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2025-03-31-accounts

Annual Report 2024–25 Covering period 1 April 2024 – 31 March 2025

40 Orpington Road, Winchmore Hill, London N21 3PG

Helpline: 0300 772 7795

Annual Report 2024–25

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Chair’s remarks

Dear Achalasia Action supporters,

2024-25 was an exciting year of growth and increased confidence for our charity. Across all our work, we have remained focused on our core purpose: supporting people affected by achalasia, raising awareness of the condition, and driving change through research and advocacy.

One of the most encouraging aspects of the past year has been seeing the growing awareness of achalasia and the expanding reach of Achalasia Action. More people who need our support are finding us, more conversations are happening, and more doors are opening. This growth brings challenges for a small volunteer-led charity like ours, but it also brings great opportunity for positive change.

Supporting people with achalasia remains the cornerstone of Achalasia Action. Throughout 2024-25, we continued to deliver a wide range of support services, including patient support meetings, specialist-led patient events, and individual one-to-one support by phone and email.

This year we placed significant emphasis on awareness-raising and campaigning. We worked hard to ensure that achalasia is better understood and taken more seriously within the healthcare system and amongst policymakers.

One of the most significant moments of the past financial year was seeing achalasia mentioned in Parliament for the first time, following our campaign with prospective parliamentary candidates ahead of the General Election. This was a historic and encouraging step for our community, and it demonstrated the impact that sustained, focused advocacy can have.

None of this would be possible without our volunteers, trustees, healthcare partners, supporters, and the achalasia community itself. Thank you for your commitment, your trust and your voices. I look forward to everything we will achieve together in the year ahead.

Yours truly,

Silvia Davey

We created spaces for people at different stages of their achalasia journey, from those newly seeking a diagnosis to those who have lived with the condition for many years. It is so powerful and transformative for people with achalasia to meet others who truly understand what living with this condition means.

Chair, Achalasia Action

Annual Report 2024–25

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Trustees

Silvia Davey Chair

Majid Hashemi FRCS Medical Chair, Trustee

Jayne Fitzgerald

Trustee, Secretary and Treasurer

Amanda Ladell

Trustee, Head of Patient Support

Neil Ham

Trustee

Volunteers

Gavin Nash

Trustee

Andrew Williams

Trustee

Jack Eddy

Head of Poplicy and Campaigning, Trustee from June 2024

Annie-Rose Williams

Head of Marketing and Social Media, Trustee from October 2025

Achalasia Action has no paid staff and relies entirely on the hard work and dedication of volunteers.

We would like to thank the kindness of our volunteers this year, for everything they have done to make Achalasia Action’s services and activities possible. In particular we’d like to thank:

Christine Hollywood Patient Support (Writing Group)

James Fitzgerald Fundraising Support

Kelly Andrews Patient Support (Parents of Children with Achalasia)

Lewis Dickinson Patient Support (Young People with Achalasia)

Annual Report 2024–25

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Medical Advisors

We would also like to thank the kindness of our collaborators from the healthcare profession, who have supported us in our specialist meetings over the past year, and who have helped deliver key achalasia research.

In particular, we’d like to thank our Medical Advisory Board:

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Sacheen Kumar Ahmed Albusoda Consultant in upper Gastroenterologist gastrointestinal (GI) surgery Melika Kalantari Anthony Hobson Consultant GI clinical scientist

Melika Kalantari Pharmacist and achalasia researcher

Structure, Governance and Management

Achalasia Action’s structure, governance and management arrangements remain unchanged having adopted a foundation model constitution of a Charitable Incorporated Organisation on our registration as a charity on 14 January 2020 (number 1187367 in England & Wales). We are the only UKregistered charity specialising in achalasia. We have no paid employees or advisors, and do not occupy dedicated premises.

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Objectives and Activities

Achalasia Action’s charitable objectives remain unchanged, and include:

To achieve these objectives, our activities include:

Annual Report 2024–25

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Achievements and Performance

Achalasia Action’s activities fall under three core pillars: support, inform and research. In the past year, we have achieved several big milestones under each pillar.

Support

We continue providing our core support services, including patient support meetings, patient meetings with healthcare specialists, and individual support sessions via email or phone. The number of people we support continues to grow (see growth from 2023-24 in brackets). For example, in the past year:

We held two patient meetings with healthcare specialists, attended by 180 people (20% growth):

We held the following support meetings:

Supporting people via social media

Our social media audience continues to grow. We are reaching increasing numbers of people with information and support about achalasia that we post on Facebook and Instagram. For example, our Instagram page has grown in reach and interactions, and it now has 817 followers. Our Facebook presence also continues to grow, and we now have 1.3k followers on our Facebook page. We continue to regularly monitor and provide support on the Achalasia Action Facebook Group, which has grown by over 1.5k members in the past year, to a total of 2.2k members.

Developing our support services and training peer supporters

Our one-to-one and peer support services provide vital support to people with achalasia and their families. People who seek support include those who are in the process of getting a diagnosis or who are newly diagnosed, and people who have had achalasia for many years but wish to meet others with similar symptoms and going through shared experiences.

Our support services are the cornerstone of our charity, and over the past financial year we have developed a peer support training programme to ensure that the service is sustainable in the long-term, and can meet the continued growth in need we have experienced. We are aiming to deliver a pilot peer-support training programme in April 2026.

111 new people (85% growth) with achalasia contacted us this year for help. 63 of these were new enquiries via email, and 48 were phone calls, many of which were followed up with subsequent calls.

Annual Report 2024–25

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Inform

We have put a lot of focus, effort and energy into our inform and campaigning activities, to raise awareness of achalasia and change the healthcare landscape for those with the condition. These activities have resulted in some very positive successes.

Achalasia Action’s Prospective Parliamentary Candidates Campaign In last year’s annual report, we outlined that we had targeted prospective parliamentary candidates (PPCs) in the run up to the General Election. Our campaigning activities resulted in a historic moment for the achalasia community: Vikki Slade MP mentioned achalasia for the first time ever in parliament, via an oral question. Other MPs have submitted written questions on achalasia.

Vikki Slade MP asking the first ever verbal question on achalasia in Parliament

Annual Report 2024–25

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Misdiagnosis and late diagnosis policy research report

Achalasia Action launched its first policy research project in misdiagnosis and late diagnosis of achalasia in the UK, and the results were published in September 2025. The research involved collecting survey data from hundreds of people with achalasia across the UK and conducting interviews and focus groups with people with the condition. The research was co-produced by the achalasia community, with a steering group shaping and conducting every step of the research process.

Rare Disease Day campaign 2025

Following the success of our Rare Disease Day campaign in 2024, we continued raising awareness of achalasia on Rare Disease Day 2025 (28 February).

For our campaign this year, we focused on the topic of misdiagnosis and late diagnosis of achalasia, mirroring the topic of our policy research project. Throughout the month we shared content and information related to achalasia diagnosis and misdiagnosis, including information on our research project on the topic.

Our Chair Silvia talked about achalasia and Achalasia Action’s work on national TV (GB News), regional radio (BBC London) and a specialist health radio channel.

Annual Report 2024–25

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Dr Sacheen Kumar’s systematic review on Endoscopic functional luminal imaging probe (EndoFLIP)

Research

Achalasia Action has helped support several research projects over the past year, by shaping the research focus and providing a network of people with achalasia who were willing to take part in the research. Below are two achalasia research projects which we supported in the past year.

Dr Melika Kalantari’s research on achalasia Dr Melika Kalantari published a second publication on her doctoral research project, which Achalasia Action supported by recruiting volunteers. In this research, Dr Kalantari explored whether a new, co-designed workbook could help people with achalasia feel more confident and

supported when eating in social situations, which many find particularly challenging. Those who completed the study said the workbook was clear, easy to use and helpful, and many reported feeling better able to manage their symptoms and more supported when eating with others. The findings highlight the value of involving people with lived experience in developing support tools and suggest that this kind of intervention could be a promising way to improve social eating and quality of life for people living with achalasia. You can read a publication on the research project here: https://link.springer.com/article/10.1186/ - - - s40814 024 01574 5

Annual Report 2024–25

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Dr Sacheen Kumar’s systematic review on Endoscopic functional luminal imaging probe (EndoFLIP)

Dr Sacheen Kumar systematically reviewed existing research to see how a tool called EndoFLIP is used during procedures to treat achalasia. EndoFLIP measures how well the lower part of the oesophagus opens during treatment, giving doctors real-time feedback while they are operating. The review found that using EndoFLIP helps guide treatment more accurately and is linked to improved swallowing symptoms

after procedures. Overall, the research suggests that EndoFLIP can help doctors tailor achalasia treatment more precisely, although the authors note that clearer, standardised guidance is still needed to ensure it is used consistently in practice. You can read the full review here:

Annual Report 2024–25

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Donations

Thanks to all those who have fundraised for us this year! Our fundraisers have undertaken walks, half marathons, marathons and even boxing matches to raise funds for us.

With special thanks to our fundraisers who raised significant funds for Achalasia Action between April 2024 and March 2025:

Annual Report 2024–25

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Financial Review: Accounts for the period 1 April 2024 to 31st March 2025 (based on payments and receipts)

Notes
Unrestricted
£
Restricted
£
Total
£
Income:
Donations
Interest
1
11,730.58
11,730.58
469.87
469.87
Total 12,200.45
0.00
12,200.45
Expenses:
Website
Helpline
Postage & Packaging
Insurance
Subscriptions
Bank charges
Information Commissioner fees
TShirts
PRCampaign
Diagnosis Project
Marathon Entry Fee
2
2,017.58
2,017.58
3
82.60
82.60
4
26.04
26.04
5
212.80
212.80
6
72.50
72.50
60.00
60.00
52.00
52.00
441.15
441.15
7
4,000.00
4,000.00
8
1,390.00
1,390.00
9
480.00
480.00
Total 8,834.67
0.00
8,834.67
Net Surplus / (Deficit)
Opening Balance 1st Apr 2024
Cash Movement
Closing Balance 31st March 2025
3,365.78
0.00
3,365.78
20,568.71
0.00
20,568.71
3,365.78
0.00
3,365.78
23,934.49
0.00
23,934.49

Bank Balances as at 31 March 2025:

Bank Balances as at 1st April 2024:

Total
£		 Total
£
CAF Gold Account
CAF Cash Account		 21,170.13 CAF Gold Account 15,708.52
2,764.36 CAF Cash Account 4,860.19
Total 23,934.49 Total 20,568.71

Annual Report 2024–25

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Notes to Accounts

  1. Donations include individual fundraising initiatives and money received from online platforms that also collect gift aid on the charity’s behalf.

  2. Website maintenance and hosting costs

  3. The helpline is currently staffed by volunteers with costs limited to payment for telecom

  4. For distribution of information and fundraising materials

  5. Liability Insurance provided by Markel International Insurance Company Ltd

  6. Subscriptions to Association of Chairs and Genetic Alliance UK

  7. PR Campaign was run by Relations Group around Rare Disease Day

There were no items of income or expenditure outside the United Kingdom.

All financial transactions have taken place through the regulated banking system. The Trustees are satisfied that the Treasurer has established and kept under review the financial controls and systems appropriate for the size of the Charitable Incorporated Organisation we represent.

No Trustee has received any payment other than reimbursement for proper expenses authorised by at least two signatories.

Our long term reserves policy is to accumulate sufficient funds to allow for a reasonable period of operation during periods of financial uncertainty.

We are very grateful for the fundraising efforts and donations made by so many people to support our charity.

  1. Research Project into Diagnosis of Achalasia

  2. One marathon place secured via 2026 Charity ballot

Authorised:

Jayne Fitzgerald Silvia Davey Treasurer Chair

Annual Report 2024–25

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Declaration

The trustees declare that they have approved the trustees’ report above.

Signed, on behalf of the charity’s trustees:

Signed:

Silvia Davey Chair Friday 23 January 2026

Annual Report 2024–25

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