Trustee Annual Report for the period 06/04/23 to 05/04/24 **Reference and administration details** Charity Name - Chapter15 Registered Charity number - 1188310 Charity’s principal address - 15 Fairfields, Thetford, Norfolk IP24 1JL ## **Name of Trustees who manage the charity** Nadine Forde, Andrew Forde, John Jones, Lel Mfazwe ## **Number of active volunteers** 17 (Four of which are the Trustees named above, one is currently inactive due to work commitments) – Many of our volunteers have commitments which lowers their availability ## **Structure, governance, and management** Description of the charity’s trusts Type of governing document – Constitution adopted March 2020 How the charity is constituted – CIO Charitable incorporated organisation. Trustee selection method – Trustees are selected or reselected in a trustee member, in the period prior to the end of term. ## **Additional governance issues** Volunteer Membership of the charity is given to people from the public. The trustees appoint when it is agreed they are suitable candidates for the role(s). Appropriate checks are made such as CRB and referral and recommendations. The charity supports anyone within the local area who is on an extremely low income. The trustees oversee the day to day running of the charity and the work carried out by its volunteers to ensure it is in accordance with the charity’s governing document aims and objectives. The trustees seek the views of those we are supporting and have an established a working relationship with existing services in the town to help with deciding the activities and pathways to be run. All trustees give their time voluntarily and receive no remuneration or other benefits. Trustee Annual Report for the period 06/04/23 to 05/04/24 ## **Objectives and activities** _1. The prevention or relief of poverty for the public benefit in Thetford and the surrounding area, in particular but not exclusively by:_ - _a. providing homeless people, those at risk of homelessness, and those living in poverty with essentials such as food, hygiene items, clothing, furniture, sleeping equipment, haircuts and any other essential items they may need;_ - _b. providing support, advice and information to the homeless, those at risk of homelessness and those living in poverty;_ - _c. establishing effective working relationships with other charities and voluntary and statutory organisations established to help people who are homeless, vulnerably housed and living in poverty to better meet their needs and improve their conditions._ - _d. promoting awareness of homelessness and poverty in Thetford and the surrounding area._ _2. To promote social inclusion for the public benefit by preventing people from becoming socially excluded, relieving the needs of those people who are socially excluded and assisting them to integrate into society._ _For the purpose of this clause ‘socially excluded’ means being excluded from society, or part of society, as a result of one of more of the following factors: unemployment; financial hardship; youth or old age; ill health (physical or mental); substance abuse or dependency including alcohol and drugs; discrimination on the grounds of sex, race, disability, ethnic origin, religion, belief, creed, sexual orientation or gender re-assignment; poor educational or skills attainment; relationship and family breakdown; poor housing (that is housing that does not meet basic habitable standards; crime (either as a victim of crime or as an offender rehabilitating into society)._ ## **Summary** In planning our activities for the year ahead, we kept in mind the Charity Commission’s guidance on public benefit at our trustee meetings. The main activities are as follows: - Working to support other charities, services, and community groups. Throughout the pandemic such as referrals, fulfilling clothes request supplying stock such as sleeping bags. - Continuing to work with authorities to establish a relationship to strengthen support. Working with innovation ideas to build strategic plans for the future of the town. ## **Additional details of contributions** Trustee Annual Report for the period 06/04/23 to 05/04/24 We are grateful for the many hours that our volunteers have spent working on behalf of the charity. Without this valuable contribution of time, energy and expertise we would not have been able to achieve so much. ## **Achievements and performances** ##  **Spring 23** - As a charity we spent the first 3 months working out of the Salvation Army due to having no water or electric at the annex on Tanner Street. The focus was to keep spirits high as Keystones worked to fix the issues underground with the pipes. Our focus was also trying to keep as much as possible the same, in terms of how we run the charity. During this time our attendee numbers dropped substantially (oThe reason for this is unknown) so when we reopened in March it took several weeks for our numbers to resume. - Nadine was able to attend a Homelessness law webinar training course which was extremely interesting and gave insight into guidance. - The mental strength of some of the guys who have been without accommodation for many years has been challenging to support in this first half of the season. Some have been referred onto other services and churches in the town. ##  **Summer 23** - Volunteers completed their compliance training, and many acquired new training skills to help them in the volunteer work they were doing. We built a good working partnership with the Breckland Rough Sleeper Team. They asked us if we would facilitate a drop-in service with them on a Wednesday morning so that they can build a relationship with the guys and begin working with them - **Autumn 23** - We celebrated our 2[nd] Birthday as a charity, where we thanked the volunteers, gave everyone updates and took the decision to invite some of our guests to be Volunteers. We set up a hairdressing service (from a professional hairdresser and also linked up in partnership with a professional foot care person Both of which started attending every 6-8 weeks to provide a free regular service. ##  **Winter 23** - We created a partnership with Salvation Army, Access and Keystone Development Trust and set up a temporary Winter soup kitchen every Friday night over the cold weather period that started early November and ran to late February. The weather seemed much colder much earlier so clothing demand increased and many sleeping bags were sourced out of our funds to meet the needs. Trustee Annual Report for the period 06/04/23 to 05/04/24 Our work continues to grow and network with existing local services which is crucial to the work we do. We are stronger together. **----- Start of picture text -----**
Number of attendees 1377 across 2023
Number of Homeless 510
attendees
People served food 1010
People served drinks 1360
Laundry Cycles 185
Items of clothing supplied 195
Number of showers 290
**----- End of picture text -----**
**Total Number of people who have accessed the charity since the opening of the showers : 92** ## **Attendance by session:** ## **Financial Review** ## **Brief statement on the charity’s policy of reserves** Cash in account at 06/04/23 was **£1,282.50** in unrestricted funds. ## **Further financial review details** Trustee Annual Report for the period 06/04/23 to 05/04/24 The account funds the expenses of provision to support those in need alongside donations from the general public. This is reported and documented via the annual account spreadsheet. Our main source of funds this year has been donations from a local business in Thetford. Our costs have been greater since the winter when we started visiting the camp. **Balance of Account on 06/04/23: £1,282.50 Balance of Account on 05/04/24: £12,251.08** **Total amount of Income via donations to the end of the financial period: £2,030.65 Total amount of Income via grants to the end of the financial period: £9,500.00** ## **Category expenditure to the end of the financial period: £9,521.81** ## **September 2023** **Grant Application to The National Lottery rewards4all.** The status of this application for £9,500 was approved in September. The delay to this grant being given was mainly due to delays and amendments needed to the application. Trustee Annual Report for the period 06/04/23 to 05/04/24 ## **Other operational information** We continue to work closely with the Keystone Trust to run the shower and laundry provision for those without permanent accommodation and other initiatives within the town centre. Our Actions this year include to: - Set up a website. - To ensure the procedure of DBS checks is set up. - To explore training opportunity for our volunteers and met compliance requirements. - To gather guest and volunteer feedback from people across the charity to listen and grow the vision - To look at the idea of online register/rota database ## **Declaration** The trustees declare that they have approved the trustees’ report above. Signed on behalf of the charity’s trustees. |Signature|Name|Nadine Forde|Date|02/02/25| |---|---|---|---|---| |Signature|Name|Andrew Forde|Date|02/02/25| |Signature|Name|John Jones|Date|02/02/25| |Signature|Name|
Lel Mfazwe|Date|02/02/25| BETA Having problems on this page? Your Ef £dkaLk will help us to improve it. O You wlll be logged out after 30 minutes of inactivity. Messages Ilgrouplguestlnotthcationsl Account Ilgrouplguesvmy-detailsl Sign out Ilclportalllogoutl Charity Commission Annual Return 2024 Print Cancel CHAPTER15 Charity registration number.. 1188310 Most of the information you give in this form will become publicly available on the Register of Charities. Any field that the Charity Commission will not display will be clearly marked. Thls document Is a record of the Informatlon provlded In the Annual Return 2024. PART A- Charity information Financial period Flnan¢lal perlod stsrt date 0610412023 Financial period end date 0510412024 Income and spending In¢om• £ £ 20,490 Spendln £ 9.522 Number of contracts from government How many contracts {other than grant agreements) did your charity receive from central government or a local authorlty durlng the tlttanclal perlod lor thls return? Number of grants from government How many grants did your charity receive from central government or a local authority during the Ilnan¢lal perlod for thls return? In¢ome breakdown Donation8 and le acies excludin Endowments Received £ 20.490 Charitable activitl8S Other tradln acllvltles Investments Other Grantmaking 1$ 9rant makin9 th• maim way your ¢harity ¢arri•s out its purpos0s? Recipients of grants Please round all figures to the nearest pound Ido not enter decimal points or commas). Individua15 £966 Other ¢harltles Other o anisations that are not charities Grant reclplents relatsd partlgs Ar• an of th• rant r•ci i•nts r•lat•d arti•s to thè ehari Trustee payments Excludlng out ol po¢ket expen$¢$. lor what were any of the trust¢e$ pald durlng the Ilnatt¢lal period for this return. e. None of the trustees have been paid Dld any of the trustees reslgn and take up employment wlth your charlty In the flnanclal perlod of this return7 Income from outside the UK Dld your ¢harlty re¢elve In¢•me from oul$lde ol the Unlted Kln9dom In the flttan¢lal perlod ol Ihls return? Delivering activitios outside tho United Kingdom Did your charity d•livw Charilablo a¢tivili•$ outsido ot th• Unitod Kin9dom in th• finan¢ial poriod ol this return? No Spending outside England & Wales Did your charity Spend funds outside of the United Kingdom in the financial period of this return7 Total S endln outslde En land & Wales Trading subsidiaries Ooes the chari have a tradin 5ubsidiaries7 Charity contact details corrèct Is lh• ¢•nta¢l addr￿$ displa •d from th• R• Yes ist•r of Charitltrs, ¢orr•¢t7 Charity headquarters details correct 19 thlg the game address that Yes uuseas our charll $ admlnl$tratlve headquarterg? Charlty Contr￿ address Address Line 1 15 Fairfields Addre55 Line 2 THETFORD Address Line 3 Address Line 4 Addr855 Line 5 Postcode IP24 1JL Country Charity Headquarters address Addre55 Line 1 15 Fairfields Address Llne 2 THETFORD Address Line 3 Address Line 4 Address Llne S Postcode IP24 1JL Count Membership type ur charl part of a wlder roup structure wlth a parent bod no. the Charity is not part of a wider group structure and subsldlar bodles7 Employmgnl Contrad typ9$ Peo le were mianentl em lo edb our chari People were on fixed4erms contracts with our chari Self*m lo ed eo le were workin for our charit Governance pollcles Internal chari Not applicable rinanci81 controls olic and rocedures Safeguarding policy and procedures Yes Flnan¢lal reserves poll¢ Not applicable and procedures Complaints policy and procedures Yes Seriou5 incident re Yes ortin and rocedure5 Internal rlsk mana Yes ement pollc and pro¢edure$ Trustee expenses policy and procedures Not appli¢able Trustee conflicts of interest olic Not applicab18 and rocedure5 Investln charlt funds pollc Not applicable and pro¢edures Campalgns and polttlc81 actlvlty pollcy 8nd procedures Not appli¢able Bul Yes in and harassment oli and rocedur85 So¢lal medla pollcy and procedures Yes Engaging external speakers at chari Not appli¢able events polic and procedures Safeguarding Has your charlty pvovlded servlces to chlldren andlor adults at rlsk In the flnanclal perlod of the Yes . All requlred standard DBS checks have been obtalned Not applicable b. All required enhanced DBS checks have been obtained Not applicabl8 c. All ￿quired enhanced with Barred Lis Not applicable DBS ¢he¢ks have been obtaine d. DBS ¢he¢k$ are not requlred other than Ba$lc DBS ¢he¢ks Yes Extemal risk and impact Donations UnknownlNo ChangelNotApplitAbl8 other in¢ome- 9rants UnknownlNo ChangelNot AppIl￿ble Other Income- contracts UnknownlNo ChangelNol Applicable other income- investment UnknownlNo ChangelNot Applicable Expendlture on charftable actlvltles UnknownlNo ChangelNol Applicable enditure on overheads UnknownlNo ChangelNol ApplicAble Number of volunteers UnknownlNo ChangelNot Applicable Number of employees UnknownlNo ChangÈlNol Applicable Number of trustees UnknownlNo ChangelNot Applicable Fundralsln actlvltles UnknownlNo ChangelNol Applicable aci to deliver services UnknownlNo ChangelNol ApplicAbl8 Total $ervi¢e deman UnknownlNo ChangelNot AppIl￿ble Volunteers Excludlng trustees¥ provlde an estlmate of the number of volunteers who carrled out charltable activities on behalf of your charity in the Vnited Kingdom during the financial period of thi5 return? 18 Privacy statement Any information you give us will be held securely and proce55ed only in accordance with the rule on data protection. We will not disclose your parsonal details to anyone unconnected to the Charity Commission unless: you have consented to their release" or we are legally obliged to disclose them" or we regard dlsclosure as elther (a) necessary so that we can properly carry out our statutory functions or Ib) necessary in the public interest. We may share and disclose information about you with relevant public authoritias, regulatory bodles and agencles, outslde the Charlty Commlsslon but only If: we can lawfully do so: and we decide that disclosure is necessary for national security crime detection prevontion9 and law enforcementi or other issues in the public interest Information we collect about you We will use this information: To enable us to carry out our statutory functlons and dutles. This will include tha following actions: la) update. consolidate. and improve the accuracy of our records. 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