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2023-03-31-accounts

Annual Report & Financial Statements For the Year Ended 31st March 2023

Carers Hub Registered charity number 1182120 www.carershub.org.uk

Contents

A message from our Chair …………………. 2 Reference & Administrative Information ….. 3 Purposes & Aims ……………………………. 4 Statement of Public Benefit ………………… 4 Annual Report & Financial Statements Report of the Trustees ………………………. 5 About Carers’ Hub …………………………… 5 Our Core Services & Key Achievements ….. 7 Acknowledgement to Funders & Partners .. 12 Financial Review ……………………………. 13 Principal Funding Sources

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A message from our Chair

In the following pages of this report we will share what we do at Carers’ Hub, our achievements over 2022-2023 and our financial position. I took on the role of Chair at Carers’ Hub in September 2022 and I am hugely proud of the difference we have made to carers' lives in Lambeth in the past year.

The year 2022-2023 was a challenging year for carers. Just as carers and their families took a breath after the pressures of the COVID-19 pandemic gradually started to ease, as the summer drew to an end, they were faced with a growing cost of living crisis. Rising inflation has meant carers, who were already in precarious financial positions due to their caring role, have struggled to make ends meet, finding it difficult to heat their homes, buy food and essential items and pay their rent. Carers also disproportionately experience poor mental health, anxiety and isolation and the stress and worry of debt, bills and housing as a result of the crisis has only compounded this.

During the year we have, as a result, seen a rise in demand for our services, making our role in Lambeth as the main charity dedicated to supporting carers even more vital. Much like during the pandemic, Alice Dias our Chief Executive and our dedicated team stepped up and through their knowledge, commitment, expertise and compassion have ensured that carers voices are heard, that their wellbeing is supported, that we connect them to each other and that we influence local decision making on their behalf. The four pillars of our work that have formed the foundation of our Carers’ Hub five year strategy which we launched in July 2022.

We ended 2022-2023 with a clear vision and strategy for the future and in a strong financial position, thanks to our funders and supporters which we value greatly. Collaboration and partnership are also vital to our work, and we appreciate the partnerships we have across the borough that help us to achieve our mission for carers. As a small but growing charity we also rely on our Trustees who give up their time and skills and on our team who make a difference to carers’ lives every day - thank you so much for being part of our organisation.

Laura Perkins

Chair Carers’ Hub

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Reference & Administrative Information

Registered Charity Name Carers’ Hub
Charity Registration Number 1182120
Company Registration Number 11403363
Registered Office & Operational
Address		 We are 336, 336 Brixton Road
SW9 7AA
Accountants Hilary Adams Ltd
Chartered Accountants
158 High Street Herne Bay
Kent CT6 5NP
Bankers Royal Bank of Scotland (RBS)
Trustees Laura Perkins
Chair
Simon Hebditch
Vice Chair
Weyinmi Guate
Treasurer, from September 2023
Hilary Adams
Treasurer, to February 2023
Amit Desai
Duncan Cook(to September 2022)
Ijeoma Obi(from November 2023)
James Hynard
James Norris
Joanna Oka(from September 2023)
Natalie Wall(from September 2023)
Sangeeta Sooriah(to September 2022)

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Purposes & Aims

Our charity’s purposes as set out in the objects contained in the company’s memorandum of association are to:

“Beneficiaries” means any person or persons who have care needs as a result of disability, illness or age.

“Carers” means any person involved in the provision of care without receiving remuneration other than statutory benefits, for a person or people who have care needs as a result of disability, illness or age.

Statement of Public Benefit

The Trustees have paid due regard to the guidance on public benefit produced by The Charity Commission and are confident that the work of the charity meets all the criteria for public benefit.

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Annual Report & Financial Statements

Report of the Trustees

The trustees, who are also directors of the charity for the purposes of the Companies Act 2006, present their report with the financial statements of the charity for the year ended 31 March 2023.

The trustees have adopted the provisions of Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2019).

About Carers’ Hub

Our mission is to improve carers' lives in Lambeth through quality services and community engagement.

Carers' Hub Lambeth is an independent local charity based in Brixton. Our work stems from the fact carers often go about their roles despite the toll it might take on their own wellbeing, often having to make sacrifices that hamper their own ability to lead a normal life. Whether financial, educational or otherwise, we seek to limit the challenges that carers face. We achieve this through four core workstreams:

  1. raising awareness of carers,

  2. influencing local policy through community engagement activities,

  3. improving carer wellbeing and

  4. connecting carers to each other and support and training opportunities through our services.

Since we set up as an independent charity in July 2018, we have reached over 2,500 carers across all ages

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Carers’ Hub Lambeth has four key objectives :

Improve Carers’ Wellbeing

Caring for a loved one, family member, friend or neighbour, can have a significant impact on all aspects of a carer's own life. Through peer support groups and one-to-one appointments , our dedicated and passionate team work with carers aged 5 and up to help overcome challenges around managing at home, finances, caring with confidence, education and employment, physical health and emotional wellbeing

Increase Connections

There is a lot of support on offer in Lambeth, but these things can be difficult to find. We’re here to fill those gaps. We provide information on training courses , local services and help carers build connections with each other and their community. We help professionals to connect too through our Carers Collaborative Network.

Raise Awareness

We believe caring is everybody’s business. We work hard to raise awareness through outreach in the community, GP practices and local hospitals, presentations to schools and social work teams, through partnership working and our involvement with the Lambeth Carers' Strategy.

Influence

We believe that the development of local policy, practice and services that affect carers should take carers’ experiences into account. For this reason, we host a range of workshops and forums for carers to make their voices heard throughout the year. Our Carers' Strategy Development Manager plays a key role in the development and delivery of the Lambeth Carers' Strategy.

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Our Core Services & Key Achievements

Young Carers & Young Adult Carers

A young carer is a child or young person under the age of 18 who helps look after a family member or friend, who has an illness or condition. This might be a physical illness; mental illness; learning disability; or some form of drug or alcohol problem. A young adult carer is a young person aged 18-25.

Our young carers team works with children from the age of 5 upwards, offering support and information to young carers and their families. Adventure, friendship and support are super-important for young carers, so we split our work into 4 areas:

Helped my confidence, and exposure therapy to things I wouldn't usually try like drama and acting. ( Young carer reflecting on our holiday programme)

Our Young Adult Carers Service works with Young Adult Carers aged 15-21. Providing tailored 1-2- 1 support, working together to address the issues most important to the individual young person. We run a monthly young adult carers meetup group, creating a regular space for Young Adult Carers to make friends, discuss important topics and hear from local organisations. In addition, we offer a programme of activities throughout the year including social, creative and wellbeing activities and learning opportunities.

Carers Hub Lambeth is helpful because I can get support from other people who I have things in common with and it improved my confidence in asking other people for help. - Young Adult Carer, aged 16

During 2022-2023, 471 young carers and young adult carers accessed our service. This included 329 young carers aged 5 - 15 and 136 carers aged 16 - 25 and an additional 6 who did not disclose their age. We received 279 new referrals into the service. We held 151 activities, including 125 activities specifically for Young Carers,

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19 specifically for Young Adult Carers and 7 open to young carers across a range of ages. There were 1046 attendances at our events and activities. We also connected young carers, young adult carers and their families to helpful information and external support via 480 signposts and 179 external referrals.

Young Carers Assessments

In April 2022, Lambeth Council commissioned Carers’ Hub to deliver the statutory young carers assessments for the borough, undertaken by a dedicated Referrals & Assessments Officer. The Officer conducts home visits and assessments with young carers and their families, exploring the needs of the young person and their family. We connect young carers and their families to long-term support offered by Carers Hub and wider provision. Seeking to help young carers maintain their own wellbeing and achieve their aspirations In 2022-23, 143 young carers were assessed, 44 of whom have gone to access the wider offer from the young carers team. In addition, the officer made 40 external referrals and 130 signposts to essential information and support.

Thank you so very much! I am so grateful. You have helped me so much!

She’s really having fun, she loves coming to the activities!

Young Carers Grants (Short-breaks)

In May 2022, Lambeth Council and the South East London ICS jointly funded Carers’ Hub to pilot the provision of Short-Breaks grants to young carers aged between five and twenty-one, for whom replacement care is not normally available.

The Short Breaks pilot supported young carers to access activities and events offered by Carers’ Hub and by wider organisations, which benefited the young carers’ mental health and wellbeing.

Over the course of the pilot 72 grants were awarded. The young carers used their grants for a number of different activities, such as accessing after school classes (drum classes; swimming, ballet, creative courses); going on trips to theme parks, leisure and gym memberships or buying a personal item of their choice. Young carers valued the ability to choose to spend the grant in a way that they felt most beneficial, ensuring the support was tailored to their needs and aspirations.

This grant helped my children feel valued and confident in their caring roles. - Parent of Young Carer

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Young Carers & Education

Carers Hub runs two projects to reduce the negative impacts of caring on young carers’ education.

Funded by Sir Walter St John's Educational Charity we offer a term-time Young Carers Homework Club for young carers aged 11 to 16, running an online on Mondays and an in-person on Tuesdays. The clubs offer a place where our young carers can complete their homework in a supportive environment outside the classroom and away from their caring responsibilities.

Over 2022-23, 61 young carers attended the Homework Club, with 280 attendances in total. We held 60 sessions of the Homework Club, a mix of online and face to face sessions to ensure our offer was accessible. The Club is facilitated by a Homework Club Coordinator, who helped to connect young carers to external support via 13 referrals and 43 signposts.

It is really beneficial to them- they enjoy the sessions and speaking to you because they can vent and they are loved and listened to, they need to know that they have an extension of school and a space to do that.

Funded via the Walcot Foundation, we offer 1 to 1 support and peer support sessions for Secondary School aged young carers. The project initially focussed on working closely with 6 target secondary schools to identify young carers and offer space for our worker to meet young carers in school on a 1 to 1 basis and in school peer support. Since September 2022, the project has been opened up to young carers across the community offering a monthly peer support session based outside of the school setting and access to 1 to 1 support from the project officer. Over 2022-2023, 78 young carers aged 12-16 were supported, and a total of 24 peer support groups offered with 142 attendances . The project officer also connected young carers to wider support via 56 signposts to local organisations.

(I)... enjoy group sessions and 1-2-1s. It's good to talk to people. Made me enjoy school more

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Adult Carers includes, carers for dementia, learning disabilities and mental health

An adult carer is someone aged 18 and over who cares, unpaid, for a friend or family member who has an illness, disability, mental health problem or addiction.

1) We provide tailored 1-2-1 support, whether that relates to finances, day-to-day tasks or something different.

2) We run peer support groups for carers to share their experience of caring, make friends, and develop new skills. Different carers face different challenges, and that’s why our groups are specialised. We run groups tailored to dementia, mental health and learning disability carers.

During 2022-3, 938 adult carers accessed our service. We ran a total of 51 peer support groups during the year, with 352 attendances. We hosted a range of social, wellbeing and information sessions, running 102 activities in total with 805 attendances. In addition, we ensured carers were connected to essential information and wider support, via 904 signposts and 356 external referrals.

Honestly what can I say, I was going through such a tough period and now I am through such a tough period thanks to you. I am flourishing and me and my son are thriving

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Carers Strategy

Carers’ Hub sees the Carers Strategy as a vital opportunity to raise awareness of carers and improve carer support in our borough. Through our Carers Strategy Development Manager post, we’re working with the Carers Collaborative Strategy Group (CCSG) to help realise the carers strategy.

Carers’ Hub plays a key role in delivering the strategy’s priorities including leading the development of the Lambeth Carers Card and hosting the Carers Collaborative Network . We coordinate the Carers Collaborative Strategy Group , and are working together with fellow members to drive forward the Carers Strategy in Lambeth. The CCSG is currently undertaking a refresh of the Lambeth Carers Strategy, ensuring we learn from the insights of local carers, community members and professionals. Over 2022-23:

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Acknowledgement to funders and partners

At Carers’ Hub we have been working hard to improve carers’ lives in Lambeth, through quality services and community engagement. We appreciate each and every one of our donors and partners and wouldn’t be able to be where we are without their support.

We would like to acknowledge and thank everyone who enables us to do the work that we do: our trustees, our team, Lambeth carers, commissioners, local voluntary sector partners, and NHS colleagues.

We also want to say thank you to our corporate partners, ZS Associates, for their continued support around the development of our strategic plans.

Our funders: Lambeth Council, South East London Integrated Cares Board, Lambeth Public Health, Walcot Foundation, Sir Walter St John Educational Charity and King’s Civic Challenge.

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Financial Review

Review of the Charity’s Financial Position

The statement of financial activities for 2022-2023 is set out on page 16 and shows a reported surplus for the year of £29,688 (2022: £29,977) of which a deficit of £4,505 (2022: £6,729) is restricted income. The position of the charity at the year end is set out on page 17.

Our surplus this year largely results from having staff vacancies.

Principal Funding Sources

Our principal source of funding is Lambeth Council for those services being delivered through Connect Lambeth (previously Independent Living and Carers' Partnership). NHS South East London Integrated Care Board also funds a proportion of our work. Recognising the considerable financial pressure facing local authorities both now and in the future, the charity is considering ways of diversifying its funding base, particularly in relation to grants, donations and corporate partnerships.

Details of the sources of funds are set out in the accounts. The Board confirms that the financial statements comply with current statutory requirements, the requirements of the company’s governing document and the requirements of the Statement of Recommended Practice (the Charities SORP 2019).

Honorary Officers are also elected at the AGM. Trustees will normally serve a three-year term and are eligible for subsequent re-election for one additional three-year term.

Reserves Policy

Total Reserves as of 31 March 2023 are: £252,443 (2022: £222,755) of which £38,306 (2022: £42,811) represent restricted funds.

The Board of Trustees has examined the charity’s requirements for reserves in light of the main risks to the organisation. It has established a policy whereby the unrestricted funds not committed or invested in tangible fixed assets (free reserves) held by the charity should be at a level equivalent to three months of operating costs. The budgeted expenditure for 2023-2024 is £451,894, therefore there is a target of a minimum of £112,966 in free funds.

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Trustee Induction and Training

An induction is provided for all new Trustees and ongoing training opportunities are made available.

The Board held a review of its skills and experience this year to inform our recruitment strategy to increase the size of our Board and ensure it meets the needs of the organisation. All Trustees give their time voluntarily and receive no remuneration from the charity. Anny expenses reclaimed from the Charity are out in the accounts. The trustees delegate day to day management to the Chief Executive.

Risk Management

The Trustees have reviewed the major strategic, business and operational risks which the charity faces. Actions to address key risk areas have been agreed and progress is reviewed regularly. In addition, strong financial controls are in place to mitigate the risk of financial losses due to theft or fraud and these controls are regularly reviewed.

Responsibilities of the Board of Trustees

Company law requires the Management Committee to prepare financial statements for each financial year which give a true and fair view of the state of the affairs of the charitable company as at the balance sheet date and of its incoming resources and application of resources, including income and expenditure for the financial year.

In preparing those financial statements, the management committee should follow best practice and:

The Board of Trustees is responsible for maintaining proper accounting records which disclose with reasonable accuracy at any time the financial position of the charitable company and to enable them to ensure that the financial statements comply with the Companies Act 2006. The Board is also responsible for safeguarding the assets of the charitable company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.

Members of the Management Committee

Members of the Management Committee, who are directors for the purpose of company law and trustees for the purpose of charity law, who served during the year

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and up to the date of this report are set out in page 3.

In accordance with company law, as the company's directors, we certify that:

Independent Examiners of Accounts

Hilary Adams Ltd were appointed as the charitable company’s Independent Examiners during the year and have expressed their willingness to continue in that capacity.

The report has been prepared in accordance with FRS 102.

Approved by the Management Committee on and signed on its behalf by:

Laura Perkins – Director

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Statement of Financial Activities (including Income and Expenditure) for the Year Ended 31 March 2023

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Statement of Financial Position for the Year Ended 31 March 2023

The company is entitled to exemption from audit under Section 477 of the Companies Act 2006 for the year ended 31 March 2023.

The members have not required the company to obtain an audit of its financial statements for the year ended 31 March 2023 in accordance with Section 476 of the Companies Act 2006.

The directors acknowledge their responsibilities for:

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Sections 394 and 395 and which otherwise comply with the requirements of the Companies Act 2006 relating to financial statements, so far as applicable to the company.

The financial statements have been prepared in accordance with the provisions of Financial Reporting Standard 102 “The Financial Reporting Standard applicable in the UK and Republic of Ireland” and the Companies Act 2006.

The financial statements were approved by the Board of Trustees on 8th June 2023 and were signed by:

.......................................................

Laura Perkins – Director

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Notes for the Financial Statements For the Year Ended 31 March 2023

1. STATUTORY INFORMATION

Carers' Hub is a private company, limited by guarantee, registered in England and Wales. The company's registered number and registered office address can be found on the Company Information page.

2. ACCOUNTING POLICIES

Basis of preparing the financial statements

These financial statements have been prepared in accordance with the provisions Financial Reporting Standard 102 "The Financial Reporting Standard applicable in the UK and Republic of Ireland" and the Companies Act 2006. The financial statements have been prepared under the historical cost convention.

Financial Reporting Standard Number 1

Exemption has been taken from preparing a cash flow statement on the grounds that the company qualifies as a small company.

Turnover

Turnover represents grants and contract funding payments received.

Tangible fixed assets

Depreciation is provided at the following annual rates in order to write off each asset over its estimated useful life.

Plant and machinery etc - 33% on cost,

20% on cost

Fund accounting

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furtherance of the general objectives of the charity.

Incoming resources

All incoming resources are included in the statement of financial activities when the charity is entitled to the income and the amount can be quantified with reasonable accuracy. The following specific policies are applied to particular categories of income:

Resources expended

Expenditure is recognised on an accruals basis as a liability is incurred.

Expenditure includes VAT and is reported as part of the expenditure to which it relates:

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ITI¥I¥I l• • •ilaV I¥V•H 21

IMCOMING RESOURCES FROM ACTIVITIES TO FURTMER ThE OIAIUTVS OBJECTS 2023 Total 2022 Total ILCP ICC Larnbeth NHS SE Lon(b)n CCG NHS SE Lon(h)n ICB Jack Petchey Fo￿d￿tiOn Cornpa55ion in Dyir Sir Walter St John Walcot F¢Jundab"on KiThJs Cw Young CarErs publ￿ Hea￿h Commi&sioning Age UK 264,948 264,948 36,238 29,OL 1,0 I,BOO 12,062 9.881 25,000 5.000 9,754 12.245 34.495 264,948 36.238 29.000 I,Boo 12.062 9,881 25,000 5,fM)O 9.754 12,245 34.495 2,700 8,041 9,133 23,498 17.635 33.069 176 475 EMPLOYUS A14D DIRECTORS 31.3.23 31.3.22 Wage5 and Salaries Sociol security c0515 310.386 2W7 278,406 19,825 303 366 The average nufflber of eThyknyees durry the year was as lolhy•ts: 31.3.23 31.3.22 Manager Direct 16 21 17 No employee reCeI￿d frf rrth than E60.CQO in the year. 14ET INCOMING (OUTGOING) RE%>URCES The opewating gJrylu51(deftftl 15 Stated after thargmg: 31.3.23 31.3.22 DepreCio￿n- a55et Directors. re￿￿neTrt￿ and other benefits etc 22

TRUSTEE REMVNERATION AND RELATED PARTY TRANSACTIONS No meThkner5 of the management committee re£eived any reM￿r￿ratiOn during the y&ir (2022: Nil). No eXp￿se$ reimbutsed during the year12022: Nill. No trustee or other person related to the charity had any per9)nal interestin any contrart or Iransacti entered intD by the charity durirvj the year12022.. Nill. TAXATIOII As a thanty, Car*rs' Hub is txempt frDm tsx M intDme and gains fall1r￿ within Sett￿n 505 of the Taxe5 Att 1988 or s256 of the Taxation ot Char9eable Gains kt 1992 to the exttnt that these are appl￿ to its charttable obFcts. tsx charyes have arisen in the Charity. TA14GIBLE FIXED ASSETS M•rt •nd rnxhln•ry •tc cosr At l Awil 2022 AddIt￿S 7,386 199 At 31 March 2023 DEPREC￿￿0￿ At l April 2022 Charge for year 5,140 At 31 March 2023 NET BOOK VALUE At 31 March 2023 At 31 March 2022 DEBTORS: Amouiffs FALUIIG DVE wirNzpi ONE YEAR 31.3.23 31.3.22 Trade debtors Other debtors 18.119 14,5 10. CREDITORS: AMOUPITS FALLIfvIG DiIE ONE YEAR 31.3.23 31.3.22 Taxatw and sooal secunty (Xher creditors 6.355 6,465 23

MOVEMENT IM FUNDS Tr•nsf•ri betY•en funds •¥ern•nt In funds Al 1.4.22 At 31.3.23 Ur•r•trlet•d 214 137 179.944 21.160 13.027 214,137 R•strl¢t•d AC Pre¥•nii•n & Ftr•rnotlo• Adv•n¢•d C•1• Il•nThknq Pr￿•￿ CT V4yJng C4r•i• A¢tkn D•y Dlgh•l R•8•ure• f•r C•r•r P•tth•y 12.000 112.561) 5.492 495 14,2711 11.800) (i 00) 42 (35•) 108 2.465 o.oso 11,800) 1.631 42 1359) 11.970) 21.006 1.731 A•c•7v￿ 6vant 8WSJ 12.078} 11.541 12.131} 10.575 s.J W•bEot F•und•lkn Wknt•r klonl•¥ YA¢ Proi¢ct YC Pr•Y•ntlon I Pmmotloh Younq C•r•r¥ Young earor£ As9PGGm￿Iffl Younq C•r•rs Dl¥¢r•llon•ry Ytyffith • Aay 13.9191 10.686 15,3921 1245) 7.674 1.460 1245 7.674 1.460 42.111 8.522 {13.027} 38.306 TOTAL FUIIDS 222 75S 2S2 443 N•1 mo¥•m•nt kn funds, Indud•d In th• bov•, ar• a lolDw% I neornlnq R••ure•s •xp•nd•d M•v•m•ni fund• ur•￿r5d•d Cole 272 038 250 872 272.031 1250.•721 21.166 AC Pr•v•n¢l•n & Pr•rnotlo Ad¥•n¢•d C•v• H•nning Proi•¢t CT Y4)ung ¢arr• A¢tkn Day Digrt•l ft•xure• for C•r•r¥ 6.123 12.061 7SO 118.6841 15.5691 15691 11.6001 11.11001 14.9511 (J591 19.7731 IZZ.5351 128.4451 112.561) 5.492 1100) 42 1359) ng8 Clyk Ch4ll•ng• R•¢o¥•ry Ornnt 6.010 swsJ W•koi F•und•ti Wknter lknnl•• YAC Pvoi•¢t 25.000 34.445 29.010 fj.123 2.465 6.050 1fy.1191 12451 121.5641 17.5441 YO￿￿1 C•r•rs Y•wnq ¢•r•r• A••••¥n•bts YO￿￿1 ¢•r•r¥ Dkn¢Mllon•ry Youth & Hay Fund 1245) 7.674 1.460 36.231 9.004 176.475 1167.9531 8.522 44¥ 513 411 125 24

Chartered Accountants’ Independent Examiner’s Report to the Trustees of the Unaudited Financial Statements of Carers’ Hub

We report on the accounts of the company for the year ended 31 March 2023, which are set out on pages 10 to 16.

Respective responsibilities of trustees and examiner

The trustees are responsible for the preparation of the accounts. The trustees consider that an audit is not required for this year under section 144 of the Charities Act 2011 (the 2011 Act) and that an independent examination is needed. Having satisfied ourselves that the charity is not subject to audit under company law and is eligible for independent examination, it is our responsibility to:

Basis of independent examiner’s report

Our examination was carried out in accordance with the general Directions given by the Charity Commission.

An examination includes a review of the accounting records kept by the charity and a comparison of the accounts presented with those records. It also includes consideration of any unusual items or disclosures in the accounts, and seeking explanations from you as trustees concerning any such matters. The procedures undertaken do not provide all the evidence that would be required in an audit and consequently no opinion is given as to whether the accounts present a ‘true and fair view’ and the report is limited to those matters set out in the statement below.

Independent examiner’s statement

In connection with our examination, no matter has come to our attention:

(1) which gives us reasonable cause to believe that in any material respect the requirements:

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Statement of Recommended Practice: Accounting and Reporting by Charities have not been met; or

(2) to which, in our opinion, attention should be drawn in order to enable a proper understanding of the accounts to be reached.

Hilary Adams Ltd Chartered Accountants 158 High Street Herne Bay Kent CT6 5NP

07/08/2023 Date: .............................................

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