SANTERPAWS BULGARIAN RESCUE 

## **Justine Bowyer; Director Peter Emes, Treasurer** 

Santerpaws Bulgarian Rescue Staroseltsi Skobolov 7 Pleven, Bulgaria 5865 


**Amanda Hitchcock; Secretary** Santerpaws Bulgarian Rescue 8 Jubilee Terrace Middle Street Strood Green Betchworth Surrey Englan d RH3 7JZ 

## **Santerpaws Bulgarian Rescue Fifth Annual General Meeting Held on 7[th] February 2022 @ 11:00 via Virtual Platform** 

## Present 

Justine Bowyer – Trustee and Director Peter Emes – Trustee and Treasurer Amanda Hitchcock – Trustee and Secretary 

This 5[th] AGM is held only six months after the previous AGM, due to COVID 19 virus pandemic restrictions and associated difficulties, which meant no AGM was held in 2020. Santerpaws Bulgarian Rescue is seeking to catch up with the reporting cycle. 

The 4[th] September 2021 AGM reported on the accounts from the year 2019/2020. 

This 5[th] AGM will report the accounts from the year 2020/2021. 

Previous  AGMs  were  held  18.08.16;  09.01.18;  26.03.2019;  (additional Extraordinary AGM held 09.04.2019); 04.09.2021. 

It is intended that these 5[th] AGM Notes serve as the Annual Report for 2020/2021, as they provide an account of all functions of the Charity. 

Financial Overview 2020/2021: 


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Income from £243,053<br>Donations and (£42,650)<br>Adoption Fees<br>2020/2021<br>(2019/2020)<br>**----- End of picture text -----**<br>


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Expenditure<br>Buildings £62,550<br>(previous year) (£11,845)<br>Credit Card                        £9,600<br>(previous year) (£4,400)<br>Animal Feed                      £14,675<br>(previous year) (£11,602)<br>Advertising / Stationary  £2,940<br>(previous year) (£2,230)<br>Transport £86,473<br>(£4,870)<br>Vehicles £8,995<br>(£1,082)<br>Vet Services - contract £52,900<br>(£6,102)<br>Vet  Services  –  non- £1,800<br>contract (£489)<br>Staff Salary £11,555<br>(£000.00)<br>Rehabilitation kennels  £3,000<br>Bulgaria (£000.00)<br>TOTAL EXPENDITURE £254,488<br>(£42,620)<br>LOSSES £11,435<br>(not reported)<br>**----- End of picture text -----**<br>


The  table  above  shows  a summary  of income  received and how  that income was used. 

As  in  2019/2020  Santerpaws  Bulgarian  Rescue’s  expenditure  exceeds income and continues to be subsidised by the Chairman and Treasurers own private incomes. The last report did not specify loses incurred and these  were  simply  ‘absorbed’  and  not  reclaimed  by  the  Chairman  or Treasurer. This report shows the losses incurred 2020/2021, standing at £11,435; it is planned for this to be seen as a private loan and repaid at a suitable point in time. Again, losses have been incurred by the continuation of the now completed building works, non-contract vet fees and vehicle fuel and vehicle servicing. Additionally, there has been the additional pressure of hugely increased transportation costs when moving adopting animals during the Covid 19 Global Pandemic and also due to the increased financial impact of Brexit in the form of new permits and taxes. It is hoped that with the building work completed and the Global Pandemic receding,  allowing  self-transportation  of  animals  once  again,  that  the Charity will be in a more viable and stable financial position and able to repay some of the private loan made by the Chairman and Treasurer. 

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The Charity is fortunate that volunteers in the UK continue, as previously, to frequently subsidise Santerpaws Bulgarian Rescue by privately covering fuel or vet costs (for animals in foster care in UK) alongside giving up their time to assist the Charity. 

Santerpaws  Bulgarian  Rescue  would  confirm  that  none  of  the  three Trustees  claim  any salary.  Neither  do  any  of  the  three  Trustees  claim expenses such as fuel costs incurred when on Charity business. It must be recognised that Santerpaws Bulgarian Rescue is are a very small Charity, the survival of which depends entirely on the hard work of the Trustees and their determination to reduce the evident cruelty to the multitude of stray dogs (and other animals) abandoned in Bulgaria. 

Whilst Mr Peter Emes serves as Treasurer, in reality he functions as a builder,  maintenance  manger,  cleaner,  and  driver.  The  Chairman,  Ms Justine Bowyer, also serves as cleaner and animal care provider alongside being the shelter manager, adoption coordinator and liaison officer for the local  Municipal  Office  (read  Council). Mr  Emes  and  Ms  Bowyer  live alongside the shelter and are on call 24 hours a day, 7 days a week. The Secretary,  Mrs  Amanda  Hitchcock,  resides  in  the  UK  and  provides  all administrative functions, coordinates all home checks and oversees the UK  Rescue  Back  Up  Service  (securing  new  adoptions  where  initial placements  have  failed)  as  well  as  providing  emergency  advice  and support to UK adopters and including coordination of local search teams if a dog is reported missing. Mrs Hitchcock’s responsibilities to the Charity are undertaken in her free time when not working; she is employed full time in a demanding, high-pressure job and also has direct family care commitments. 

The  Charity  is  grateful  to  have  a  Senior  Volunteer  and  several  other volunteers who give up their time as available and when required and who support various functions of the Charity. 

The Charity’s only income remains solely derived from donations from private persons and the payment of an adoption fee for each animal rehomed.  The  increased  income,  from  £42,650  to  £243,053  eloquently illustrates the immense increase in the number of dogs who have been successfully adopted. 

## Review of Charity since March/April 2019: 

## Home Checks: 

The relationship between Santerpaws Bulgarian Rescue and The ATeam (a separate Charity dedicated to providing safe, efficient and effective home checks for prospective adopters) is now firmly embedded and, excepting a 

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hiatus during the Covid 19 virus related Lockdown periods, The ATeam are used to vet all prospective new homes. 

Current Transport Arrangements and New Animal Transporter/Van: COVID 19 virus travel restrictions and new regulations following the UK leaving the European Union has resulted in the need to use a commercial Pet Transporter rather than self-transport as before. 

These changes have resulted in huge additional costs that have had a huge negative financial impact on the Charity, both in terms of transport and increased import costs; this is seen clearly in the increase of transport costs from £4870 in 2019/2020 to £86,482. Transport costs encompass the  journey  itself  and  also  the  costs  of  required  health  checks  and documentation needed. In effect each current transport run (there are 2 transport runs each month on average) now costs the equivalent of the total transport costs for 2019, as previously the only costs incurred were fuel, Euro Tunnel costs, animal feed, van maintenance and cleaning costs etc. 

Alternative pet transporters have been considered but none are competitive in terms of cost. More importantly the transport company used currently  is  reliable  and scrupulous  in terms  of animal care  and ensuring the correct documentation and legal requirements are place. 

## Brexit: 

Upon leaving the European Union UK import duties were increased and subsequently further raised. The Charity is now required to pay import tax for each dog homed into the UK. It has been difficult but at all times Santerpaws  Bulgarian  Rescue  has  kept  abreast  of  the  fast  pace  of changing regulations and ensured that the Charity remains compliant with all lawful transportation requirements. 

## Adoption Fee: 

This was increased from £290 to £350 in January 2020 to try to combat the increased expenditure in preparing and transporting a dog to a new home. The £350 still does not cover all costs, and this deficit is increased where an animal has been a long-term resident at the shelter or has needed veterinary treatment in excess of neutering and vaccinations. 

Adopters are made aware of the increased costs and a voluntary extra donation is suggested, with some new families opting to support this. It is not considered viable to further increase the adoption fee, as £350 in in line with the majority of adoption fees requested by other rescues for dogs. 

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Administration: 

Changed  regulations  post-Brexit  have  impacted  on  the  documentation required  for  transport  and  the  amount  of  official  paperwork  requiring completion  is  much  increased,  with  only  Ms  Bowyer  herself  able  to complete much of this. 

Staffing at the Shelter has been increased, and therefore staffing costs of £11,555, a new expenditure, are incurred for the year 2020/2021. This has allowed Ms Bowyer to have some additional administration time. Currently on average 150 – 233 dogs are being cared for at any one time and to ensure  there  is  a  safe,  nurturing  and  enriching  environment  for  the animals  4  workers  are  a  minimum  requirement.  ‘Turnover’  of  dogs  is necessarily high, with 20 – 40 being homed and transported each month. However, it is not uncommon for the number of dogs admitted to far exceed the number of dogs homed and transported in any given month. 

It  is  a  continued  plan  for  a  Shelter  Manager  to  be  recruited  during 2021/22,  with  the  explicit  intention  of  releasing  Ms  Bowyer  from  the majority of daily dog care tasks. Accommodation and a small wage (a reasonable living in view of Bulgarian cost of living) can be offered. It may be feasible to offer this on a trial basis before commitment. 

Additional UK Admin have been recruited and it is hope to further expand the UK back-up team to support The Secretary and Senior Volunteer who both undertake their Charity roles balanced alongside work and family commitments. There has continued to be an increase in the need for rehoming/emergency fostering of dogs already in UK who are relinquished by  owners.  Full  Rescue  Back  Up  is  provided  but  covering  this  is increasingly difficult with  the current  level  of volunteers and  the recruitment of more volunteers is an urgently need. The new expenditure of  £3,000  for  rehabilitation  kennels  has  been  incurred  by  two  dogs returned as ‘unsuitable’ for UK family life. One dog is now re-settled into a different UK family following rehabilitation. 

## Daily financial issues: 

As  the  shelter  has  expanded  in  size  the  positive  reputation  of  our commitment to seeking healthcare, which is regularly life-saving for that animal, has spread too. We are now well known for saving the lives of very unwell or injured animals, as well as for successfully finding safe homes for  abused  and  abandoned  dogs.  This  has  in  turn  led  to  raised expectations of local people and local officials; increased numbers of stray dogs and cats have been brought to the shelter, all requiring neutering and vaccinations etc. 

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The  Charity  remains  committed  to  supporting  local  people  within  the immediate area of the shelter, which is rural and impoverished, to better care for their animals. Vaccination and neutering services for village dogs and cats has significantly increased in the year 2020/2021, improving the health and welfare of local animals and  also building a trusting relationship with our neighbours. This important work does not generate any revenue and thus the associated costs for veterinarian care, typically for vaccinations and neutering of village animals, together with meeting the  health  needs  of  the  higher  number  of  animals  in  the  care  of Santerpaws Bulgarian Rescue, has dramatically increased from £6,102 to £52,900. 

Donations are mainly received in pound sterling, occasionally US Dollars. The Charity account and PayPal are sterling accounts. All expenditure is in Bulgarian Lev. Currency exchange rates and bank charges for currency conversion  when  making  withdrawals  makes  accurate  bookkeeping  a challenge.  Roughly  £1  sterling  is  equivalent  to  2  Bulgarian  Lev.  For example, 12 months vet services show as £6,102 and 12,000 Bulgarian Lev. 

Receipts  are  extremely  difficult  to  obtain  in  Bulgaria,  even  for  formal transactions such as vet services, where a Charity rate is kindly offered, or building  services.  Providing  receipts  for  service  remains  unusual  in Bulgarian culture. 

Building costs were the biggest expenditure in 2019/2020 and are the second  biggest  expenditure  in  2020/2021.  The  Shelter  is  now  fully compliant with local regulations and exceeds expected standards when inspected by the authorities. It is hoped building and maintenance costs will be significantly lower in 2021/2022. 

Spreadsheets for 2019/20 and 2020/21 have now been provided to The Charity  Commission  to  accompany  the  AGM  reports  and  a  UK-based Auditor  is  being  sought  going  forwards;  initial  enquiries  have  not  yet identified a suitable qualified person with availability to take on this role. This is a priority action for 2022. 

This  record  of  meeting  prepared  by  Amanda  Hitchcock  Trustee  and Secretary. 

This record of meeting agreed and signed (virtually) as an accurate record of the meeting and representation of the current position of the Charity by all three Trustees: 

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s ￿ Bots>y£r
Director
Treasurer
Secretary
07.02.2021