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2021-03-31-accounts

- Sing Inside: Annual Report and Accounts 2020 21

The trustees are pleased to present the annual report and accounts of Sing Inside for the year ended 31 March 2021.

Contents

Reference information ........................................................................................................... 1 Structure, governance and management .............................................................................. 2 Chair’s statement – Nigel Rothband ...................................................................................... 3 Chief Executive’s statement – Maisie Hulbert ....................................................................... 3 Report of the trustees: Our objectives ................................................................................... 4 Our work ............................................................................................................................... 5 Remote learning resources ................................................................................................ 5 Volunteer engagement and management .......................................................................... 7 Anti-racism ........................................................................................................................ 9 What have we learnt? ...................................................................................................... 10 What’s next?.................................................................................................................... 11 Financial review .................................................................................................................. 12 Additional disclosures required for CIOs .......................................................................... 12 Reserves policy ............................................................................................................... 12 Accounts ............................................................................................................................. 14 Independent examiner’s report ............................................................................................ 16

Reference information

Charity name : Sing Inside

Registered CIO number : 1182678

Registered address : Sing Inside, International House, 12 Constance Street, London, E16 2DQ

Trustees

Nigel Rothband (chair, appointed 28.03.2019) Andrea Brown (appointed 28.03.2019) Claudia Vince (appointed 09.12.2020) Áine Jackson (appointed 14.12.2020) Jonathan Lucas Wood (appointed 21.12.2020) Jenny Mercer (appointed 21.01.2021)

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Executive team

Maisie Hulbert (chief executive officer) Kate Apley (head of volunteer engagement) Giverny McAndry (head of policy) Jonathan Schranz (head of development) Clover Willis (musical leadership executive)

With thanks to local volunteer committees based in Cambridge, Oxford and York, as well as volunteer project officers.

Structure, governance and management

Sing Inside was registered with the Charity Commission in England and Wales as a charitable incorporated organisation (CIO) on 28 March 2019 with registered charity number 1182678. Sing Inside's governing document is its constitution. The trustees confirm that the financial statements comply with the requirements in section 24 of Sing Inside’s constitution and with section 133 of the Charities Act 2011 which permits non-company charities to prepare receipts and payments accounts provided the charity’s gross income does not exceed £250,000.

Sing Inside provides group singing workshops in prisons across England and Wales using volunteers drawn from local communities. We work with people in prison, people from the local community and prison staff to dismantle social barriers, build a greater sense of self-worth, and develop musical skills. We use the unique power of group singing to build trust, understanding and social skills, forming choirs that join people from inside prison with those outside prison in one group with the same set of common goals. By creating an environment that encourages mutual learning and shared experiences, we change outlooks, increase confidence, and help people to see themselves and others differently. We create evnironments of hope and positivity in which people raise their aspirations musically, socially and across their lives. Our executive team oversees three local committees made up of volunteers who organise workshops with prisons local to them, in Cambridge, Oxford and York. Our relationships with prisons in Staffordshire, London and the south east are managed by the executive team.

During the 2020/21 business and financial year, all of the charity’s planned face-to-face work had to be cancelled as a result of the Covid-19 pandemic. Restrictions across the prison estate meant that in-person educational provision was almost entirely halted, and it has been challenging to identify a clear moment when such provision could resume, given the changing lockdown restrictions and the specific context of prisons. Nonetheless, Sing Inside recognised the severity of isolation which would be experienced by people in prison during this time. People in prison have experienced a lack of contact with family and friends; the suspension of any work or meaningful activity; not being able to connect and speak to others in prison; and for many, changes to release dates and progression plans. All together this presented a picture in which the personal wellbeing of people in prison was likely to be severely impacted, and a feeling of connection to others all but entirely absent. In response, Sing Inside adapted its services by creating a new remote delivery model and replaced its in-person workshops with paper learning resources and accompanying audio CDs that were sent to prisons across the country. The executive committee also focused on developing a number of strategic and operational areas of the charity while workshops were suspended.

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Chair’s statement – Nigel Rothband

I am delighted to present our 2020/21 annual report, which shows how we have advanced the execution of our vision, despite the global pandemic.

Following a skills audit of the board, Sing Inside embarked upon a robust recruitment process to identify and recruit a number of new trustees. I am delighted that as a result of this process, our board has been significantly strengthened. The new members of the team bring experience, knowledge and energy which will have a tremendous impact on our work.

The impact of the pandemic cannot be understated, and the executive team have done an outstanding job in responding to the challenges. They have continued to show great flexibility and resilience. As a result, people in prison and our volunteer community have still benefited from our work. Despite Covid-19, the funds we have received this year have been put to good use and the charity is not building up excessive reserves.

Following the outstanding work developing our theory of change during the past 12 months, this year will see the charity produce our first strategy and I look forward to sharing the results in due course. For the first time, our financial processes benefit from independent examination this year which adds an additional level of scrutiny.

My sincere thanks go to my board colleagues for their considerable contribution, our executive team, and above all I would like to thank our loyal stakeholders for their ongoing support. I look forward to reporting on our progress.

Chief Executive’s statement – Maisie Hulbert

The past business year has required Sing Inside to change almost everything about what we do and how we do it. Our workshops are usually grounded in personal connection and interaction: the power of working with others as a team was severely reduced by our inability to work together in person; the unique experience of learning and singing as a group was made impossible by the circumstances. More than ever, the last year has left people in prisons shockingly isolated and overlooked; the already minimal contact with their families and loved ones and access to vital educational and rehabilitative programmes was reduced or erased altogether, whilst changes to scheduled release dates will have weighed on the minds of those in prison. As a team, we are in no doubt that this has been a uniquely difficult time for people in prison, and our thoughts have been with the communities and people we work with over the last year.

Nonetheless, we have worked tirelessly to try and replicate at least some of the empowering feelings of personal connection to others that our workshops create. We want people in prison to feel part of a wider community, and that this community want to include and validate them. To this end, we designed and implemented several entirely new initiatives:

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I am incredibly proud of the executive team, trustees, and volunteers for innovating, adapting and responding so quickly to the unforeseen, while also remaining patient and dealing with the intense pressures of the pandemic on their own livelihoods and stability.

I am also proud that we have taken the opportunity to accelerate some invaluable developmental work to strengthen Sing Inside for the future. We have implemented our first volunteer customer relationship management system; designed our musical leadership training to be rolled out within the next business year; recruited new trustees; and begun a vital and ongoing journey of learning, reflection, and new understanding to becoming an antiracist organisation. We have further work to do in this area, but members of all our teams, our volunteer base, and those who engage directly with prison staff have openly started to explore their own biases and assumptions, and to interrogate how Sing Inside has worked in the past and where we need to improve.

In a uniquely difficult year for people and communities, and I am very proud of everything the Sing Inside community of people in prison, prison staff, volunteers and the wider criminal justice sector has worked so hard for. Sing Inside has achieved, and look forward to resuming face-to-face work in the future.

Report of the trustees: Our objectives

Sing Inside’s objectives as a charity are set out in our governing document as follows.

" To advance the education of the public in the art of music by:

All of Sing Inside's activities focus on delivering public benefit in line with these purposes. We normally do this by delivering day-long workshops and multi-day courses in prisons; however, in 2020-21 we adapted to a remote service delivery approach, providing prisons with paper learning packs, accompanying audio CDs wherever possible, and remote learning opportunities via Zoom for our volunteers to share music together.

The trustees have referred to the guidance contained in the Charity Commission’s general guidance on public benefit when setting our objectives and in planning our future activities.

Our main objectives for the year as set out in our business plan were to: design and implement musical leadership training for our volunteers; recruit new trustees in a number of areas of

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expertise; introduce a volunteer management system; and continue to deliver musical work in prisons to build communities and confidence.

In this report we describe our main activities over the year and how we have re-prioritised and innovated to respond to the external environment, what we have learnt, and how we plan to work moving forward as soon as we are able.

What have we delivered?

Our work

Throughout the past year, we have had to adapt enormously. This has involved designing, recording and producing remote learning resources for people in prison, and remote singing workshops via Zoom for volunteers. Although this required constant learning and flexibility, the success of these resources has been unexpected and we are planning to integrate these methods into a blended approach in the future to take some of the valuable lessons we have learned throughout the pandemic forward in our work. We have also been able to take time to focus on our systems, governance and organisational structure, and have begun planning to form our first strategy in 2021-22.

Sing Inside’s theory of change outlines four key outcome areas which we aim to achieve through our work:

In this report we reflect on where these outcomes have been identified in our work in 202021, both in the services we have delivered and in the ways we have developed as an organisation.

Remote learning resources

During the year, we adapted our singing workshop model to be delivered in a number of ways, collaborating with numerous organisations with access to people in prison to try and reach the greatest number of people possible. We were able to expand our reach from 15 prisons in 2019-20 face-to-face to 28 prisons through distance learning in 2020-21.

We provided these resources via a number of different channels:

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We distributed 771 of our own CDs and accompanying PDF booklets. The additional networks which we built through collaboration and partnership working means we estimate we were able to reach over 1000 people in prison during the year. A key outcome here is learning, developing skills and challenging stereotypes: at a time when people in prison may have felt ignored and devalued, we continued to strive for connection to a bigger community of people based on a mutual interest in music and learning.

It has been challenging to collect feedback on these resources, due to restricted contact with people in prison and the difficulty of returning paper feedback forms to us by post or technology such as scanning and emailing. We sent feedback forms out with every batch of CDs and asked prison staff to circulate them and collect them, but this was not possible at many of the sites we worked with. Nonetheless, we were able to gather 17 feedback forms asking people in prison what they enjoyed about the resources. Although this is not a representative sample from the number of CDs sent out in total, it does give us some sense of how the resources were received.

The feedback forms were designed specifically for the remote learning resources, and provided a number of statements asking about the experience of using the learning packs. Respondents then selected from four multiple choice options to what extent they agreed or disagreed with the statements provided, and had an opportunity to provide further feedback in their own words. The responses to some of the questions we asked are provided below:

• I enjoyed using these resources

71% of respondents either ‘strongly agree’ or ‘somewhat agree’ with this statement.

• I found the audio CD helpful when learning the songs

89% of respondents either ‘strongly agree’ or ‘somewhat agree’ with this statement. Although we know that not everyone could access the audio CD, the majority of those who could felt it was a useful learning aid to help them develop new skills.

• I feel more confident about singing

76% of respondents either ‘strongly agree’ or ‘somewhat agree’ with this statement. We are pleased to be able to demonstrate that even remotely, engaging with our resources results in increased confidence and self-esteem.

• Doing something creative and enjoying music has improved my mood/cheered me up

83% of respondents either ‘strongly agree’ or ‘somewhat agree’ with this statement, demonstrating that using our resources helped people to improve their wellbeing.

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• Having used these resources, I would be more likely to sign up to attend an in-person workshop with Sing Inside or another musical group

89% of respondents either ‘strongly agree’ or ‘somewhat agree’ with this statement. This is incredibly encouraging and we hope to see this reflected in take-up of face-to-face sessions when they become possible.

Although these feedback forms are not a fully representative sample, they do demonstrate that engaging individuals in music and singing improved their mood and built their confidence even without contact with others through collaborative face-to-face working. This is an encouraging result given that singing alone can feel exposing and nerve-wracking, and many individuals were dealing with the pressures of shared cells and a lack of privacy.

We have learned this year that multifaceted engagement with our stakeholders beyond faceto-face learning helps us to lay groundwork for stronger connection and learning for everyone taking part in our sessions. We hope that in the future a blended approach – using similar remote resources in the periods between face-to-face workshops – will aid learning and support greater ongoing engagement with Sing Inside. Such work will complement the Ambassador scheme that we hope to design and pilot in the next business year, which will encourage greater engagement with people in prison between regular workshops.

What they said

“Sing Inside has been a tremendous support to men in their cells during Covid-19 restrictions. The charity’s tenacity to continue delivering vocal training, albeit in an altered form, to people on the inside is inspirational, unparalleled and something for which we are enormously grateful. Their work has made a difference to the lives of men resident here in HMP Brixton throughout the pandemic – a huge thank you”.

Volunteer engagement and management

Sing Inside brings people in prison together with volunteers from local and student communities across the country, and our volunteer base of almost 1000 individuals with a registered interest in hearing about volunteering opportunities underpin everything we can do. Over this year, connecting our volunteers when face-to-face work was not possible was a priority, and we designed several new methods of engagement to reach out remotely. We reached a total of 74 individuals over the year, as well as regularly communicating via newsletters and social media. The events and sessions we organised included:

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These sessions were consistently well attended and volunteers enjoyed the opportunity to connect with others. Interestingly, 45% of volunteers who came to remote learning sessions had not attended an in-person event before, indicating that such activity may be a useful recruitment tool and that we managed to expand our reach during the pandemic. We hope to convert these individuals to more active volunteering roles as prison visits resume.

What they said

“We had opportunity to communicate via the chat room and it was good to see who was taking part in the workshop. [musical leader name] singing and leading of the group was very good. Just right.” - Volunteer

“I think it is really lovely that the Sing Inside team is making an effort to carry out activities virtually, and I’m really excited to engage more with them in the future.” - Volunteer

Seeking volunteer input

We were also able to carry out our first annual volunteer survey, exploring how our volunteers experience volunteering with us and how we can improve. We had a total of 61 responses, and we will run this survey annually from now on to help shape our volunteer engagement and embed their views in forward planning.

Some key results included:

This demonstrates that the majority of our volunteers enjoy working with us and feel their involvement with the charity has an impact on communities, as well as an understanding of the prison system and to what extent certain views which stereotype people in prison are held by Sing Inside volunteers. It has been challenging to fully assess to what extent these stereotypes have been broken down this year, having been unable to work with volunteers who have never worked in prisons before and examining their attitudes before and after working with us. However we are encouraged that some of our most engaged and committed volunteers filled out our annual survey and demonstrate a good understanding of how external factors can influence the lives of people in prison.

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We also learnt from this survey that just 27% of volunteers feel that Sing Inside sufficiently involves volunteers in future planning. This prompted us to respond by planning the roundtables detailed above, fostering a culture in which volunteer voice is heard and actively contributes to shaping the experience of volunteering with Sing Inside.

Anti-racism

In June 2020, the murder of George Floyd in America led to renewed awareness of structural, systemic and societal racism across the world. Sing Inside reflected thoroughly on the history of our founding and our work as an organisation, working across both the charity sector and the criminal justice system, and the role we have played and will continue to play within these spheres.

We acknowledge that in the past our models and ways of working will have upheld the structures of racism which exist in these sectors and across society more generally. In particular, structural racism within criminal justice intersects significantly with our work; the findings of the Lammy Review clearly demonstrate disproportionate levels of imprisonment of Black, Asian and Minoritised Ethnic people. Our executive team and board of trustees are all white and our volunteer base is majority white, and does not therefore reflect the demographics, experiences or priorities of the people we work with. We recognise that we need to consider how our styles of working, language and communications may be exclusionary and make the changes needed to become a stronger, more socially-just organisation. We consider such need as a responsibility, and that we have a responsibility to contribute meaningfully to the national conversation and to lead by example wherever possible.

In June 2020, Sing Inside committed to becoming an actively anti-racist organisation, and over this business year we began taking steps to help us learn and unpack our work and ultimately make it more inclusive to all.

This work has included:

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in local areas to form mutually beneficial partnerships. We also anticipate including providing musical leadership training and work experience opportunities, as well as better publicising general opportunities to volunteer. We are yet to finalise the approaches we could take but will be seeking such partnerships as our access to prisons increases, and workshops can resume.

We understand and acknowledge that this work will never be completed, and we know that we need to build it into the fabric of our development and continued growth as an organisation. Sing Inside will continue to interrogate our own position on these issues, breaking down stereotyping that exists within our organisation and structures and challenging the ways we work which could be exclusionary. It is vital that this work is done alongside tackling the stereotypical attitudes towards people in prison, many of which are rooted in racism.

We are committing to taking action against racist structures and working to ensure that Sing Inside is an organisation where all people feel safe, supported, listened to, and valued.

What have we learnt?

In the past business year we have learnt a huge amount about the ways in which we work, and the next steps we need to take to keep growing and developing. Some of our key learning has included:

has included:
Key learning point How we will act
Remote engagement was essential this
year, but provides a valuable opportunity to
increase engagement between workshops
and to introduce what we do to new prison
partners and those less familiar with singing.		 When face-to-face work can resume, we will
provide additional remote learning materials
and resources in advance, and use these to
complement our more traditional in-person
sessions. We aim to retain some remote
provision to complement our energising and
inspiring group work.
Accessing and engaging people inside
prison has been more challenging than ever
before. We know we need to change the		 We will continue to work towards piloting an
Ambassador scheme for people in prisons to
work more consistently alongside Sing

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ways we reach people to maintain ongoing
contact and provide the services people
want and value.		 Inside and strengthen connections across
our network, and hope to pilot such a
programme in 2021-22.
Reflecting on our own history has thrown up
uncomfortable truths and conversations, and
we have previously avoided challenging how
we
work
and
what
inclusivity
and
accessibility means in practice.		 We are working to define more clearly how
we could better talk about singing, choirs,
performing, and recording with a view to
being more inclusive, and reach across our
amazing network to engage their wide-
ranging skills, interests and musical cultures
instead of defaulting to our more traditional
choral roots.
Communication across the teams has
improved hugely this year. Working entirely
digitally has meant that each team member
has had to have a stronger, more constant
awareness of the charity's activity, and to
give more structured, regular support to
others as they carry out their work.		 Maintaining regular communication and
formalising some of these processes to
ensure that we regularly check in with local
committees, take feedback from volunteers,
and connect our trustees with volunteers will
be hugely important in 2021-22.

What’s next?

In 2021-22 we hope to resume face-to-face work. This aim is dependent largely on the prison system's return to 'normality' and the speed at which they begin welcoming external organisations, and the numbers permitted inside a prison at any given time. We recognise that our capacity will likely be stretched when we return to the more intense workshop delivery which we have recently been unable to carry out. We plan to manage this potential resource issue by focusing on rekindling and maintaining relationships with a smaller number of prisons and ensuring we build stronger ways of working. This will help us roll out our work when restrictions allow to a greater number of institutions. Some actions we will take include:

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Financial review

Non-company charities including CIOs where gross income does not exceed £250,000 are permitted to prepare accounts on a receipts and payments basis. The accounts record transactions from 1 April 2020 to 31 March 2021. These accounts can be found on page 14 of the report and a summary is provided below for clarity.

Sing Inside recorded net receipts of £5,432 in the year ended 31 March 2021 (2020: £2,980). This comprised receipts of £11,668 (2020: £17,772) and payments of £6,236 (2020: £14,792).

Receipts received during the year relating to restricted funds were £1,000 and reflected funds awarded to deliver remote learning resources in 2021-22. Unrestricted receipts received during the year amounted to £10,668 with this split between charitable activities (£750), donations and legacies (£10,137) and other trading activities (£-219).

Total payments of £6,236 were made in the year reflecting overheads (£2,467), travel (£235,comprising refunds for cancelled workshops), development (£3,312) and publicity and fundraising (£691).

Cash is the only asset of Sing Inside at the reporting date. The statement of assets and liabilities shows total cash balances at 31 March 2021 of £21,761 (2020: £16,329). Of this total, restricted cash funds amount to £2,273.

Although gross income in the year did not exceed £25,000 and an independent examination of the accounts was not required by law, the charity arranged one as a matter of responsible financial governance. The examination was undertaken by Chris Jebb ACA and the independent examiner’s report is included below on pages 16-18. There were no conflicts of interest identified between the examiner, the executive team and / or the trustees and no payment was made to the independent examiner for their services.

Additional disclosures required for CIOs

The Charitable Incorporated Organisations (General) Regulations 2012 do require the following information to be given by way of note:

It is noted for Sing Inside that there was nothing to disclose in respect of either a) or b).

Reserves policy

Reserves are that part of a charity’s unrestricted funds that is freely available to spend on any of the charity’s purposes. Sing Inside maintains free unrestricted reserves:

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The board of trustees will review the above criteria with reference to Sing Inside’s business plan and determine the target level of free reserves to meet these commitments. The basic target level of reserves to be reviewed annually is six months of operating expenditure to allow for a managed wind-down if necessary.

The board of trustees will from time-to-time designate funds from free reserves for significant project costs or replacement of assets.

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Accounts

----- Start of picture text -----
Sing Inside 1182678
Receipts and payments accounts
From 01/04/2020 To 31/03/2021
Section A: Receipts and payments
Prior period
Unrestricted Restricted Endowment Total
(28/03/19 -
funds funds funds funds
31/03/20)
£ £ £ £ £
A1 - Receipts
Charitable activities 750 1,000 - 1,750 6,340
Donations and legacies 10,137 - - 10,137 10,917
Other trading activities (219) - - (219) 515
Sub-total (Gross income for AR) 10,668 1,000 - 11,668 17,772
A2 - Asset and investment sales
- - - - -
- - - - -
- - - - -
Sub-total - - - - -
Total receipts 10,668 1,000 - 11,668 17,772
A3 - Payments
Visit travel (235) - - (235) 7,291
Overheads 2,468 - - 2,468 4,166
Development 3,312 - - 3,312 2,201
Publicity and fundraising 691 - - 691 1,134
Sub-total 6,236 - - 6,236 14,792
A4 - Asset and investment purchases
- - - - -
- - - - -
Sub-total - - - - -
Total payments 6,236 - - 6,236 14,792
Net receipts / ( payments ) 4,432 1,000 - 5,432 2,980
A5 - Transfers between funds - - - - -
A6 - Cash funds last year end 15,056 1,273 - 16,329 13,349
Cash funds this year end 19,488 2,273 - 21,761 16,329
----- End of picture text -----

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Section B: Statement of assets and liabilities at the end of the period

Categories
Signed by one or two trustees on
behalf of all the trustees
B1 Cash funds
B2 Other monetary assets
B4 Assets retained for the charity’s
own use
B5 Liabilities
B3 Investment assets		 Details of bank accounts Details of bank accounts Unrestricted
funds
£		 Unrestricted
funds
£		 Restricted
funds
£		 Restricted
funds
£		 Endowment
funds
£
Central account 11,485


2,273


-
Cambridge account 5,046 - -
Oxford account 2,957 - -
Pettycash account - - -
Details
Total cash funds		 19,488 2,273 -
Endowment
funds
£
-

-

-
- - -
- - -
Details
Details		 Fund to which
asset belongs
Fund to which
asset belongs		 Cost (optional)
-
-
-
Cost (optional)		 Current value
(optional)
-
-
-
Current value
(optional)
- -
- -
- -
Details Fund to which
liability relates		 Amount due
(optional)		 When due
(optional)
-
-
-
Signature Print Name Date of
approval
Jonathan Lucas Wood 01/10/2021
Nigel J L Rothband (Oct 1, 2021 14:54 GMT+1)
Nigel J L Rothband		 Nigel Rothband 01/10/2021

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Independent examiner’s report

The independent examiner’s report can be found on the next page of this report.

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Section A

CHARITY COMMISSION FOR ENGLAND AND WALES

Independent examiner's report on the accounts

Independent Examiner's Report

Report to the trustees/ s· mg ns, e 1 .d members of ~~I~~ .____ ____, On accounts for the year Charity no 31 March 2021 1182678 ended (if any) Set out on pages 14-15

I report to the trustees on my examination of the accounts of the above charity ("the Trust") for the year ended 31 / 03 / 2021.

I report in respect of my examination of the Trust's accounts carried out under section 145 of the 2011 Act and in carrying out my examination, I have followed the applicable Directions given by the Charity Commission under section 145(5)(b) of the Act.

Independent I have completed my examination. I confirm that no material matters have examiner's statement come to my attention in connection with the examination which gives me cause to believe that in, any material respect:

I have no concerns and have come across no other matters in connection with the examination to which attention should be drawn in order to enable a proper understanding of the accounts to be reached.

Signed: ~~I~~ ~~C.~~ fd6

Date: 22 July 2021 j

Name: Chris Jebb I

Relevant professional ACA qualification(s) or body (if any): lntstitute of Chartered Accountants in England and Wales Address: 47 Sentrys Orchard Exminster, Exeter Devon, EX6 SUE

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IER

Section B

Disclosure

Only complete if the examiner needs to highlight matters of concern (see CC32, Independent examination of charity accounts: directions and guidance for examiners).

Give here brief details of any items that the examiner wishes to disclose.

IER

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Sing Inside 20-21 Annual Report - Final (For signing)

Final Audit Report

2021-10-01

Created: 2021-10-01 By: Jonathan Wood (jonathan.wood@clintondevon.com) Status: Signed Transaction ID: CBJCHBCAABAAI2nYiccorVmSDFipsYXQuGGFCr6I_SLJ

"Sing Inside 20-21 Annual Report - Final (For signing)" History

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