Annual Report & Accounts Resolve Now
for year ended March 2023
Chair’s Statement
Do you know what it’s like to live with mental health struggles?
Most people don’t. Those suffering are afraid of stigma and such things are often kept very hush-hush.
But keeping things quiet also means that patients do not receive the kind of support and encouragement that, for instance, people with cancer might receive.
It is this gap that Resolve Now aims to fill . Providing access to therapy, supporting families with care packages and resources, and delivering community awareness on the subject are only some of the ways that we have succeeded in easing the burden and negative stigma around mental health issues. In the reporting year, we’ve enlightened 2312 school pupils with our workshops, upskilled 942 teachers, and informed 861 parents about mental health - the signs, the tips, the strategies, the support.
The trustees are grateful to present their annual report and the unaudited financial statements of Resolve Now, and invite you to follow along with its impactful work and achievements. We thank our staff and supporters for their constant encouragement, allowing us to be part of the humbling yet inspiring experience of improving the mental health of our community.
Mr J Baumgarten on behalf of the Trustees
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I know that I am different. My brain works differently than others.
My therapist asked if I would be okay with my class having a workshop on neurodiversity so that they would understand me better. It was very helpful and my friends are so much kinder now.
David, age 11
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Our Charitable Our Strategic Structure, Governance & Objectives Aims Management
The Objects of Resolve Now, as set out in its governing document, are:
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The preservation and protection of the emotional health, wellbeing and mental health of young people aged 5 - 25 years living in North London and their families by providing therapy programmes, mentoring programmes, anti-bullying programmes and counselling that promote engagement with learning and social inclusion in schools and communities, for the public benefit.
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The advancement of education of the general public in areas relating to the preservation of mental health, wellbeing and recovery by the provision of information, advice, awareness workshops and support groups.
To raise awareness and break down stigmas with regard to mental illness; to transform the landscape of mental health in the community.
To enable students to better manage and navigate life challenges and emerge as contributing adults in society.
To skill-up the caregivers around children and adolescents to enhance emotional well-being, spot challenges early and know how to help effectively.
To provide practical, emotional and therapeutic support for children and young adults in the community who often face significant barriers to accessing support due to cultural needs.
The charity is a CIO governed by its constitution.
The charity is run by the Board of Trustees who are required to apply the charity’s resources to achieve its charitable objects and to provide strategic leadership of the charity’s work.
There are currently three trustees, but the charity plans to increase that number. The trustees have wide-ranging skills and experience in areas relevant to the charity’s activities. All trustees were provided with a full induction into the charity’s work prior to their appointment, and they meet regularly to govern and lead the charity’s endeavours.
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Achievement & Performance rw D¥INI
Workshops for Children
Our mental health education is raising awareness and breaking down stigmas, transforming the landscape of mental health in the community.
Workshops are practically supporting and guiding pupils to better manage and navigate challenges and emerge as contributing adults in society.
Workshop topics cover:
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Anti-bullying
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Personal safety
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Boundaries
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Understanding emotions, understanding myself
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Confidence and resilience
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Social Sense – making sense of it all!
Delivered in 15 schools
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Stress and Anxiety – how to manage during exam season and beyond
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Moving on – preparation for life after formal school education
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Training for Teachers
We offered Insets and trainings for various schools and educational settings. Our agenda is to skill-up the caregivers around children and adolescents to enhance emotional wellbeing, spot challenges early and know how to help effectively.
A list of some of the trainings delivered include:
- Understanding mental health and wellbeing in schools Fears – what are we most afraid of and why?
This year we completed a full year of weekly trainings and guidance to support Pastoral Leads. We covered topics on mental health and wellbeing including mental health first aid.
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Neurodiversity and how it presents with our pupils Understanding eating disorders
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Anti-bullying
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Personal safety
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Understanding emotions
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Building confidence and self-esteem
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Building resilience
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Exam anxiety
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Grief and bereavement
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How to support children through times of anxiety and war Understanding trauma
Delivered in 15 schools
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Workshops for Parents
We believe in a holistic approach to supporting children. By working together with both schools and parents, we are able to best support communities.
Parent workshops were delivered on these topics:
How to support children who are being bullied Help! My child is a bully
- Personal Safety – talking to children about boundaries and safe relationships
Self-esteem and social maps
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How to help our children build resilience in an increasingly challenging world
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Guidance on how to support children through times of anxiety and war
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Understanding trauma
Delivered 13 workshops
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Many thanks for a lovely workshop. Mrs Glatt presented the information very pleasantly and vividly, really engaging the children. Mrs Kohane, Curriculum Lead, Beis Chinuch Primary School
Thank you for the trainings; we have once again found them to be informative and practical, with fabulous PowerPoints. We have now booked the Exam Anxiety workshops for our pupils to effectively manage during exam season; they are keen for more sessions. Rabbi Kahn, Headteacher, Yesodey Hatorah School
The Personal Safety workshops were particularly helpful for our adolescent teenage girls who appreciated the information and interactive sessions. The advice offered for parents on Anxiety and Trauma regarding current affairs was valuable and supportive. Mrs Freudenberger, DSL and Deputy Headteacher, Beth Jacob Grammar School
We’ve run these workshops for several years and have seen the tremendous difference it has made; that is why we keep coming back to Resolve Now. We look forward to our next training!
Rabbi Abeless, Headteacher, Belz Boys School
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Therapy Sessions
Therapy sessions included one-to-one psychotherapy sessions and group sessions on social skills. Sessions boasted a 93% attendance rate.
Our creative and holistic approach helps our children and young adults be a part of their individual care plans.
Resolve Now provides practical, emotional and therapeutic support for children and young adults in the community. They often face significant barriers to accessing support due to cultural needs. Resolve is often their only hope on the road to recovery.
Delivered 850 sessions
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----- Start of picture text -----
Survey Coming to Resolve
95%
Now has made a
positive impact on
Results
my life
My relationships 89%
with friends and
family have improved
I feel more confident 96%
to achieve
I feel safe and
listened to at
100%
Resolve Now
I have been
supported to access
other services whereneeded 91%
----- End of picture text -----
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You’ve changed my life.
I had no life, actually, when I first came, but now I feel happier and more confident. You were angels; absolutely heaven-sent. Abigail, age 17
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Family Support
Where a child or sibling is struggling with mental health, the entire family is affected.
It is easy to understand why a lot of support is offered to families struggling with physical illness and hospitalisations. But most people don’t realise that mental health hospitalisations, too, often disrupt a family’s day-to-day life and causes a lot of anxiety for children or siblings.
At Resolve Now we recognise the need to support the family through mental health challenges. We therefore send care packages during a challenging time for the family.
73 packages sent to
48 families
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Tailored Resources
Our information literature and resources are enormously helpful for professionals and their clients. It is wonderful that those with limited access to support can also receive helpful and culturally sensitive resources.
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Leila*, age 14
From the voice of Leila’s Headteacher:
Working with Resolve now has been enormously helpful. We were able to provide Leila with the right support throughout her time transitioning back to school. The trainings gave us new insight into what her challenges were and helped staff be more compassionate and encouraging.
From the desk of our Clinical Supervisor, Richard Simpson:
Leila was referred to us by her parents because of her refusal to attend school. Through her work in therapy it became apparent that Leila had experienced serious trauma that caused her anxiety to develop and hindered her ability to attend school.
Leila worked through her anxiety and challenges; she was a trooper! The team at Resolve Now produced a care plan that included working with Leila’s school. We were able to train staff at school to understand her anxieties and how to best support her. We also guided the pastoral team on how to manage her panic attacks. Her parents struggled at first but with guidance were able to be incredibly supportive as Leila grappled with her anxieties, trauma and self-hate.
Leila was able to slowly get back to school and continue her education. She is now a much more self-aware person who is able to manage her challenges, contribute to her class and succeed in her studies.
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- Shared with Leila’s consent
Leila*, age 14
Excerpt from Leila’s letter:
I felt like there was no way out. I was stuck and thought I deserved it. I couldn’t go to school – I couldn’t breathe. Everyone at school was managing and being successful and only I was different. As much as I was desperate to be in school and ace those exams, I didn’t see the point in trying. I resorted to all kinds of behaviours to escape the pain. When my parents suggested I meet with Alice I refused to go and meet with another dumb therapist. But then I went and she was unreal – she just sat with me and then made me realise that I am worth it. With time we worked through my initial trauma and finally we took small steps to get back to life and school. I am writing this now because I’ve just received my exam results and I passed!!
I am crying now but they are happy tears, tears for having come out of the abyss, tears of hope for a brighter future.
From the voice of her parents:
It was a terribly difficult time for us as parents; we felt like failures. Our heart was pained knowing our daughter was struggling.. When we contacted Resolve Now, what a relief! - we finally had hope and were warmed by their compassion and competence. Not only were they Leila’s cheerleaders, they were a rock of support for us and the family. Their guidance and advocacy were unbelievable, and those care packages…!
We are very grateful to Leila’s headteacher who advised us to contact Resolve Now – it was an absolute gamechanger. Like a butterfly, Leila has emerged better for it and we look forward to continue to see her flourishing.
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- Names and identifying details changed to protect privacy.
Future Plans
Resolve Now was set up by a few courageous individuals who were determined to effect change and to erase the stigma of mental health, who have then continued to further expand services according to the growing need. Resolve Now still firmly retains its goal of bringing mental health issues to the forefront of London’s community and supporting those in need. Identifying the necessity of education as a key form of prevention, Resolve Now works alongside schools to be proactive and helps children successfully deal with challenging situations. By creating more awareness and helping children early on, we can help them grow into healthy, successful adults.
We believe that early intervention is the key to solving many of the challenges of mental ill health that children experience later in life. Whether through training or
It all seemed so hopeless; like an endless tunnel. Now I feel like there is a brighter future ahead. Evie, age 16
therapy, we’re here to make sure that all children are given the right foundation for life.
All our current and future programmes are in line with our vision of providing a specialised mental health centre that will support mental health needs in the most direct, effective way.
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Future Plans
Pastoral Support: We work with pastoral leads and headteachers, providing them with mental health training. It has been an eye-opening experience for many. This has brought to light the need for skilling up staff at our schools to deal with issues, something we plan to address in the coming year.
School Programmes: We would like to enhance our trainings roster to better address need. We want to ensure schools are not limited in their choices of trainings, particularly in the vital areas of Personal Safety, E- Safety and Anti-Bullying. We plan to develop additional important workshops.
Resources: The need for more culturally-appropriate mental health resources is huge, as we have noted from the successful debut of our resources circulation. We plan to this year develop and circulate insightful, targeted resources.
Expanding Clinical Services: Upgrading standard therapy to provide more specialised support.
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Financial Review
The Charity received total restricted grant income of £21,350, and donations including unrestricted grants of £53,565. Charitable expenditure was £47,142. The breakdown of the restricted grant income and expenditure can be seen in the notes to the accounts.
The charity had a brought forward balance of £1,505 of restricted funds, and received £21,350 of restricted grants this year. It spent £13,426 of restricted funds including the brought forward funds on various projects, including Psychotherapists and workshops, amongst other smaller expenses, leaving a balance on the restricted fund of £9,429, and £17,446 in the unrestricted fund.
The trustees plan to look for more funds in the coming years to extend the charity's services and programmes to its operating areas.
Risk Management
The trustees have a duty to identify and review the risks to which the charity is exposed and ensure appropriate controls are in place to provide reasonable assurance against fraud and error The trustees have taken the necessary steps to reduce the impact of any financial risks exposed to the chanty The trustees have served throughout the current period. The power to appoint new trustees is vested in the current committee. No trustee received any payment for their services during the period.
Achievements and Performance
The charity extended its services during the period to the young people who had suffered bullying at school or outside or had mental issues and their families. The charity provided information through leaflets and reception at charity's office.
There were no related party transactions during the year.
Approval
The trustees' annual report was approved on 20 November 2023 and signed on behalf of the board of trustees by:
J Baumgarten Trustee
20 November 2023
Public Benefit
The trustees have taken note of the Charities rules and regulations and confirm that due regard has been taken of the public benefit guidance published by the Charity Commission.
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Independent Examiner’s Re ort p
TO THE TRUSTEES OF RESOLVE NOW YEAR ENDED 31 MARCH 2023
I report to the trustees on my examination of the financial statements of Resolve Now ('the charity') for the year ended 31 March 2023.
Responsibilities and Basis of Report
Approval
I have no concerns and have come across no other matters in connection with the examination to which attention should be drawn in this report in order to enable a proper understanding of the accounts to be reached.
As the trustees of the charity, you are responsible for the preparation of the financial statements in accordance with the requirements of the Charities Act 2011 (‘the Act’).
I report in respect of my examination of the charity's financial statements carried out under section 145 of the 2011 Act and in carrying out my examination I have followed all the applicable Directions given by the Charity Commission under section 145(5)(b) of the Act.
Independent Examiner's Statement
I have completed my examination. I confirm that no material matters have come to my attention in connection with the examination giving me cause to believe that in any material respect:
Mr D Schwarz FCCA Independent Examiner
2nd Floor - Parkgates Bury New Road Prestwich Manchester M25 0TL
20 November 2023
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accounting records were not kept in respect of the charity as required by section 130 of the Act; or
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the financial statements do not accord with those records; or
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the financial statements do not comply with the applicable requirements concerning the form and content of accounts set out in the Charities (Accounts and Reports) Regulations 2008 other than any requirement that the accounts give a ‘true and fair' view which is not a matter considered as part of an independent examination.
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Statement of Financial Activities
YEAR ENDED 31 MARCH 2023
The statement of financial activities includes all gains and losses recognised in the year. All income and expenditure derive from continuing activities.
The notes on pages 23 to 28 form part of these financial statements.
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Statement of Financial Position
31 MARCH 2023
These financial statements were approved by the board of trustees and authorised for issue on 20 November 2023, and are signed on behalf of the board by:
J Baumgarten Trustee
The notes on pages 23 to 28 form part of these financial statements.
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Notes to the Financial Statements
Fund Accounting
Unrestricted funds are available for use at the discretion of the trustees to further any of the charity's purposes.
YEAR ENDED 31 MARCH 2023
1. General Information
The charity is a public benefit entity and a registered charity in England and Wales and is unincorporated. The address of the principal office is 40 Riverside Road, London, N15 6DA.
2. Statement of Compliance
These financial statements have been prepared in compliance with FRS 102, 'The Financial Reporting Standard applicable in the UK and the Republic of Ireland', the Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (Charities SORP (FRS 102)) and the Charities Act 2011.
3. Accounting Policies
Basis of Preparation
The financial statements have been prepared on the historical cost basis, as modified by the revaluation of certain financial assets and liabilities and investment properties measured at fair value through income or expenditure.
The financial statements are prepared in sterling, which is the functional currency of the entity.
Going Concern
There are no material uncertainties about the charity's ability to continue.
Judgements and Key Sources of Estimation Uncertainty
The preparation of the financial statements did not require management to make judgements, estimates or assumptions that affect the amounts reported.
Designated funds are unrestricted funds earmarked by the trustees for particular future project or commitment.
Restricted funds are subjected to restrictions on their expenditure declared by the donor or through the terms of an appeal, and fall into one of two subclasses: restricted income funds or endowment funds.
Incoming Resources
All incoming resources are included in the statement of financial activities when entitlement has passed to the charity; it is probable that the economic benefits associated with the transaction will flow to the charity and the amount can be reliably measured. The following specific policies are applied to particular categories of income:
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income from donations or grants is recognised when there is evidence of entitlement to the gift, receipt is probable and its amount can be measured reliably.
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legacy income is recognised when receipt is probable and entitlement is established.
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income from donated goods is measured at the fair value of the goods unless this is impractical to measure reliably, in which case the value is derived from the cost to the donor or the estimated resale value. Donated facilities and services are recognised in the accounts when received if the value can be reliably measured. No amounts are included for the contribution of general volunteers.
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income from contracts for the supply of services is recognised with the delivery of the contracted service. This is classified as unrestricted funds unless there is a contractual requirement for it to be spent on a particular purpose and returned if unspent, in which case it may be regarded as restricted.
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Notes to the Financial Statements
YEAR ENDED 31 MARCH 2023
3. Accounting Policies (continued)
Resources Expended
Expenditure is recognised on an accruals basis as a liability is incurred. Expenditure includes any VAT which cannot be fully recovered, and is classified under headings of the statement of financial activities to which it relates:
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expenditure on raising funds includes the costs of all fundraising activities, events, non-charitable trading activities, and the sale of donated goods.
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expenditure on charitable activities includes all costs incurred by a charity in undertaking activities that further its charitable aims for the benefit of its beneficiaries, including those support costs and costs relating to the governance of the charity apportioned to charitable activities.
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other expenditure includes all expenditure that is neither related to raising funds for the charity nor part of its expenditure on charitable activities.
All costs are allocated to expenditure categories reflecting the use of the resource. Direct costs attributable to a single activity are allocated directly to that activity. Shared costs are apportioned between the activities they contribute to on a reasonable, justifiable and consistent basis.
Tangible assets
Tangible assets are initially recorded at cost, and subsequently stated at cost less any accumulated depreciation and impairment losses. Any tangible assets carried at revalued amounts are recorded at the fair value at the date of revaluation less any subsequent accumulated depreciation and subsequent accumulated impairment losses.
Tangible Assets (continued)
An increase in the carrying amount of an asset as a result of a revaluation, is recognised in other recognised gains and losses, unless it reverses a charge for impairment that has previously been recognised as expenditure within the statement of financial activities. A decrease in the carrying amount of an asset as a result of revaluation, is recognised in other recognised gains and losses, except to which it offsets any previous revaluation gain, in which case the loss is shown within other recognised gains and losses on the statement of financial activities.
Depreciation
Depreciation is calculated so as to write off the cost or valuation of an asset, less its residual value, over the useful economic life of that asset as follows: Fixtures and fittings - 10% reducing balance
Impairment of Fixed Assets
A review for indicators of impairment is carried out at each reporting date, with the recoverable amount being estimated where such indicators exist. Where the carrying value exceeds the recoverable amount, the asset is impaired accordingly. Prior impairments are also reviewed for possible reversal at each reporting date.
For the purposes of impairment testing, when it is not possible to estimate the recoverable amount of an individual asset, an estimate is made of the recoverable amount of the cash-generating unit to which the asset belongs. The cash-generating unit is the smallest identifiable group of assets that includes the asset and generates cash inflows that largely independent of the cash inflows from other assets or groups of assets.
For impairment testing of goodwill, the goodwill acquired in a business combination is, from the acquisition date, allocated to each of the cashgenerating units that are expected to benefit from the synergies of the combination, irrespective of whether other assets or liabilities of the charity are assigned to those units.
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Notes to the Financial Statements
YEAR ENDED 31 MARCH 2023
3. Accounting Policies (continued)
Financial Instruments
A financial asset or a financial liability is recognised only when the charity becomes a party to the contractual provisions of the instrument.
Basic financial instruments are initially recognised at the amount receivable or payable including any related transaction costs.
Current assets and current liabilities are subsequently measured at the cash or other consideration expected to be paid or received and not discounted.
Debt instruments are subsequently measured at amortised cost.
Where investments in shares are publicly traded or their fair value can otherwise be measured reliably, the investment is subsequently measured at fair value with changes in fair value recognised in income and expenditure. All other such investments are subsequently measured at cost less impairment.
Other financial instruments, including derivatives, are initially recognised at fair value, unless payment for an asset is deferred beyond normal business terms or financed at a rate of interest that is not a market rate, in which case the asset is measured at the present value of the future payments discounted at a market rate of interest for a similar debt instrument.
Financial Instruments (continued)
Financial assets that are measured at cost or amortised cost are reviewed for objective evidence of impairment at the end of each reporting date. If there is objective evidence of impairment, an impairment loss is recognised under the appropriate heading in the statement of financial activities in which the initial gain was recognised.
For all equity instruments regardless of significance, and other financial assets that are individually significant, these are assessed individually for impairment. Other financial assets are either assessed individually or grouped on the basis of similar credit risk characteristics.
Any reversals of impairment are recognised immediately, to the extent that the reversal does not result in a carrying amount of the financial asset that exceeds what the carrying amount would have been had the impairment not previously been recognised.
4. Donations
Other financial instruments are subsequently measured at fair value, with any changes recognised in the statement of financial activities, with the exception of hedging instruments in a designated hedging relationship.
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Notes to the Financial Statements
YEAR ENDED 31 MARCH 2023
7. Expenditure on Charitable Activities by Fund Type
5. Income From Charitable Activities
6. Costs of Raising Funds
8. Expenditure on Charitable Activities by Activity Type
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Notes to the Financial Statements
YEAR ENDED 31 MARCH 2023
9. Net Income/(expenditure)
10. Independent Examination Fees
11. Staff Cost
12. Trustee Renumeration and Expenses
No remuneration or other benefits from employment with the charity or a related entity were received by the trustees.
13. Tangible Fixed Assets
14. Creditors: Amounts Falling Due Within One Year
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Notes to the Financial Statements
YEAR ENDED 31 MARCH 2023
15. Analysis of Charitable Funds
16. Analysis of Net Assets Between Funds
17. Taxation
Resolve Now is a registered charity and therefore is not liable to income tax on income derived from its charitable activities, as it falls within the various exemptions available to registered charities.
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Registered Charity Name Resolve Now Registered Charity Number 1189333 Principal Office 40 Riverside Road London N15 6DA Trustees J Baumgarten M Rothfeld I Lichtman Independent Examiner Mr D Schwarz FCCA 2nd Floor - Parkgates Bury New Road Prestwich Manchester M25 0TL
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