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2025-05-31-accounts

Annual Report & Financial Statement for year ending 31 May, 2025

Registered Charity No. 1183261

Contents

After a long journey comes friendship

Charity Details 2
Report of the Trustees 4
Report of the Independent Examiner 20
Statement of Financial Activities 21
Balance Sheet 22
Statement of Cash Flows 23
Notes to the Accounts 25

2 West London Welcome Cover Photo by Ernesto Hernandez Financial Statement 2024/2025

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West London Welcome Financial Statement 2024/2025

Charity Details

Trustees

Joanna Farquharson (Chair) Rupesh Chatwani (resigned Feb 2025) Seema Alibhai Mohammed Reza Beyad Antonia Benfield Efthymia Stathopoulou Coco Campbell Betul Piyade Helen Pickering (appointed 13/02/2025) John Clark (appointed 31/10/2025)

Executive Director

Joanne MacInnes

Deputy Executive Director

Leyla Williams

Registered Address

International House, 109-111 Fulham Palace Road, London W6 8JA

Charity Number

1183261

Independent Examiner

Shruti Soni FCCA FCIE Shruti Soni Limited Chartered Certified Accountants 117A St. Johns Hill, Sevenoaks, TN13 3PE

Bankers

Metro Bank PLC

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West London Welcome Financial Statement 2024/2025

Vision, Mission, Values and Strategic Aims

Report of the Trustees for the Year Ending 31st May 2025

The Trustees of West London Welcome present their report and independently-examined financial statements for the year ending 31st May 2025.

The financial statements have been prepared in accordance with the accounting policies set out in note 1 of the accounts. They comply with the charity’s governing document, the Charities Act 2011, and the Accounting and Reporting by Charities: Statement of Recommended Practice (“SORP”), applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland.

Status and Organisational Structure

The charity’s constitution is its governing document. The charity was registered on 7th May 2019 as a charitable incorporated organisation (CIO) and took over all assets, liabilities, and operations from the unincorporated association of the same name.

A trustee is appointed by the Board of Trustees, in consultation with existing trustees. The constitution requires the Foundation to have a minimum of three trustees each of which has one vote. New trustees are provided with information on trustee guidelines as prepared by the Charity Commission, and information on the charity as appropriate. Onboarding discussions are held with the current trustees. Trustees are requested annually to confirm any related party transactions.

Trustee positions are advertised in the public domain and voted in by the Board.

Charity’s Objectives

West London Welcome is a daytime drop-in service based in Hammersmith for refugees, asylum seekers and migrants. The objectives of the charity are:

  1. To advance education and relieve financial hardship amongst those seeking asylum, those granted refugee status and migrants particularly by the provision of legal and other advice.

  2. To provide or assist with the provision of facilities for recreation or other leisure time activities for refugees, asylum seekers, migrants and their dependents in the interests of social welfare with the object of improving their conditions of life and assisting their inclusion into the wider community, in particular but not exclusively by the provision of a drop-in centre.

Public Benefit

The Trustees confirm that they have complied with the duty in Section 4 of the Charities Act 2011 to have due regard to the Charity Commission’s general guidance on public benefit, ‘Charities and Public Benefit’.

Ourvision is for all those from refugee and migrant communities to feel welcome and supported by local communities, live in dignity, and be free from injustice.

Ourmission is to work together with local people to provide a safe, positive experience of community to reduce isolation, build inclusion and confidence, challenge injustice, and enable people to access the support, education, advice and advocacy they need. We take a holistic approach to support the needs of our members, from the practical and social to the emotional and playful.

Values

We are dedicated to the following values:

Long-term strategic aims

Based on West London Welcome’s mission, vision, and values, the charity is committed to the following long-term strategic aims:

1. Build community:

2. Deliver advice:

3. Advocate:

4. Become sustainable: Becoming a sustainable organisation for the long-term, ensuring we have the funding, skills and support for staff to fulfill our mission and meet the needs of our members.

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West London Welcome Financial Statement 2024/2025

West London Welcome Financial Statement 2024/2025

Annual Review of Activities, Achievements and Performance

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  1. Working to secure multi-year funding so we can keep our charity running and support our community members into the future.

We are proud to have made considerable progress with our long-term strategic aims this year of building community, delivering advice, advocacy, and becoming sustainable.

This year we delivered on four short-term organisational goals within our broader aims:

1. Building community

Activities at the centre

  1. Development of our Lived Experience Advisory Board to strengthen and amplify the voices and roles of our refugee, asylumseeking and migrant community members.

Life in our centre this year was full of joy, challenges and transformation. Many of our community members faced issues of isolation, trauma, poor living conditions, insecure immigration statuses, a ban on working for those seeking asylum, people facing homelessness once they are granted refugee status, and an ever-growing hostile political climate for those seeking asylum. Our centre was open all day, four days a week. We typically receive around 200 visits each week from the community members we support. Over the course of the year, we support more than 500 individual people through a wide range of in-person classes, advice and services.

  1. Raising the level of IAA (Immigration Advice Authority) immigration and asylum advice we can give our community, and increasing the capacity of our advice team to provide casework support.

  2. Development of our English language education strategy and classes to include everyday transactional communication skills of our community as a core part of our provision, enabling community members to better engage with GPs, the Home Office and its subcontractors, job centres and other services.

With 9730 individual meals served to our community,100% of our members accessed hot meals and groceries at least once a week. Moreover, we had 42 days of creative and wellbeing classes, including yoga, fitness, knitting, book and writing club, and gardening.

We strived to make people feel welcome, experimented with new ways to increase the confidence of community members; increased our casework support to meet the need; advocated for change; strengthened our relationships with local supporters to ensure we can keep running our essential services into the long-term; highlighted refugee issues in the media; and celebrated our community members’ achievements.

In the numbers*:

Photo by Farzana Wahidy

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West London Welcome Financial Statement 2024/2025

West London Welcome Financial Statement 2024/2025

taught their fellow students and teachers some basic words and phrases in their first languages. This experimental classroom structure forms part of our ongoing efforts to run our space with our community members in ways that are less topdown.

English teaching development

This year our teachers, senior caseworker and other volunteers worked together to create a ‘Fun with Finance’ resource for use in WLW English classes, which enabled community members to learn transactional communication skills in English to deal with their everyday world of letters, bills, taxes, accommodation issues, banks and spotting scams.

Centering those with lived experience

Following our commitment last year to develop roles and responsibilities for people with lived experience of refuge or migration at all levels of the organisation, we took the following actions this year:

The local students of Godolphin & Latymer school have been supporting our community members of all ages with their homework across all subjects in our new weekly homework club. Sixth formers have been helping our community members based on their needs, including Maths and English. Asylumseeking children are often new to English and require this extra support for a variety of subjects.

We experimented with a ‘teacher swap’, in which our students took control. To celebrate our multi-lingual community - 45 languages are spoken at the centre - our refugee and asylum-seeking English students

many of whom are currently in the asylum system, the group meets quarterly, two weeks before the Board, to provide strategic advisory support. This has been invaluable in providing perspectives and information on a range of issues, including direct experience of homelessness, delays in asylum decisions and racism. One of our Trustees, who we supported through the asylum process, sits on both Boards and acts as a bridge between the two. This year our Advisory Board continued to progress, providing strategic support to staff and Trustees to ensure that current issues and challenges are fully understood. The group’s Terms of Reference were created, and the group developed a structure of quarterly meetings to align with Trustee meetings.

Trips and events

In the past year we have hosted and organised 62 events and outings, including community parties at our centre, workshops, drumming and comedy nights, Welcome Circle donor evenings and lunches, concerts, sightseeing tours, trips to the beach, theatres, Royal Albert Hall, Kew Gardens, football matches, museums, theatre and cinema.

2. Delivering advice

Expanding and developing our advice team

Our advice team remains dedicated to supporting people to regularise their immigration status, liaise with lawyers, access their rights and entitlements, find safe housing, avoid destitution, access healthcare and education, find employment, and start rebuilding their lives. In the past year, we carried out 124 weekly casework clinics and 2610 casework appointments. 45 community members received refugee status, and upon eviction from their asylum hotels were all housed through the work of our advice team. This year, 100% of people who moved into their first homes were given free household items and/or hardship payments.

Raising our level of immigration and asylum advice

Our Senior Caseworker Alison Curtis passed her IAA Level 2 Immigration exam this year, enabling West London Welcome to become accredited to give more complex immigration advice to our community members - a lifeline for those struggling to find lawyers in the midst of an ongoing legal aid crisis. 98% of community members said they felt more confident to cope with challenges after receiving advice and casework support.

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West London Welcome Financial Statement 2024/2025

West London Welcome Financial Statement 2024/2025

Case Study: Samira’s Story

I am a refugee from Eritrea. My heart is still heavy with the trauma of having to flee my home country after my husband was arrested. One day, two men came to our house and told me he had escaped from prison. They turned our home upside down, searching for something, and took some important papers. They warned me that they were watching us and that if my husband tried to contact me, they would arrest me too.

My friends and family feared it was only a matter of time before they came for me as well, so I made the agonizing decision to leave everything behind and escape with my young son Hammoudi. We arrived in England in the summer of 2020 and claimed asylum, hopeful that we would finally find safety.

We were placed in a small room at an asylum hotel in West London, and we waited anxiously for our asylum application to be processed. It was a long and uncertain wait, especially during the Covid-19 pandemic, but at least we felt secure for the moment.

Then, in April 2021, my world was turned upside down once more. I discovered a hard lump in my breast that seemed to be growing larger every day. The GP couldn’t see me due to pandemic restrictions, so someone at the hotel advised me to go to the Accident and Emergency department.

At Charing Cross Hospital, the doctors ran tests and delivered the devastating news: I had a very aggressive form of breast cancer. My tumor was already 9 centimeters in size and still growing rapidly.

The following months passed in a blur. I had the surgery. I had to have chemotherapy. I became so weak at this point and couldn’t look after my son who was sharing my small room with me.”

Alison, our West London Welcome Senior Caseworker who was helping Samira through this difficult time, explains:

“It was heartbreaking to see Samira. She had been coming to WLW for a few months before

her diagnosis, but after her treatment started, her situation deteriorated. Samira’s cancer was incredibly aggressive and her difficulties accessing medical care, due to the pandemic and living in a hotel, caused delays to her treatment. The chemotherapy caused Samira to become incredibly unwell. We were so worried about her and about Hammoudi, who was also being bullied at school about his Mum’s cancer. Samira couldn’t cope living in the asylum hotel, she couldn’t eat the hotel food due to nausea, and had no privacy sharing a room with her teenage son. We worked with a law firm who challenged the Home Office to provide Samira and Hammoudi with self-contained accommodation, where she could eat chemo-friendly food and rest when she needed to. We also helped Hammoudi move schools, away from the bullying and into an environment where he could receive support.

During the peak of her treatment, Samira was awarded refugee status, so despite her poor health, she and her son had to move out of asylum accommodation. The council first placed them into a local hotel, where she had to choose between a room where she would share a double bed with her son or not having a fridge to safely store her medication. They were then placed into a flat in Enfield, 2.5 hours away from the hospital where Samira was receiving treatment and from the new school Hammoudi had just settled into. It was complete madness, we were tearing our hair out trying to find better housing for them.

Then, we had a stroke of luck. We were contacted by solicitors representing an older woman who had recently moved into a care home. She had very kindly stipulated that her flat should be offered at a fair rent to a refugee family. Samira was the perfect candidate. She and her son moved in at housing benefit rates and they are still there today. Samira is now in remission and slowly recovering from intense cancer treatment. Her son is now 17 and at college and we still see her every week at the centre where she comes for her English lessons. It’s really a miraculous outcome for her and Hammoudi.

Our Impact

Since joining West London Welcome, our community members report the following*:

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93% 92% 95% 84%
feel part of a feel more confident say their English have developed or
community navigating life in the UK language skills have improved a skill
improved
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84% 88% accessed hot meals better understand their of people with first homes feel supported and groceries at least rights as a refugee, asylumwere given free household to access their once a week seeking person or migrant items and/or hardship healthcare rights payments

69% 84% 90% have engaged more with know their local area know who to ask for help arts and culture in the better at the centre about a city than before joining problem and trust they’ll the centre be heard 62% 82% now feel empowered to feel safe to talk about challenge the decisions difficult situations or of authorities they believe emotions are wrong

*Based on responses in our 2024 survey that ‘agreed’ or ‘strongly agreed’ with survey questions. This survey was conducted by an independent evaluator.

.

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West London Welcome Financial Statement 2024/2025

3. Advocacy

Educating our community through ‘know your rights’ work and supporting people to advocate for themselves

We supported our community to understand their rights and entitlements through one-to-one casework and workshops, enabling participants to understand their rights and entitlements within immigration and asylum, housing, healthcare, education, benefits, and modern slavery protections.

Gathering evidence to challenge unjust systems

Behind the everyday frontline work at our centre, we’re using the evidence and stories we hear each day and pushing for change in the policies and practices that affect refugee, asylum-seeking and migrant West Londoners. We continue to participate in weekly discussion, relationship-building, knowledge-sharing and strategy within the refugee sector, including on public forums and meetings. We became part of the Greater London Authority’s Migration Sector Advisory Panel, an expert panel advising on the work of the London Strategic Migration Partnership (LSMP) and the GLA’s Migration Team, and to inform other relevant GLA teams on issues related to migration, asylum and refugees. We assisted with evidence for a number of legal challenges and reports on issues from asylum accommodation to Home Office decision-making delays.

Our Deputy Director Leyla, with other refugee sector leaders, was consulted by the Mayor of London’s team on his new strategy to end street homelessness by 2030. We were pleased to have our voices heard and see a focus on homelessness prevention approaches as many grassroots frontline organisations, including ours, had pushed for.

Setting a positive narrative on migration

• Amplifying community voices: We found new ways to amplify the voices of refugees, asylum-seekers and migrants in our community. We continued to publish new stories from our Humans of West London Welcome series, which enables community members to tell their own stories, and we curated a short film called Celebrating our Community, which celebrates and gives a voice to four refugee and asylumseeking members of our community. Shot at our centre by filmmaker Nicola Roper, it highlights the experiences of medical secretary Nastassia, window cleaner Vitali, elite cyclist Trhas, and chef Najeem here in West London, and their love of being part of our community.

Photo by Farzana Wahidy

4. Becoming sustainable

Fundraising

Premises

In Spring 2024 West London Welcome executives successfully negotiated to renew our premises agreement, ensuring that our community has a secure space for years to come.

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West London Welcome Financial Statement 2024/2025

Development of monitoring, evaluation and data-capturing work

For the second year running we commissioned an independent evaluator to survey and listen to our community members using a range of methods, including a survey, focus group sessions and member data analysis. From this work emerged our second Impact Report, which evaluated how we have changed the lives of our community members throughout 2024. We applied for and received grant funding to develop our work management programme and casework system Podio. Working with a developer, we listened to the needs of staff, and in particular caseworkers, to develop Podio into a far more flexible, intuitive casework system that allowed for more sophisticated data capture with better security.

Psychological health and wellbeing of staff and community members in an increasingly hostile environment

We are conscious that the work of frontline West London Welcome staff is increasingly busy and emotionally challenging in a politically hostile environment for those seeking asylum and migrants. To that end, we worked closely with three psychologists who provided therapeutic clinical supervision for five West London Welcome staff to support them with their boundary-making abilities, potential vicarious trauma, and personal issues that impact on their work. This clinical supervision is open to all staff who opt to take it up. Feedback from staff is that this support is needed and valued, and enabled staff to feel supported at work into the long-term.

Ariam West London Welcome community member:

In West London, I found more than a centre. I found West London Welcome — a place that gently filled a space in my heart I thought would remain empty forever. A family that shared warm meals, coffee gatherings, laughter, and simple human presence.

A garden where I buried my pain in the soil and watched hope grow slowly through gardening activities.

West London Welcome is not just a place to meet. It is a place to heal.

People think the refugee struggle ends upon arrival in the UK. But in truth, it begins inside us — in that huge inner emptiness we carry.

West London Welcome held my hand when I felt lost. It brought warmth to my isolation.

It reminded me that even after war, even after loss, even after exile — belonging is still possible. And in that belonging, I am slowly finding my way back to myself.

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West London Welcome Financial Statement 2024/2025 15 Photo by Ernesto Hernandez

Financial review

Income and expenditure

Income during the period under review was £556,070 (2024: £359,836) of which £128,915 was restricted (2024: £43,566) and the remaining £427,155 (2024: £316.270) was unrestricted. Expenditure during the year was £471,767 (2024: £401,755). Of the total expenditure £92,351 (2024: £67,006) was from restricted grants and the remaining £379,416 (2024: £334,749) was unrestricted. The charity had a net surplus during the year of £84,303 (2024: deficit £41,919). This led to an increase in the total funds held at the year end to £406,270 (2024: £321,967) of which funds for restricted purposes were £46,069 (2024: £9,505) and general unrestricted funds were £360,201 (2024: £312,462).

Risk Assessment

The charity has conducted a risk assessment and has established a register, which will be updated annually. The register will have appropriate systems and procedures in place to mitigate the risks the charity faces. Such headings will be funding and risks, internal control risks, implementation procedures for transactions and projects, health and safety for staff, volunteers and clients.

Key risk factors include: Key staff turnover; Government policy; loss or damage to premises.

Reserves policy

The reserves policy is to maintain a cash balance of at least eight months of operating expenses. At this financial year end this equates to an amount of £314,511 (2024: £267,836) compared to the unrestricted reserves of £360,201 (2024: £312,462).

Plans for future periods and going concern status

In the Trustees’ opinion the charity is a going concern and has sufficient funds to continue its current activities over the next 12-15 months.

Our Supporters and Principal Funding Sources

West London Welcome is most grateful for grants and donations received this year from charitable trusts, family trusts and other grantgiving organisations.

We are indebted to the huge generosity of our Welcome Circle members, who play a vital role sustaining our work and being such an energetic part of our community.

Finally, we would like to thank all those locally and around the world supporting us with regular donations, fundraisers, and efforts through their schools and workplaces. Your support is so valued.

The Trustees’ Responsibilities

The trustees are responsible for preparing the Trustees’ Annual Report and the financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice).

The law applicable to charities in England & Wales requires the trustees to prepare financial statements for each financial year which give a true and fair view of the state of affairs of the charity and of the incoming resources and application of resources of the charity for that period. In preparing these financial statements, the trustees are required to:

a) select suitable accounting policies and apply them consistently; b) observe the methods and principles in the Charities SORP;

c) make judgments and accounting estimates Type text here that are reasonable and prudent;

d) state whether applicable UK accounting standards have been followed, subject to any material departures disclosed and explained in the financial statements;

e) prepare the financial statements on the going concern basis unless it is inappropriate to presume that the Trust will continue in operation.

The Trustees are responsible for keeping proper accounting records that are sufficient to show and explain the Trust’s transactions and disclose with reasonable accuracy at any time the financial position of the Trust and enable them to ensure that the financial statements comply with the Charities Act 2011, the Charity (Accounts and Reports) Regulations 2008 and the provisions of the trust deed. They are also responsible for safeguarding the assets of the Trust and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities

This report was approved by the Trustees on March 16th, 2026 and signed on their behalf by:

Joanna Farquharson, Trustee

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West London Welcome Financial Statement 2024/2025

18 West London Welcome Financial Statement 2023/2024

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West London Welcome Financial Statement 2023/2024 19
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Report of the Independent Examiner

I have completed my examination. I confirm that no material matters have come to my attention in connection with the examination giving me cause to believe that in any material respect:

Independent Examiner’s Report to the Trustees of West London Welcome

I report on the financial statements of the charity for the year ended 31 May 2025 as set out on pages 21 - 33.

  1. accounting records were not kept in respect of the charity as required by section 130 of the Act; or

Responsibilities and basis of report

As the charity’s trustees you are responsible for the preparation of the accounts in accordance with the requirements of the Charities Act 2011 (‘the Act’).

  1. the accounts do not accord with those records; or

  2. the accounts do not comply with the applicable requirements concerning the form and content of accounts set out in the Charities (Accounts and Reports) Regulations 2008 other than any requirement that the accounts give a ‘true and fair view’ which is not a matter considered as part of an independent examination

I report in respect of my examination of the charity’s accounts carried out under section 145 of the Act and in carrying out my examination I have followed all the applicable Directions given by the Charity Commission under section 145(5)(b) of the Act.

Independent examiner’s statement

Since the charity’s gross income exceeded £250,000 your examiner must be a member of a body listed in section 145 of the Act. I confirm that I am qualified to undertake the examination because I a member of Association of Chartered Certified Accountant, which is one of the listed bodies

I have no concerns and have come across no other matters in connection with the examination to which attention should be drawn in this report in order to enable a proper understanding of the accounts to be reached.

Shruti Soni FCCA FCIE Date: 25/3/2026

Shruti Soni Ltd Chartered Certified Accountants 117a St. John’s Hill, Sevenoaks TN13 3PE

Statement of financial activities (incorporating an income and expenditure account)

For the year ended 31 May 2025

Income from:
Note
Donations and grants
2
Trading activities
3
Investment Income
Total income
Expenditure on:
Raising funds
Charitable activities -
Hardship Support
Total expenditure
4
Net income / (expendi-
ture) for the year
Transfers between funds
Net movement in funds
Reconciliation of funds:
Total funds brought for-
ward
Total funds carried
forward
14		 Unrestricted
£
401,488
16,144
9,523		 2025
Total
£
530,403
16,144
9,523		 Unrestricted
£
309,603
713
5,954		 Restricted
£
43,566
-
-		 2024
Total
£
353,169
713
5,954
Restricted
£
128,915
-
-
427,155 128,915 556,070 316,270 43,566 359,836
25,856
353,560		 -
92,351		 25,856
445,911		 5,325
329,424		 -
67,006		 5,325
396,430
379,416 92,351 471,767 334,749 67,006 401,755
47,739
-		 36,564
-		 84,303
-		 (18,479)
2,500		 (23,440)
(2,500)		 (41,919)
-
47,739
312,462		 36,564
9,505		 84,303
321,967		 (15,979)
328,441		 (25,940)
35,445		 (41,919)
363,886
360,201 46,069 406,270 312,462 9,505 321,967

All of the above results are derived from continuing activities. There were no other recognised gains or losses other than those stated above. Movements in funds are disclosed in Note 14 to the financial statements.

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West London Welcome Financial Statement 2024/2025 21

Statement of cash flows For the year ended 31 May 2025

Balance sheet

as at 31 May 2025

Fixed assets:
Note
Tangible assets
9
Current assets:
Debtors
10
Cash at bank and in hand
Liabilities:
Creditors: amounts falling due within one year
11
Net current assets / (liabilities)
Total assets less current liabilities
Total net assets / (liabilities)
12
The funds of the charity:
13
Restricted income funds
Unrestricted income funds:
General funds
Total unrestricted funds
Total charity funds		 £
4,560
390,999		 2025
£
16,653		 £
6,800
304,214		 2024
£
13,660
16,653
389,617		 13,660
308,307
395,559
5,942		 311,014
2,707
360,201 312,462
406,270 321,967
406,270 321,967
46,069
360,201		 9,505
312,462
406,270 321,967
Cash fows from operating activities
Note
Net cash provided by / (used in) operating
activities
Cash fows from investing activities:
Dividends, interest and rents from investments
Purchase of fxed assets
Net cash provided by / (used in) investing
activities
Change in cash and cash equivalents in the
year
Cash and cash equivalents at the beginning
of the year
Cash and cash equivalents at the end of the
year		 £
9,523
(10,815)		 2025
£
88,077
(1,292)		 £
5,954
(2,499)		 2024
£
(43,183)
3,455
86,785
304,214		 (39,728)
343,942
390,999 304,214

These financial statements were approved by the Trustees on March 16th, 2026 and signed on their behalf by

..................................................................... Joanna Farquharson, Trustee

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West London Welcome Notes to the Financial Statement for the year ended 31 May 2025

Notes to the financial statements for the year ended 31 May 2025

1 Accounting policies

a) Basis of preparation

The financial statements have been prepared in accordance with Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) 2019, the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) and the Companies Act 2006.

Assets and liabilities are initially recognised at historical cost or transaction value unless otherwise stated in the relevant accounting policy or note.

b) Public benefit entity

The charitable company meets the definition of a public benefit entity under FRS 102.

c) Going concern

The trustees consider that there are no material uncertainties about the charitable company’s ability to continue as a going concern.

There are no key judgements that the charitable company has made which have a significant effect on the accounts.

The trustees do not consider that there are any sources of estimation uncertainty at the reporting date that have a significant risk of causing a material adjustment to the carrying amounts of assets and liabilities within the next reporting period.

d) Income

Income is recognised when the charity has entitlement to the funds, any performance conditions attached to the income have been met, it is probable that the income will be received and that the amount can be measured reliably.

Income from government and other grants, whether ‘capital’ grants or ‘revenue’ grants, is recognised when the charity has entitlement to the funds, any performance conditions attached to the grants have been met, it is probable that the income will be received and the amount can be measured reliably and is not deferred.

Income received in advance of the provision of a specified service is deferred until the criteria for income recognition are met.

e) Fund accounting

Restricted funds are to be used for specific purposes as laid down by the donor. Expenditure which meets these criteria is charged to the fund.

Unrestricted funds are donations and other incoming resources received or generated for the charitable purposes. Designated funds are unrestricted funds earmarked by the trustees for particular purposes.

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West London Welcome Notes to the Financial Statement for the year ended 31 May 2025
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West London Welcome Notes to the Financial Statement for the year ended 31 May 2025

1 Accounting policies (continued)

f) Expenditure and irrecoverable VAT

Expenditure is recognised once there is a legal or constructive obligation to make a payment to a third party, it is probable that settlement will be required and the amount of the obligation can be measured reliably. Expenditure is classified under the following activity headings:

3 Income from other trading activities

2025 2024
Unrestricted Restricted Total Total
£ £ £ £
Income from fundraising activities - auction 14,534 - 14,534 -
Other Income 1,610 - 1,610 713
16,144 - 16,144 713

Irrecoverable VAT is charged as a cost against the activity for which the expenditure was incurred.

g) Operating leases

Rental charges are charged on a straight line basis over the term of the lease.

h) Tangible fixed assets

Items of equipment are capitalised. Depreciation costs are allocated to activities on the basis of the use of the related assets in those activities. Assets are reviewed for impairment if circumstances indicate their carrying value may exceed their net realisable value and value in use.

Depreciation is provided at rates calculated to write down the cost of each asset to its estimated residual value over its expected useful life. The depreciation rates in use are as follows:

i) Pensions

Employer contributions to employees defined contribution pension schemes are charged to Statement of Financial Activities during the year.

2 Income from donations and grants

Donations
Grants
Gift Aid		 Unrestricted
£
303,803
68,800
28,885		 Restricted
£
17,586
107,329
4,000		 2025
Total
£
321,389
176,129
32,885		 2024
Total
£
181,918
154,367
16,884
401,488 128,915 530,403 353,169

Of the total income of £353,169 in 2024, £43,566 was restricted and £309,603 was unrestricted

4 Analysis of expenditure

Staf costs (Note 6)
Hot Lunches
Client Travel and events
Hardship Client Support
Study and training Client support
Fundraising
General running costs
Rent and Insurance
Depreciation
Group Expenses
Accounting, admin support and
independent examination Fees
Total expenditure on charitable
activities
Support costs
Total expenditure 2025
Total expenditure 2024		 Cost of
raising funds
£
7,301
-
-
-
-
18,555
-
-
-
-

25,856
-
25,856
5,325		 Charitable
activities -
Hardship
Support
£
292,112
13,274
9,851
12,389
2,050
-
-
31,204
-
-
-
360,880
85,031
445,911
396,430		 Support costs
£
56,567
-
-
-
-
-
19,166
-
7,822
-
1,476
85,031
(85,031)
-
-		 2025
Total
£
355,980
13,274
9,851
12,389
2,050
18,555
19,166
31,204
7,822
-
1,476
471,767
-
471,767
401,755		 2024
Total
£
320,595
6,440
10,247
13,619
3,304
1,257
10,144
27,761
5,324
1,630
1,434
401,755
-
401,755

Of the total expenditure, £379,416 was unrestricted (2024: £334,749) and £92,351 was restricted (2024: £67,006). Support costs are costs incurred to facilitate charitable activities of the charity.

26 West London Welcome Notes to the Financial Statement for the year ended 31 May 2025

27

West London Welcome Notes to the Financial Statement for the year ended 31 May 2025

5 Net incoming resources for the year

This is stated after charging / crediting:

This is stated after charging / crediting:
2025 2024
£ £
Depreciation 7,822 5,324
Independent examination 1,476 1,434

8 Related party transactions

No trustees received any remuneration or any other payments for any services provided to the charity (2024: nil). No trustees were reimbursed any expenses incurred during their office as trustee during the year (2024: nil). Donations of £2,600 were received during the year from the trustee, Coco Campbell (2024: nil).

9 Taxation

The charity is exempt from corporation tax as all its income is charitable and is applied for charitable purposes.

10 Tangible fixed assets

6 Analysis of staff costs, Trustee remuneration and expenses, and the cost of key management personnel

Staff costs were as follows:

Salaries and wages
Social security costs
Employer’s contribution to defned contribution pension schemes
Contractors - Wages
Therapeutic support staf		 2025
£
269,557
21,319
5,974
55,804
3,326
355,980		 2024
£
229,376
17,988
5,428
64,792
3,011
320,595

No employee earned more than £60,000 during the year (2024: nil).

The total employee benefits including pension contributions of the key management personnel were £111,822 (2024: £118,464) Therapeutic support staff, recruitment and training costs include £246 for trustee safeguard training (2024: £299 for trustee recruitment).

7 Staff numbers

The average number of employees (head count based on number of staff employed) during the year was as follows:

Fundraising
Charitable activities
Support		 2025
No.
0.2
6.5
1.1
7.8		 2024
No.
0.1
5.9
1.0
7.0
Cost or valuation
At the start of the year
Additions in year
At the end of the year
Depreciation
At the start of the year
Charge for the year
At the end of the year
Net book value
At the end of the year
At the start of the year
All of the above assets are used for charitable
purposes.		 Equipment
3,618
955		 Leasehold
Improvements
£
34,231
9,860
44,091
23,654
6,501
30,155
13,936
10,577		 Total
£
37,849
10,815
4,573 48,664
535
1,321		 24,189
7,822
1,856 32,011
2,717 16,653
3,083 13,660

28 West London Welcome Notes to the Financial Statement for the year ended 31 May 2025

29

West London Welcome Notes to the Financial Statement for the year ended 31 May 2025

11 Debtors

11 Debtors
Prepayments
Accrued income		 2025
£
-
4,560
4,560		 2024
£
150
6,650
6,800

12 Creditors: amounts falling due within one year

Net Wages
Taxation and social security
Pension
Accruals		 2025
£
1,504
(20)
1,235
3,223
5,942		 2024
£
-
-
1,087
1,620
2,707

13 Analysis of net assets between funds at the end of year

Tangible fxed assets
Net current assets
Net assets at the end of the year		 General
unrestricted
£
16,653
343,548
360,201		 Designated
£
-
-
-		 Restricted
Total funds
£
£
-
16,653
46,069
389,617
46,069
406,270

Analysis of net assets between funds at the start of year

14 Movements in funds

During the year
Restricted funds:
Alnur Dhani - Fundraising
Alnur Dhani - Refugee Housing
Choose Love
Disrupt Foundation
Earles Court Community Fund
Enthuse - Mark Norton fundraiser
Friends of Brook Green
Hammersmith United
Hardship Fund
LocalGiving
LocalGiving - Hardship Fund
London Churches Refugee Fund
London Community Fund
Orange Tree Trust
UK Harvest
Total restricted funds
Unrestricted funds:
General funds
Total unrestricted funds
Total funds		 At the start
of the year
£
-
-
-
-
-
1,118
1,300
-
2,695
3,642
-
750
-
-
-
9,505
312,462
312,462
321,967		 Income &
gains
£
20,000
5,000
29,956
9,888
7,323
-
-
14,999
-
1,586
2,163
1,000
25,000
10,000
2,000
128,915
427,155
427,155
556,070		 Expenditure &
Losses
£
(9,622)
(1,300)
(29,956)
(5,618)
(7,323)
(1,000)
(1,300)
(14,999)
(2,695)
(3,434)
(1,354)
(1,750)
-
(10,000)
(2,000)
(92,351)
(379,416)
(379,416)
(471,767)		 Transfers
£
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-		 At the end
of the year
£
10,378
3,700
-
4,270
-
118
-
-
-
1,794
809
-
25,000
-
-
46,069
360,201
360,201
406,270
Tangible fxed assets
Net current assets
Net assets at the end of the year		 General
unrestricted
£
13,660
298,802
312,462		 Designated
£
-
-		 Restricted
Total funds
£
£
-
13,660
9,505
308,307
9,505
321,967

30 West London Welcome Notes to the Financial Statement for the year ended 31 May 2025

31

West London Welcome Notes to the Financial Statement for the year ended 31 May 2025

14 Movements in funds (continued)

During previous year
Restricted funds:
Big Give Christmas Appeal
Choose Love
Daisy Trust
Enthuse - Mark Norton fundraiser
Friends of Brook Green
Hammersmith United
Hardship Fund
HF Winter Support Fund
Huguenot
LBHF
LocalGiving
London Churches Refugee
Fund
London Community Response
Fund
SMART
Total restricted funds
Unrestricted funds
General funds
Total unrestricted funds
Total funds		 At the start
of the year
£
4,946
10,000
-
-
-
2,691
12,808
-
-
-
-
-
5,000
-
35,445
328,441
328,441
363,886		 Income &
gains
£
-
-
2,500
2,953
1,300
-
-
15,717
6,000
5,000
6,946
1,650
-
1,500
43,566
316,270
316,270
359,836		 Expenditure &
Losses
£
(4,946)
(10,000)
-
(1,835)
-
(2,691)
(10,113)
(15,717)
(6,000)
(5,000)
(3,304)
(900)
(5,000)
(1,500)
(67,006)
(334,749)
(334,749)
(401,755)		 Transfers
£
-
-
(2,500)
-
-
-
-
-
-
-
-
-
-
-
(2,500)
2,500
2,500
-		 At the end
of the year
£
-
-
-
1,118
1,300
-
2,695
-
-
-
3,642
750
-
-
9,505
312,462
312,462
321,967

Transfers

Transfers from Daisy Trust to General Funds is for purchase of oven which has been capitalised as fixed asset. In 2023 transfer from Hardship Fund to general funds is the cost for Hardship Fund initially paid from general funds.

14 Movements in funds (continued)

Purposes of restricted funds

Alnur Dhani - Fundraising Costs of writing grant applications Alnur Dhani - Refugee Housing Housing costs Choose Love Case Worker salary Disrupt Foundation IT projects Earls Court Community Fund Meals and gardening Enthuse - Mark Norton fundraiser School shoes for clients’ children Friends of Brook Green Refugee Day party 2024 Hammersmith United Rent Hardship Fund Hardship LocalGiving Trhas cycling racing costs LocalGiving - Hardship Fund Hardship London Churches Refugee Fund Hardship - transport London Community fund Salary Orange Tree Trust Hot lunches & salaries UK Harvest Hot meals

15 Operating lease commitments

The charity’s total future minimum lease payments under non-cancellable operating leases is as follows for each of the following periods

Less than one year
One to two years
Two to fve years		 Property
2025
£
30,000
5,000
-
35,000		 2024
£
29,334
30,000
5,000
64,334

32 West London Welcome Notes to the Financial Statement for the year ended 31 May 2025

33

West London Welcome Notes to the Financial Statement for the year ended 31 May 2025

We all miss our family, all of us, our country, our life being passed. But if we can share good feeling together. When I’m volunteering I feel better...I feel confident and I’m useful and helpful.”

34 West London Welcome Notes to the Financial Statement for the year ended 31 May 2025

35

West London Welcome Notes to the Financial Statement for the year ended 31 May 2025

Photo by Ernesto Hernandez

www.westlondonwelcome.com

Registered Charity No. 1183261