## 




## 

## 



## 

## 



## 

## 





## 

## 

|||In2020-21|
|---|---|---|
|In2020-21<br>OurTeamundertook|In2020-21<br>OurInPatientUnitcaredfor|OurCommunityTeammade|
|3,000visitstopatientshomes<br>despitethepandemic(2020:4,800)|174patients<br>(2020:207)|27,500calls<br>topatients,familiesandprofessionals(2020:<br>20,200)|



## 

## 



## 

## 



## 

## 

## 

## 



## 

## 

## 

## 

## 



## 

## 

## 

## 

## 

## 



## 

## 

## 

## 

## 

## 

## 



## 



## 

## 

## 

## 

## 

## 



## 

## 

## 

## 

## 

|ClinicalStaffByAge|under33|33-42|43-52|53-62|over63|
|---|---|---|---|---|---|
|Asat31March2021|8|9|18|33|3|
|Asat31March2020|8|5|19|37|6|



## 

|VolunteerNumbers|2020-21|2019-20|
|---|---|---|
|Reception|31|74|
|OfficeandAdministration|55|13|
|WardandPatient-facing|7|81|
|FlowersandGardens|16|17|
|PsychologicalSupport|10|19|
|HospiceNeighboursandBiographers|11|20|
|OrangeryCafe|6|28|
|TrusteesandCommittees|11|13|
|TrainingandMentoring|10|3|
|`CorporateVolunteers`|`0`|`48`|
|HospiceTotal|157|316|
|`Shops`|`54`|`188`|
|FundraisingAdministration|5|18|
|`Subtotal`|`216`|`522`|
|`SupporterGroups`|`31`|`308`|
|`Total`|`247`|`830`|





## 

## 

## 



## 

## 

## 

## 

## 

## 

## 



## 

## 

## 

## 

## 

## 

## 




# 18 October 2021 



## 

||||||`Total`||
|---|---|---|---|---|---|---|
|||Unrestricted|||`fundsYear`|Totalfunds|
|||||||Periodto|
||||||to31||
|||||||31March|
|||General|Designated|Restricted|March||
||`Notes`|`fund`|`fund`|`funds`|`2021`|`2020`|
|||£'000|£'000|£'000|£'000|£'000|
|Incomeandexpenditure|||||||
|Incomefrom:|||||||
|Donationsandlegacies|2|2,602|-|217|2,819|214|
|Othertradingactivities|3|289|-|-|289|-|
|Investments||2|-|-|2|-|
|Charitableactivities|||||||
|ClinicalCommissioningGroups||637|-|-|637|-|
|Otherincome||142|-|817|959|-|
|Totalincomeexcludingassetstransferredfromthe<br>DaughtersoftheCross||3,672|-|1,034|4,706|214|
|AssetstransferredfromtheDaughtersoftheCross|16|2,664|417|324|3,405|-|
|Totalincome||6,336|417|1,358|8,111|214|
|Expenditureon:|||||||
|Raisingfunds|4|1,005|-|-|1,005|-|
|Charitableactivities|5|985|-|1,044|2,029|-|
|Totalexpenditure||1,990|-|1,044|3,034|-|
|Netincome(expenditure)beforetransfers||4,346|417|314|5,077|214|
|Transfersbetweenfunds|13-14|(590)|629|(39)|-|-|
|Netmovementinfunds||3,756|1,046|275|5,077|214|
|Reconciliationoffunds:|||||||
|Fundbalancesbroughtforwardat1April2020||46|168|-|214|-|
|Fundbalancescarriedforward||3,802|1,214|275|5,291|214|
|at31March2021|||||||





## 

## 

## 

|BalanceSheet|||||||
|---|---|---|---|---|---|---|
|||`Notes`|`2021`|`2021`|`2020`|`2020`|
||||£'000|£'000|£'000|£'000|
|Fixedassets|||||||
|Tangibleassets||9||562||168|
|Currentassets|||||||
|Debtors||10|2,086||-||
|Cashatbankandinhand|||6,620||48||
||||8,706||48||
|Creditors:amountsfallingduewithinoneyear||11|(1,597)||(2)||
|Netcurrentassets||||7,109||46|
|Creditors:amountsfallingdueaftermorethanoneyear||11||(2,380)||-|
|Totalnetassets||||5,291||214|
|Representedby:|||||||
|Fundsandreserves|||||||
|Incomefunds|||||||
|Restrictedfunds||13||275||-|
|Unrestrictedfunds|||||||
|Designatedfunds||14||1,214||168|
|Generalfund||15||3,802||46|
|Totalfunds||||5,291||214|
|ApprovedbytheBoardofTrusteeson:ZZr|ite||'?_OZk||||





## 

|StatementofCashFlows||||
|---|---|---|---|
|||Yearto31|Periodto31|
|||March2021|March2020|
||Notes|£'000|£'000|
|Cashflowsfromoperatingactivities||||
|Netcashprovidedbyoperatingactivities|A|3,903|216|
|Cashflowsfrominvestingactivities:||||
|Investmentincome||2|-|
|Purchaseoftangiblefixedassets||(135)|(168)|
|Writeoffoftangiblefixedassets||100|-|
|CashtransferredfromtheCongregationoftheDaughtersoftheCrossofLiege||2,702|-|
|Netcashprovidedby(usedin)investingactivities||2,669|(168)|
|Changeincashandcashequivalentsintheyear|B|6,572|48|
|Cashandcashequivalentsat1April2020|B|48|-|
|Cashandcashequivalentsat1April2021|B|6,620|48|
|A: Reconciliationofnetmovementinfundstonetcashprovidedbyoperating||Yearto31|Periodto31|
|activities||March2021|March2020|
|Netmovementinfunds(asperthestatementoffinancialactivities)||5,077|214|
|Adjustmentsfor:||||
|Depreciationcharge||58|-|
|Investmentincome||(2)|-|
|(Increase)indebtors||(1,065)|-|
|Increaseincreditors||3,240|2|
|TransferfromtheCongregationoftheDaughtersoftheCrossofLiege||(3,405)|-|
|Netcashprovidedbyoperatingactivities|A|3,903|216|



|B:Analysisofchangesinnetdebt|2020|Cashflows|2021|
|---|---|---|---|
||£'000|£'000|£'000|
|Cashatbankandinhand|48|6,572|6,620|
|Total|48|6,572|6,620|





## 

## 

## 

## 

## 

## 

## 



## 

## 

## 

## 



## 

## 

## 

## 

## 

## 

## 

## 

## 



## 

## 

## 



|Yearended31March2021|Unrestricted|Restricted|Total2021|
|---|---|---|---|
||`funds`|`funds`||
||£'000|£'000|E'000|
|Donations|`812`|`105`|`917`|
|Giftsinkind|`-`|`112`|`112`|
|Legacies|1,790|-|1,790|
|2021Total|`2,602`|`217`|`2,819`|



|Asidefromasinglegiftof£100kreceivedpriortoindependence,alldonationsandlegacies|Asidefromasinglegiftof£100kreceivedpriortoindependence,alldonationsandlegacies|Asidefromasinglegiftof£100kreceivedpriortoindependence,alldonationsandlegacies|relatetothefivemonthperiodfrom1stNovember|
|---|---|---|---|
|`2020`||||
|Periodended31March2020|Unrestricted<br>funds|ricted<br>Rest<br>funds|Total2020|
||f'000|£'000|f'000|
|Donations|200|14|214|
|`2020Total`|`200`|`14`|`214`|



|Yearended31March2021|Unrestricted|Restricted|Total2021|
|---|---|---|---|
||`funds`|`funds`||
||£'000|£'000|E'000|
|Lotteryincome|205|-|205|
|Retailsalesandrelatedincome|84|-|84|
|`2021Total`|`289`|`-`|`289`|



||||||ofthetotalbeing|ofthetotalbeing|
|---|---|---|---|---|---|---|
|Yearended31March2021|StaffCosts|OtherCosts|SupportCosts|Total|Unrestricted|Restricted|
||£'000|£'000|£'000|£'000|E'000|£'000|
|Fundraising|177|57|72|306|306|-|
|`Lottery`|`16`|`56`|<br>`-`|`72`|`72`|`-`|
|CharityShops|182|318|127|627|627|-|
||`375`|`431`|<br>`199`|`1,005`|`1,005`|`-`|





## 

||||||ofthetotalbeing|ofthetotalbeing|
|---|---|---|---|---|---|---|
|Yearended31March2021|StaffCosts|OtherCosts|SupportCosts|Total|Unrestricted|Restricted|
||`£000`|`£'000`|`£'000`|`E'000`|`£'000`|`£'000`|
|HospiceInPatientUnit|667|208|164|1,039|487|552|
|"HospiceatHome"CommunityTeam|485|111|93|689|307|382|
|PsychologicalSupportTeam|65|18|14|97|-|97|
|`Education`|`58`|`10`|`5`|`73`|`69`|`4`|
|Orangery|15|9|14|38|35|3|
|`Volunteers`|`35`|`11`|`8`|`54`|`50`|`4`|
|WellbeingCentre|24|9|6|39|37|2|
||1,349|376|304|2,029|985|1,044|



|rcharging||
|---|---|
|Auditor'sRemuneration||
|StatutoryAudit|20|
|PayrollBureauwork|7|
|StaffCosts|2,103|
|LeaseRentalCosts|140|
|Depreciation|58|



## 

|CharitableActivities|Salaries|NIC|Pensions|Agency|Other|Total|
|---|---|---|---|---|---|---|
|Yearended31March2021|£'000|£'000|£'000|£'000|£'000|£'000|
|HospiceInPatientUnit|`519`|`50`|`34`|`63`|`1`|`667`|
|"HospiceatHome"CommunityTeam|`414`|`37`|`33`|`-`|`1`|`485`|
|PsychologicalSupportTeam|`58`|`5`|`2`|`-`|`-`|`65`|
|Education|`38`|`4`|`3`|`-`|`13`|`58`|
|Orangery|`14`|`1`|`-`|`-`|`-`|`15`|
|Volunteers|`32`|`2`|`1`|`-`|`-`|`35`|
|WellbeingCentre|22|1|1|-||24|
||1,097|100|74|63|15|1,349|
|IncomeGeneration|`Salaries`|`NIC`|`Pensions`|`Agency`|`Other`|`Total`|
|Yearended31March2021|£'000|£'000|£'000|£'000|£'000|£'000|
|Fundraising|`160`|`11`|`4`|`-`|`2`|`177`|
|`Lottery`|`14`|`1`|`1`|`-`|`-`|`16`|
|RetailShops|`167`|`11`|`4`|`-`|`-`|`182`|
||`341`|`23`|`9`|`-`|`2`|`375`|





## 

## 

|6|Employeecosts,continued|||||||
|---|---|---|---|---|---|---|---|
||SupportTeam<br>Yearended31March2021|Salaries|NIC|Pensions|TotalStaff<br>Costs|Non-Staff<br>Costs|Total<br>Support<br>Cost|
|||£'000|£'000|£'000|£'000|£'000|£'000|
||ExecutiveOffice|97|11|4|112|44|156|
||HR|37|3|2|42|30|72|
||ITandFacilities|89|9|3|101|29|130|
||`Finance`|`32`|`3`|`2`|`37`|`21`|`58`|
||`Other`|`27`|`3`|`2`|`32`|`-`|`32`|
||HospiceHolidayAccrual|55|-|-|55|-|55|
|||`337`|`29`|`13`|`379`|`124`|`503`|



## 

## 

|`Yearended31March2021`|`Headcount`|`FTE`|`Headcount`|`FTE`|
|---|---|---|---|---|
||`2021`|`2021`|`2020`|`2020`|
|HospiceInPatientUnit|34|26|-|-|
|"HospiceatHome"CommunityTeam|26|19|||
|PsychologicalSupportTeam|3|2|-|-|
|Education|2|2|-|-|
|Volunteers|2|1|-|-|
|WellbeingCentre|4|2|-|-|
|HousekeepingandOrangery|22|9||-|
|HospiceAdmin|7|4|||
|MedicalTeam|10|5|-|-|
|CharitableActivities|110|70|-|-|
|Fundraising|12|10|||
|Lottery|1|1|-|-|
|RetailShops|25|18|-|-|
|IncomeGeneration|38|29|-||
|SupportServices|11|10|-|-|
|ExecutiveandFinance|6|5|-|-|
|SupportServices|17|15|-|-|
|AllStaff|165|114|-|-|





|7|Employeenumbers,continued|||||
|---|---|---|---|---|---|
||`Yearended31March2021`|`Headcount`|`FTE`|`Headcount`|`FTE`|
|||`2021`|`2021`|`2020`|`2020`|
||PermanentFullTime|38|38|-|-|
||PermanentPartTime|104|68|-|-|
||"Bank"variablehours|23|8|-|-|
|||`165`|`114`|`-`|`-`|



## 

|Tangiblefixedassets||||||||
|---|---|---|---|---|---|---|---|
||SiteLeasehold<br>Improvements|Computer<br>andother<br>Equipment|Shop<br>Fixturesand<br>Fittings|Motor<br>Vehicles|Retail<br>Leasehold<br>Improvements|Assetsunder<br>Construction|Total2021|
||£'000|£'000|£'000|£000|£'000|£'000|£'000|
|Costorvaluation||||||||
|At1April2020|49|-|-|17|-|102|168|
|Assetstransferred|-|389|45|27|182|71|714|
|fromDoC||||||||
|Transferbetween<br>classes|-|182|-|-|-|(182)|-|
|Additions|4|52|1|-|27|51|135|
|`Disposals`|`(4)`|`(86)`|`(1)`|`-`|`(25)`|`(23)`|`(139)`|
|At31March2021|49|537|45|44|184|19|878|
|Depreciation||||||||
|At1April2020|-|-|-|-|-|-|-|
|Acc'Deprntransferred|-|250|15|-|32||297|
|fromDoC||||||||
|Chargeinyear|2|29|4|8|15|-|58|
|Eliminatedondisposal|-|(32)|-|-|(7)|-|(39)|
|At31March2021|2|247|19|8|40|-|316|
|Netbookvalues||||||||
|At31March2021|47|290|26|36|144|19|562|
|At31March2020|49|-|-|17|-|102|168|





## 

|10|<br>Debtors|||||
|---|---|---|---|---|---|
|||||`2021`|`2020`|
|||||`f'000`|`£'000`|
||LegaciesReceivable|||1,577|-|
||Prepayments|||`200`|`-`|
||VATreceivable|||`90`|`-`|
||CoronavirusJobRetentionShemepaymentsreceivable|||`58`|`-`|
||NHSECovidHospiceSupportScheme|||`145`|`-`|
||OtherDebtors|||`1A`||
|`11`|<br>`Creditors`|||||
|||||`2021`|`2020`|
||Amountsfallingduewithinoneyear|||`£'000`|`£'000`|
||Tradecreditors|||`67`|`2`|
||Socialsecurityandothertaxes|||`92`|`-`|
||Lotteryincomereceivedinadvance|||`63`|`-`|
||OtherCreditorsandAccruals|||`314`|`-`|
||DeferredincomeReleaseofDoCgrant|||1,000|-|
||OtherDeferredincome|||`42`|`-`|
||Provisionforonerousleasecommitments|||`19`|`-`|
|||||1,597|2|
||Amountsfallingdueaftermorethanoneyear|||`2021`|`2020`|
|||||`f'000`|`£'000`|
||DeferredincomeReleaseofDoCgrant|||L,3LV|-|
||Provisionforrentalpayments|||`60`|`-`|
|||||2,380|-|
|12|DeferredIncome|||||
|||`2021`|`2021`|`2021`|`2020`|
|||`DoCGrant`|`Other`|`Total`||
|||£|£|f|£|
||Broughtforwardat1April2020|-|-|-|-|
||Introducedintheyear|3,600|411|4,011|-|
||Releasedduringtheyear|(280)|(306)|(586)|-|
||Carriedforwardat31March2021|3,320|105|3,425|-|





## 

## 

## 

|||Funds|||Transfer||
|---|---|---|---|---|---|---|
||At1stApril<br>2020|Introduced|Income|Expenditure|between|At31st<br>March2021|
|||fromDoC|||Funds||
||£'000|£'000|£'000|£000|£'000|`£'000`|
|Bereavementsupportfund||-|92|(92)|-||
|DoCCapitalImprovementGrant||`204`|`-`|`-`|`(39)`|`165`|
|DoCGiftinKind||`-`|`112`|`(112)`|`-`||
|NHSECovidHospiceSupportGrant||-|817|(817)|-||
|Otherrestricteddonations||`120`|`13`|`(23)`|`-`|`110`|
|||`324`|`1,034`|`(1,044)`|`(39)`|`275`|
||At18th<br>December|Funds<br>Introduced|Income|Expenditure|Transfers|At31st<br>March2020|
||2018|fromDoC|||||
||£'000|£'000|£'000|£'000|£'000|E'000|
|Communitycargrant|-|-|14|(14)|-|-|



## 

||||Funds|Transfer||
|---|---|---|---|---|---|
|||At1stApril|Introduced|between|At31st|
|||2020|||March2021|
||||fromDoC|Funds||
|||£'000|£'000|£'000|f'000|
|FixedAssetFund|Acquired|168|417|(23)|562|
||Committed|-|-|100|100|
||Budgetedwithin12months|-|-|552|552|
|||168|417|629|1,214|
|||At18th|Funds|||
|||December|Introduced|Transfers|At31st<br>March2020|
|||2018|fromDoC|||
|||E'000|£'000|£'000|£'000|
|FixedAssetFund||||`168`|`168`|
|||||`168`|`168`|





## 

## 

## 

|Analysisofnetassetsbetweenfunds|||||
|---|---|---|---|---|
||Restricted|General|Designated|`Total2021`|
||`funds`|`Fund`|`fund`||
||`£'000`|`£'000`|`£'000`|`£'000`|
|Fixedassets|-|-|562|562|
|`Currentassets`|`275`|`7,779`|`652`|`8,706`|
|Creditors:amountsfallingduewithinoneyear|-|(1,597)|-|(1,597)|
|Creditors:amountsfallingdueaftermorethanoneyear|-|(2,380)|-|(2,380)|
|Totalnetassets|275|3,802|1,214|5,291|
||Restricted|General|Designated|Total2020|
||`funds`|`Fund`|`fund`||
||£'D00|f'000|f'000|f'000|
|Fixedassets|`-`|`-`|`168`|`168`|
|Currentassets||`48`|`-`|`48`|
|Creditors:amountsfoilingduewithinoneyear||`(2) `|`-`|`(2) `|
|Totalnetassets||`46`|`168`|`214`|



|On31October2020,thefollowingassetsweretransferredtotheCharityfromthe|CongregationoftheDaughtersoftheCros|
|---|---|
||`f'000`|
|Tangiblefixedassets|417|
|Debtors|1,021|
|Cash|2,702|
|Creditors:amountsfallingdueinlessthan1year|(735)|
|`Total`|`3,405`|



## 

## 

||Landand|Landand|
|---|---|---|
||buildings|buildings|
||`2021`|`2020`|
||£'000|f'000|
|Commitmentsfallingdue:|||
|Withinoneyear|313|-|
|Withinonetotwoyears|230|-|
|Withintwotofiveyears|394|-|
||`937`|`-`|





## 

## 

## 

## 

## 

##