2025-03-31-accounts

ANNUAL REPORT

2025

07483 815122

[e-mail] 35 Brook Road, Williton, Taunton TA4 4TE

Thanks for all your help, you really have been a lifeline for me. I really appreciate the help more than you'll ever know. Much love to you all xx

I'm healing well thanks and up on my feet again! Just in time for school holidays. I think we're ok for food now. Thank you so much for your kindness and support over the past few months xxx

'Thank you for everything you have done for us this year we really appreciate it. Thank you for our Christmas bag it was so lovely! I hope you all have a lovely Christmas and new year and we look forward to seeing you soon. X Thank you. I'll still come & say hello sometimes. Thanks for all that you do, all of you. You're doing a great job.

----- Start of picture text -----
Hi, Unfortunately
I'm not going to be
able to make it
tomorrow, I have an
appointment. thank
you so much for all
your help. You've
all been amazing.
----- End of picture text -----

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From the Chair

Mr Clive Wooldridge

It is seven years since the inauguration of the Quantock Foodbank on 6 June 2018 and five years after being registered as a CIO Charitable Incorporated Organisation on 18 June 2020. We therefore wished to celebrate this milestone as well as the completion of a very successful project to take the Pantry Pilot, begun in July 2021, out to the villages. We also wanted to express our thanks to loyal and generous supporters who have joined us on the journey. The new fully electric Mobile Pantry has only been made possible by the indefatigable efforts and fundraising of so many people across the area.

In June we invited representatives from across a wide range of groups and organisations as well as individual donors and volunteers to join us for Afternoon Tea to mark the occasion. It was impossible to invite everyone, as there are hundreds of people who ‘do their bit’ on a regular basis and each and every one counts. It was an opportunity to recognise the ceaseless endeavour of unsung heroes, whether donors, trustees, volunteers or others in our communities who give faithfully and work diligently to carry out the aims of the charity.

Students from Foxes Academy excelled as usual, providing a wonderful tea which was much appreciated by all the guests.

Thank you to everyone who joined us for this event as well as many more who had other commitments; it is impossible to over-emphasise how much we value your contribution. It was also a wonderful opportunity for people within the organisation and across the area to meet each other.

The need in our communities is greater than ever, with higher costs of goods and services impacting families and businesses alike; the smaller ones who usually provide seasonal employment so crucial to our area unable to take on staff, adding to the economic pressure on already over-stretched budgets.

To deal with the world as it is, not as we would wish it to be, requires resilience and resourcefulness. Possessing such skills, I am certain that our wonderful team will continue to overcome the challenges that arise in these times of extreme volatility and uncertainty.

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11

TRUSTEES’ ANNUAL REPORT

FOR THE PERIOD 1 APRIL 2024 TO 31 MARCH 2025

FOREWORD

The Trustees’ Focus for 2024/2025 was completion of the Commissioning process by rolling out the mobile pantry to Stogursey & Nether Stowey at the end of April 2024, Williton in July 2024, in time for the start of the school holidays, and finally, in March 2025, the Pantry Pilot in the Methodist schoolroom gave way to the Mobile service for Watchet.

The last stage, post-project care, enabled the commissioning team to conduct periodic checks on the project to see and verify its performance. Modifications were identified to refine the operation; they were noted and implemented. Two of these were a reversing system and camera for the vehicle and a key safe and camera for the Annexe. Finally, a comparison was made of the most recent outcomes, CO2 emissions saved, and access given to villages who previously had none; against the objectives and requirements of the project, to roll out the successful static Pantry Pilot model in Watchet to other communities, particularly those without public transport, by means of an emission free electric vehicle.

Future developments still include a desire to limit the vehicle’s reliance on charging from the grid, by constructing a solar port with storage batteries, but a feasibility report by a working group of two Trustees, a Director of West Somerset Green Forum, and a Solar Electrician, concluded that this was not achievable currently. It was noted that future location or new technology could supply other solutions. Phase 2 was therefore shelved and part of the Project Fund used to create an Asset Management Reserve. [Page 17] The Trustees will continue to explore co-operative action with other community groups who face similar risk to their operations from energy supply disruption.

The Quantock Foodbank is now a fully integrated Foodbank and Mobile Pantry; in other words those who traditionally accessed the Foodbank, for the most part, now receive free food support through the Mobile Food Pantries for the period of time determined by their referring agency. At the end of this period they are offered the option of joining the Pantry for a small contribution, currently £4 per week. This means that all in receipt of food support, whether paying or free of charge, are accorded the dignity of being given at least some food choices as well as choosing to say no to certain foods. It also has the advantage that someone who becomes unable to pay through change of circumstances can continue to access the pantry but free of charge whilst a referral takes place for urgent support from other services.

The CIO continues to rely entirely on volunteers for its management and operation.

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In November 2024, we were devastated on receiving the news that our first driver for the Stogursey and Nether Stowey area was on life support, having had a catastrophic stroke at the age of 41. Every church in the Quantock area was praying for Andrew and his family, but he died on 2nd December when his organs were donated and gave life to others. It was a huge shock to everyone who knew him as an irrepressible, generous, and committed young man, who never missed a day keeping the vehicle safe on the road in all that the British weather threw at us in 2024. In Andrew’s words ‘he and Anna were Trailblazers for the new Mobile Pantry service to Stogursey and Nether Stowey’, which also attracted clients from Cannington. He left his mark on the new service and we will never forget him.

In the aftermath of this loss, there was an amazing response from Trustees and Volunteers determined to cover Andrew’s sessions until more drivers came forward. Trustees recognised the need to ensure the future resilience of the Charity to withstand upheaval and shocks. Risk Management is already a part of the Foodbank’s strategic planning, and we are currently considering emergency planning and disaster recovery for both internal and external factors.

A loss of a different kind was the closure of Kilve Stores. This was a loss, not only to Kilve, but to the wider area. The photograph shows the final stock which came to us. It was marvellous to receive such a gift, yet so sad to know that it marked the end of a wonderful resource in every way for the community.

Matt had worked tirelessly, not just for the business, but raising thousands of pounds for charities including the Foodbank. Throughout the year, but especially at Christmas and Easter, Matt sourced and provided many of the lovely items that families using the Food Pantries so appreciate. Kilve Stores, thanks to Matt Hirst, was the beating heart of Kilve community and beyond, and will be greatly missed.

Foresight, insight, oversight and hindsight helps those in leadership roles throughout the charity to introduce and sustain organizational resilience. The Trustees have developed and utilised the first three key practices in a number of areas, particularly physical and cyber security. We are now using the fourth to learn from the first year of the new Mobile Service and identify the areas which need modification or strengthening.

In a fast-changing world, it is vital that we examine our resilience to outside influences which have the capacity to impact on our ability to function, let alone achieve our goals.

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The Quantock Foodbank is a CIO (Charitable Incorporated Organisation) Charity Number: 1189991.

Registered address: 35 Brook Road, Williton, Taunton TA4 4TE Email address: [e-mail] Telephone: [phone] Operating address: The Annexe, Harbour Road, Watchet TA23 0AQ

Seven meetings were held during the period to 31 March 2025. Following the resignation of a Trustee, the Trustees co-opted a Volunteer to the Board, and the Charity Trustees were as follows:

Name	Office Held	Representing
Clive Wooldridge	Chair	CtWW
Councillor John Irven	Banking Officer Financial Governance Team	Watchet Town Council
Marlene Mason	Company Secretary & Treasurer Financial Governance Team	CtWW
Councillor Peter Payne	Internal Auditor Financial Governance Team	Williton Parish Council
Susan Rose Resigned	Premises Trustee	Methodist Trustees
Jane Scott	Secretary	Trustees
Sam Searle	Bank Signatory	CtWW
Izzy Silvester		Referring Agencies
Catherine Benham		CtWW
Jane Sperring		CtWW
Jane Wynne - Co-opted		Volunteers

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The Foodbank and Pantries were dependent on Trustees and Volunteers in key positions:

positions:
Marlene Mason	General oversight of daily operations; Administration
Sam Searle	Yard operations; Maintenance of vehicle; Supervision of drivers
John Irven and Sam Searle	Driver training
Daphne Milton and Jackie White	Receipt of food donations; stock monitoring and control of stock levels; compliance with Environmental Health regulations and FSA standards
Allan King, Paul Hopkins, Anna Thomas	Drivers and Crew Stogursey and Nether Stowey
Jane Wynne, Terry Pentland, Chloe de Renzy-Martin, Allan King	Drivers and Crew Williton
Adam Gorman, Tracy Gorman, Benet Allen, Chris Blackmore	Drivers and Crew Watchet

The Foodbank had 21 Volunteers in total including those working in the Foodbank and Pantries, and those making collections.

STRUCTURE, GOVERNANCE AND MANAGEMENT

The Charity’s governing document, a Constitution of a Charitable Incorporated Organisation whose only voting members are its charity trustees (‘Foundation’ model constitution), was adopted on 15 May 2019 and subsequently revised on 25 March 2021.

Trustees may be appointed by one of the established churches in Watchet or Williton and/or by Watchet Town Council or Williton Parish Council (the appointing bodies), who must have regard to the skills, knowledge and experience needed for the effective administration of the CIO. The churches concerned include, but are not limited to, Saint Peter’s Church of England, Saint Decuman’s Church of England, Watchet Methodist Church, Williton Methodist Church, Watchet Baptist Church, Watchet Salvation Army Corps and Watchet Roman Catholic Church.

All Trustees give their time and skills voluntarily and receive no remuneration or other benefits.

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RISK MANAGEMENT STATEMENT

Trustees confirm that they have given consideration to the major risks to which the charity is exposed, and satisfied themselves that systems or procedures are established in order to manage those risks.

Operational Risk Assessments have also been carried out in respect of planned new activity at Watchet, where the existing pantry pilot was replaced by the new Mobile Pantry.

The Charity’s policies are kept under review at regular intervals and new ones added as required; these include: Bullying and Harassment; Environmental Health - Statement on the Acceptability of Food Donations; Serious Incident Reporting; Whistleblowing.

Development of Disaster Recovery Plans are in progress and will be ongoing until all areas of concern have been addressed.

OBJECTIVES AND ACTIVITIES

The purposes of the charity can be summarised as: The prevention or relief of poverty in Watchet, Williton and surrounding area by the provision of food, essential toiletries, and household items to people in need; working with professional partners to restore dignity, maintain health and support efforts to regain independence and stability, and providing support to access or signposting to relevant agencies, advisory or information services.

The main activity undertaken by the Foodbank is the distribution of ambient temperature food products, toiletries and other essential household items collected and/or donated by local shops and village stores, churches, individuals, schools and other community groups. The majority of clients are assessed and referred to the Foodbank or the Pantry by front-line professionals, however the Foodbank does act on emergency calls and messages before referring them to an appropriate agency for ongoing support.

The Quantock Foodbank and its partners in the voluntary sector continue to offer a wrap-around service in challenging circumstances, however there is a marked reluctance in some areas to engage with services being provided and this has, inevitably, resulted in services being reduced or withdrawn. The unanswered question is why some areas are overwhelmed with applicants for support whilst others, where need has been identified, remain disengaged; whether through diffidence, distrust, or some unknown factor has been difficult to ascertain. The Foodbank is not the only service seeking a solution.

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ACHIEVEMENTS AND PERFORMANCE

Referrals to the Food Pantry continued to increase above 2024 levels along with food, energy, and particularly water costs, where consumers faced the biggest rise since the industry was privatised 36 years ago.

The Food Foundation’s basket of food which cost £40.96 in April 2022, cost £52.13 in January 2025, an increase of 27%. Prices are permanently higher and still increasing at an alarming rate. Most of us have spotted the supermarkets’ tactics of reducing the price for two weeks, using a BOGOF offer, and then raising it by up to 50p at the end or, if the increase is more modest, the weight has been reduced.

In 2023 to 2024, 64.5% of Adults age 18 or over in England were estimated to be overweight or living with obesity; creating a public health epidemic involving chronic conditions such as Type 2 diabetes and cardiovascular disease. In the same period, 38.6% of Adults in the least deprived areas reported eating at least five portions of fruit and vegetables per day, compared with 20% living in the most deprived areas.

In the period to May 2025, 1.5 million families had used a foodbank. Over 5 million low income families reported skipping meals, and 4.1 million reported going hungry. The situation is most acute for low-income families with three or more children, where 9 in 10 families were going without essentials.

The food system is failing to deliver and does not take into account the needs of the poorest who spend the greatest proportion of their income on food. Over-fishing, soil erosion and water shortage threatens food security, and climate change, in the form of extreme weather events, impacts on production. Overconsumption and waste further exert pressure on the whole industry, which is a major contributor to greenhouse gases.

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Last year we said we were looking forward to reporting how much CO2 had been saved, and this year we are happy to announce that, compared to running a petrol van, CO2 emissions have been reduced by 1.4 tonnes. The savings have been made even greater by the UK’s closure of coal fired power stations.

The Quantock Foodbank operates Monday to Thursday each week and needs volunteers to cover every session that it is operational, whether in the Annexe or on the Mobile Pantry. It also depends on its Trustees rolling their sleeves up too and working alongside them. In total every year this amounts to a minimum of 2200 hours or 457 working days. It is impossible to calculate the number of hours that Donors spend raising funds, whether lovingly growing produce or making jams and chutneys for sale on their stall, singing in choirs, playing music or holding coffee mornings. What an absolutely amazing bunch of people!!

At certain times of the year, we like to offer seasonal treats and the Pantries for the last week of October included a Pumpkin, Marshmallows, Chocolate Digestives, Baguettes and Hot Dogs, as well as recipes for nutritious and waste saving Pumpkin soup and a sticky treat - S’mores!

The pantries on the week of Shrove Tuesday included Pancake mix, a lemon and a jar of honey, and six weeks later all the usual Easter treats.

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News from the Crews

The Mobile Pantry service to Williton has been going for just over a year now. It started in the school summer holiday period, so it took the families a little while to get used to the new place and time. Numbers are usually lower anyway in the tourist season as there is a greater range of short-term employment. At the start of the holiday period, families’ usual routines change, although we can get increased demand as the holiday progresses. The van is central in Williton, although tucked out of easy sight, so it is accessible for people to use, and there is parking nearby if needed. I was a little daunted in taking on the role of a driver, having never driven an electric car, never mind a van, but I found it easy to learn and now hop happily between the van and my car. I even know how to charge it!

By mid-autumn, numbers picked up, and everyone became much more used to the new place and time. New users increased in number and, by the end of winter, we served the greatest number from any of the van trips. You do not need a gym membership when loading the van with the goods for over 20 people! It’s a bit disheartening some weeks when you unload a good deal as clients forget appointments or have last-minute issues, but these are few in number.

Williton Load

The crews have changed a little since the start. Serving our users requires certain skills, and some find it’s not really what they want to give their time to. Recruitment of volunteers is tricky at times, but we are fortunate that we have a core team now. It helps that those coming to us do meet a regular group of faces, so rapport and trust are built up. This means that discussions around decreasing usage, some clients may have been with us for a while and need to be weaned off support or referred onto other agencies, are easier to raise.

We predict, with the increased costs related to employment and our usual seasonal variation, our numbers will swell once more in the coming months, so yet again I fear there will be no need for a gym membership.

Jane Wynne

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Children in the UK face “shorter,unhealthier lives”

A new report, A Fit and Healthy Childhood: Early Years Nutrition – Setting the Standards for Change, was developed by a Cross-Party Group to “champion improved nutrition standards for young children”. According to the report poor nutrition in babies and toddlers is fuelling a future public health crisis. Statistics in the report show that:

• obesity levels in pre-school children are rising, particularly among children from the most deprived areas of the UK, where numbers are more than double that of those living in the least deprived areas.

• the proportion of ultra-processed foods (UPFs) in children’s diets rises between 18 months and 3.5 years, while consumption of healthy, nutrient-rich foods declines.

The report calls on the government to act now to make change, including:

• A national nutrition strategy that provides guidance during preconception, pregnancy and postnatal periods via professional training.

• Mandatory nutritional composition, marketing and labelling standards for commercial baby and toddler food and drink products.

• The extension of free school meals to children in early years settings.

The Quantock Food Pantry – Helping the Next Generation

Nutrition from the prenatal period through infancy and early childhood is critical because these are periods of rapid growth and development. During the first 1,000 days—from conception to age two—the human body and brain undergo dramatic changes. This means the health status of mothers during pregnancy and the early days of an infant’s solid diet are very important.

The Mobile Pantry offers regular fresh fruit, vegetables, and eggs, suitable for young children as well as adults, as well as a carefully selected rotation of cupboard foods. We recognise that the brain is especially sensitive to nutrition during the early years and the early building blocks for brain development, healthy growth and a resistant immune system affects the child’s ability to grow, learn and thrive in their future years. To aid this further, the volunteers also check if the new parents are accessing the Healthy Start programme, as the work of Health Visitors has changed considerably over the years, and we find many parents are missing out on this scheme.

Recent research has found that full-term babies born into poverty have a similar profile of developmental issues as preterm babies born to wealthier families. To help to combat this we can also suggest other agencies that may be able to assist more with finance and housing, or Home-Start West Somerset, for more child centred support, so that the whole family can have the best start possible.

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and Finally.

The daily dose of depressing news at home and abroad may make it difficult to remain positive and optimistic, but at least our unusually long, hot, summer has put a smile on most people’s faces. When the sun shines it’s easier to be upbeat and wish for better days to come, but what we really need is something to give us hope; a rock to cling on to. Our faith provides that unfailing anchor through all the storms that life throws at us, and it’s where we find our resilience when everything else fails.

Our Chair’s mantra over the last few years is worth repeating: “Wherever we are, Whatever it costs, for as long as it takes.”

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Financial Governance and Reserves Policy

The Quantock Foodbank has a Financial Governance Team of three Trustees whose responsibilities are: Banking Officer; Treasurer and Company Secretary; and Internal Auditor. This ensures good financial control and a separation of powers, particularly as the Treasurer is also the Managing Trustee of the Foodbank. Accounts are prepared each quarter and internally audited before presentation to the Trustees.

As a matter of good practice the Trustees have, over the last few years, been conducting Risk Assessments on various aspects of the Charity’s operations and exposure to external influences whether malign or otherwise; developing or updating policies such as Cyber Security, Disaster Recovery, and Risk Management, with a view to future proofing the Foodbank against adverse circumstances.

Without financial provision the Charity cannot respond adequately to unforeseen events, and the Trustees have utilised surplus general funds to create reserves for Disaster recovery and Succession planning. An Asset Management reserve has been created for the provision of depreciation of the electric traction battery, with funds from Phase 2 of the Mobile Pantry project which has been shelved; these have also been used to augment the operational reserve, for Increased costs associated with additional activity generated by the new Mobile Pantry service, as a hedge against unexpected income volatility.

A statutory audit is not required for these accounts since the income of the Quantock Foodbank is under the threshold set by the Charity Commission, however an independent examination of the accounts has been completed.

This report and accounts has been approved for publication by the Trustees after scrutiny by the Independent Examiner, whose certificate is appended.

Signed on behalf of the Charity’s Trustees and dated 17 September 2025.

Revd Jane Sperring

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Hi I'm going to stop using the food bank from now on I'm so grateful to you all for all you have done for me and my family in the last 2 yrs Thank you again

----- Start of picture text -----
I forgot to tell you that jar with nuts in honey
was very delicious you had given me last time
and I ate it with great pleasure. Thank you so
much for choosing such excellent food for me.
I'm really glad and appreciate your
Hi,
endeavours!
I'm not going to make it tomorrow
cause of work.
I'll be working every Thursday
now, think I should try and
make it on my own so please give
my spot to someone else. Thank you so
Thankyou and every one else for much for the food
the kindness. and chats you’ve
all given me whilst
I’ve used the
pantry. xxx
----- End of picture text -----

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DONORS

ARE ITS LIFEBLOOD

VOLUNTEERS

ARE ITS BEATING HEART

OUR CHARITY

GOODWILL

IS A PEARL BEYOND PRICE

FINANCED BY THE PEOPLE AND COMMUNITIES OF THE QUANTOCK AREA