 2023. The Wandsworth
Borough Council Pension fund admission relates to TUPE Ifansfer on 1 st February 2024. No actuarial valuation has
been carried out.
Local Government Pension Scheme - Kin
ston
The LGPS is a funded defined benefit pension scheme, with the assets held in separate trustee administered funds.
The total contribution rnade for the year ended 31 March 2024 was £47,704, of which employer's contributions lotalled
£33,726 and employees, contributions lolalled £13,978. The agreed contribution rates for future years are between 5.5°/0
and 12.5% for employees and employers contribution5 are voluntary.
The actuarial valuation shows the present value of the defined benefit obligation at the reporting dale to be less than
the fair value of plan assets al that date, and consequently the plan has a surplus. Per FRS102 a plan surplus should
only be recognised as a defined benefit plan asset when the surplus is recoverable, either through reduced contributions
in the future or through refunds from the plan. As a result no adjustments have been made to the financial statements.
Principal actuarial assumptions
2024
3.25/,
2023
3.45%
Rate of increase in salarie5
Rate of increase for pensions in paymenuinflalion
Discount rate for scheme liabilitie5
Inflation assumption ICPII
Commutation of pensions to lump
sums
4.85/0
2.750
4.75%
2.95%
450
45%
The current mortality assumptions include sufficient allowance for future improvements in rnortalty rates. The
assumed life expe¢lations on retirement age 65 ale..
30

Balance {Support) cio
Notes to the Financlal Statements
Forthe year ended 31st March 2024
2024
2023
Retiring today
Males
Females
19.6
24.8
19.8
25
Retiring in 20 years
Males
Females
22.3
25.7
22.5
25.9
Sensitivity Analysis
Approxlmate
Increase to Defined
BenefSt Obllgatlon
Change in assurnptlons at 31 March 2024..
0.10/0 decrease in Real Discount Rate
1 year increase in member life expectancy
0.1% increase in the Salary Increase Rate
0.1% increase in the Pension Increase Rate {CPII
109,000
190,000
6,000
1[￿,000
Approximate increase lo
Defined Benefit
Obligation
Change In assumptlons at 31 March 2023:
0.10/0 decrease in Real Discount Rale
1 year increase in member life expectancy
0.1 % increase in the Salary Increase Rale
0.1 increase in the Pension Increase Rate ICPI}
108,000
188,000
6,000
104,000
Defined benefit penslon scheme net Ilablllty
2024
2023
Scheme assets
Scheme obligations
7,014,000
(4,741,000)
6,210.000
14,708.0001
Net asset
2,273.000
1,502,000
The share of the assets in the scheme
were..
2024
2023
Equities
Corporate bonds
Property
Cash and other liquid assets
3.507,000
2,525,040
631,260
350,700
3.601,800
1.863,000
558,900
186,300
Totsl market value of assets
7,014,000
6,210.000
The actual return on scheme assets was 130A {202312.3%11.
31

Balance (Support) cio
Notes to the Financial Statements
For the year ended 31. March 2024
Changes in the present value of deflned beneflt obllgatlon$ were as follows:
2024
2023
Al 1 April
Current service cost
Interest cost
Employee contributions
Actuarial Igainllloss
Benefits paid
4,708,000
62,000
224,000
14,000
1213,0001
154,0001
7,359,000
121,000
203,000
16,000
12,950,000)
141,0001
At 31 Mar¢h
4,741,000
4.708.000
Changes in the fair value of scheme assets:
2024
2023
Al 1 April
Interest income
Actuarial gainslllossl
Employer contributions
Employee contributions
Benefits paid
6,210.000
295.000
511.000
38,000
14.000
154,0001
6,341,000
174,000
1321.0001
41,000
16,000
(41.0001
At 31 March
7,014,000
6,210,000
16
Contlngent Assetg and Liabilities
In relation to the Woodbury Care Home service, the Charity was not issued with a lease for the property by the landlord
{Royal Borough of Kingston-upon-Thamesl beyond 1* April 2022. As a result, an agreement in relation lo funding and
rental of the property fiom the Commissioner (also the Royal Borough of Kingslon-upon Thames) was unable lo be
completed. The service closed in November 2023. The amount of rent due relating to the year ended 31st March 2023
is estimated to be £100,208. with an equal amount of funding also due to be received by the Charity.
32

Balance (Support) CIO
Notes to the Financial Statèments
For the year ended 315t March 2024
17
Movement In funds
1Apr
2023
31 Mar
2024
Income
Expenditure
Transfers
Unregtrlcted Funds
General Funds
422 091
2,335,013
2,351,052
41￿.052
Re$trlcted Funds
National Garden Scheme
4,242
14,2421
Kingston Voluntary Action
3,600
{3,6001
Richmond Microgrant
250
12501
Royal Boiough of Kingston up)n
Thames Resilience Fund
19,368
11,2581
18.110
England
1.171
1.171
Total Restricted Funds
1,171
27,460
9,350
19,281
Total Funds
423,262
2,362.473
2,360,402
425.333
Al the Stud Community Garden, the National Garden Scheme funding allowed us to Tepair the polytunnel. the
King$ton Voluntary Action Grant enabled us lo run 'Grow Cook and Eat. and the Riehmond Microgrant started an
apple orchard.
The Royal BoroLJgh of Kingston upon Thames Resilience Fund contributed toward the fuel cost increases
experienced at Woodbury, whilst additional funding was Secured to install a new kitchen at Stud Community Garden
to enable those we work with lo learn cooking skills.
18
Analysis of net assets bgtween funds
General
Funds
2024
Restricted
Funds
2024
Total
2024
Total
2023
Fixed assets
44,063
9.812
53,875
20,447
Current assets
Cuirenl liabilities
861,462
1499,473)
9.469
870,931
727.572
1499.4731 1324.757}
Longer term Liabilities
406.052
19,281
425.333 423,262
33