Reflections: Report to Charity Commission 2024-25
1 The objects of the Reflections CIO are:
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To relieve the needs of people with dementia for the public benefit by:
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a) Providing them with support so that they can remain in their own home for as long as possible
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b) Working to reduce social isolation and promote equality and wellbeing for people with dementia and their carers in the London Borough of Greenwich and in such other parts of London or Kent as the charity trustees may from time to time think fit
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To fulfil such other purposes which are exclusively charitable according to the law of England and Wales and are connected with the charity work of the charity.
2 Operational details
2.1 Trustees
Peter Ley – Chair Deb Wallis - Treasurer Sarah Carroll – Secretary
Tatiana Sonei (nee Florea) Marc Carroll Janet Ley
2.2 Membership
Membership of the charity is restricted to the trustees.
3 Summary
This year Reflections has continued to maintain a consistent service with the average attendance at the Friendship Group increasing on the previous year. This report therefore closely mirrors last year’s report. The Reflections web site (reflectionsgreenwich.com) includes regular updates and links to support and information sites.
4 Groups
4.1 Friendship Group
Weekly 1-3pm.
Average attendance 45, an increase from the 39 of the previous year. Pool of 13 volunteers working across three rooms.
The first hour has the group in two rooms where the members may choose from: two craft groups; puzzles, word-searches, colouring, dominoes. This year we have also run more physical activities for those who want them in our largest room (The Library) these include archery, bean bag tossing, darts and reminiscence sessions using the Call to Mind game. The second hour has people come together in the largest room to hear a singer and join-in with singing and dancing (if they wish).
For the whole year we have continued to have a representative from the Greenwich Carers Centre at each session to offer advice for individuals and families.
4.2 Carers Group
Monthly 7:30-9pm. Maximum group size 12. Average attendance 5. Regular team of 3 volunteers. On Zoom.
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Charity no.: 1190466
Reflections: Report to Charity Commission 2024-25
This is a self-help group facilitated by Janet and supported by Tatiana. A 3[rd] volunteer attends to take notes of the meeting. Over the past year very few referrals were received and numbers of people accessing the group were low. Average attendance from April 2024 until January 2025 was 3. In our previous report we stated due to low attendance, we would keep the group under review. With the cost of annual zoom membership to run the sessions increasing with payment due at the end of January 2025, we took the difficult decision to announce to the members in December 2024 that the last session for this group would be held in January 2025.
All regular members attended the session in January which was our highest turnout of the year at 6 people. Those present said how much the group had meant to them.
4.3 General issues arising from Groups .
The popularity of the Friendship Group is such that we have held a waiting list for places since January 2024, which has grown. The health professionals who refer to us have all been made aware of the situation. To meet demand, we have adopted a different approach regarding attendance with the aim of bringing new people in as soon as possible.
5 Volunteers
5.1 Group volunteers
Reflections could not run without our excellent volunteers. We have a pool of 14 volunteers for the two groups. Two new volunteers have joined our Friendship Group with health-related skills, a retired nurse and a retired occupational therapist.
5.2 Other volunteers
Reflections is supported by additional volunteers who undertake ad hoc work for the charity. The website is supported by an IT professional who also gives advice on a broad range of hardware and software issues. One of our trustees steps in to support the Friendship group at particularly busy times.
6 Premises
Shrewsbury House
Reflections runs the Friendship Group in our local community centre. The management and staff are welcoming and supportive. The café manager has continued to offer the group teas and coffee at £1 as well as a tempting selection of delicious food and drinks.
7 Partnership working & Promoting Reflections
Reflections continues to be an accredited organisation as part of Dementia Inclusive Greenwich.
7.1 Oxleas memory clinic
Oxleas provides a dementia assessment and diagnosis service. Referrals are received from some of the team members.
7.2 The Greenwich Carers Centre
The Greenwich Carers Centre has had regular representation at the Friendship Group. They have offered consultation and advice sessions as an option at our meetings.
7.3 Rotary Club of Greenwich
The club has continued to provide annual funding to Reflections.
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7.4 ASDA Community Life Champion, Pearly Queen and Kent Spiritualist Teaching Group
Reflections was supported by our local ASDA Community Life Champion for part of the year. She provided occasional sundries to the group such as soft drinks, cakes and stationery items. Christmas lunch was funded by donations from the Pearly Queen of Greenwich and the Kent Spiritualist Teaching Group.
7.5 BLG Mind
Reflections is supported by BLG Mind who signposts people and makes referrals to our groups.
7.6 Reflections website
The Charity has blogs on our groups and activities, and background information on the group and relevant providers. The website is an ongoing record of our activity, designed for any user. It is run to raise our visibility and ensure transparency of our work. The site is our main resource for showing the work of the charity to other community groups, funders and anyone who wants to know more about what we do.
7.7 Memory books
We continue to take photos at Friendship Group sessions which are used to fill Memory Books for enjoyment for group members, and as a reminder of the activities that have taken place. These books are also used to showcase the group to visitors.
8 Meetings and training
8.1 The Greenwich Dementia Action Group (DAG)
The DAG, run by Greenwich Council, leads the development of coordinated dementia services across the borough. Janet is our representative.
8.2 Playlist for Life (PfL) Help Point
Music is an integral part of what Reflections does. Working with PfL is a good fit with the Charity’s aim. We continue to promote PfL ideas with members and on our website.
8.3 Dementia Inclusive Greenwich (DIG)
Reflections is part of DIG. DIG promotes a dementia inclusive environment “In order for each person living with dementia and their carer to live as independently for as long as possible, the environments need to be dementia inclusive. Creating dementia inclusive environments can assist people to feel valued and feel part of their community. A dementia inclusive environment is not only the built / physical environment but also the social environment. Both are equally vital to the wellbeing of the person with dementia and their carer.”
As part of our commitment to DIG, we put up dementia friendly signage in Shrewsbury House when the group meets, such as the direction for the toilets and finding the way back to the Library (the main group room).
8.4 Cognitive Stimulation Therapy Group (CST)
The local memory service runs CST groups several times a year. These groups held over a number of weeks are designed to provide stimulation for people with dementia. On the last session family members are invited along as is Reflections, so we can promote our group and encourage the people to attend, in order they can continue the friendships they have made at the CST group
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9 Budget
Income £3,603.50 c/f from last year £8,160.87 Expenditure £5,508.82 Balance £6,255.55
See appendix 1 for breakdown of income and expenditure.
9.1 Income highlights
Reflections has benefitted from two organizations and many in memoriam donations.
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Greenwich Rotary Club £1,100
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Asda £400
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Pearly Queen £241
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Kent Spiritualist Group £200
Two Friendship Group carers have also set up regular donations to the group via their banks.
9.2 Expenditure key costs
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Entertainers £1,910
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Room hire & Centre affiliation £1,576
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Consumables £76
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Volunteer expenses £415
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Online presence £91
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Annual management cost (storage & mobile phone) £192
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Insurance (2 years) £419
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Events food £650
9.3 Commentary on budget
Reflections’ costs in our four major areas of expected expenditure have returned to prepandemic levels. We pay for rooms in Shrewsbury House, entertainers, consumables and volunteer expenses. We have not looked for funding, as this is not necessary at present given our reserves. However, we are very grateful for the donations that have come to Reflections during the current economic climate.
10 Issues affecting the running of the charity
Peter, the chair of trustees, continued with his cancer treatment.
11 Future plans
Reflections will aim to continue to run the Friendship Group to its capacity, pushing the average per session closer to 50 members. Our aim remains to run a relatively small charity to a very high professional standard.
11.1 Promoting Reflections
The website is a key promotional tool for the charity. Janet promotes our work via the Dementia Action Group and Cognitive Stimulation Therapy Group. We are grateful to the Greenwich Carers Centre, BLG Mind and Oxleas who refer people to our services. We also circulate posters and leaflets in the local memory service and to key organisations and locations.
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Charity no.: 1190466
Reflections: Report to Charity Commission 2024-25
Report prepared by Peter Ley (Chair of Trustees) Report agreed by the Reflections trustees on 1[st] October 2025
Website: www.reflectionsgreenwich.com Mail: reflectionsgreenwich@gmail.com Call: 07981 741 499
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Appendix 1
| Inyear expenditure and income(rounded) | ||||
| Expenditure | Income | |||
| £1456 | Room hire | £400 | Grants | |
| £120 | Centre affiliation fee + storage | £3203 | Donations & fund raising | |
| £1910 | Entertainment & speakers | £0 | Gift Aid(will claim nextyear) | |
| £415 | Volunteer expenses incl. training | £2,415 | Total | |
| £50 | Subscriptions | |||
| £101 | Paper &printing | |||
| £76 | Consumables: stationery, pens + | |||
| £20 | Activities | |||
| £8 | Books,DVD,Music,Puzzles | |||
| £419 | Personal liability insurance [2years] |
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| £0 | DBS checks | |||
| £650 | Events food & drink + | |||
| £0 | IT,electronics & machines | |||
| £192 | Management & administration | |||
| £91 | Onlinepresence | |||
| £5508 | Expenditure for currentyear | £3603 | Income for currentyear |
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