
## **Trustees’ Annual Report for the period** 

**From 01 July 2022 Period start date   To 30 June 2023    Period end date** 

**Charity name: Tyneside Welcomes Charity registration number: 1183738** 

## **Objectives and Activities** 

||SORP<br>reference||
|---|---|---|
|Summary of the purposes<br>of the charity as set out in<br>its governing document|Para 1.17|Tyneside Welcomes exists for the public benefit of<br>refugees and their host communities in Northeast<br>England:-<br>(1) To relieve poverty and to preserve and protect<br>the physical and mental health of those granted<br>refugee status and their dependants particularly by<br>practical support, advice and assistance with the<br>provision of housing;<br>(2) To advance the education and training of those<br>granted refugee status and their dependents in<br>need thereof so as to advance them in life and<br>assist them to adapt within a new community; and<br>In furtherance of the above 2 purposes the<br>organisation Tyneside Welcomes sponsors the<br>integration of refugees and local communities<br>through practical action and supportive partnerships<br>with statutory and other agencies.|
|Summary of the main<br>activities in relation to<br>those purposes for the<br>public benefit, in<br>particular, the activities,<br>projects or services<br>identified in the accounts.|Para 1.17<br>and 1.19|The way we achieve 1 and 2 is through the<br>community sponsorship scheme (the community<br>version of the UK Resettlement Scheme -UKRS-<br>utilised by Local Authorities) with the Home Office.<br>We fundraise for the required 9K per family, identify<br>housing, develop a resettlement plan covering<br>ESOL, education, cultural orientation and<br>integration, support with banking, benefits and<br>budgeting, volunteering and employment and<br>accessing health and other relevant services. We<br>submit applications to the Home Office and when<br>approved we sign up to a contract to provide<br>support services to the family.<br>We have developed a one organisation model<br>whereby, through a core group of lead sponsors,<br>we provide lead sponsorship for emerging<br>community sponsorship groups that establish<br>‘branches’ of Tyneside Welcomes. To date we have<br>the original Forest Hall branch plus Amnesty North<br>East Welcomes (currently working in Gateshead),<br>Gosforth and North Shields Welcomes branches.<br>RESET have showcased our work in their publicity.|



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|https://resetuk.org/stories/as-the-lead-sponsor-we-|https://resetuk.org/stories/as-the-lead-sponsor-we-|
|---|---|
|are-like-the-trunk-of-a-tree-and-each-group-we-||
|support-is-like-one-of-the-tree-s-branches||
|Working on a broader geographical basis means||
|we have had to build relationships with three Local||
|Authorities: North Tyneside, Gateshead and||
|Newcastle. We have been successful in getting||
|approval to operate community sponsorship in all||
|three Local Authority areas.||
|The specific activities we have been involved with||
|have|been.|
|-|<br>Transition to independence for the first|
||family in Forest Hall (arrived 1 July 2021).|
||We have identified a more suitable property|
||for them via a private landlord in Forest Hall|
||and they moved in February 2023. Tyneside|
||Welcomes have taken on the property|
||management role for the house for the|
||duration of the 2 years lease. We have also|
||supported them in getting on Tyne and Wear|
||Homes register and with application for|
||Indefinite Leave to Remain/citizenship status|
||for their young daughter (now over 1 year|
||old).|
|-|<br>Supporting new branches to build|
||membership, submit applications to the|
||Home Office and support new families|
||arriving–three new applications have been|
||approved this financial year and families|
||arrived on 8 November and 8 December|
||2022 and 14 June 2023.|
|-|<br>Post-arrival meetings with RESET were|
||positive for all families but sadly there has|
||been family breakdown in the Gateshead|
||and North Shields families. This has|
||required complex negotiations with Home|
||Office and Local Authorities involved and|
||project management of transition process|
||whereby Local Authorities take on|
||community sponsorship contracts. We have|
||an outstanding situation in Gateshead where|
||the father has been left in limbo outside any|
||resettlement scheme and we are working|
||within our broader charitable remit to offer|
||support. He has complex physical and|
||mental health needs and we continue to|
||advocate for him.|
|-|<br>The Gosforth branch are successfully|
||settling a family of 4 in the Ouseburn area|
||and are providing daily support and advice|
||and organising social activities.|
|-|<br>Fundraising efforts have reduced because of|
||time dedicated to supporting families but|



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||||donations are still healthy i.e. individual<br>donations and standing orders.<br>-<br>Identifying properties. We have successfully<br>identified three landlords who are willing to<br>rent their properties at the housing benefit<br>allowance cap.  In all cases this entails<br>taking on some property management<br>responsibilities and in one case we have<br>had extra expense to cover some void costs<br>and minor repairs. The property in<br>Gateshead will not be used in the longer<br>term because of the family breakdown.<br>-<br>We also developed a working partnership<br>with Hexham and Newcastle Diocese to<br>source property.|
|---|---|---|---|
|Statement confirming<br>whether the trustees<br>have had regard to the<br>guidance issued by the<br>Charity Commission on<br>public benefit|Para 1.18||The trustees have had regard to the guidance<br>issued by the Charity Commission on public benefit.<br>New Trustees have been sent government<br>guidance on becoming a trustee and had induction<br>by zoom on Tyneside Welcomes constitution and<br>charitable objectives.<br>https://www.gov.uk/government/publications/charity-<br>trustee-welcome-pack<br>We aim to recruit at least one Trustee with<br>experience of being a refugee in the next year.|



## **Additional information (optional)** You may choose to include further statements where relevant about: 

||SORP<br>reference||
|---|---|---|
|Policy on grant making|Para 1.38|Tyneside Welcomes does not make grants.|
|Policy on social investment<br>including program related<br>investment|Para 1.38|n/a|
|Contribution made by<br>volunteers|Para 1.38|We have now had over 2 years’ experience in<br>supporting the original Forest Hall family and<br>welcomed three further families in this financial<br>year. Experienced volunteers are mentoring<br>newer volunteers and providing cross branch<br>support.<br>All Tyneside Welcomes activity is volunteer-led.<br>No member or Trustee has received payment.<br>Volunteers have given skills and resources to<br>which they have access – financial, governance<br>administrative, safeguarding, support, fundraising<br>and other professional skills, time and effort. This<br>has put us in the position that we have the<br>combined skills, expertise and resources to<br>resettle multiple families.|



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|||The lead sponsorship support we provide to our<br>new branches is voluntary and without any<br>charge. We have also been able to provide pump<br>prime funding to enable new branches to rapidly<br>submit applications to the Home Office and<br>receive families. As described above there have<br>been challenges this year with family breakdowns<br>in both Gateshead and North Shields. This has<br>put a huge amount of pressure on volunteers.<br>The two associated community sponsorship<br>contracts have been taken on by Local<br>Authorities who are best placed to deal with<br>complex issues of housing when there is family<br>breakdown.|
|---|---|---|
|Other||We have sent an evaluation to Pickwell<br>Foundation related to our successful application<br>for a grant from the Shapiro Fund last year. This<br>is administered through Pickwell Foundation<br>(4.5K) and is aimed at speeding up the<br>community sponsorship process so new groups<br>do not have to fund raise the full 9K before they<br>can re-settle a family.<br>We have been successful this year in a bid to<br>Community Foundation for a small grant (£3,700)<br>to cover training costs and one year membership<br>of Tyne and Wear Citizens.|



## **Achievements and Performance** 

||SORP reference||
|---|---|---|
|Summary of the main<br>achievements of the charity,<br>identifying the difference the<br>charity’s work has made to<br>the circumstances of its<br>beneficiaries and any wider<br>benefits to society as a<br>whole.|Para 1.20|- we have increased membership and<br>capacity and were acting as lead sponsor<br>for four branches rather than one (the<br>principle is still the same but there is now<br>no formal lead sponsorship role for<br>Gateshead and North Shields). RESET<br>nominated Tyneside Welcomes as a<br>Principal Sponsor in November 2021. This<br>has entailed organisational work on<br>systems and processes. We have revised<br>how financial information is presented and<br>can provided a more complex breakdown<br>by branch and activity.<br>- we have developed relationships with<br>Local Authorities and other stake-holders<br>and provided financial management and<br>governance within Tyneside Welcomes so<br>that the three families welcomed this year<br>are supported to resettle in the UK.<br>-positive examples of resettlement have<br>knock on effects; changing attitudes and<br>promoting inclusivity in local communities.|



4 



-we have taken an outreach approach to use of social media so interested parties are aware of what we are doing through our blog, Facebook, Instagram and Twitter posts whilst avoiding undue publicity on the family themselves and their refugee status. 

|**Additional information (optional)**<br>You may choose to include further statements|**Additional information (optional)**<br>You may choose to include further statements|where relevant about:|
|---|---|---|
|Achievements against<br>objectives set|Para 1.41|We have been successful in getting home<br>Office approval to welcome 3 families this<br>financial year, across three Local<br>Authorities. We have sourced four<br>properties: across the private sector and<br>through work with Newcastle and Hexham<br>Diocese. Because of unforeseen family<br>breakdowns we have managed the<br>challenging situations presented and<br>developed transition plans with Gateshead<br>and North Tyneside Local Authorities.<br>Transition plan for father in the Gateshead<br>family is pending.|
|Performance of fundraising<br>activities against objectives<br>set|Para 1.41|We have managed our existing<br>commitments and have sufficient funds to<br>consolidate our work and start planning<br>another application to the Home Office.|
|Investment performance<br>against objectives|Para 1.41|n/a|
|Other|||



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## **Financial Review** 

|**Financial Review**|||
|---|---|---|
|Review of the charity’s<br>financial position at the end<br>of the period|Para 1.21|**The end of year balance for 2022/2023**<br>**was:**<br>**Triodos:                      £15,672.28**<br>**Cooperative Bank:    £7468.06**<br>**Total:                          £23,140,34**<br>**(Please see full financial report added at**<br>**end of main report)**<br>The first family is now financially<br>independent and we have some time<br>limited financial demand from the two<br>families now being supported by Local<br>Authorities. It has been agreed by Trustees<br>that, within the remit of our broader<br>charitable objectives, we can provide some<br>support such as social activities and<br>accompanying individuals to medical<br>appointments.|
|Statement explaining the<br>policy for holding reserves<br>stating why they are held|Para 1.22|We have no formal reserves policy at<br>present time. However, following<br>recommendations from our external<br>assessor, we intend to maintain a reserve<br>of 2K unrestricted funding as a contingency<br>for unexpected events e.g. covering for<br>emergency repairs, additional costs<br>incurred by family breakdown. We do not<br>employ staff and have very small running<br>costs so this should be sufficient but we will<br>keep it under review. We will amend our<br>financial policy accordingly.|
|Amount of reserves held|Para 1.22|£2K|
|Reasons for holding zero<br>reserves|Para 1.22|n/a|
|Details of fund materially in<br>deficit|Para 1.24|n/a|
|Explanation of any<br>uncertainties about the<br>charity continuing as a going<br>concern|Para 1.23|The main uncertainty is Government Policy<br>related to the Community Sponsorship<br>model. Our reliance on volunteers brings<br>with it the assumption (and associated risk)<br>that there will be people willing to<br>undertake the work on an ongoing basis.<br>We have taken on additional<br>responsibilities such as property<br>management (for the Forest Hall and<br>Gosforth families and are currently winding<br>down use of property in Gateshead). The<br>challenges with families in Gateshead and<br>North Shields have created some anxieties<br>about the Community Sponsorship model<br>because of lack of support from the Home<br>Office.|



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## **Additional information (optional)** You may choose to include further statements where relevant about: 

|The charity’s principal<br>sources of funds (including<br>any fundraising)|Para 1.47|Tyneside Welcomes’ principal sources of<br>funding are through donations (both one off<br>and standing orders) and fundraising<br>events. We have received a Community<br>Foundation grant of £3.700 this year and<br>the Pickwell Foundation grant from last<br>year (£4,500) will appear in the budget for<br>2022-2023.|
|---|---|---|
|Investment policy and<br>objectives including any<br>social investment policy<br>adopted|Para 1.46|n/a|
|A description of the principal<br>risks facing the charity|Para 1.46|We have compiled a Risk Register which is<br>appended below|
|Other|||



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## **Structure, Governance and Management** 

|Description of charity’s<br>trusts:|||
|---|---|---|
|Type of governing document<br>(trust deed, royal charter)|<br>Para 1.25|Trust deed|
|How is the charity<br>constituted?<br>(e.g unincorporated<br>association, CIO)|Para 1.25|CIO|
|Trustee selection methods<br>including details of any<br>constitutional provisions e.g.<br>election to post or name of<br>any person or body entitled<br>to appoint one or more<br>trustees|Para 1.25|Appropriate relevant experience at right<br>level, as decided by existing trustees. Two<br>trustee references are taken up. We aim to<br>increase diversity among the Trustees and<br>attract at least one Trustee with experience<br>of being a refugee and/or significant<br>experience supporting refugees/asylum<br>seekers. We are also encouraging<br>representation across new branches of<br>Tyneside Welcomes. A recruitment and<br>selection process has been implemented<br>and is overseen by the Finance and<br>Governance Group.|



|**Additional information (optional)**<br>You may choose to include further statements|**Additional information (optional)**<br>You may choose to include further statements|where relevant about:|
|---|---|---|
|Policies and procedures<br>adopted for the induction<br>and training of trustees|Para 1.51|Trustees meetings include informal time to<br>support those new to the role and to<br>discuss the attendant responsibilities. The<br>Chair and other Trustees meet individually<br>with new Trustees to help induct them.|
|The charity’s organisational<br>structure and any wider<br>network with which the<br>charity works|Para 1.51|The formal members of the CIO are the<br>Trustees. All Trustees are also members of<br>the Co-ordinating Committee (CC) which<br>has a crucial role in agreeing expectations<br>and informing and supporting the Trustees.<br>Trustees maintain a full overview of these<br>activities. We have reviewed the role of Co-<br>ordinating Committee and are now meeting<br>quarterly. Individual branches meet more<br>regularly and report to Coordinating<br>Committee and Trustee meetings.<br>All safeguarding and financial decisions are<br>taken by Trustees, not the Co-ordinating<br>Committee, although the Trustees seek the<br>views of the CC.<br>Branches with active sponsorship in place<br>hold monthly informal support events for<br>volunteers, where issues and questions<br>can be sensitively explored.<br>Tyneside Welcomes supports the<br>integration of refugees and local<br>communities through practical action and<br>supportive partnerships with statutory and<br>other agencies.<br>We have external links with: RESET/Home<br>Office, SponsorRefugees, North Tyneside|



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|||Council, Newcastle City Council,<br>Gateshead Council, Home Group, North<br>East Landlords, Newcastle and<br>Northumbria Universities, and the Diocese<br>of Hexham and Newcastle. Our volunteers<br>also volunteer or work with Walking With,<br>Asylum Matters and West End Refugee<br>Service. Tyneside Welcomes is currently a<br>member of Tyne and Wear Citizens, with<br>the chair of Trustees also on the Citizens’<br>leadership team so this gives us access to<br>a broader network of organisations.|
|---|---|---|
|Relationship with any<br>related parties|Para 1.51|Since our approval in the last year as a<br>Principal Sponsor we are a member of the<br>Principal Sponsor Alliance and the Lead<br>Sponsors Network.|
|Other|||



## **Reference and Administrative details** 

|Charity name|Tyneside Welcomes|
|---|---|
|Other name the charity uses|@TyneWelcomes on Twitter|
|Registered charity number|1183738|
|Charity’s principal address|11 Victoria Avenue<br>Newcastle upon Tyne<br>NE12 8AX|
|||



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**Names of the charity trustees who manage the charity** 

|1<br>2<br>4<br>5<br>6<br>7<br>8<br>9<br>10<br>11<br>12<br>13<br>14<br>15<br>16<br>17<br>18<br>19<br>20|**Trustee name**|**Office (if any)**|**Dates acted if not for whole**<br>**year **|**Name of person (or body) entitled**<br>**to appoint trustee (ifany)**|
|---|---|---|---|---|
||Richard Young|Chair|From 01 October 2019 -<br>Term of office extended<br>to 3 October 2024|Panel of selected Trustees<br>overseen by Finance and<br>Governance Group|
||Alasdair Wilson||4 October 2021 – 3<br>October 2024|Panel of selected Trustees<br>overseen by Finance and<br>Governance Group|
||Sally Mitchison|Safeguarding Lead|From 30 October 2019<br>To 29 October 2022<br>(extended to 29 October<br>2025)|Panel of selected Trustees<br>overseen by Finance and<br>Governance Group|
||Jill Bradbury||From 30 October 2019 -<br>term of office extended<br>until 3 October 2024|Panel of selected Trustees<br>overseen by Finance and<br>Governance Group|
||Lindsay Brigham|Secretary|From 30 October 2019<br>To 29 October 2022<br>(extended to 29 October<br>2025)|Panel of selected Trustees<br>overseen by Finance and<br>Governance Group|
||Jane Mary Young||From 27 November 2019<br>To 26 November 2022<br>(extended to 26<br>November 2025)|Panel of selected Trustees<br>overseen by Finance and<br>Governance Group|
||Judith McSwaine|Treasurer|From 4 October 2021 – 3<br>October 2024|Panel of selected Trustees<br>overseen by Finance and<br>Governance Group|
||Melissa Schueler||From 14 April 2021<br>To 13 April 2024|Panel of selected Trustees<br>overseen by Finance and<br>Governance Group|
||Hellen Giblin<br>Jowett||From 19 April 2022 to 18<br>April 2025|Panel of selected Trustees<br>overseen by Finance and<br>Governance Group|
||||||
||||||
||||||
||||||
||||||
||||||
||||||
||||||
||||||
||||||



– Corporate trustees names of the directors at the date the report was approved **Director name** 

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Name of trustees holding title to property belonging to the charity 

**Trustee name Dates acted if not for whole year** 

11 



|**Funds held as custodian trustees on behalf of others**|**Funds held as custodian trustees on behalf of others**|
|---|---|
|Description of the assets<br>held in this capacity|n/a|
|Name and objects of the<br>charity on whose behalf the<br>assets are held and how this<br>falls within the custodian<br>charity’s objects|n/a|
|Details of arrangements for<br>safe custody and<br>segregation of such assets<br>from the charity’s own<br>assets|n/a|



## **Declarations** 

**The trustees declare that they have approved the trustees’ report above.** 

**Signed on behalf of the charity’s trustees** 

|**Signature(s)**<br>**Full name(s)**<br>**Position (eg Secretary,**<br>**Chair, etc)**<br>**Date**|||
|---|---|---|
||Lindsay Brigham||
||<br>Secretary to Trustees||
||13 August 2023||
||13 August 2023||



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## Tyneside Welcomes 

## **Risk Register** 

Issue 2d to be reviewed by 05/02/24     First issue Aug 2020 

Impact on the charity or its aims (r):   1 – very low to 5 severe 

Likelihood of occurrence             (p):   1 – very unlikely  to 5 very likely 

Aim of mitigation is to reduce likelihood (rm) and/or impact (pm) hence lower product of r and p 

|Risk|Potential<br>impact<br>(r)|Likeli-<br>hood<br>(p)|Impact<br>factor<br>r x p|Mitigation|Revised<br>Impact<br>rm|Revised<br>Likeli-<br>hood  pm|Revised<br>impact<br>factor<br>rmxpm|
|---|---|---|---|---|---|---|---|
|Humanitarian||||||||
|Adverse or retrograde<br>change in Government<br>policies|4|3|12|1) Be aware of potential changes.<br>2) Be ready to campaign against adverse<br>change|3|2|6|
|Covid 19 (or other)<br>Pandemic: changes in<br>travel and other<br>restrictions due to adverse<br>changes in virus|<br>5|3|15|1) Work to maintain enthusiasm of the<br>group and support members directly<br>affected.<br>3)  Ensure risk assessments carried out<br>for all relevant tasks and interactions|3|2|6|



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|behaviour, firstly, to delay<br>further families arriving,<br>secondly to difficulties for<br>effective help being<br>delivered to families by<br>our volunteers||||4)  Team leaders to enable training of<br>volunteers to be safe during their duties.||||
|---|---|---|---|---|---|---|---|
|Reputational||||||||
|A volunteer or trustee is<br>suspected or proven to<br>have carried out a crime<br>or misdemeanour|5|2|10|1)  Ensure robust recruiting process<br>including DBS checks and references<br>2)  Safe procedures for interacting with<br>beneficiaries<br>3)  Suitable financial procedures.<br>4)  Whether volunteer or trustee, ensure<br>safeguarding procedures are both robust<br>and followed<br>5)  Ensure suitable insurance policy is kept<br>up to date|<br>3|1|3|
|A beneficiary is suspected<br>or proven to have carried<br>out a crime or<br>misdemeanour<br>*In particular domestic<br>abuse|4<br>5|2<br>3|8<br>15|1) Provide mentoring and support either<br>directly or by working with partners to<br>minimise need or opportunity for such an<br>incident<br>2)  Use contacts with RESET, Sponsor<br>Refugees etc to support TW in managing<br>the incident and communicate effectively<br>with the public.<br>3) May need to provide police statement<br>4)  Depending on nature of suspected<br>crime or misdemeanour may need to<br>follow safeguarding procedures<br>*5)  Cooperate with local domestic abuse<br>services – lead sponsor initially.<br>*6)  prior to family arrival attempt to<br>obtain a risk assessment from Home|3<br>3|1<br>2|3<br>?|



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|||||Office/UNHCR||||
|---|---|---|---|---|---|---|---|
|The premises of our family<br>are shown to be sub-<br>standard or unsafe|<br>4|1|4|1) Work with landlord before the family is<br>settled.<br>2) Inspect the property<br>3)Take Police advice re suitability of local<br>area.<br>4) TW would need to act in a timely and<br>appropriate way proportionate to nature of<br>risk/vulnerability of beneficiaries.<br>5)  In case of issue arising after the family<br>move in make best efforts to remedy the<br>problem or find an alternative property|<br>2|1|2|
|Financial||||||||
|Loss of funds from theft or<br>fraud|<br>5|3|15|1)  Ensure security of banking<br>2)  Suitable procedures for handling cash<br>and outgoing payments:  see Finance<br>Policy.<br>3)  Check all people handling the finances<br>are right and proper persons<br>4) Annual check of finances, governance<br>and accounting by a suitably qualified and<br>experienced external monitor (Iain Kitt). <br>5)  Ensure suitable insurance policy is kept<br>up to date|<br>4|1|4|
|Reduction in income<br>enough to severely<br>deplete reserves|4|2|8|Experience shows we can raise significant<br>funds in a short period|3|1|3|
|Economic  crash|3|1|3|Bank deposits are protected by the<br>Government scheme  (85£k)<br>(Note that TW does not hold stocks and<br>shares)|1|1|1|



15 



|Unexpected high<br>expenditure for family|4|1|4|1) Have fund-raising ideas in the pipeline,<br>keep aware of possible grants to cover<br>costs.<br>2) Review budget and cash flow regularly|3|1|3|
|---|---|---|---|---|---|---|---|
|Changes in benefit rules<br>or their interpretation<br>leading to large reduction<br>in family's income|5|2|10|1) as above<br>2) continue to develop relationships with<br>relevant bodies to mitigate effects<br>3)  focus effort on helping adults gain<br>employment/training|3|2|6|
|Organisational||||||||
|Overwork by volunteers<br>leading to burnout|4|2|8|1) Encourage volunteers to communicate<br>with team leaders<br>2) Hold regular Support meetings to<br>mentor vols.<br>3) Manage expectations of the family|3|1|3|
|Dropout of key personnel|4|3|12|1) Maintain openings for new volunteers.<br>2) Share tasks and have written<br>procedures for key tasks.<br>3) Support any dropping out due to Covid<br>infection/isolation or other serious illness.|3|2|6|
|Activities not covered by<br>approved procedures|3|2|6|1) Ensure regular review of activities and<br>their procedures and TW policies<br>2) Regular Support meetings to mentor<br>vols|2|1|2|
|Not enough volunteers<br>either for the workload or<br>specific tasks|4|3|12|1) Maintain publicity activity<br>2) Keep up networks<br>3) Be aware of training opportunities<br>4) In recruiting from the public we need<br>clarity about roles/tasks required of<br>volunteers|3|1|3|



16 





Charity No 1183738 

## Trustees Finance Report 2022-23 

## Expenditure 

- 1 The year started with a healthy balance sufficient to support the first family as they entered their second year in the UK. 

- 2 During the year three new families have been welcomed into properties in Gateshead and North Shields and Newcastle. 

- 3 Support to them is reflected in our largest outlay “family expenses” £18K+. 

- 4 There will be an on-going outlay meeting utility and other costs until one person is re-housed. 

- 5 Using private rented accommodation has involved greater expenditure to prepare the three properties.  Happily, we had enough funds to undertake emergency repairs which were subsequently recouped from the landlords. 

- 6 Two families had Universal Credit payments suspended while their claims were referred for a “risk review”.  We had sufficient funds to support both families during this difficult period. 

- 7 Volunteers have claimed more expenses than previous years for travel to a family’s home or to accompanying them to appointments, new schools, orientation, outings and trips. 

- 8 Interpreting costs reflect the needs of the families and their individual circumstances during the year. 

18 



- 9 Running costs have been kept to a minimum. 

## Income 

- 10 Regular donations remain a very useful source of income through the year.  Donations and fundraising were boosted by Giftaid. 

- 11 The Home Office provides per head funding under the heading of English as a Second Language (ESOL). 

- 12 We reclaim “void costs” from the Home Office for a limited amount of time - this does not necessarily cover the total amount paid out to secure a property. 

- 13 During the year two grants were secured:  the Pickwell Foundation to support the Gateshead family and Community Foundation to support volunteers and fees to Citizens UK.  Both grants are ringfenced. 

## Other notes 

- The Credit Union account was closed during the year and replaced with a Co-operative Bank account which, through its association with the Post Office, simplifies paying in cash and cheques and withdrawing cash for families while Bank Accounts are opened. 

- The Home Office requires £9000 is available before a family is allocated.  This amount has not changed over time and when the fourth family arrived, Trustees agreed to increase the initial “personal allowance” to take account of the rising cost of living. 

19 



- It should be noted that the £9000 holds regardless of the size of the family group - it goes without saying that a family of seven does make greater demands on the Charity’s finances than a family of four. 

- Gareth Rowe has acted as our independent assessor – his job was more demanding than he would have expected due to the turnover during the year. 

20 



## T neside Welcomes Statement of Accounts ear endin 30 June 2023 y y g 

|Tyneside Welcomes Statement of Accountsyear ending30 June 2023|Tyneside Welcomes Statement of Accountsyear ending30 June 2023|Tyneside Welcomes Statement of Accountsyear ending30 June 2023|Tyneside Welcomes Statement of Accountsyear ending30 June 2023|Tyneside Welcomes Statement of Accountsyear ending30 June 2023|Tyneside Welcomes Statement of Accountsyear ending30 June 2023|Tyneside Welcomes Statement of Accountsyear ending30 June 2023|Tyneside Welcomes Statement of Accountsyear ending30 June 2023||
|---|---|---|---|---|---|---|---|---|
|OpeningBalance|<br>|Triodos|30,590.25|<br>|||||
|||Credit Union|4,970.64|<br>|||||
||||||||||
|**_Income_**|||£|||**_Expenditure_**|£||
|Interest|<br>||70.76|||Bank charge|89.60||
|Donations|<br>||3,536.90|||DBS|200.00||
|Donations Regular|<br>||3,205.00|||Insurance|306.56||
|||||||Website|291.56||
|FamilyExpenses repaid|<br>||1,532.90|||FamilyExpenses|18,055.60|note 2|
|Interpreting|||59.43|||Interpreting|4,483.81||
|||||||Translation|1,009.20||
|Fundraising|||5,595.65|||Fundraising<br>Expenses|151.35||
|Tees & Totes|<br>||84.15||||||
|Home Office Void Costs|Note 1||2,724.15|||Void cost|6,669.38||
|Home Office ESOL|<br>||6,800.00|||ESOL|699.28||
|Giftaid|<br>||2,287.64|||Printing|224.05||
|Grants|<br>||8,200.00|||Ink & Paper|53.08||
|Propertyexpenses|<br>||1,056.00|||Property<br>Expenses|9,300.52||
|Miscellaneous||||||rent subsidy|2,200.00||
|overpaid rent|<br>||183.33|||room hire|305.15||



21 



|UC delaysusbsidyrepaid|<br>||783.34|||UC subsidy|1,116.67||
|---|---|---|---|---|---|---|---|---|
|Volunteer Exprepaid|<br>||23.62|||volunteer<br>expenses|2,237.52||
|||||||training|1,170.02||
||||||||||
||||||||||
|||**Total Income**|<br>36,142.87|<br>||**Total expenditure**|48,563.35||
|||Add opening<br>balances|<br> <br>71,703.76|<br>|||||
||||||||||
|||Less expenditure|<br>48,563.35|<br>|||||
|||Balance forward|<br>23,140.41|<br>|||||
||||||||||
|||Internal transfer of<br>funds|<br> <br>7,133.57|<br>||internal transfer of<br>funds|7,133.57||
||||||||||
||Reconciliation||||||||
||||Balance in<br>bank||||||
||N E Credit Union||0.00|<br>|||||
||Co-operative<br>Bank||7,468.06|<br>|||||
||Triodos Bank||15,672.28|<br>|||||
||||||||||



22 



||Balance<br>forward||23,140.34|0.07|||||
|---|---|---|---|---|---|---|---|---|
||||||||||
||Uncleared<br>cheque||355.00|<br>|||||
||Ringfenced||3,700.00|<br>|||||
||Available<br>funds||19,085.34|<br>|||||
|Notes|||||||||
|1 late payment by Home Office will<br>appear in 23-24 accounts|||2,076.62|<br>|||||
|2 family expenses includes utility<br>payments & council tax|||1,549.84|<br>|||||



|Prepared by|Judith Mc Swaine||
|---|---|---|
||||
|Date|||
||||
|Checked by|Gareth Rowe||
||||
|Date|||



23 




## **Trustees’ Annual Report for the period** 

**From 01 July 2022 Period start date   To 30 June 2023    Period end date** 

**Charity name: Tyneside Welcomes Charity registration number: 1183738** 

## **Objectives and Activities** 

||SORP<br>reference||
|---|---|---|
|Summary of the purposes<br>of the charity as set out in<br>its governing document|Para 1.17|Tyneside Welcomes exists for the public benefit of<br>refugees and their host communities in Northeast<br>England:-<br>(1) To relieve poverty and to preserve and protect<br>the physical and mental health of those granted<br>refugee status and their dependants particularly by<br>practical support, advice and assistance with the<br>provision of housing;<br>(2) To advance the education and training of those<br>granted refugee status and their dependents in<br>need thereof so as to advance them in life and<br>assist them to adapt within a new community; and<br>In furtherance of the above 2 purposes the<br>organisation Tyneside Welcomes sponsors the<br>integration of refugees and local communities<br>through practical action and supportive partnerships<br>with statutory and other agencies.|
|Summary of the main<br>activities in relation to<br>those purposes for the<br>public benefit, in<br>particular, the activities,<br>projects or services<br>identified in the accounts.|Para 1.17<br>and 1.19|The way we achieve 1 and 2 is through the<br>community sponsorship scheme (the community<br>version of the UK Resettlement Scheme -UKRS-<br>utilised by Local Authorities) with the Home Office.<br>We fundraise for the required 9K per family, identify<br>housing, develop a resettlement plan covering<br>ESOL, education, cultural orientation and<br>integration, support with banking, benefits and<br>budgeting, volunteering and employment and<br>accessing health and other relevant services. We<br>submit applications to the Home Office and when<br>approved we sign up to a contract to provide<br>support services to the family.<br>We have developed a one organisation model<br>whereby, through a core group of lead sponsors,<br>we provide lead sponsorship for emerging<br>community sponsorship groups that establish<br>‘branches’ of Tyneside Welcomes. To date we have<br>the original Forest Hall branch plus Amnesty North<br>East Welcomes (currently working in Gateshead),<br>Gosforth and North Shields Welcomes branches.<br>RESET have showcased our work in their publicity.|



1 



|https://resetuk.org/stories/as-the-lead-sponsor-we-|https://resetuk.org/stories/as-the-lead-sponsor-we-|
|---|---|
|are-like-the-trunk-of-a-tree-and-each-group-we-||
|support-is-like-one-of-the-tree-s-branches||
|Working on a broader geographical basis means||
|we have had to build relationships with three Local||
|Authorities: North Tyneside, Gateshead and||
|Newcastle. We have been successful in getting||
|approval to operate community sponsorship in all||
|three Local Authority areas.||
|The specific activities we have been involved with||
|have|been.|
|-|<br>Transition to independence for the first|
||family in Forest Hall (arrived 1 July 2021).|
||We have identified a more suitable property|
||for them via a private landlord in Forest Hall|
||and they moved in February 2023. Tyneside|
||Welcomes have taken on the property|
||management role for the house for the|
||duration of the 2 years lease. We have also|
||supported them in getting on Tyne and Wear|
||Homes register and with application for|
||Indefinite Leave to Remain/citizenship status|
||for their young daughter (now over 1 year|
||old).|
|-|<br>Supporting new branches to build|
||membership, submit applications to the|
||Home Office and support new families|
||arriving–three new applications have been|
||approved this financial year and families|
||arrived on 8 November and 8 December|
||2022 and 14 June 2023.|
|-|<br>Post-arrival meetings with RESET were|
||positive for all families but sadly there has|
||been family breakdown in the Gateshead|
||and North Shields families. This has|
||required complex negotiations with Home|
||Office and Local Authorities involved and|
||project management of transition process|
||whereby Local Authorities take on|
||community sponsorship contracts. We have|
||an outstanding situation in Gateshead where|
||the father has been left in limbo outside any|
||resettlement scheme and we are working|
||within our broader charitable remit to offer|
||support. He has complex physical and|
||mental health needs and we continue to|
||advocate for him.|
|-|<br>The Gosforth branch are successfully|
||settling a family of 4 in the Ouseburn area|
||and are providing daily support and advice|
||and organising social activities.|
|-|<br>Fundraising efforts have reduced because of|
||time dedicated to supporting families but|



2 



||||donations are still healthy i.e. individual<br>donations and standing orders.<br>-<br>Identifying properties. We have successfully<br>identified three landlords who are willing to<br>rent their properties at the housing benefit<br>allowance cap.  In all cases this entails<br>taking on some property management<br>responsibilities and in one case we have<br>had extra expense to cover some void costs<br>and minor repairs. The property in<br>Gateshead will not be used in the longer<br>term because of the family breakdown.<br>-<br>We also developed a working partnership<br>with Hexham and Newcastle Diocese to<br>source property.|
|---|---|---|---|
|Statement confirming<br>whether the trustees<br>have had regard to the<br>guidance issued by the<br>Charity Commission on<br>public benefit|Para 1.18||The trustees have had regard to the guidance<br>issued by the Charity Commission on public benefit.<br>New Trustees have been sent government<br>guidance on becoming a trustee and had induction<br>by zoom on Tyneside Welcomes constitution and<br>charitable objectives.<br>https://www.gov.uk/government/publications/charity-<br>trustee-welcome-pack<br>We aim to recruit at least one Trustee with<br>experience of being a refugee in the next year.|



## **Additional information (optional)** You may choose to include further statements where relevant about: 

||SORP<br>reference||
|---|---|---|
|Policy on grant making|Para 1.38|Tyneside Welcomes does not make grants.|
|Policy on social investment<br>including program related<br>investment|Para 1.38|n/a|
|Contribution made by<br>volunteers|Para 1.38|We have now had over 2 years’ experience in<br>supporting the original Forest Hall family and<br>welcomed three further families in this financial<br>year. Experienced volunteers are mentoring<br>newer volunteers and providing cross branch<br>support.<br>All Tyneside Welcomes activity is volunteer-led.<br>No member or Trustee has received payment.<br>Volunteers have given skills and resources to<br>which they have access – financial, governance<br>administrative, safeguarding, support, fundraising<br>and other professional skills, time and effort. This<br>has put us in the position that we have the<br>combined skills, expertise and resources to<br>resettle multiple families.|



3 



|||The lead sponsorship support we provide to our<br>new branches is voluntary and without any<br>charge. We have also been able to provide pump<br>prime funding to enable new branches to rapidly<br>submit applications to the Home Office and<br>receive families. As described above there have<br>been challenges this year with family breakdowns<br>in both Gateshead and North Shields. This has<br>put a huge amount of pressure on volunteers.<br>The two associated community sponsorship<br>contracts have been taken on by Local<br>Authorities who are best placed to deal with<br>complex issues of housing when there is family<br>breakdown.|
|---|---|---|
|Other||We have sent an evaluation to Pickwell<br>Foundation related to our successful application<br>for a grant from the Shapiro Fund last year. This<br>is administered through Pickwell Foundation<br>(4.5K) and is aimed at speeding up the<br>community sponsorship process so new groups<br>do not have to fund raise the full 9K before they<br>can re-settle a family.<br>We have been successful this year in a bid to<br>Community Foundation for a small grant (£3,700)<br>to cover training costs and one year membership<br>of Tyne and Wear Citizens.|



## **Achievements and Performance** 

||SORP reference||
|---|---|---|
|Summary of the main<br>achievements of the charity,<br>identifying the difference the<br>charity’s work has made to<br>the circumstances of its<br>beneficiaries and any wider<br>benefits to society as a<br>whole.|Para 1.20|- we have increased membership and<br>capacity and were acting as lead sponsor<br>for four branches rather than one (the<br>principle is still the same but there is now<br>no formal lead sponsorship role for<br>Gateshead and North Shields). RESET<br>nominated Tyneside Welcomes as a<br>Principal Sponsor in November 2021. This<br>has entailed organisational work on<br>systems and processes. We have revised<br>how financial information is presented and<br>can provided a more complex breakdown<br>by branch and activity.<br>- we have developed relationships with<br>Local Authorities and other stake-holders<br>and provided financial management and<br>governance within Tyneside Welcomes so<br>that the three families welcomed this year<br>are supported to resettle in the UK.<br>-positive examples of resettlement have<br>knock on effects; changing attitudes and<br>promoting inclusivity in local communities.|



4 



-we have taken an outreach approach to use of social media so interested parties are aware of what we are doing through our blog, Facebook, Instagram and Twitter posts whilst avoiding undue publicity on the family themselves and their refugee status. 

|**Additional information (optional)**<br>You may choose to include further statements|**Additional information (optional)**<br>You may choose to include further statements|where relevant about:|
|---|---|---|
|Achievements against<br>objectives set|Para 1.41|We have been successful in getting home<br>Office approval to welcome 3 families this<br>financial year, across three Local<br>Authorities. We have sourced four<br>properties: across the private sector and<br>through work with Newcastle and Hexham<br>Diocese. Because of unforeseen family<br>breakdowns we have managed the<br>challenging situations presented and<br>developed transition plans with Gateshead<br>and North Tyneside Local Authorities.<br>Transition plan for father in the Gateshead<br>family is pending.|
|Performance of fundraising<br>activities against objectives<br>set|Para 1.41|We have managed our existing<br>commitments and have sufficient funds to<br>consolidate our work and start planning<br>another application to the Home Office.|
|Investment performance<br>against objectives|Para 1.41|n/a|
|Other|||



5 



## **Financial Review** 

|**Financial Review**|||
|---|---|---|
|Review of the charity’s<br>financial position at the end<br>of the period|Para 1.21|**The end of year balance for 2022/2023**<br>**was:**<br>**Triodos:                      £15,672.28**<br>**Cooperative Bank:    £7468.06**<br>**Total:                          £23,140,34**<br>**(Please see full financial report added at**<br>**end of main report)**<br>The first family is now financially<br>independent and we have some time<br>limited financial demand from the two<br>families now being supported by Local<br>Authorities. It has been agreed by Trustees<br>that, within the remit of our broader<br>charitable objectives, we can provide some<br>support such as social activities and<br>accompanying individuals to medical<br>appointments.|
|Statement explaining the<br>policy for holding reserves<br>stating why they are held|Para 1.22|We have no formal reserves policy at<br>present time. However, following<br>recommendations from our external<br>assessor, we intend to maintain a reserve<br>of 2K unrestricted funding as a contingency<br>for unexpected events e.g. covering for<br>emergency repairs, additional costs<br>incurred by family breakdown. We do not<br>employ staff and have very small running<br>costs so this should be sufficient but we will<br>keep it under review. We will amend our<br>financial policy accordingly.|
|Amount of reserves held|Para 1.22|£2K|
|Reasons for holding zero<br>reserves|Para 1.22|n/a|
|Details of fund materially in<br>deficit|Para 1.24|n/a|
|Explanation of any<br>uncertainties about the<br>charity continuing as a going<br>concern|Para 1.23|The main uncertainty is Government Policy<br>related to the Community Sponsorship<br>model. Our reliance on volunteers brings<br>with it the assumption (and associated risk)<br>that there will be people willing to<br>undertake the work on an ongoing basis.<br>We have taken on additional<br>responsibilities such as property<br>management (for the Forest Hall and<br>Gosforth families and are currently winding<br>down use of property in Gateshead). The<br>challenges with families in Gateshead and<br>North Shields have created some anxieties<br>about the Community Sponsorship model<br>because of lack of support from the Home<br>Office.|



6 



## **Additional information (optional)** You may choose to include further statements where relevant about: 

|The charity’s principal<br>sources of funds (including<br>any fundraising)|Para 1.47|Tyneside Welcomes’ principal sources of<br>funding are through donations (both one off<br>and standing orders) and fundraising<br>events. We have received a Community<br>Foundation grant of £3.700 this year and<br>the Pickwell Foundation grant from last<br>year (£4,500) will appear in the budget for<br>2022-2023.|
|---|---|---|
|Investment policy and<br>objectives including any<br>social investment policy<br>adopted|Para 1.46|n/a|
|A description of the principal<br>risks facing the charity|Para 1.46|We have compiled a Risk Register which is<br>appended below|
|Other|||



7 



## **Structure, Governance and Management** 

|Description of charity’s<br>trusts:|||
|---|---|---|
|Type of governing document<br>(trust deed, royal charter)|<br>Para 1.25|Trust deed|
|How is the charity<br>constituted?<br>(e.g unincorporated<br>association, CIO)|Para 1.25|CIO|
|Trustee selection methods<br>including details of any<br>constitutional provisions e.g.<br>election to post or name of<br>any person or body entitled<br>to appoint one or more<br>trustees|Para 1.25|Appropriate relevant experience at right<br>level, as decided by existing trustees. Two<br>trustee references are taken up. We aim to<br>increase diversity among the Trustees and<br>attract at least one Trustee with experience<br>of being a refugee and/or significant<br>experience supporting refugees/asylum<br>seekers. We are also encouraging<br>representation across new branches of<br>Tyneside Welcomes. A recruitment and<br>selection process has been implemented<br>and is overseen by the Finance and<br>Governance Group.|



|**Additional information (optional)**<br>You may choose to include further statements|**Additional information (optional)**<br>You may choose to include further statements|where relevant about:|
|---|---|---|
|Policies and procedures<br>adopted for the induction<br>and training of trustees|Para 1.51|Trustees meetings include informal time to<br>support those new to the role and to<br>discuss the attendant responsibilities. The<br>Chair and other Trustees meet individually<br>with new Trustees to help induct them.|
|The charity’s organisational<br>structure and any wider<br>network with which the<br>charity works|Para 1.51|The formal members of the CIO are the<br>Trustees. All Trustees are also members of<br>the Co-ordinating Committee (CC) which<br>has a crucial role in agreeing expectations<br>and informing and supporting the Trustees.<br>Trustees maintain a full overview of these<br>activities. We have reviewed the role of Co-<br>ordinating Committee and are now meeting<br>quarterly. Individual branches meet more<br>regularly and report to Coordinating<br>Committee and Trustee meetings.<br>All safeguarding and financial decisions are<br>taken by Trustees, not the Co-ordinating<br>Committee, although the Trustees seek the<br>views of the CC.<br>Branches with active sponsorship in place<br>hold monthly informal support events for<br>volunteers, where issues and questions<br>can be sensitively explored.<br>Tyneside Welcomes supports the<br>integration of refugees and local<br>communities through practical action and<br>supportive partnerships with statutory and<br>other agencies.<br>We have external links with: RESET/Home<br>Office, SponsorRefugees, North Tyneside|



8 



|||Council, Newcastle City Council,<br>Gateshead Council, Home Group, North<br>East Landlords, Newcastle and<br>Northumbria Universities, and the Diocese<br>of Hexham and Newcastle. Our volunteers<br>also volunteer or work with Walking With,<br>Asylum Matters and West End Refugee<br>Service. Tyneside Welcomes is currently a<br>member of Tyne and Wear Citizens, with<br>the chair of Trustees also on the Citizens’<br>leadership team so this gives us access to<br>a broader network of organisations.|
|---|---|---|
|Relationship with any<br>related parties|Para 1.51|Since our approval in the last year as a<br>Principal Sponsor we are a member of the<br>Principal Sponsor Alliance and the Lead<br>Sponsors Network.|
|Other|||



## **Reference and Administrative details** 

|Charity name|Tyneside Welcomes|
|---|---|
|Other name the charity uses|@TyneWelcomes on Twitter|
|Registered charity number|1183738|
|Charity’s principal address|11 Victoria Avenue<br>Newcastle upon Tyne<br>NE12 8AX|
|||



9 



**Names of the charity trustees who manage the charity** 

|1<br>2<br>4<br>5<br>6<br>7<br>8<br>9<br>10<br>11<br>12<br>13<br>14<br>15<br>16<br>17<br>18<br>19<br>20|**Trustee name**|**Office (if any)**|**Dates acted if not for whole**<br>**year **|**Name of person (or body) entitled**<br>**to appoint trustee (ifany)**|
|---|---|---|---|---|
||Richard Young|Chair|From 01 October 2019 -<br>Term of office extended<br>to 3 October 2024|Panel of selected Trustees<br>overseen by Finance and<br>Governance Group|
||Alasdair Wilson||4 October 2021 – 3<br>October 2024|Panel of selected Trustees<br>overseen by Finance and<br>Governance Group|
||Sally Mitchison|Safeguarding Lead|From 30 October 2019<br>To 29 October 2022<br>(extended to 29 October<br>2025)|Panel of selected Trustees<br>overseen by Finance and<br>Governance Group|
||Jill Bradbury||From 30 October 2019 -<br>term of office extended<br>until 3 October 2024|Panel of selected Trustees<br>overseen by Finance and<br>Governance Group|
||Lindsay Brigham|Secretary|From 30 October 2019<br>To 29 October 2022<br>(extended to 29 October<br>2025)|Panel of selected Trustees<br>overseen by Finance and<br>Governance Group|
||Jane Mary Young||From 27 November 2019<br>To 26 November 2022<br>(extended to 26<br>November 2025)|Panel of selected Trustees<br>overseen by Finance and<br>Governance Group|
||Judith McSwaine|Treasurer|From 4 October 2021 – 3<br>October 2024|Panel of selected Trustees<br>overseen by Finance and<br>Governance Group|
||Melissa Schueler||From 14 April 2021<br>To 13 April 2024|Panel of selected Trustees<br>overseen by Finance and<br>Governance Group|
||Hellen Giblin<br>Jowett||From 19 April 2022 to 18<br>April 2025|Panel of selected Trustees<br>overseen by Finance and<br>Governance Group|
||||||
||||||
||||||
||||||
||||||
||||||
||||||
||||||
||||||
||||||



– Corporate trustees names of the directors at the date the report was approved **Director name** 

10 



Name of trustees holding title to property belonging to the charity 

**Trustee name Dates acted if not for whole year** 

11 



|**Funds held as custodian trustees on behalf of others**|**Funds held as custodian trustees on behalf of others**|
|---|---|
|Description of the assets<br>held in this capacity|n/a|
|Name and objects of the<br>charity on whose behalf the<br>assets are held and how this<br>falls within the custodian<br>charity’s objects|n/a|
|Details of arrangements for<br>safe custody and<br>segregation of such assets<br>from the charity’s own<br>assets|n/a|



## **Declarations** 

**The trustees declare that they have approved the trustees’ report above.** 

**Signed on behalf of the charity’s trustees** 

|**Signature(s)**<br>**Full name(s)**<br>**Position (eg Secretary,**<br>**Chair, etc)**<br>**Date**|||
|---|---|---|
||Lindsay Brigham||
||<br>Secretary to Trustees||
||13 August 2023||
||13 August 2023||



12 



## Tyneside Welcomes 

## **Risk Register** 

Issue 2d to be reviewed by 05/02/24     First issue Aug 2020 

Impact on the charity or its aims (r):   1 – very low to 5 severe 

Likelihood of occurrence             (p):   1 – very unlikely  to 5 very likely 

Aim of mitigation is to reduce likelihood (rm) and/or impact (pm) hence lower product of r and p 

|Risk|Potential<br>impact<br>(r)|Likeli-<br>hood<br>(p)|Impact<br>factor<br>r x p|Mitigation|Revised<br>Impact<br>rm|Revised<br>Likeli-<br>hood  pm|Revised<br>impact<br>factor<br>rmxpm|
|---|---|---|---|---|---|---|---|
|Humanitarian||||||||
|Adverse or retrograde<br>change in Government<br>policies|4|3|12|1) Be aware of potential changes.<br>2) Be ready to campaign against adverse<br>change|3|2|6|
|Covid 19 (or other)<br>Pandemic: changes in<br>travel and other<br>restrictions due to adverse<br>changes in virus|<br>5|3|15|1) Work to maintain enthusiasm of the<br>group and support members directly<br>affected.<br>3)  Ensure risk assessments carried out<br>for all relevant tasks and interactions|3|2|6|



13 



|behaviour, firstly, to delay<br>further families arriving,<br>secondly to difficulties for<br>effective help being<br>delivered to families by<br>our volunteers||||4)  Team leaders to enable training of<br>volunteers to be safe during their duties.||||
|---|---|---|---|---|---|---|---|
|Reputational||||||||
|A volunteer or trustee is<br>suspected or proven to<br>have carried out a crime<br>or misdemeanour|5|2|10|1)  Ensure robust recruiting process<br>including DBS checks and references<br>2)  Safe procedures for interacting with<br>beneficiaries<br>3)  Suitable financial procedures.<br>4)  Whether volunteer or trustee, ensure<br>safeguarding procedures are both robust<br>and followed<br>5)  Ensure suitable insurance policy is kept<br>up to date|<br>3|1|3|
|A beneficiary is suspected<br>or proven to have carried<br>out a crime or<br>misdemeanour<br>*In particular domestic<br>abuse|4<br>5|2<br>3|8<br>15|1) Provide mentoring and support either<br>directly or by working with partners to<br>minimise need or opportunity for such an<br>incident<br>2)  Use contacts with RESET, Sponsor<br>Refugees etc to support TW in managing<br>the incident and communicate effectively<br>with the public.<br>3) May need to provide police statement<br>4)  Depending on nature of suspected<br>crime or misdemeanour may need to<br>follow safeguarding procedures<br>*5)  Cooperate with local domestic abuse<br>services – lead sponsor initially.<br>*6)  prior to family arrival attempt to<br>obtain a risk assessment from Home|3<br>3|1<br>2|3<br>?|



14 



|||||Office/UNHCR||||
|---|---|---|---|---|---|---|---|
|The premises of our family<br>are shown to be sub-<br>standard or unsafe|<br>4|1|4|1) Work with landlord before the family is<br>settled.<br>2) Inspect the property<br>3)Take Police advice re suitability of local<br>area.<br>4) TW would need to act in a timely and<br>appropriate way proportionate to nature of<br>risk/vulnerability of beneficiaries.<br>5)  In case of issue arising after the family<br>move in make best efforts to remedy the<br>problem or find an alternative property|<br>2|1|2|
|Financial||||||||
|Loss of funds from theft or<br>fraud|<br>5|3|15|1)  Ensure security of banking<br>2)  Suitable procedures for handling cash<br>and outgoing payments:  see Finance<br>Policy.<br>3)  Check all people handling the finances<br>are right and proper persons<br>4) Annual check of finances, governance<br>and accounting by a suitably qualified and<br>experienced external monitor (Iain Kitt). <br>5)  Ensure suitable insurance policy is kept<br>up to date|<br>4|1|4|
|Reduction in income<br>enough to severely<br>deplete reserves|4|2|8|Experience shows we can raise significant<br>funds in a short period|3|1|3|
|Economic  crash|3|1|3|Bank deposits are protected by the<br>Government scheme  (85£k)<br>(Note that TW does not hold stocks and<br>shares)|1|1|1|



15 



|Unexpected high<br>expenditure for family|4|1|4|1) Have fund-raising ideas in the pipeline,<br>keep aware of possible grants to cover<br>costs.<br>2) Review budget and cash flow regularly|3|1|3|
|---|---|---|---|---|---|---|---|
|Changes in benefit rules<br>or their interpretation<br>leading to large reduction<br>in family's income|5|2|10|1) as above<br>2) continue to develop relationships with<br>relevant bodies to mitigate effects<br>3)  focus effort on helping adults gain<br>employment/training|3|2|6|
|Organisational||||||||
|Overwork by volunteers<br>leading to burnout|4|2|8|1) Encourage volunteers to communicate<br>with team leaders<br>2) Hold regular Support meetings to<br>mentor vols.<br>3) Manage expectations of the family|3|1|3|
|Dropout of key personnel|4|3|12|1) Maintain openings for new volunteers.<br>2) Share tasks and have written<br>procedures for key tasks.<br>3) Support any dropping out due to Covid<br>infection/isolation or other serious illness.|3|2|6|
|Activities not covered by<br>approved procedures|3|2|6|1) Ensure regular review of activities and<br>their procedures and TW policies<br>2) Regular Support meetings to mentor<br>vols|2|1|2|
|Not enough volunteers<br>either for the workload or<br>specific tasks|4|3|12|1) Maintain publicity activity<br>2) Keep up networks<br>3) Be aware of training opportunities<br>4) In recruiting from the public we need<br>clarity about roles/tasks required of<br>volunteers|3|1|3|



16 





Charity No 1183738 

## Trustees Finance Report 2022-23 

## Expenditure 

- 1 The year started with a healthy balance sufficient to support the first family as they entered their second year in the UK. 

- 2 During the year three new families have been welcomed into properties in Gateshead and North Shields and Newcastle. 

- 3 Support to them is reflected in our largest outlay “family expenses” £18K+. 

- 4 There will be an on-going outlay meeting utility and other costs until one person is re-housed. 

- 5 Using private rented accommodation has involved greater expenditure to prepare the three properties.  Happily, we had enough funds to undertake emergency repairs which were subsequently recouped from the landlords. 

- 6 Two families had Universal Credit payments suspended while their claims were referred for a “risk review”.  We had sufficient funds to support both families during this difficult period. 

- 7 Volunteers have claimed more expenses than previous years for travel to a family’s home or to accompanying them to appointments, new schools, orientation, outings and trips. 

- 8 Interpreting costs reflect the needs of the families and their individual circumstances during the year. 

18 



- 9 Running costs have been kept to a minimum. 

## Income 

- 10 Regular donations remain a very useful source of income through the year.  Donations and fundraising were boosted by Giftaid. 

- 11 The Home Office provides per head funding under the heading of English as a Second Language (ESOL). 

- 12 We reclaim “void costs” from the Home Office for a limited amount of time - this does not necessarily cover the total amount paid out to secure a property. 

- 13 During the year two grants were secured:  the Pickwell Foundation to support the Gateshead family and Community Foundation to support volunteers and fees to Citizens UK.  Both grants are ringfenced. 

## Other notes 

- The Credit Union account was closed during the year and replaced with a Co-operative Bank account which, through its association with the Post Office, simplifies paying in cash and cheques and withdrawing cash for families while Bank Accounts are opened. 

- The Home Office requires £9000 is available before a family is allocated.  This amount has not changed over time and when the fourth family arrived, Trustees agreed to increase the initial “personal allowance” to take account of the rising cost of living. 

19 



- It should be noted that the £9000 holds regardless of the size of the family group - it goes without saying that a family of seven does make greater demands on the Charity’s finances than a family of four. 

- Gareth Rowe has acted as our independent assessor – his job was more demanding than he would have expected due to the turnover during the year. 

20 



## T neside Welcomes Statement of Accounts ear endin 30 June 2023 y y g 

|Tyneside Welcomes Statement of Accountsyear ending30 June 2023|Tyneside Welcomes Statement of Accountsyear ending30 June 2023|Tyneside Welcomes Statement of Accountsyear ending30 June 2023|Tyneside Welcomes Statement of Accountsyear ending30 June 2023|Tyneside Welcomes Statement of Accountsyear ending30 June 2023|Tyneside Welcomes Statement of Accountsyear ending30 June 2023|Tyneside Welcomes Statement of Accountsyear ending30 June 2023|Tyneside Welcomes Statement of Accountsyear ending30 June 2023||
|---|---|---|---|---|---|---|---|---|
|OpeningBalance|<br>|Triodos|30,590.25|<br>|||||
|||Credit Union|4,970.64|<br>|||||
||||||||||
|**_Income_**|||£|||**_Expenditure_**|£||
|Interest|<br>||70.76|||Bank charge|89.60||
|Donations|<br>||3,536.90|||DBS|200.00||
|Donations Regular|<br>||3,205.00|||Insurance|306.56||
|||||||Website|291.56||
|FamilyExpenses repaid|<br>||1,532.90|||FamilyExpenses|18,055.60|note 2|
|Interpreting|||59.43|||Interpreting|4,483.81||
|||||||Translation|1,009.20||
|Fundraising|||5,595.65|||Fundraising<br>Expenses|151.35||
|Tees & Totes|<br>||84.15||||||
|Home Office Void Costs|Note 1||2,724.15|||Void cost|6,669.38||
|Home Office ESOL|<br>||6,800.00|||ESOL|699.28||
|Giftaid|<br>||2,287.64|||Printing|224.05||
|Grants|<br>||8,200.00|||Ink & Paper|53.08||
|Propertyexpenses|<br>||1,056.00|||Property<br>Expenses|9,300.52||
|Miscellaneous||||||rent subsidy|2,200.00||
|overpaid rent|<br>||183.33|||room hire|305.15||



21 



|UC delaysusbsidyrepaid|<br>||783.34|||UC subsidy|1,116.67||
|---|---|---|---|---|---|---|---|---|
|Volunteer Exprepaid|<br>||23.62|||volunteer<br>expenses|2,237.52||
|||||||training|1,170.02||
||||||||||
||||||||||
|||**Total Income**|<br>36,142.87|<br>||**Total expenditure**|48,563.35||
|||Add opening<br>balances|<br> <br>71,703.76|<br>|||||
||||||||||
|||Less expenditure|<br>48,563.35|<br>|||||
|||Balance forward|<br>23,140.41|<br>|||||
||||||||||
|||Internal transfer of<br>funds|<br> <br>7,133.57|<br>||internal transfer of<br>funds|7,133.57||
||||||||||
||Reconciliation||||||||
||||Balance in<br>bank||||||
||N E Credit Union||0.00|<br>|||||
||Co-operative<br>Bank||7,468.06|<br>|||||
||Triodos Bank||15,672.28|<br>|||||
||||||||||



22 



||Balance<br>forward||23,140.34|0.07|||||
|---|---|---|---|---|---|---|---|---|
||||||||||
||Uncleared<br>cheque||355.00|<br>|||||
||Ringfenced||3,700.00|<br>|||||
||Available<br>funds||19,085.34|<br>|||||
|Notes|||||||||
|1 late payment by Home Office will<br>appear in 23-24 accounts|||2,076.62|<br>|||||
|2 family expenses includes utility<br>payments & council tax|||1,549.84|<br>|||||



|Prepared by|Judith Mc Swaine||
|---|---|---|
||||
|Date|||
||||
|Checked by|Gareth Rowe||
||||
|Date|||



23 



Independent examiner’s report to the trustees of Tyneside Welcomes on the charity’s accounts for the period 01/07/22 – 30/06/23 

I report to the trustees on my examination of the accounts of the Tyneside Welcomes (TW) for the year ended 30 June 2023. 

## **Responsibilities and basis of report** 

As the trustees of the charity, you are responsible for the preparation of the accounts in accordance with the requirements of the Charities Act 2011 (‘the Act’).  I report in respect of my examination of the Trust’s accounts carried out under section 145 of the 2011 Act and in carrying out my examination I have followed all the applicable Directions given by the Charity Commission under section 145(5)(b) of the Act. 

## **Independent examiner’s statement** 

I have completed my examination. I confirm that no material matters have come to my attention in connection with the examination giving me cause to believe that in any material respect that: 

1. accounting records were not kept in respect of the Trust as required by section 130 of the Act; or that 

2. the accounts do not accord with those records, and that 

3. the charity's funds are not used in pursuit of the charity’s charitable objectives. 

The following points are made not because I have found evidence of anything wrong in the accounts but to point to ways in which accounting procedures could be improved. 

Tyneside Welcomes should review the split of income into subheadings to ensure it is accurate and that all the subheadings are necessary. 

The organisation should ensure it has a Reserves Policy which for convenience could be incorporated into the Finance Policy. 

I confirm that there are no other matters to which your attention should be drawn to enable a proper understanding of the accounts to be reached. 


Signed: 

Name: Gareth Rowe 

Address: 38 Valley Gardens, Monkseaton, Whitley Bay, Tyne and Wear, NE25 9AQ. Date: 12/09/2023 

