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2023-03-31-accounts

Charity number: 1187188

Expert Link

Report of the Trustees and Unaudited Financial Statements

For the year ended 31 March 2023

Expert Link Contents Page For the year ended 31 March 2023

Report of the Trustees 1 to 7
Independent Examiner's Report to the Trustees 8
Statement of Financial Activities 9
Statement of Financial Position 10
Notes to the Financial Statements 11 to 17

Expert Link Report of the Trustees For the year ended 31 March 2023

The Trustees have pleasure in presenting their report and the financial statements for the charity for the year ended 31 March 2023. The Trustees have adopted the provisions of Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and the Republic of Ireland (FRS 102) (effective 1 January 2019).

OBJECTIVES AND ACTIVITIES

The Objects of the CIO are, for the public benefit, to relieve poverty, sickness and need amongst people suffering severe and multiple disadvantage including but not limited to homelessness, substance and alcohol misuse, mental illness, people affected by the criminal justice system, and victims of abuse and domestic violence, through the provision of education, training, advocacy and other forms of support.

Expert Link is a peer-led organisation that champions the voices of people with lived experience of multiple disadvantages (including homelessness, mental health issues, substance misuse, offending and domestic violence and abuse).

We aspire to a world where people with lived experience of multiple disadvantages are treated as equal partners in decisions made about our lives. To reach this vision, we influence national policies and equip local policy-makers, service providers and individuals with lived experience, to work together to design policies and services that are driven by the voices of people with lived experience.

We encourage genuine collaboration between policy-makers, service providers and people with lived experience of multiple disadvantages. We believe that co-production process should be guided by principles of collective power, equitable decision-making and by a strengths-based approach.

All the work that we undertake is driven by our purpose to inspire, support and champion co-production, with the voices of people with lived experience at our heart and guide by our values; belief in humanity and the potential of all people and when we come from a place of honesty, we can create the change that we want to see and bring hope into our world.

Network

In 2021/22 we developed a communications strategy, One Voice, One Channel.

The strategy details four communication goals and how to meet them so that we can engage successfully with our broad audience and deliver our organisational purpose to 'inspire, support and promote co-production'.

Delivering this plan over the course of this financial year, we have seen our profile rise, a growth in the network's membership and an increase in opportunities for members of the network to influence policy and decision makers at the highest level.

Facilitated by Expert Link, network members have also been able to support one another on their journey's through co-production. One example of this is our Conversations on Co-production.

Influencing

Expert Link have continued to actively seek opportunities to amplify the voices of those with lived experience of severe and multiple disadvantage in order that they may influence local and national policy and decision making.

We have continued to influence change in the welfare system with the primary objective of improving the process of claiming benefits for people experiencing multiple disadvantage (including homelessness, mental health issues, substance misuse, offending and domestic violence and abuse), in particular those who are not currently engaged with local Department for Work and Pensions (DWP) agencies.

The Government published its Drug and Alcohol strategy 'From harm to hope: First Annual Report'. Expert Link contributed to the Government funded review carried out by Dame Carol Black. As a consequence, Expert Link were invited to attend the National Drug Summit 2022 hosted by the then Combating Drugs Minister The Rt Hon Kit Malthouse MP.

In September 2022, the Government also published its refreshed Rough Sleeper Strategy Ending Rough Sleeping for Good. Expert Link contributed to the strategy by engaging with Eddie Hughes MP, Minister for Rough Sleeping and Housing. Alongside this, our CEO continues to be an active member of the Government's Rough Sleeper Advisory Panel, which supported the development of the strategy.

In August 2022, Expert Link where commissioned by the Department for Levelling up Housing and Communities to develop, support and facilitate their Lived Experience Forum. The purpose of the forum is to allow the Department to engage people with lived experience of homelessness and rough sleeping to inform their policy decisions as they seek to deliver the manifesto commitment of ending rough sleeping.

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Expert Link Report of the Trustees Continued For the year ended 31 March 2023

Objectives and aims

The trustees have considered the Charity Commission’s guidance on public benefit, including the guidance 'public benefit: running a charity (PB2)'.

ACHIEVEMENTS AND PERFORMANCE

Influencing change in the welfare system

Expert Link secured further grant funding from the Lloyds Bank Foundation to continue their Influencing Change in the Welfare System programme.

The primary objective of our initial work was to improve the process of claiming benefits for people experiencing multiple disadvantage (including homelessness, mental health issues, substance misuse, offending and domestic violence and abuse) through increasing the influencing opportunities of those with lived experience of multiple disadvantages and the benefit system.

We made the following progress towards this change:

1) Developed an influential group of people with lived experience of multiple disadvantages and the benefit system

The group set objectives to achieve policy change relating to increasing understanding of multiple disadvantages across DWP staff teams, and a selection of practice changes across areas such as advocates and simplifying forms. They meet regularly to discuss related evidence and progress, and have now become a resource that DWP decision makers can utilise to understand the practicalities of any related prospective policy work.

2) Co-developed influencing materials for public facing and 'insider' influencing.

The group developed a number of materials to shed light on different aspects of the benefit system. These have included blogs (on medical assessments, debt, and advocates), vlogs (on peoples experiences of forms, letters, work coach meetings, advocates and general access issues), and responses to the Spending Review 2021 and the Health and Disability Green Paper. These are hosted on their webpage (-Welfare Change Lived Experience Group Expert Link https://expertlink.org.uk/influencing/welfare-change-lived-experience-group/), and have been disseminated via social media and our newsletter.

A report summarising all the evidence that the group have gathered and their recommendations for change has been created and shared directly to national DWP policy leads from 'Poverty, Families & Disadvantage (homelessness, ex-offenders) and senior leads at the Customer Experience Directorate.

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Expert Link Report of the Trustees Continued For the year ended 31 March 2023

3) Influenced various decision makers within DWP on aspects of policy

The group had some fantastic success in working with DWP to influence policy change:

We have received positive feedback from all the meetings we have had with DWP and that group recommendations have been adopted in a forthcoming Advocates pilot.

Department for Levelling Up, Housing and Communities (DLUHC)

In August 2022, Expert Link were commissioned by the Department for Levelling Up, Housing and Communities (DLUHC) to deliver a Lived Experience Forum (LEF). The LEF was part of the Rough Sleepers Strategy.

Expert Link brought together 15 people with lived experience of rough sleeping and homelessness to form the LEF. The LEF meets quarterly with policy makers from DLUHC. There have been 2 meetings so far.

The Rough Sleeping Lived Experience Forum met with DLUHC officials to discuss the Single Homelessness Accommodation Programme (SHAP).

“The Single Homelessness Accommodation Programme (SHAP) is a £200m fund designed to deliver up to 2400 homes and support services for people sleeping rough or at risk of sleeping rough. SHAP will provide supported housing and Housing First accommodation and homes, including for young people aged under 25 at risk of homelessness or rough.”

Specifically, the Forum focussed on the following questions:

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Expert Link Report of the Trustees Continued For the year ended 31 March 2023

The Rough Sleeping Lived Experience Forum met with DLUHC officials to discuss enforcement.

“We want to hear about how individuals have encountered enforcement when rough sleeping and identify the behaviours that made this a positive or negative interaction. We are interested in hearing what approaches were taken and whether this was helpful in supporting someone away from the street.”

“We want to identify where interactions with enforcement have been instrumental in helping someone to move away from the street and how these interactions fit into the whole journey a person takes.”

Specifically, the Forum focussed on the following questions:

Evidence of the contributions from the LEF can be found within the SHAP ITT. The LEF will receive feedback from DLUHC on the second meeting later in the year.

There are a further five meetings scheduled until the end of March 2024.

Building a GB Network of People with Lived Experience of Gambling Harms

In February 2021, Expert Link, commissioned by Gamble Aware, started to design and create a GB-wide network of people with lived experience of gambling harms, to be delivered through consultation with people with lived experience. In March 2021 we brought together a group of 12 motivated people with lived experience of gambling harm to form the National Expert Advisory Panel (NEAP), to direct and steer the project. Over the course of the 2021/22 financial year, with support and training from Expert Link the NEAP set about developing the network.

Governance

The NEAP underwent a series of training and workshops focused on governance. It was important for the panel to decide which governance structures they would use to govern themselves and the wider network. In order to make an informed decision, understanding how different governance structures work, the benefits of them and the longer term implications for which one they decided to follow was critical.

Based on the above training and further discussions the panel settled on becoming a Charitable Incorporated Organisation or CIO with the option of a membership.

The decision was made in the March 2022, and Expert Link appointed solicitors to develop a constitution and application to the Charities Commission.

In September 2022, GAMBLING LIVED EXPERIENCE NETWORK became a charity. In November 2022, Expert Link secured a further £375,000 over three years to support GLEN. Initial support in year 1 included the recruitment of staff for GLEN and which will be followed by light touch grant management over the following 2 years.

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Expert Link Report of the Trustees Continued For the year ended 31 March 2023

Co-production and group development.

Throughout this financial year Expert link has continued to support projects to develop their co-production, in particular groups of people with lived experience.

These include Westminster City Councils Changing Futures Program, where we have supported the development and trained a Women's Group and a Young Adults Group. Both groups are contributing to the Changing Futures Program and supporting the development of policy and commissioned services across the local authority.

Coproduction in Day Centre's, a Trust for London funded initiative, involved Expert Link supporting the development of co-production within the day centres across London. We are working with, The 999 Club, The Passage, NewWay, Forest Churches Emergency Night Shelter and ReStart.

Training and support

Throughout this year, Expert Link has been proud to continue delivering training on behalf of Homeless Link and the Chartered Institute of Housing. Our training has focused on involving service users.

“Never been on a course like it - so much discussion and interaction. Brilliant.” attendee

“I have increased my confidence re service user involvement and how to implement it in service.” attendee

At the end of this financial year, Expert Link started to deliver training and support to a much broader audience through the Lloyds Bank Foundations (LBF) Enhance Program. The program aims to deliver modules of training and support to LBF grantees across a number of subjects. Expert Link were appointed by LBF to deliver training and support modules on coproduction. We anticipate working with up to four organisations that LBF fund each year.

FINANCIAL REVIEW

The trustees propose to build and maintain the organisations/charity's reserves at a level which is at least equivalent to three/six months' operational expenditure and are doing so having regards to its manner of operation of likely funding streams. The trustees review the amount of reserves that are required to ensure that they are adequate to fulfil the charity's continuing obligations on a quarterly basis at their finance meeting.

2022 – 2023 has been financially challenging for all. The “financial crisis” did not discriminate, affecting households, businesses and charities alike. The Charitable sector has found it particularly tough as demand for services increased whilst income declined.

Grant providers saw their investment incomes weaken, whilst at the same time the competition for their grants grew. Inevitably many smaller charities, either ceased to exist, drastically cut services and / or relied on their reserves to survive.

Expert Link were no different. Although we do not deliver a service, the competition for grants made it a challenging environment to work within. We relied on some of the reserves that we had accrued and the energy of staff to keep the organisation moving forward. We feel that we have safely navigated the worst of the crisis, and in doing so have demonstrated our resilience as an organisation.

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Expert Link Report of the Trustees Continued For the year ended 31 March 2023

STRUCTURE, GOVERNANCE AND MANAGEMENT

Governing document

The recruitment and development of trustees.

Expert Link are proud that the majority of its trustees have direct experience of severe and multiple disadvantage including but not limited to homelessness, substance and alcohol misuse, mental illness, people affected by the criminal justice system, and victims of abuse and domestic violence.

Along with the formation of the board of trustees, two sub-committees were formed. Membership of the sub-committees is drawn from the trustees. The subcommittees are

Learning and Development Committee (LaD)

Purpose

Finance and Governance Committee (FaG)

Purpose

Expert Link has a long standing relationship with Practical Governance who have supported the development of Expert Link from a small project to the now charity. Practical Governance continue to support the development of the organisation.

Policies and policy development

With support from Practical Governance, Expert Link have developed a comprehensive set of policies. That include

The policies are constantly monitored as the organisation develops and are subject to a review on a biennial basis. Monitoring and reviews ensure that our policies stay both relevant and accessible

REFERENCE AND ADMINISTRATIVE INFORMATION

Name of Charity Expert Link Charity registration number 1187188 Principal address 2nd Floor Minories House 2-5 The Minories London EC3N 1BJ

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Expert Link Report of the Trustees Continued For the year ended 31 March 2023

Trustees

The trustees and officers serving during the year and since the year end were as follows:

Independent examiner

Peter James Smith (Chair) Lee Dale Ryan Snape Paul Anderson Marnie Burden Joseph Paul Doran Kim Kaur Nicola Plumb Steven Mark Neville Debbie Brown Amanda Hall Counterculture Partnership LLP Unit 115, Ducie House Ducie Street Manchester M1 2JW

Approved by the Board of Trustees and signed on its behalf by

Peter James Smith (Chair) 30/01/2024

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Expert Link Independent Examiners Report to the Trustees For the year ended 31 March 2023

I report to the trustees on my examination of the accounts of the charity for the year ended 31 March 2023.

Responsibilities and basis of report

As the charity trustees, you are responsible for the preparation of the accounts in accordance with the requirements of the Charities Act 2011 ('the 2011 Act').

I report in respect of my examination of the charity's accounts carried out under section 145 of the 2011 Act and in carrying out my examination I have followed all the applicable Directions given by the Charity Commission under section 145(5)(b) of the Act.

Independent examiners statement

I have completed my examination. I confirm that no matters have come to my attention in connection with the examination giving me cause to believe that in any material respect:

  1. accounting records were not kept in respect of the Charity as required by section 130 of the 2011 Act; or

  2. the accounts do not accord with those records; or

  3. the accounts do not comply with the applicable requirements concerning the form and content of accounts set out in the Charities (Accounts and Reports) Regulations 2008 other than any requirement that the accounts give a 'true and fair view' which is not a matter considered as part of an independent examination.

I have no concerns and have come across no other matters in connection with the examination to which attention should be drawn in this report in order to enable a proper understanding of the accounts to be reached.

Caroline Clarke Clarke + Wells 99 Western Road Lewes BN7 1RS

30th January 2024

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Expert Link Statement of Financial Activities For the year ended 31 March 2023

Notes
Income and endowments from:
Donations and legacies
2
Charitable activities
3
Total
Expenditure on:
Charitable activities
4/5
Total
Net income/expenditure
Reconciliation of funds
Total funds brought forward
Total funds carried forward
Unrestricted
funds
£
4,018
5,925
Restricted
funds
£
88,168
24,300
2023
£
92,186
30,225
2022
£
120,428
35,170
9,943 112,468 122,411 155,598
(87,795) (79,846) (167,641) (145,369)
(87,795) (79,846) (167,641) (145,369)
(77,852)
96,562
32,622
19,422
(45,230)
115,984
10,229
105,755
18,710 52,044 70,754 115,984

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Expert Link Statement of Financial Position As at 31 March 2023

Notes
Fixed assets
Tangible assets
10
Current assets
11
Debtors
Cash at bank and in hand
Creditors: amounts falling due within one year
12
Net current assets
Total assets less current liabilities
Net assets
The funds of the charity
Restricted income funds
13
Unrestricted income funds
13
Total funds
£
2023
1,948
£
2022
2,597
1,948 2,597
36,190
92,282
24,770
42,975
128,472 67,745
(59,666)
68,806
(4,358)
63,387
70,754 65,984
70,754 65,984
52,044
18,710
19,422
96,562
70,754 115,984

The financial statements were approved and authorised for issue by the Board and signed on its behalf by:

Peter James Smith (Chair) 30/01/24

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Expert Link Notes to the Financial Statements For the year ended 31 March 2023

1. Accounting Policies

Basis of accounting

The financial statements have been prepared under the historical cost convention, except for investments which are included at market value and the revaluation of certain fixed assets and in accordance with the Charities SORP (FRS 102) ‘Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2019)', Financial Reporting Standard 102 the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102), and the Charities Act 2011.

Expert Link meets the definition of a public benefit entity under FRS 102. Assets and liabilities are initially recognised at historical cost or transaction value unless otherwise stated in the relevant accounting policy note(s).

Going concern

The financial statements are prepared, on a going concern basis, under the historical cost convention.

Funds

The charity maintains a general unrestricted fund which represents funds which are expendable at the discretion of the trustees in furtherance of the objects of the charity. Such funds may be held in order to finance both working capital and capital investment.

Designated funds comprise of unrestricted funds that have been set aside by the Trustees for particular purposes.

Restricted funds have been provided to the charity for particular purposes, and it is the policy of the board of trustees to carefully monitor the application of those funds in accordance with the restrictions placed upon them.

There is no formal policy of transfer between funds or on the allocation of funds to designated funds, other than that described above

Incoming resources

All incoming resources are included in the statement of financial activities when the Charity is entitled to the income and the amount can be quantified with reasonable accuracy.

Resources expended

Liabilities are recognised as resources expended when there is a legal or constructive obligation committing the Charity to the expenditure.

Taxation

As a registered charity, the company is exempt from income and corporation tax to the extent that its income and gains are applicable to charitable purposes only. Value Added Tax is not recoverable by the company, and is therefore included in the relevant costs in the Statement of Financial Activities.

Irrecoverable VAT

Irrecoverable VAT is included in the Statement of Financial Activities and is reported as part of the expenditure to which it relates.

Tangible fixed assets and depreciation

Tangible fixed assets are stated at cost or valuation less depreciation and any provision for impairment. Depreciation is provided at rates calculated to write off the cost or valuation of fixed assets, less their estimated residual value, over their expected useful lives on the following basis:

Computer equipment 20% straight line

2. Income from donations and legacies

ncome from donations and legacies
Unrestricted Restricted 2023 2022
funds funds
£ £ £ £
Grants received 4,018 88,168 92,186 120,428
4,018 88,168 92,186 120,428

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Expert Link Notes to the Financial Statements Continued For the year ended 31 March 2023

3. Income from charitable activities

Charitable activities
Income from charitable activities
osts of charitable activities by fund type
Charitable activities
Support costs
osts of charitable activities by activity type
Support costs
Charitable activities
nalysis of support costs
Charitable activities
Management
Finance
IT
Insurance
Governance costs
Unrestricted
funds
£
5,925
Unrestricted
funds
£
68,797
18,998
Restricted
funds
£
24,300
Restricted
funds
£
75,641
4,205
2023
£
30,225
2023
£
144,438
23,203
2022
£
35,170
2022
£
129,842
15,527
87,795 79,846 167,641 145,369
Activities
undertaken
directly
£
144,438
Support costs
£
23,203
2023
£
167,641
2023
£
3,855
8,010
6,341
-
4,997
2022
£
145,369
2022
£
2,309
4,141
7,965
212
900
23,203 15,527

4. Costs of charitable activities by fund type

5. Costs of charitable activities by activity type

6. Analysis of support costs

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Expert Link Notes to the Financial Statements Continued For the year ended 31 March 2023

7. Net income/(expenditure) for the year

This is stated after charging/(crediting):

This is stated after charging/(crediting):
2023 2022
£ £
Depreciation of owned fixed assets 649 649
Auditor's fees 900 900
Staff pension contributions 4,663 3,839

8. Staff costs and emoluments

Total staff costs for the year ended 31 March 2023 were:

Total staff costs for the year ended 31 March 2023 were:
2023 2022
£ £
Salaries and wages 116,695 99,590
Social security costs 8,761 7,342
Pension costs 4,663 3,839
130,119 110,771

No employee earned more than £60,000 during the year (2022:£nil). The total employee benefits of the key management personnel were £57,180.

9. Comparative for the Statement of Financial Activities

Income and endowments from:
Donations and legacies
Charitable activities
Total
Expenditure on:
Charitable activities
Total
Net income/expenditure
Reconciliation of funds
Total funds brought forward
Total funds carried forward
Unrestricted
funds
£
51,000
35,170
Restricted
funds
£
69,428
-
2022
£
120,428
35,170
86,170 69,428 155,598
(34,989) (110,380) (145,369)
(34,989) (110,380) (145,369)
51,181
45,381
(40,952)
60,374
10,229
105,755
96,562 19,422 115,984

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Expert Link Notes to the Financial Statements Continued For the year ended 31 March 2023

10. Tangible fixed assets

Cost or valuation
At 01 April 2022
At 31 March 2023
Depreciation
At 01 April 2022
Charge for year
At 31 March 2023
Net book values
At 31 March 2023
At 31 March 2022
Computer
equipment
£
3,246
3,246
649
649
1,298
1,948
2,597

11. Debtors

Debtors
2023 2022
£ £
Amounts due within one year:
Trade debtors 35,715 24,770
Prepayments and accrued income 475 -
36,190 24,770

12. Creditors: amounts falling due within one year

2023 2022
£ £
Trade creditors 2,582 3,650
Amounts due to subsidary and associated undertakings 54,119 -
Other creditors 575 (192)
Accruals and deferred income 2,390 900
59,666 4,358

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Expert Link Notes to the Financial Statements Continued For the year ended 31 March 2023

13. Movement in funds

Unrestricted Funds

General
General
Unrestricted Funds - Previous year
General
General
Balance at
01/04/2022
Incoming
resources
Outgoing
resources
Balance at
31/03/2023
£
£
£
£
96,562
9,943
(87,795)
18,710
96,562
9,943
(87,795)
18,710
Balance at
01/04/2021
Incoming
resources
Outgoing
resources
Balance at
31/03/2022
£
£
£
£
45,381
86,170
(34,989)
96,562
45,381
86,170
(34,989)
96,562

Purpose of unrestricted Funds

General

Delivery of services

Restricted Funds

DLUHC
Gamble Aware
Gamble Aware GLEN
Gamble Aware LEC
Trust for London
Welfare Influencing
Programme
Westminster
Balance at
01/04/2022
Incoming
resources
Outgoing
resources
Balance at
31/03/2023
£
£
£
£
1,804
-
8,781
(6,977)
-
11,411
8,167
(19,578)
26,433
-
35,550
(9,117)
1,079
-
7,050
(5,971)
14,909
3,087
22,499
(10,677)
5,968
4,924
14,900
(13,856)
1,851
-
15,521
(13,670)
19,422
112,468
(79,846)
52,044

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Expert Link Notes to the Financial Statements Continued For the year ended 31 March 2023

Restricted Funds - Previous year

Gamble Aware
Lankelly Chase
Trust for London
Welfare Influencing
Programme
Balance at
01/04/2021
Incoming
resources
Outgoing
resources
Balance at
31/03/2022
£
£
£
£
11,411
19,358
48,988
(56,935)
-
27,257
-
(27,257)
3,087
-
9,500
(6,413)
4,924
13,759
10,940
(19,775)
60,374
69,428
(110,380)
19,422

Purpose of restricted funds

Gamble Aware

Building a GB Network of People with Lived Experience of Gambling Harms

Lankelly Chase

Trust for London

For homelessness Day Centres across London to develop their ways of working so that people accessing the services are treated as equal partners in strategic decisions within them.

Welfare Influencing Programme

Improve the process of claiming benefits for people experiencing multiple disadvantage, in particular those who are not currently engaged with the local DWP

Gamble Aware GLEN

Building capacity and infrastructure within the Gambling Lived Experience Network , including the recruitment and training of staff, and the development of a fundraising and funding strategy

Gamble Aware LEC

Input into the following areas of work related to the development of a Lived Experience Council:

Westminster

Co-production training and Support as part of the Changing Futures Programme

DLUHC

The delivery of a rough sleeping lived experience forum to inform national policy development on homelessness and rough sleeping over 2 years.

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Expert Link Notes to the Financial Statements Continued For the year ended 31 March 2023

14. Analysis of net assets between funds

Unrestricted funds
General
General
Restricted funds
DLUHC
Gamble Aware GLEN
Gamble Aware LEC
Trust for London
Welfare Influencing
Programme
Westminster
Previous year
Unrestricted funds
General
General
Restricted funds
Gamble Aware
Trust for London
Welfare Influencing
Programme
Tangible
fixed assets
Net current
assets /
(liabilities)
Net Assets
£
£
£
1,948
16,762
18,710
-
1,804
1,804
-
26,433
26,433
-
1,079
1,079
-
14,909
14,909
-
5,968
5,968
-
1,851
1,851
1,948
68,806
70,754
Tangible
fixed assets
Net current
assets /
(liabilities)
Net Assets
£
£
£
2,597
49,692
52,289
-
7,947
7,947
-
(3,087)
(3,087)
-
8,835
8,835
2,597
63,387
65,984

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