2021-12-31-accounts

Chari	name		Dementia	INatters Here fordshire
Re istered charl		number	1187352
Charity's	principal	address	Thomdale
			The Lydiatts
			Eyton
			Herefordshire
			HR6 OEE
			Tel:01432	804480

Type ofgoverning	Type ofgoverning	Type ofgoverning		Constitution
document
How is the charity				Charitable	Incorporated Organisation (CIO)
constitutedg
Trustee selection methods				Apart from	the first charity trustees every trustee must be
including	details ofany			appointed	fora term ofthree years by a resolution passed
constitutional		provisions		at a properly convened meeting ofthe trustees.
e.g.election to post or name ofany person or				In selecting	individuals for appointment as charity trustees
body entitled toappoint				the charity	trustees must have regard to the skills,
one or more trustees				knowledge	and experience needed forthe effective
				administration ofthe CIO.
				In addition,	the trustees require potential trustees to submit
				a CV stating what they can offer a trustee and attend at
				least one trustee meetin .
Names	ofthe charity			trustees who manage the charity
Trustee	name		ONce	Ifan	Ex rtise
Dr Shirley Evans			Chair		Shirley is a Senior Research Fellow with the
					Association for Dementia Studies, the University
					ofWorcester. She brings expertise in writing
					grant applications, fundraising, business
					development, evaluation, technology and social
					media. She is Chair ofHerefordshire Dementia
					Action Alliance.
Andrew	Wood		Finance		A chartered accountant and experienced finance
			Oflicer		director ofover more than 20years, and has
					also served in the charitable sector, as a trustee,
					over the last 30years. He has worked, at
					board-level, in the social care sector, since
					2014,snd in the wider healthcare sector since
					2011,and co-owns a homecare business,
					serving Herefordshire, which has a particular
					focus on dementia care provision. He is also a
					trustee ofa Bristol-based charity, Alive!, which
					has provided innovative, meaningful activity
					sessions in care homes for more than 10years,
					again with a focus on dementia care provision.
Phillipa	Bruce-Kerr				Solicitor and Partner with Harrison Clark
					Rickerbys. Specialisms include advice to older
					people and those with disabilities and their
					families. A particular interest in support
					structures and mechanisms for those with
					dementia, especially in the early stages where
					there seems little support and signposting.
					Phillips is also a Trustee of Leominster Meeting
					Centre.

Trustee name	ONce	Ifan	Ex ertise
Joy Valentini			Joy qualified as a State Registered Nurse in
			1976and has had a varied career in and out of
			nursing ever since. She runs her own home care
			business in Leominster and she is a Trustee and
			Manager ofLeominster Meeting Centre. Her
			husband is now in a nursing home in the last
			stages ofdementia. Three oftheir children live
			abroad so travelling is high on her priodity list,
			along with a passion for increasing the
			understanding ofdementia in the wider
			community.
Ashley Winter			An Armed Forces veteran currently working as	a
			Welfare Officer for the Defence Medical Welfare
			Service, supporting the community and Wye
			Valley NHS trust. As a member ofthe Institute	of
			Welfare, Ashley isa qualified Welfare Officer,
			Mental Health First Aider and has completed
			many courses to support those living with
			dementia.
Natalie Cooke			A Registered Manager with a domiciliary home
			care provider in Herefordshire. Having worked	in
			the sector for 15years, she has both a passion
			for raising awareness ofdementia and
			supporting those living with a dementia and their
			families. She champions awareness and
			supports the local community with dementia
			information sessions, as well as being involved
			in the local Dementia Action Alliance
David Pearson			Worked in public libraries for all his career and
			ended as Stock Manager for Worcestershire.
			Within this role he was responsible for social
			inclusion projects and was instrumental in
			setting up Books on Prescription within the
			county. His late wife passed away from a rare
			form ofAlzheimer's disease in early 2014,and
			since early 2015he has spent a lot oftime
			working as a Volunteer Development Worker for
			both Herefordshire and Worcestershire. Roles
			included working on Dementia Action Alliances,
			disseminating information to stakeholders,
			related groups and individuals and families, and
			for liaising within communities to raise the profile
			and understanding ofdementia. He isa
			Dementia Friends Champion, and also works for
			the Worcestershire Alzheimer's Side by Side
			Service.

Name and role at DMH	Name and role at DMH	What they bring
Clare Powney- Chief		DMH CIO employs Clare Powney as Chief Officer who has
Offfcer		worked in the Dementia Sector for a number ofyears for the
		Alzheimer's Society developing and managing their services
		across Herefordshire and Worcestershire. She also has
		experience as a company director, in local government and as an
		educator. Clare has built an extensive knowledge and
		understanding ofthe locality, its issues, and good relationships
		with local stakeholders. Clare is also a trustee of Leominstsr
		Meetin Centre.
Cheryl Poole- Community		DMH CIO employs Cheiyl as Community Development Project (Ãicer for 10hours a week. She brings 30yrs experience of
Development	Project	working, practicing and training in the field ofDementia care,
Officer		most recently as a Community Dementia nurse with ths
		Community Dementia Service and as a GP Practice Community
		Dementia Nurse. Cheryl is currently delivering the one-one
		support service as well as supporting delivery ofthe other
		Herefordshire Dementia Community Support Services (HDCSS).
		Cheryl is also a trustee ofLeominster Meeting Centre and Chair
		ofDementia Friendl Leominster.
Charlotte Powney-		DMH CIO employs Charlotte as a full time Herefordshire
Community		Dementia Community Support Services (HDCSS) Project Officer.
Development	Project	She has a background ofworking in the health and care sector
Officer		supporting people in their homes to retain their independence
		and specifically people affected by dementia. She brings a wealth
		ofexperience to the team and delivers with Cheryl the one-to-one
		support service, the Memory Cafes, face to face carers groups,
		mana es the volunteers and the social media lafforms.

Objectives	and Activi	ties
Summary of	the purposes	1) Promote the health and wellbeing ofpeople	living
ofthe charity	as set out in	with a dementia or associated conditions, their
its governing	document	relatives and carers in Herefordshire through,	but
		not exclusively, the provision ofeducation,
		opportunitiss, information, development and	support
		ofactivities.
		2) Support the creation ofdementia friendly
		communities across Herefordshire to enable	people
		to feel understood, valued and able to contribute		to
		their community.
		3) To raise awareness ofdementia and reduce	the
		m hs and sti ma surroundin the condition.
		Page 5of15

Summary	ofthe main See below	ofthe main See below	ofthe main See below
activities	In relation to
those purposes		for the
public benefit,		in
particular,	the activities,
projects orservices
identified	in the accounts
Statement	confirming		In planning our activities, we have kept in mind the
whether the trustees			have guidance issued by the Charity Commission on public
had regard tothe			benefit and regularly refer to our charitable objectives.
guidance	issued by the
Charity Commission			on
ublic benefit
Achievements			and Performance
			The Herefordshire Dementia Community Support Service (HDCSS) pilot was contracted for a further 12-month period to the 31"March 2022 and
			funding made available to expand to employ a new full-time project officer
Summary	ofthe		to provide additional support to those with dementia and their carers. This
main achievements			has enabled us to deliver services to nearly 300 people in the last 12-
ofthe charity,			month period when the original reach was to be 50 individuals. The
identifying	the		services are open to anyone across Herefordshire who may have
difference	the		concerns regarding themselves or a loved one' s/friend's memory and to
charity's	work	has	professionals seeking additional information. The service is also open to
made tothe			anyone who may have mild cognitive impairment, which isa major step
circumstances		of	forward in Herefordshire, as previously there has not been any support
its beneficiaries			specifically for this condition.
and any wider
benefits tosociety			DMH has also been successful in being allocated NHS Winter Pressures
as a whole.			funding to deliver additional services during the winter months to support
			the wellbeing ofpeople affected by dementia during a difficult period ofthe
			year.
			A successful bid was made to the National Lottery Community Fund for a
			12-month project called Herefordshire Dementia Voices to start January
			2022. The aims ofthe project are:
			~ to find people affected by dementia and enable their views and
			voices to be heard.
			~ drive forward the work ofDementia Matters Here and the Dementia
			Action Alliance in relation to the development ofDementia Friendly
			Communities, education and training and awareness raising.
			~ support local communities and relevant organisations and
			stakeholders to reach and bring together people affected by
			dementia both at a local basis and a county-wider basis.
			~ build dementia friendly communities.
			~ deliver education and training and awareness raising to help
			reduce stigma and promote early diagnosis.
			The project will start the beginning ofJanuary 2022 and one full-time
			Community Development Officer and one part-time administrator have
			been appointed to facilitate the project.
			DMH has also trialled a new model ofMemory Cafh which has been very
			successful in offering a social and support opportunity for both people with
			a dia nosis and their carers. We have been successful in securin a small

			DMH	additionally now sits on four ofthe five dementia pathway review	additionally now sits on four ofthe five dementia pathway review
			workstreams		and is therefore ideally placed to be able to influence
			im roved dementia rovision b statuto stakeholders movin forwards.
Achievements			against		objectives
					1) Promote the health and wellbeing of people living with a
					dementia or associated conditions, their relatives and
Achievements		against			carers in Herefordshire through, but not exclusively, the
objectives set					provision ofeducation, information and support ofactivities.
					Delivering:
					~ Weekly Online Meeting Point
					~ Fortnightly Carer's Group
					~ Face to face Carer's Groups
					~ Memory Cafes
					~ Telephone Support Line
					~ Fortnightly Newsletter
					~ One-to-one support
					~ Working with statutory and voluntary organisations
					2) Support the creation ofdementia friendly communities
					across Herefordshire to enable people to feel understood,
					valued and able to contribute to their community.
					Supporting Herefordshire Dementia Action Alliance
					COVID has again unfortunately prevented DMH from
					achieving what it had hoped to this year. However, DMH
					was able to support the successful Dementia Awareness
					week held by Dementia Friendly Leominster during August.
					3) To raise awareness ofdementia and reduce the myths and
					stigma surrounding the condition.
					DMH has been unable to hold any events due to the
					COVID pandemic situation still but has worked to
					communicate with or anisations around raisin awareness
				Due to COVID fundraising activities have again taken a hit,
				however, we successfully secured a number ofgrants to continue
Performance		of		to deliver our services. Once the situation improves, we will be
fundraising	activities			able to focus again on fundraising activities. We were also
against objectives set				successful in securing one larger grant and one smaller grant to
				su	ort the delive ofour ob'ectives.

Financial Review	Financial Review
Review ofthe charity's		Income
financial position atthe		The charity secured total income ofE134,703(2020:E21,437) in its
end ofthe period		second year ofoperation, with f62,800ofthis Restricted income,
		received on the last day ofthe year,	for 2022 project expenditure.
		Expenditure Expenditure in the period totalled f53,196(2020:f14,884).
		Surplus and Reserves The surplus for the period was therefore f81,507(2020:f6,553),split
		between a surplus on Unrestricted Funds of218,707 and		a surplus of
		862,800 on Restricted Funds
Statement explaining		We aim to acquire sufficient funding	to cover at least six month's
the policy for holding		running costs to protect the delivery	ofservices to people	affected by
reserves stating why		dementia
the are held
Amount ofreserves		We have sufficient funds to cover just over 8 months-worth		ofrunning
held		costs without an further income, which the Trustees are		leased with
Reasons for holding		N/A
zero reserves
Details offund		N/A
materiall in deficit
Explanation ofany		In common with very many charities,	other than those with very large
uncertainties about	the	levels ofreserves, ongoing operation	and impact depends	on securing
charity continuing	as a	income to cover the running costs.
oin concern

Trustees						~	the charity drifts with no	the charity drifts with no		~ an annually reviewed		business	business	business
						clear objectives, priorities or				plan which sets out the		key		aims
The charity			lacks			plans				and objectives
direction/strategy						~	needs of beneficiaries	not		~ utilise an annual financial				plan
						fully addressed				and budget
						~	financial management			~ monitor financial and		operational
						difficulties				performance
						~	loss of re utation
Trustee body				lacks		~	poor decision making			~ agree skills required
relevant	skills			or		reflected in poor value for
commitment						mone on service delive
Conflicts	of		interest			~	charity unable to pursue		its	~ trustees to disclose	potential
						own interests and agenda				conflicts of interest
						~	decisions may not be	based		~ trustees to stand down			on certain
						on relevant considerations				decisions
						~	impact on reputation
						~	rivate benefit
Reporting		to trustees				~	inadequate information			~ timely and accurate	project
(accuracy,		timeliness			and	resulting in poor quality				reporting
relevance						decision making				~ timely and accurate	financial
						~	failure oftrustees to fulfil			reporting
						their control functions				~ have regular contact	between
										trustees and senior staff
Operational
Project or		service				~	compatibility with objects,			~ utilise monitoring and		reporting
development						plans and priorities				procedures
						~	funding and financial	viability
						~	project viability
						~	skills availabilit
Employment				issues		~	employment disputes			~ Fair recruitment processes
						~	health and safety issues			~ reference and qualification
						~	claims for injury, stress,			checking procedures,	job
						harassment, unfair dismissal				descriptions, contracts		of
						~	equal opportunity and			employment, appraisals			and
						diversity issues				feedback procedures
						~	adequacy ofstaff training			~ utilise job training and
						~	child protection issues			development
						~	low morale			~ be aware ofemployment				law
						~	abuse ofvulnerable			requirements
						beneficiaries				~ ensure staff vetting	and		legal
										requirements (eg DBS		checks)
										~ have a whistle-blowin			olic
Volunteers						~	lack ofcompetences,			~ use role competencies/vetting
						training and support				procedures/training/supervision
							poor service for beneficiaries			procedures
						~	inadequate vetting and
						reference procedures
						~	recruitment and de endenc
Health, safety and						~	staff injury			~ comply with current	law		and
environment						~	product or service liability			regulations
						~	injury to beneficiaries	and
						the ublic
Procedural			and systems			~	lack ofawareness of			~ properly document policies and
documentation							rocedures and olicies			rocedures

						~ actions taken without	proper	proper	proper	~ annual review ofsystems	~ annual review ofsystems	~ annual review ofsystems	~ annual review ofsystems
						authorit
Information			technology			~ systems fail to meet				~ ensure system meets need/
						operational need				security and authorisation
						~ failure to innovate or	update			procedures ~ annually review
						systems				insurance cover for any		insurable
						~ loss/corruption ofdata		eg		loss
						donor base
						~ breach ofdata rotection			law
Financial		Risks				~ budget does not match key				~ link budgets	to business		planning
						objectives and priorities				and objectives
Budgetary		control and				~ inability to meet				~ monitor and	report in a	timely		and
financial	reporting					commitments or key				accurate way
						objectives				~ use costing procedures			for
						ability to function as	going			product or service delivery
						concern				~ monitor and	control costs
Dependency			on		income	~ cash flow and budget		impact		~ identify major dependencies
sources						of loss of income source				~ im lement ade uate reserves
Compliance			with		donor	~funds applied outside				~ agree budget	control, monitoring
imposed		restrictions				restriction				and reporting	arrangements
						~ repayment of grant
						~ future relationship with		donor
						and beneficiaries
						~ re ulato action
Fraud or		error				~ financial loss				~ review financial control
						~ reputational risk				procedures
						~ loss ofstaff morale				~ identify insurable risks
						~ regulatory action
						~ im act on fundin
Environmental					or	~ impact on voluntary	income			~ communicate	with supporters			and
External		Factors				~ impact on use of services			by	beneficiaries
						beneficiaries				~ ensure good	quality reporting			of
Public perception						~ ability to access grants		or		the charity's activities and			financial
						contract fundin				situation
Adverse	publicity					~ loss ofdonor confidence or				~ implement complaints		procedures
						funding				(both internal	and external)
						loss ofinfluence				~ Ensure proper review procedures
						~ impact on morale of	staff			for complaints
						~ loss ofbeneficiary
						confidence
Relationship			with		funders	~ deterioration in relationship				~ ensure regular contact		and
						may impact on funding		and		briefings to major funders
						support available				~ report fully on projects
										~ meet funders'	terms and
										conditions
Compliance				Risk		~ fines, penalties or censure				~ identify key legal and regulatory
						from licensing or activity				requirements
Compliance			with		legislation	regulators
and regulations						~ loss oflicence to undertake
appropriate			to the			particular activity (see
activities,		size		and		operational risks)
structure		of	the charity			~ employee or consumer
						action for negligence
						~ re utational risks

						Unrestricted	Restricted	Restricted	Restricted	Endowment	Endowment
	Categories			Details		funds		funds		funds
						to nearest 8	to	nearest 6		to nearest	8
81Cash	funds					88,060
					Tofal cash funds	88,080
				(agrce	balances with receipts and payments
					acccvn(c))	Agrr cmnnl Error	Aglcsl(lot(		Error	OK
						Unrestricted	Restricted			Endowment
						funds		funds		funds
				Details		to nearest 8	to	nearest 8		to nearest	8
82 Other	monetary		assets
				Details		Fund to which asset helen s	Cost (optional)			Current value o tlonal
83Investment		assets
				Details		Fund to which asset balan s	Cost (optional)			Current value o tional
84Assets retained			for the
charity's	own	use
						Fund towhich	Amount		due	When dua (optional)
				Details		saba( relates		o tional
85 Liabilities
Signed by one or two trustees on behalf of ag the trustees					Signature	Print	Name			Date of approval
			Chair ofTrustees			Shirley	Evans			14th Februa	2022
			Finance Trustee			Andrew	Wood			14ih Februa	2022