REGISTERED CHARITY NUMBER: 1185304
WILLOWS COUNSELLING SERVICE
UNAUDITED FINANCIAL STATEMENTS
FOR THE YEAR ENDED
31 AUGUST 2024

WILLOWS COUNSELLING SERVICE
CONTENTS OF THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 AUGUST 2024
Page
Report of the Trustees
Independent Examlner's Report
Statement of Flnan¢ial Actlvities
statement of Financial Position
Notes to the Financial Statements
7 to 12
Detailed Staternent of Financial Activitie5
13

WILLOWS COUNSELLING SERVICE
REPORT OF THE TRUSTEES
FOR THE YEAR ENDED 31 AUGUST 2024
The trustees present their report with the financTal statements of the charity for the year ended
31 August 2024. The trustees have adopted the provisions of Accounting and Reporting by Charitie5'.
Statement of Recommended Practice applicable to charlties preparing thelr accounts in accordance with
the Financial Reporting Standard applicable in the UK and Republlc of Ireland IFRS 1021 (effective L
January 20191.
OBJECTIVES AND ACTIVITIES
Objectlves and alms
The restoration of psychologlcal, emotlonal, splrltual, and physlcal health by counselling, counsellor
training and research.
To be known as the leading provider of counsellingi coun5ellor training and research on mental health
and wellbeing in Wiltshire.
To be a life changing and pioneering catalyst for growth and recovery in the lives of all who encounter
Willows by providing an integrative and holistic approach to the needs of the individua15, familie5, and
comwunities through creative and caring services.
Slgnlflcant a¢tlvities
CEO - Our leadership model of a Joint CEO role has proved to be highly successful over the year and our
Counselling Manager and Training Manager remaln in post as Co CEOS.
The focLJS of this financial year has been to strengthen our Income across the service and to review our
cost base. This has had an incredibly positive impart on our finances as is seen in our year-end results.
Marketing Strategy - In December 2023 Willows won a competition run by Gel Studios with a prize for
the development of a creative solution worth £5,000. We used this opportunity to build on the launch of
our new website by developing a marketing strategy and the tools needed to better market the work we
do.
Fundraising Walk - During the year, d team of staff, students and volunteers took on the challenge to
walk 25km to raise funds to support Counselling. This proved to be remarkably successful, and we raised
over £6,000.
Counselling Willows continues to recelve a high number of cllent referrals and over the past year we
have delivered over 1500 counselling sessions.
Our joint protocol for counselling clients from Domestic Violence Forum Swindon continue5. Although
there have been issues from within the Borough's housing, we have seen a number of clients through
this scheme, and we continue conversations with Swindon Borough Council to ensure the funding
remains well utilised.
We have worked with Swindon Women's Aid under our new agreement, which ensures we operate on a
full cost recovery basis. This has been successful for us thus far and we are keen to continue this
arrangement with Swindon Women's Aid.
Training Wlllows continues to deliver our level 2, 3, 4 and 6 Courses in house, with all courses receivlng
more applbcations than places available through the academic year.
This year we also launched our Introduction to Counselling and Listening course has been developed to
offer training for those in roles who, personally or professionally, are required to actively listen and offer
5UPPOrt to the emotiona1 needs and wellbeing of others.
Willows also continued to deliver its high quality CPD and extended the offering to Include a weekend
course for those who have passed our1evel 6.
ACHIEVEMENT AND PERFORMANCE
Charltable activlties
Willows continues to offer subsidlsed and, in some cases, free counselling to adults who are struggllng
with issues including anxietyi bereavernenti job related issues. anger difficulties, stress and trauma.
Page I

WILLOWS COUNSELLING SERVZCE
REPORT OF THE TRUSTEES
FOR THE YEAR ENDEO 31 AUGUST 2024
ACHIEVEMENT AND PERFORMANCE
Fundraising activities
Fundraising via grants and trusts has been achieved In Ilne with our plan. Over the past year funding
ralged by grants has been granted by..
Wiltshire Community Foundation - PCC Community Action Fund £5,000
Co-op Supermarkets £500
A5da Foundation E400
SNG Sovereign Housing £910
Gib50n trust £3,000
Wiltshire Community Foundation Community Fund £5,000
South SwlndL)n Parish Council £1,000
Wiltshire Communlty Foundation - Haydon Wick Fund £2,880
St James Place £2,500
RWE £500
WH Smith £1,000
FINANCIAL REVIEW
Principal funding sources
Willows principal funding sources are tlonations from individuals as supporters and counselling fees.
There are also donations from local churches and organisation5. In addition, Willows completes grant
applications to fund specific work. Further funding 15 received from student payments for the various
Willows training courses and CPD workshops. Additional funding is achieved through specific fundrai5Ing
activities.
Reserve5 policy
The trustees have a policy of having 4 months, operating payments in general fund current accounts and
l years in training account5. The reserves fund 15 for general contingencies plus capital expenditure with
the majority held In an Interest-bearing bank account. At the end of the year the balance in the bank
accounts representing the reserve fund was £ 105,017.
FUTURE PLANS
Build on the flnancial stabillty achieved in the year by continuing to embed our counselling fee structure
and dlversifying the use tsf our physical resources.
Strengthen Dur counsellor ￿$OurceS and network by introducing a fee strutture so that counsellors are
fairly rewarded for the work they do with LJ5.
Increasing our tralning offering by addlng our Introdurtory level course and Level 6 CPD weekend to our
calendar of training as regular courses and possible development of a Level 5 course to fill the gap made
by the upgrade of our Level 5 to Level 6. Develop our B2B offerin9 for training working with local
businesses.
STRUCTURE, GOVERNANCE AND MANAGEMENT
Governing document
The charity is controlled by its governing document, a deed of trust and constitutes an unincorporated
charity.
REFERENCE AND ADMINISTRATIVE DETAILS
Regr5tered Charity number
1185304
Prlncipal addre55
The Willows Centre
I I Prospect Place
SWINDON
Wiltshire
SNI 3LQ
Page 2

WILLOWS COUNSELLING SERVICE
REPORT OF THE TRUSTEES
FOR THE YEAR ENDED 31 AUGiJsf 2024
Trustees
Dr H E Randell-sly (resigned 10. 12.24)
Mr G C Holmes {resigned 10. 12.24)
Mrs J Wells (resigned 14.5.241
Ms T Lowe
Ms C Forty
Ms S Mitchell (appointed 26.3.24) (reslgned 16. 10.24)
Mrs F Prinzi (appointed 26.3.24)
Mr G Pirt (appointed 5.11.241
Independent Examlner
Morris Owen
Chartered Accountants
43-45 Devizes Road
SWINDON
Wiltshire
SNI 4BG
Approved by order of the board of trustees on 14 January 2025 and signed on its behalf by:
Mrs F Prinzi Trustee
Page 3

INDEPENDENT EXAMINER'S REPORT TO THE TRUSTEES OF
WILLOWS COUNSELLING SERVICE
Independent examlner's report to the trustees of Wlllows Counselllng Servlce
I report to the charity trustees on my examination of the accounts of Willows Counselling Service (the
Trust) for the year ended 31 August 2024.
Respon$lbllltle$ and bas1$ of report
As the charlty trustees of the Trust you are resr>onsible for the preparatlon of the accounts In accordance
with the requirements of the Charities Act 2011 I'the Act'l.
I report in respect of my examination of the Trust's accounts carried out under Section 145 of the Act
and in carrying out my examination I have followed all applicable Directions given by the Charity
Commission under Section 145{5){b) of the Act.
Independent examiner's statement
I have completed my examination. I confirm that no material matters have come to my attention in
connection with the examination givlng me cause to believe that In any material respect..
accounting records were not kept Sn respect of the Trust as required by Section 130 of the Act,. or
the accounts do not accord with those records,. or
the accounts do not comply with the applicable requirements concerning the form and content of
accounts set out in the Charities (Accounts and Reports) Re9ulations 2008 other than any
requirement that the account5 give a true and fair view which Is not a matter considered as part of
an independent examination.
I have no concerns and have come across no other matters in connection with the examinètion to which
attent10n should be drawn in this report in order to enable a proper understanding of the accounts to be
reached.
lan Sumbler FCCA
Morris Owen
Chartered Accountants
43-45 Devizes Road
SWINDON
Wiltshire
SNI 4BG
Date..
14. Di.
Page 4

WILLOWS COUNSELLING SERVICE
STATEfvIENT OF FINANCIAL ACTIVITIES
FOR THE YEAR ENDED 31 AUGUST 2024
2024
Total
funds
2023
Total
funds
Unrestricted
funds
Restricted
fund
Notes
INCOME AND ENDOWMENTS FROM
Donations and legacies
43,774
43,774
39,384
Other trading activities
Investment Income
172,050
20,199
172,050
20,199
124,873
11,925
Total
236,023
236,023
176,182
EXPENDITURE ON
Charitable artlvltles
Direct charitable activities
246,571
452
247,023
224,903
NET INCOME/(EXPENDITURE)
(10,548)
(452)
(11,000)
148,7211
RECONCILIATION OF FUNDS
Total funds brought forward
673,329
4,524
677,853
726,574
TOTAL FUNDS CARRIED FORWARD
662,781
4,072
666,853
677,853
The notes form part of these financial statements
Page 5

WILLOWS COUNSELLING SERVICE
STATEMENT OF FINANCIAL POSITION
31 AUGUST 2024
2024
Total
funds
2023
Total
funds
Unrestrlcted Restrirted
funds
fund
Notes
FIXED ASSETS
Tangible assets
io
621,254
4,072
625,326
629,085
CURRENT ASSETS
Debtors
Cash at bank and in hand
70,844
105,083
70,844
105,083
34,788
118,732
175,927
175,927
153,520
CREDITORS
Amounts falling due within one year
12
(2,355)
(2,355)
(3,098)
NET CURRENT Assgrs
173,572
173,572
150,422
TOTAL ASSETS LESS CURRENT
LIABILITIES
794,826
4,072
798,898
779,507
ACCRUALS AND DEFERREO INCOME
13 (132,045)
(132,045) { LO L,654)
NET ASSETS
662.781
4,072
666,853
677,853
FUNDS
Unrestricted funds
Restricted funds
14
662,781
4,072
673,329
4,524
TOTAL FUNDS
666,853
677,853
The financial statements were approved by the Board of Trustees and authorised for issue on
14 January 2025 and were signed on its behalf by..
Mrs F Prlnzl Trustee
The notes form part of these financial staternents
Page 6

WILLOWS COUNSELLING SERVICE
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 AUGUST 2024
CHARITY INFORMATION
The charity is a CIO registered number 1185304 wlth the Charity Commisslon for England &
Wales.
The main address is The Willows Centre, 11 Prospect Place, Swindon SN 1 3LQ.
These financial statements are presented In Britlsh Pounds {GBPI, whlch Is the charity's funttional
and presentational currency.
ACCOUNTING POLICIES
Basi5 of preparing the financial statements
The financial statements of the charity, which is a public benefit entity under FRS 102, have been
prepared in accordance with the Charities SORP {FFiS 102) 'Accounting and Reporting by Chanties-.
Statement of Recommended Practice applicable to charities preparing their accounts in accordance
with the Financlal Reporting Standard applicable in the UK and Republic of Ireland IFRS 102)
{effertive l January 20191,, Financial Reporting Standard 102 'The Financial Reporting Standard
applicable in the UK and Republic of Ireland, and the Charities Act 2011. The financial statements
have been prepared under the historical cost convention.
Income
All income is recognised in the Statement of Financial Activities once the charity has entitlement to
the funds, It is probable that the income will be received and the amount can be measured
reliably.
Expenditure
Liabilitles are recognised as expenditure as soon as there is a legal or constnjctive obligation
committing the charity to that expenditure, it is probable that a transfer of economic benefits wlll
be required in settlement and the amount of the obligation can be measured reliably. Expenditure
is accounted for on an actrua15 basis and has been classified under headings that aggregate all
cost related to the category. Where costs cannot be directly attributed to particular headings they
have been allocated to actlvlties on a basis consistent with the use of resources.
Tangible fixed assets
Depreciation is provided at the following annual rates in order to write off each asset over its
estimated useful life.
Long leasehold
Fixtures and fittings
Over the term of the lease
15Wo on reducing balance
Taxatlon
The charity is exempt from tax on Its charitable activities.
Fund accounting
Unrestricted funds can be used in accordance with the charitable objectives at the discretion of the
trustees.
Restrfcted funds can only be used for particular restrlcted purposes within the objects of the
charity. Restrictions arise when speclfbed by the donor or when funds are raised for particular
restricted purposes.
Further explanation of the nature and purpose of each fund is included in the note5 to the financial
statements.
Page 7
continued...

WILLOWS COUNSELLING SERVICE
NOTES TO THE FINANCIAL STATEMENTS - Contlnued
FOR THE YEAR ENDED 31 AUGUST 2024
DONATIONS AND LEGACIES
2024
2023
Donation5
Gift aid
Grants
19,446
1,638
22,690
19,772
1,488
18,124
43,774
39,384
Grants received, included in the above, are as follows..
2024
2023
Other grants
22,690
18,124
OTHER TRADING ACTIVITIES
2024
2023
Counselling
Training
Other income
S9,614
105,344
7,092
32,139
92,734
172,050
124,873
INVESTMENT INCOME
2024
2023
Property
Deposit account interest
17,061
3,138
9,959
1,966
20,199
11,925
TRUSTEES. REMUNERATION AND BENEFITS
There were no trustees, remuneratlon or other benefits for the year ended 31 August 2024 nor for
the year ended 31 August 2023.
Trustees. expenses
There were no trustees, expenses paid for the year ended 3 1 August 2024 nor for the year ended
31 August 2023.
STAFF COSTS
2024
2023
Wages and salaries
136,640
119,565
136,640
119,565
Page 8
continued...

WXLLOWS COUNSELLING SERVICE
NOTES TO THE FINANCIAL STATEMENTS - contlnued
FOR THE YEAR ENDED 31 AUGUST 2024
STAFF COSTS - continued
The average monthly number of employees during the year was a5 follows:
2024
2023
CEO
Treasurer
Counselling
Training
Administration
No employees received emoluments in excess of £60,000.
COMPARATIVES FOR THE STATEMENT OF FINANCIAL ACTIVITIES
Unrestricted
funds
Restrlcted
fund
Total
funds
INCOME AND ENDOWMENTS FROM
Donations and legacies
34,860
4,524
39,384
Other tradlng activities
Investment income
124,673
11,925
124,873
11,925
Total
171,658
4,524
176, 182
EXPENDITURE ON
Charltable a¢tivitie5
Dirert charitable activities
224,903
224,903
NET INCOME/(EXPENDITURE)
153,2451
4,524
148,721)
RECONCILIATION OF FUNDS
Total funds brought forward
726,574
726,574
TOTAL FUNDS CARRIED FORWARD
673,329
4,524
677,853
INDEPENDENT EXAMINER FEE
2024
2023
Statutory accounts production & external scrutiny
2,150
2,000
2,150
2,000
Page 9
continued...

WILLOWS COUNSELLING SERVICE
NOTES TO THE FINANCIAL STATEMENTS- continued
FOR THE YEAR ENDED 31 AUGUST 2024
10. TANGIBLE FIXED ASSETS
Fixtures
and
fittings
Freehold
property
Long
leasehold
Totals
COST
At I September 2023
Additions
135,000
480,000
44,266
5,682
659,266
5,682
At 3 1 August 2024
135,000
480,000
49,948 ,1 664,948
DEPRECIATION
At I September 2023
Charge for year
12,750
4,250
17,431
5,191
30,181
9,441
At 31 August 2024
17,000.
22,622
39,622
NET BOOK VALUE
At 3 1 August 2024
135,000 ,
463,000
27,326
625,326
At 3 1 August 2023
135,000
467,250
26,835
629,085
11. DEBTORS: AMOUNTS FALLING DUE wrrHIN ONE YEAR
2024
2023
other debtors
70,844
34,788
12. CREDITORS: AMOUNTS FALUNG DUE WITHIN ONE YEAR
2024
2023
Taxation and social security
other creditors
1,216
1,139
2,690
408
2,355
3,098
13. ACCRUALS AND DEFERRED INCOME
2024
2023
Accruals and deferred income
132,045
101,654
14. MOVEMENT IN FUNDS
Net
movement
in funds
At
31.8.24
At 1.9.23
Unrestricted funds
General fund
TraSnlng - Designated
584,624
88,705
(27,9461
17,398
556,678
106,103
673,329
(10,548)
662,781
Restrlcted funds
Outbu11dings
4,524
(452)
4,072
TOTAL FUNDS
677,853
(11,000)
666,853
Page 10
continued...

WILLOWS COUNSELLING SERVICE
NOTES TO THE FINANCIAL STATEMENTS - continued
FOR THE YEAR ENDED 31 AUGUST 2024
14.
MOVEMENT IN FUNDS - Contlnued
Net movement in funds, included in the above are as follows..
Incoming
resource5
Resources
expended
Movement
in funds
Unrestrlcted funds
General fund
Training - Designated
130,679
105,344
{158,625)
(87,946)
(27,946)
17,398
236,023
{246,571)
(10,548)
Restricted funds
Outbuilding5
(452)
{452)
TOTAL FUNDS
236,023
(Z47,023)
(11,000)
Comparatlves for movement In funds
Net
movement
in funds
At
31.8.23
At 1.9.22
Unrestricted funds
General fund
Training Designated
634,293
92,28L
149,669)
13,576)
584,624
88,705
726,574
153,245)
673,329
Restrlcted funds
Outbuilding5
4,524
4,524
TOTAL FUNDS
726,574
(48,721)
677,853
Comparative net movement in fund5, included in the above are as follows-
Incoming
resources
Resources
expended
Movement
in funds
Unrestricted funds
General fund
Training Designated
78,924
92,734
(128,593)
196,310)
149,669)
13,576)
171,658
(224,9031
153,2451
Restricted funds
Outbuildings
4,524
4,524
TOTAL FUNDS
176,182
(224,903)
{48,721)
Page 11
continued...

WILLOWS COUNSELLING SERVICE
NOTES TO THE FINANCIAL STATEMENTS - ¢ontlnued
FOR THE YEAR ENDEO 31 AUGUST 2024
14.
MOVEMENT IN FUNDS- continued
A current year 12 months and prlor year 12 months combined position is as follows:
Net
movefnent
In funds
At
31.8.24
At 1.9.22
Unrestricted funds
General fund
Trainlng - Designated
634,293
92,281
177,615)
13,822
556,678
106, 103
726,574
163,793)
662,781
Restricted funds
Outbuildings
4,072
4,072
TOTAL FUNDS
726,574
{59,7211
666,853
A current year 12 months and prior year 12 months comblned net movement in ftjnds, included In
the above are as follows..
Incoming
resources
Resources
expended
Movement
in funds
Unrestrleted funds
General fund
Training - Deslgnated
209,603
198,078
(287,218)
(184,256)
177,6151
13,822
407,681
1471,474)
163,7931
Restricted funds
Outbuildbngs
4,524
1452)
4,072
TOTAL FUNDS
412,205
{471,926}
{59,721)
Willows has received a restricted grant awarded by Screwfix alltswing us to build a new shed that
will be more secure and fit for purpose. The grant covers the building of the shed and all
associated works.
15.
RELATED PARTY DISCLOSURES
There were no related party transactions for the year ended 3 1 August 2024.
Page 12