Music24
(Registered charity, number 1182196)
Financial statements
for the year ended 31 March 2021
Page
Contents
Trustees, annual report
Independent examiner's report
Receipts & payments account
Statement of assets & liabilities
Notes to the accounts
10-12
capLUS
COMMUNITY ACCOUNTING

Music24
Trustees, annual report
for the year ended 31 March 2021
Full name Music24
Organisation type Charitable Incorporated Organisation
Registered charity number 1182196
Principal address
Unit 6a
Hertfordshire Business Centre
Alexander Road
London Colney
St Albans
Hertfordshire
AL2 1JG
Trustees
Thomas William Morley Johnson, Chair
Julia Claire Renton
Esther Bernadette Jones, from 1910112021
Jeffrey HaNey Solomons, until 1910112021
Independent examiner
John O'Brien, employee of Community Accounting Plus, Units 1 & 2 North West, 41
Talbot Street, Nottingham, NG15GL
Governance and management
The charity is operated under the rules of its CIO foundation constitution adopted
19th February 2019.
The methods adopted for the recruitment and appointment of new trustees
The founding trustees of the Charity were initially a Steering Group of Music24 Ltd.
The Trustees follow the Charity Commission guidance on the methods adopted for
the recruitment and appointment of new trustees.
Objectives and activities
11 The relief of need for people in Bedfordshire and Hertfordshire by reason of ill-
health or mental or physical disability by therapeutic means, in particular, though not
exclusively, by the provision of music therapy and other music-related activities to
improve quality of life for those people.
21 To promote social inclusion among people who are socially excluded from society,
as a result of their mental or physical ill health or disability through the development
and delivery of arts-based activities and experiences including but not limited to
music and singing.

Music24
Summary of the main activities undertaken for the public benefit
Music24 is dedicated to promoting inclusive music making and shaping the future for
vulnerable and isolated communities to access creative andlor therapeutic
opportunities.
Music24 currently provides various seNices and activities for people in Bedfordshire
& Hertfordshire. Our main areas in Beds are: Luton, Biggleswade & Leighton
Buzzard, and in Herts.. Watford, WelwynlHatfield, Stevenage and Hoddesdon.
Our activities, pre-covid, included music therapy groups and 1=1 music therapy,
larger singing group AKA singing café's, diagnosis-specific choirs. Since the global
pandemic using online video conferencing applications, we have expanded to
provide talking groups, 'Open-for-all' social evenings such as quiz nights, meditation
sessions and we have started to provide Emotional Freedom Technique groups and
1-1 sessions to provide additional emotional support to our service users and carers
during this difficult time.
Post-covid, we're looking to undergo a phased return over the coming year and
developing our services based on where the demand is. For example, some of our
service users have preferred our online work, especially for carers supporting people
with dementia because getting out of the house and ready in time is particularly
difficult and a growing challenge as people deteriorate. On the other hand, some
people are eager to return to live fa￿-to-faCe sessions and are really in need of the
social and creative outlet. However, working online has opened up some new doors
for us and we aim to explore all the possibilities.
The activities provided improve the quality of life for people with disabilities, their
carers, and the wider community. The activities encourage people to improve their
physical, mental and emotional wellbeing- building resilience within these
communities., they would othe￿iSe be excluded from meeting new people and
accessing music therapy and creative opportunities, and these activities strengthen
wider social support ne￿OrkS.
Public benefit statement
The Trustees confirm that they have complied with the duty in section 17 of the
Charities Act 2011 to have due regard to the Charity Commission's general guidan
on public benefit, 'Charities and Public Benefit,.

Music24
Summary of the main achievements during the period
Despite the challenges of the pandemic, Music24 is extremely pleased to report that
the last year has seen us grow from strength to strength. Despite seeing a significant
decline in donations, Music24 had access to a wide range of new funding
opportunities from the government's DCMS and other Emergency Covid-19
Response funds. Music24 was therefore able to continue to support people online,
over the telephone and through WhatsApp groups they created with an aim to keep
people connected. This provided our beneficiaries - who were at increasing risk of
becoming even more socially isolated - with a long-term support network that
ultimately helped to make their time during the lockdowns that little bit more
bearable. Service users who were accessing just one music therapy group every
week or every other week pre-covid, were now able to aC￿sS a number of groups
for different types of support. The pandemic gave us an opportunity to look at the
'whole person, holistically whilst harnessing staff members additional skills.
We are pleased to report that we engaged with 200 people during this time, both
online and over the phone. We held 624 group sessions compared to around 300 the
year before. We also held a number of 1..1 fa￿tirne and telephone support calls, plus
running music and EFT sessions for various service users who really needed the
additional input. We delivered songbooks and instruments to all of our Servi￿ users
so they could continue to make music at home. In addition to this, we even carried
out essential shopping trips for beneficiaries when the lockdown first took place.
In a survey we ran during the pandemic, out of a sample of 40 service users, 92.5 %
thought our service was 'Excellent'. servi￿ users have reported to staff on
numerous occasions that they don't know what they would have done without
Music24" during the pandemic.
Feedback and observations by the team suggest that our services supported our
beneficiaries in a number of ways,. our sessions improve and maintain physical,
mental and emotional wellbeing- improve their quality of life,. increase participants,
self-esteem and reinforces their sense of identity,. provides an opportunity for people
to explore their creativity- helps people to feel a part of their community,. improves
people's support network- helps to build resilience by discovering new coping
mechanisms.
The Covid-19 pandemic has provided new opportunities to some, where technology
had previously been a barrier, some ernbra￿d the new ways of working and this
was reinforced by the supportive communities we've built- people didn't want to feel
like they were missing out.
Big events that took place this year included our annual Dementia-friendly Carol
Service which we were able to still proceed with, whilst adhering to government
guidelines. We made a 30-minute pre-recorded Carol Service at St Etheldreda's and
invited Music24 service users, families, friends and promoted it to our charity
partners to a private viewing on Zoom. 80 people attended, including people well
known to us, care homes and new people entirely. We also live-streamed the Se￿iCe
on Fa￿book and had people from all over the country tune in - we had 2.5k views in
total with 5.1k views of our 1-minute promo for the event.

Music24
We also held a Wellbeing Day in March. Following on from discussions across all of
our groups, there was a theme emerging and people reported that the pandemic has
really given them time to reflect and use the time wisely. There was therefore a real
sense of some people wanting to take better control of their health. This dove-tailed
and complemented visits from the Nutritional Therapist and sparked conversations
about physical health as opposed to mentsl health and wellbeing. We therefore set
about creating a day where everyone from all of our sessions could come together
via Zoom and take part in yoga, meditation, Mindful Arts and EFT. 40 people
attended, plus staff, and it was a wonderful event that we aim to hold again due to its
success.
The charity's policy on reserves
Music24 aims to build our reserves so we have 3 months running costs to provide
more security for the charity. This would ideally be a quarter of our annual turnover
which would be approx. £26k. Following the highs and the lows of Music24's
financial performan￿ in 2020-21, Music24 is pleased to report that in April 2021, we
secured £10k in unrestricted funds from the Arts Council England's Culture Recovery
Fund which is to be used specifically to support our reserves. Therefore, we now
have the correct level of reserves moving forward.
The Trustees recognise that Music24 has few financial risks due to the adaptability of
the charity and the fact that Music24 doesn't have any direct employees at this time.
The Charity's financial risks are currently minimised by our efforts to become more
financially independent and not being reliant on limited sources of income. In the
future we plan to build our reserves to 6 months running costs so we can look to
employ people. We would like to achieve this by the end of 2023 and keep it in line
with our anticipated growth.
Prior to the year end, we recognised that the charity sector is likely to be adversely
affected by the Covid pandemic. We are pleased to have been able to redesign our
services to an online platform and offer telephone support in order to continue to
support our service users. Music24 has changed the approach to project funding and
has been successful in sourcing more core funding. Donations from our individual
supporters was impacted as we did not collect donations in the usual way within our
face-to-face sessions. However, we have promoted alternative ways in which
donations can be made so, over the last year, service users have been sending in
cheques, have set up monthly direct debits or standing orders, or are transferring
money directly to our bank account on a per session basis. We are also prompting
people to consent to their donations being Gift Aided where appropriate. The
Trustees and Senior Management evaluate challenges and opportunities on an
ongoing basis and have increased Board meetings temporarily to a monthly basis for
the first half of 2021.
Financial Review
The Trustees are delighted to report that Music24 had a very successful and busy
year, with an increase of 59 % income. We secured 16 significant grants (grants
£1,000 and over) compared to the previous year where we secured nine grants.

Music24
Donations however were severely impacted by the pandemic. Despite this, we were
able to aC￿sS Emergency Covid government funding schemes in order to continue
to provide relevant and effective services. Prior to the pandemic, we hadn't received
any central government funding.
This year, the management made an exerted effort to also apply for more core
funding to bring in unrestricted income to cover support costs (overheads) and build
the Charity's reserves.
The Trustees support the Senior Management Team in using targeted funding
applications and Unrestricted Reserves to develop the charity and ongoing marketing
campaigns to raise awareness of the charity's impact.
Gift Aid
1%
Donations &
Legacies
Local Funders
23%
Government
Fundin8
26%
Gift Aid
Natlonal Funders
41%
Donations & Legacies
Government Funding
National Funder5
Local Funders
Consultancv
Man4gemenVAdmin stsff
Fees
ManagementlAdmln Staff Fee
20Yo
Support Costs (Overheads)
Support C05t5
Ioverheads)
Charitable Activites
72%
Advertising &
Marketing
Signed on behalf of the charity's trustees..
Signed
Thomas William Morley Johnson, Trustee
Date 2410612021

Independent examiner's report to the trustees of
Music24
for the year ended 31 March 2021
I report to the trustees on my examination of the accounts of Music24 (the charity) for
the year ended 31 March 2021.
Responsibilities and basis of report
As the trustees of the charity you are responsible for the preparation of the accounts
in accordance with the requirements of the Charities Act 2011 ('the Act,).
I report in respect of my examination of the charity's accounts carried out under
section 145 of the 2011 Act and in carrying out my examination I have followed all
the applicable Directions given by the Charity Commission under section 145(5){b} of
the Act.
Independent examiner's statement
I have completed my examination. I confirm that no matters have come to my
attention in connection with the examination giving me cause to believe that in any
material respect..
1. accounting records were not kept in respect of the charity as required by
section 130 of the Act., or
2. the accounts do not accord with those records.
I have no concerns and have come across no other matters in connection with the
examination to which attention should be drawn in this report in order to enable a
proper understsnding of the accounts to be reached.
Signed
John 0'BrIe￿MSc, FCCA, FCIE
Employee of Community Accounting Plus
Date 0510712021

Music24
Receipts & payments account
for the year ended 31 March 2021
2020
Total
2021
Totsl
Funds
Unrestrlcted Restrlcted
Funds
Funds
Funds
Note
Receipts
Grants & Donations
Sales & Fees
Total receipts
53088
12233
65321
23720
3690
27410
76229
99949
3690
103639
76229
Payments
Accounti ng SOf￿are Costs
Advertising & Promotional
Computer Costs
Consultancy
DBS Checking
Gocardless Fees
Independent Examination Fee
Insurances
Marketing
Musical Equipment
Office & General Admin Expenses
Phone Costs
Printing, Postage & Stationery
Project Management
Raising Funds
Refreshments
Room Hire
Staff Training
staff Uniform
Storage
Subscriptions
Supenllsion
Travel & Accommodation
Van hire
Freelan￿ Workers
Everrt Administration
Website
Total payments
209
118
80
1895
121
114
80
1650
164
49
285
163
80
1650
82
82
780
780
673
700
700
353
1220
196
147
6202
180
734
134
242
135
265
1056
6109
342
127
169
34
1093
27
113
6202
140
911
68
140
911
98
30
127
352
194
175
292
175
644
369
175
699
99
47388
15249
137
77770
50
4266
699
99
43032
3442
30015
7663
122
54078
4356
11807
137
19691
58079
11243
Net receiptsl(payments)
Cash funds at stsrt of this period
Cash funds at end of this period
7719
6363
14082
18150
4880
23030
25869
11243
37112
11243

Music24
Statement of assets and liabilities
at 31 March 2021
2020
20
Cash assets
Bank accounts
Cash in tr£nd
10858
385
11243
12951
24161
37112
other monetary assets
Debtors & Prepayments
551
551
2838
2838
Liabilities
Creditors
4718
(4718)
1160
{1160)
These financial statements are accepted on behalf of the charity by:
Signed
Julia Claire R
Dated 2410612021
nton, Trustee

Music24
Notes to the accounts
for the year ended 31 March 2021
1. Receipts & payments accounts
Receipts and payments accounts contain a summary of money re￿iVed and money
spent during the period and a list of assets and liabilities at the end of the period.
Usually, cash received and cash spent will include transactions through bank accounts
and cash in hand.
2. Grants & donations
Unre&ricted
Restricted
Total
Postcode Lottery Trust
CAF Resilience Fund
Arts Council
Hertfordshire Community FouThdation
Wixamtree Trust
Co-op Community Fund
Comic Relief
Near Neighbours
Bal￿ Thomas Charitable Fund
Bedfordshire and Luton Community FouThJatio
Wewn Haffield Council
Tesco Bags of Help
John Apthorp Charity
Masonic Charitable Foundation
D,￿Y Carte
Cambridgeshire Community Semces NHS
Sundry donations
20000
12558
10000
5637
5000
4756
4000
3828
3000
3000
2000
1000
950
500
20000
12558
10000
9062
5000
14390
4000
3828
3000
3000
2000
1000
950
500
3500
1248
5913
99949
3425
9634
3500
1248
5913
23720
76229
10

Music24
3. Funds analysis
Opening
balance
Receipts (Payments)
Closing
balance
Restricted funds
Luton Dementia
MOM
Musical Herts
Neurotones
Biggleswade
Covid Choir
First Note
Project Overheads
11873
(9873)
2000
12726
(8460)
4266
4880 25651 (23722)
6809
6140
(3140)
3000
2750
(305)
2445
3480
(600)
2880
3240
(2240)
1000
10369
9739
630
58079
76229 ￿ 23030
4880
Unrestrictsd funds
General
6363
6363
19691
27410 ￿ 14082
27410 (19691)
14082
The specific purposes for which the funds are to be applied are as follows..
Luton Dementia - Funds for the Luton Dementia servi￿ are used to run a music therapy
group, a singing cafe and 1..1 service in Luton. Facilitator fees, room hire, volunteer
expenses and staff travel.
MOM (Mind Our Music) - The purpose of this fund is to provide support for people with
Mental Health illnesses, in particular our weekly music groups and EFT sessions for
adults in Luton & Bedfordshire. Facilitator fees, room hire, volunteer expenses and staff
travel.
Musical Herts - The purpose of this fund is to provide support to people with dementia
and their carers in Hertfordshire. We also have some 1-1 therapy funded, singing cafes
and a BAME group included in this fund. Facilitator fees, room hire, volunteer expenses
and staff travel.
Neurotones - This fund is used to help people with StrokelParkinson's who have a
communication difficulty as a result of their illness. This group is primarily for people in
Luton & Central Beds. Facilitator fees, room hire, volunteer expenses and staff travel.
Biggleswade - This fund supports a Learning Disability group for adults in Biggleswade
called Biggles Rock. Facilitator fees, room hire, volunteer expenses and staff travel.
Covid Choir- We have 2 Covid Choirs funded, one for Luton residents and one for
Bedford & Central Beds residents. This is a new project. Facilitstor fees mainly as all is
due to take place online.
First Note - This fund supports a Learning Disability group for adults in Luton. Facilitator
fees, volunteer expense and staff travel.
Project Overheads - This fund supports various overheads and expenditure that
supports the running of the charity. This includes project management and admin fees,
storage, accountancy and consultancy fees and general office expenses.
11

Music24
4. Debtors & Prepayments
Room Hire
Trade Debtors
48
2790
2838
5. Creditors
Independent Examination Fee
Room Hire
780
380
1160
6. Trustees, remuneration
Trustees received no expenses, remuneration or benefits in this period.
7. Related party transactions
There were no related party transactions in this period.
8. Glossary of terms
Creditors: These are amounts owed by the charity, but not paid during the
accounting period.
Debtors: These are amounts owed to the charity, but not retsived in the
accounting period.
Prepayments: These are services that the charity has paid for in advance, but
not used during the accounting period.
Restricted funds: These are funds given to the charity, subject to specific
restrictions set by the donor, but still within the general objects of the charity.
12