
## **Trustees’ Annual Report for the period** 

**From 01 July 2023 Period start date   To 30 June 2024   Period end date Charity name: Tyneside Welcomes** 

**Charity registration number: 1183738** 

## **Objectives and Activities** 

||SORP<br>reference||
|---|---|---|
|Summary of the purposes<br>of the charity as set out in<br>its governing document|Para 1.17|Tyneside Welcomes exists for the public benefit of<br>refugees and their host communities in Northeast<br>England:-<br>(1) To relieve poverty and to preserve and protect<br>the physical and mental health of those granted<br>refugee status and their dependants particularly by<br>practical support, advice and assistance with the<br>provision of housing;<br>(2) To advance the education and training of those<br>granted refugee status and their dependents in<br>need thereof so as to advance them in life and<br>assist them to adapt within a new community; and<br>In furtherance of the above 2 purposes the<br>organisation Tyneside Welcomes sponsors the<br>integration of refugees and local communities<br>through practical action and supportive partnerships<br>with statutory and other agencies.|
|Summary of the main<br>activities in relation to<br>those purposes for the<br>public benefit, in<br>particular, the activities,<br>projects or services<br>identified in the accounts.|Para 1.17<br>and 1.19|The way we achieve 1 and 2 is through the<br>community sponsorship scheme (the community<br>version of the UK Resettlement Scheme -UKRS-<br>utilised by Local Authorities) with the Home Office.<br>We fundraise for the required 9K per family, identify<br>housing, develop a resettlement plan covering<br>ESOL, education, cultural orientation and<br>integration, support with banking, benefits and<br>budgeting, volunteering and employment and<br>accessing health and other relevant services. We<br>submit applications to the Home Office and when<br>approved we sign up to a contract to provide<br>support services to the family.<br>We have developed a one organisation model<br>whereby, through a core group of lead sponsors,<br>we provide lead sponsorship for emerging<br>community sponsorship groups that establish<br>‘branches’ of Tyneside Welcomes. We currently<br>have the original Forest Hall branch plus the<br>Gosforth Welcomes branch.|



1 



|||Working on a broader geographical basis means we<br>have had to build relationships with three Local<br>Authorities: North Tyneside, Gateshead and<br>Newcastle. We have been successful in getting<br>approval to operate community sponsorship in all<br>three Local Authority areas.<br>The specific activities we have been involved with<br>have been.<br>-<br>Transition to independence for the first<br>family in Forest Hall (arrived 1 July 2021).<br>We have identified a more suitable property<br>for them via a private landlord in Forest Hall<br>and they moved in February 2023. Tyneside<br>Welcomes have taken on the property<br>management role for the house for the<br>duration of the 2 years lease. We supported<br>them in getting on Tyne and Wear Homes<br>register and with application for Indefinite<br>Leave to Remain/citizenship status for their<br>children.<br>-<br>Post-arrival meetings with RESET were<br>positive for all families<br>-<br>The Gosforth branch are successfully<br>settling a family of 4 in the Ouseburn area<br>and are providing daily support and advice<br>and organising social activities.<br>-<br>Fundraising efforts have reduced because of<br>time dedicated to supporting families but<br>donations are still healthy i.e. individual<br>donations and standing orders.<br>-<br>Identifying properties. We identified<br>landlords willing to rent their properties at<br>the housing benefit allowance cap.  In all<br>cases this entailed taking on some property<br>management responsibilities.|
|---|---|---|
|Statement confirming<br>whether the trustees<br>have had regard to the<br>guidance issued by the<br>Charity Commission on<br>public benefit|Para 1.18|The trustees have had regard to the guidance<br>issued by the Charity Commission on public benefit.<br>New Trustees have been sent government<br>guidance on becoming a trustee and had induction<br>by zoom on Tyneside Welcomes constitution and<br>charitable objectives.<br>https://www.gov.uk/government/publications/charity-<br>trustee-welcome-pack<br>We have recruited a Trustee with experience of<br>being a refugee.|



## **Additional information (optional)** 

You may choose to include further statements where relevant about: 

SORP reference 

2 



|Policy on grant making|Para 1.38|Tyneside Welcomes does not make grants.|
|---|---|---|
|Policy on social investment<br>including program related<br>investment|Para 1.38|n/a|
|Contribution made by<br>volunteers|Para 1.38|We have now had over 3 years’ experience in<br>supporting the original Forest Hall family and<br>welcomed a further family in the previous<br>financial year. Experienced volunteers are<br>mentoring newer volunteers and providing cross<br>branch support.<br>All Tyneside Welcomes activity is volunteer-led.<br>No member or Trustee has received payment.<br>Volunteers have given skills and resources to<br>which they have access – financial, governance<br>administrative, safeguarding, support, fundraising<br>and other professional skills, time and effort. This<br>has put us in the position that we have the<br>combined skills, expertise and resources to<br>resettle multiple families.<br>The lead sponsorship support we provide to our<br>new branches is voluntary and without any<br>charge. We have also been able to provide pump<br>prime funding to enable new branches to rapidly<br>submit applications to the Home Office and<br>receive families. As described previously, there<br>have been challenges with two family<br>breakdowns. This put a huge amount of pressure<br>on volunteers.|
|Other||Following our successful bid to the Community<br>Foundation for a small grant (£3,700) to cover<br>training costs and one year membership of Tyne<br>and Wear Citizens, we undertook a range of<br>volunteer training.|



## **Achievements and Performance** 

||SORP reference||
|---|---|---|
|Summary of the main<br>achievements of the charity,<br>identifying the difference the<br>charity’s work has made to<br>the circumstances of its<br>beneficiaries and any wider<br>benefits to society as a<br>whole.|Para 1.20|- We have continued to support the latest<br>household that we sponsored, including<br>support for complex and enduring medical<br>issues, so that they are resettling<br>successfully.<br>- We have developed relationships with<br>Local Authorities and other stake-holders<br>and provided financial management and<br>governance within Tyneside Welcomes so<br>that the family welcomed last year is<br>supported to resettle in the UK.|



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- Positive examples of resettlement have knock on effects; changing attitudes and promoting inclusivity in local communities. -we have taken an outreach approach to use of social media so interested parties are aware of what we are doing through our blog and Facebook and Instagram posts whilst avoiding undue publicity on the family themselves and their refugee status. 

## **Additional information (optional)** 

## You may choose to include further statements where relevant about: 

|<br>Achievements against<br>objectives set|<br>Para 1.41|<br>We have found it extremely difficult to<br>source further suitable accommodation,<br>which has restricted our ability to welcome<br>further households|
|---|---|---|
|Performance of fundraising<br>activities against objectives<br>set|Para 1.41|We have managed our existing<br>commitments and have sufficient funds,<br>including an enhanced reserve, to<br>consolidate our work and to plan another<br>application to the Home Office.|
|Investment performance<br>against objectives|Para 1.41|n/a|
|Other|||



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## **Financial Review** 

|**Financial Review**|||
|---|---|---|
|Review of the charity’s<br>financial position at the end<br>of the period|Para 1.21|**The end of year balance for 2023/2024**<br>**was:**<br>**Triodos:                      £10,095**<br>**Cooperative Bank:    £6,743**<br>**Total:                          £16,839**<br>**(Please see financial report added**<br>**separately)**|
|Statement explaining the<br>policy for holding reserves<br>stating why they are held|Para 1.22|We have a reserves policy, following<br>recommendations from our external<br>assessor. We maintain a reserve of £7K<br>unrestricted funding as a contingency for<br>unexpected events e.g. covering for<br>emergency repairs, additional costs<br>incurred by family breakdown. We do not<br>employ staff and have very small running<br>costs so this should be sufficient but we will<br>keep it under review.|
|Amount of reserves held|Para 1.22|£7K|
|Reasons for holding zero<br>reserves|Para 1.22|n/a|
|Details of fund materially in<br>deficit|Para 1.24|n/a|
|Explanation of any<br>uncertainties about the<br>charity continuing as a going<br>concern|Para 1.23|The main uncertainty is Government Policy<br>related to the Community Sponsorship<br>model. Our reliance on volunteers brings<br>with it the assumption (and associated risk)<br>that there will be people willing to<br>undertake the work on an ongoing basis.<br>We have taken on additional<br>responsibilities such as property<br>management, for the Forest Hall and<br>Gosforth families. These are not our core<br>strengths.|



## **Additional information (optional)** You may choose to include further statements where relevant about: 

|<br>The charity’s principal<br>sources of funds (including<br>any fundraising)|<br>Para 1.47|<br>Tyneside Welcomes’ principal sources of<br>funding are through donations (both one off<br>and standing orders) and fundraising<br>events. We received a Community<br>Foundation grant of £3.700 last year.|
|---|---|---|
|Investment policy and<br>objectives including any<br>social investment policy<br>adopted|Para 1.46|n/a|
|A description of the principal<br>risks facing the charity|Para 1.46|We have compiled a Risk Register which is<br>appended below|
|Other|||



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## **Structure, Governance and Management** 

|Description of charity’s<br>trusts:|||
|---|---|---|
|Type of governing document<br>(trust deed, royal charter)|Para 1.25|Trust deed|
|How is the charity<br>constituted?<br>(e.g unincorporated<br>association, CIO)|Para 1.25|CIO|
|Trustee selection methods<br>including details of any<br>constitutional provisions e.g.<br>election to post or name of<br>any person or body entitled<br>to appoint one or more<br>trustees|Para 1.25|Appropriate relevant experience at right<br>level, as decided by existing trustees. Two<br>trustee references are taken up. We aim to<br>increase diversity among the Trustees. We<br>now have one Trustee with experience of<br>being a refugee and significant experience<br>supporting refugees and asylum seekers.<br>We are also encouraging representation<br>across new branches of Tyneside<br>Welcomes. A recruitment and selection<br>process has been implemented and is<br>overseen by the Finance and Governance<br>Group.|



## **Additional information (optional)** You may choose to include further statements where relevant about: 

|<br>Policies and procedures<br>adopted for the induction<br>and training of trustees|<br>Para 1.51|<br>Trustees meetings include informal time to<br>support those new to the role and to<br>discuss the attendant responsibilities. The<br>Chair and other Trustees meet individually<br>with new Trustees to help induct them.|
|---|---|---|
|The charity’s organisational<br>structure and any wider<br>network with which the<br>charity works|Para 1.51|The formal members of the CIO are the<br>Trustees. All Trustees are also members of<br>the Co-ordinating Committee (CC) which<br>has a crucial role in agreeing expectations<br>and informing and supporting the Trustees.<br>Trustees maintain a full overview of these<br>activities.<br>Individual branches meet regularly and<br>report to Coordinating Committee and<br>Trustee meetings.<br>All safeguarding and financial decisions are<br>taken by Trustees, not the Co-ordinating<br>Committee, although the Trustees seek the<br>views of the CC.<br>Branches with active sponsorship in place<br>hold monthly informal support events for<br>volunteers, where issues and questions<br>can be sensitively explored.<br>Tyneside Welcomes supports the<br>integration of refugees and local<br>communities through practical action and<br>supportive partnerships with statutory and<br>other agencies.<br>We have external links with: RESET/Home|



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|||Office, SponsorRefugees, North Tyneside<br>Council, Newcastle City Council,<br>Gateshead Council, Home Group, North<br>East Landlords, Newcastle and<br>Northumbria Universities, and the Diocese<br>of Hexham and Newcastle. Our volunteers<br>also volunteer or work with Walking With,<br>Asylum Matters, Amnesty International, and<br>West End Refugee Service. Tyneside<br>Welcomes is currently a member of Tyne<br>and Wear Citizens, with the chair of<br>Trustees also on the Citizens’ leadership<br>team so this gives us access to a broader<br>network of organisations.|
|---|---|---|
|Relationship with any<br>related parties|Para 1.51|Since our approval as a Principal Sponsor<br>we are a member of the Lead Sponsors<br>Network.|
|Other|||



## **Reference and Administrative details** 

|Charity name|Tyneside Welcomes|
|---|---|
|Other name the charity uses||
|Registered charity number|1183738|
|Charity’s principal address|11 Victoria Avenue<br>Newcastle upon Tyne<br>NE12 8AX|
|||



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**Names of the charity trustees who manage the charity** 

|1<br>2<br>3<br>4<br>5<br>6<br>7<br>8<br>9<br>10<br>11<br>16<br>17|**Trustee name**|**Office (if any)**|**Office (if any)**|**Dates acted if not for whole**<br>**year**|**Dates acted if not for whole**<br>**year**|**Name of person (or body) entitled**<br>**to appoint trustee (ifany)**|
|---|---|---|---|---|---|---|
||Richard Young|Chair||From 01 October 2019 -<br>Term of office extended<br>to 3 October 2024||Panel of selected Trustees<br>overseen by Finance and<br>Governance Group|
||Allie Wilson|||4 October 2021 – 3<br>October 2024||Panel of selected Trustees<br>overseen by Finance and<br>Governance Group|
||Sally Mitchison|Safeguarding Lead||From 30 October 2019<br>To 29 October 2022<br>(extended to 29 October<br>2025)||Panel of selected Trustees<br>overseen by Finance and<br>Governance Group|
||Lindsay Brigham|Secretary||From 30 October 2019<br>To 29 October 2022<br>(extended to 29 October<br>2025)||Panel of selected Trustees<br>overseen by Finance and<br>Governance Group|
||Jane Mary Young|||From 27 November 2019<br>To 26 November 2022<br>(extended to 26<br>November 2025)||Panel of selected Trustees<br>overseen by Finance and<br>Governance Group|
||Judith McSwaine|Treasurer||From 4 October 2021 – 3<br>October 2024||Panel of selected Trustees<br>overseen by Finance and<br>Governance Group|
||Melissa Schueler|||From 14 April 2021<br>To 13 April 2024||Panel of selected Trustees<br>overseen by Finance and<br>Governance Group|
||Hellen Giblin<br>Jowett|||From 19 April 2022 to 04<br>January 2025||Panel of selected Trustees<br>overseen by Finance and<br>Governance Group|
||Azad Hasan|||From 09 November 2023||Panel of selected Trustees<br>overseen by Finance and<br>Governance Group|
||Simon Wilson|||From 13 June 2024||Panel of selected Trustees<br>overseen by Finance and<br>Governance Group|
||||||||
||||||||
||||||||
||||||||
||||||||
||Corporate trustees–names of the directors at the date the report was approved<br>**Director name**||||||
||**Director name**||||||
||||||||
||||||||
||||||||
||||||||



Name of trustees holding title to property belonging to the charity 

8 



**Dates acted if not for whole year** 

**Trustee name** 

## **Funds held as custodian trustees on behalf of others** 

Description of the assets n/a held in this capacity Name and objects of the n/a charity on whose behalf the assets are held and how this falls within the custodian charity’s objects Details of arrangements for n/a safe custody and segregation of such assets from the charity’s own assets 

## **Declarations** 

**The trustees declare that they have approved the trustees’ report above.** 

**Signed on behalf of the charity’s trustees** 

**Signature(s)** 


**Full name(s)** Lindsay Brigham 

**Position (eg Secretary,** Secretary to Trustees **Chair, etc)** 

**Date** 

10 September 2024 

9 



## Tyneside Welcomes 

## **Risk Register** 

Issue 2d to be reviewed by 05/02/24     First issue Aug 2020 

Impact on the charity or its aims (r):   1 – very low to 5 severe 

Likelihood of occurrence             (p):   1 – very unlikely  to 5 very likely 

Aim of mitigation is to reduce likelihood (rm) and/or impact (pm) hence lower product of r and p 

|Risk|Potential<br>impact<br>(r)|Likeli-<br>hood<br>(p)|Impact<br>factor<br>r x p|Mitigation|Revised<br>Impact<br>rm|Revised<br>Likeli-<br>hood  pm|Revised<br>impact<br>factor<br>rmx  pm|
|---|---|---|---|---|---|---|---|
|Humanitarian||||||||
|Adverse or retrograde<br>change in Government<br>policies|4|3|12|1) Be aware of potential changes.<br>2) Be ready to campaign against adverse<br>change|3|2|6|
|Reputational||||||||
|Covid 19 (or other)<br>Pandemic: changes in<br>travel and other<br>restrictions due to adverse|5|3|15|1) Work to maintain enthusiasm of the<br>group and support members directly<br>afected.<br>3)  Ensure risk assessments carried out for|3|2|6|



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|changes in virus<br>behaviour, frstly, to delay<br>further families arriving,<br>secondly to difculties for<br>efective help being<br>delivered to families by<br>our volunteers||||all relevant tasks and interactions<br>4)  Team leaders to enable training of<br>volunteers to be safe during their duties.||||
|---|---|---|---|---|---|---|---|
|A volunteer or trustee is<br>suspected or proven to<br>have carried out a crime<br>or misdemeanour|5|2|10|1)  Ensure robust recruiting process<br>including DBS checks and references<br>2)  Safe procedures for interacting with<br>benefciaries<br>3)  Suitable fnancial procedures.<br>4)  Whether volunteer or trustee, ensure<br>safeguarding procedures are both robust<br>and followed<br>5)  Ensure suitable insurance policy is kept<br>up to date|3|1|3|
|A benefciary is suspected<br>or proven to have carried<br>out a crime or<br>misdemeanour<br>*In particular domestic<br>abuse|4<br>5|2<br>3|8<br>15|1) Provide mentoring and support either<br>directly or by working with partners to<br>minimise need or opportunity for such an<br>incident<br>2)  Use contacts with RESET, Sponsor<br>Refugees etc to support TW in managing<br>the incident and communicate efectively<br>with the public.<br>3) May need to provide police statement<br>4)  Depending on nature of suspected<br>crime or misdemeanour may need to<br>follow safeguarding procedures<br>5) Cooperate with local domestic abuse<br>services – lead sponsor initially<br>6) Prior to family arrival attempt to obtain<br>a risk assessment from Home<br>Ofce/UNHCR|3<br>3|1<br>2|3<br>?|
|The premises of our family|4|1|4|1) Work with landlord before the family is|2|1|2|



11 



|are shown to be sub-<br>standard or unsafe||||settled.<br>2) Inspect the property<br>3)Take Police advice re suitability of local<br>area.<br>4) TW would need to act in a timely and<br>appropriate way proportionate to nature of<br>risk/vulnerability of benefciaries.<br>5)  In case of issue arising after the family<br>move in make best eforts to remedy the<br>problem or fnd an alternative property||||
|---|---|---|---|---|---|---|---|
|Financial||||||||
|Loss of funds from theft or<br>fraud|5|3|15|1)  Ensure security of banking<br>2)  Suitable procedures for handling cash<br>and outgoing payments: See Finance<br>Policy.<br>3)  Check all people handling the fnances<br>are right and proper persons<br>4) Annual check of fnances, governance<br>and accounting by a suitably qualifed and<br>experienced external monitor (Iain Kitt).<br>5)  Ensure suitable insurance policy is kept<br>up to date|4|1|4|
|Reduction in income<br>enough to severely<br>deplete reserves|4|2|8|Experience shows we can raise signifcant<br>funds in a short period|3|1|3|
|Economic  crash|3|1|3|Bank deposits are protected by the<br>Government scheme (85£k)<br>(Note that TW does not hold stocks and<br>shares)|1|1|1|
|Unexpected high<br>expenditure for family|4|1|4|1) Have fund-raising ideas in the pipeline,<br>keep aware of possible grants to cover<br>costs.<br>2) Review budget and cash fow regularly|3|1|3|
|Changes in beneft rules<br>or their interpretation|5|2|10|1) as above<br>2) continue to develop relationships with|3|2|6|



12 



|leading to large reduction<br>in family's income||||relevant bodies to mitigate efects<br>3)  focus efort on helping adults gain<br>employment/training||||
|---|---|---|---|---|---|---|---|
|Organisational||||||||
|Overwork by volunteers<br>leading to burnout|4|2|8|1) Encourage volunteers to communicate<br>with team leaders<br>2) Hold regular Support meetings to<br>mentor vols.<br>3) Manage expectations of the family|3|1|3|
|Dropout of key personnel|4|3|12|1) Maintain openings for new volunteers.<br>2) Share tasks and have written<br>procedures for key tasks.<br>3) Support any dropping out due to Covid<br>infection/isolation or other serious illness.|3|2|6|
|Activities not covered by<br>approved procedures|3|2|6|1) Ensure regular review of activities and<br>their procedures and TW policies<br>2) Regular Support meetings to mentor<br>vols|2|1|2|
|Not enough volunteers<br>either for the workload or<br>specifc tasks|4|3|12|1) Maintain publicity activity<br>2) Keep up networks<br>3) Be aware of training opportunities<br>4) In recruiting from the public we need<br>clarity about roles/tasks required of<br>volunteers|3|1|3|



13 



Balance sheet year ending 30 June 2024
Income
(￿nng balan¢•
2021-2022 202>2023 2023-2024
23.140.34
expenditur¢
2021-2022 2022-2023 2023-2024
Inleresl
Donotions
Donations Regular
Insurance refund
Famlty Expenses repald
Inlerprellng
5.93
70.76
59.99
15,868 3,536 90
571.13
3.205.00 3,115.00
Bank charge
DBS
Insuran
Webslte
Famlly Expenses
Inl8rp¥oting
TransLgIKin
FundralslrwJ Exwn
Toes & Tol88
Void cost
ESOL
Printing (inc banner)
Ink & Paper
Property Expens88
Rent Subsidy
Room hlre
UC subsidy
Voluntser expense8
Tfainlng
Mlscellaneou
72.3
896
75.20
20Q
0.00
306.56
306.$6
291.56
0.00
7,026.31 18,055.60 10.728.76
917.42 4.483.81
1.833,84
309.00 1,009.20
71.94
1207.43
151.35
117.83
908.4
0.00
955.59 6,669 38
0.00
16.5
699 28
373.73
171
224.05
0.00
5308
0.00
899.38 9,300 52 5,743.95
0.00 2.200.00
0,00
75
305.15
1,116.67
0.00
2.237.52
275.80
1. 170.02 3,237.25
3S3.00
336.56
1.532.90 4,668.48
59.43
Fundral8lryJ
Tees & Totes
Home Office Vold Cos18
Hom¢ Office ESOL
Giftald
Grqnl6
Property expense8
Misce11aneou8
overpald rent
UC delay su$bsldy repald
Volunteer Exp mpald
9881.78 5.595.65
84. 15
955.59 2, 724. 15 2,9S1.48
1700 6.800.00 1.700.00
5002.43 2,287.64
0.00 $09 nota
8,200 00 1,000.00
1,056.00 1,992.46
809.52
850
183.33
T83.34
23.62
0.00
Total
34294.15
36.142.8T
16,818.05
13.409.69
48,563.35 23.119.86
Income
Add openlng balance
16.818.05
23,140.34
39.958.39
-23.119.86
16,838.53
Les8 expenditurè
8alanGe fr)tward

Reconciliation
Balance in bank
Co-operallve
Triodos
Balan¢e foNard
Prepared by
Judllh McSwaSne
Dale
6,743.18
10,095.35
16.838.S3
Ch￿ked by
Ed McKay
Date
11 RiNJfonced thjnds
Communrty Foundation 37￿.0
Nwcastle Children 8 Mi 1CQO.O
Spend lo date Reman¥)9
3237.25
462 75
soo.00
21
Rg8&rv¥d lunds
7rx)o 00
31 Available funds
8.875.78
Note.. Glftaid wlll appear ￿ next yearfs a￿￿nts