2025-12-31-accounts

Arise) Arise Counselling Service, Training and Related Services Charity No: 1183335 Trustees, Report End of Year Financial Statement Year Ending 31 December 2025

Arise Counselling Service- Chairfs Summary Throughout 2025, Arise Counselling Service (ACS) remained steadfast in ils cornmitment to rnaking affordable counselling accessible to people across the East Grinstead community and surrounding areas. We believe that financial circumstances should never be a barrier to accessing vital mental health support, and we continue to V￿rk towards removing that obstacle for those who need h81p most. At ACS, we provide a safe, supportNe, and compassionate environment where every cli8nt is listened lo, valued, and aC￿pted. Recognising Ihat no two individuals are the same, we offer a range of counselling approaches tailored to differing needs and circumStan￿s. For dients facing more complex challenges, we can provide support for up to 24 months, ensuring care is flexible, responsive, and person-centred rather than adopting a 'one size fits all, approach. This year has seen several important achievements. We significantly redU￿d waiting Ilrnes. welcomed 59 new clients into the service, and delivered 1,580 counselling sessions. We also strengthened our counselling team by welcoming new student counsellors. while celebraling the qualification of three students who have chosen to continue supporting dients through their work wilh Arise. As Chairof ACS. l arn incredibly proud of the dedication and commitment shown by our entire team in what continues to be a challenging and deeply important field of work. Our achievements would not be possible without the professionalism. compassi￿, and unwavering support of our counsellors. counselling manager. fundraising consultant. administrators, and trustees. Together, they make a meaningful difference to the lives of the individuals and families we seNe. Alison Morphew Chair of Trustees

CHARftY INFORMATION Arise Counselling SeNice was set up as an unregistered organisalion in November 2018, becorning a reglstered Charitable Incorporated Organisatim on the 9 May 2019. The foll￿ng were Trustee8 of Ari88 Counselling Service for the financial y8ar January 2025 - Decembar 2025: Alison Morphew (Chair) John Blechynden- resigned May 2025 Dave Pennington- resigned September 2025 Mary Nicholls Heather Kaufftnan Freya Wright lan King- appointed April 2025 Rebecca Wood- appointed June 2025 Andrew Car5well- appointed November 2025 Rgglstered Address Arise CounselliTh3 Servi Jubilee Community Cenlre, Charfwoods Road, East Grinslead, RH19 2HL htt s.'Ilarisecounsellin service.coml Charlty Numbor: 1183335 Bank: Lloyds Bank 113 London Road, East Grinstead RH19 1AH Indepèndent Examln•r And￿W Hicks ACMA Russetts, Church Lane Danehill, East Sussex, RH17 7EU

TRUSTEES, REPORT For the year endgd 31 st December 2025 Structure, governance and managemont Arise Counselling SeNice (ACSI gained charity Status on 9th of May 2019 as a Charitable Incorporated Organisaknon ICIO). The Trustees are appointed by the Board of Trusl8es. During 2025, trustees resigned from thelr roles, and ACS appointed three new trustees for three- year lèmis, meeting the objèctive of having between 3 and 12 trustees at any one time. ACS is an Affiliate of the Association of Christian Couns8llor5 (ACC) which provides support on any 8thical i%sue that may arise in dient work or govemance of the couns811itvJ seryice. Thirtyone.'eight is our safeguarding umbrella organisation, providing safeguarding training for trustees and counsellors, as well as a similar supportive role to ACC in advising specffic safeguarding issues that might arise. Each freelance counsellor also has access to an independent qualrfied supervisor and their thosen national counselling goveming organlsation to consult on any ethical or safeguarding issue that may arise in the course of their work. ACS is managèd on a day-ttrday basis by a Counselllng Service Manager ICSMI, holding a selF- employ8d role within the organisation. The CSM meets regulady with the counselling team to provid8 support and help with any issues that arise. The CSM att8nds qu8rtgrly. and any extraordinary. Board meetings by invitation of the Trustees, to update and advis8 on cuTh6nt and future matters. The ch￿ is insured by Howd8n', counselling sessions, ancillary aclivities and trusteas are all covered. Oblectlve5 and acllvltles The objective of the charity is to ald In the preservation and protection ofth8 physic21 and mental health of the communty of East Grlnsteaii and the surrounding area. by offering excellent and affordabl8 counselliNJ to adoleS￿nIS. adults and couples accLYding to the qualfficatKJns of the counselling team. ACS works with qualified freelanc8 ¢￿Inse110rS with a Christian faith and i8 ci)mmitted to wort(ing with trainee counsellors, have a Christian fatth, as a placement (￿ganisatIOn. ACS respects each client's right to rnak8 th81r own decislons In all aspeds of life, including faith. and the setViC8 is offered to all irrespective of religious background or commitment. It is not the elhos of ACS to teach or advance the Christian faith. The TNslees are awar& of the Charity Commission guidance on Public Benefit and s8e that the seNtces provided lully meet the requirements of the advancemenl of health or the saving of livès. To ensure that counselling sessions are affordable ACS continues to charge clients at a sliding scale belween £15- £60 depending on each person's household income. On average. the cost of one session to ACS £35, which includes the counsellor fee, rent and overheads. For those on a very limitad income, particulat1y when this is verrfied through a third-party referral, the cost is reduced to an amount that is affordable for that petson.

Achlevemants and Pèrfornianeé Team changes ACS Continues to be run by Becky Mumford. the Counsèlling ServirE Manager, who leads the tsem of ¢ounsellors and students. and oversees thè daY-t￿daY operation of the servic8. During 2025, three ofourstudent counsellors qualified, including art therapist. Th6y have all decidèd to stsy on with Arise as quallfied praclEtioners, alongside th8ir other work, to continue to support the charity in being abb to provide affordable counselling. ACS were also able to support tsvofurth8r students in stsrting their counselling placements. We continue lo see a high number of enquiries for student plac8ments but unfortunately have to limrt the number of students at any time to a maximurn ofthree so we can ensure we have enough suitable dients to provide them with. Onè of our existing qualified Counsellors. also undertook some additional training and is now abLA to provide affordable couplès counsèlling throughACS. We also saw one of OLW prevlous qualified counsellors rèturn following a period of matemty leave and she is now back worklng with clients again. Our Finance Assistantremainsthe same as the previous year andcontinues to provide inva5uabl& 5UPPOrt to the Counselliro Servicè Manager in the daY-t￿daY management of dienl payments and finance related matters. The temporary role ofAdmin Assistant came to an end during 2025 once all the policies, processes and ontrarts were updated. A¢hlevements ACS has continued to operate a small and manageable waiting list thrrAb3hout 2025. with the m of clients being placed wlthin 1-3 months, and some as Ilttle as under a month (around 25°Al, On average, our waIt￿g list remained the same as 2024. wlth around 1(k15 clients on the waiting list alany given tirn8. During 2025. ACS carried out 1580 counselling sessions, which is an increase from 2024 where we carried out 1454 counselling sessions. Throughout thè year wè received141 enquiries, and allocated spaces lo 59 naw dients. This is a slight inciease in enquirie5 from the previous year. whére we received 114 enquiries and placed 46 new clients. Some of the enqulrtes wè receNe do not end up in counselling due to various reasons - for example, we often see a high number of dients change their mirKI about wanting to pursue counselling and we also continue to see frequent enqu¥i&s from people outside our Service area, so we slgnpost them elsewhere. In 2025, we also continuèd to support 34 dients had started co￿sellIng wf(h ACS in pr8ViOUS years but continued to need our support. On average, we see around 50-60 diants at a timg. Our most common r8f8rral sources rèmain the same as previous years, with the majority of our cliMts reachlng out to us due to online sèarch130.9%), followed by refe￿alS from GPINHS120.3Yo), word of mouth {15.4¥0) and then fonner di6nts and r8ferrals via the local Mentsl Health team (both 11.4Vol.

During 2￿25. most enquiries Game from females (67.3%) and pe￿Ie age between 3645 years. 10(. 15 40 CouFd¢ i.tsle F¢maie The most common reason for seeking counselling changed slightly in 2025 and we saw a higher increase in people seeking counselling due to complex mentsl health issues, such as clients who have èxperienced trauma or who have CIPTSD, and far less pèopl8 s60king counselling due to life events or general poor m8ntal h8alth. Thls was followed by depression, relationship issues. anxiety. stress and bereavetllent. 15 In 2025. we saw an increase in a preference for face-to-face counselling over online counselling, with 67Vo Df Sessions carried out in person and 33Yo carried out onling. ACS continues to offer a hybrid service ol online (video), telephone and in-person sessions to accommcNYate counsellor and client prefer8n￿s. Evaluation and Feedback During 2025, we received 18 feedbad( fom)s. Feedback fomis are sent to all dients when they finish their coutsselling as a way for us to review the Servi￿ we provide and make improvements wlEre necessary. Feedbed( fomis are optional lor clients to o)mplete, bLrt when they do share fe8dback and are happy for us tD share their comments, they are also used in our funding applications, social media posts and shared directty with the counsellorlstudent in question.

Here are some examples of the feedback we recelved durirKJ 2025.. 'The WO￿ that I did witl7 [my counsdlorj was something I donyeven thlnk I can put into words. I started offhaving no salf-compassion at all, yetl finishedhawing leamedth8 8rtofself-compassion and continue to practice this on a basis- i ￿11 be ftirever gTrteful. Thank you,. 'tMy counsellorj Is truly an outstanding counsevor and I f8alvery fortunate to have mat her at this slage of my lrfe. Sha AS incr8dibly patient, and I can feel her deep cara and understsnding- 8om8thing that is very precious to me. Isincerely want to say Ihankyou andalso thank Arise for off8nng m8 Such gengrous support during this diffkutt time,. tmy coun8eJlor] was amazing and withoul h8rldonYeven wantto think of the slippgryslop8 i wouldhave èndgd down. My quality of lit8 hasgreatly Impft)vèd'. 'tMy counselling has been] Irfa changing, it has gN8n me the skillsltrgbeen searching for all my life. Thank you so much, yourorganisation and [my counsellorj savedmy lrfe,. tmy counselling had] a profoundlypositive [impact]. ￿th [my counsellor s] guidance, I have tUm8d Ihe negative inner voice to a posibve on& andhave leam8d how to accept and releas& long held emoLYJnal traumas,. Looking fO￿ard 2025 was a positive year for ACS. Our data shows we were able to incr6asa the number of dients wè supportad. whilst kee￿rn9 our waiting times and waiting list manageable. We were also pleased to sèe great8r ¢onsisl8ncy within our counsélling team. with all our team remaining committed to th8 s6Nice Ihroughout tha yèar. 2026 remains on coursè to be anoth8r strong year forACS. We r8main confident that we will be aL19 to continue to provide good quality. affordable counselling to the local ￿MMUnity without long waiting times. We are already in the process of recnjttsng more students to start in the auiumn and Contin￿ to provide continuing professional development (CPD) opportunit18s and support to all our current ¢wr)sellors and students. We are 8180 looking into what additional supp)rt we Could pro￿de to the Ic¢al community and are already in discussions with oth8r agencies who use the Jublle6 Comrnunty C8ntre to see how that nay work. In March 2026, we held a Vision Workshop. bringing together key stskeholders4ncluding trustees, couns611ors. and administrators-to reffect on the vision, purpose, and effectiveness of our service. This provided an opporiunily to consider how ACS continues to meét the needs of thè Communty, thile èxploring future priorities and opportunities for development. We look forward to discussing and implemènting the outccrnès in the coming year. Flnanclal Review Tha attached financlal rewrt shows ACS'S receipts and paymenls for the year ending 31 December 2025. ACS made a loss of £3.032 in 2025. resulting in totsl funds carried forward of £24,818. (Unrestricted £22.732, Restricted £465 and Designated £1.621.) The trusts8s believe the charlty has enough resources to keep operating for the foreseeable future and have prgpared the accounts ¢)n a goingwconcem basis.

The Resth'ct6d Fund represents moni8s given by Ihe Alb8rt Hunt Trust in December 2021, for the sol& purpose of covering the costs of counselling sessiMs for clients referred by a local charity, Twning Tides, f¢xused on ending homelessness. During 2025, ACS supported 4 diènts frorn Turning rides and hope to continue this work into 2026. ACS'S rnaii source of Income is client fees" however, this only covers around 70 /0 of our overall costs. In 2025, we were generously supported by the folbwing Trusts and (Trganisations, without whom we would not been able to meet the demands of the servi￿. The Beer.Harrls Trust Mid Sussex District Council The SMB Charitable Trust The lanAskew Trust East Glln51ead Town Council East Grinslead Common Gi)od TrusL We express our deepest thanks to these organlsations. ACS'S rnain expenditure includes counsdlor fees, rent of counselling rcotns and apart- time counselling manager. In January 2025 the trustees agreed and implemented a 10 % incfease in counsellors fees, in recognition of the valuable work undert8ken by our counsellors, who receiv8 a comparatively modest remuneration for their services. The chalknge for the Trusteés golng ft)Tward into 2026 will b8 to secure funding associated wtth the increasing costs of administration and man8g6m6nt of the service, along with the costs associated with the supeNision and placement of student counsellors. A review of client fees is planned for 2026, as the tru51ees re¢JJgnise the need to increaso income in rèsponse to a growing proportion of clients paying a lower rate. No Trust*s received payment in 2025 for their service as a Trustee. John Blechynden (appointed as trustee in 2021 and resigned in 20251 and Rebecca Wood (appointed as a trustee in 2025} have onty been r8imbJrsed expenses for their servic8s as counsèllors. The CIO aims to keep in res8rve thre8 rnonths ofoperating expenses to protectthe charity against drops in income or allow it to tske advantage of new opportunities. This can also be used for the costs of dissolution should th8 charity be unable to continue. This reptyt was approved by the Trustees and signed on their behatf by: Allson fkirphew Chair of Trustees lan King Trust8e Date.. 11 I￿[10zL Dale..

	Funds 3			0,444
4,898				6,700
			이
952				5,683
,444	5,000	0	44,444	3,406
			17,739
7,0 ,076			,076	4,81
2,81			2,815	2,575
	6,965		6,965
2,51
				470
			154
				2
6,526				,51
0			491 339	389
471
			28
				95
			179
				160
20
			25
			09	78
				39,472
,067	,965	0	-3,032	3,934
23,799	2,430	1,621		3,91
			,818	2

Statement of Assets & Llabllitie$ - Ariso Counselling Sèrvlce, Tralnlng & Related Services Year Ending Déc 2025 Cash awts as at 31 Dec 2025 Cunpnl Bank AGcount Total cash assets 24.818 24.818 Reprgsented by Fund$ Unrestricted Funds Restricted Funds Designafed Funds 22,732 465 1.621 24.818 This flnancial report was approved by the Trustees and slgned on their behalf by: Allson Plorphew Chair of Trustees lan Klng Trustee Date.. 11 Ibl 24ryZ Dat8.. io

Independent Examiner￿ Report to the Tru8t088 of Ari80 Coun8elling Sorvico, Training & Related Servlc•s. This report on the financial statements of the Charity for the year ended 31st December 2025 which are sel out on pages I to 11, is in resp8Ct of an examination carrted out under s145 of the Charities Act 2011 Act.). Regpectlve responsibillfjqs of trusleos and independent examiner The charity's trustees are responsible for the preparatlon of the accounts. The chaiitys trustees consider that an audit is not required for this year under section 144 of the Charthes Act 2011 (Ihe Charities Acr) and that an irKlependent examination is needed. Where the charity's gross income exceeded £250,000 l am quaIffi￿ to undertake the exarnination by being a qualffied Management Accountant {ACMA). It is my responsibility to.. • examine the accounts under secti¢)n 145 of the Charities Act, . to ft>llow the priKedures laid down in the geT￿al Directions given by the Charity Commission (under section 145(5)(b) of the Chatities ACC and • to state whether paiticular matters have come to my attention. Basis ol independenl axamlner s Mport My examination was carried out in accordan￿ with general Directions given by the Charity Commission. An examination indudes a review of the accounting records kept by and a GompaTiSOn of the accounts presented with those records. It a180 incluth cA)n3tderati(X7 of any unusual items or disclosures in the accounts,and seeking explanations from the trustees con￿MIng any such mattets. The procedures undertaken do not provide all the eviden￿ that would be required in an audi( and consequenty no opinion is givert as to whether the accounts present a and fair, view and the report is limited to those Matte￿ set out in the statement below. Independent examiner's statsment In connection with my examination. no maltsr has come to my attention: 1. which gives me reasonable CAuse to believe that in, any material respect, the requirements: . lo keep accounting records in accordance with Section 130 of the Charities A<" and . to prepare acLounts which accord with the a￿oUnting records and comply with the a￿Unting requirements of the CharitiesAct have not been met" or 2. to which, in my opinion, attention should be drawn in order to enable a proper understanding of the accounts to be reached. Andrew Hicks ACMA Russetts, Church Lane. Danehill. East Sussex, RH17 7EU Date.. ,16/ 6