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2023-03-31-accounts

Statement
offinancial
activities 16
Balance sheet 17
Statement
of cash flows
18
Notes to the financial statements 19

Trustees Trustees Mr Norman
McWhinney
Chair; HR, CQ&G
Mr Alan Cogbill Vice Chair; F&R, CQ&G, IGC
Sister Veronica Hagen IGC
Mr Paul Holmes HR, F&R
Sister Kathleen
O'Reilly
F&R
MrJoseph
Ryan
F&R
Mr Bernard
Marley
CQ&G, IGC
Mr Grahame
Darnell
IGC
Ms Manjit Lail (appointed
May 2022)
HR
Dr Carrie Chill (appointed
February
2023) CQ&G
Dr Joy Tweed (resigned
July 2022)
CQ&G
Mr Roderick O' Connor (resigned March 2023) IGC
Committee Members Dr Caroline
Chill (became a trustee
February 2023) CQ&G
Ms Hazel Borthwick (appointed October 2023) HR
Mr Ed Cook F&R
Dr Eva Kalmus (resigned
October 2023)
CQ&G
Mr Steve Mulhall
(resigned
July
2023) HR
Clerk to the Trustees Ms Anna
Machin
Executive Team Mrs Gail Linehan
(to November
2022) Joint CEO
Mr Nick Stevens
(from November
2022)
CEO (was Joint CEO to November 2022)
Ms Rebecca Trower Clinical Director
Ms Sara Jane Woods Commercial Director
Ms Kate Billingham
Wilson (from March 2023)
Director of Fundraising
and Communication
Dr Gaby Tamara-Rose
(from September 2022)
Specialist Palliative Care Consultant
Mr John Groom (from April 2022) Director of IT and Estates
Mr Alex Rudkin
(from April 2023)
Director of Quality and Governance
Medical Leadership Team Dr Gaby Tamara-Rose Specialist Palliative Care Consultant
Dr Jenny Strawson Specialist Palliative Care Consultant
Dr Naomi Collins Specialist Palliative Care Consultant
Company registration number 11732567
Charity registration number 1182636
Registered office St Raphael's
Hospice, London Road, Cheam, SM39DX
Telephone 020 80997777
Email en
uiries
stra
haels. or .uk
Website www. stra
haels. or .uk
Auditor Haysmacintyre
LLP, 10Queen
Street Place, London, EC4R 1AG
Principal bankers National
Westminster
Bank pic,
93 Central Road
Worcester Park, Surrey,
KT4 8DZ
Investment Managers Sarasin
& Partners
LLP, Juxon
House, 100 St Paul's Churchyard, London, EC4M 8BU
Committees Clinical Quality and Governance Committee (CQ&G)
Finance and Resources Committee (F&R)
Human
Resources Committee
(HR)
Income Generation
and Communications
Committee (IGC)

Clinical Staff ByAge under 33 33-42 43-52 53-62 63and over
As at 31March 2023 19 22
As at 31March 2022 21 19
As at 31March 2021 18 27
As at 31March 2020 16 30

Volunteer
Numbers
2022-23 2021-22
Reception 41 38
Office and Administration 24 28
Ward and Patient-facing 24 10
Flowers and Gardens 20 12
Psychological
Support
18 14
Hospice Neighbours
and Biographers
24 21
Orangery
Cafe
14 14
Trustees and Committees 15 14
Training
and Mentoring
2 3
Wellness Volunteers 28 7
Occasional Volunteers 19 45
Hospice Total 229 206
Shops 208 167
Fundraising
Administration
Subtotal 380
Supporter
Groups and Events
66
Occasional
Events Volunteers
232 223
Total 735 669

Statement of Financial A ct ivities including an income and expenditure account Total
Total funds
Unrestricted funds Year
to31
Year to 31
General Designated Restricted March March
Notes fund fund funds 2023 2022
f'000 f'000 f'000 f'000 f'000
Income and expenditure
Income from:
Donations
and legacies
3,447 352 3,799 3,466
Other trading
activities
1,787 1,787 1,533
Investments 96 96 4
Charitable
activities
Clinical Commissioning Groups 1,632 66 1,698 2,265
Other income 87 87 298
Tota I income 7,049 418 7,467 7,566
Expenditure
on:
Raising funds 2,500 2,500 2,406
Charitable
activities
4,875 385 5,260 4,596
Tota I expenditure 7,375 385 7,760 7,002
Net operating
(shortfall)
/ surplus (326) 33 (293) 564
Net gains / (losses) on investments (103) (103) 17
Net income / (expenditure) before transfers (429) 33 (396) 581
Transfers between
funds
15-16 48 76 (124)
Net movement
in funds
(381) 76 (91) (396) 581
Reconciliation offunds:
Fund balances
brought forward at 1April
2022 4,396 1,176 300 5,872 5,291
Fund balances carried forward
at 31March 2023
15-17 4,015 1,252 209 5,476 5,872

Balance Sheet
Notes 2023 2023 2022 2022
f'000 f'000 f'000 f'000
Tangible assets 10 857 725
Fixed Asset Investments 1,966 2,017
2,823 2,742
Current assets
Debtors 12 1,406 1,978
Cash at bank and in hand 3,682 4,356
5,088 6,334
Creditors: amounts falling due within one year 13 (1,532) (1,551)
Net current assets 3,556 4,783
Creditors: amounts falling due after more than one year 13 (903) (1,653)
Tota I net assets 5,476 5,872
Represented
by:
Funds and reserves
Income funds
Restricted funds 15 209 300
Unrestricted
funds
Designated
funds
16 1,252 1,176
General fund 17 4,015 4,396
Total funds 5,476 5,872
Approved
by the
Board ofTrustees on 30 November 2023:

StatementofCashFlows
Year to 31 Year to 31
March 2023 March 2022
Notes f'000 f'000
Net cash provided
by operating
activities A (440) 64
Cash flows from investing activities:
Investment
income
96 4
Purchase oftangible fixed assets 10 (278) (332)
Purchase ofinvestments 11 (S21 (2,000)
Net cash provided
by (used in)
investing activities (234) (2,328)
Change
in cash and cash
equivalents in the year (674) (2,264)
Cash and cash equivalents at 1 April 2022 4,356 6,620
Cash and cash equivalents at 31March 2023 3,682 4,356
A: Reconciliation
ofnet movement
in funds to net cash provided by operating Year to 31 Year to 31
activities March 2023 March 2022
f'000 f'000
Net movement
in funds (as per
the statement offinancial activities) (396) 581
Adjustments
for:
Depreciation
charge / amounts
written off 10 146 169
Investment
income
(961 (4)
Net loss/(gain)
on investments
103 (17)
Decrease in debtors 572 108
(Decrease) in creditors (769) (773)
Net cash provided
by operating
activities A (440) 64
B:Analysis ofchanges
in
net debt 2022 Cash flows 2023
f'000 f'000 f'000
Cash at bank and in hand 4,356 (674) 3,682
Borrowings
and debt
Total 4,356 (674) 3,682

Unrestricted Restricted Tota I2023 Unrestricted Restricted Total 2022
funds funds funds funds
f'000 f'000 E'000 E'000 E'000 E'000
Donations 1,800 82 1,882 1,416 247 1,663
Gifts in kind 270 270 270 270
Legacies 1,647 1,647 1,533 1,533
Total 3,447 352 3,799 2,949 517 3,466

Unrestricted Restricted Tota I2023 Unrestricted Restricted Total 2022
funds funds funds funds
E'000 E'000 f'000 E'000 E'000 5'000
Lottery income 368 368 423 423
Retail sales and related income 1,419 1,419 1,110 1,110
1,787 1,787 1,533 1,533

Unrestricted Restricted Tota I2023 Unrestricted Restricted Total 2022
funds funds funds funds
E'000 E'000 E'000 E'000 E'000 E'000
CCG service funding 1,632 1,632 1,615 1,615
CCG Local COVID-19 funding 500 500
CCG Grants 66 66 150 150
Income from Clinical Commissioning
Groups(CCGs)
1,632 66 1,698 1,615 650 2,265
NHS England COVID-21 funding 10 10 247 247
Coronavirus
Job Retention
Scheme 25 25
Other 77 77 26 26
Other Income 87 87 51 247 298
Expenditure on Raising Funds
ofthe total being
Year ended 31March 2023 Staff Costs Other Costs Support Costs Tota I Unrestricted Restricted
E'000 E'000 E'000 f'000 E'000 E'000
Fundraising 451 280 142 873 873
Lottery 22 147 11 180 180
Charity Shops 607 594 246 1,447 1,447
1,080 1,021 399 2,500 2,500

of the total being
Year ended 31March 2022 Staff Costs Other Costs Support Costs Total Unrestricted Restricted
E'000 E'000 E'000 f'000 E'000 E'000
Fundraising 460 250 139 849 849
Lottery 43 146 10 199 199
Charity Shops 498 626 234 1,358 1,358
1,001 1,022 383 2,406 2,406
Expenditure on Charitable activities
ofthe total being
Year ended 31March 2023 Staff Costs Other Costs Support Costs Total Unrestricted Restricted
f'000 f'000 f'000 f'000 f'000 f'000
Hospice In-Patient Unit 1,741 589 395 2,725 2,534 191
"Hospice at Home" Community team 1,396 96 210 1,702 1,622 80
Psychologicai Support team 195 22 29 246 206 40
Education 75 38 19 132 130 2
Orangery 27 89 26 142 108 34
Volunteers 89 23 20 132 125 7
Wellbeing Centre 90 55 36 181 150 31
3,613 912 735 5,260 4,875 385
of the total being
Year ended 31March 2022 Staff Costs Other Costs Support Costs Total Unrestricted Restricted
E'000 E'000 E'000 f'000 E'000 E'000
Hospice In-Patient Unit 1,464 531 373 2,368 1,716 652
"Hospice at Home" Community team 1,190 91 201 1,482 1,164 318
Psychological Support team 151 19 29 199 84 115
Education 86 34 18 138 129 9
Orangery 19 84 24 127 93 34
Volunteers 81 20 18 119 112 7
Wellbeing Centre 76 53 34 163 141 22
3,067 832 697 4,596 3,439 1,157
Net Income is stated after charging f'000
Auditor's remuneration
Statutory Audit 18
Staff costs 5,461
Lease rental costs 317
Depreciation 146

Charitable
Activities
Charitable
Activities
Salaries NIC Pensions Agency Other Total
Year ended 31March 2023 f'000 f'000 f'000 f'000 f'000 f'000
Hospice In-Patient Unit 1,385 133 90 133 1,741
"Hospice at Home" Community team 1,151 125 120 1,396
Psycho logica I Support tea m 171 18 6 195
Education 65 6 4 75
Orangery 26 1 0 27
Volunteers 80 7 2 89
Wellbeing
Centre
82 5 3 90
2,960 295 225 133 3,613
Income Generation Salaries NIC Pensions Agency Other Total
Year ended 31March 2023 f'000 f'000 f'000 f'000 f'000 f'000
Fundraising 393 42 16 451
Lottery 20 1 1 22
Retail Shops 553 41 13 607
966 84 30 1,080
Support Team
Year ended 31March 2023
Salaries NIC Pensions Total Staff
Costs
Non-Staff
Costs
Total
Support
Cost
f'000 f'000 f'000 f'000 f'000 f'000
Executive Office and Communications 202 26 12 240 216 456
HR 91 9 4 104 43 147
ITand Facilities 226 24 8 258 79 337
Finance 74 7 4 85 24 109
Quality 70 7 4 81 4 85
663 73 32 768 366 1,134
Charitable
Activities
Charitable
Activities
Salaries NIC Pensions Agency Other Total
Year ended 31March 2022 f'000 f'000 f'000 E'000 f'000 f'000
Hospice In-Patient Unit 1,175 102 69 118 1,464
"Hospice at Home" Community team 988 102 100 1,190
Psychological
Support team
133 13 5 151
Education 73 7 6 86
Orangery 19 0 0 19
Volunteers 73 6 2 81
Wellbeing
Centre
70 4 2 76
2,531 234 184 118 3,067
Income Generation Salaries NIC Pensions Agency Other Total
Year ended 31March 2022 f'000 f'000 f'000 E'000 f'000 f'000
Fundraising 404 38 16 460
Lottery 38 3 2 43
Retail Shops 457 31 10 498
899 72 28 1,001

Support Team
Year ended 31March 2022
Support Team
Year ended 31March 2022
Salaries Salaries NIC Pensions Pensions Total Staff
Costs
Total Staff
Costs
Non-Staff
Costs
Non-Staff
Costs
Total Cost
E'000 E'000 E'000 E'000 E'000 E'000
Executive Office and Communications 256 29 11 296 175 471
HR 76 7 4 87 38 125
ITand Facilities 203 20 8 231 79 310
Finance 66 6 4 76 23 99
Quality 62 6 4 72 2 74
663 68 31 762 317 1,079
In common
with other Hospices, St
Raphael's employs experienced Specialty Doctors and Specialist Palliative Care Consultants on standar
NHS rates of pay and this is reflected in the higher paid employees report. The CEO is not the highest paid employee.
The number ofemployees who earned f60,000 per annum or more (including benefits) during the year was as follows:
2023 2022
No. No.
E60,001 —E70,000 3 4
E70,001 —E80,000 4 2
E80,001 —E90,000 2 2
E90,001 —E100,000 1

Year ended 31March 2023 Year ended 31March 2023 Headcount FTE Headcount FTE
2023 2023 2022 2022
Hospice In-Patient Unit 37 23 36 23
"Hospice at Home" Community team 25 19 26 19
Psycho logica I Support tea m 4 3 3 2
Education
& Quality
4 2 2 1
Volunteers 1 1 2 1
Wellbeing
Centre
4 3 4 2
Housekeeping
and
Orangery 16 7 19 8
Hospice administration 11 6 7 4
Medical team 6 5 7 5
Charitable
Activities
108 69 106 65
Fundraising 11 9 14 13
Lottery 1 1 1 1
Retail Shops 31 24 27 22
Income Generation 43 42
Support Services 13 10 11 10
Executive and Finance 5 4 8 6
Support Services 18 14 19 16
All Staff 169 117 167 117

Staff numbers, Staff numbers, continued
Year ended 31 March 2023 Headcount FTE Headcount FTE
2023 2023 2022 2022
Permanent full time 51 51 50 50
Permanent part time 90 57 87 55
"Bank"variable hours 28 9 30 12
169 117 167 117

Tangible fixed assets
Property
and
Freehold
Computer
and other
Equipment
Shop Fixtures
and Fittings
Motor
Vehicles
Retail
Leasehold
Improvement
Assets under
Construction
Tota I2023
f'000 f'000 f'000 f'000 f'000 f'000 f'000
Cost or valuation
At 1April 2022 308 577 45 54 144 42 1,170
Transfer between
classes
66 (66)
Additions 37 24 29 47 141 278
Disposa Is/Written-off
At 31March 2023 411 601 45 83 191 117 1,448
Depreciation
At 1April 2022 10 330 28 21 56 445
Charge
in year
13 78 9 13 33 146
Eliminated
on disposal
/ write-off
At 31March 2023 23 408 591
Net book values
At 31March 2023 388 193 49 102 117 857
At 31March 2022 298 247 17 88 42 725

Property and
Freehold
Property and
Freehold
Property and
Freehold
Computer
and other
Shop
Fixtures and
Motor
Vehicles
Retail
Leasehold
Assets under
Construction
Total 2022
Equipment Fittings Improvements
E'000 E'000 E'000 E'000 E'000 E'000 E'000
Cost or valuation
At 1April 2021 537 184 19 878
Transfer between
classes
233 (233)
Additions 26 40 10 256 332
Disposals/Written-off (40) (40)
At 31March 2022 308 577 45 54 144 42 1,170
Depreciation
At 1April 2021 247 19 8 40 316
Chargein
year
83 9 13 36 149
Eliminated
on disposal
/ write-off
(20) (20)
At31March 2022 10 330 28 21 56
At31March 2022 29S 247 17 33 88 725
At 31March 2021 47 290 26 36 144 562
11 Investments
2023 2023 2022 2022
Marketable
investments
E'000 Units 000's E'000 Units 000's
Sarasin Endowments Fund
Market value at start ofyear 1,417 1,163
Net additions at cost 638 542 1,400 1,163
Net gain/(loss)
on revaluation/disposal
(103) 17
Market value at 31March 1,952 1,705 1,417 1,163
Liquid Assets 2023 2023 2022 2022
ICS-Sterling Liquidity Fund E'000 Units 000's E'000 Units 000's
Market value at start ofyear 600
Investment
Income
52
Net additions at cost 1,400 13
Disposals at market value (638) (6) (800) (7)
Market value at 31March 14 600
2023 2023 2022 2022
E'000 Units 000's E'000 Units 000's
Total investments 1,966 1,705 2,017 1,163
Cost at 31March 2,052 1,705 2,000 1,163
Marketable
investments
comprise
Fixed Income 290 99
Equities 1,292 986
Property 86 79
Alternative
Investments
242 179
Short term deposits and cash 56 674
1,966 2,017

Total funds
Unrestricted Total Year to 31
funds Year March
to31 (being 5
General Designated Restricted March months of
operations)
Notes fund fund funds 2022 2021
f'000 f'000 f'000 f'000 f'000
Income and expenditure
Income from:
Donations
and legacies
2,949 517 3,466 2,819
Other trading
activities
1,533 1,533 289
Investments 4 4 2
Charitable
activities
Clinical Commissioning Groups 1,615 650 2,265 637
Other income 51 247 298 959
Total income excluding assets transferred
Daughters
ofthe Cross
from the 6,152 1,414 7,566 4,706
Assets transferred
from the Daughters
ofthe Cross 18 3,405
Tota I income 6,152 1,414 7,566 8,111
Expenditure
on:
Raising funds 2,406 2,406 1,005
Charitable
activities
3,439 1,157 4,596 2,029
Tota I expenditure 5,845 1,157 7,002 3,034
Net gains / (losses) on investments 17 17
Net income/(expenditure) before transfers 324 257 581 5,077
Transfers between
funds
15-16 270 (38) (232)
Net movement
in funds
594 (38) 25 581 5,077
Reconciliation offunds:
Fund balances
brought forward at 1April 2021
3,802 1,214 275 5,291 214
Fund balances carried forward
at 31March 2022
15-17 4,396 1,176 300 5,872 5,291