**Company number 12227571 Registered Charity Number: 1187072** 

## **Nugent Care 2019** 

**(Company Limited by Guarantee)** 

**For The Year Ended 31 March 2021** 





**Nugent Care 2019** 

## CONTENTS 

||Page|Page|
|---|---|---|
|Report of the Trustees|1|to  33|
|Report of the Independent Auditors|35|to  37|
|Statement of Financial Activities (Incorporating Income and Expenditure Account)|38||
|Balance Sheet|39|to  40|
|Cash Flow Statement||41|
|Notes to the Cash Flow Statement|42|to  43|
|Notes to the Financial Statements|44|to  66|





## **Nugent Care 2019** 

## REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2021 

The Trustees present their report with the financial statements of the charity for the year ended 31 March 2021. The trustees have adopted the provisions of Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS  102) (effective October 2019). 

The accounts are for the charity Nugent Care 2019 and the linked charity Nugent Care.   Nugent Care 2019 was incorporated on 25 September 2019 and the charities were linked on 30 June 2020. 

ort as required by Company Law. 

## **OBJECTIVES AND ACTIVITIES** 

The objectives of the charity are to provide for the: 

- Relief and care of children through the provision of an adoption service; 

- Provision of residential establishments and/or supportive community services for families, parents and children; 

- Advancement of education and religion (in accordance with the Roman Catholic Foundation of the charity) through its specialist schools, residential establishments and community based provision; 

- Support and improvement, of the quality of life of people with physical and/or learning disabilities through the provision of residential establishments and supportive community services, including day provision and listening and advocacy services; 

- Provision of residential establishments and supportive community services for older people; and Support of such other charitable purposes for the furtherance of education or the relief of poverty or suffering of those in need as the Trustees from time to time think fit. 

The Trustees are satisfied that the objectives of the charity are being met in the range of activities that it undertakes. The Trustees believe that the charity's well founded reputation for excellence in the services it provides in the North West will enable it to meet any emerging needs in the future in continuing advancement of its objectives. 

1 



## **Nugent Care 2019** 

## REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2021 

## **OBJECTIVES AND ACTIVITIES** 

## **Public benefit** 

reviewing our aims and objectives and when planning our future activities. In particular, the Trustees consider how planned activities will contribute to the aims and objectives they have set. 

## **Nugent principles** 

To achieve our mission, all of our current activities and future development plans are based on the following principles: 

- Ensuring our services will be of such a standard that we would be happy to receive them if we ourselves stood in need of them. 

   - attain 

- influence and control over the service they receive. 

- The provision of services through which we will endeavour to understand and respect traditions, religions and cultures of all people. We will promote equality, value diversity and respect the dignity, human rights and intrinsic value of every individual. 

- The delivery of high quality, cost effective, traditional and innovative services to meet need. Being an Employer of Choice by creating a work environment and culture for staff and volunteers that encourages development and effective leadership. 

- iACCORD. 

## **Nugent Values** 

Nugent has a set of agreed values, which is iACCORD: 

- Integrity 

- Ambition 

- Courage 

- Compassion 

- Optimism 

- Respect 

- Dignity 

## **Staff and Volunteers** 

The Trustees wish to record their appreciation to all staff and volunteers for their expertise, unstinting efforts and dedication. Through this dedication, Nugent Care is able to reach out and meet the needs of so many people in our community and make a real difference to their lives. 

Our staff and volunteers are essential to the work that Nugent does. They dedicate their time, expertise, passion and compassion to the work that we do. During the Coronavirus, we furloughed on average over the 3 lockdowns 3% of staff at peak, their pay. 

2 



## **Nugent Care 2019** 

## REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2021 

## **CHARITY GOVERNANCE CODE ALIGNMENT** 

The aim of the code is to help charities and their trustees develop high standards of governance. It is not a legal or regulatory requirement; it draws upon but is different to Charity Commission guidance. 

The Code sets the principles and recommended practice for good governance, and is deliberately aspirational: some elements of the Code will be a stretch for Nugent to achieve. It is to be used as a tool for continuous improvement towards the highest standards. 

to undertake an audit of the 

rate with recommendations, which resulted in the following actions that were achieved and approved in March 2021. 

1. The development and approval of procedures relating to the CEO were improved and expanded including a Remuneration Policy and a Disciplinary policy as suggested by the Code. 

2. An improved Board Assurance Framework was developed that included three new Board Committees, including, Finance and Investment (replacing the Trustee Finance Meeting), Audit and Risk and Nominations and Remuneration. The Audit and Risk Committee will review any Whistleblowing concerns. 

3. Trustees annually meet with our financial auditors however; in September 2021 Trustees will meet the auditors without paid staff present. 

4. 

5. Safeguarding for Trustees was arranged for July 2021 with Trustees also having access to online learning. 

A follow up audit will be conducted in November 2021 with results being shared with the Trustees in December 2021. 

## **CEO Remuneration** 

The CEO reports directly to the Chair of Trustees. The salary of the CEO and of the Executive is determined by the newly confirmed Nomination and Remuneration Committee. 

The Nomination and Remuneration Committee, within its Terms of Reference, assist the Board in ensuring that the Board and Executive Leadership Team retain an appropriate structure, size and balance of skills to support remuneration package and set the targets for performance-related pay (if applicable). In the event of a vacancy, the Committee would oversee the arrangements of the appointment of a new CEO. 

## **STRATEGIC REPORT** 

## **ACHIEVEMENTS AND PERFORMANCE** 

## **Charitable activities** 

Nugent describes its charitable activities under four main families. These are School, Homes, Community and Family. 

## **School** 

- Special education for 59 young people with behavioural difficulties, 41 remain on roll and 18 leavers. 

## **Homes** 

## **Adults** 

- 24-hour residential care and support for 28 older people. 

- 

- 

- 24-hour residential care and support for 22 individuals with mental health difficulties. 

- 24-hour residential care and support for 18 individuals with an acquired brain injury. 

3 



## **Nugent Care 2019** 

## REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2021 

## **Children** 

- 24-hour residential care and support for 74 children, young people and mothers with babies. **Note** : Clumber Lodge will not be accommodating mothers and babies in 2021/22. 

## **Community** 

- Providing housing related support to 34 people, a total of 26 units are available. 

- Providing housing support to 11 people in supported tenancies 

- Providing support to 18 people with MH outreach. 

- Providing individualised community and day service support to 24 people with learning disabilities. 

- Providing community support to 12 people in supported tenancies with mental health difficulties. 

- 177 Crisis Fund grants that have supported 568 people. 

- Food provision via the market and pantry has supported 7,615. 

- Community sponsorship refugees resettled 18. 

- Faith development of children and adults with learning disabilities 49. 

- BSL and deaf awareness workshops attended by 24 people. 

- Regular contact with Deaf people including the monthly newsletter totals 115. 

- Pastoral support for Deaf adults, total 18. 

- Volunteers active throughout the pandemic 53. 

- Benefit application forms, medical appointments, mandatory reconsiderations, appeals and tribunal appointments total 272. 

- £23 000 + awarded in back pay to clients for successful benefit appeals. 

- Total beneficiaries from the Caritas team and Nugent volunteers is 8,732 people. 

## **Family** 

- 9 children were placed with 6 families 3 x sibling groups of two children and 3 x individual children 

- No children were placed internationally with Nugent approved adopters during the reporting period. One family awaits immigration approval to bring their two children home from Nigeria and one family is in the appeal process after a Visa refusal, also in Nigeria. 

- We no longer take direct enquiries for Inter-Country adoption but are part of the Inter-Country Adoption Regional Adoption Agency (ICA RAA) and have been involved in the assessment of 3 families over this period. 

- One family has recently returned from Nigeria with their child.  One family is due to go to Panel for approval and hopes to adopt from Morocco.  The third single adopter hopes to adopt from Uganda and will attend Panel later this year. 

- We are also involved with a fourth inter-country family who have returned from Nigeria with their child, who were not assessed by Nugent, but for whom we are providing FER (Foreign Element Regulations) support and placement oversight. 

- There were 49 domestic adoption enquiries in 2020-2021 a decrease of 19 from 68 the previous year. 

- There were 107 access to records enquiries in 2020-2021 Nugent (40); Shrewsbury (14); Leeds (44); Middlesbrough (8); Hallam (1).  This was a decrease in enquiries of 17 across all dioceses from the previous year. 

- 21 Life Story Books were commissioned by St Helens Council for children with a plan for adoption and long term Fostering. 

- The Adoption Service continues to provide Non-agency (Step Parent) adoption assessments for Bolton Council and St Helens Council when required.  However no assessments were commissioned by Bolton or St Helens in this reporting period.  Further assessments have been commissioned by Bolton since this time. 

## **Developments in Services** 

## **Community Sponsorship Scheme** 

Nugent became the lead sponsor for four Parishes to become community sponsors under the Home Office collective of three parishes in South Liverpool have all welcomed and supported a refuge family from Syria. 

4 



REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2021 

## **Nugent Care 2019** 

## **ACHIEVEMENTS AND PERFORMANCE continued** 

Community Sponsorship is a way to welcome and resettle refugees, putting local communities at the heart of a e community assumes responsibility for a refugee family, from first arrival through to settled independence as part of their local community.  In total 18 refugees (7 adults and 11 children) have been re settled and are now leading independent lives in their new communities. Our communities have been enriched by diversity and the cultural exchanges that have taken place. The welcome and support given by the volunteers in this project has been outstanding and is a direct response to the call of Pope Franc _May every parish, every religious community, every monastery, every sanctuary of Europe, take in_ . 

## **Marydale Lodge** 

-18 year old young people. It currently has the capacity to support 12 young people, and is the only home of the thirteen national provisions that is a charitable organisation and not local authority operated. The home offers onsite education and hosts a collocated full health provision. Marydale provides residential. 

Marydale is part of the national Secure Accommodation Network; an umbrella organisation made up of the nationwide Secure Childrens Homes. Marydale has, in the last 18 months has become part of sub committees leading the development of the secure estate , working with partners in DfE and OFSTED and national leading experts in ensuring that the welfare provision is responding to the increase of complexities in children and that has a dynamic responsive fit for purpose provi improved outcomes. 

Marydale is leading and creating an evidence base for implementing psychologically informed models of care that ensure resilient workforces, who are able to deliver targeted and evidenced based interventions. This piece of work will culminate in the creation of a best practice trauma informed model that leads the way for the country. 

Marydale has been the subject in the last 13 months of three DfE case studies that have highlighted its exceptional These case studies are based around innovative practice, exemplary multi-disciplinary approached to risk and the creation of complex metalizing and psychologically informed systems. 

developments it has seen in the last 12 months to ensure we are part of shaping the future. 

## **Nugent House School** 

In response to the Ofsted inspection in March 2020 and a self-evaluation, Nugent House School has continued to drive improvements in curriculum, teaching and learning. The reintroduction of AQA Awards has resulted in over 70% of the pupil population achieving recognition of skills and knowledge from Primary through to Sixth Form. In August 2020, 32 qualifications were achieved, twice as many as in 2019, with double the number of grades 3 and 4 awarded. 

In September a new safeguarding system, MyConcern, was introduced, allowing improved reporting and monitoring of the safety and welfare concerns of pupils. This has also improved communication with local authorities by being able to provide immediate chronologies and information relating to children and young people. 

2020-21 also provided us all with unprecedented challenges with the arrival of COVID-19. As a school, we have responded through regular hand washing, social distancing and PPE and in October 2020, bubbles were formed to reduce the impact of any potential positive cases. The creation of bubbles allowed learning to continue and support to be provided. Staff adapted well, began to develop new skills and think creatively about the curriculum. 

5 



## **Nugent Care 2019** 

## REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2021 

We have also been able to induct new pupils during this period and ensured they have felt settled and welcomed despite a global pandemic. 

## **ACHIEVEMENTS AND PERFORMANCE continued** 

Finally an application for Nugent House School to become a residential special school has been submitted (202122) which will provide much needed support, care, education and inspiration for vulnerable children and young people pending OFSTED approval. We are optimistic that we will open our residential school in this forthcoming financial year, which will also improve our budgetary position and future viability. 

## **New Services Development** 

- -opened. 

## **Service Closures** 1 

- challenges. 

- Horticultural programme. 

## **Other Developments** 

## **Culture of Excellence Framework (Compliance, Governance and Risk)** 

The development of our governance framework, a Culture of Excellence, continues to evolve at a rapid pace. 

## **Evolution of the Governance Framework** 

levels of management and service are now monitored, from Trustees (Charity Governance Code) through to frontline services (various audits). 

The Governance function has transformed over the last 12 months, empowering Trustees and ELT with more information than they have ever previously been provided, enabling them to be more informed and make better decisions both operationally and strategically. 

## **The Starting Point** 

At the start of the year, services were monitored using a number of self-audits, with adverse findings added to the individual Service Improvement Plan, allowing progress to be tracked through to satisfactory resolution. Daily, Weekly, Monthly compliance monitoring was in place across all services, with records maintained largely on electronic documents, with every detail reviewed each day. 

Incidents and accidents were recorded on the new Events System, enabling services to easily record and report the action taken as incidents and accidents occurred. However, the quality and accuracy of the information received via the various reporting streams was inconsistent, both within each service and across all Nugent services. 

## **Change in Leadership** 

In late June, the Executive Officer to the CGO, took on responsibility for the Governance function until a new Manager was recruited in October. This period was used to conduct a thorough review of the department, and design a roadmap leading to the service providing Trustees, CEO, and ELT with increased visibility of service risks and performance. 

6 



## **Nugent Care 2019** 

## REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2021 

## **ACHIEVEMENTS AND PERFORMANCE continued** 

This led to the creation of the Culture of Excellence on a page flow chart, which set out the fundamental processes required of the Governance function, but also vital improvements to enhance the quality and consistency of data reporting. 

The key fundamentals of this roadmap included: 

- Transition to Governance lead audits and away from service self-audits 

- Identification of the 5 pillars that feed the Service Improvement Plan 

- Linking critical Service Improvement Plan actions to the Risk Register 

- Documented channels of communication to Trustees, CEO, ELT, and wider Nugent 

- Creation of star rated audit results (early Healthy Establishment measures) 

## **By Year End** 

As Nugent moved from 2020 and into 2021, Governance began the process of auditing services independently. The first independent audit instructed by the CEO, was the Charity Governance Code, auditing the leadership of Trustees and CEO across Nugent against the Code and resulting in the creation of 3 new Trustee committees. 

The new Audit Schedule for 2021 was ambitious, striving to achieve the following objectives: 

- Introduction of support services audits 

- Governance lead audits 

- All services and support services to be audited by end of August 2021 

- Quarterly audits of high-risk subjects 

   - Safeguarding 

   - Medication 

   - Care/Risk Plans 

- Re-audit of services from September to December dependent on assessed on level of risk 

- All audits to summarised and shared with ELT and service leads 

During Q1 of 2021, Governance were allocated 2 confidential whistleblowing allegations. The way that the investigations were conducted, and findings disclosed to ELT, provided validation that Governance were on the right path, and producing quality recommendations and outcomes. 

By the end of Q1 2021, Governance were providing ELT with the clearest evidence-based picture of the standard of service being offered to beneficiaries. This was achieved through: 

- Regular audit summaries, including star rating, following audits 

- Daily review of Events System entries for need to report to regulators, and production of recommendation to CEO when Charity Commission notification was required 

- Daily review of Events System entries to ensure all relevant information is captured and cross referenced against Caresys, ensuring a true source of evidence is being recorded and retained 

- ELT notifications of critical/high/police involvement/hospitalisation Event System entries via email 

## **On the Horizon** 

The Governance Team continues to progress and develop methods of improving transparency across Nugent, enabling Trustees, CEO, and ELT, to be better informed of the way services are operating. Planned developments include: 

- Transfer Service Improvement Plan and Risk register to SharePoint list, bringing them in-line with Event System and other reporting systems. 

- Transition compliance monitoring to an app (currently in place at Marian House). 

- Implement quarterly beneficiary surveys to better understand how our beneficiaries are feeling about the service we are providing. 

7 



REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2021 

## **Nugent Care 2019** 

## **ACHIEVEMENTS AND PERFORMANCE continued** 

- 

- Validation and development path for Governance audit team through membership and training with the Chartered Quality Institute. 

- Devise Audit Schedule for 2022 that allows: 

   - Flexibility of fixed audits to allow for unplanned investigations 

   - Deployment of an audit team to conduct more comprehensive audits 

- Creation, 

   - greener as a Charity, in alignment with the UN Sustainability Goals. 

## **Equal Opportunities** 

Nugent has an Equalities policy and is compliant with the Equalities Act. 

defined procedures are in place to ensure fair and equitable consideration in the selection process for all applicants.  All suitable applicants will receive consideration for employment without regard to their religion (or none), ethnicity, culture, gender identity, sexual orientation, and physical and mental health.  Nugent is also committed to compliance with all fair employment practices. 

The charity has a positive approach to the employment of disabled persons. It ensures that all people with disabilities have proper access to their right to Equal Opportunities, both to enter employment with the Charity and also to progress their career and achieve their individual potential. We welcome applications for employment from all prospective employees regardless of disabilities. We are a Disability Confident Employer. 

## **Equality Diversity and Inclusion** 

Following the death of George' Floyd in the United States, the issue of systemic racism and anti-racism work has been highlighted. Nugent has taken time to reflect on these issues and issued an anti-racism statement through the CEO and supported by the Trustees.  Following months of learning and reflection, Nugent also published in August 2020 an inclusivity statement and an anti-racism pledge. 

2020/21 was a year that Nugent committed to increasing our commitment to Equalities, Diversity and Inclusion across the charity. 


**----- Start of picture text -----**<br>
Date  Action<br>July 2020  Anti-Racism  A pledge, supported by Trustees that in addition to BAME work that<br>Pledge<br>sexual orientation, religion and belief).<br>Inclusivity  CEO sets out pledge that is published on our external website and on<br>Statement  our internal SharePoint.<br>Anti-Racism  CEO provides a statement that is published on our external website<br>Statement   and on our internal SharePoint.<br>August 2020 EDI Strategy  CEO commits to developing an Equalities, Diversity and Inclusion<br>Commitment  Strategy (race inclusion, age diversity, disability, gender equality,<br>orientation, religion and belief).<br>Internal Report commissions  Ethnicity comparison of Nugent staff and<br>volunteers and Impact of Covid on BAME Staff/Volunteers.<br>Internal Report Commission on  Diversity of Adopters in the Adoption<br>Service.<br>**----- End of picture text -----**<br>


8 



## **Nugent Care 2019** 

## REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2021 

## **ACHIEVEMENTS AND PERFORMANCE continued** 


**----- Start of picture text -----**<br>
Unconscious Bias and Inclusive Leadership Training for leaders in<br>Nugent.<br>October  BAME Forum  BAME forum launches  renames to RISE forum (Racial Inclusion<br>2020  staff engagement).<br>September  EDI Survey Survey conducted with Leadership on Diversity and Inclusion.<br>2020<br>November  Zero Tolerance  Development of Zero Tolerance policy begins.<br>2020  Policy<br>Charity  Audit conducted by Governance Department based on evidence<br>Governance  provided. 83% compliance achieved.<br>Code Audit,<br>including EDI<br>EDI Group  CEO publishes EDI Group Terms of reference that identifies the<br>Terms of  creation of staff forums, that have never before existed.<br>Reference<br>December  Board Report:   - Internal reports shared with Trustees<br>2020  CEO Executive  - CEO advocates for Nugent to commit to being a Living Wage<br>Summary  employer<br>- Charity Wide EDI Audit<br>January   EDI Assembly  EDI Assembly launches on Martin Luther King Jr day.<br>2021  Launches<br>February  EDI Strategy  Consultation begins with EDI Assembly.<br>2021  Draft<br>March 2021  Review of  Completed as part of People Stack. Taken to first EDI assembly for<br>Equality and  Impact Assessment.<br>Diversity Policy<br>Board  Board Assurance Framework approved by Trustees including the EDI<br>Assurance  forum and the staff forums for LGBTQIA+, RISE, WIN, Interfaith,<br>Framework   Disabilities and will be included in the Nugent wide Meetings policy.<br>Trustee Board  Images provided by marketing include EDI and Cultural Competency<br>EDI Work  in the Strategic Bridges as a demonstration of alignment in the<br>Including in  strategic plan 2020-2025.<br>Strategic<br>Bridges<br>Unconscious  Trustees engage in Unconscious Bias and Inclusive Leadership<br>Bias and  Training.<br>Inclusive<br>Leadership<br>Trustee Board  Charity Governance Code Audit Findings presented to Trustees.<br>Living Wage  Trustees commit to becoming a Living Wage Employer in 2022.<br>Employer<br>**----- End of picture text -----**<br>


## **Anti-Racism Statement from the CEO, Normandie Wragg (2020)** 

Over recent weeks there have been important conversations around the issue of race. Nugent, as an organisation whose mission it is to care, protect, educate and inspire people, must hold a mirror to itself and consider how it can learn, adapt, and evolve in response to these important issues, both internally and externally. We aim to have the courage to take a stand on inequality and be honest as to where we can improve. Our values mean everything to us we all deserve dignity and respect. 

9 



**Nugent Care 2019** 

REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2021 

## **ACHIEVEMENTS AND PERFORMANCE continued** 

## **Anti-Racism Statement from the CEO, Normandie Wragg (2020) (Continued)** 

Every human person, regardless of religion, culture, nationality, orientation, or economic standing has a right to dignity.  Each one of us is unique and beautiful. We are called to treat every person and every creature with loving respect and compassion.  I do not pretend to have the answers to these important issues, however, I am proactively listening, reading, watching, and self-reflecting, as well as acknowledging my privilege. Personally, and in my role as CEO, I am being more vocal in highlighting issues of racism and inequality, and to support vital anti-racism work in opposing racism and promoting inclusion.  I ask you to join with me in supporting this vital work in the interest of human dignity. 

## **Nugent Heroes** 

Some may call the people who work for them, staff, or employees. We call them heroes. The people we care for, protect, educate and inspire come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not 

mean everything to us. All suitable applicants will receive consideration for employment without regard to their religion (or none), ethnicity, culture, gender identity, sexual orientation, and physical and mental health. Nugent is also committed to compliance with all fair employment practices. 

## **Anti-Racism and Equality Pledge** 

We need the ambition and optimism to look for a brighter future for all of our beneficiaries and staff. We will start by: 

- The amplification of Black or Asian or Ethnic Minority (BAME) voices*[1] 

- 

- George Floyd, and in response to CARJ's recommendation will increase our equalities training to include antiracism training for our staff, volunteers and Trustees. 

- Supporting our Trustees in actively looking for BAME representation on the Trustee Board. 

- We will support the development of a working group to openly and transparently discuss how we, as an organisation, can challenge our ways of working to be more inclusive and anti-racist; covering, but not limited to: 

   - Convening an independent listening group and inviting interested staff to have a conversation on race. 

   - Following conversations and feedback with our staff, review this pledge to ensure that our pledge remains relevant. 

   - Ensuring that our recruitment and retention process are even more objective and further reduces risk of unconscious bias and discrimination. 

   - To set a pledge for Nugent to increase BAME representation in the organisation to match the ethnicity profile of the Liverpool City Region 13.8%. **[2] 

   - Reviewing our policies on inclusion, equalities and diversity. 

   - Review our services to identify where we could improve our offer, and culture to support our BAME beneficiaries. 

   - We will review our behaviour statement expectations, in line with our values, to actively include   being antiracist. 

   - Publishing an Inclusivity Statement on our website and publishing in all our HR processes. 

   - We will review our counselling provider to ensure that they are able to meet the emotional needs/wants of our BAME colleagues. 

> 1 Nugent recognises that there are many people from ethnic minority communities in the UK and from overseas who do not identify themselves as being Black or Asian or Ethnic Minority (BAME), but whom because their ethnic origin, language, culture or religious differences share a common experience of racial discrimination and inequality. We acknowledge the term BAME is limited, however we would encourage anyone who identifies with experiences of racial discrimination to take part in the listening sessions. 

2 Data identified as of June 2020. Currently our ethnicity data demonstrates Nugent has 10% BAME representation based on available ethnicity 535 staff. 120 staff were not counted in this data due to no ethnicity data being available.  The actual representational figures are expected to be lower due to other data not being available. 

10 



## **Nugent Care 2019** 

## REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2021 

## **ACHIEVEMENTS AND PERFORMANCE continued** 

   - Including further work on anti-racism through delivery of our services and education, through our Pathways and Partnerships element of our plan. 

   - Convene workshops for managers and staff and on diversity, hate and religious crime.  We will work with other individuals and providers, preferably local charities, who are experienced in providing this work. 

- We will conduct an Equality Audit on with our services and our charity, share the findings and respond to the recommendations. 

- Being transparent in learning from objective HR data on ethnicity within our charity and responding to our findings. 

- Developing an Equalities, Diversity and Inclusion Strategy (race inclusion, age diversity, disability, gender equality, orientation, religion and belief). 

## **SECTION 172 STATEMENT** 

The trustees have a duty to promote the success of the charity and in doing so are requested by section 172(i) of the companies act 2006 to have regard to; 

- The likely consequences of any decision in the long term 

- beneficiaries) and others 

   - ns  on the community and the environment 

- The desirability of the company maintaining a reputation for high standards of business conduct 

Our vision for the organisation continues the spirit of our purpose which is to continue to provide and develop the kind and essential work of Father Nugent. Nugent developed its 

, educate, protect and inspire those 

## **Our vision is to be a totally dignified and outstanding organisation** 

is rigorously regulated by regulators such as the Care Quality Commission (CQC), Ofsted, Local Authorities, the Charity Commission and other quality mark organisations. Further, the vision takes into account our attainment of our own chosen quality markers through our Governance Framework: A Culture of Excellence. 

element of the vision, this relates back to a value check against our faith-based 

origins within the Catholic Social Teachings including: 

- Human Dignity 

- Community and Participation 

- Care for Creation 

- Dignity in Work 

- Peace and Reconciliation 

- Solidarity 

and long-standing and respected values within our charity. 

Therefore, our vision acknowledges the standards of a holistic environment which includes service users, stakeholders (including staff), regulators and a strong value base. We are making sure that we are making significant changes to the way we provide and govern our services. We will make sure that, above all, the dignity of the people we serve is paramount. 

## **Our Mission** 

To care for, educate, protect and inspire those in need. 

We have five strategic themes that we will work to ensure that we are directed towards our mission. 

11 



## **Nugent Care 2019** 

## REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2021 

These are 

1. Health and Well being 

2. Independence and Resilience 

3. Shaping Futures 

4. Collaboration 

5. Financial Sustainability 

Themes 1 and 2 are focussed on developing our services for the people we serve. Theme 3 is about our internal process and the governance of this work, collaboration is an externally facing theme guiding our work about how we interact and support the wider health and social care economy. In addition, the fifth theme is about ensuring that we are providing robust financial stewardship of charitable funds. 

## **Structure** 

Nugent is a registered charity and a company limited by guarantee and is governed by its Articles and Trust Deed. The Charity has two subsidiaries, Nugent Community Interest Company and Nugent Academy Trust. Both are currently dormant. 

## **Trustees** 

Nugent Care 2019 Ltd. 

The role of Trustee is to ensure Nugent, as a major employer and provider of services to people in need, operates effectively within an ever-changing environment thus ensuring maximum service delivery to all service users. To also provide strategic guidance an 

The responsibilities of a Trustee are clearly laid out in Charity Commission guidance and other literature. 

plans and finance and operations. Trustees also meet for one whole day once per year to look at the future direction of Nugent. 

Trustees are appointed for three year terms that are renewable for up to 9 years with the exception of the Archbishop appointed Trustee who would remain in role for as long as they, or the Archbishop chooses. The Nomination and Remuneration Committee oversees appointments to the board. 

Trustees are recruited through recruitment campaigns and personal recommendations. All successful candidates are selected through a safer recruitment process involving the Nominations and Remuneration Committee and the Chief Executive. 

Any person that is offered a role as a Trustee, (or Chief Executive or Director, will be required to submit an automatic disqualification declaration as part of the pre-employment checks. 

All new Trustees take part in an induction programme, led by the Chief Executive with support from the People team, to ensure that they fully unders activity. 

The Board is dedicated to achieving high levels of governance and has in recent years invested in the development of a governance framework. The board, audited itself against the Charity Governance Code framework (December 2020) and had a high compliance level (83%). The charity will re-audit against the code in November 2021 to ensure areas for development were achieved. 

12 



## **Nugent Care 2019** 

## REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2021 

## **Trustee Sub Committees** 

As a result of the audit, three new committees were created for 2021/22 financial year, these being 

1. Finance and Investment Committee (replacing Trustee Finance Meeting) 

2. Nominations and Remuneration Committee 

3. Audit and Risk Committee 

A Board Assurance Map was updated to include these Committees. 

Each Committee has an agreed Terms of Reference. 

## **Related Parties and relationships with other organisations** 

Nugent chooses to align itself with the Archdiocese of Liverpool. 

## **Executive Leadership Team** 

In every day practice the Trustees delegate the day-to-day operations of the charity to the Chief Executive and the Executive Leadership Team ensure that systems are in place to adequately safeguard against mismanagement, misdirection or mistake. The ELT comprises the Chief Executive and three other members with clear lines of responsibility for specific areas of the organisation. 

The Trustees have worked with the Executive Leadership Team to develop our long-term strategy for the charity. Responsibility for implementation of the plans is delegated to the ELT through agreed one-year business plans. 

## **Remuneration Policy for Executive Leadership** 

The remuneration of members of the Executive Leadership team is determined by the Remuneration Committee (from April 2021) and in line with our Executive Remuneration Policy (also published on our website). The committee takes into consideration; 

- Benchmarking pay against the lower quartile of the relevant market 

- Takes into account internal pay differentials 

- Provides and overall package of rewards and recognitions that is good within the charitable sector 

- Is consistent and open in ow employees are rewarded and recognised 

## **Diversity** 

As part of our commitment to be culturally inclusive and competent organisation we have initiated, in 2020 and 2021 networks for 

1. Black, Asian and Minority Ethnic People (the forum have chosen to refer to themselves as RISE Racial Inclusion Staff Engagement) 

2. LGBTQIA+ 

3. Women (Win Women in Nugent) 

4. Disabled People 

5. And Faith 

These staff networks contribute to a collective of staff networks, noted as the Equalities, Diversity and Inclusion (EDI) Assembly. The EDI Forum through the staff networks, have consulted on changes to HR policy and our EDI Strategy. We intend to publish our EDI  Strategy after consultation, in 2022. 

Unconscious Bias and Inclusive Leadership learning was provided to our managers, leaders and Trustees in 2020 and 2021. 

13 



## **Nugent Care 2019** 

## REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2021 

## **Sharing Information with Employees** 

Communication is key across the organisation and we endeavour to ensure that information is communicated clearly and regularly. 

- The CEO aims to visit every service at least once per year where she is able to speak with staff and beneficiaries of our services. 

- Prior to the pandemic, face-to-face sessions where held where staff could attend and speak about topics important to them. These will resume in 2022. 

- The CEO has a monthly newsletter The CEO Update where our CEO celebrates achievements, shares information about plans, financial performance, quality of services and interesting stories as shared from our services. This newsletter is shared across Sharepoint and will be visible on staff emails and newsfeeds. 

- During the pandemic, we launch a daily survey regarding peoples moods and mental health with support available to any employee who would like to access. 

- Our Business Support Department puts out a monthly newsletter with a view to transactional information that assist employees in their roles. 

- Each month there is a Leadership Meeting held on Teams, where all leaders across the organisation come together for a review of the pre to work together on projects. The CEO attends these meetings. 

- The CEO will send ad hoc emails to the organisation on topics of interest that may fall between publications of the CEO update. 

- Together Magazine is published at least three times per year. This is also shared with external partners. 

- We regularly share information about our activities across social media platforms, including LinkedIn, Facebook, and Twitter. 

- The CEO publishes an Article in the publication, The Catholic Pictorial on a monthly basis. This is read by employees, volunteers and stakeholders. 

- We have a yearly Leadership Summit. 

- iACCORD Awards Long standing services and Employee recognition. 

## **Commitments** 

Nugent promotes our organisation from a values based standpoint. We have a set of values that our decisions are made against. We also have a set of principles that we work with that set out how we operate. Our first decision is about whether a decision ultimately benefits the people we serve, our beneficiaries and secondly is it financially sustainable in that we achieve full cost recovery and that we are able to pay a real living wage. 

We have signed up to several frameworks within the Liverpool City Region to publically declare our alignment with certain initiatives. 

## **Collaboration** 

Memberships 

Nugent is a member of; 

- Knowsley, and the Liverpool and Sefton Chambers of Commerce 

- Liverpool Community and Voluntary Services (LCVS) 

- National Association of Special Schools (NASS) 

- The 800 Group of Charities (the CEO of Nugent is currently the Chair of this group) National Council of Voluntary Organisations (NCVO) 

- Association of Chief Executives (ACEVO) 

- Caritas Social Action Network (CSAN) 

14 



## **Nugent Care 2019** 

## REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2021 

Has signed up to: 

- Liverpool Social Value Charter 

- Armed Forces Covenant 

- Show the Salary 

Registered with: 

- Care Quality Commission 

- Ofsted 

- Fundraising Regulator 

We are unionised with a recognition agreement with Unison and an MOU with Teaching Unions. We are committed to being an entirely Living Wage Employer by April 2022. We are a Disability Confident Employer. 

15 



REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2021 

## **Nugent Care 2019** 

## **Environment** 

## **Streamlined Energy and Carbon Reporting** 

Due to the creation of Nugent Care 2019 Ltd, Nugent is now mandated to disclose our UK energy use and associated greenhouse gas (GHG) emissions. As a minimum Nugent is required to report those GHG emissions, and as a minimum are required to report natural gas, electricity and transport fuel as well as an intensity ratio under the Streamlined Energy and Carbon reporting (SECR) regulations. 

## **Scope of Report** 

The scope covered under this report includes; 

1. The energy use of our homes, school and offices 

2. Transport private and volunteer mileage 

## **Quantification and reporting methodology** 

Nugent works with Utility Aid to monitor and report on our energy usage. 

## **Energy efficiency actions and targets** 

Nugent has previously taken part in ESOS Phases 1 and 2.  With this new requirement to report our progress we are developing at Environmental strategy. 

Nugent has utilised technology and Office365 meeting tools, primarily as a response to the to the Covid 19 pandemic. This has enabled us to reduce our carbon emissions due to reduction of travelling. Further, the majority of our business support staff are now working from home rather than office based (with the offer of collaboration hubs for when team work or one to one meetings are needed). 

Many of our buildings have solar panels attached with provide a renewable source of energy. Further, we have been working to ensure replacement of inefficient bulbs are replaced by efficient bulbs. 

## **Summary** 

Nugent has been monitoring its environmental performance and has identified that there is further work to be done to have a greater impact on our world and be in alignment with the UN Sustainability Goals. Nugent will continue to work towards developing a programme of greenhouse gas reduction initiatives through the organisation. 


**----- Start of picture text -----**<br>
Element  2019-2020 (tC02e)<br>Gas Consumption at a premises where Nugent  660.5 tonne<br>holds control over metering and invoicing<br>(Sco<br>Owned Transport for vehicles rented/leased by  207,598 CO2 emissions<br>Nugent for work purposes<br>UK Electricity At premises where Nugent holds<br>control over metering and invoicing<br>Total(tC02e)  273.89 tonne<br>Transmission and Distribution of UK Electricity<br>at premises where Nugent hols control over metering  1,74,775 kWh<br>and invoicing<br>Business Travel (land)  - Private staff and volunteer  124,126.468 Miles for 2019<br>mileage<br>Total Emissions (tC02e)  2.721 tonne per person<br>Intensity metric tonnes of CO2e per full time<br>employee<br>**----- End of picture text -----**<br>


16 



## **Nugent Care 2019** 

## REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2021 

## **FINANCIAL REVIEW** 

## **Investment Policy and objectives** 

The Trust Deed gives the Trustees unrestricted powers to determine investment policy. 

The Trustees appoint investment managers and have agreed arrangements for reviewing and assessing their performance and portfolio selection. All investment decisions are delegated to the appointed investment states that no investments are knowingly to be made in any company which generates more than 10% of turnover from military activity or 10% from the production or distribution of pornography and/or adult entertainment or more than 10% from the production of anything which threatens the sanctity of life. 

The investment objective of the Trustees is to limit the risks to which the charity is exposed through its to support charitable objectives. The instructions to the investment managers reflect this objective. 

The listed investment portfolio increased in value by £769,000 to £5,054,000 (2020:  £4,286,000). The portfolio produced an income stream of £132,000 to support our charitable activities. 

The fair value of investment property at the year-end amounted to £143,000 (2020: £143,000) and relates to a legacy property with a value based on an informal valuation following a review of similar properties. 

## **Reserves policy** 

Nugent Care is a charitable trust with activities dependent on donations, legacies and other charitable gifts. It also functions as a service provider, managing fees and grants from statutory bodies for specific activities, projects and services. 

## **Reserves policy (Continued)** 

Reserves are held to enable Nugent Care to meet its legal and moral commitments to the people it serves and its obligations as a good employer.  The specific purposes of the reserves held are to enable the Trustees to: 

- Cover the financial risks involved in providing the level of services and activities already approved. 

- Provide for the development of existing and new services appropriate for the charity; and 

- Meet the shortfall between, expected levels of fundraising and the economic cost of activities wholly or partially dependent on voluntary funds. 

The Trustees consider and review the appropriate requirements for free reserves (being those unrestricted funds not expended on fixed assets, designated for specific purposes or otherwise committed). 

After deducting designated funds, uncommitted reserves freely available for current activities were in £1,926k. 

The Trustees have assessed the attendant risks and are satisfied that, given that the charity's operations are substantially funded from statutory sources, the level of resources is sufficient to meet them. 

17 



## **Nugent Care 2019** 

## REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2021 

## **Income** 

Total incoming resources for the year decreased from £17,466,000 to £17,425,000. 

Our Special Independent School generated less income than the previous year at £2,549,000 (2020:  £2,557,000). Income from Residential Homes and Individualised Day Services increased year on year to £13,695,000 (2020: £13,115,000). The income from donations decreased from £187,000 in 2020 to £171,000 in 2021.  Legacies increased from £500 in 2020 to £1,486 in 2021. We very much thank people who think of us in their wills. We also had grant income of £55,000. 

## **Expenditure** 

Total resources expended during the year reduced from £21,002,000 to £19,511,000. There was an increase in expenditure of £11,000 on the Special Independent School. Expenditure on Residential Homes and Individual Day Services reduced by £1,375 £130,000. 

## **Surplus/Deficit** 

The Statement of Financial Activities shows Net Expenditure of £1,909,000 after taking into account gains on investments of £769,000 and revaluation of fixed assets of £592,000 . This is compared to Net Expenditure of £4,281,000 in 2020. 

rous in order to turn around the financial performance of the charity. Nugent Care continues to operate within a difficult environment as a result of the financial constraints homes. 

The Trustees regularly review operations to ensure that there is no jeopardy to the charity's objectives and that the level of approved deficit funding of some services provided is consistent with the longer term objective stated in the reserves policy. 

18 



**Nugent Care 2019** 

## REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2021 

## **FINANCIAL REVIEW continued** 

## **Significant Events** 

## **Existing Services Major Capital Works** 

## **Marydale Lodge** 

The refurbishment works to the bedrooms at Marydale Lodge are now complete at a cost of £880,659 funded through a grant by the Department of Education. This represents an overspend in the grant funding made available of £44,531 (5.3%). This was due to enhancement to the IT infrastructure, changes to the work schedule (2 rooms at a time as opposed to 6) and variations to the specification during the works such as Corian doors rather than timber. All invoices are now discharged and grant received. 

Applications for six additional grants were lodged following invitation from DfE. These totalled £126,971 and were granted in respect of: 

- CCTV improvements. 

- Keytracker security system. 

- WC locks on corridors. 

- Dining Room furniture. 

- InVentry visitor system. 

- Replacement control panel doors. 

Subsequently, the Keytracker security system application was varied to include additional works to improve the admissions journey for young people adding a further £18,534.00 to the funding. These works are now complete save for the additional works to the admissions corridor which was completed in August 2020. 

## **Lime House** 

Following the review of the Fire Risk Assessment for Lime House additional capital works were identified in respect of fire safety. These included: 

- Compartmentation survey and improvement to the basement. 

- Replacement of notional fire doors to ensure sufficient separation. 

- Installation of additional fire doors to ensure sufficient separation. 

- Installation of 2 additional fire escape routes to ensure timely evacuation. 

Works were tendered at £283,000 and delivered in 3 phases: Fire Doors; Basement compartmentation and Fire escapes. Works are complete to phases 1 and 2 with phase 3 due to complete in July 2021. Subject to any final account variations works are on time and on budget. 

## **Nugent House School** 

Nugent House School benefited from a number of initiatives which started during the course of 2019/20 and remain in progress during the current year which includes the following: 

- 490 internal hours of cyclical and targeted decoration. 

- Repairs to the defective chimney to main building. 

- Replacement of the heating boilers. 

- Refurbishment of the dining room. 

- Refurbishment of Segal House and the relocation of ACE provision. 

- Relocation of Primary provision. 

- Repairs and works to staff car parking. 

- Security fencing works 

- The formation of a multi-function suite in the main building allowing increased agile working and so 

- Senior and Executive presence on site. 

Total investment in the works extended to £200,000+. Agreed variance within budget lines allowed the preceding projects to be initiated at zero increase to school budget. 

19 



## **Nugent Care 2019** 

## REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2021 

## **FINANCIAL REVIEW continued** 

## **Land Disposals** 

## **The land on the East side of West Lane Formby** 

Heads of terms have been agreed for the sale of the site and progress is being made towards a final contract for sale. 

## **Ravenmeols Lane, Formby** 

An offer on the site has been accepted and papers are agreed for sale at £275,000 with a completion end date of November 2021. 

## **The former Blackbrook House site in St Helens** 

The proposed disposal continues to be on hold whilst alternative redevelopment options as a Nugent Service are considered. 

## **Lower field Billinge** 

The site has received a number of offers which are currently being considered following the marketing of the site. 

## **Clarence High School** 

Heads of terms have been agreed for the sale of the site and progress is being made towards a final contract for sale. 

## **Fundraising Governance** 

At Nugent we fundraise to sustain, improve and extend our vital services so that we can better support and care for children, adults and families facing adversity across Merseyside. Our charitable activity encompasses our residential care homes for both adults and children, school, adoption service, and wide variety of community services. Our supporters are exceptional - they volunteer their time, donate money, fundraise on our behalf, take part in events, campaign, raise awareness and give us their expertise so we are even more effective. 

Support from local philanthropists, corporate partnerships and charitable trusts helps to fund our therapeutic services. Financial investment and pro-bono support mean we can amplify our influence and make even more impact on the lives of those that rely on our support. 

Nugent is a member of the Fundraising Regulator, who holds the Code of Fundraising Practice for the UK. 

Our approach is to ensure that we comply with the standards as set out in the Code across all of our fundraising activity. We do not engage with any third party fundraisers. We comply with the key principles and behaviours of the Code to ensure that any vulnerable persons are treated fairly. We are transparent about how we raise and use donations and the impact they have on the lives of our beneficiaries. 

CC20, pu fundraising. The Board of Trustees has received guidance and updates on fundraising best practice. 

We strive to employ the highest standards of professional fundraising and encourage our staff to join relevant when they join our organisation. All fundraising is coordinated via our central Fundraising Team. 

We work hard to ensure all of our donors enjoy the best possible experience when supporting Nugent.  We understand things can go wrong and we take all concerns and complaints seriously. We received no complaints this year relating to Fundraising. 

20 



## **Nugent Care 2019** 

## REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2021 

## **FINANCIAL REVIEW continued** 

NB: Our current Head of Fundraising & Income Generation joined Nugent in October 2020 and since then has instigated a wholesale review and subsequent internal audit of fundraising-specific policies, practices and procedures. Implementation of audit recommendations commenced with effect from July 2021 

## **FUTURE PLANS** 

Following the Trustees agreement in principle to the future direction of the charity a new Strategic Plan entitled 'Being Outstanding', was developed. Updated March 2021 to include 5[th] 

































21 



## **Nugent Care 2019** 

## REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2021 

## **FINANCIAL REVIEW continued** 

## **Priorities and direction** 












## **Therapeutic Connection** 

Where we want to be: 

1. We want to be a leading provider for high quality, evidence based therapeutic care and education, where children and young people are at the very centre of their assessment, care planning, risk management, achievements and outcomes. 

2. We want to offer a holistic therapeutic environment where children and young people feel 'contained', are able to develop secure attachment behaviours, feel safe, feel empowered to communicate and participate. 

3. Our therapeutic model and interventions will be evidence based and compliant with current best practice guidance. 

## Plans 

- Possibility of new modular school at NHS and improvement to the existing building (within next five years). 

- Potentially to sell Central Office in the next 3 years utilising a mixture of environments to provide a support function or to deliver services. 

- Invest in Therapies and Research. 

- Refurbishment of Clumber Lodge children's home. 

- Dispose of unrealised assets to invest in services. 

- To see the Clarence site used for a charitable purpose rather than sold entirely for housing. 

- Focus on Children's Services going forward - opening 3 new children's homes in the next five years. 

22 



## **Nugent Care 2019** 

## REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2021 

## **FINANCIAL REVIEW continued** 

Nugent Care aims to continue to serve the needs of its community through the provision and adaptation of existing services and the development of new services. Nugent Care will continue to respond to relevant tender opportunities that fit with its mission and strategic plan, but also look for other development opportunities. We will ambitiously search out and enter into tender processes for block contracts with a view to increase our turnover and, ability to help more people. To focus on block contracts with regard to substance misuse, mental health and offending. 

The Trustees acknowledge that in relation to existing services difficult decisions may have to be made in relation to services that cannot attract sufficient income to be economically viable. 

New services will be fully self-funded through a variety of income streams such as grants, fees and tender bids, but there will be flexibility to develop some innovative services that are not initially fully self-funded. In making applications for new services, the service will be assessed for its adherence to Nugent Care's philosophies, strategic direction and objectives. 

## **STRUCTURE, GOVERNANCE AND MANAGEMENT** 

## **Organisational structure** 

Nugent Care 2019 is the Sole Corporate Trustee of Nugent Care. The names of the Nugent Care 2019 Trustees are shown on page 26. 

The Archbishop powers vested in him by the Trust Deed, appoints one Nominee to the Trustees. Further Trustees are appointed by a resolution of the Trustees in accordance with the powers vested in them by the Trust Deed and Memorandum of Articles of Association of Nugent Care 2019. 

Trustees are recruited via an Equal Opportunities recruitment process to ensure a balance of skills and experience to oversee strategic and operational objectives. All new Trustees undergo an induction process, and on-going training and yearly appraisal is conducted. 

## **Related parties** 

Nugent Care is linked with the Roman Catholic Archdiocese of Liverpool and the incumbent Archbishop is the President of Nugent Care. This link is a contributing influence on the ethos, culture and objectives of the charity. 

Nugent Social Enterprises CIC (NSE) was formed by Nugent Care. The company is a community interest company and as such is a separate entity from Nugent Care, but its activities are controlled by the NSE Board of Directors. The activities of NSE are not considered material to show a true and fair view and have not been consolidated into these accounts. 

NSE was incorporated on 23 December 2013 and began trading in May 2014. The community interest company is currently dormant **.** 

Nugent Multi Academy Trust (operating as Nugent Academy Trust) was incorporated on 26 September 2019. The company is an academy trust and as such is a separate legal entity from Nugent Care. However, the Corporate Trustee Nugent Care 2019, Normandie Wragg, Nugent Care CEO and Alan Dean, current Trustee and Director of Nugent Care 2019 are the members of the Academy Trust and are registered as persons with significant control over the entity at Companies House. 

23 



## **Nugent Care 2019** 

## REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2021 

## **Risk management** 

The Trustees examine and review the significant strategic, financial and operational risks that the charity faces. They have established systems and structures for ongoing identification and monitoring of risks, and receive regular written reports relating to the operations and finances of the charity in all relevant respects. 

t, Internal Control 

Corporate Governance. The Trustees are satisfied that all reasonable steps are being taken to manage all identified risks. 

Nugent, as a charity, is consistently reviewing its key risks. As a result of the Covid 19 world-wide pandemic, further risks have emerged. 

1. Strategy 

2. Operations 

3. Income and Sustainability 

4. Governance and Compliance 

5. Technology 


**----- Start of picture text -----**<br>
Key Risks<br>1. Strategic People, Leadership and Culture:  Weaknesses, failure or lack of<br>accountability of leadership, inability to develop and retain talent<br>effectively and an organisational culture that is not an enabler in the<br>Business Continuity:  The occurrence of incidents (including<br>would in business as usual situations.<br>Reputation:  A range of occurrences including current and non-<br>recent incidents, events and outcomes that may consequently<br>damage our reputation.<br>2.   Operational  Staffing:   Insufficient numbers of qualified or experienced staff to<br>ensure safe staffing levels to protect beneficiaries and enable<br>income.<br>Safeguarding:<br>associated vulnerable persons, including children, from abuse and<br>maltreatment.<br>Regulatory:  The charity fails to comply with or is unable to meet<br>applicable regulatory requirements, leading to reputational damage<br>and financial penalties.<br>3.   Income and  Insufficient income and reserves for the charity  sector to<br>Sustainability  achieve its strategic objectives and maintain its operations.<br>**----- End of picture text -----**<br>


24 



## **Nugent Care 2019** 

## REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2021 


**----- Start of picture text -----**<br>
4. Governance and  Data Protection and GDPR : An event or incident such as an<br>Compliance  external data breach or inadvertent internal error resulting in the<br>accidental or unlawful destruction, loss, alteration, unauthorised<br>disclosure of or access to personal data.<br>Governance:  The charity does not achieve its strategic, charitable,<br>regulatory and ethical objectives due to inadequate governance at<br>the board and senior management or operational levels.<br>5. Technology Organisational Change and Digital Transformation : The failure<br>to execute organisational change and transformation programmes<br>effectively and to achieve the intended benefits of these, resulting<br>primarily in inefficient<br>Cyber Security:  Cyber incidents (typically unauthorised or<br>external or internal parties that negatively impact the confidentiality,<br>**----- End of picture text -----**<br>


## **REFERENCE AND ADMINISTRATIVE DETAILS** 

## **Governing document** 

Nugent Care (also known as Nugent) is a registered, unincorporated charity founded in 1881 and constituted under an original Trust Deed dated 1889 and revised in May 1906, April 1924, September 1976, March 2002, December 2005 and June 2015. The 2005 Trust Deed incorporated the appropriate amendments to enable the charity to change its name to 'Nugent Care' from 'The Nugent Care Society'. 

**Corporate Trustee** : Nugent Care 2019 Ltd (Company No: 12227571), Registered Charity 1187072 and Nugent Care Registered Charity:  1187072-1 

## **Changes to Trustee Structure 2020/21** 

In February of 2019, at a Trustee away day, the Trustees reviewed the structure and governance of the Governing Body and Trustee board. With solicitor advice, they agreed, following that day to move to a scheme and structure that would offer increased protection to individual Trustees whilst limiting the impact on the charity. Activity to fulfil this objective was undertaken throughout 2019/20 financial year. 

The Scheme was made by the Charity Commission on 27 March 2020 taking effect on 1 April 2020. From April 1st 2020, the new arrangements are as follows: 

## **Details of change** 

- Nugent Care was originally established as an unincorporated charitable trust registered in 1963 with Charity Number 222930. Nugent instructed Brabners solicitors in respect of a process of incorporation designed primarily to allay concerns that the trustees of the unincorporated charitable trust had in relation to personal liability should any problems arise within the Charity. 

- As a result of this, a new, charitable company limited by guarantee known as Nugent Care 2019 was incorporated with Companies House and subsequently registered with the Charity Commission with Charity Number 1187072. Brabners subsequently arranged for the new charitable company to be appointed as the sole corporate trustee of the original unincorporated charitable trust by way of a Charity Commission Scheme. 

- The Scheme was made by the Charity Commission on 27 March 2020 taking effect on 1 April 2020. 

25 



## **Nugent Care 2019** 

## REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2021 

- As a result of the Scheme, the charitable company is now the sole corporate trustee of the original unincorporated charitable trust. The incorporation process as a whole has simply inserted a corporate structure that now sits between the individual trustees (who are now directors/trustees of the charitable company) and the original unincorporated charitable trust. 

- This provides for better protection to the individual trustees from any personal liability but also the additional benefit of having structured matters in a way whereby all of the activities previously conducted through the unincorporated charitable trust will continue to be conducted through the  unincorporated charitable trust and so there has been no requirement to transfer the assets and  undertaking of the unincorporated charitable trust to the new charitable company, nor has there been  any requirement to have a TUPE transfer of staff. 

- The various properties held by Nugent have been vested by the Charity Commission Scheme in the new charitable company and steps are being taken by Brabners to update the Land Registry records   but otherwise there has been no need for the ownership records of any assets to be transferred. 

- The Charity Commission or the 30 June 2020, confirmed by letter, the linking of Nugent Care 2019 and 

- Nugent Care, the charity. The purpose of a linking direction is to enable charities who qualify to link one to the other for accounting and registration purposes. 

- Nugent Care charity (the unincorporated charitable trust) has been linked to the new charitable company in a 

- This process does not in any way constitute a merger nor does it constitute the winding up or dissolution of the original unincorporated charitable trust. The original unincorporated charitable trust continues to exist in 

- The linking of the charities (effected under Section 12 of the Charities Act 2006) is an administrative process and not one that serves to extinguish the existence of the linked charity. 

- The regulated activities carried out by Nugent Care through the unincorporated charitable trust are continuing in exactly the same way as was the case before the incorporation process and linking direction were completed. 

The various properties held by Nugent Care have been vested by the Charity Commission Scheme in Nugent Care 2019 and steps are being taken to update Land Registry records but otherwise there has been no need for the ownership records of any assets to be transferred. 

The Charity Commission on the 30 June 2020 confirmed by letter, the linking of Nugent Care 2019 and Nugent Care, the charity.  The purpose of a linking direction is to enable charities who qualify to link one to the other for accounting and registration purposes.  Nugent Care charity (the unincorporated charitable trust) has been linked 

This process does not in any way constitute a merger nor does it constitute the winding up or dissolution of the original unincorporated charitable trust.  The original unincorporated charitable trust continues to exist in the same manner as it did prior to the linking direction being made and does still constitute a separate charity. 

The linking of the charities (effected under Section 12 of the Charities Act 2006) is an administrative process and not one that serves to extinguish the existence of the linked charity. 

The regulated activities carried out by Nugent Care through the unincorporated charitable trust are continuing in exactly the same way as was the case before the incorporation process and linking direction were completed. 

26 



## **Nugent Care 2019** 

## REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2021 

## **REFERENCE AND ADMINISTRATIVE DETAILS** 

## **Principal address** 

99 Edge Lane Liverpool L7 2PE 

## **Nugent Care 2019 Sole Corporate Trustee of Nugent Care** 

## **President** 

Most Rev Archbishop Malcolm McMahon OP I 

## **Nugent Care 2019 Trustees** 

Mrs K Batt (Date of Appointment 1 April 2020) Mr J Berry (Date of Appointment 1 April 2020) Mr M Boardman (Date of Appointment 1 April 2020) Mr JP Dennis (Chair) (Date of Appointment 1 April 2020) Father M Fitzsimons  (Date of Appointment 1 April  2020) Mrs S Thomas nee Johnson (Vice-Chair) (Date of Appointment 1 April 2020) Mr W Stead (Date of Appointment 1 April 2020) Mr A Dean (Date of Appointment 1 April 2020) Mrs S Worden (Treasurer) (Date of Appointment 1 April 2020) Mrs N Sampson (Date of Appointment 1 April 2020) Rev Paul Rooney (Date of Appointment 1 April 2020) 

## **Chief Executive Officer** 

Ms Normandie Wragg MA, NCW 

## **Chief Operating Officer** 

Ms Elizabeth Ambler (Date of Resignation 14[th] August 2020) 

## **Chief Governance Officer** 

Mrs Joanne Henney 

## **Chief Finance Officer** 

Mr Adrian Bloor 

## **Auditors** 

MHA Moore and Smalley Chartered Accountants and Statutory Auditors Richard House 9 Winckley Square Preston PR3 5AL 

## **Bankers** 

HSBC 99-101 Lord Street Liverpool L2 6PG 

27 



REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2021 

## **Nugent Care 2019** 

## **REFERENCE AND ADMINISTRATIVE DETAILS continued** 

## **Solicitors** 

Brabners Horton House Exchange Flags LIVERPOOL L2 3YL 

KEOGHS 2 The Parklands Bolton BL6 4SE 

Hill Dickinson No. 50 Fountain Street MANCHESTER M2 2AS 

Hill Dickinson No. 1 St Paul's Square LIVERPOOL L3 9SJ 

## **Property Advisors** 

Excello Law Peter McHugh 4th Floor 1 Derby Square Liverpool L2 9XX 

## **Investment Advisers** 

Rathbone Investment Management Port of Liverpool Building Pier Head Liverpool L3 1NW 

## **Insurance Brokers** 

Howden Insurance Brokers Limited 30a Port of Liverpool Building Pier Head Liverpool L3 1BY 

28 



REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2021 

## **Nugent Care 2019** 

## **EVENTS SINCE THE END OF THE YEAR** 

Information relating to events since the end of the year is given in the notes to the financial statements. 

James Nugent Court, a former Nugent Adult Residential Care facility, was sold in August 2021. 

The HSBC Business Interruption Loan Scheme (CBILS) facility granted for an 18 month period during the last financial year was repaid early in August 2021. 

## **Covid-19 Pandemic** 

Throughout 2020/21, Nugent has operated diligently and flexibly to mitigate the impact of Covid-19 on all aspects of the services that it provides. Staff have continued to maintain robust infection control processes to minimise the risk to beneficiaries and each other. As with many charitable organisations, revenue has been impacted, including the ability to organise fundraising events that attract vital income and opportunity to increase the overall profile of the charity. 

## **Management of Covid-19** 

During 2020/21, Nugent altered its management of Covidmanagement processes. This change opened the day-to-day control of the pandemic to the wider incident control structure, using dedicated Gold, Silver, and Bronze (Adult Services and Children Services). The key processes in place following this change were: 

- Weekly Incident Management Handover Meeting 

- 

- Streamlined reporting through amalgamation of existing daily reporting requirements 

- Reporting via Event System and monitored by Governance Team 

As Government guidance was published, small teams worked on reviewing the impact on Nugent, with information shared and cascaded through the command structure to the individual services. This allowed Nugent to react swiftly to any potential changes and ensure the information reached the frontline of services as rapidly as possible. Where cases were identified, an incident log was maintained to aid communication across teams, and record actions taken to mitigate the risk. Any identified issues were then discussed during the weekly handover meeting, and support provided where required. 

## **Impact on Services** 

The impact of Covid-19 was, and still is, felt by all services and support functions. Generally, the impact has been low, predominantly due to the hard work of staff within the services to maintain effective infection control measures, and swift communication of process changes through the command structure. Whilst there are occasional staffing concerns due to the requirement to self-isolate (test and trace), the main factors still impacting services include: 

- Regular lateral flow testing (prior to entry in most services for staff outside that service) 

- Wearing of PPE 

- Staff required to self-isolate 

The Charity Shop was impacted the most by the Government restrictions, resulting in its closure on 6[th] January 2021 until 12[th] April 2021. 

At the start of 2021, Nugent permitted more flexibility for staff in support functions to visit services. This enabled these functions to better support services and increase the visibility of services for ELT and Trustees, keeping them abreast of both positive and negative concerns at the point of service delivery. 

## **PPE and Supply Chain** 

Nugent has not experienced any real issues with its supply chain, or access to PPE. Regular deliveries of food and essential consumables has remained in place throughout 2020/21. 

29 



## **Nugent Care 2019** 

## REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2021 

## **EVENTS SINCE THE END OF THE YEAR - continued** 

## **Impact on Staff, Volunteers and Beneficiaries** 

We sadly experienced two beneficiaries pass away due to Covid-19 in February 2021. Both were residents of Margaret Roper House. Nugent reached out to the affected families and offered support to the beneficiaries and staff at Margaret Roper House. 

One member of staff, a long serving employee passed away early in the pandemic. This staff member had not been in work for sometime. 

Our staff, our heroes, continued to work throughout the pandemic. Those who were shielding, were furloughed (less than 1%) when the scheme was announced. 

We took the decision to only furlough those staff who were required to shield or had care responsibilities for others who were required to shield, subject to them providing a letter from their doctor. The total staff that were furloughed was 39, broken down as follows: 

- Shielding = 29 

- Care responsibilities = 10 

The requirement to shield finished on 31 July 2020 and all staff returned from 1 August 2020. Visits to beneficiaries were permitted throughout 2020/21, with infection control measures in place to minimise the risk as much as possible. 

As the roll out of the Covid-19 vaccinations gathered pace, previous issues, such as sickness, were reduced for both beneficiaries and staff. This reduced the staffing impact felt by some services. Where services were at potential risk of major staffing issues, working bubbles were introduced to minimise the number of staff exposed when a positive case was identified. Staff also worked above and beyond, particularly in relation to overtime and -19. They are the true heroes of this pandemic and, are living embodiment of the culture and values Nugent holds dear. 

From the start of lockdown to the end of December 2020, the Caritas team and volunteers supported over 7 500 contacts with food. A free weekly community market was set up in the car park of one of our projects. For those set up a weekly delivery service. We could not have reached the number of beneficiaries supported without the help of our wonderful volunteers who gave so tirelessly of their time and skills. 

Our Deaf colleagues provided pastoral support to Deaf adults and this included regular signed zoom events on the Gospel of the Day and included opportunities to share prayers and offer support. 

All welfare benefits work went online with beneficiaries being supported with benefit claims and support. A monthly accessible online prayer service was set up by the Living Fully group for adults with learning disabilities, members of the Caritas team and volunteers led several sessions and this project is now led by the people with learning disabilities. 

## **Impact on Finance and Income Generation** 

Unlike many charities that have been adversely financially affected during the pandemic due to their reliance on fundraised income which was frustrated due to the inability to conduct fundraising events, Nugent has been in a much stronger position. Nugent's fundraised income is less than 5% of our total revenue, with 90% of our income derived from contracts with statutory authorities. 

Throughout the past year, our efforts to stay connected and in touch with our beneficiaries, commissioners, partners and supporters has been more important than ever before. Against a backdrop of a necessary reduction in marketing expenditure we have endeavoured to streamline our communications and further develop our digital engagement channels. 

30 



REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2021 

## **Nugent Care 2019** 

## **EVENTS SINCE THE END OF THE YEAR - continued** 

Our various marketing and communications channels have provided us with the tools we have needed to keep our supporters up-to-date with how they can best support Nugent. Importantly, we have been able to keep our beneficiaries and commissioners abreast of how our services have adapted and changed to meet the pandemic head-on enabling us to continue to reach new people and take on board new service users, even whilst operating in a through a period of immense uncertainty. 

Our fundraising efforts have continued to bring in reasonable amounts of income for our organisation contributing to continued financial sustainability during a period which has rocked not only the third sector but the broader social care sector. Whilst most of our organised fundraising events had to be cancelled and/or postponed, we were lucky enough to benefit from the support of loyal individual supporters, parish groups and schools who took up their own fundraising events and challenges on our behalf. 

These fundraising efforts have been accompanied by a fantastic up-take in financial and in-kind support from local, regional and national corporations with businesses proactively engaged by our fundraising staff to support a number of projects several focussed on ensuring that we can do more to help those facing adversity to preservice through these turbulent times. 

We are very thankful for the continued kindness and thoughtfulness of our friends and supporters. Whether they have made a donation(s), fundraised on our behalf, shared our content across social media or championed our cause amongst associates they have made a real difference! Without our friends and supporters we simply would not have been able to support as many children, adults and families as we have been able to. 

Donations and Legacies total in excess of £172,000 during the year. Notable receipts were from the following organisations:- 

- Gubay             £30 783 

- - Carmelites      £20 000 

- MPAC             £  3 262 

Our fundraising department pivoted its plan for community events and translated these to online events. Members of the fundraising team were diligently applying to community Covid grants to support the work that we were doing internally and in the community. 

## **Impact on Investments, and Reserves** 

Due to the access to an overdraft facility via HSBC Bank and the continued revenue expected from our services, we do not expect to need to realise (any of) our current investments. 

As per our 2020-2025 Strategic Plan we have taken a decision to realise unutilised capital assets in order to reinvest into our services. Several land assets are currently on the market in order to achieve this goal. 

## **Impact on principal risks and uncertainties** 

As per our Strategic Plan, our principal risks and uncertainties within the charity primarily focus on the following five key objectives: 

1. Financial Sustainability. 

2. Positive Regulatory Ratings. 

3. Strong Leadership. 

4. Recruitment and Retention of Staff. 

5. Realisation of Assets. 

31 



## **Nugent Care 2019** 

## REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2021 

## **EVENTS SINCE THE END OF THE YEAR - continued** 

Mitigating our main risks of: 

1. Strategy 

2. Operations 

3. Income and sustainability 

4. Governance and compliance 

5. Technology 

There is a risk to our ongoing revenue if our services experience a Covid infection, an embargo levied by a regulator, or a customer (i.e., a local authority) is no longer able to cover their financial contracts. 

Although regulators have been limiting their visits during the lock down, we have had contact with both the CQC and Ofsted who have been supportive of our work and working with us to achieve the best possible arrangements for our beneficiaries during these challenging times. 

Clear leadership is definitive during a pandemic and as such we have seen an increase in the skills, leadership and effectiveness of our leaders. 

32 



REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2021 

## **Nugent Care 2019** 

## **EVENTS SINCE THE END OF THE YEAR - continued** 

## **Future Aims and Activities** 

Nugent launched a new strategic plan in April 2020 and has continued, throughout the pandemic to implement our strategic objectives during this time. 




































2021, an ambitious and realistic growth plan was business plans for 2021-2022 and beyond.  This plan includes increasing capacity at Marydale, adjusting our fees to market rates, returning our Independent Special School to a Residential Special School, increasing roll at our 

As part of ensuring future sustainability a difficult decision was taken to find staff efficiencies and other cost savings. Going forward into 2021-22, these efficiencies combined with asset sales, good regulatory ratings, our growth plan and being mindful about our expenditure is beginning to demonstrate a stronger financial return and further re-assurance that quality compassionate services will be sustainable. 

33 



## **Nugent Care 2019** 

## REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2021 

The Trustees (who are also directors of Nugent Care 2019 for the purposes of company law) are responsible for preparing the Report of the Trustees Annual Report (including the strategic report) and the financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice) including Financial Reporting Standard 102 "The Financial Reporting Standard applicable in the UK and Republic of 

Company law requires the trustees to prepare financial statements for each financial year.  Under company law the trustees must not approve the financial statements unless they are satisfied that they give a true and fair view of the state of affairs of the charitable company and of the incoming resources and application of resources, including the income and expenditure, of the charitable company for that period. In preparing these financial statements, the trustees are required to: 

- select suitable accounting policies and then apply them consistently. 

- observe the methods and principles in the Charity SORP (FRS 102). 

- make judgements and estimates that are reasonable and prudent. 

- state whether applicable UK Accounting Standards have been followed, subject to any material departures disclosed and explained in the financial statements. 

- prepare the financial statements on the going concern basis unless it is inappropriate to presume that the charitable company will continue in business. 

The Trustees are responsible for keeping adequate accounting records that disclose with reasonable accuracy at any time the financial position of the charitable company and enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charitable company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities. 

## **Auditor** 

A resolution proposing that MHA Moore and Smalley be re-appointed will be put at a General Meeting. 

Each of the persons who is a trustee at the date of approval of this report confirms that: 

- so far as each trustee is aware, there is no relevant audit information of which the charitable company's auditor is unaware; and 

- each trustee has taken all steps that they ought to have taken as a trustee to make themselves aware of any relevant audit information and to establish that the charitable company's auditor is aware of that information. 

Signed on behalf of the trustees on 22nd November 2021 

22nd November 2021 Approved by order of the Board of and signed on its behalf by: 

···························································· JP Dennis - Chair of Trustee 

34 



**Nugent Care 2019** 

## REPORT OF THE INDEPENDENT AUDITORS TO THE TRUSTEES 

## **Opinion** 

We have audited the financial statements of Nugent Care 2019 1 which comprise the Statement of Financial Activities, the Balance Sheet, the Cash Flow Statement and notes to the financial statements, including significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards, including Financial Reporting Standard 102 'The Financial Reporting Standard applicable in the UK and Republic of Ireland'(United Kingdom Generally Accepted Accounting Practice). 

In our opinion the accompanying financial statements: 

- give a true and fair view of the state of the charitable company's affairs as at 31 March 2021 and of its incoming resources and application of resources, including its income and expenditure, for the year then ended; 

- have been properly prepared in accordance with United Kingdom Generally Accepted Accounting in the UK and Republic of lreland'; and 

- have been prepared in accordance with the requirements of the Companies Act 2006. 

## **Basis for opinion** 

We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities under those standards are further described in the Auditors' responsibilities for the audit of the financial statements section of our report. We are independent of the charitable company in accordance with the ethical requirements that are relevant to our audit of the financial statements in the UK, including the FRC's Ethical Standard, and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion. 

## **Conclusions relating to going concern** 

In auditing the financial statements, we have concluded that accounting in the preparation of the financial statements is appropriate. 

Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the charitable company's ability to continue as a going concern for a period of at least twelve months from when the financial statements are authorised for issue. 

Our responsibilities and the responsibilities of the trustees with respect to going concern are described in the relevant sections of this report. 

## **Other information** 

The other information comprises the information included in the Trustees Annual Report, other than the financial statements and our Report of the Independent Auditors thereon.  The Trustees are responsible for the other information contained within the annual report. Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon. 

35 



## **Nugent Care 2019** 

## REPORT OF THE INDEPENDENT AUDITORS TO THE TRUSTEES 

Our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements, or our knowledge obtained in the course of the audit or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether this gives rise to a material misstatement in the financial statements themselves. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact. We have nothing to report in this regard. 

## **Opinion on other matters prescribed by the Companies Act 2006** 

In our opinion, based on the work undertaken in the course of the audit: 

- the information given in the which the financial statements are prepared is consistent with the financial statements; and 

- the directors report has been prepared in accordance with applicable legal requirements. 

## **Matters on which we are required to report by exception** 

In the light of the knowledge and understanding of the charitable company and its environment obtained in the We have nothing to report in respect of the following matters in relation to which the Companies Act 2006 requires us to report to you if, in our opinion: 

- adequate accounting records have not been kept, or returns adequate for our audit have not been received from branches not visited by us; or 

- the financial statements are not in agreement with the accounting records and returns; or 

- we have not received all the information and explanations we require for our audit or 

- the trustees were not entitled to prepare the financial statements in accordance with the small report and from the requirement to prepare a strategic report **.** 

## **Responsibilities of Trustees** 

As explained more fully in the Statement of Trustees statement on page 28, the trustees (who are also the directors of the charitable company for the purposes of company law) are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as the trustees determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error. 

In preparing the financial statements, the trustees are responsible for assessing ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the trustees either intend to liquidate the charitable company or to cease operations, or have no realistic alternative but to do so. 

36 



## **Nugent Care 2019** 

## REPORT OF THE INDEPENDENT AUDITORS TO THE TRUSTEES 

## **responsibilities for the audit of the financial statements** 

Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements. Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line with our responsibilities, outlined above, to detect material misstatements in respect of irregularities, including fraud. The extent to which our procedures are capable of detecting irregularities, including fraud is detailed below: 

- Enquiries with management about any known or suspected instances of non-compliance with laws and regulations; 

- Enquires with management about any known or suspected instances of fraud; 

- Reviewing minutes of meetings of those charged with governance; 

- Examination of journal entries and other adjustments to test for appropriateness and identify any instances of management override of controls; 

Because of the inherent limitations of an audit, there is a risk that we will not detect all irregularities, including those leading to a material misstatement in the financial statements or non-compliance with regulation. This risk increases the more that compliance with a law or regulation is removed from the events and transactions reflected in the financial statements, as we will be less likely to become aware of instances of non-compliance. The risk is also greater regarding irregularities occurring due to fraud rather than error, as fraud involves intentional concealment, forgery, collusion, omission or misrepresentation 

A further description of our responsibilities for the audit of the financial statements is located on the Financial website at www.frc.org.uk/auditorsresponsibilities. This description forms part of our Report of the Independent Auditors. 

## **Use of our report** 

This report is made solely to the , as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the charitable . To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the charitable company and the as a body, for our audit work, for this report, or for the opinions we have formed. 


**Nicola Mason (Senior Statutory Auditor) For and on behalf of MHA Moore and Smalley Chartered Accountants Statutory Auditor Richard House 9 Winckley Square Preston PR1 3HP** 

24/11/2021 

37 



## **Nugent Care 2019** 

## STATEMENT OF THE FINANCIAL ACTIVITIES (Incorporating Income and Expenditure Account) FOR THE YEAR ENDED 31 MARCH 2021 

|Notes<br>**INCOME AND ENDOWMENTS FROM:**<br>Donations and legacies<br>2<br>**Charitable activities**<br>5<br>Special schools<br>Residential homes and individualised<br>support projects<br>Miscellaneous<br>**Other trading activities**<br>3<br>**Investment income**<br>4<br>**Other income**<br>6<br>**Total income**<br>**EXPENDITURE ON:**<br>Raising funds<br>7<br>**Charitable activities**<br>8<br>s<br>Special schools<br>Residential homes and individualised<br>support projects<br>**Total expenditure**<br>**NET INCOME/(EXPENDITURE)**<br>Impairment in value of fixed assets<br>Net gains/(losses) on investments<br>**NET MOVEMENT IN FUNDS**<br>**Reconciliation of funds:**<br>Total funds brought forward<br>**TOTAL FUNDS CARRIED FORWARD**|**Unrestricted**<br>**Funds**<br>**172**<br>**427**<br>**2,549**<br>**13,400**<br>**3**<br>**40**<br>**132**<br>**156**<br>**16,879**<br>**339**<br>**809**<br>**3,199**<br>**14,443**<br>**18,790**<br>**(1,911)**<br>**(592)**<br>**769**<br>**(1,734)**<br>**14,209**<br>**12,475**||**Restricted**<br>**Funds**<br>**55**<br>**187**<br>**-**<br>**295**<br>**-**<br>**9**<br>**-**<br>**-**<br>**546**<br>**9**<br>**206**<br>**-**<br>**506**<br>**721**<br>**(175)**<br>**-**<br>**-**<br>**(175)**<br>**1,070**<br>**895**||**2021**<br>**Total**<br>**227**<br>**614**<br>**2,549**<br>**13,695**<br>**3**<br>**49**<br>**132**<br>**156**<br>**17,425**<br>**348**<br>**1,015**<br>**3,199**<br>**14,949**<br>**19,511**<br>**(2,086)**<br>**(592)**<br>**769**<br>**(1,909)**<br>**15,279**<br>**13,370**||**2020**<br>**Total**<br>617<br>824<br>2,557<br>13,115<br>10<br>85<br>247<br>11|
|---|---|---|---|---|---|---|---|
||||||||17,466|
||||||||345<br>1,145<br>3,188<br>16,324|
||||||||21,002|
||||||||(3,536)<br>-<br>(745)|
||||||||(4,281)<br>19,560|
||||||||15,279|



The notes form part of these financial statements 

38 



## **Nugent Care 2019** 

## BALANCE SHEET 31 MARCH 2021 

|Notes<br>**FIXED ASSETS**<br>Tangible assets<br>13<br>**Investments**<br>Investments<br>14<br>Investment property<br>15<br>**CURRENT ASSETS**<br>Debtors: amounts falling due within one<br>year<br>16<br>Investments<br>17<br>Cash at bank and in hand<br>**CREDITORS**<br>Amounts falling due within one year<br>18<br>**NET CURRENT (LIABILITIES)/ASSETS**<br>**TOTAL ASSETS LESS CURRENT**<br>**LIABILITIES**<br>**CREDITORS**<br>Amount falling due after more than one<br>year<br>19<br>**NET ASSETS**||**2021**<br>**9,383**<br>**5,054**<br>**143**<br>**14,580**<br>**2,105**<br>**-**<br>**713**<br>**2,818**<br>**(3,815)**<br>**(997)**<br>**13,583**<br>**(213)**|
|---|---|---|
||||
||||
||||
||||
|||**13,370**|



## **Company number 12227571** 

The notes form part of these financial statements 

Page 39 



## **Nugent Care 2019** 

## BALANCE SHEET 31 MARCH 2021 

|**FUNDS**<br>23<br>Unrestricted funds:<br>General fund<br>Designated<br>tangible fixed assets<br>Designated - investments<br>Restricted funds<br>**TOTAL FUNDS**|**2021**<br>1,926<br>8,049<br>2,500<br>12,475<br>895<br>13,370|**2020**<br>757<br>9,023<br>4,429|
|---|---|---|
|||14,209<br>1,070|
|||15,279|



The financial statements were approved by the Board of Trustees and authorised for issue on 

22nd November 2021 and were signed on its behalf by: 

JP Dennis Chair of Trustee 


Susan Worden Treasurer 

## **Company number 12227571** 

The notes form part of these financial statements 

Page 40 



## **Nugent Care 2019** 

## CASH FLOW STATEMENT FOR THE YEAR ENDED 31 MARCH 2021 

|**Notes**<br>**Cash flows from operating activities**<br>Net cash flow from operating activities<br>1<br>Interest paid<br>Net cash used in operating activities<br>**Cash flows from investing activities**<br>Purchase of tangible fixed assets<br>Purchase of fixed asset investments<br>Sale of tangible fixed assets<br>Sale of fixed asset investments<br>Sale of investment property<br>Dividends received<br>Net cash provided by/(used in) investing activities<br>**Cash flows from financing activities**<br>New bank loan<br>Bank loan repayments in year<br>Net cash generated by financing activities<br>**Change in cash and cash equivalents**<br>**in the reporting period**<br>**Cash and cash equivalents at the**<br>**beginning of the reporting period**<br>2<br>**Cash and cash equivalents at the end**<br>**of the reporting period**<br>2|**2021**<br>**(1,799)**<br>**(6)**<br>**(1,805)**<br>**(331)**<br>**-**<br>**-**<br>**-**<br>**-**<br>**132**<br>**(199)**<br>**2,250**<br>**(80)**<br>**2,170**<br>**166**<br>**547**<br>**713**|**2020**<br>(2,597)<br>(13)|
|---|---|---|
|||(2,610)|
|||(1,045)<br>-<br>2<br>5,199<br>170<br>247|
|||4,573|
|||-<br>(103)|
|||(103)|
|||1,860<br>(1,313)|
|||547|



The notes form part of these financial statements 

Page 41 



NOTES TO THE CASH FLOW STATEMENT FOR THE YEAR ENDED 31 MARCH 2021 

## **Nugent Care 2019** 

## **1. RECONCILIATION OF NET EXPENDITURE TO NET CASH FLOW FROM OPERATING ACTIVITIES** 

|**ACTIVITIES**|||
|---|---|---|
|**Net expenditure for the reporting period (as per the Statement**<br>**of Financial Activities)**<br>**Adjustments for:**<br>Depreciation charges<br>Losses/(gain) on investments<br>Revaluation of fixed assets<br>Loss on disposal of fixed assets<br>Interest paid<br>Dividends received<br>(Increase)/decrease in debtors<br>Increase/(decrease) in creditors<br>**Net cash used in operations**|**2021**<br>**£'000**<br>(1,909)<br>713<br>(769)<br>592<br>-<br>7<br>(132)<br>249<br>(550)<br>(1,799)|**2020**<br>**£**<br>(4,281)<br>639<br>745<br>-<br>13<br>(247)<br>(188)<br>722|
|||(2,597)|



## **2. ANALYSIS OF CASH AND CASH EQUIVALENTS** 

|**ANALYSIS OF CASH AND CASH EQUIVALENTS**|||
|---|---|---|
|Cash in hand<br>Notice deposits (less than 3 months)<br>Overdrafts included in bank loans and overdrafts falling due<br>within one year<br>Total cash and cash equivalents|**2021**<br>**£**<br>713<br>-<br>713|**2020**<br>**£**<br>50<br>497<br>-|
|||547|



The notes form part of these financial statements 

Page 42 



NOTES TO THE CASH FLOW STATEMENT FOR THE YEAR ENDED 31 MARCH 2021 

## **Nugent Care 2019** 

## **3. ANALYSIS OF CHANGES IN NET (DEBT)/FUNDS** 

|**Net cash**<br>Cash at bank and in hand<br>Bank overdraft<br>**Liquid Resources**<br>Deposits included in cash<br>Current asset investments<br>**Debt**<br>Debts falling due within 1 year<br>Debts falling due after 1 year<br>**Total**|**At 1 April 2020**<br>547<br>-<br>547<br>-<br>19<br>19<br>(105)<br>(294)<br>(399)<br>167|**Cash flow**<br>**£'000**<br>166<br>-<br>166<br>(19)<br>(19)<br>(2,269)<br>81<br>(2,188)<br>(2,041)|**At 31 March 2021**<br>**£**<br>713<br>-|
|---|---|---|---|
||||713|
||||-|
||||-|
||||(2,374)<br>(213)|
||||(2,587)|
||||(1,874)|



The notes form part of these financial statements 

Page 43 



**Nugent Care 2019** 

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021 

## **1. ACCOUNTING POLICIES** 

## **BASIS OF PREPARING THE FINANCIAL STATEMENTS** 

The financial statements of the  charity, which is a public benefit entity under FRS 102, have been prepared in accordance with the Charities SORP (FRS 102) 'Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective October 2019)', Financial Reporting Standard 102 'The Financial Reporting Standard applicable in the UK and Republic of Ireland' and the Charities Act 2011. The financial statements have been prepared under the historical cost convention, with the exception of investments which are included at market value, as modified by the revaluation of certain assets. 

A new charitable company limited by guarantee, Nugent Care 2019 was incorporated during the year. This became the sole corporate trustee of Nugent Care by way of a Charity Commission scheme which was made on 27 March 2020 and took effect from 1 April 2020. 

On 30th June the Charity Commission confirmed the linking of Nugent Care and Nugent Care 2019. Nugent Care continues to exist in the same manner as it did prior to the linking direction being made. From 1 April 2020, Nugent Care, the unincorporated charity was given a new charity registration number of 1187072-1. 

These financial statements cover the activities of Nugent Care unincorporated and Nugent Care 2019 for the period under review.  As Nugent Care 2019 is dormant and does not have any assets, all activity relates to Nugent Care unincorporated and additional columns and results are not required for Nugent Care 2019. 

In consideration of the appropriateness of the use of the going concern basis, the trustees have considered the principal financial risks facing the charity and the steps they have taken to mitigate them. With respect to the next reporting period, 2021-22, financial forecasts have been prepared and downside scenarios have also been modelled in relation to the growth plans for the organisation. The outcomes of these forecasts support the view that the Charity remains a going concern. 

The trustees consider that there are no material uncertainties about the charity's ability to continue as a going concern. 

## **INCOME** 

lncome is recognised in the Statement of Financial Activities once the charity has entitlement to the funds, it is probable that the income will be received and the amount can be measured reliably. 

Donations are accounted for when received. 

Legacies are recognised on the earlier of the date on which the charity is advised by the personal representatives of an estate that payment will be transferred, and the amount involved can be quantified with sufficient reliability or when the distribution is received by the estate. Where legacies have been notified to the charity or the charity is aware of the granting of probate, and the criteria for income recognition have not been met, then the legacy is treated as a contingent asset and disclosed if material. 

Grants and fees for services and activities are accounted for when receivable. Grants subject to performance-related conditions or terms and conditions outside the charity's control are deferred and released to income when the conditions are met. 

Page 44 



**Nugent Care 2019** 

NOTES TO THE FINANCIAL STATEMENTS continued FOR THE YEAR ENDED 31 MARCH 2021 

## **1. ACCOUNTING POLICIES continued** 

## **INCOME** 

Government grants are recognised in the financial statements when there is reasonable assurance that the charity will comply with the conditions attached to the grant and the grants will be received. A grant that becomes receivable as compensation for expenses or losses already incurred or for the purpose of giving immediate financial support to the charity with no future related costs shall be recognised in income in the period in which it is receivable. 

Gifts of goods donated for resale are recognised at the point of receipt at fair value unless it is impractical and/or the costs of recognition on receipt outweigh the benefit of this information to users of the accounts and the charity of this information, in which case they are recognised as income when sold. 

Investment income is recognised when receivable and the amount can be measured reliably by the charity. 

Funds reimbursed through an insurance claim are recognised by offsetting them against the related expense. The amount reimbursed is recognised as an addition to the fund that initially suffered the insured loss. 

## **EXPENDITURE** 

Expenditure is accounted for on an accruals basis. 

Costs of raising funds are incurred in attracting voluntary income and include the salaries and overhead costs of the staff that undertake fundraising activities. 

Charitable expenditure comprises costs of services supplied and activities undertaken   directly   in respect of activities, and related support and governance costs.  Support costs represent costs such as strategic management and development, finance, HR, training, IT support, estate and property management and general administration. Governance costs are primarily associated with constitutional and statutory requirements of operating the charity, including professional fees for external audit and legal advice. 

Where costs cannot be directly attributed to particular headings they have been allocated to activities on a basis consistent with the use of resources. 

## **TANGIBLE ASSETS** 

Tangible assets are stated at cost and depreciated over their useful economic lives, except for freehold land which is not depreciated. The economic life of an asset is revised if there is a change in circumstances. Depreciation is calculated to write off the cost of fixed assets over the following maximum periods: 

Freehold property 66 years Building adaptations 20 years Motor vehicles  .                                                                                                                                                          ±. 3 years 

Page 45 



**Nugent Care 2019** 

NOTES TO THE FINANCIAL STATEMENTS continued FOR THE YEAR ENDED 31 MARCH 2021 

## **1. ACCOUNTING POLICIES continued** 

Tangible assets are subject to an impairment review if circumstances or events change to indicate that the carrying value may not be fully recoverable. Where an asset is found to be impaired, it is written down to its recoverable amount and the loss on impairment is charged to the relevant expenditure category. 

## **INVESTMENTS** 

Investments in quoted shares, traded bonds and similar, and investment property are measured initially at cost and subsequently at fair value. 

## **TAXATION** 

The charity is exempt from tax on its charitable activities. 

## **FUND ACCOUNTING** 

Restricted funds are subject to specific restrictions imposed by the donor or trust deed or terms of an appeal. Expenditure that meets the criteria is identified to the fund. 

Unrestricted income funds comprise those funds which the trustees are free to use for any purpose in furtherance of the charitable objects. Unrestricted funds include designated funds where the trustees, at their discretion, have created a fund for particular purposes. 

## **FINANCIAL INSTRUMENTS** 

Basic financial instruments are initially recognised at transaction value and subsequently measured at their settlement value except for bank loans, which are subsequently measured amortised cost using the effective interest method, and investments in listed shares, which are subsequently measured at fair value (market value). 

Concessionary (interest free) loans made by the charity to its subsidiary are initially recognised at the amount paid. Loans repayable in more than one year are subsequently adjusted to reflect repayments and any impairment. 

## **LEASING COMMITMENTS** 

Rentals payable under operating leases are charged against income over the lease term. 

**CASH AT BANK** 1 

Cash at bank and in hand includes cash and short term highly liquid investments which are included as current assets. 

## **DEBTORS** 

Debtors are stated in the balance sheet at estimated net realisable value. Net realisable value is the invoiced amount less provisions for bad and doubtful debtors. 

## **CREDITORS** 

Creditors are recognised where the charity has a present obligation resulting from a past event that will probably result in the transfer of funds to a third party and the amount due to settle the obligation can' be measured or estimated reliably. Creditors are normally recognised at their settlement amount after allowing for any trade discounts due. 

Page 46 



NOTES TO THE FINANCIAL STATEMENTS continued FOR THE YEAR ENDED 31 MARCH 2021 

## **Nugent Care 2019** 

## **1. ACCOUNTING POLICIES continued** 

## **MULTI EMPLOYER PENSION SCHEME** 

The charity participates in a multi-employer defined benefits pension scheme, Scheme (England and Wales) ("the Scheme"), for its teaching staff. It is not possible or appropriate to identify the assets and liabilities of the Scheme which are attributable to the charity. Accordingly, the charity has taken advantage of the exemption in FRS 102 and has accounted for its contributions to the scheme as if it were a defined contribution scheme. The TPS is an unfunded arrangement backed by the government. Contributions are paid in respect of benefits earned by members to date. Typically, there is no legal or constructive obligation to pay anything further in respect of current or prior service. 

## **JUDGEMENTS AND KEY ESTIMATES** 

Other than noted in the fixed asset note in respect of the valuation of the properties, there are no judgements or key estimates required in preparing the accounts. 

## **2. DONATIONS AND LEGACIES** 

|Donations and gifts<br>Legacies<br>Grant income|**2021**<br>**£'000**<br>171<br>1<br>55<br>227|**2020**<br>**£**<br>187<br>1<br>429|
|---|---|---|
|||617|



Donations and legacies includes £55k of restricted grant income (2020 £429k) 

## **3. OTHER TRADING ACTIVITIES** 

|**3. OTHER TRADING ACTIVITIES**|**3. OTHER TRADING ACTIVITIES**||
|---|---|---|
|**Unrestricted**<br>**Restricted**<br>**£'000**<br>**£'000**<br>Shop income<br>40<br>9<br>**4. INVESTMENT INCOME**<br>Dividends from investments held<br>**5. INCOME FROM CHARITABLE ACTIVITES**<br>community services<br>Special schools<br>Residential homes and<br>individualised support projects<br>Miscellaneous||**2021**<br>**2020**<br>**£'000**<br>**£**<br>49<br>85<br>**2021**<br>**2020**<br>**£'000**<br>**£**<br>132<br>247<br>**2021**<br>**2020**<br>**£'000**<br>**£**<br>614<br>824<br>2,549<br>2,557<br>13,695<br>13,115<br>3<br>10<br>16,861<br>16,506|
|||**2021**<br>**£'000**<br>132<br>**2021**<br>**£'000**<br>614<br>2,549<br>13,695<br>3<br>16,861|
||||
||||



Income from charitable activities includes restricted grant funding of £482K (2020 £8k) 

Page 47 



## **Nugent Care 2019** 

## NOTES TO THE FINANCIAL STATEMENTS continued FOR THE YEAR ENDED 31 MARCH 2021 

## **6. OTHER INCOME** 

|Fixed asset disposal<br>CJRS grant<br>Covid grant<br>**RAISING FUNDS**<br>**RAISING DONATIONS AND LEGACIES**<br>Fundraising and publicity<br>**OTHER TRADING ACTIVITIES**<br>Charity shop expenditure<br>Aggregate amounts|**2021**<br>**£'000**<br>-<br>156<br>-<br>156<br>**2021**<br>**£'000**<br>282<br>**2021**<br>**£'000**<br>66<br>348|**2020**<br>**£**<br>1<br>-<br>10|
|---|---|---|
|||11|
|||**2020**<br>**£**<br>271|
|||**2020**<br>**£**<br>74|
|||345|



## **7. RAISING FUNDS RAISING DONATIONS AND LEGACIES** 

Expenditure on raising funds includes £9k of expenditure related to restricted funding (2020 £Nil) 

Page 48 



NOTES TO THE FINANCIAL STATEMENTS continued FOR THE YEAR ENDED 31 MARCH 2021 

## **Nugent Care 2019** 

## **8. CHARITABLE ACTIVITIES COSTS** 

|**Activities**<br>**Undertaken**<br>**directly**<br>(i) Unrestricted funds<br>services<br>**766**<br>Special schools<br>**3,063**<br>Residential homes and individualised day<br>support projects<br>**13,808**<br>**17,637**<br>(ii) Restricted funds<br>community<br>services<br>**206**<br>Residential homes and individualised day<br>support projects<br>**506**<br>**18,349**|**Support &**<br>**Governance**<br>**costs**<br>**43**<br>**136**<br>**635**<br>**814**<br>**-**<br>**-**<br>**814**|**Total**<br>**2021**<br>**809**<br>**3,199**<br>**14,443**<br>**18,451**<br>**206**<br>**506**<br>**19,163**|**Total**<br>**2020**<br>1,128<br>3,188<br>16,135|
|---|---|---|---|
||||20,451<br>17<br>189|
||||20,657|



|Office services<br>Quality assurance<br>Purchasing<br>Ops management<br>Personnel<br>Training<br>Property services<br>Finance services<br>Management<br>IT services<br>Health and safety<br>Development<br>Office pensions<br>Fundraising|**Total**<br>**2021**<br>**267**<br>**54**<br>**-**<br>**20**<br>**84**<br>**-**<br>**24**<br>**36**<br>**96**<br>**193**<br>**-**<br>**(6)**<br>**3**<br> **43**<br>**814**|**Total**<br>**2020**<br>383<br>61<br>(7)<br>28<br>44<br>24<br>50<br>28<br>134<br>103<br>19<br>-<br>3<br>76<br>946|
|---|---|---|



Page 49 



NOTES TO THE FINANCIAL STATEMENTS continued FOR THE YEAR ENDED 31 MARCH 2021 

## **Nugent Care 2019** 

## **8     CHARITABLE ACTIVITIES COSTS (Continued)** 

**Net expenditure for the year includes:-** 

||**2021**|**2020**|
|---|---|---|
||**£'000**|**£**|
|Fees payable to the auditor for|||
|Audit|14|30|
|Other services|3|-|
|Depreciation|713|639|
|Operating lease rentals|153|162|



## **9. TRUSTEES REMUNERATION AND BENEFITS** 

No charity trustee received payment for professional or other services supplied to the charity (2020: £nil). 

None of the trustees received or waived any remuneration during the year in respect of their services as trustees (2020: £nil) 

cost of 

the general insurance policy. 

## **TRUSTEES' EXPENSES** 

The charity trustees were not paid or received any other benefits from employment with the charity, (2020: £nil). One trustees was reimbursed expenses during the year of £48 (2020:  Two trustees £285). 

## **10. STAFF COSTS** 

|Wages and salaries<br>Social security costs<br>Pension contributions|**2021**<br>**£'000**<br>11,496<br>968<br>485<br>12,949|**2020**<br>**£**<br>12,178<br>1,019<br>490|
|---|---|---|
|||13,687|



Staff costs include a holiday pay accrual of £153,000 as at 31 March 2021. 

The number of employees whose emoluments in the year exceeded £60,000 was as follows: 

|||**2021**|**2020**|
|---|---|---|---|
|||**Number**|**Number**|
|£60,000|£70,000|1|1|
|£70,000|£80,000|1|1|
|£80,000|£90,000|1|-|
|£90,000|£100,000|1|1|



Page 50 



NOTES TO THE FINANCIAL STATEMENTS continued FOR THE YEAR ENDED 31 MARCH 2021 

## **Nugent Care 2019** 

## **10. STAFF COSTS continued** 

Retirement benefits within a defined benefit scheme are accruing to 0 (2020: 0) of these staff and within a defined contribution scheme to 4 (2020: 3). The charity paid £29,646 (2020: £14,004) in respect of pension contributions on their behalf. 

The average number of paid employees for the year was 507 (2020: 587). 

The key management personnel of the charity this year comprise, the trustees, the Chief Executive, the Chief Operating Officer, the Chief Governance Officer and the Chief Finance Officer. The total employee remuneration and benefits of the key management personnel of the charity were £350,742 (2020: £351,415). 

In order to maintain a quality care service, the charity has utilised external agency staff when operational requirements demand. The total costs incurred this year for use of such staff have amounted to £1,161,806 (2020:  £1,422,833) 

Page 51 



NOTES TO THE FINANCIAL STATEMENTS continued FOR THE YEAR ENDED 31 MARCH 2021 

## **Nugent Care 2019** 

## **11. COMPARATIVES FOR THE STATEMENT OF FINANCIAL ACTIVITIES** 

|**Unrestricted**<br>**Funds**<br>**INCOME AND ENDOWMENTS FROM:**<br>Donations and legacies<br>188<br>**Charitable activities**<br>824<br>Special schools<br>2,557<br>Residential homes and individualised<br>support projects<br>13,107<br>Miscellaneous<br>10<br>Other trading activities<br>85<br>Investment income<br>247<br>Other income<br>11<br>**Total**<br>17,029<br>**EXPENDITURE ON:**<br>Raising funds<br>345<br>**Charitable activities**<br>1,128<br>Special schools<br>3,188<br>Residential homes and individualised<br>support projects<br>16,135<br>Miscellaneous<br>-<br>**Total**<br>20,796<br>Net gains/(losses) on investments<br>(745)<br>**NET INCOME/(EXPENDITURE)**<br>(4,512)<br>**RECONCILIATION OF FUNDS:**<br>**Total funds brought forward**<br>18,721<br>**TOTAL FUNDS CARRIED FORWARD**<br>**14,209**||**Restricted**<br>**Funds**<br>429<br>-<br>-<br>8<br>-<br>-<br>-<br>-<br>437<br>-<br>17<br>-<br>189<br>-<br>206<br>-<br>231<br>839<br>**1,070**||**Total**<br>**Funds**<br>617<br>824<br>2,557<br>13,115<br>10<br>85<br>247<br>11|
|---|---|---|---|---|
|||||17,466<br>345<br>1,145<br>3,188<br>16,324<br>-|
|||||21,002<br>(745)|
|||||(4,281)<br>19,560|
|||||**15,279**|



Page 52 



NOTES TO THE FINANCIAL STATEMENTS continued FOR THE YEAR ENDED 31 MARCH 2021 

## **Nugent Care 2019** 

## **12. GOVERNANCE COSTS** 

|Special Schools<br>Residential Homes and Individualised Support Projects|**2021**<br>**£'000**<br>6<br>19<br>88<br>113|**2020**<br>**£**<br>11<br>31<br>154|
|---|---|---|
|||196|



## **13. TANGIBLE FIXED ASSETS** 

|**COST**<br>At April 1 2020<br>Additions<br>Disposals<br>Revaluation<br>At 31 March 2021<br>**DEPRECIATION**<br>At 1 April 2020<br>Charge for year<br>Eliminated on disposal<br>Revaluation<br>At 31 March 2021<br>**NET BOOK VALUE**<br>At 31 March 2021<br>At 31 March 2020|**Freehold**<br>**Property**<br>**11,481**<br>**-**<br>**-**<br>**(874)**<br>**10,607**<br>3,858<br>181<br>-<br>(368)<br>**3,671**<br>**6,936**<br>7,624|**Building**<br>**Adaptations**<br>**11,627**<br>**331**<br>**(816)**<br>**(326)**<br>**10,816**<br>8,893<br>532<br>(816)<br>(240)<br>**8,369**<br>**2,447**<br>2,734|**Motor**<br>**Vehicles**<br>**71**<br>**-**<br>**-**<br>**-**<br>**71**<br>71<br>-<br>-<br>**71**<br>**-**<br>-|**Totals**<br>23,179<br>331<br>(816)<br>(1,200)|
|---|---|---|---|---|
|||||21,494|
|||||12,822<br>713<br>(816)<br>(608)|
|||||12,111|
|||||9,383|
|||||10,358|



Included in the cost of freehold land and buildings is freehold land of £546,000 which is not depreciated. 

Certain properties were transferred to the charity under trust deeds dated 8 April 1924 and 15 September 1976. At 31 March 2021 freehold property and adaptations relating to those properties are included in tangible fixed assets at a cost of £2.6m. Their market value is likely to be significantly different. 

Page 53 



**Nugent Care 2019** 

NOTES TO THE FINANCIAL STATEMENTS continued FOR THE YEAR ENDED 31 MARCH 2021 

## **14. FIXED ASSET INVESTMENTS** 

|**MARKET VALUE**<br>At 1 April 2020<br>Additions<br>Disposals<br>Revaluation<br>At 31 March 2021<br>**FAIR VALUE**<br>At 31 March 2021<br>At 31 March 2020|**Listed**<br>**Investments**<br>**4,285**<br>**1,769**<br>**(1,769)**<br>**769**<br>**5,054**<br>5,054<br>4,286|
|---|---|



Investments have historically been held in two portfolios managed by Martin Currie Investment Management Limited and BlackRock Investment Managers. The BlackRock portfolio was liquidated during the year. The value of investments held at the year-end can be analysed as follows (2020 Martin Currie Investment Management Limited only): 

|UK equities<br>Overseas equities<br>UK bonds and gilts<br>UK property<br> unit trust<br>UK cash held on deposit|**2021**<br>**£'000**<br>1,350<br>2,605<br>384<br>315<br>400<br>5,054|**2020**<br>**£**<br>2,574<br>1,078<br>286<br>-<br>348|
|---|---|---|
|||4,286|



Page 54 



NOTES TO THE FINANCIAL STATEMENTS continued FOR THE YEAR ENDED 31 MARCH 2021 

## **Nugent Care 2019** 

## **15. INVESTMENT PROPERTY** 

|At April 1 2020<br>Additions<br>Disposals<br>Revaluations<br>At 31 March 2021|**2021**<br>**£'000**<br>143<br>-<br>-<br>-<br>143|**2020**<br>**£**<br>310<br>-<br>(170)<br>3|
|---|---|---|
|||143|



The total fair value of £143,000 relates to one investment property. The value at the year-end has been determined following an in-depth review of sale prices for similar properties in the same area, taking into account the refurbishment of the property carried out in recent years. 

## **16. DEBTORS: AMOUNTS FALLING DUE WITHIN ONE YEAR** 

|Trade debtors<br>Other debtors<br>Prepayments and accrued income<br>**CURRENT ASSET INVESTMENTS**<br>UK cash held on deposit|**2021**<br>**£'000**<br>1,782<br>71<br>252<br>2,105<br>**2021**<br>**£'000**<br>-|**2020**<br>**£**<br>1,881<br>193<br>261|
|---|---|---|
|||2,335|
|||**2020**<br>**£**<br>19|



## **17. CURRENT ASSET INVESTMENTS** 

Page 55 



NOTES TO THE FINANCIAL STATEMENTS continued FOR THE YEAR ENDED 31 MARCH 2021 

## **Nugent Care 2019** 

## **18. CREDITORS: AMOUNTS FALLING DUE WITHIN ONE YEAR** 

|**2021**<br>**£'000**<br>Bank loans and overdrafts (see note 20)<br>2,374<br>Trade creditors<br>359<br>Taxation and social security<br>195<br>Other creditors<br>887<br>3,815<br>Other creditors include:<br>A holiday accrual for £296,000<br>Deferred income at 31 March 2020<br>86<br>Increase in deferrals in the year<br>(4)<br>Deferred income at 31 March 2021<br>82<br>**19. CREDITORS: AMOUNTS FALLING DUE AFTER MORE THAN ONE YEAR**<br>**2021**<br>**£'000**<br>Bank loans (see note 20)<br>213<br>**20. LOANS**<br>An analysis of the maturity of loans is given below:<br>**2021**<br>**£'000**<br>Amounts falling due within one year on demand:<br>Bank overdraft<br>-<br>Bank loans<br>2,374<br>2,374<br>Amounts falling due within one and two years:<br>Bank loans<br> 1-2 years<br>127<br>Amounts falling due within two and five years:<br>Bank loans<br> 2-5 years<br>86|**2020**<br>**£**<br>105<br>791<br>291<br>928|
|---|---|
||2,115|
||**2020**<br>**£**<br>294|
||**2020**<br>**£**<br>-<br>105|
||105|
||108|
||186|



The loan financing is in the form of a secured loan with a variable interest rate. 

Page 56 



NOTES TO THE FINANCIAL STATEMENTS continued FOR THE YEAR ENDED 31 MARCH 2021 

## **Nugent Care 2019** 

## **21. SECURED DEBTS** 

The bank overdraft facility and bank loans are secured on the portfolio of listed investments. 

## **22. ANALYSIS OF NET ASSETS BETWEEN FUNDS** 

|Fixed assets<br>Investments<br>Current assets<br>Current liabilities<br>Long term liabilities|**Unrestricted**<br>**Funds**<br>**9,383**<br>**5,197**<br>**1,923**<br>**(3,815)**<br>**(213)**<br>**12,475**|**Restricted**<br>**Funds**<br>**895**<br>**895**|**2021**<br>**Total**<br>**9,383**<br>**5,197**<br>**2,818**<br>**(3,815)**<br>**(213)**<br>**13,370**|**2020**<br>**Total**<br>10,358<br>4,429<br>2,901<br>(2,115)<br>(294)|
|---|---|---|---|---|
|||||15,279|



Page 57 



NOTES TO THE FINANCIAL STATEMENTS continued FOR THE YEAR ENDED 31 MARCH 2021 

## **Nugent Care 2019** 

## **23. MOVEMENT IN FUNDS** 

|**Unrestricted funds**<br>General fund<br>Designated<br> tangible fixed assets<br>Designated<br> investments<br>**Restricted funds**<br>Specific<br>Home fund<br>Bet 365 adoption services<br>Grant income<br>TOTAL FUNDS|**At 1 April**<br>**2020**<br>757<br>9,023<br>4,429<br>14,209<br>11<br>38<br>8<br>72<br>936<br>5<br>1,070<br>15,279|**Net**<br>**movement**<br>**in funds**<br>(1,911)<br>(592)<br>769<br>(1,734)<br>-<br>-<br>-<br>(18)<br>(157)<br>-<br>(175)<br>(1,909)|**Transfers**<br>**between**<br>**funds**<br>3,080<br>(382)<br>(2,698)<br>-<br>-<br>-<br>-<br>-<br>-<br>-<br>-<br>-|**At 31**<br>**March**<br>**2021**<br>1,926<br>8,049<br>2,500|
|---|---|---|---|---|
|||||12,475<br>11<br>38<br>8<br>54<br>779<br>5|
|||||895|
|||||13,370|



Page 58 



NOTES TO THE FINANCIAL STATEMENTS continued FOR THE YEAR ENDED 31 MARCH 2021 

## **Nugent Care 2019** 

## **23. MOVEMENT IN FUNDS continued** 

Net movement in funds, included in the above are as follows: 

|**Unrestricted funds**<br>General fund<br>Designated<br> fixed assets<br>Designated<br> investments<br>**Restricted funds**<br>Home fund<br>Bet 365 adoption services<br>Grant income<br>Covid 19 funding<br>**TOTAL FUNDS**|**Incoming**<br>**resources**<br>16,879<br>-<br>16,879<br>3<br>1<br>-<br>55<br>487<br>546<br>17,425|**Resources**<br>**expended**<br>(18,790)<br>-<br>(18,790)<br>(3)<br>(1)<br>(18)<br>(212)<br>(487)<br>(721)<br>**(19,511)**|**Gains and**<br>**losses**<br>-<br>(592)<br>769<br>177<br>-<br>-<br>-<br>-<br>-<br>**177**|**Movement**<br>**in funds**<br>(1,911)<br>(592)<br>769|
|---|---|---|---|---|
|||||(1,734)<br>-<br>-<br>(18)<br>(157)|
|||||(175)|
|||||(1,909)|



Page 59 



NOTES TO THE FINANCIAL STATEMENTS continued FOR THE YEAR ENDED 31 MARCH 2021 

## **Nugent Care 2019** 

## **23  MOVEMENT IN FUNDS continued** 

## **Comparatives for movements in funds** 

|**Unrestricted funds**<br>General fund<br>Designated<br> tangible fixed assets<br>Designated<br> investments<br>**Restricted funds**<br>Specific<br>Home fund<br>Bet 365 adoption services<br>Grant income<br>**TOTAL FUNDS**|**At 1 April**<br>**2019**<br>(556)<br>8,768<br>10,509<br>18,721<br>13<br>36<br>7<br>89<br>689<br>5<br>839<br>19,560|**Net**<br>**movement**<br>**in funds**<br>(3,767)<br>-<br>(745)<br>(4,512)<br>-<br>-<br>1<br>(17)<br>247<br>-<br>231<br>(4,281)|**Transfers**<br>**between**<br>**funds**<br>5,080<br>255<br>(5,335)<br>-<br>-<br>-<br>-<br>-<br>-<br>-<br>-<br>-|**At 31**<br>**March**<br>**2020**<br>757<br>9,023<br>4,429|
|---|---|---|---|---|
|||||14,209<br>13<br>36<br>8<br>72<br>936<br>5|
|||||1,070|
|||||15,279|



Page 60 



NOTES TO THE FINANCIAL STATEMENTS continued FOR THE YEAR ENDED 31 MARCH 2021 

## **Nugent Care 2019** 

## **23. MOVEMENT IN FUNDS continued** 

Comparative net movement in funds, included in the above are as follows: 

|**Unrestricted funds**<br>General fund<br>Designated<br> investments<br>**Restricted funds**<br>Home fund<br>Bet 365 adoption services<br>Grant income<br>**TOTAL FUNDS**|**Incoming**<br>**resources**<br>17,029<br>-<br>17,029<br>6<br>2<br>-<br>429<br>437<br>17,466|**Resources**<br>**expended**<br>(20,796)<br>-<br>(20,796)<br>(6)<br>(1)<br>(17)<br>(182)<br>(206)<br>(21,002)|**Gains and**<br>**losses**<br>-<br>(745)<br>(745)<br>-<br>-<br>-<br>-<br>-<br>(745)|**Movement**<br>**in funds**<br>(3,767)<br>(745)<br>(4,512)<br>-<br>1<br>(17)<br>247<br>231<br>(4,281)|
|---|---|---|---|---|
||||||
||||||
||||||



Page 61 



**Nugent Care 2019** 

NOTES TO THE FINANCIAL STATEMENTS continued FOR THE YEAR ENDED 31 MARCH 2021 

## **23. MOVEMENT IN FUNDS continued** 

## **FUNDS AND TRANSFERS BETWEEN FUNDS** 

The tangible fixed asset funds represent the amount of reserves needed to provide the property and equipment for the charity to operate. They equate to the book value of fixed assets less loans used to fund those fixed assets. 

The home fund and children's fund balances relate to amounts raised by individual projects and establishments. The balances are restricted, to be expended by the individual homes as and when required. 

The Bet 365 adoption services fund is a specific donation to support the adoption service. 

.                                                                          , 

The grant income fund is made up of: 

Grant income for the provision of a media wall and exercise equipment and to fund the cost of new doors and CCTV equipment. 

Grant income for the refurbishment works to the bedrooms and bathrooms at one of the services. Grant income in respect of improvements at one of the services including: 

CCTV Improvements. Security System. W.C.  Locks on corridors. Dining Room furniture. Visitor System. Control Panel door replacements. 

The transfer to the restricted tangible fixed assets fund was made when the monies were expended. 

Grant income in respect of staff costs to allow staff training to take place. 

Page 62 



**Nugent Care 2019** 

NOTES TO THE FINANCIAL STATEMENTS continued FOR THE YEAR ENDED 31 MARCH 2021 

## **24. PENSION SCHEMES** 

Scheme (TPS), and the Aviva Pension Scheme. The total pension cost for the year was £489,930 (2020: £431,408). 

## **a) Teachers' Pension Scheme** 

The charity participates in a multiScheme (England and Wales) ("the Scheme"), for its teaching staff. Con basis are credited to the Exchequer under arrangements governed by the Superannuation Act 1972. It is not possible or appropriate to identify the assets and liabilities of the Scheme which are attributable to the charity. Accordingly, the charity has taken advantage of the exemption in FRS 102 and has accounted for its contributions to the scheme as if it were a defined contribution scheme.  The verned by the Teachers Pension Scheme regulations 2014. 

The Government Actuary, using normal actuarial principles, conducts a formal actuarial review of the TPS in accordance with the Public Service Pensions (Valuations and Employer Cost Cap) Directions 2014 published by HM Treasury every 4 years. The aim of the review is to specify the level of future contributions. Actuarial scheme valuations are dependent on assumptions about the value of future costs, design of benefits and many other factors. The latest actuarial valuation of the TPS was carried out as at 31 March 2016. The valuation report was published by the Department for Education on 5 March 2019. The key elements of the valuation and subsequent consultation are: 

- employer contribution rates set at 23.68% of pensionable pay (including a 0.08% administration levy) 

- total scheme liabilities (pensions currently in payment and the estimated cost of future benefits) for service to the effective date of £218,100 million and notional assets (estimated future contributions together with the notional investments held at the valuation date) of £196,100 million, giving a notional past service deficit of £22,000 million 

- the SCAPE rate, set by HMT, is used to determine the notional investment return. The current SCAPE rate is 2.4% above the rate of CPI. assumed real rate of return is 2.4% in excess of prices and 2% in excess of earnings. The rate of real earnings growth is assumed to be 2.2%. The assumed nominal rate of return including earnings growth is 4.45%. 

The next valuation result is due to be implemented from 1 April 2023. 

The superannuation charge for the year represents total employer contributions payable to the scheme of £201,100 (2020: £160,416). 

## **b) Aviva Pension Scheme** 

For staff not in the defined benefits scheme the charity operates a Stakeholder pension scheme. This is a unit-linked defined contribution scheme from Aviva.  The total employer contributions for the year end were £201,100 (2020: £329,514). 

Page 63 



**Nugent Care 2019** 

NOTES TO THE FINANCIAL STATEMENTS continued FOR THE YEAR ENDED 31 MARCH 2021 

## **25. CONTINGENT LIABILITIES** 

There were no material contingent liabilities in 2021 (2020: £nil). 

## **26. CAPITAL COMMITMENTS** 

There were no capital commitments contracted, but not provided for, at the year-end (2020: £nil). 

## **27. OTHER FINANCIAL COMMITMENTS** 

Guarantee dated 9 March 2010 in favour of Liverpool City Council for £53,500. 

## **28. RELATED PARTY DISCLOSURES** 

Nugent Care is intrinsically linked with the Roman Catholic Archdiocese of Liverpool and has the incumbent Archbishop serving as President. This link is a major influence on the ethos, culture and objectives of the charity. Within this relationship, the Archdiocese has also conveyed properties for use by the charity in providing residential schools and homes. 

Nugent Care controls Nugent Social Enterprises CIC (registered in England and Wales, registered number 08825282). Nugent Social Enterprises was incorporated in 23 December 2013 to operate The Courtyard Cafe and training centre with the aim of providing training for young people not in education, employment or training and employment for adults with learning disabilities. It began trading in May 2014 and ceased trading in May 2017 when the company became dormant. Its accounts have not been consolidated into the financial statements on Nugent Care on the grounds of immateriality. 

Nugent Multi Academy Trust (operating as Nugent Academy Trust) was incorporated on 26th September 2019. The company is an academy trust and as such is a separate legal entity from Nugent Care. 

However, the Corporate Trustee Nugent Care 2019, Normandie Wragg Nugent Care CEO and Alan Dean current Trustee and Director of Nugent Care 2019 are the members of the Academy Trust and are registered as persons with significant control over the entity at Companies House. 

The Chief Finance Officer and the Chief Governance Officer of Nugent Care are both directors of the Academy Trust. 

There has been no activity within the Trust during the year ended 31 March 2021. 

Page 64 



NOTES TO THE FINANCIAL STATEMENTS continued FOR THE YEAR ENDED 31 MARCH 2021 

## **Nugent Care 2019** 

## **29. POST BALANCE SHEET EVENTS** 

## **Coronavirus Business Interruption Loan** 

The charity repaid in full a Coronavirus Business Interruption Loan post year end in the sum of £2.25m. 

## **Sale of Property** 

The sale of James Nugent Court, a former Adult Residential Care home, was completed post year end. The carrying value of the asset at 31 March 2021 was £3.59m. 

## **30. MONEY** 

1 totalled £323,729 (2020: £292,073). In accordance with the requirements of the Statement of Recommended Practice, Accounting and Reporting by Charities this amount and the corresponding creditor are not included in these accounts. 

Page 65 



NOTES TO THE FINANCIAL STATEMENTS continued FOR THE YEAR ENDED 31 MARCH 2021 

## **Nugent Care 2019** 

## **31. OPERATING LEASES** 

|Minimum lease payments due:<br>Within 1 year<br>Within 2<br> 5 years<br>In more than 5 years<br>Special schools|**Land and**<br>**buildings**<br>17<br>9<br>-<br>26|**Other**<br>91<br>107<br>-<br>198|**Totals**<br>108<br>116<br>-|
|---|---|---|---|
||||224|



Page 66 

