REGisfER£DCHARITYMJMBÉR: 1183181 HeartsTogether REPORT OFTHETR AN UNAUDITED FINANCIAL sfATEMENTS R TH YEAR ENDED HEARTSTOGETHER Chartered Accountants & Chartered Tax Advisers 22 Union Streei Newton AblM>t D¢von TQ12 2JS ETH rENT FTHEFIN Reportof the Trustees I to 10 Independent Examinees Report Statement of Flnancrdl ActNit￿$ 12 811a￿eSheet 13 Notes to theFinènciaS Statements 14 to 20 Detailed Statement of Financial Actiwties to 22 HEARTSTOGEfHER- R of TheTrustaesfor December2 The t￿stees present their reFx)rt with the finarci21 statemertrs of chèrity for the year ended 31 December2020. The trUSt￿S have adopted the prwsions of Accounting and ReFN)rting by Charities: Statement of Recommended Practice applicable to charities preparing their accounrs in accorda￿ w￿h the Financial Reportingstandard applicable in the UK and Republicof Ireland (FRS102) (effects'vel January 2019). Theobjectsof thecharityas setout in our(￿nStitU￿.Onartr. The relief of Sickness in such ways as the trustees thinkftL wilh s￿l311st but not exclusive expertise in relation to sufferers of heartdisease. in partioJlar(wthout limitation) by- (a) providing accommodationfor people sufferingfrom illness and undergoingtreatmentat medical centres in the South West of E@atxI arKI t￿r farn1￿ members and persons supp)rtin8 them, and for healthcare practitioners and those trainingin health-related a¢tniities.' (b) providing or assisting in the provision of cx)urtsellin8 and other support Services to meet the needs of such persons, and to medi¢al prOfesS￿na￿ linked toorengaged inthe treatmentorcareofsuch ￿Tson$,. (c) promoting initiatives supsx)rtirv8 prevent￿ry treatment and cure of sickness Ir￿lUdIt￿ promoting research and publishingthe useful results.. ènd Cd) providing and assistirÉ in the provisK)n of services, facilities and equipment ancillary to. or not normally Pfovided by. theststutory aut￿rI￿S. The Trustees have complied with iheir duty as per se¢tion 1715) of 2011 Charities Act and have had due regard to public ￿nefIt guidance wblished by ￿ Charity Commiss•)n in a8reeing the activities required to meet its objectives. The areas of publ￿ tenefit are detailed in the 'Aehievements & wfomiancd section of this repo¢ however in summarythefollowing benefits have been realised durin8this rewrting Feriod: 837guests stayedat our Hospital Hotel aceommodation for a totalof1539 nEhts duringtheyeaf. 60% of our guests were pat￿ft￿ 29% were carers fnends aTrJ relatives. Il% were NHS and mn-NHS healthcare professionals and trainees. Of the patier)ts whj stayed 20%were0￿0￿w￿Iatèy 29% of guest stays were paid for by healthcare providers aTrJ of remainiTr8 71% of guest stays, 9% re￿iVed a full chariry subsidy payirga mtnimal contribjt￿n0r in somecases. pawng nothingat all for the1r stay. We have sueee5sfully worked alorgside our local ￿althCare prowder Livewell and Plymouth City Council to provide Care Hotd Servi￿ for pat￿ts in wlofstep4own ca￿￿vrirvx the COVIDcrisis. Volunteers We are very grateful to our Tnjstees a￿1 royal suprx)rters who continue to selflessly ￿'ve their time to help our charity. Particular thanks go to The Cametford G￿)uP and Jeannie and Henry Clark who ordinarily fundraise for us every year but who have been stopF*d in their tsacks by the pandern￿. We hope you are all keeping wetl and look forward toa better2021 foreveryone. As we move forward into 20213 key otr4'ectwe will L* to recruit a team of volunteers to assist with delivering our extended support provisions and to developa comprehensivevolunteer semce. In order to achieve this, we will be recruitinga VolunteerCo-ordinatoT wlK•will oversee thisvital as￿[Of ourchariws wor Page13 Charitableactivities Hot It has been a year like no other forourcharity. The COVID-19 crisis hit in March but the effects ￿re also felt in the preceding rnonths. as the NHS began to prepare forwhat tfvfeared might come. Our average occupancy for the year was Just 25% compared to our usual run rates of bets¥een 70-80% as decttve surgeries We￿ ca￿elled and friends and relatives We￿ ￿evented from wsitingdEif loved ones in 311 txJtsomeiits"calilife threatening situath)ns. Despite the challenges we have remair*d open eNery day tFWougIK￿t the pandemic and have changed and adapted to en5urethatwecontinueto provide essential Servi￿safelY.forthoseWho need us mosL During the yearwe saw a stark ir￿rease in t￿ number of orcolosy pat￿nts stawngwith us as their treatments were continued whilst many others ¥bEre cancelled or delayed. We were alsoatje to successfully reach out to NHS and non-NHS professionals and trainees who we I￿)Uld previously have been too full to accommodate at￿ have reaped th8 rewards ofrhese efforts axordingty. In the autumn of 2020, the chafity ¥￿e approached ty a Thjmter of different healthcare departments and services to discuss how we might able to suppr*rt with alleviats.ng some of the pressure on beds and spaces in the healthcare system. caused by the pandemic. In December 2020 Livewell. working with plyn￿th City Council. opened their Care Hotel 2 at HeartsTogethersupporred byour team. Thecharityretained rooms for its¢)wn8uests andwill contlnue toO￿Tate alongwde Livewdl until thecontract comestoan end in March 2021. During the autumn, charity also earried out refvrbishrnent works to ¢)ne of the bedroom wings and with grant funding were atje to add small kitcherpttes to 6 of the bedrooms rnakn'ng them self