2023-24 . ANNUAL REPORT Supporting Our Community 36 YEARS SUPPORTING OUR COMMUNITY At a Glance Highlights from thè Our Year in What's Financial Baseline Pictures happened this year? Summary and details rgport for the Lottery year COMWNThY Pacp I nf 44 Dartmouth Caring Trustees, Annual Report Year ended 31 March 2024 Page Trustees, annual ￿port Independent examiner's report to the trustees 33 Statement of financial activities Statement of financial position 35 Notes to the financial ststements Page 2 of 43 Dartmouth Caring Trustees, Annual Report Year ended 31 March 2024 Referencè and Administrative Charity Registration Number: 1187326 Principal Office: Dartmouth Health and Wellbeing Centre Wessex Way Dartmouth Devon TQ60JL President Vacant Chalr Trustee Dee Nutt Treasurer Trustee Peter Adolphus Vlce Chalr Trustee Charles Sutherland Ex offi¢lo Trustee- Manager Trustee Nick Hindm3rsh Caroline Martin Trustee Dr Frances Davidson Trustee Delia Kempley Independent examiner: S R Smith FCA Westcotts Chartered Accountants Petitor House Nicholson Road Torquay Devon TQ2 7TD Bankers: Lloyds Bank 31 Fore Street Totnes Devon TQ9 SHH Page 3 of 43 Dartmouth Caring Trustees, Annual Report (continued) Year ended 31 March 2024 Strurture. Governance and Management Dartmouth Caring is as a Charitable Incorporated Charity registered in England and Wales, number 1187326, and commenced on l April 2022. It is governed by its Constitution adopted on 7 January 2020 and registered orb the 13 January 2020. The charity is the suc¢e55or to Dartmouth Caring lunincorporated, with re815tration number 9(X)2261. Trustees The charTty trustees serving during the year are as follows.. Dee Nutt Peter Adolphus Charles Sutherland Nick Hindmarsh Martin McGowan-5canlon (resigned 22/05123 Caroline Martin Dr Frances Davidson Delia Kernpley Ex officio Trustee lal The Manager. Nick Hindmarsh, for the time being 1.the office holder"I shall automatically I"ex- officio") be a charity trustee. for as long as he or she holds that office. Ibl If unwilling to act as a charity trustee, the office holder may: before accepting appointment a5 a charity trustee, give notice in writin8 to the trustees of his or her unwillingness to act in that capacity,. or after accepting appointment as a charity trustee, reslgn under the provisions contained in clause1121 (Retirement and removal of charity trustees). The office of ex officio charity trustee will then remain vacant until the office holder ceases to hold offi'ce. Charity trustees Funrtlons and dutles of ¢harlt¥ trustees The charity trustees shall manage the affair5 of the CIO and may for that purpose exercise all the powers of the CIO. It IS the duty of each charity trustee: al to exerclse his or her powers and to perform hi5 or her functions in his or her ¢apa¢ty s a tiustee of the CIO in the way he or she decide5 in good faith would be m05t likely to further the purposes of the CIO,. and Page 4 of 43 Dartmouth Caring Trustees, Annual Report (continued) Year ended 31 March 2024 Chakity trustee5 (continuedl Fun¢¢ion5 and duties of charlty trustees {contlnued) bl to exercise, in the performance of those functions, Such care and skill as is reasonable in the circumstances having regard in particular to.. any special knowledge or experience that he or she has or holds himself or herself out as having,. and, if he or She acts as a charity trustee of the CIO in the course of a business or profession, to any special knowledge or experienee that it is reasonable to expect of a person acting in the course of that kind of buslness or profession. Ellglbrlity for trusteeship al Every charity trustee must be a natural person. bl No individual may be appointed 3$ a charity trustee of the CIO: if he or she is under the age of 16 years,. or if he or she would automatically cease to hold office under the prOv￿lOnS of clause 112llllell. cl No one is entitled to act a5 a charity trustee whether on aptx>intment or on any re- appointment until he or She has expressly acknowledged. in whatever way the charity trustees declde, his or her acceptance of the office of charity trustèè. dl At least one of the trustees of the CIO must be 18 years of age or over. If there Is no trustee aged at least 18 years, the remaining trustees may only act to call a meeting of the charrty trustees, or appoint a new charity trustee. Number of tharlty trustees al There must be at least four charity trustees. If the number falls below this minimum, the remaining trustee or trustees may act only to call a meeting of the charity trustees. or appoint a new charity trustee. bl The maximum number of charity trustees is ten. The charity trustees may not appoint any harity trustee if as a result the number of charity trustee5 would exceed the maximum. Membershlp of the CIO al The members of the CIO shall be its charity trustees for the time being. The only persons eligible to be members of the CIO are its charity trustees. Membership of the CIO cannot be transferred to anyone else. bl Any member and charity trustee who ce35es to be a charity trustee automatically ceases to be a memberofthe CIO. Page S of 43 Dartmouth Caring Trustees, Annual Report (continued) Year ended 31 March 2024 ObSertives and Artivitie5 for the Public Benefrt The objects of the CIO are to undertake voluntary work in education. health & welfare, social service5 and similarsUPPOrt activitie5 amongst those in need. Dartmouth Caring will serve the geographical area around Dartmouth, Stoke Flemin& Strete, Blackawton. Dittisham,. Se￿ed by Torbay Hospital, Derriford Hospital, Royal Devon & Exeter Hospital and the Dartmouth Medical Practice and any successors thereto. We have referred to the guidance contsined in the Charity Commis510ri'5 general guidance on public benefit when reviewing our aims and objectives and in planning our future activities. All of the trustees are asked to read the Charity Governance Code. Recruitment and Inductlon of new Trustees The Trust Board is always mlndful of the need to review its skills set and the capacity of the Board to discharge its role. When a need to recruit new trustees arises an external advertisement is placed in the local press aftd on social media. If a wider search is needed. then other channels wlll be explored. Potential trustee5 need to apply for the role. Those short listed are interviewed by the Chair and one other trustee, with the Manager. On appointment the Manager spends time with new trustees ensuring they are aware of their roles and responsibilities and current Issues facing the charity,. this include5 di5CU55ing safeguarding and completion of DBS checks. An induction pack is used to a5515t thi5 process. Page 6 of 43 "This year has been a really eventful time for the charity... Oe6 Nutt {MBE)- Chair of Trustees Welcome from our Chair This year has been a really eventful time for the charity as we finally moved to our new home in the Health & Wellbeing centre. Having had time to plan for the move it was well organised and all went smoothly, now everyone has settled in. As anticipated new services have evolved and traditional s8rvices like the Memory Cafe and Lunch Club are going frorn strength to strength so much so that we now have a waiting list. New services like the Table Top Gaming group, Souper Thursday and Friday Baby Weigh & Play group are becoming increasingly popular. All together a sign of the great success we are making now we have a proper home. We have waited so long for this move and it's fantastic to go see this wonderful environment for all clients, volunteers and st8ff, all of whom really enjoy both the Space and the garden. I want to thank all the volunteers, staff, clients and supporters of Dartmouth Caring for all their help and ideas over the last year. Thank you and my very best wishes to you alll Page 7 of 43 "Our focus is to support those in need, including the elderly, younger adults and teenagers - helping everyone to live their lives as they choose, connectlng those who feel isolated, and Improving the emotlonal and physlcal health and wellbelng of our clients." Nick Hindniarsh (BEM)_ Manager Manager's Welcome Message I hope this report helps you understand the range of our work and its impact whether you are reading this as a clienL a volunteer, benefactor or grant awarding body. The trustees and l are proud of what the charity achieves each year, achievements that would not take place without our wonderful volunteers and great staff team - and you, our supportersl This past year has been especially challenging in terms of fundraising which, with the exception of the National Lottery, has been the most diff icult I have encountered in the 8 years I have been here. This makes us ever more thankful for those who have donated or awarded grants to us this year. You can read more about this in the financial report. However, we have been notified that we have been named as a beneficiary in a legacy from a local resident which leaves our balance sheet looking healthier than it would have. The bi8 grant news of the year was our successful bid to the National Lottery Community Fund. This project is to enable an effective transition to our new base 8t the health and wellbeing centre, supporting existing clients and being able to respond to new needs. A significant part of this is growing our partnership working and tearn of volunteers, of which more later. We look forward to working with you all in the coming years. li Page 8 of43 TH CARING.r sup UR COMMUNITY el: (t78QJ ￿5384 Dartmouth Caring - Our story We were set up in 1988 to meet the need of the elderly in the community, initially running lunch clubs and providing volunteer drivers to take patients to hospital. In 1989 we became the registered charity - Dartmouth Caring (900226). In 2020 we incorporated and started trading as 8 CIO, Dartmouth Caring (1187326), with effect from 1st April 2022. Over the years we have grown, always looking to plug gaps in the services the community needs. For our first decade we were entirely volunteer led and run, then in our second decade we started to employ staff, initially a part-time manager, and then others to support the services as they grew to include counselling, and a limited range of advice services. In the past ten years our service offer has grown significantly and along with this, a trained staff have been recruited to run additional services., Memory Cafe, benefit and housing advice. dementia support, palliative and cancer care, home help, hospital discharge supporL and many others. We currently employ over 200 hours of weekly staff time. We now provide a r8nge of services that are mutually supportive of each other. often providing an ability to provide a holistic approach to clients, needs. Page 9 of 43 111 Page 10 of 43 The Year in Pictures Easter lunch club Volunteers preparing lunch Page 11 of 43 Baby Weigh and Play Page 12 of 43 Happy 90th Birthday @ M8mory Café Tidying the raised beds Page 13 of43 Patient Transport Teamwork and fun at Memory Cafe Page 14 of43 Volunteers at Souper Thursday Souper Thursday Page 15 of 43 All the gang at Dartmouth Dawdle After dawdling - the chatter and cakes, with thanks to the Flavell Page 16 of 43 The wonderful Memory Cafe volunteers . COMMUNITY FUND Page 17 of 43 What's happened this year The Year in Tables O•rnand lor our ¥•ryi¢•$ continues to grow AYe￿Ie *Eeklv worwoad di¢nt ￿￿taCts s￿e￿lIST sonncescontlnue loface SignShB￿l of dqman counJeliinK. brnrFIi W￿￿. M¢lp 155u•& PT•5cnknrrf Page 18 of43 Club5161(xJw Group attendallces have now recovered after the pandemic. Vdunteer by servlce 2023-24 5weflhul¥￿ ijyy L-:05¥ J i¥¥ we started several serVi￿S in the second haW of the year and later, meaning their use of volunteer5 is understated. Page 19 of 43 What's happened this year? Our services as of Summer 2024 During this year we have expanded our services and developed them in partnership with others, so that the offer to the community is wider and not solely provided by Dartmouth caring but in partnership with others including,. Citizens Advice, Job Centre Plus, AA, Dartmouth Green Partnerships, and others. The aim being to fully utilise the space and skills 8V8ilable to maxirnise wellbeing services from our base. We offer a variety of engaging activities and essential services to cater to diverse interests and needs. Here's a quick overview: Clubs and Activities Memo Café: Join us every Tuesday from10:30 to 12-.30 for a friendly gathering. For more details or to partiCiP8te, please get in touch. nch Club: Every Wednesday from12'.00 to14.'00, enjoy a two-course meal for £5. Booking is required, and transport may be available. Sou -er Thursda s.. Every Thursday from midday. savour soup and a roll or a ploughman's lunch with a hot drink for £2. Followed by board games or a film. Booking is necessary. Visuall Im aired Readin Grov (vip): Meeting the first Thursday of each month from 14.'00 to16:00. Now open to all. Contact Celia for more details. Bereavement Grou Contact Andie Day or Celia Stevens if interested. This group is not open and meetings are advertised about a month in advance. Alcoholics Anon mous (AA): Meetings are held every Thursday at18:30 in our café space. Call the national helpline or contact Ken directly to join. Table To Gamin Grou '. Open to anyone aged18+, every Wednesday from 18:00 to 21.00. Book your place by contacting Lucy. Bab Wei h&Pla Held fortnightly on Fridays from 10:00 to 12.00. Enjoy toys, crafts, and sensory activities while weighing your baby. Older pre-school siblings are welcome. Contact April or Leah for more details. Page 20 of43 Monda Makers.. A creative w811being group meeting fortnightly on Mondays from 11.'OO to13-.00. Bring your ideas and interests to share. Contact April or Kate for more information. Specialist I:1 Services Benefit and Housin Advice and Su ort= Available to assist with any queries you may have. Dementia Liaison Service.. Contact Natasha for support and information. Carer Su ort: Offering assistance and resources for caregivers. Volunteer Patient Trans ort.. Available to help with medical appointments. This service operates every Wednesday morning and afternoon. Contact us to book joumey. Palliative Care Service.. In partnership with Dartmouth Medical Practice. Contact Andie Day or Celia Stevens for more infomiation. Social Prescribin In partnership with Dartmouth Medical Practice. Contact Kate Cooke to learn more. Citizens, Advice.. Available every Tuesday aftemoon from13.'00 to 16QO. Counsellin ". Speak to Karen for more information and support. Job Centr Plus (Jcp): Outreach workshops every Thursday by invitation, to simplify access to their services. Home from Hos ital Su ort-. Assisting with basic needs for post-discharge and liaising with support teams for additional services. Sho and Prescri tion Deliveries: Temporary assistance available post- hospital discharge or during medical crises. Call us with your requesL The Fri Hub at Townstal C unit Hall.. Home of Dartmouth Food Bank and attended by various service providers and support workers every fortnight. Gardening- Open to all users, managing the garden area, including building raised beds. Upcoming Services Dou Bros.. A men's sourdough pizza-making group starting in July. Stay tuned for more details. Page 21 of 43 win Club: For beginners or experienced individuals, using sewing machines. Conversation Club-. For practicing spoken English for those learning it as an additional language. National Lottery Community Fund The ro ect's aims 88 COMMUNITY FUND Baseline re ort-yearl Project Aims The overall aim of this project is to develop our new space as 8 resource for the local community. With regards to beneficiaries, we expect to see change for people using your services in the following ways.. Less isolated - through meeting new people,. regular social opportunities; support from staff and volunteers; volunteering opportunities,. feeling more part of their local community. Reduced stress l anxiety - through access to information and advice; specialist support with e.g. end of life, and dementia,. someone with whom to talk through issues. Improved health and wellbeing - through advice and information,. support with ment81 health,. improved access to appropriate services and support,. opportunities for physical activity. This project will enable us to manage a period of change and provide additional resources, which will enable to develop new beneficiary activities, and to make sure that our new space is comfortable 8nd works well for our beneficiaries. Page 22 of 43 The new volunteer co-ordinator role will enable us to develop our volunteer support offer. The impact of this role is already very clear, including additional volunteers and much improved communication, training and support for volunteers. You can see what the volunteers themselv&s say here Volunteerin Dartmouth Carin We are alwa s seekin volunteers By the end of the 3 year grant, we have said we will have successfully extended our off er, settled into the new building and developed our longer term sustainability. We will have also strengthened existing partnership working and developed new joint initiatives and activities. To measure the impact of the grant we have used an element of this funding to pay for an external audit of our work. The initial baseline report follows below. Summary Baseline report 2024 Clarity. Dartmouth Caring Baseline Report - Summary Monitoring data In the year running up to moving to the new centre, the following activity and reach was recorded by Dartmouth Caring. This will be used as a baseline. and comparisons rnade over the period of the National Lottery Community fund grant. Key aims of the fundin& are to develop new activities I servicès and widen the reach to new people - monitoring data will enable Dartmouth Caring to demonstrate this. Further data is available. In 2022123, Dartmouth Caring: .Supported 944 people, 25% of whom were new to Dartmouth Caring . Supported 386 individuals l.'I with benefits I housin8 advice .Supported 61 individuals with dementia or facing end of life Page 23 of 43 . Ran 2 activity groups each week, with an average attendance of 21 for Memory Café and 10 tor Lunch Club . Ran a monthly Carers, Group and Visually Impaired Reading Group. each with an average attendance of 7. . Provided tree counselling for 34 people . Home Help support was provided for 23 people,. and support with prescriptionslshopping for12 individuals Data for 2022123 showed the following: .73Yo of clients were over the age of 65 (though age was not recorded for around 25% of clients) -Around 63% of clients are female and 37% male. . Around 83% of clients live in Dartmouth, with 17% living in the villageslrural area surrounding Dartmouth. Around 40% of clients living in Dartmouth are in Townstal . 25% of clients are carers .Around 37%. of clients have a disability and l or long term health condition that impacts their daily lives. Some have multiple conditions. . 24% of clients are in poverty I deprivation ['Pleuse note, thesefigures are opproximations bosed on the doto currently avoiloble. Monagement of monitoring doto Is currently being updoted.J The most common sources of referral to Dartmouth Caring in 2022123 were self- referral (46%) and social prescriber (13%). Since receipt of National Lottery Community Fund grant funding, Dartmouth Caring have worked on their monitoring processes and evaluation tools and all services l activities have plans in place to collect feedback from clients. A summary evaluation framework is available which gives further details. Page 24 of 43 Key points from baseline feedback Online surveys were set up and run for staff, volunteers, Trustees and partner organisations. NB client feedback was sought when applying for funding from the National Lottery but is not included in this baseline report - data will be collected from clients during the first year of the project and will be reported in later evaluation reports. Response rates were as follows: .Staff -12 (of14 staff) responded . Volunteers - 22 volunteers (of 35 invited to respond) responded . Trustees - 6 (of 7 Trustees) responded . Partnerlreferring organisations - 13 responses (the survey link was sent to 35 people) This summary highlights key findings from the feedback - a fuller report is available. Overall, feedback was very positive on Dartmouth Caring's service. Average scores were: .The average score for staff giving feedback was 5.08 (out of 6); .Volunteers' average score was 5.68 (out of 6) . Partner organisations gave an average score of 9.23 (out of 10) A few of the comments made can be seen below: It is t7 well-respected and effective local charity tht7t is easy to work with [Portner orgoni50tionJ An excellent team of5taff who communicote well ond are well led tTrustee] Ifeel it is o reolly worthwhile organisotion which deserves the good reputation and support it hos goined in the IocL71 community and surrounding villoges. tvolunteerj Page 25 of 43 Very few respondents suggested improv8m8nts. Those who did highlight improvements fell generally into the categories below. Reaching morg people- Dartmouth Caring have already started a number of new activities since the move, and are continuing to build on these - responses to the consultation should be reviewed as part of developing new activities. Feedback highlighted two main areas where Dartmouth Caring could potentially reach more I different pèople.. . Different age groups - Feedback suggested that Dartmouth Caring could do more to support families and young people. There is a feeling that Dartmouth Caring is sèen as an organisation that supports mainly older people. .Goographlcal Outr6ach- A number of respondents mentioned the need to improve outreach to local villages and the rural area around Dartmouth. Promotion-feedback (see the Chart below) suggests that Dartmouth Caring is well known locally, but that there is room for improvement on this. Recruiting more volunteers- Feedback suggested that Dartmouth Caring are already doing well in reaching out to potential volunteers. but more volunteers are needed. Financial Sustainability- Trustee feedback on the longer-term financi81 sustainability of Dartmouth Caring shows that they are actively looking at this. However, staff and volunteers were less aware, and there could perhaps be clearer communication from Trustees eround this. Do you think Dartmouth Carin8 and its service5 are well known bypeople in the local area who need suppo Very much so • Som8b*hat INO Volunteers sraft Trusrees 10 20 25 Page 26 of 43 Being part of Dartmouth Caring Feedback was positive on being part of Dartmouth Caring as staff, volunteers or Trustees (see the Chart below). The word clouds below illustrate the words people used to describe their involvement with Dartmouth Caring. Staff FuifHIs Full on Compassion -.Varied PositiveBusy Supp•1￿ Interesting EnioyablÈ Caring Challenging Satisfying Yessfijl Rewarding Volunteers Rewarding C4rlng Worthwhile ._.. .. '¢llbnqilelping Satisfying Trustees Staff Connecting Ought provoking Educationalcommunityinvigofating SupportedEngaging Rewarding Page 27 of 43 There was some indication that staff, volunteers and Trustees could benefit from training opportunities although this would need further consultation. Some staff feel that there could be more support when they are dealing with complex I emotional cases, so that they can talk through options, and process emotions themselves. There was also mention of occasional staff capacity issues. Feedback indicates that somg volunteers feel that they could be doing more. Feedback also highlights the importance of making sure volunteer expenses are provided along with other elements that make volunteering easier (e.g. parking spaces). Initial feedback highlights that both volunteers and trustees feel that they gain personally from being involved in Dartmouth Caring. Volunteers report th8t they particularly, have met new people (77%)," feel more useful (74%) and feel better connected to the local community (73%). Trustees were most likely to say they had met new people,. had improved access to information l advice,. felt more useful,. and felt better connected to the local community. A small number of the comments made can be seen below: tvolunteeringj helpedrne to get over the death of myportner. tVolunteer] As on incomer to the county on my retirement I needed a strategy to connert ondfit in. This was o keypart of it. [Volunteerl Being o volunteer has given me a Sense of purpose and dirertion and made use of my skillset. tvolunteerj Move to the Health and Wellbeing Centre Generally, the move to the H8alth and Wellbeing Centre is reported as being positive. It is felt that the venue is an improvement on the old offices and being able to offer Generally, the move to the Health and Wellbeing Centre is reported as being positive. It is felt that the venue is an improvement on the old offices and being able to offer all of the support in one nice venue creates a'buzz,. Page 28 of 43 Attendances are increasing, and Dartmouth Caring is already offering additional activities. The negative aspects are that Dartmouth Caring is no longer based in the centre of Dartmouth - with some transportlaccess issues associated with thi5,. and some feel the space isn't big enough. A couple of the comments made can be seen below.. Posltive- Much imprt)ved working conditionsfvr stoff and client5. More profe55ional in f(Jcilitie5 and environment. Only negotive is we ore slightly "out of town'fvr some of our elderly clients. ITrusteeJ Being able to hove ortivities ond group5 onsite creates o buzz. o positAve atmosphere for staff ond clients. Figuring out how best to share the space can be tricky. Istaff memberj Difficultforpeople to oet there. The 5pacefvr groups isfvr too small, we have to put people on a waiting list which is not good. [Staff memberj The location in town was betterfvr getting to cjnd being more visible. However the fvcilities ot the new location ure much better. The bus service in Dartmouth is unreliable so Ifeor this will huve a negative impart in the short term until this is improved. tvolunteerj Partnership working Respondents from local organisations / agencies felt that partnership working was generally positive (average score 9.0 out of10). Most felt there were no improvements needed to the way that Dartrnouth Caring works with them. Generally, staff felt partnership working was good, though some felt it could be improved (average score of 5.1 out of 6). Trustee5 also felt that partnership working is good (average score of 5.5 out of 6). Volunteers giving an opinion felt partnership working was good (average score of 5.5 out of 6) - but quite a number (13 of the 23) had no opinion. Isee Chart belowl. Page 29of43 Overall. how well do you Ihink fhat Dartmouth Carin8 works in pArtnpr8hip with nther organisatir)ns? 1.Verypoor •2 B3 •d ll5 Ile-excplleni Trusiee$ Volunteers Staff 14 Conclusion Overall. feedback has been exceptionally positive from all stakeholders. Dartmouth Caring should celebrate this with their staff, trustees and volunteers and use the feedback gained for further develop. The full baseline report makes recommendations based on the feedback and is available on request. Pa8e YO of 43 Dartmouth Caring Trustees, Annual Report (Continued) Yoar ended 31 March 2024 Treasurer's Report and reser¥e policy - 2023-24 It has been a difficult year for the charity with donations and grants dropplng from £241,(KJO to £220,000 even though the tirst tranche of the three-year grant from the National Lottery Community Fund of £43,000 was received. However, a legacy of £175,1)00 from a local Estate was announced in November 2023 and is shown in debtors at the year end. This money is expected to be received in the calendaryear 2024 and will great￿ assist the liquidlty position. At the year end the charity had reserves of £254,0(XJ of which £202,000 were unrestrl￿ed and £52,000 were restrirted. Note 17 of the financial statements show5 those areas in which funds were restricted. It should be noted the majority of these restrirted reserves have been utilised since the year end. It is the trustees, assessment that the charity is a going concern given the future fundlng already secured from the National Lottery Community Fund announced in July 2023 and the generous legary mentioned above. The tru5tees' reserve policy is to hold between 60% and 8Tr% of annual expenditure in reserves and this scenario is achleved comfortably at the year end. As always, the trustees are very grateful for the continued support of our donors, large and small. Page 31 of 43 Dartmouth Caring Trustees, Annual Report (Continued) Year ended 31 March 2024 STATEMENT OF TRUSTEES RESPONSIBILITE5 The trustees are responsible for preparing the Trustees, Annual Report and the financlal ststements In actordance with applicable law and Unlted Kingdom Accounting Standards. The trustees a￿ required to prepa￿ financial statements which give a true and fair view of the charity and of the incoming resources and application of resources of the charity. In preparing these financial statements the trustees are required to.. select suitable accounting policies and then apply them con5iStently,' observe the methods and principles in the Charities SORP,. make judgements and estimates that are reasonable and pruden¢. 5tste whether applicable UK Accounting Standards have been followed, subject to any material departure5 disc105ed and explained in the financial ststements,. and prepare the financlal statements on the going concern basis unle55 it is inappropriate to presume that the charity will continue in operation. The trustees a￿ responsible for keeping proper accounting records which disclose with reasonable accuracy the financial position of the charity and enable them to ensure that the financial statements comply with the Charities Act 2011, the Charities (Accounts and Reports) Regulation5 2008, and the provisions of the constitution. They are also responsible for safeguardlng the assets of the tharity and hence for taking ￿aSOnable steps for the prevention and detection of fraud and other Ir￿guIaritieS. The trustees are responsible for the maintenance and integrity of the corporate and financial information Included on the charitable company'5 webslte. Legislation governing the preparation and dissemination of financial statements may differ from legislation in other jurisdictions. ij The annual report was approved by the trustees of the Charfcy on . li fand slgned on its behalf by.. Date 11 li Peter Adolphus (Treasurer & Trustee) Page 32 of 43 Dartmouth Caring Independent Examlner's Report to the Trustees of Dartmouth Caring Year ended 31 March 2024 I report to the trustees on my examination of the financial statements of Dartmouth Caring I'the charit¢l for the year ended 31 March 2024. RespDnslbllltles and basis of report As the trustees of the charity you are responsible for the p￿ParatIOn of the financial ststements in accordance with the requlrements of the Charities Act 20111'the Act'l. I report in respect of my examination of the charity's financial statements carried out under section 145 of the 2011 kt and In carrying out my examination I h*e followed all the applicable DirertiOll5 given by the Charity Commlsslon under section 14515llbl of theAct. Independent examinerf5 Statement Since the charitls gr055 income exceeded £250,OOOyour examiner must be a member ol a body listed in section 145 of the 2011 Act. I coi)fiiiii Lli¢il I dlTI Uudlified to undertske the examlnatlon bÉtausè l am a member of the Institute of Chartered Accountants In England and Wale5 IICAEWI. which is one of the listed bodies. I have tompleted my examination. I confirm that rto material matters have colne to my attention in connection wlth the examination giving me cause to believe that in any material respect.. accounting records were not kept Sn respecr of the charity a5 required by section 130 of the Att.. or the financial ststements do not accord with those records.. or the financial statements do not compty with the applicable ¥equirements concerning the form and content of accounts set out in the Charities (Accounts and Reports) Regulations 2008 other than any requirement that the accounts give a'true and fair. view which is not a matter considered as part of an independent examination. I have n dra concems and have come ￿rosS no orhpr marrèrs in connection with the examination to which attontion should be is rÈport in -nable a proper understanding of the account5 to be reached. S R Smlth IFCAI Westcott5 Charteren plans Contributions to defined contribution plans are ￿COgnIsed as an expense in the period in which the rplated service is provided. DonatK)ns and le8acles ljnrestrrirted Funds Rpstrirted Funds Totsl fvnds 2024 Donatb)n5 Membership and joining fees General donations Gift Aid 16,343 2,182 2,405 601 18.748 Le8acie5 175,0(M) 175.OlJ) Grants National funding and grants Dartmouth and Disrrict funding and grants Government bodies 12.556 886 59,55S 66,713 58,389 71.111 67.599 58.389 206,967 187,663 394,630 Unrestritted Funds Restricted Funds Total Fund5 2023 Donatlons Membership ènd joining fees General donations Gift Aid 1.525 20,490 3,178 1,525 36.460 7.170 15,970 3,992 L￿acieS GTrnts National funding and 8rants Dartmouth and District fundin8 an¢J grants Government bodies 34.678 5.691 642 35,(KJO 60,087 59,945 69.678 6S,778 60,587 66,204 174,994 241,198 Page 38 of 43 Dartmouth Caring Noies to the Financial Statements Iconi1nt￿￿I Year ended 31 March 2024 Charltable acthltles un￿$tri￿ed Funds Total Fur￿$ 2024 UnrÈstritted Fund5 Totsl Funds 2023 Home Help Service Transport donations Luncheon Club lirKluding rafflel Other income 30.832 4.964 5,470 1,124 30,832 4.964 5,470 32,587 6,267 3.948 1.182 32,587 6,267 1.182 42,390 4Z.390 43,984 43.984 Imie5tment Income Urire5tricted Funds Total Funds Unre5tritted 2024 Funds Totsl Funds 2023 Bank interest receivable 3.196 3.196 1,014 1.014 Expenditwe on charltsble actfvltles by actNity type Total fund$ 2024 Total funds 2023 Direct costs Support costs 277A63 60,IS8 265.949 53.924 338,021 319.873 8. Supportcosts support costs Total 2024 Totsl 2023 Premlses General office Insurance Independent examination fee5:. Examinatlon of the financial ststements Other financial services Consultancy fees Telephone, internet and IT support Printin& postage, stationery and adverrisin8 Depreciation Bank charges Sundry expenses 8.736 4,674 4,441 8.736 4￿74 4.441 7,380 5,942 4.827 3.750 1.300 5.049 13,724 5.256 3.750 1.300 5.049 13.7Z4 5.256 3.9FA) 8,931 12,350 4,635 2,215 698 2.986 945 7,243 945 7243 60,158 60.158 53.924 Page 39 of 43 Dartmouth Caring Notes to the Financial Statements iCLMtln￿j Yearended 31 March 2024 Staff costs The total stsff costs and employee benefits for the reportlng perSod are analysed as follows.. 2024 2023 Wages and salaries Social security Costs Employer contributions to pension plans 222.593 13.929 2239 211,256 7,626 3.173 238,761 222,055 The *èts8e head count of employee5 during the year was 22 12023.. 211. The average number of full-time eouivalent employees during the year is analysed as follow5.. 2024 No. 2023 No. Mana8er Support workers and adrninistration 12 12 13 13 No employee received employee benefits of MO￿ than £60,(X)O durinsthe yeor12023.. Nill. 10. Trustee remunerntton and expÈns*s During the year Mr N Hindrnarsh reteNed a gr055 salary £43,79412023-. f40,SOOI and pension contributions of £Nil12023'. £4,563) through his employrnent as the tharity rnanager. This posltion is held as part of his managerial role, and he ts excluded from the decision-making process regarding hi5 remuneration and benefits. During the yearthere We￿ no trustee eXPen￿5(2023- Nill. 11. Voluntser5 In 2023-24. volunteers FAayed an increasingly significant role, linked to our move to the Health and Wellbeing Centre. In orderto develop new 5ervice5, we recogni5e that the use of volunteers as opposed to MO￿ paid staff is the nv) sustainable routeto follow. Throughout the year we had the supporr of over 100 volunteers from which a core of around 80 pmlde the bulkof the work done by volunteers, which includes.. shoppin& drivin8 to heatth appointments, driving cllents to and from clubs. cooking for lunch club. a5Si5ting at Memory Café. Lunch aub, and WIP. plus a wide range of other actiwties. Tangiblefwl a55ets Motor Vèhicle Equipment Total Cost at I"Aprll 2023 Additions 25.913 11.304 28.313 11,304 C05t at 31" March 2024 2,4(HJ 37,217 39.617 Deprec5atlon at IK Aprll 2023 Charge for the year 1,2(K) 6LK) 21,684 Z2W4 5.040 Depreciation at 31 March 2024 18 26,124 27.924 Carrying Amourrt 315t March 2024 600 11,093 11.693 Caffying Amount 31" Martth 2023 1.200 4,229 5.429 Page 40 of 43 Dartmouth Caring Notes to the Flnancial Statements fcantlnuedl Year ended 31 March 2024 13. Debtors 2024 2023 Legacy Trade debtors Prepayments and accrued I￿ome I75￿ 5A68 8,453 7,751 5,811 188.921 13.562 14. Inve5tmErrts 2024 2023 Short-term deposits 65,466 15. Credltor5: amounts fallln8 due vllthin onè year 2024 2023 Trade creditors Accruals and deferred income Social security and other taxes 7.577 5.623 3.355 1.321 5,826 2.912 16.555 10.059 l& Pen51ons and other post-retlrement bÈnÈflts Defined ContrIb￿lOn plans The amount reC￿niSed in income or É¥penditurE as an expense in relation to defined contrlbution plans was £2,23912023.. £3.1731. 17. Analy$15 Otc￿r￿ab1e funds Unrestrkted funds At31 Marth Z024 At l April 2023 Income Expenditure Transfers General funds Designated funds 93.188 15.000 259.202 197,1901 115,0001 152,8611 202.339 108,188 259.202 1112.1901 152,8611 202339 At 31 March 2023 At l April 2022 Income Expenditure Transfer5 General funds Desi8nated fund5 101,840 15,000 121,780 1130,4321 93.188 15,000 116,840 121,780 1130,4321 108,188 The funds are held so that the charity is in a position to continue offerin8 the services in line with their charitable aims and objectives during periods of declining income, as laid out in the T￿aSUrer'S Report and Reserves Policy. Thetransfers between funds were due to the expenditure exceeded the income of those ￿$trIcted funds. Page 41 of 43 Dartmouth Caring Notes to the Flnanclal Statements Icorjtlx4￿d• Year ended 31 March 2024 17. Anal￿1$ of charltable funds l¢ontlnuedl Restrkted fvnds At 31 March 2024 At l April 2023 Income Expenditure Transfers National Lorrery Fund Q)mmunity Coionavirus Mental Health Work Mea15 on Wheels Speciallst Health Service5 Wellbeing Dartmouth United Charitles Wintcr Fuel Allowance 42.975 133,6231 112,1811 128,5581 9.352 12,181 1.606 26,952 1,815 3.730 28.173 1,815 27.218 37.512 50,(K)O 3,006 133,gJ21 125,6021 170,7491 124.7681 2,654 40,083 20,749 15,671 6.091 39,809 187,663 1229.0831 52,861 51,250 At 31 March 2023 At l April 2022 Income Expenditure Transfers National Lottery Fund Community Coron3virus Mental Health Work eals on Wheels Specialist Health Service5 Wellbeing Dartmouth United Charitie5 Winter Fuel Allowance 11,807 111,8071 129,6861 29,686 1,81S 6,599 35.378 1.815 3.730 28.173 29.156 43.405 50,1￿0 22.747 132,0251 150,6101 Iso,0001 116.6561 6.091 55.599 174.994 1190,7841 39,809 The purposes of the restricted fund5 are detailed bythe chief executive in the annual reporL from page 20. Aftatysls of net assets between funds Unrestrirted Funds Restricted Total Fund5 Fund5 2024 Tangible fixed assets Current a￿et$ Creditors1è5S than l year 11,693 207,201 116,5551 11.693 258.451 {16.5551 51.250 Net a$s•ts 202,339 51,250 253.589 Unrestricted Fund5 Restricred Funds Totsl Fund5 2023 Tangible fixed assets CUr￿nt asset5 C￿dItorS les5 than l year 5.429 112,818 110,0591 5.429 152.627 110.0591 39,809 Nèt assets 108,188 39,809 147.997 Page 42 of43 Dartmouth Caring Notes to the Financlal Statements icfy¥tl Yearended 31 March 2024 19. Commltments The estimated total future minSmum lease payments under non-canrellable operatin8 leases are as follows: 2024 2023 Not later than l year (￿er l year and not later than 5 ye3r5 12.IKKI 36,lJlO 12.000 48,000 48.th)O 60,000 20. Post balance sheet events A legacy was confimed during the year. which is due to be recefved in full by late 2024. with an e5tim*ed valuatlon of £175,0￿. As the legacywa5 krth¥n in tte ￿porting year, it ha5 beEn included withir? incorne in these financial statemen 21. Relatsd partles The trustees and key personr￿1 are listed on the legal and admini5tratwe page. There were no related party tran5actlons during the year. Page 43 of 43