St Raphael's Hospice
Annual Report and Financial Statements
315t March 2022
Company Limited by Guarantee
Company Re8iStration Number.. 11732567 IEn8land and W31esl
Charlty Re8iStr3iion NumbÈr-. 1182636

St Raphaefs H05pi¢e
Annual Report and Financial Statements
31st March 2022
Contents
Reports
Reference and administrative details
Trustee5' report
Independent auditor'5 report
14
FSnanclal Statements
Statement of financial activitie5
Balance Sheet
Statement of cash flows
17
18
19
Notes to the financial statements
20

St Raphael's Hosplc•
Annual Reportand Fln$n¢l•l Statements
31st March 2022
Rofor•nco Andodmlnlstratlve Iletslls of the chaflty and Its trusto•s
Mr Nom8n M¢Whifiney
MrAl8n &￿thI1
SlsierV¢roni¢8 Hay$n
Mr Paul Hrlm•g
Mr Roderick O'connor
Slster Kathleen O'R¥1
Mr Joseph Ryan
tk joyT￿￿ed Ireslgnod July 2022}
Mrs M8rlan Ncrfm•n Irs$ignod DeceTnber 20211
Mr Bemard Martey lappoiniad September 20211
Mr Gfaharne Damdl lapptyntsd NDvember 2021}
Ms Manjit Lall lapwInt￿ April 20221
Chdr
WI￿ Chalr. F&R, CQ&G
HR. F&R
F&C
F&R
F&R
CQ&G
HR. F&C
CQ&G
F&e
HR
Commtho M•mbprn
Drcardine ChiTh
Dr Eva Kalmus lapwinted Marth 20￿)
Mr Steve Mulhall (appointed Marth 20221
Mr5 Heather HOV￿11 Irelir& April 20211
Mr Cwk
CQ&G
CQ&G
F&C
HR
F&R
Clerktr•thè Tru$t
M$ Anna M¥chin
Execuuve Team
Mrg Gall ￿neha￿
Mr Nick Ste￿9
Ms Rebecca Tru*2r
Ms Sara Jane Woods
Dr Jenny Slrav&)n lfrorn Aprfl lo Septemter 20*1
Dr Gaby Tamara-R05e (from September 20221
Mr JohD Grootn lfr<Nn Awil 20221
JrAnt CEO
JLxnt CEO
CliniLzI Director
DireGlor ol Incorne Generdlicn
S*cialisl Palliative Care Con5uttant
s￿¢1$11￿1 Palliative Care Con5uttanl
tlire¢tor ol ITand E¥tales
Fl•dl¢al LoadqrnhlpTeam
DrGaby Tamar&Rose
DrJenny Slrayéson
Dr Naotni Gollins (from July 20211
Speciali51 Palliative Care Consultant
Sp8¢￿151 Pallialbve Care Consultrdnl
sp￿￿181 PallIal￿e Care Consuttanl
Company reglstrauon nUM￿r
11732567
¢harlty rgy6stratlon number
1￿8￿36
R•glstsred office
st Rawael's HOS￿￿, LondM Road. Che8m. SM3 gDX
T8lqphone
Email
web￿te
020 8099 TTTT
uine5
wi.slr
en
haels.or
.uk
Audlth
Haysma¢intyre LLP, 10 Queen Street Place, London, EC4R IAG
Prfnclpal bonkèrg
N•tlona1 We$lmin$l•r Bank pk. 93 Centra1 Road
Worwter Pa￿, Surw, KT4 8DZ
Investment Managers
Sarasln & Pathers LLP. Juxon Houst, 100 St Paufs Churchyard, LondDn, EC4M 8BU
clinic￿ Qu￿ty Govww¢e ¢ommltt* ICQ&GI
Firnan￿ and Resources Committea IF&RI
Fundraising and Cornmunlcab¢n$ Ctyhmittee IF&CI
Human Resources cornmiitee IHRI

St Raphael's Hospice
TN5tee5' Report 31st Marth 2022
Chair and Jolnt CEOS, Report
This was the flrst full year of operation for the newly indepÈndÈnt charity following the transfÈr of the h05pice actwity from the
Congregation of the Daughters of the Cross of LiÈge on 31st October 2020. These financial statements therefore show a full
twelve months of Bctivity for 2021-22 but only five tnonth5 of activity in the comparable figure5 for 2020-21.
Thi5 year Saw continued disruption arising from the coron8virus pandemic as, notwithstanding the strong rake-up of
vaccinations which reduced the Severity of the viru5, infection levels remained very hieh at times and precautions and
micigations remained in place.
We are very grateful to all our 5tsff team and v0￿unteer5 for how they have persevered throughout the year in all their roles to
ensure that our Services to the people of Merton and Sutton have been maintsined at the highest possible st8ndard. Many have
been willing to adjust their working patterns, locations and hours to meet the need and this demonstrates an attitude which
exemplifies all that we hope to stand for.
WÈ have pleased to rÈcèivè feedbatk frDm the new, and independent, Medical Examiner'5 Office which has illustrated
what a difference our team have tnade to those we sUPPOrt at a critical time. One family said that they "could not have hoped
for a better place for (their muml to be" Hnd th15 15 a great encouragement to us all as it shows that our determination to
provide a cotnbin8tion of expertise, comp355ion and kindness continues to be effective.
Alongside the management of the covonavirus pandemi£ impatts, we havÈ continued to pursue our progratnme of change to
delNer our"EVE" strategy., focussing first on the qualitiÈs of all OUT 5ervice5 by aspiring for extellenre in all that we do,. then by
seeking ways to raise our vlslblllty with the comtnunities we Serve to provide re355urance that we will be there when needed..
and then by increasing our en9tsgement with these cornmunities 50 that we can learn tnore Hbout how we can adapt to 5eYve
them more ÈffÈttivÈly and offer the oprx)rtunity for connecting with us through partnerin& volunteering and fundraising.
During the year, we continued to refresh our hospice buildings with significant improvements made to our In-p8tlent unit IIPUI.
To facilitate this, the unit was cbsed for the latter half of July and throughout AuEu5t. We are very grateful to our neSghbouring
hospice, Royal Trinity, who accepted some of our in-patients and to St Christopher's and Princess Alice who expressed their
willingne55 to be sUPPOrtive should it become necessary. Our own team also worked flexibly to support patlents In their own
home5 whi15t the refresh wa5 successfully completed, on time and on budget.
In July we welcotned Dr Naotni Colliris who completed the team of three 5peciali5t pHlli3tive care consultants with Dr Jennv
Str3wson and Dr Gaby Tatnura R05e. Together with our specialty doctor5, they have worked in collaboration with Princess Alice
H05pice and with Kingston Hospital to share on<all duties, further strengthening links with our neighbouring teams. We have
also rnet regularly with CEOS of other local h05pices to Share insights, informatK>n and concerns and to plan further ways in
which we can collaborate efficientty and to the advantage of our beneficiaries.
The level of clinical staffing was a major theme of the year and mirrored both the national and the settor shortage of qualified
nurses. Compounded by coronavirus-related absen￿$. our te8m covered the vac8ncies we operated with by working additional
or different hours and we are thankful to them for this. In order to help address the difficulty in recruitmÈnt and alsts to increase
our ability to retsin our excellent staff. we took the declsion to align pay to the NHS Agenda for Change IAfCI scales with Outer-
London weightlng. This has added £300k to our annual payroll but ensurÈs that WÈ art cotnpetitwe in the rnarket for short-
supply expertise.
Although, like other hospices, we continue to operate under the historic anomaly of part181 NHS fijnding lin our case we re￿1vE
around £1 for each £3 spent on cllnical servlce dellveryl. we are grateful that colleagues in South West London CCG were able to
grant an additional £500k to help offset the impacts of the coronaviru5 pandernic. We a150 gratefully received £247k of NHSE
COVID-19 support via Hospice UK and tommend the latter for how they have raised the profile of h05pice fundtng and the
fragile naturÈ of thÈ sector.
This year we were delighted to receive over £1.5m in generous legacies,. fund5 which are e55ential to our sustsinability but which
are also whglly uncertain. We are pre55ing on with our plans to seek more regular and reliable income though our lottery and
charity Shops, frorn our wonderful donor5 and from the wider community. In an envifènment of rising costs. onty the generoslty
ol our 5UPPOrter5 can ensure that we will be there when we are needed lon8 Into the fut
re.
Norman Mcwhinney
Chair
Nick Stevens
Joint CEO
Joint CEO

St Raphaevs Hospice
Tru5tees' Report 31st Marth 2022
The Trustees, who are also the direttors of the charitable company for the purp05es of company law, present their report and
the financial statements of St Raphael's Hospice for the year ènded 31 March 2022.
The financial statements are prÈsentÈd in accordance with the accounting policie5 Set out on pages 20 to 23 therein and comply
with the Memorandum and Articles of Association of St Raphael's H05pice and United Kingdom Accountlng Standards (United
Kingdom Generally Accepted Accounting Pr3cticel and Accounting and Reporting by Charitles.. Statement of Retomtnended
Prartitè applicable to charitie5 preparing their accounts in accordance with the Financi81 Reporting Standard applicable in the
UK and Republic of Ireland IFRS 1021.
Achievements forthe year
In 2021-22
Our In Patient unitt3￿￿ for
In 2021-22
OurCommunltyTeam made
OurTearn undertODk
3,700 vlsits to patient5 homes12021'.
3,IM)01
160 patients
30.71X) calls
10 paiients, families and profÈssiDnal$12021.-
27.50DI
Moftoginqthe impJ¢toAthe comnt7virusP17ndemic
Whilst the impatt of the toronavirus pandetnic on public he31th diminished during this financial year following the rollout of the
vaccination prograrntne, the prevalence of the viru5 remained very high at times. Many of the precautions taken during the
prÈvious year remained in pla￿, flexed according to the rates occurine locally at the time. Footfall and visitin& whilst less
ton5trained than in 2020-21, were Still limited for rnuch of the year. Other mitigatlons. such as rnask wearing, social distancing
and working from home continued to be in place.
with thÈ background of a nationHI shortage of clinical staff, we found recruitment very difficult ènd ran with a number of
vatanties throughout the year, particularly within the IPU settin8. This was compounded by the ongoing impaets of the
pandemit where many staff needed to isolate for periods because they or their close family had the virus, notwithstanding that
over 95% of our team were protected from serious illness through the vaccination programme. staff continuÈd to be flèxiblÈ
and willing to fill gaps in the rotas, often working additional hours to ensure we could remain open. Following on from the
rigour5 of the first year, thi5 h35 left the team weary but unbowed.
The irnpact a150 affected our retail teams where coronavirus-rel8ted absence and vatanties meant that there wa5 a constant
challenge to keep shops open and stocked. The team rose to the ch811enges and showed 3 willingnes5 to work in diffeient
location5 at short notice in order to maxlmlse our retall income.
The H05pice has benefitted from further grants thèt have been made avai18ble to the Sector through P4HSE INHS England) and
drninistered by Hospice UK, for which it is very grateful. It also benefitted frDtn 50tne ongoing furlough grants for stsff and
business erants from the local authorltles where we hèvÈ shops. WÈ were Erateful to the south West London CCG which also
supported the Hospice wlth addltlonal grant fundingto tacklÈ the thallenge5 Of the pandemic.
In our reportforlèo year there were three majorslrand5 tothe plan for 2021-22..
l. EmbÈdding Excellence
3. Widening Engagement
l. Emwding Excellence
The critical element of our drive for excellence In all that we do is our team. During this financial year we completed the
recruitment of our medical team v4ith the third tonsultant. Dr Naomi Collin51 joining in July 2021. Our three specialists work £s a
'peer team and take on different responsibilities on an 18 tnonth rotstion, allowing them each to broaden their experience
accross clinital audit. general management. education and other area5 where the charity and our sector colleagues can beneflt
from their expertise. We also increased hour5 for one of our two Specialty Doctor5, ensuring that our medical cover Is thorough
at all titne5. The team have collaborated with Princess Alice Hospice and with Kingston Hospital to share on-call duties. This has
been a55imilated 5ucce55fully and is a model of efficient co-operation we hope to evofve over tlme.

St Raphael's Hosplce
Trustees, Report 31st March 2022
We have welcomed several new staff members Into our Community Service5 te4rN and we have also revised how services are
delivered by assigning caseloads across three locations, each headed by 4 location lead. After a successful trial period, which
saw improved continuity of patient experience and contact, this has been adopted as our standard going forward. In response
to local needs our Community team stretched to rota two stèff across the weekends and we successfully aPpl￿d for grant
fundingfrotn SWL CCG in orderto recruit to 8n additional role to support this.
We continued the work to Improve our Hosplce bulldings and environment In 2021-22. Our in-patient unlt IIPUI closed for slx
weÈks during July and August to allow for a thorough refresh. The walls in all patient areas wÈrÈ repaired and repainted.. the
flooring was replaced and levelled to aid acte5S to nèw￿ re-laid private patio areas with new patio furniture., digitally tnanagèd
lighting was installed and the digitBIIHudio/visual c3pability wa5 upgraded to enable p3tients and theirf3fflilie5 to acces5 Services
that they might be used to at home- a new 3ir-handling 5yStern was Installed to irnprove ventilation for patient bathrooms and
other areas. A new reception area was opened up within the IPU to provide a focal point for visitors and we have added 4 photo
board of staff to aid recognition and to help personalise our relationships. We engaged with a charity providing artworks for
healthcare settings to briehten the public areas and were 8rfted 8 large. framed print by a local professional photographer.
During the tlme of closure some of our patlents were cared for in their homes, with some IPU stèff supportlng Community
colleagues, whilst others were generousty recelved by our nelghbouring hospice. Royal Trlnity Hospice.
2. Rtsisin# Visibility
Having recruited a part tlme D[g￿31 ￿sIStant. we have Improved our soclal medla presence and responsiveness and ensured
our website content is kept up to date. We also recruited to the part time Edltorial Assistant post which is designed to Ènable St
Raphael's to provide strong copy for press and advertising (such as the advertorial in'my Merton fwlagazine'l as wÈll as within
our own publications like ThÈ RaphèelitÈ. These posts have freed our Communications Manager to focus on the strategy and
work c105ely with teatn5 throughout the charity.
Our new portfolio of information leaflets progressed to publicatlon together with a bespoke St R8phael's folder which be
used to present them, and other literature, to patSentS and their families ènd also as part of staff induction and fundraising.
3. Wldenlng ourEn909ement
We widened the reach of our Wellbelng Centre by launching a new "Lwing Well" programme aSmed at people living with or
rlng for those wlth a life-limiting. progressive or chronic illness, even if not referred to our Specialist senfice. This h8s grown
steadily over the year from small b&ginlngs and aims to educate, empower and enable people to lfve Ilfe to the full and as
independently as possible.
We recruited to a new Compassionate Neighbours role to Prepa￿ for rolling out the programme at 5t Raphael's. The scheme.
described as a 'social movement" works alongside existing social networks that already provide 'nelghbourly care ènd support"
providing access to skilled support and tralning. signposting and advice. We have been grateful to other local hosplces, who
have run this programme for several years, for their guidance and support in this new venture.
Our Psychological support tÈatn continued to link with RoÈhampton UnivÈisity to provide supèrvised platemÈrtts for a number
of final year student coun5ellor5 to offer 5es5iOn5 for our patient5, families. We extended our Service to cover Six day5 per week
and re<ommenced the bereHvement groups led by Sr Ann Venita who a150 provide5 spiritual sUPPOrtto our in-patient5 and
theirfarniles. The refresh of our buildings also provided new coun5elling room5 for the team to work from and for others to Use
for confidential conversations.
Alongside collaborative ventures Wlth our neighbouring hospices, we have continued to be active in planning meetings and
irnplementation workshops as part of the tr3nsformation of the NHS delivery 5yStem. Clinical Commissioning Groups ICCGS) are
being subsumed Into the new Integrated Care System IICS) and our region is represented by Sutton Place and Merton Pla
within the South West London ICS. We have Interfaced positively to ensure that the Hospice Is fully recognised In the planning
and we have joined wlth other local hospices to ensure we are united in presenting our needs ènd opportunites to the South
West London ICS which we 811 support.
We welcomed many volunteers back to the hosplce as the strlctures of the pandemic 811owed. In the sprlng WÈ hosted over 40
members of thÈ Ismaili Community together with Several leaders of Sutton Place who volunteered to over parts of our
grounds and plant hundred5 of plants and bulbs that they had provided in orderto brighten up the grounds. We a150 advert15ed
our constsnt need for more volunteer 5UPPQrt 3cros5 all area5. Our appeal for retail volunteer5 yielded IW new active
volunteers and we have been reassured to See our fundraising volunteer team5 begin to operate again as people become more
willing to meet up and hold events.

St Raphael's Hospice
Trustees, Report 31st Marth 2022
Fint7ncialrevtew
The results of the previous financlal year are not fully comparablÈ wfth thè currènt year because of the transfer of operating
assets and liabilities into St Raphael's Hospice tharity by the Congregation of the Daughter5 of the Cross of Liège IDOCI which
took place on 31 Ottober 2020. There were only fwe month5 from l November 2020 to 31 March 2021 when there was full
operating activity and the related fin4ncial transactions running through the entity. There was also the £3.4m transfer value
which appear5 in the Statement of Financi31 Activities1SOFAI In the prior year. In addition a grant of £3.6m was made to the
harity by Doc in order to 5UPPOrt the five year plan to achieve a sustainable future for the Hospice. This has been treated as
deferred income land included in creditors on the balance sheet) to be released over the life of the projett wfth £667k released
in the current financial year12020-21.. £280kl.
Net income for the year Ènded 31 March 2022 wa5 £581k cornpared with £5.Itn for the year ended 31 March 2021 which arose
after including thÈ £3.4m transfer noted above.
The charity's totsl income for the year was £7.6m12020-21.. £8.Im, including the transfer) which Included leg8cles amounting to
£1,533k12020-21. £1,790kl- £247k relating to the NHSE COVID-19 Hospice Support Scheme12020-21.. E817kl and £24k frotn UK
Govt COVID-19 Furlough Scheme 12020-21-. £135kl. The charity was thankful for the grant of £5CKlk frorn the SWL CCG for
pandemic support 12020-21". £200kl. Costs of charitable attivities amounted to £4.6m 12D2¢>21= £2.Om for fwe rnonth5 of
activityl and cost of raisingfunds to £2.4m12020-21.. £1.Otn forfive tnonth5 of activityl.
Acquisition and di5P05315 Of fixed a55ets during the year are recorded in the notes to the balance sheet.
The charlty's cash balance Bt the end of thÈ year amounted to E4.4m12020-21.. £6.6ml of which £2.7m related to the deferred
income creditor12020-21.. £3.3ml. Duringthe year the charty invested £2m from cash reserves into marketable investments.
Thè operating a55ets and liabilitie5 of the Hospitr activity were gifted by Doc to the St Raphael's Hospice charitable entity with
value of £3.4rn including cash of £2.7m. In addition a grant of £3.6rn was made to the charity by Doc in order to support the five
vear plan to 3chieve a sustsinable future for the Hospice.
ReseThes polky
Total fund5 at 31 March 2022 arnounted to £5.9m1202&21.. £5.3rn1 including designated funds of £1.2m12021>21.. £1.2ml. The
designated fund 15 represented by the net book value of tangible fixed assets which are used In the day to day work of the
Ho5pitr and amount5 Set aside for fixed asset acquisitions In the next tr4elve months, and hence, the fund Is not avallable for
working capital commitments.
Free re5erve5 are that element of unrestricted funds which are available for fu￿re spending and are therefore calculated by
taking the total unrestricted funds of the charity and deducting any balances not available for future spendln& including
designated funds which have been set aside by the Trustees for a pèrticular purpose. The Trustees have decided that the
required level of free reserves should be betsveen three and six months, operating expendlture which Is between £1.8m and
£3.6rn.
The free reserves at the end of the year amounted to £4.4m12020-21.. £3.8ml and therefore the Trustees are happy that this Is
Sufficient for the charity's foreseeable needs.
Investmentpoliry
The Trustees have an Investment Policy which mèets the Charity's obligations under the Charitie5 SORP FRS102 to ensure an
effective system for the investment of t3sh, the transtnitting of titnely and reliable cash flow forecasts tg the Trustee5 and
ensurin8 the cornpliance with relevant statutory and regulatory requirement5. The Policy is fu51y compliant with the
requirèmènts Set out in'CC14.. Charitie5 and inve5trnent matter5: a guide fortru5tees' published by the Charity Commission.
The Trustee Board hold5 overarching oversight of, and accountability for, the charity5 approach to cash management,
investment and reserves. The Finance & Resources Committee is responsible for reviewing and monitoring the charity's cash In
hand, cashflow forecasts, approach to investments and related performance on a regul8r basis. St Raphael's HospSce employs
the services of investment m8nagers. (currently Sarasln & Partners), who provide updates on the performance of St Raph8el's
H05pice's investments and advice on how returns can be achieved In Ilne wrch the chariws ovÈr8rthing approach.
In accord8nce with the constitutional objects of the charity, the Trustees have instructed the investment m4nager to be
sÈnsitive to the ethics and religiou5 principles of the Catholic Church. They are instructed to try to avoid any investments in
tontravention ol these 4nd to highlight areas of potential sensitivity. The investment manaeers are also encouraged to engage
actively with the underlying companies on these issues. Particular concern will be attsched to issues related to the protettion of
hurnan life and human rSghts. as well as discrimlnatlon against any settors of society.

St Raphaèl's Hospite
Trustees, Report 31st March 2022
Going Concern
The 8oard and the FinanTr and Resource5 Committee regularly review the short and medium term financial forecasts and
consider various scenarios and assumptions. The results for this financial year have exceeded expectstions but the longer term
economic consequences of the coronavirus pandemic and the wèr In Ukraine remain uncertain. particularly given the
inf1ation3ry pressure being experienced. The Trustees have considered the Impart that thls m8y have on individual donors,
ability to support the hospice and remain satlsfied that there are sufficient funds in p18ce to continuÈ opÈrating and to meet
liabilities as they fall duè for thÈ forÈseeable future. The Board's VIEW, therelore, is that the H05pice'5 balance gheet 15
sufficiently robust to provide resilience and that our reserves should allow the H05pice tirne tD respond effectively and in a
tirnely tnanner if income projectlOll5 5ignrficantlydeteriorate.
Plans for 2022-23
Embedding excellence now forms part of the foundation for all artwity at St Raphael'5 Hospice. An excellent service is what is
needed by all the residents of Merton and Sutton whether as a direct beneficiary or by way of re£ssurance that, should we ever
be needed, we will be there for each and every person. The focus of our strate8y will now move on to 'raising visibility" and
'widening engagement in order to raise the money that is required to make this level of servlce sust8inable long into the
future.
l. Rulslnq Vlslblllty
We will comrnÈnce a Campaign with the purpose of raising awarene55 Of who we are and what we do and including a direct
ask for financial and volunteer 5UPPOrt. We will engage with a design agency to plan the campaign and we will aim to agree a
suitable str3pline that will be thought provoking and challenging a way that will resonate positively with our current
supporter5 and those whom we hope will 5UPPOrt U5 in the future. Advert15ing will tske place over a period of around 12 months
via social media channels, on radio and via print media such a5 bu5 back5 and at bus stops. We will also use the same material
for in house posters and literature that can be used in the h05pice, by 5UPPOrter group5 and in our shops.
We will pilot a fundraising event which enables us to connett with new potentlal supporters. "Woof Fest" will be a canine
centered day of fun and attivities for all the family and will link in with our summer 2022 photo competition themed around life
beine enhanced by our pets. We hope that both these will broaden awareness of who we are and what we do, en8bling us to
approach people to become our supporters of the future.
• We will aitn to open two new retail shop5 Within the geographic boundarie5 of our service, including one in Leopold Road,
Wirnbledon Park. Thesè will raise our profile with re5ident5 In these are45 a5 well a5 add financial contribution to our retsil
activity.
2. Widening our Engoqement
We will cuntinue to broaden the reach of our Wellbeing Centre and the LNing Well. prografflme by increasing the awarenes5
of the service amounst the GP network5 of Merton and Sutton 50 that people can be referred to the Service as part of "social
prescribing"
• Our Wellbeing CÈntre offer will aly) be extended by the opening of the new'men's Den" a 30ft log cabin, installed voluntari
by a local building cotnpanyi to provide 3 space for men to meet to Share experiences 3nd pursue hobbies in a supportNe and
practical way.
We will launch the Compassionate Neighbours proeramme in Merton and Sutton and provide trainlng and drop-in support for
the volunteers we engage with. This will tie in with Wellbeing Centre and Men's Den servlces In th8t it is supporting a wlder
eroup of our community who do not need speci81Ist palllatwe care, but where our expertise. experience and apprtsath is
To meet demand, we will recruit a further part time counsellor to our Psychologlcal support team and also seek to build upon
the number of final year students on supervised placements who currently provSde sesslons for our patients, families. WÈ wlll
èlso develop a new Bereavement Journey" to provkle a flexlble strijcture to support people through the most difficult tirnès of
reconciling with and managing the reality of grief and loss. This will dovÈtail with and add to the specialist professional
intervention provided by our counsellors and psythotherapists.
We currently have 4,810 lottery pl4yers, m3ny of whom have supported the Hospice loyally for many years. As this represents
under 2% of the 4duft population of Merton and Sutton, we believe that this support base can be increased. To achieve thSs, we
will appoint a specifically trained specialist agency to recrur( additional lottery players and, potentially. regular donors.

St Raphèel's Hospice
Trustees, Report 31st March Z02Z
Plans for 2022-23. continued
We will continue the proce55 of growing volunteers across all areas, including department and specialist skills volunteers, retail
8nd Supporter Group volunteers. The marketing campaign will intlude a strand relating to volunteering and wè will rep2at the
8dvertlsing on a rolling basis.
Strurture. govemance and management
Conrtitution
St Raph8È1's H05pice 15 3 charitable company limited by guarantÈe1117325671 incorporated on 18 L)ecÈmbÈr 2018 in England
and Wale5. It is registered as a charity with the Charity comtni55ion111826361. Its governlng document is it5 Mernorandum and
Article5 of Associath)n.
Charitubleobjerts
The object of the charlty Is the rellef of i11nes5 #nd Suffering in accordance wlth the t*athin& rite5 and practices of the Cathollc
Church, by..
l. The provlslon of palliative care, treatment or relief of people of èll 3￿$ with 6ttwei PTogre55ive or
advanced illness on the basis of need regardless of their religlous. cultural or ethnic background,.
2. The provision of care Hnd sUPPOrt to those who have experienced 1055 3nd bereavement, in particular
families, friend5 and carer5,'
3. Conducting* promoting or commissioning research into the care, treatrnent and relief of people
suffering frorn advanced, active and progressive illness and by providingforthe dissemination of the
results of Such research,. and
4. The provision of education and training ft>r profe55ionals and volL¢nteers engaged in palliatwe care.
Public benefit
The Trustees give careful consideration to the Charlty Commission's guid3nce on public benefit when settlng the Hospice's aims
and oblettive5 and planning activities. St ftaphael's Hospice tontracts with Merton and Sutton Clinical Commissioning Group5
ICCGsl to provide 5UPPOrt to people whose GP practice 15 based within the London Boroughs of Merton and Sutton, a
population of around 420,000. Access to our services is on the ba515 of need and open to anyone via rÈferral frotn a heatthcare
profÈssional, or, in the case of bereavement support and the new Living Well programme, self-referral. There 15 no charge to
patient5 or their families for any of our care services. In addition to the direct benefit there is an indirÈtt benefit to all residents
who can be reassured that the Hospice will be there for them or for their loved ones, should they ever need it.
Referrals for hosplce serwices are accepted for people with a life limltlng condition who are entering the last twelve months of
life and who require spÈcia1ist palliative and end of lrfe care. For Instance. they may need help with..
Symptom tontrol
Psychological or spiriiual Issues
Terminal care
Drfficult decisions. advanced care planning, or conversations about managing end of life care
Support for famlly or friends
ClinicHI and nursing care provlded bythe Community team alongside practical and companionship 5UPPOrt provided by
H05pice at Home or by ourvolunteer Hospi￿ Neighbours in their home.
Wellbeing and Llvlng well sÈrvices for patients and other 5elf-referred communlty members togetherwith their carers.
The Hospi￿ supports adults in Merton and Sutton who hove been referred to the Hospice and have agreed to that referral. If
they do not have thÈ mental capacity to do so we will consider how we tan help rneet their best interests within the context of
legislation suth as the Mentsl Capacity Act. Mental Health Act and Deprivation of Liberty guidance.
Families, c3rer5 or those close to a patient accepted for h05pice servitrs c3n be referred or access tertain service5 in their own
right, when they 3re affected by the patient's illne55 or death. These include bereavement support and counsellingi attendance
at the Men's Den. Llving Well and other 5e5519n5 held in the Wellbeing Centre.

St Raphael's H05pice
Trusteès, Report aist March 2022
rhe Trustee5
The Board of Trustees Iwhich constitute5 the Board of Directors for the purposes of the Companles Attl comprises a minlmum
of five and a maximum of twelve trustees, of whom a majority must be Catholic. They should meet as a Board at least five times
perye3r. The Board is guided in Its governan￿ by an Independent. qualified Clerk who performs Cornpany Secretarial functiOn5.
The Board delÈBatÈs powers and rÈsptrnsibilities to the following comrnittees.. Clinical Quality and Governance, Finance 3nd
Resources, Fundraising and Communication5 and Hutnan Re50urce5 Iwhich 15 also the Remuneratv)n Coynrniteel. Terms of
reference define re5PQn5ibilities and delegated authority and are reviewed regularly by the Board.
The tnetnbership of comrnittees 15 made up of Trustees, independent advixirs who are selected for their specialist expertise and
senior man3gers of the charity. Minute5 of committee meetings are circulated to the Board and Committee Chairs provide
report to the Board on major issues and decisions.
There 15 a framework for Board self-review and skills audi( which draws upon the Charity Governance Code for smaller charltles
and the outcomes of the self£valuation are used to inform plans for Board 8nd Committee agendas, training opportunities. and
further recruitment. There Is a formal process for the recruitment of new Trustees andlor Committee Mernbers who are needed
to flll skllls gaps and vacancies as they arise. External advertising in suitablÈ media is ernployed with a formHI intetview proce55
taking place before a Candidate 15 proposed to the Board. A Simple tn8jority decision of the Board is required under the
ttrnstitution in orderforÈn appointrnentto proceed.
New Trustee5 and Comrnittee Members 4ttend an induction evening to be briefed on the charity and meet colleagues and they
are provided with Charity Commission Euides. They are required to undertake mandatory training on a regular basis using the
charity training portal, Duty of Candour and level 2 Safeguarding for Adults training 15 also available and encouraged with one
Trustee required to undertake level 3 Safeguarding In order to serve as the Board's Sèfeguarding LÈad.
The Trustees recogni5e that St Raphael'5 Hospice serves the whole, diverse population of Merton and Sutton and are proactwe
in seeking to represent the whole community effectively. Training in EDI lequality, diversity and inclusion) has taken place on
two occasion5 in the last 12 month5 for Trustees and staff and a new steering group formed to ensure EDI has a platform across
the whole organi5ation. We are engaging at senior level with leader5 of different communities and fèiths across our geography
in order to learn 3nd adjust our services accordingly. We are also developing a more eeneral £ommunlty servlce through our
Wellbeing Centre and the Compassionate Neighbours programme (launchin8 in January 20231 part of whlch Is designed and
expected to increase our abilityto connect wrth and to serve the whole of our diverse population.
The Trustees are also consclous of our broader responslbllity to care for our community by taring for ourenvirDnment. We were
early èdopters of professional qu8llty battery operated gardening equipment which reduces noise and fiJme5 for our patients
and vibrat￿n risks for our team. They are also low malntenance 8nd have lower njnning tosts. In the 5atne vein we have an all-
electric van for our Retail dlstribution and another for our facilities and OT teams (distributing equipment to patient5 in their
homes). We have installed èn electric charging point and operatÈ a hybrid pool car for all staff to Use on H05pice bu5ine55. Our
recent refresh has upgradd the Hospice lighting to digital technologrf and we are planning to install addition31 solar panels to
those we already have in order to contribute intothe National Grid and 53ve funds over time.
The charlty has purchased Insurance to protect itseK from any loss arising from the neglect or default of it5 Trustee5 and
Employees and to indÈmnify the Trustees or othÈr Officers againstthe consequences of any neglect or default on their part. This
forms part of the organisational in5ur8nce prernium which atnounted to £1,619 and provides public and employer cover up to
tnaximum of £IOm.
Keymunqgemeryt Per50ftnel
Key tnanagetnent personnel cornpri5e the trustees, and the Executive Teani. The Board of Trustees is responsible for the running
of the ch3rity and delegate5 the operational activity to the Executwe Team (which comprises the Joint- CEOS, CliThitsl Director.
Director of Income Generation and the Director of IT and Estates (with effect from l April 202211 whose p8y is reviewed annually
by the Remuneration Committee. Salary leve15 are set with regard to similar roles in other local charities. Including other
hospices. The Lead Consultant lon rotationl Is also a member of the Executwe Team but thelr pay follows the NHS pay formula.
limitation of liability
Members of the charrty guarantee to contribute an amount not Èxceedlng £1 to the assets of the charity in the of windinÈ
up. The total number of such guarantors at 31 March 2022 was 1012021.. 91. The trustees afe member5 of the charity but this
entitlÈs them onlyto voting rights. The trustees have no beneficial interest in the charity.

St Raphael's Hosplce
Trustees, Report 31st March 2022
Principolrrsks ondutr7certolntles
The mana8ement of risk retnain5 a key priority for the Hospice. Risk aS￿$SMentS are undertaken for every aspeet of its
operation ranging frotn clinic31 risk a59essments, which are u￿dertaken on ? continual b3SlS, through health and safety
assessments for everydayta5ks to comprehensive assessments of all a5perts of rnajor fundraising events.
Staff continue to be dedicated to the prevention, identrfication and reportine of Incidents, atcidents and near mi55es. The
Hospice has an effective feedback infrèstructure including governance dnd clinic81 mènagement meetings that review the
actlUn5 and le4rning points identifled in previDUS incidents to ensure that improvement remain5 continuous. The reporting
5y5tern is 5UPPOrted by the elertronic patient record which remains a corroborètlve sourte forthe reporting of patient incidents.
The Board of trustees review the corporate level risk register, prepared by the Executive Team. on a regular basis and each
Cornrnittee review5 the relevant risk register for that discipline. The principal risks fatins the H05pice and the steps being taken
to mitigate them are as follows-.
ln¢oTh*-lrnuffk￿Tht income is ta15qdtod•l￿rourCkIrft￿b￿?¢tM￿es'.The Hospite needsto rai5B around 75%of thewralTunnln8 costsfr¢mvduntsry
SOUr￿.Whhthe remai￿n8 25% b￿1n￿granted byth¢N￿S. There ha tontinual ri5kthat(ll5urfKient Irwelsynerated to COverthtsÈapandther8 15
Pa￿DjIarreII￿E•OThh￿h1OWql5DI *?cy Sncornewhlth boutsldÈthÈth)ntrolofth8 charity-
Fhe Tru5fee5 o￿th￿EMe¢￿t1¥e teom hovesetu tGrgEtlevelof operoting thllt￿ &¢s1gtted toentsble rtt#rnOnogethefft￿t￿￿t￿￿solIficOffl¢ woronyejr. Itls
d1ve￿rfvIrytt5 IncomestreomsondiSP104Jrtive inseekingnewwGys torolseo#dltion&lregtylorinctsme. Inuddi￿n t￿th￿IeVel￿f reserve. ¢heA05plcevlsohos ts
deferredln¢ome bgbntEof EZ.7ffl [wh￿h 15fepfesentedbycosh otbortk)which isintendedtoofret rhgforECO5tshortyuU5 jrlsh1o￿rt￿e neAtIouryear5 whi15t
the ¢horityundertule5it55trotegyDf EVE. T￿SstrO1¢9￿￿5 deslprtétOirtleo5eincomeGndoChieveG5U5to￿Obtre levelof reiulttrlunditythutLloe5nGtrelyupon
ex¢eptrOnts1legacylewe151wh￿h iscurrenttya55uMed tobe0rtrfuoltottrlle￿ie5 inexce550trElmJ.
PeOp￿-￿￿7￿1ltyto 5pRriali5t5tsff iBair6tJ bJckdropolan aslrfstaNprofik•tyJvridB5pr0ad￿0rt1leOrgVo1l￿e0st￿fI.
The Tru5tee5undthe Exgcuthyrevm monitormom& stuff benefits, rEmunErutlononderyggeMtntthrowhsttsttiENe£t￿n5, exlt1nte￿￿WS, reg￿r￿￿￿&S
DepartmeNtrnÉetings andolmfvopen wmmunKutionthrDughDutthe feorn. Internaitrolnln9 onddeveltspmentopportunitig50Tede5wnedtornoxlrntse bvork
SOtisfvctionondllexlbllltylK wo<klnihoulSisfo￿IrtQte￿Wher2VerpoS5lbl￿. Weoth toensyre I￿&t work4lfvb0lan￿Ispo5tt1ve, w0￿￿￿￿é￿V1r￿nMe￿¥IslMp￿OVj￿I.
DUrstoN/pgtlentr(ItiOislowe<ondLTllcfin￿O1srOff ￿e￿Ve5￿p￿r¥[SI0￿. Wernotth NHsp4endoJorChonge5GIGrylewe15Gndhuveimpfo¥edorhertwmsortd
EronoMKer￿ronrneTht-The ￿nSequent￿lIn￿a¢tsarI$bn1IrD￿t￿curonIy1rUsP￿r￿emt1￿dfheW?f1n Ukrnir*,Indudins inflatioMry ye5yJr4 hiveJdded
pr•swretonatyonJl4ndlndfvhYual ￿jdsets*hIth ImpactsthR Ha5pk•ca5fbJ*J￿the Jbl1tyolour¢¢rnmun￿t&lffDrd th•5UPPOrtwoneed. Th￿ts￿5
th8gJ5talnablltyotthe Hospke.
The Trustee5 ondthe5toff teornor£ CDrnmityedtoflndlnginrtowtivewtsy5toreuchthecomfftunities Lvesrrve withj mess&yeoJo¥¢ellen¢e undfeq55urnnce
toupledwith5honng olrhen8edfvrlncom¢ pettemtlon. We ￿rttin￿e to beI￿Veth0tt￿e unjqueondvstolroleolhosp￿eS willensure thatfuturefundingdoe5grow
to mEetrheNeeds. In thgmeuntlme we howesyffiCientfvnd5tOrnonGgethecom￿￿ years effertlvety.
ITand Datè-Thp Ho5pKe ￿re1￿•￿t uponltslTlnfrastw¢wre.systems,dats Tha￿8￿rn￿￿t￿n￿￿bC￿n￿C￿￿wI￿dell¥erfn8 ￿$SerVice. Allthese5VStqrrffja
trlskof fI￿jr•0rl￿tBrlUptiOThl￿8h MaIkk￿50r￿cIdetstsI inkr¥entiDni pJttin&pa¢*Thtser¥kes?nd data atrk
robu5tlock-upsystem tsifipltstewithoZ-3hourturnorDuNdlorcritFtalpotierttprtJormotitirt. Ou<experiencEdGndexperttgam ofÉsuppkmented4yo24J7
stspportse1￿¢e withunexpertcDn5ultttncNthut wastnvolveéw1ththeinsttsNtst￿nunL1(￿rf1gU￿ti0n0s our5￿tern￿ Rts*i%spreJd)ylhe useoJmultipleserver5
tsndtsfuiloverpower50urte. A￿t￿￿[￿s$ Jntl-molworesoftworeis uSEdun 0115e￿erSK ctNnputers. updGtedln real-tlme. Firewtsvs COntrolunGuthofi5edentry
rn thEinfefnetondw8b-fvlterlnqsoftworepiewents user5fvm occe551￿9 website5. Stufyoffe erfu¢utedt&Ov¢￿￿5k5 Jrompth5hing Gttock5 bockedupby
rEgular5imulotlgn5 t?enstsrecornpbthnce. MundutDrytroynin9ynclude5cybersecursryfvr(IllstvM.
ClinirolQut¥lityA55wmnce
Great importance is glven by the Trustees to the Hospice's clinical govemance arrangements. The Clinic31 Quality and
Govefnance Committee meets four tirnes each year and monitors the attivltles of the sub-committees and receives detailed
reports from Clinical Direttor and feedback frotn the Medical Consultants. In addition to providing an opportunity to thank the
managers and their staff for their contributions to the success of the Hospic2, the Committee is able to demonstrate
engagement and attountability, to Manage patient ￿fety, to ￿1n insight and to manage the risks facing the Hosplce.
The Committee receives the mlnutes of the following Hospitr committees and questions 8nd challenges the relevant senior
stsff..
The Quality Improvetnent Cornmittee focusses on multlple èspÈrts of Clinical, and corporate EoveTnance includlng data clini¢al
audit. clinical and corporate effettiveness including guideline and PDlicy development. practice development and NICE Qu31ity
Standards I CAS I MHRA clinical $3fety alerts, clinical incident management, patientluser feÈdback, organi5atK)nal 4nd
regulatory a55urance, infection control and cornplaints.
io

St Raphael's Hosplcè
Trustees. Report 31st March 2022
CliniculQUaI￿A5surun¢e, continued
Drugs and Therapeutics Committee focusses on all medicine issues Including management of Control Drugs ICDS), Medicines
Incident Analysis. Staff competency, service and practice developments e.g. nurse prescribing ènd patient self-administrètlon,
policy and guideline review, and medical gases. E8ch meeting is 8ttended by an independent pharmacist who also audits all
aspetts of medicines management every fortnight. The Chief Pharmacists from Merton and Sutton CCGS are invitèd tri 8ttÈnd or
send representatives, and receive the minutes of the Committeè's rnèetings as routine. The tninutes are included in the Merton
and Sutton Meditine5 Managetnent Committee. To inforrn the managefflent of rnedicine5 the Account3ble Officer ICO AOI
attend5 the regional Accountsble Officer Loral Intelligence Network meetingS1 incident5 Invo￿1ng controlled drugs are disCU55ed
with the comrnittee.
HeaEth and Safety Committee (which includes Water Quality as a regular zgenda iteml receives reports from m8nager5
involved In health and safety matters across the rènge of Hospice activities and reviews incidents to ensure good prartice
evolves and improves on a continual basls.
Cure Qujlity Comm￿lOn fCQC}
The most recent inspection of the Hospice by the CQC was in November 2019. The subsequent report was published In April
2020. Whilst noting a number of 8reas of outstanding prattice, the report also recommended that the carpet in the IPU be
replaced and that the navig8tk)n of the elettronic notes system be improved. Attions to comply with these rÈcommÈndations
have been taken and the flooring was renewed as part of a wider IPU refresh in late summer 2021. ThÈ COFnpletÈ text is
available from thÈ CQC website orvia the CQC widget" on the Hospice website's homÈpagÈ.
We are pleased that the quality of care was recognised as being"Good" in 811 of the 5 dornalns of care- namely that our serylces
are safe, effertive, caring, responsive to people's needs and well-led.
Complgint5
All complaints or comments about the service provided are taken very seriously by the Hospice. Complaints are dealt with in
line with the Complaints Policy and are fulty investigated and reflecting on complaints is one of the ways we seek to maint8ln
standards and improve pr8Ctices. All complaints are reported to the CQ&G Committee and onwèrds to the Board of Trustees. A
new incident reporting system. Datix, was successfully launched in 2021. This has provided a slmple and transparent mechanism
for recording incidents across all parts of the charity. monltoring measures taken to address them and changes implemented to
reduce risks of recurrance.
Employees
St. Raphael's H05pice is an Equal Opportunities Employer and applie5 objective criteria to assess merit. It aims to ensure that no
job applicant or employee retrives le55 favourable treatrnent on the grounds of age, race. colour, nationality, religion. ethnic or
nation31 origin, gender, maritsl ststus, sexual orientation or disability.
Selection criteri8 and prO￿dureS are constantly reviewed to ensure thèt Individuals are selerted, promoted and tre3ted on the
basis of thelr relevant merits and 8blllties. All employees wlll be given equ81 opportunlty and where appropriate and possible.
special trainlng to enable them to progress both within and outside the organisation. St. Raphael's Hospite is cotnmitted to a
progrèmmÈ of attion to tnake this policy and to ensure that it is brDught tD thÈ attention of all employee5.
The workforce 15 predominHntW fernale with men making up 14% of the total. This ratlo 15 maintsined 4mongst the upper pav
quartile where 12% 3re men. Our pay gap favour5 our fernale employees with the mean pay for women being 6% above the
mean payfor men. The median pay ha5 a greater disparity, being 32% higherthan rnen. This latter figure arises because a higher
proportion of our male colleague$123% of the totall work within the lower pay quartile, particularly in our retail and facilities
teams.
Poy
Durlng the toursè of the yÈar it became clèar that St Raphael's wès struggling to recruit to clifiical vacancie5 and risked 105ing
existing team tnetnbers because it did not meet the NHS leve15 of salary as prescribed under Agenda for Change (Afc). At the
Trustee Board on 22nd September 2022, the Trustees approved aligning the clinical sa13rie5 Wlth Afc rates including the Outer
Loridon Weighting 3llow4nce. It W35 estimated th3t this would a(Id £250k of cost to the charity each year. Future pay increases
would follow the NHS decisions. The decision wa5 implernented with effect from 1st October 2022. A5 a result the clincial pay is
now on 4 par with our competitors in the market and is tr3nsp4rent and consistent across all teams.
The annual pay review, which was prepared by the Executive and ratified by the Board on 26 January 2022, attetted only non-
clini￿1 stèff members as the cllnical team had been aligned to Afc rates and increments. In thÈ light of thÈ increasing rate of
nfl8tlon, the fart thèt no pay increase had been awarded in the prior year and with retruitrnent proving particularly difficuk
following thÈ coronaviru5 pandemit and "Brexit" a 5% award was tnade12020-21.. 0%>.
Staff on tninimum wages ieceived a higher awHrd equivalent to 15%. Thi5 moved the lowest pay level from £8.91 to £10.25 and
beyond the new minimum wage of level £9.50. Thi5 was done in recoenition of the vital role played by our team and the high
cost of living in the outer London area.
li

St Raphael's Hospice
Trusteès. Report 31st March 2022
Enpployee profile
At the year end the Hospitè had 132 contracted employees12020-21.' 1401 of whom 48 were full time and 84 part-time12020-
21". 47 and 931. The Hospice also has 30 active bank stsff who do not want to corntnit to working specific regular hours and ère
offerÈd WDrk a5 and when the need arises12020-21.. 251.
At the year end the H05pice clinical Staff had the followlng age profile. Thi5 presents a risk as a significant number are
approaching retirement over the course of the next flve years. ThÈ risk ha5 been reducing over the L35t several years with fewer
in the 53-62 age band. The average age has fèllen mèrginèlly from 51 in 2020 to 49 in 2022.
ainital 5taflByAE
under35
3342
5542
63 and9￿r
21
19
Asat 31 Marth2021
16
27
Asat 31 Marth2020
16
30
Voluntee
St Raphael's Hospice relies on a largÈ number of volunteers who freely contribute their time and expertise. ThÈy impact and add
value to all areas of our work and thi5 is hugely apprecièted. The risks associated wlth the pandetnit, the c105ure of shops and
the need to restrlct footfall across all 51te5, led to m3ny volunteers bein@ stood down for the duration. Nonetheless, there w35
still a considerable Contribution to core service5 includin8 our receptlon, our gardens, adtninistration Hnd our Trustee group.
This contribution ha5 begun to increase again. although still behind pre-pandernic levels, and there were 669 volunteer roles
undertaken in the year, amountin8 to 34.337 hours of time 12020-21.. 247 roles and 9,557 houFsI- This provides an estimèted
financial value of between £400.000 and £500,00012020-21.. between £IOO,000 and £150,000 for the five month perlod undÈr
thi5 governance
The breakdown of volunteer roles for the Hosplce attivity the year wa5 35 follow5:
VoluntEErNurnb8n
2021-22
202ty21
31
55
Officeartd Admifmstrèt￿m
Wèrl and patient-facing
Flower5 and Gardens
PsychDlw(al Support
HO5￿ce N￿ghbOUrS and Bio8r&pher5
Dransery Café
TiuStee$ 3ndComtnittee
TfaininE and fvlentoring
17
12
14
io
li
21
14
14
45
16
157
Hospi¢eTOtal
Shops
167
216
supporter Groups and Events
occ351(￿al Eventsvolunteers
31
223
Total
669
247
Fundmlslng
St Raphael's Hosplce employs an èxperienced fundraising and donor management team under the leadership of the Director of
Income Generation. We alw have two cornmercial contracts with thifd-p8rty fundraisers. Sèlvia FundrÈising acts on our beha
by fundraising from Tru5t5, Foundations and The Big Lottery Fund whilst Sterling Lotteries runs oui weekly draw and our two
raffle draws each year. At the end of this reporting year we h8d 4,810 weekly players12020-21.. 5.2291 with 7,035 chances to
win12020-21.. 7,5581.
5t Raphael's H05pice Cotnmunity Fundraisine Team also manages 7 volunteer Supporter Group5 12020-21.. 81. These are
committees which funclraise in their local area on behalf of the Hospice by organising events, attending fair5, placing collection
cans, banking funds and 5uppDrting Hospice-run 8ttivlties. The coronavirus pandemic caused much activity to cease, but we
have seen thi5 begin to reverse and our groups currently tontain 66 members 12020-21.. 311. They are all issued with 8n
information pack which includes a bannÈr. leaflet5 ett. Thi5 contain5 guidance including how each group should be run. what
support to expect from the Comrnunity Fundrai5er5, the process of joining a group, suggested areas of 8Ctivity and what is
expetted frotn tnetnber5. how to bank funds and the process of distributing collettion cans. Each Supporter Group rnembef
reteives 6 photo ID badge to allow them to fundraise and collett legally on bèhalf of St RaphaÈl's.
12

St Raphael's Hosplce
Trustees, Report 31st March 2022
Fundruisingtr contlnued
We are siened up to the Inst￿te of Fundraising and we follow it5 Code of PractKe, whilst also complylng with thÈ Charity
Commission guidance, 'CC20.. Charity Fundrai5ing'. During the period of thi5 report there were no complaints or reported
failures in compliance with the Fundraising Regulator or other regulatory bodies1202fv21'. none).
St R8phael's also benefi'ts from the sUPPOrt of individual fundraisers who carry out artivities In aid of the Hospice. At first point
of contart they are 85ked to complete an online event form to ensure contact details are retainÈd and intentions 3re made clear.
Afundraising pack is sent which includes legal advice, e.g. gambling laws surrounding raffles. The office keeps in regular
communication with these fundraisers and ensures funds raised 8re rèceived by the Hospice as swiftly as Possible.
There were no ¢ornplaints received in the period to be reported to the Gambllng Commission in our return12020-21.' none).
We have contlnued to ensure that we protect vulnerable people from undue pressure to donate or support our tharitable work
we adhere to the following Fundraising Prornise..
• We wlll always tell you about how you are tnaking a drfference to the lives of our patients, thelr famllles and friÈnds
We will alway5 take action if others acting on our behalf fall to meet our high standards.
We will never phone you unless you have expressed an interest in our work
* We will alway5 checkfirst thatyou are happy to speak to us when we phone
We will never sell your d8ta to anyone else or share it without your permi55ion
If you tell us you don't want to hearfrom u5 again, orwant to hear from us less, we will always respect that
A¥ditor5
Following the resignation of the previous auditor5 Buzzacott LLP, the Trustees appointed Haysrn8cintyre LLP to the wacant office
of auditor in atcordance with section 485131 of the Companies Act 2006. H8ysmacintyre LLP, having expressed their willingness
to continue in office, will be deemed reappointed for the next financi81 year in accordance with sÈction 487121 of the Companies
Act 2006. unle55 the company receives notice under section 48811) of the Companies Att 2006.
Trustees'responsybilititS5tutement
The Trustees (who are a150 the dirertor5 of the ch3rf(able company for the purposes of company lawl are responsible for
preparing the trusteÈs' annual report and the financi41 statements in accordance wlth èpplicable law and United Kingdom
Accounting Standards IUnite(J Kingdom General Accepted Accountin8 Prècticel.
Comp3ny13w requires the Trustees to prepare financi81 statements for Èath finantial year which give a true and fair view of the
5tste of affairs of the charitable company and of Its income and expènditure for earh period. In preparing these flnancial
statements, the trustees are required to..
select suitable accounting policies and then apply them con515tentlyi
observe the methods and principles in A£countSng and Reporting by Charities.. Statement of Recommended PractKe appllcable
to charities preparing their accounts In 8ccordance with the Financial Reporting Standard applicable to the UK and Republic of
Ireland IFRS 1021,-
rnake judgements and estimates that are reasonable and prudent,.
stste whether applicable United Kingdom Accountlng Standards have been followed, Subject to any material departures
disclosed and explained In the financial statements., and
* prepare the financial statements on the going concern basis unless It is Inappropriate to PfÈ5ume that the charity will continue
in operatign.
The trustees are re5pon5ible for keepine proper accountlng records that distlose with reasonable accurary at any time the
rinancial position of the charitable company which en8bles them to Ènsure that the financial statements comply with the
requirements of the Companies Act 2006. They are also rÈsponsible for Safeguarding the a55ets of the charitable company and
hence for taking reasonable steps forthe prevention and detettion of fraud and other irregularities.
The trustees confirm that..
So far as they ère aware, there is no relevant audit information of which the charitable company's 8uditor is unaware,. and
• They hHve tsken all the steps that they ought to have taken In order to make themselves aware of any relevant audit
inforfflation and to establish that the charitable company's 8uditrJr is aware of that infortnation.
Approvedbythe Boordof Truste¢sondslpn¢don its IMTrholAby.'
A_ pi,
Norman Mc
Date..
hin
y.. Chair
13

St Raphael's Hosplte
Annual Report and Flnanclal Statements
31st March 2022
Independent audltorfs report to the members of St Raphael's Hospi
Opinion
We have audfted the financial statement5 of St Raphael's Hosplce for the year ended 31 March 2022 which comprise the
Statement of Financial Actwities, the Balance Sheet, the Staternent of Cashflows and notes to the financial Statements, including
a summary of significant accounting policies. The financi81 reporting fratneworkthat ha5 been applied in their pre￿ratiO[l IS
pplicable law and United Klngdom Attounting Standards. including Financial Reporting Standard 102 The Financial Reportlng
Standard applicable in the UK and Republic of IrÈl3nd Iunited Kingdom Generally Accepted Attounting Practice).
In our opinion, the financial ststeynents..
give a true and fair view of thÈ st3te of the chaFitsble companls affairs as at 31 March 2022 and of the charitable companws
net mo¥emÈnt in fund5, includinethe income and expenditure, for the ye3r then ended..
have been properly prepared in accordance with United Kingdom Generally Accepted Accounting Practice," and
have been prepared in accordance with the requirernents of the Companies Att 2006
Basi5 for opinion
We conducted our audit in accordance with International 5tand8rds on Auditing IUKI IISAS IUKII and applicable law. Our
respon5ibilitie5 underth05e standards are further described in the Auditorfs responsibilr(ies for the audit of the financial
statements section of our rÈport. We are independent of the charity in accordance with the ethical requirements that are
relevantto our audit of the financial statements in the UK, including the FRC'S Ethical Stand8rd, and we have fulfilled our other
ethical responsibilities In èccordante wfLh these requirements. We believe thatthè audit evidence we have obtained is SUffic￿nt
and appropriate to provide a basis for our opinion.
Concluslons relatlng to 80in¥ concern
In auditing the financial statements, we have concluded th8t the tru5tee5' Use of the going concern basls of acttrunting in the
preparation of the financial ststements is appropri3ts.
Based on the work we have performed, we have not identlfled any material uncertainties relating to events or conditionsthaL
indwidually or collertively, may tast significant doubt on the charitsble company's ability to continue as a going concern for
period of at least twelve months from when the financial statements are authorised for issue.
Our responsibilitie5 and the responsibilities of the trustees with rÈspÈrtto going concern are descrlbed In the relevant 5ection5 Of
this report.
Other information
The trustees are responsiblE forthe other information. The other information compri5e5 the inforrnation included in the
Trustees, Report. Our opinion on the financial statements does not coverthe other information and, extrpt to the extent
otherwise explicitty stated in our report, we do not express any forrn ol Hssurance conclusion thereon.
In connettion with our audit of the financi41 statements, our responsibility 15 to read the other inform3tioTr and, in dolng so,
consider whether the other information is tnaterially inconsistent with the financial ststsments or our knowledge obtained in the
audit orotherwise appears to be rnaterlally misstatÈd. If we identify such material incon5Istencles or apparent rnaterial
misstatements. we are required to deterynine whether there Is a material rni55tatement in the financial statements or 8 material
misstatement of the other information. If. based on the work we have performed, we conclude thatthere is a material
mi55taternent of this other Information, we are required to reportthat fact. We have nothing to report in this regard.
Oplnlons on othèr matter5 prescribed by the Companles Act 2f*)6
In our opinion, based on the work undertaken in the course of the audit..
the information given in the Tru5tee5' Report (which includes the strategic repDrt and the directors, report prepared for the
purposes of company lawl foi the financial year for which the flnancial statements are prepared is consistent with the financlal
statement5.' and
the strategic report and the direttor5' report included within the Trustses. Report have been prepared in accordance with
applicable legal requirements.
14

St Raphael's Hospice
Annual Report and Flnanclal Statements
31st March 2022
Matter5 on which we are required to report by exception
In the light of the knowledge 8nd understanding of the tharitable cornpany and it5 environment obtsined in the course of the
8udit, we have not identified matÈrial misstatement5 in the Tru5tees' Report (which incorpor8te5 the strategic report and the
dirertors, rÈportl.
We have nothing to ieport in respect of the following Matters in relation to which the Companies Att 2006 require5 US to report
to you if, in our opinion=
• adequate accounting records have not been kept by the charitable company,. or
the financial statements are not in agreement with the accounting records 8nd returns., or
the charitsble company financial statements are not in agreement with the accounting records and returns,- or
certain di5cIosure5 of tru5tees' reniuneration specified by law are not made,. or
we have not received all the information and explanations we Tequire for our audit.
Responslbllltles of trustees for the financial statements
As explained rnore fully in the tru5tees' responsibilities statement set out on page 13, the trustees (who are also the directors of
the charitable company for the purposes of company lawl are responsiblÈ forthÈ preparation of the financial statements and for
being satisfled thatthey give a true and fair view. and for guch intern31 control 35 the trustee5 determine is necessary to enabl
the preparation of financial Statements that are free from material misstatement, whether due to fraud or error.
In preparing the financial statements, the trustees are responsible for 35se55ing the charitable companys ability to continue as a
going concern, di5c105ing, as applicable. matters related to going concern and using the going concern b8515 of accounting unless
the trustees either intend to liquidate the charitable company or to ce3se operations, or have no realistic alternative butto do
50.
Audltorfs responsibilities for the audit of the financial statements
Our objectives are to obtain reasonable assurance about whethÈr the finèncial statements a5 a whole 3re free from material
Fn155tatement, whether due to fraud or error, and to Issue 8n auditor's report that includes our opiniDn. Rea59nable assurance is
a high level of a55urance, but is not a guarHntee that an audit conducted in accordance with1SAs IUKI will always detect
material misststement when it exists. Mi55tatements can 3rise from fraud or error 4nd are con51dered material if, ind￿IdUal￿ or
in the aEgreg8te, they could reasonably be expected to influence the economic decisions of users taken on the basis of these
financial statements.
Irregul3ritie5, includin8 fraud, are instances of non-compliance with laws and rÈgulatlOn5. We design procedures in line wrth our
responsibilities, outlined above. to detect material mi55t3tements in respect of irregularitles. including fraud. The extent to which
our procedure5 are capable of detecting irregularities, including fraud 15 detailed below..
ased on our understanding of the charitable totnpany and the environtnent in which it operates, we identified that the princlpal
risks of non<ompliantÈ with laws and regulations re13ted to regulatory requirements of the Care Quèlity Commission. Charity
Commission, Fundraising regulations, Employment law and GDPR, and we considered the extent to which non<ompliance might
h8ve 8 materi31 effèct on thÈ financial statement5. We also considered those laws and regulations that have a dirert impatt on
the preparation ol the financi81 statements such as the Companies Act 2CK16, the Charitie5 Act 2011, income tax, payroll tax and
sèles tax.
We evaluated management's Incentives and opportunitie5 for fraudulent manipulation of the financial statements (including the
risk of override of controls), 8nd determined that the principal ri5k5 were related to P05ting inappropriate journal entries to
revenue, management bias in accounting Èstimate5 and the 5tHternent of opening balances. Audit procedures performed by the
engagÈmÈntteam included..
Inspecting correspondence wlth regulators and tax 8uthoritie5,'
Discussion5 Wlth management including consideration of known or susperted Instsnces of non-compliance with laws and
regulation and fraud.,
Evaluating man8gement's controls designed to prevent Hnd detect irregularitie5-
• Identifying and te5tingjournals, in particular journal entrie5 Posted with unusual account combinations, posting5 by unusual
user5 or with unusual descript￿￿5.. and
Challenging assumptions and judgements made by management in their critical accounting estimates.
15

St Raphael's Hosplce
Annual Report and Flnanclal Statements
31st March 2022
Independent audltorfs report to the members of St Raphaevs Hospl¢e, Continued
Audltorfs responsibilities for the audlt of the financial statements, tontlnued
Because of thÈ inherent limi(ation5 of an audit, there is a risk that we will notdetect all irregularl1￿s, including those leading to
material mlsstatement in the financial Statements or non-compliantr with regulation. This risk increases the more that
compllance wfth a law or regulation is removed from the Èvents and transartions reflected in the flnancial statements, a5 we will
be less Ilkelyto be¢ome aware of instances of non<ompllante. The risk is a150 greater reearding irregularlties occurring due to
fraud rather than error, as fraud involves intentional toncealment, foigery. collusion. omission or misrepre5entstK)n.
A further description of our responsibilities for the audlt of thè financial Statements is located on the Financial Reporting
Council's website at.. www.frc.org.uk/auditorsresponsibilitie5. This description forms part of our 8uditorfs report.
Use of our report
This report is made solely tothe charitable comp4ny's members, as a body, in accordance with Chapter 3 of Part 16 of the
Companie5 Art 2006. Our &udit work has been undertaken 50 that we might state to the charltable company's fTiernber5 those
m3tters we are required to state tg them in an Audff(or's report and for no other purp05e. To the fullest extent permltted by law,
we do not accept or assume responslbllity to anyone otherthan the charitable company and the charitable company's rnembers,
as a body, forour audit work, for this report or for the opinions we have formed.
Siobhan HolmÈs (Senior 5tstutory Auditorl
For and gn behaw of Haysmacintyre LLP, Statutriry Auditor
10 Queen Street Place
London
EC4R IAG
Oate..
4 November 2022
16

St Raphaevs Hosplce
At)nual Report and Flnanclal Statemeffls
31st March 2022
Statement of Flnancial Artlvltles IncludlNg an Income and expendtlure at¢ourf
Total funds
Yearto 31
March
Unrestricted
Total
fundsyear
to31
March
General
DesignatÈd Restrirted
months ol
OPÈration51
Note5
fund
fund
£'ooo
funds
£'ooo
2022
2021
£'ooo
Income ¢xpenditu
Income from=
Donations and legaciÈs
Other trading attivities
Investments
2.949
1.533
517
3A66
1.533
2,819
289
Clinical Commissioning Groups
Other income
1,615
51
650
247
2.Z65
298
637
959
Total income e¥cludinB assetstrarthfred from the
Daughiers of the Cross
6,152
1,414
7,566
4.706
Assetstransferred from the Daughters of the Cros$
18
3,405
Total income
6.152
1.414
8,111
Expendilure on:
Raisingfunds
char￿able acrivrcles
2.406
3.439
2A06
4,596
1,005
2,029
1,157
Total exper￿lture
S.845
1.157
7.OOZ
3,034
Net gain5 111055e51 on inve5tment5
li
17
17
Net Income/ lexpendlturel before transfers
324
257
581
5,077
Transfers between funds
15-16
270
12321
Net movement In funds
594
1381
25
581
5,077
Reconciliation of funds:
Fund balan￿$ brought fotward at l April 2021
3,802
1,214
275
5,291
214
Fund balances carried forward
at 31 March 2022
15-17
4,396
1,176
300
5.872
5,291
All of the charity's activities during the above twoflnancial periods derfved from continuing opÈrations. A full rotnparatwe statement of
financial activities is shown at note 23 to the financial statements.
17

St Raphael's Hospice
Annual Report and Flnan¢lal 5taiemerfs
31st MaKh 2022
Balance Sheet
Notes
2022
2022
2021
2021
£'ooo
E'ooo
£'ooo
Tangible assets
Flxed Asset Investments
io
725
562
li
2.017
2.742
562
Current assws
Debtors
12
1,978
2,086
sh at bank and in hand
4,3S6
6.620
6.334
8,706
Credltors= amounts falllng due within one year
13
11,5511
11.5971
Net current assets
4,783
7.109
Creditors: arnount5 falling due after more than one year
13
11.6531
12,3801
Total net assets
5,872
5,291
Represented by:
Funds and reser
Income funds
Restricted funds
15
300
275
Unrestricred funds
Designated funds
General fund
16
1,176
1,214
17
4396
3.802
Total funds
5.872
5,291
Approved by the Board of Trustees on..
and signed on its behalf by Mr Norman Mcwhinney (Chairl..
L_ rk,
St Raphaèl's Hospice, a tharitabfecompany limited by Éuaftntee,. Company Re8lsrrnUon Number.. 11732567 (England and Wales),. Charity Re8isir3tlon
Number.. 1182636
18

St Raphaefs Hospice
Annual Report and Flnanclal Statements
31st March Z022
statement of Cash Flows
Yearto 31
Mar¢h 2022
Year to 31
March 2021
Notes
Net cash provided by operating activities
3,903
Cash flows from Investln8 a¢tivlties:
Investment income
Purchase of tangible fixed assets
Purchase of investment5
Sale of investments
Write off of tangible fixed assets
Cash transferred from the Congregation of the Daughters of the Cross of Liege
Net cash provided by lused in) investlng attivitie5
13321
12.0001
11351
loo
2,702
2,669
12,3281
Change in cash and ￿$h equlvalents In the year
12.2641
6,572
Cash and cash equlvalents at l April 2021
6,620
48
Cash and cash equivalents at 31 March 2022
4,356
6,620
A: Re￿ncIlIatIon of net movernent in funds to net cash provided by operating
artlvltles
Year to 31
March 2022
Year to 31
March 2021
£'ooo
Net movement In funds las per the 5tztement of financlal a¢tlvltlesl
Adjustments for:
Depreciation charge l amount5 written off
Investment incotne
Net Igainl110$5 on investments
Decreaselllncreasel in debtors
IDecreasel/lncrease in creditors
Transfer from the Congregation of the Daughter5 of the Cross of Liege
Net cash provided by operatln8 attivitie5
581
5,077
169
58
121
1171
108
17731
11.0651
3,240
13.4051
3,903
B.. Analysis of changes in net debt
2021
E'ooo
Cash flows
£'ODO
21)22
Cash at bank and in hand
Total
6,620
6,620
12,2641
12,2641
4,356
4.358
19

St Raphaevs Hospl¢e
Annual Report and Financial Statements
31st March 202Z
Notestothe Financial statements
l A¢¢ountlng Poll¢ies
General Inlormation
St R8phael's Hospice is a private company limited by guar8ntee in England and Wale5 (company number 117325671
and a charity registered in England and Wales (charity number 11826361. The registered office 15 St Raphael's
Hospice, London Road, Cheam. Shrt3 9DX.
Basis of accountlng
The financial statements have been prepared for the ye3r ended 31 March 2022.
The financial statements have been prepared under the historical cost convention with iterns initially recognised at
cost or tr3nsaction value, unless otherwise stated in the relevant accounting policy note.
The financial staternents have been prepared in accordance with Accounting and Reporting by Charities.. Statetnent of
Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting
Standard applicable in the United Kingdom and Republic of Ireland (Charities SORP FRS 102. updated 20191 and the
Financial Reporting Standard applicable in the UK and Republic of Ireland IFRS 1021.
St Raphael'5 Hospice is a ch8rity which is a public benefit entity as defined in FRS 102.
The financial statements are prepared in Sterling and are rounded to the nearest thousand pound5.
Critical accountlng estlmate$ and area5 of judgement
The most significant areas of adjustment and key as5umption5 that affert items in the flnancial statement5 are in
respect of..
the recognition 8nd deferral of income..
• assessing the probability of receiving legacies of which the Charity has been notified,.
estimatinE the value of the gift in kind of propenies occupied under a peppercorn rental agreement with the
Congregation of the Daughters of the Cr05s of Liege.,
determining exP￿ted future income and expenditure flows for the purpose of assessing going concern.
With respett to the next reporting period. the general economic environment, the potential for a continuing irnpatt
from the coronavirus pandetnic, the consequences of the Russian invasion of Ukraine and the inflationary pressures
being felt in the economy are all factors that may affect future income flows and the carrying value of a$5et5 held by
the Charity.
Assessment of Bolng ¢tsncern
As stated in the Trustees, Report, the Trustees have assessed whether the use of the going concern assumption is
appropriate in preparing these financial statement5 and they have made this assessment in respect of a period one
year from the date of the approval of these financial staternent5.
The Trustee5 have considered the impact of the current and projected economic and inflationary uncertainties on the
Hospice's operations, with a particular focu5 on its effect Dn the Hospice's financial position including the Hospice's
incorne, expenditure and reserves. Whilst the H05pice 15 reliant upon the generosity of the community of Merton and
Sutton in order to raise sufficient funding and is conscious of the imapct of the economic environment on people's
ability to be generous, it is felt that it ha5 sufficient cash resources to continue operations for the foreseeable future.
The Trustee5 have concluded that there are no rnaterial uncertainties related to events or conditions that would cast
$18nificant doubt on the ability of St Raphael's Hospice to continue as a going concern. This is because they believe
that they have sufficient reserves and resources to withstand any temporary drop in income or any additional
unexpected liability.

St Raphael'5 Hospice
Annual Report and Finandal Statements
31si March 2022
Notes tothe Flnanclal Statements
Income re¢ognitlon
Income comprises donations, legacies, 8ifts in kind for donated services and facilities. lottery income, income from
retail sales, grants frorn Clinical Commissioning fjroups and other organisations together with the Government's
Coronaviru5 Job Retention Scheme and the NHSE Covid Hospice Support Grant.
Income is recognised in the period in which the charity 15 entitled to receipt, the amount can be measured reliab
and it is prob3ble that the funds will be received.
Donations and transfers from other registered charities amounting to donations are recogni5ed when the charity has
confirmation of both the amount and settlement date. In the event of donations pledged but not received, the
amount is accrued for where the receipt is considered probable. In the event that a donation is subject to conditions
that require a level of performanc& before the charity is entitled to the fund5, the income is deferred and not
recognised until either those conditions are fully met. or the fulfilment of those condilions is wholly within the control
of the charity and it is probable that those conditions will be fulfilled in the reporting period.
Legacies are included in the statement of financial activities when there has been a grant of probate. the executors
have established that there are sufficient surplus assets in the estate to paythe le8acy. and any conditions attached to
the le8acy are Wbthin the control of the charity.
Lottery income is recogni5ed during the period in which the lottery draw is held.
Interest on funds held on deposit 15 included when receivable and the amount can be measured reliably by the
charity., this 15 normally upon notification of the interest paid or payable by the bank.
Grants from government, other agencies and voluntary bodies have been included a5 incorne from charitable
activities where these are akin to a contract for services. but bs donations where the money is given in response to an
appeal or with greaterfreedom of use, for example monies for ctsre funding.
Incorne frorn retail grant5, lincluding the Coron3virus Job Retention Scheme) is (￿dited to the Statement of financial
activities when the Charity is entitled to receive the funds and when the amount receivable can be quantified.
Shop income arises from the sales of donated goods at charity shop5 Wlthin the Surrey and Greater London areas.
Donated goods are normally distributed very soon after receipt by the charity. Stock5 held at the reporting date are
immaterial. Under these circumstance5, the c05t of valuing all donated goods upon receipt by the charity outweigh5
the benefit to the users of the accounts of providing thi5 inform£tion. Consequently, donated goods are included
within income when 501d or distributed and no value is placed on stock of such items at the year end.
In accordance with the Charities SORP FRS 102 no financial valuation of voSunteer time is recognised in these financial
statements, refer to the'volunteers" settion of the Annual Report lorfurther details.
Deferred incorne includes a cash grant given by the Congregation of Daughte￿ of the Cross of Liège towards strategic
investment in the new charity- Thi5 was granted as part of the transfer arrangements in order to bridge the
anticipated funding gap that wi11 arise over a period of five or more years a5 the charity invests in its strategy of EVE
(excellence, visibility and engagernentl. The deferred income will bÈ released to the Staternent of Financial Activity in
line with its use.
Donated 5eNSces and facllitles
Donated 5ervice5 and facilities are recognised in income and expenditure when the charity has control over the item,
conditions a550ciated with the donated itern have been met. the receipt of economic benefit from the use by the
charity of the item is probable and that the economic benefit can be measured reliably.
The charity benefits from the use of the hospice building5 and grounds which are leased to it by the Congregation of
the Daughters of the Cross of ￿ege at 8 peppercorn rent. The value of this gift in kind has been estimated by the
Trustees following the receipt of professional valuation5 for the market rent of the administrative building 1759
London Road) and the St Bede's Conference Centre and the capital value of the hospice building and grounds. A 5%
rate of return on the capital value has been used to estimate the annual rental value.
Th? Trustees consider that the valuation of goods donated for re￿Ie at the point of receipt is impractical due to the
high volume of low value items and the administrative costs involved in valuation. Goods donated for resale are
therefore recogni5ed at the point of resale.
21

St Raphael's Hospice
Annual Report and Financial 5tatement5
3l$t Marth 202Z
Notes to the Financial Statements
Expenditure and the basis trf apportioning costs
Expenditure is recognised once there is a legal or constructive obligation to transfer resources to a third party. it is
probable that a transfer of economic benefits will be required in settlement and the amount of the obligation can be
measured reliably.
All expenditure is accounted for on an accrua15 basis and includes any VAT that cannot be recovered under the $33c
VAT refund scheme. This scheme 15 specific to charites which are wholly operating as Hospices and allows recovery of
VAT incurred on the non-business activities (hospice service delivery and rnost fundrai5ingl as well as the usual
business activities (retail etcl. In turn that allows for a high proportion recovery of VAT on 'apportioned activity" that
whieh serves to support the entire enterprise. VAT cannot be recovered on exempt 3ctivity levents, education and
lottery).
Expenditure comprises the followin8'.
The cost of raising funds include5 fundraising and publicity expenditure which comprises costs associated with
fundraising and shop overheads, publicity, advertising and event Staging. It also includes a Share of 5UPPOrt costs.
including Bovernance costs.
The c05t of charitable activities comprises all the costs of operating the Hospiee, includin8 all Staff. supplies and
property COSt5. It a150 includes a Share of 5UPPOrt C05t5, including governance costs.
Tanglble fixed assets
Tangible fixed assets are shown on the balance sheet at cost, less accumulateil deprecIat￿n.
All assets which cost in excess of £5,000 and have an expetted useful life exceeding one year are capitalised.
Depreciation is calculated at the followin8 annual rates on a straight-line ba515 in order to write off each asset over it5
estimated useful life..
Computer and other eguiprnent
Shop fixtures and fittings
Motor vehicles
20- 33.33%
33%
25%
Improvements to long leasehold property is depreciated evenly over the period of the lease.
Fund accountlng
Any restricted funds are monies raised for, and their use restritted to, a specific purpose or are donation5 subject to
donor-imposed conditions.
The designated funds are those which represent the value of tangible fixed a55et5 or rnonies which rnay be used
towards meeting the charitable objectives of the Hospice but which have been desi8nated for a specific purpose by
the Trustee5.
The general fund repre5ent5 free reserves and comprises those monies which may be used towards meeting the
charitable objecrives of the Hospice at the discretion of Trustees.
Both the general fund and designated funds are unrestricted.
Leased assets
Rentals applicable to oper8ting leases where substantially all of the benefits and ri5k5 of ownership rernain with the
le550r are charged to the Statement of Financial Activities on a straight-line basis over the period of the lease term.
Debtors
Debtors are recognised at the settlement amount, less any provision for non-recoverability. Prepayrnents are valued
at the amount paid in advance. They have been discounted to the present value of the future eash receipt where
such discounting 15 tnaterial.
Cash
Cash is held in bank accounts or in hand and money available on demand or terrn dep051t5 Wlth an expiry date within
three months of the balance sheet date.
22

St Raphael'5 Hospice
Annual Report and Financial Statements
31st Marth 2022
Notes to the Financial Statement5
Creditor5
Creditors and provisions are recognised when there 15 an obligation at the balance sheet date as a result of a past
event. it is probable that 3 transfer of economic benefit will be required in settlement, and the amount of the
Settlement can be estimated reliably. Creditors and provisions are recognised at the amount St Raphael's H05pice
anticipate5 It will pay to settle the debt. They have been discounted to the present value of the future cash payment
where such discounting is material.
Pension Costs
St Raphael's Hospice operates a defined contribution pension scherne. The arnounts charged represent the
employers, contributions payable to the scheme in the year.
St Raphael'5 Hospice also participates in the NHS pension Scheme, a defined benefit Kheme which is underwritten by
the UK Treasury. The li)bilitie5 of the 5cheffle are not calculated and there is no attribution of liability to the
participant org8nisations, including the Hospice. Accordinglyi the contributions are accounted for as if it were
defined contribution pension scheme.
Employee Costs
St Raphael'5 H05pice holiday year operate5 from April to March. A week'5 Worth of holiday that is earned in one year
but not utilised In that year can be carried over to the followin8 year. The c05t to the charity of that holiday carry-over
15 estimated and accrued in the financial statements. During the coronavirus pandemic the restriction5 on carrying
holiday over were1005ened and this 15 reflected in the accrual for the years ending 31st March 2022 and 2021.
St Raphael's H05pice values the loyal service of its stsff and makes an award to staff who 3ttsin ten years of service.
The award is repeated and enhanced at five year intervals thereafter. The potential cost to the charity 15 calculated
for all staff who have reached the end of their fifth year of service in proportion to the time worked toward5 the next
award milestone.
23

St Raphael'5 H47Spice
Annual Report and Flnanclal Statements
3151 Marth 2022
Notesto ihe actouAts
Donatlonsand legacles
Unrestrictet
funds
£'ooo
1,416
Restrscted
furHIs
f'ooo
247
270
Unrestricted
fund5
£'ooo
812
Restrirted
funds
Total 2022
Totu12021
£'ooo
1.663
270
1.533
3A66
£'ooo
917
112
1,790
2.819
DoriatlOn5
Gifts in klnd
Legacie5
Total
105
112
1,533
2.949
517
2,602
217
Grfts in Kind include a donation from the Con8re8ation of the DÈu8hters of the Cr055 of tsège which represents the estimated marketvalue of
the lease of the land and buildings used by the charty, provided by the Congregation at no cost to the tharity. The market value of the rent
for the property ha5 bpen estimated at £270,000 for the year12021- £112,000 for period). The e5tifflated value ha5 been recognised within
income as a donation. and an equivalent charge included within support costs.
In addition, the H05pice enjoy5the benefit of volunteers for help in the runnin8 of the H05pice, fundraising and the Shops. In accordance ￿th
the accountinE poliry, the value of these benefits h35 nDt been reflected in the financial statements.
3 oth￿tradIng activitles
Year ended 31 Marrh 2022
Unrestricted
fund5
£,￿0
423
i.iio
1,533
Restritted
funds
£'ooo
Uftrestricted
funds
Restricted
funds
Total 2022
Totu12021
Lottery income
Retsil sales and related income
2022Total
423
I,iio
1.533
205
84
289
205
For the year endln8 Marth 2021, cther trading 3ctivity relate5 to the five month period from 1st November 2020. Retail salp5 were severely
Impacted by the coronaviru5 pandernic and shops were closed for a large part of this period.
ntomefrorn charitable athities
Unrestrftted
fund5
£'ooo
1,615
Restritted
fund5
Unrestricted
funds
Total 2022
Restricted
fvrtds
Toto12021
£'ooo
£'ooo
1.615
500
150
CCG service funding
CCG Local COVID-19 funding
CCG Grants
Income from ainlcal CommlssioniA8
Groups ICCGS)
637
637
500
150
1.615
650
2,265
637
637
NHS Enelènd COVID-19 fundin
Coronaviru5 Job Retention kheme
Other
Other Int¢)me
247
247
817
817
135
25
26
51
135
26
Z47
142
817
959
Expenditure on Rai%ng Funds
of thetotal belnE
Unrestricted
Restslrted
Yearended 31 March 2022
Staff co￿$
£'ooo
460
43
498
i.ooi
Othercosts Support C05t5
£'ooo
£'LNJO
250
139
146
io
626
234
Total
Fundraising
Lottery
CharityShop5
199
1,358
199
1,358
24

St Raphael'5 H05Pif
Annual Report and Flnanclal Smements
31st Marth 2022
Notes tothe accounts
Expet)dlture on Ralslng Funds. contlnued
Athe tattslb¢ini
Unrestrirted
Re5trirted
£'ooo
Yewended31 Murch2021
Stottcosts
£'ooo
177
16
182
375
Othercosts Supportcosts
Tothl
£.￿0
306
72
627
I.t705
Fundroisirjg
Lottery
Chority5hops
57
56
318
431
72
306
72
627
1.005
127
199
Expenditure on Charitable acbvities
of thetotal belmg
Urtrestrirted
Re#rirted
£'ooo
652
318
115
Year erthd 31 March 2022
Staff Costs
Other C05t5 SupportC05ts
£'(M)O
£'ooo
53L
373
91
201
19
29
34
18
24
18
34
697
T￿81
£'ooo
1,716
1,164
Hespice In-P3tient Unit
'H05pice at Home" Community teom
Psychological Support team
Education
Orangery
Volunteers
Wellbeing Centre
1.464
1,190
151
2,368
1,482
199
138
127
119
163
4,596
129
93
112
141
3,439
19
81
76
3,Q67
20
53
832
22
1,157
oAthe tottslbeiny
Unrestryrted
Restrirttd
Yetstrend￿31 Morch2021
Stoff Costs
£'ooo
667
485
Othercosts SupwtC05ts
Totol
vooo
1.039
Hosplce In-Potient Unit
'Hospi¢eut Horne. Communityteam
PsychologiculSupport teJm
Educotion
Oronoery
Volunteets
Wellbeing Cefitre
208
iii
18
io
164
93
14
552
382
97
307
97
73
38
54
39
2,J29
58
15
35
24
1,349
69
35
50
37
985
14
376
304
1,044
Net Income is stated afterchar8ln8
Auditorf5 remuneration
StatutoryAudit
Other work
Staff c05t5
Lease rental costs
Depreciatlon
17
4,830
332
149
See note 7 for an analysis of Support Costswhich are allocated atross activities on the following basis..
facilities costs- based on hospice floorspace with a portion to incorne generating activity.
Quality costs- based on h05pice headcount with a portion to incorne generating actyvity.
Othef Support costs- based on the headcount of each actmty.
25

St Raphael's Hospice
Annual Reportand Flnanclal smements
3151 March 2022
Notes to the accounts
7 Staff wsts
tharftable Actlvltles
Year ended 31 Marth 2022
HOSPI￿ In-Patient Unit
'Hospice at Home" Community team
Psychological Support team
Edutation
Orangery
Volunteers
Wellbeing Centre
Salarfes
£'OOD
1,175
988
133
73
19
73
70
2,531
NIC
£'ooo
102
102
13
Pen5ion5
Other
£'ooo
Tthal
£'ooD
1,464
1,190
151
86
19
81
76
£'ooo
69
£'ooo
118
234
184
118
Income Gener*lon
Year ended 31 Marth 2022
Fundraising
Lottery
Retail Shops
Salartes
£'OOD
404
NIC
£'ooo
38
Pen$i•n5
Agency
£'L¥JO
Other
£'LX)O
Total
f'ooo
460
£'ooo
16
457
31
72
io
28
498
I,ooi
899
5upffi Team
Yearended 31 March 2022
Total
5￿pport
Co
NIC
Total Staff
co￿$
Non-stsff
Costs
Penslons
£'ooo
256
76
203
£'ooo
li
£'OOD
175
38
79
23
ExecutNe Office and Communicatyons
29
296
87
231
76
72
762
471
125
310
99
74
1.079
HR
20
Flnance
Quality
62
663
68
31
317
Forthe year ended Marth 2021, all actwty relates tothe period from 1st NDvember 2020 to 31st March 2021
orltubleActlvltles
Yeorended31 Morch 2021
Hospice In-Potient Unit
"H05pice atllome. Community reom
Psychologicc¥15tspportteLTm
Edu£otion
Diangery
Volunteers
Wellbeirtg Centre
5olwles
P4
£'ooo
50
37
Totol
£'ooo
£'ooo
63
£'ooo
519
424
58
38
14
32
22
1,097
667
33
65
58
15
35
24
1.349
13
100
74
63
15
IncomeGenerutlon
Yeurended31 Morth 2021
Fundrolslng
Lottery
Retui1Shops
Solurie5
Agenry
Other
Total
rooo
177
16
182
375
£'ooo
li
£'ooo
£'ooo
160
14
167
341
li
23
26

St RaphaeY5 Hospice
Annual Report and Financial Ststernenl$
31st March ZOZ2
N¢)tÈ5to the accouhts
7 Staff costs, contiThued
Support Teum
Yeorended31 Mtsrch2021
Suluries
NK
TotolStuAA
Costs
PIon-5toff
Costs
Totul
Support
Cost
£'ooo
97
37
£￿0
112
42
loi
37
32
55
379
£'ooo
Executive Office
AR
ITondFGcllltles
156
72
130
30
29
32
27
55
337
Other
Hosplce holldoyoccrual
5S
503
29
13
124
In common ￿th other Hospices. St Raphael's employs experlenced Speclalty Doctors and 5pecSali5t Palliatfve Care Consultants on standard
NHS rates of payand this is reflected in the higher paid employee5 report. Oue to the short period from 1st November 2020 during whith the
charity employed staff, there were no employees who earned over £60,000 in the year ending 2021.
The nurnber of ernployeps who earned £60,OOD per annum or more (including benefits) during the yearwas as follow5..
202Z
2021
No.
£60,001- £70.0(M)
£70,001- £80,0
£80,(X)1- £90.000
Durin8 the year the charity made payments amountSng to £14,454 in respect of two redundancies and £16,596 in respect of three ether
terrninations of etnployment.
KtymttnogÉmentpetsonnel
Key management personnel comprfse the trustees. the Joint- CEOS, the Clinical Oirector and the Director of Income Generation together wth
our three specialist pa51iative care tonsultsnts. One of the consultants takes the role of lead consultant on a rotational basls and Is a member
ofthe Executive Cornm￿￿e of the Hospice. They are not included in the key tnanagement personel tosts shown below.
None of the trustees received any remuneration in respect of their services during the year12021.. fnill. No out of pocket expenses were
reimbursed totrustees durln8the year12021.. £nill.
The total employment cost (including taxable benefits and employerf5 pension and national insuronce contributions) of the key rnanagement
personnel of the charity were £371,80512021." £154,251>.
8 Staff numbers
Year ended 31 March 2022
Headcount
2022
36
26
Heudcotmt
2021
2022
23
19
2021
26
19
Hospice In-Patlent Unit
'Hospice at Home" Communityteam
Psychological Supportteam
Education
Volunteers
Wellbeing Centre
HousekeepinE and OranEery
Hespice adminiStra￿On
Medical tearn
tharitableActwities
26
19
22
io
iio
106
65
Fundraising
Lottery
Retail Shops
Income Generatlon
14
13
12
io
27
42
22
36
25
38
18
Support Services
Executive and Finance
support 5etsNfjces
li
io
li
io
19
16
17
15
I Staft
167
117
165
114
27

St Raphaeys H05pice
AnThual Report and FinaDr4al StatemeThts
31st March 2022
Notestothe a￿ount$
8 Staff numbers, contlnued
Year ended 31 March 2022
Headcount
2022
50
87
30
FfE
2022
50
55
12
2021
38
104
23
2021
38
68
Permanent full time
Permanent part time
'Bank" variable hours
167
117
165
114
In addition to our paid Staff. St Raphael'5 Nc>5pice benefitted from the support of 669 volunteers who contributed their time[202￿21.. 2471.
Volunteer time is not accounted for In these financial ststements.
Taxation
St. Rophael's Hospice is a rewstered charity and therefore benefits from not being liable for income tax or corporation tax on income derived
from its charitable èctivities. A5 a Hcspice it has taken advantage of the s33c VAT 3llowances which enable it to reclaim a large portion of Its
VATpaid. At the end of the year a refund 15 due for £69,00012021.. £90,QOOI and thls Is Included wlthln debtors.
10 Tangible fixed assets
Site Leasehold
Improvements
Computer
and other
Equipment
£'ooo
Shop Fixtures
and Fittin8S
Motor
Vehicle5
Leasehold
ImprovemÈnt
£'O()D
Assets under
Construction
Total 2022
£,￿0
£'ooo
£'ooo
£'OOD
Costor valuatioth
At l April 2021
Transfer between
49
537
45
44
19
878
233
12331
Additions
Di5posJlslWritten-off
At 31 Marth 2022
26
40
io
256
332
1401
144
308
S77
S4
1,170
DepretTratlon
At l April 202L
Charge in year
Eliminated on disposal
I write-off
At 31 March 2022
247
83
19
316
149
13
36
1201
io
330
28
21
56
445
Net book values
At 31 March 2022
298
247
17
33
725
At 31 M3rch 2021
47
290
26
36
19
562
The land and bulldings thèt are occupied by St Raphael'5 Hospice are owned by The Congregation of the Daughters of the Cross of Liège and
are leased to the charity at a peppercorn rental. The value of the gift in kind is recognised in these financial statements, as described In the
principal accounting policies at note l.

StltaphaeY5 H05pice
At)nual Report at)d Flnanclal Smements
31st March 2022
Notesto the accouhts
10 Tanglblefixed a55ets, continued
Retail
Leasehold Asset5 under
lrnprovEment
Consrruction
Site Letssehold
Improvemerjts
Computer
andother
Equlpment
Shop
Fixtures ond
Flttinos
Motor
Vehlcles
Totu12021
£'ooo
fooo
£'ooo
£'ooo
£'ooo
Costorvoluutlon
At l April 2020
A55ets trorJ5frrred
from Doc
TTonsJerbetween
cIosse5
Additions
49
17
102
389
45
27
182
71
714
182
11821
52
f86}
537
27
125}
51
1231
19
135
f1391
878
141
49
At31 MJrch 2021
At l April 2020
Acc, Deprn tran5Jefred
from Doc
250
15
32
297
Churgeitt yetsr
Elirnin(Tted on disposal
At31 MGrch 2021
29
132)
247
15
17}
40
58
{391
316
19
Iletbook vulues
At31 Morch 2021
47
290
26
36
144
19
562
At31 Mthrch 2020
17
102
Assets transferred frorn the CiJn8rÈ8ation of the Dau8hters of the Cross of Liege IDOCI were br)UEht Into the charity at their net book value
5 St3ted in the Doc's accounting records as at 31 October 2020 and will depreciated over their remaining lives in line wth the chariws
accountinE policv.
11 lfive#ments
2022
2022
Unit5 (X)O's
2021
2021
000 UntsOOO'5
Marketable Ikwesknents
Sarasin Endowment5 Fund
Marketvalue Bt start of year
Net additions at C05t
Net gainllbssl on revaluatlonldSsposal
Market value at 31 March
1.40D
17
1.417
1,163
1,163
Liquid Asseis
IC5-sierllnE Ilquldlty Fund
Marketvalue at start of year
Net additlOn5 at cost
Di5posa15 at market value
Market value at 31 March
2022
2022
Units (X)O's
2021
2021
IMIO UnitsOOO'5
1.4QO
18001
600
13
2022
2021
2022
pooo
2021
Total investments
Cost at 31 March
Marketable investments comprise
2,017
1,417
600
1,163
Short terrn dep05ts and cash

St Raphael's Hospice
Annual Report and FI1)a￿la1 Statements
315t March 2022
Note5tothe accounts
12 Debtors
ZOZ2
£'ooo
992
206
69
2021
rooo
1,577
200
90
58
145
Le8aCiE5 receivable
Piepayments
VAT receivable
Coronaviru5 Job RetentSon Sheme paytnent5 receniable
NHSE COWD-19 Ho&pite Support Grant
CCG local COVID-19 Funding and other CCG grants
Other Debtors
153
440
118
1,978
16
2,086
13 tsedltt*S
2022
2021
Amounts falllngdue within oneyear
Trade creditor5
social security and other taxes
Othèrcreditors and accruals
Deferred incorne releBse of Doc Erant
Lottery deferred Income
Otherdeferred Income
Provision lor onerou5 lease commitments
115
loo
245
1,000
62
24
67
92
314
63
42
19
1,597
1,551
Am￿D￿fallIng due after mor¢thon one year
2022
2021
Deferred income release of Doc grant
Provision for onerous lease commttments
1.653
2,320
1.653
2,380
14 Deferred Income
2022
Doc Grant
2022
Other
1022
Total
2021
Totol
Broughtforward at l April 2021
Introduced in the year
Released durin8 the year
3.320
105
796
18151
3,425
796
11,4821
4,011
1586}
16671
CarrSed forward at 31 March 2022
2,653
86
2,739
3,425
A cash grafrt of £3.6m, given by the ConEreEation of Daughter5 of the Cross of Liège IDOCI tDwards strategic investment in the new charity,
h35 been included in deferred income. This will be rele3sed to the Statement of Financial Activity ISOFAI in line ￿th the conditions of its use.
5 Stipulated In the transfer arrangernent between the Congre8atiDn and the charity. A sum of £667k wès released to the SOFA in the current
vear12021.. £280kl and the release of a further £ltn has been budgeted for the year trj 31st March 2023 and 15 shown as Creditors. amounts
due in under one year. at note 13, above. The rernaininE balance of £1.65m is included under "Creditors," amounts due in more than one
vear. and is due to be relÈa5ed overthe ensuing four to ftve years as the Strategic plan progresses.
Otherdeferred income balances includes lottery subscriptions made forfuture lottery draw5 and to challenge event income raised in advance
Df the challenge tskin8 place.

St Raphael'5 M05pice
Annual Report and finantial Statements
31st Marih 2022
Notes tothe accourbt5
IS Re5trided Funds
The restritted funds are monies
received for, and their use restricted to,
the following..
At tstApril
2021
Transfer
between
Funds
£'ooo
Al 31st
March 2022
Income
Expenditure
f'ooo
£'ooo
iio
rooo
Iiioi
Bereavement supportfund
Doc capital improvernent grant
Doc gift In kind
NHSE COVID-19 Hospice Support Grant
CCG COVID-19 Support Grant
CCG Erants
Other restrirted donatlons
165
11651
270
247
500
L50
137
1,414
12701
15001
142
158
300
iio
275
1,1571
AtIstApril
2020
Funds
Introduced
fvrn Doc
TnJn5fer
betLveeft
Funds
Income
At31rt
Morth2021
Expenditure
£'ooo
£'o(
92
£'oDo
(921
Bereovementsupportfund
Doccopitttl improvementgronr
Docgiftin kind
MHSE CQVID-19 Hospicesupport Gfant
Orherrestrlrteddonutions
139)
165
112
817
13
11121
18171
123)
120
324
iio
275
39
The Bereavement support fund represents the funding of the psychosocial team and related cost5.
The Doc capitsl improvement grantwas given Sn order to progress certsin capitjl projects including the IT upgrade Icornpletedl and the IPU
The Doc gift in kind relates to the provlslon of the land and building5 on a 20 year lease at a peppercorn rental. The Gift in Kind recogni5e5the
valuation placed upon the use of the properties by an independent surveyor. The cost 15 also recognised in the financial ststement5.
The NH5E awarded funding to allow the Hospice to make available bed capacityand community5UPPOrtfrDm Novetnber 2020 to March 2021
and from Oecember 2021 to March 2022 to provide support to people with complex need5 in the context of the Corona￿ruS pandemic arid to
provide bed capacity and cotntnunity5UPPQrt forthe same purpose.
The CCG cov1￿19 Support Grant relates to Erants made by the South West London CCG which was designed to 5UPPQrt the charity in the
face of the1055 of intome arisingfrom the impattof the coronavirus pandemic.
The CCG grants comprlse two awards by South West London CCG. A grant of £120k was made to cover the additional costs of providing two
Clinical Nurse Speciali5t5 for weekend and bank holiday cover. The grant ￿￿11 be utilised over 8 24 month period. A Erant of £30k was made
towards the new patient administration projert which 15 being planned 2022 lor delDiery in 2023.
Other restricted donations represent ether smaller restricted donations and le8acie5 donated to the Hospice for specthc purp05e5.
16 Deslgn*ed Funds
At IstApril
2021
Transfer
between
Funds
rooo
11691
iiooi
Expenditure
At315t
Marth 2022
£'ODO
562
100
552
1.214
£'ooo
332
Fixed AssÈt Fund
Acguired
Committed
Budgeted within 12 months
ns
451
332
1370
At 1stApril
2020
Introduced
from Doc
Transfer
between
Funds
pooo
123)
100
552
629
t31st
Marth2021
pooo
168
rooo
417
Acquired
Committed
6udoeted within 12 months
562
100
552
1,214
Fi¥edA55et Fund
168
417
31

St Raphaevs Hospice
Annual Report and Flnanclal Statements
31st March 2022
Notes to the accounts
16 DeSIgnat￿ Fumd& tontimued
The vnre5tricted funds of the Hospice include the followin8desi8ll8ted funds which have been Set aside by the trustees for specific purposes.
The fSxed asset fund represents the net book value oltangible fixed assets, which Jre used in the day-to4ay work of the Hosplce and hence is
not available forworkingcapital.
The transfer in the fixed assets'acquired" fvnd represents thE net rnovement of addition5. disposa15 and depreciation in fixed assets ever the
year."Committed expenditure relate to additions which the charity is contractually obliEed to complete and"Bud8eted' rel3tss to prDposed
additions that have been approved by the Board of Trustees.
17 Analysls of asseis bettveen funds
Restricted
funds
Generèl Fund
Designated
fund
£,0￿0
725
451
Total 2022
£'wo
£'ooo
2.017
5,583
11,5511
11,6531
4,396
Fixed assets
Current assets
Creditor5'. amount5falling due within one year
Creditors.. 3mounts falling due after more than one year
T￿81 met assets
2,742
6.334
11.5511
11,6511
5.872
300
300
1,176
Restritted
fvnd5
vooo
GenerjIF￿nd
Designoted
fvnd
Toto12021
£'ooo
Flxedossets
Ctstrentos$￿$
Creditors.. omountsfvllln9due wirhin orte yetsr
Creéitors.. omountsfvlling dueoftermore th(¥n one yeor
562
652
562
275
7,779
(1,5971
{2,3801
3.802
11.5971
113801
275
IB Netassets transferred intothe Charity
On 31 October 2020, the following assets were transferred tothe Charity from the CDngregatiDn of the Daughters ofthe Cr055 of tiege..
Tangible fixed assets
Debtors
Cash
Creditor5'. arnountsfalling due in less than I year
Total
417
1,021
2,702
17351
19 Leasing tommitmehts
Opemtlnq le¢vses
At 31 March 2022 the Hosplce had total tommitments under non-cancellable operating lea5e5 for retail shops and re13ted office and
warehouse buildings asfollow5'.
Lwdand
buildings
2022
L¢mdontl
bulldlnqs
2021
Commitments fallSnE due..
Within Dne year
Within one to two years
Within twoto five year5
218
177
174
569
313
230
394
937
32

St Raphael's H¢wi
Annval Report and Financial Ststement$
Jlsi Marth 2022
Notestothe accounts
20 Related p8rtytraAsattions
St Raphael'5 H05pice wa5 established as a work (rf The CDn8re¥ètion of the Daughters of the Cross of Lie8e l Doc" charfty number 1068661
and company number 34929211 in 1987 and its activitie5 were reported as part of that enttty. The activities and the operating assets and
Ilabllltles of the work were transferred into St Raphael's Hospice Icharity number 1182636 and company number 117325671 on 31 Ortober
2020 and frorll that point its activities are reported through this entity.
Two of the trustees of Doc are a150tru5tees of St Raphael'5 Hospice Isrveronica Hagen and Sr Kathleen O'Reillyl. One member of the Finante
& Resourtrs Committee is a paid adviser of the Doc (Mr Ed Cook).
The freehold of the land and buildings that comprise the St Raphael's Hospice site are owned by Doc. These have been1eased to St Raphael's
Hospite under three separate leases for the three plots (the Hospice. St Bede's and 759 London Roadl each for tsventy years and at a
peppercorn rental of £100 per annum. Atotal of £300 was paid in the period in respect Df these leases12021.. £1501. The leases are valued at
£270k per annum and a gift-ln-kind is recognised In these financial statement5 for this amount1202L.. £112kl. The notional rental of £270k 15
also reco6nised in these financial statements12021.. £112KI.
No grants were rnade by Doc during the year.12021.. £3.7m of which £3.6rn re5ated to the transfer a8reernent between Doc and St Rèphael's
Hospi￿1. During 2020-21 Doc wfted the net assets of the activity of the Hospice ata book value of £3.4rn Isee note 18, abovel-
Doc continue5 to receive gccasional incorne on behalf of the Hospice, such a5 legacies and sotne donations and these are passed through to
St Raphael's Hospice without deduction. During the year there were 3 such transactions amounting to £812k12021.. 9 and £615kl.
There were no other related party transacti￿$.
21 C8pfjtal commltmentS
There were no capital commitment5 3$ at 31 March 202212021.. £IOOkl.
22 Pension commltsnents
The Hospice makes contributions in respect of the cur￿nt service of its employees to eitherthe NHS pension Scheme or Royal London.
The Royal London pension scheme is a defined contributlon scheme, with contributions accounted for in the period in which they arise.
The contrSbutions payable for the year were £115,70712021.. £54.579 forthe five month periodl.
The NHS pension scheme is a defined benefrt scheme which is underwritten by the UK Treasury. The liabilitie5 of the Scheme are not
caltulated and there is no attribution of liability to the partlcipant orEanisations, including the Hospice. Accordingly. it has accounted for its
contribution5 a5 if it were a defined contribution scheme.
The contributlOn5 payable to the scheme for the year were £IL5.99212021.. £40,656 for the flve month perlojl.
33

St Raphael's Hospice
Annual Report and Fi￿￿¢111 Statemerts
31st March 2022
Notes to the account$
23 Compar4ti¥e Statement of Financlal Actlvities
Year Ended 31 Mar¢h 1021
UnrÈstrirted
General
Designated Restritted
Notes
fund
fund
£'ooo
fund5
£'ooo
2021
2020
£'ooo
Income and expenditure
Income from..
Donations and legacies
Othertrading attivities
Investments
Charitsble attivities
Clinical CommissionSn8 Groups
Other income
2,602
289
217
2￿19
289
214
637
142
637
959
817
Tthal Intome excluding a55ets transferred ftom the
Daughters of the Cr055
3,672
1.034
4.706
214
Assets transferred from the DauEhter5 of the Cross
18
2,664
417
324
3.405
Total income
6,336
417
1.358
.111
214
ExpÈndilure on:
Raisingfunds
CharftablE artivities
1,005
985
1,005
2.029
Total expendlture
1.990
1,044
3,034
Net income lexpendlturel beforèiransfers
4.346
417
314
5,077
214
Transfers bètween fund5
15-16
15901
629
1391
Net movement In fvnds
3,756
1,046
275
5,077
214
Recom¢iliation of funds..
Fund balances brought fo￿ard at l Apfil 2021
46
168
214
Fund balances carried forward at 31 March 2022
3,802
1,214
275
5,291
214
34