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2022-03-31-accounts

Report of the Trustees and Unaudited Financial Statements for the year Ended 31 March 2022

Charity Number: 1182120. A company limited by guarantee registered in England and Wales No. 11403363

Contents of the Financial Statements for the year ended 31 March 2022

Contents of the Financial Statements for the year ended 31 March 2022 A message from our Chair 3 Reference & Administrative Information 4 Report of the Trustees 5 Financial Review 15 Statement of Financial Activities 18 Statement of Financial Position 19 Notes to the Financial Statements 20 Independent Examiner’s Report 25 Acknowledgement to Funders & Partners 26

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A message from our Chair

Over the following pages this report summarises what it is that we do at Carers’ Hub Lambeth; our key achievements over 2021-2022; and our financial position. I am very proud that all make for positive reading thanks to the efforts of the team at Carers’ Hub who work tirelessly to support carers in Lambeth. However, the data also emphasise the continued need for and importance of their work. Covid-19 was a continued presence over the last year. Building on the lessons from the previous year we adapted our services to meet the high level of demand while protecting our community’s health. The Carers’ Hub team also ensured that our carers were fully briefed on the vaccination and booster programmes. While Covid-19 hasn’t fully gone away, we hopefully find ourselves in a more stable and less challenging place this year thanks in part to the protection afforded by those vaccines.

We are also in a strong financial position thanks to the support of our funders, both old and new. This means that we are starting to look to the future, and in the coming months we are excited to be publishing Carers’ Hub strategy for the next few years (distinct but closely aligned to the Lambeth Carers’ Strategy). We know what we do already is important and effective, so the focus will be on evolution, not revolution: making sure we reach everyone who needs support, offer the services that they need, and build awareness of carers and insight into the challenges they face.

All that is left for me to do is thank my fellow trustees, the team at Carers’ Hub, and in particular our Chief Executive Alice Dias for all of their sterling work.

James Hynard Chair of the Board of Trustees

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Reference and administrative information

Registered Charity Name Carers’ Hub

Registered Office and Operational Address 336 Brixton Road, London SW9 7AA

Charity Registration Number 1182120 Company Registration Number 11403363

Accountants

Trustees James Hynard (Chair) Amit Desai (Deputy Chair) Hilary Adams (Treasurer) Duncan Cook (Vice Treasurer) James Norris

Hilary Adams Ltd, Chartered Accountants, 158 High Street Herne Bay, Kent CT6 5NP

Bankers Royal Bank of Scotland

Laura Perkins

Sangeeta Sooriah Simon Hebditch

The trustees, who are also directors of the charity for the purposes of the Companies Act 2006, present their report with the financial statements of the charity for the year ended 31 March 2022. The trustees have adopted the provisions of Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2019).

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Report of the Trustees for the Year Ended 31 March 2022

Purposes and Aims

“Carers” means any person involved in the provision of care without receiving remuneration other than statutory benefits, for a person or people who have care needs as a result of disability, illness or age.

The Trustees have paid due regard to the guidance on public benefit produced by The Charity Commission and are confident that the work of the charity meets all the criteria for public benefit.

'I would feel cut off without Carers' Hub, it is a reliable, safe place to meet others who get it'. Young Adult Carer

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Report of the Trustees for the Year Ended 31 March 2022

About Carers’ Hub

Our mission is to improve carers' lives in Lambeth through quality services and community engagement.

Carers' Hub Lambeth is an independent local charity based in Brixton. Our work stems from the fact carers often go about their roles despite the toll it might take on their own wellbeing, often having to make sacrifices that hamper their own ability to lead a normal life. Whether financial, educational or otherwise, we seek to limit the challenges that carers face. We achieve this through four core workstreams: raising awareness of carers, influencing local policy through community engagement activities, improving carer wellbeing and connecting carers to each other and to support and training opportunities through our services.

I just wanted to say a big thank you to everyone for their help and support since I reconnected with Carers Hub in August. After 18 months of self-isolation and a reduction in my regular support circle, the phone calls and emails, the invitations to classes, regular wellbeing sessions and one-off events has been really positive and confidence building at a time when I was feeling low and lost.

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Report of the Trustees for the Year Ended 31 March 2022

Carers’ Hub Lambeth has four key objectives:

Improve Carers’ Wellbeing

Caring for a loved one, family member, friend or neighbour, can have a significant impact on all aspects of a carers own life. Through peer support groups and one-to-one appointments, our dedicated and passionate team work with carers aged 5 and up to help overcome challenges around managing at home, finances, caring with confidence, education and employment, physical health and emotional wellbeing.

Increase Connections

There is a lot of support on offer in Lambeth, but these things can be difficult to find. We’re here to fill those gaps. We provide information on training courses, local services and help carers build connections with each other and their community. We help professionals to connect too through our Carers Collaborative Network.

Raise Awareness

We believe caring is everybody’s business. We work hard to raise awareness through outreach in the community, GP practices and local hospitals, presentations to schools and social work teams, through partnership working and our involvement with the Lambeth Carers' Strategy.

We believe that the development of local policy, practice and services that affect carers should take carers’ experiences into account. For this reason, we host a range of workshops and forums for carers to make their voices heard throughout the year. Our Carers' Strategy Development Manager plays a key role in the development and delivery of the Lambeth Carers' Strategy.

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Report of the Trustees for the Year Ended 31 March 2022

Our core services

Young Carers

A young carer is anyone aged 5 to 21 who helps look after a family member or friend, who has an illness or condition. This might be a physical illness; mental illness; learning disability; or some form of drug or alcohol problem.

Our young carers team works with children from the age of 5 upwards, offering support and information to young carers and their families. Adventure, friendship and support are super-important for young carers, so we split our work into 4 areas:

We organise a mixture of exciting activities throughout the year.

We provide a listening ear and relevant help to young carers and their families.

We run dedicated projects working with schools to support young carers with their education

We run monthly young carers groups – a space to relax and have fun.

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Report of the Trustees for the Year Ended 31 March 2022

Adult Carers

An adult carer is someone aged 18+ who cares, unpaid, for a friend or family member who has an illness or condition. This might be a physical illness; mental illness; learning disability; or some form of drug or alcohol problem.

We provide tailored 1-2-1 support , whether that relates to finances, day-to-day tasks or something different.

We host a variety of information sessions and learning opportunities throughout the year.

We run peer support groups for carers to share their experience of caring, make friends, and develop new skills. Different carers face different challenges, and that’s why our groups are specialised. We run groups tailored to dementia, mental health and learning disability carers.

We deliver advance care planning workshops, and provide free legal clinics through our partnerships.

And if we can’t help, we’ll do our best to link carers with someone that can through up-to-date information, signposting and referrals.

Offered by Carers’ Hub in partnership with MYsocial, the Lambeth Carers Card connects carers to relevant services, support emergency planning and access to online resources.

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Report of the Trustees for the Year Ended 31 March 2022

Carers Strategy

Carers’ Hub Lambeth sees the Carers Strategy as a vital opportunity to raise awareness of carers and improve carer support in our borough. Through our Carers Strategy Development Manager post, we’re working with the Carers Collaborative Strategy Group (CCSG) to help realise the carers strategy. The CCSG have been most recently focusing upon:

How we’re involved

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Report of the Trustees for the Year Ended 31 March 2022

Key Achievements

The pre-existing challenges facing many unpaid carers have been hugely exacerbated over recent years by the Covid-19 pandemic and the impact of the cost of living crisis, negatively affecting the mental health and wellbeing of many of the carers we work with here in Lambeth. In 2021-22 we continued to provide 1:1 and peer support to our carers with a big focus on improving their mental health and wellbeing.

IMPROVE WELLBEING 1271 carers supported 19,178 contacts recorded with carers 2,545 attendances to events and social activities both face to face and online

INCREASE CONNECTIONS 1,410 signposts were made to external organisations 467 direct referrals were made to external organisations 198 Carers signed up for the Lambeth Carers Card

“ I enjoyed the course and speaking to others, sharing information, and having a space to be creative was very enjoyable.”

Carer

5 Emergency Planning sessions delivered to carers via the Lambeth Carers Card

Carers Collaborative Network , hosted by Carers' Hub, brings together local professionals and volunteers working with unpaid carers. It meets quarterly offering a space to share updates and discuss key themes affecting carers. In 2021/22 these included Suicide Prevention, employment support and uptake of Covid-19 vaccination.

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Report of the Trustees for the Year Ended 31 March 2022

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RAISING
AWARENESS
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9 Carer Awareness Training sessions have been delivered to a mix of voluntary sector, health, social care and education professionals. We also ran two sessions for Social Prescribers at Age UK Lambeth and pan London DWP assessors.

Helped to raise awareness of young carers through online school assemblies and staff workshops.

Helped raise awareness of young and adult carers at a number of outreach events across the borough. We spoke to partners and carers at the Black Communities Health & Wellbeing Day, HBD Community Breakfast, Digital Inclusion Network, wellbeing events organised by Age UK Lambeth, Thriving Streatham advice fairs and Beacon Project’s Mental Health Community Day.

Championed carers’ mental health and wellbeing through the pandemic and secured funding from Public Health to deliver wellbeing activities and further 1:1 . support to our carers

“Along with all the useful tools and having access to a network of other unpaid carers has helped me to feel less alone in this world (especially during a pandemic, social distance, isolation and separation). Joining has awoken me to a world of possibilities within my role as a carer for my son and re-connected me with a new digital world but with real people!”

INFLUENCE

The Carers Strategy Development Manager coordinates the Carers Collaborative Strategy Group and are working together with fellow members to drive forward the Carers Strategy in Lambeth.

Worked in partnership with Children’s Services at Lambeth Council to co-host Young Carers Awareness training for local professionals, bringing together perspectives from social care practice and Carers’ Hub Lambeth.

Worked in partnership with commissioners to ensure carers in Lambeth were fully briefed about Covid-19 vaccines and boosters.

Worked in partnership with commissioners to secure funding to deliver the Young Carers’ Assessments in Lambeth, starting April 2022.

The Carers’ Hub team regularly gather feedback from carers so their voices raised and their insights, experiences and ideas shared with partners and commissioners to shape local policy and practice.

Adult Carer

Carer

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Report of the Trustees for the Year Ended 31 March 2022

YOUNG CARERS

Our young carers team works with children from the age of 5 upwards, offering support and information to young carers and their families. Adventure, friendship and support are super-important for young carers, so we split our work into four areas:

We organise We run monthly We provide a We run dedicated a mixture of young carers listening ear and projects working with exciting activities groups – a relevant help to schools to support throughout space to relax young carers young carers with the year and have fun and their families their education

363 57 466 total attendances young attendances across 6 young carers across 43 days carers’ events, accessed of activities including Carers’ our service Rights Day & Young Carers Action Day

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young carers supported via 44 drop-in sessions at local school and 37 Homework club sessions (online and face to face)

YOUNG ADULT CARERS

A young adult carer is someone aged 16-21 who cares, unpaid, for a friend or family member who has an illness, disability, mental health problem or addiction. Some caring roles are big, others small. Either way, we’re here to help. We know that friendship, support and trying new things can provide the boost that young adult carers need, so we split our work into three areas:

We provide We organise a We run a monthly tailored 1-2-1 mixture of fun activities young adult support throughout the year carers group

KEY ACHIEVEMENTS

143 142 58 young adult young adult carer Attendances carers accessed attendances across to 12 peer our service 16 activities support groups 13

Report of the Trustees for the Year Ended 31 March 2022

ADULT CARERS INCLUDE CARERS FOR LEARNING DISABILITIES, MENTAL HEALTH AND DEMENTIA

An adult carer is someone aged 18+ who cares, unpaid, for a friend or family member who has an illness, disability, mental health problem or addiction.

We provide tailored We run peer support 1-2-1 support, groups for carers to share whether that relates their experience of caring, to finances, make friends, and develop day-to-day tasks or new skills. Different carers something different. face different challenges, and that’s why our groups are specialised. We run groups tailored to dementia, mental health and learning disability carers.

We host a variety We deliver advance of information care planning sessions and learning workshops and opportunities provide free legal throughout the year. clinics through our partnerships.

And if we can’t help, we’ll do our best to link carers with someone that can through up-to-date information, signposting and referrals.

785 39 carers peer support accessed groups with our service 212 attendances

735 386 attendances Attendances to to 112 days of wellbeing activities activities and workshops to support carers in their caring role - e.g.: mindfulness, Tai Chi, sleep hygiene, and a 34 1125 number of carers signposts workshops attended 12 and 314 delivered by Not a legal clinics referrals for Care in the World. adult carers

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Attendances to 11 Advance Care Planning Workshops, and 12 advance statements completed

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Financial Review

The statement of financial activities for 2021-2022 is set out on page 18 and shows a reported surplus for the year of £29,977 (2021: £30,757) of which £6,729 (2021: £1,328) is restricted income. The position of the charity at the year end is set out on page 16.

Our surplus this year largely results from some of our services being delivered online due to the Covid-19 restrictions and from having staff vacancies.

Principal Funding Sources

Our principal source of funding is Lambeth Council for those services being delivered through Connect Lambeth (previously Independent Living and Carers' Partnership). NHS South East London CCG also funds a proportion of our work. Recognising the considerable financial pressure facing local authorities both now and in the future, the charity is considering ways of diversifying its funding base, particularly in relation to grants, donations and corporate partnerships.

Details of the sources of funds are set out in the accounts. The Board confirms that the financial statements comply with current statutory requirements, the requirements of the company’s governing document and the requirements of the Statement of Recommended Practice (the Charities SORP 2019).

Reserves Policy

Total Reserves as of 31 March 2022 are: £222,755 (2021: 192,778) of which £42,811 (2021: 36,082) represent restricted funds.

The Board of Trustees has examined the charity’s requirements for reserves in light of the main risks to the organisation. It has established a policy whereby the unrestricted funds not committed or invested in tangible fixed assets (free reserves) held by the charity should be at a level equivalent to three months of operating costs. The budgeted expenditure for 2022/23 is £437,706 therefore there is a target of a minimum of £109,427 in free funds.

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Financial Review

Honorary Officers are also elected at the AGM. Trustees will normally serve a three-year term and are eligible for subsequent re-election for . one additional three-year term

Trustee induction and training

An induction is provided for all new Trustees and ongoing training opportunities are made available.

The Board held a review of its skills and experience this year to inform our recruitment strategy to increase the size of our Board and ensure it meets the needs of the organisation. All Trustees give their time voluntarily and receive no remuneration from the charity. Any expenses reclaimed from the Charity are set out in the accounts. The Trustees delegate day to day management to the Chief Executive.

Risk Management

The Trustees have reviewed the major strategic, business and operational risks which the charity faces. Actions to address key risk areas have been agreed and progress is reviewed regularly. In addition, strong financial controls are in place to mitigate the risk of financial losses due to theft or fraud and these controls are regularly reviewed.

Responsibilities of the Board of Trustees Company law requires the Management Committee to prepare financial statements for each financial year which give a true and fair view of the state of the affairs of the charitable company as at the balance sheet date and of its incoming resources and application of resources, including income and expenditure for the financial year. In preparing those financial statements, the management committee should follow best practice and:

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Financial Review

The Board of Trustees is responsible for maintaining proper accounting records which disclose with reasonable accuracy at any time the financial position of the charitable company and to enable them to ensure that the financial statements comply with the Companies Act 1985. The Board is also responsible for safeguarding the assets of the charitable company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.

Members of the Management Committee

Members of the Management Committee, who are directors for the purpose of company law and trustees for the purpose of charity law, who served during the year and up to the date of this report are set out in page 4.

In accordance with company law, as the company's directors, we certify that: - As the directors of the company, we have taken all the steps that we ought to have taken in order to make ourselves aware of any relevant independent examination information and to establish that the charity's independent examiners are aware of that information.

Independent Examiners of Accounts

Hilary Adams Ltd were appointed as the charitable company’s Independent Examiners during the year and have expressed their willingness to continue in that capacity.

The report has been prepared in accordance with FRS 102.

Approved by the Management Committee on and signed on its behalf by:

James Hynard – Director

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Statement of Financial Activities (including Income and Expenditure) for the Year Ended 31 March 2022

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Statement of Financial Position - 31 March 2022

The company is entitled to exemption from audit under Section 477 of the Companies Act 2006 for the year ended 31 March 2022.

The members have not required the company to obtain an audit of its financial statements for the year ended 31 March 2022 in accordance with Section 476 of the Companies Act 2006.

The directors acknowledge their responsibilities for:

(a) ensuring that the company keeps accounting records which comply with Sections 386 and 387 of the Companies Act 2006 and

(b) preparing financial statements which give a true and fair view of the state of affairs of the company as at the end of each financial year and of its surplus or deficit for each financial year in accordance with the requirements of Sections 394 and 395 and which otherwise comply with the requirements of the Companies Act 2006 relating to financial statements, so far as applicable to the company.

The financial statements have been prepared in accordance with the provisions of Financial Reporting Standard 102 “The Financial Reporting Standard applicable in the UK and Republic of Ireland” and the Companies Act 2006.

The financial statements were approved by the Board of Trustees on ................................ and were signed by:

.......................................................

Mr James Hynard – Director

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For the Year Ended 31 March 2022

Notes for the Financial Statements

1. STATUTORY INFORMATION

Carers' Hub is a private company, limited by guarantee, registered in England and Wales. The company's registered number and registered office address can be found on the Company Information page.

2. ACCOUNTING POLICIES

These financial statements have been prepared in accordance with the provisions Financial Reporting Standard 102 "The Financial Reporting Standard applicable in the UK and Republic of Ireland" and the Companies Act 2006. The financial statements have been prepared under the historical cost convention.

Financial Reporting Standard Number 1

Exemption has been taken from preparing a cash flow statement on the grounds that the company qualifies as a small company.

Turnover

Turnover represents grants and contract funding payments received.

Tangible fixed assets Depreciation is provided at the following annual rates in order to write off each asset over its estimated useful life.

Plant and machinery etc - 33% on cost,

Fund accounting

Incoming resources

All incoming resources are included in the statement of financial activities when the charity is entitled to the income and the amount can be quantified with reasonable accuracy. The following specific policies are applied to particular categories of income:

Resources expended

Expenditure is recognised on an accruals basis as a liability is incurred. Expenditure includes VAT and is reported as part of the expenditure to which it relates:

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For the Year Ended 31 March 2022

Notes for the Financial Statements - continued

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Notes for the Financial Statements - continued For the Year Ended 31 March 2022

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Notes for the Financial Statements - continued For the Year Ended 31 March 2022

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Notes for the Financial Statements - continued For the Year Ended 31 March 2022

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Chartered Accountants’ Independent Examiner’s Report to the Trustees of the Unaudited Financial Statements of Carers’ Hub

We report on the accounts of the company for the year ended 31 March 2022, which are set out on pages 18 to 24.

Respective responsibilities of trustees and examiner

The trustees are responsible for the preparation of the accounts. The trustees consider that an audit is not required for this year under section 144 of the Charities Act 2011 (the 2011 Act) and that an independent examination is needed. Having satisfied ourselves that the charity is not subject to audit under company law and is eligible for independent examination, it is our responsibility to:

Basis of independent examiner’s report

Our examination was carried out in accordance with the general Directions given by the Charity Commission. An examination includes a review of the accounting records kept by the charity and a comparison of the accounts presented with those records. It also includes consideration of any unusual items or disclosures in the accounts, and seeking explanations from you as trustees concerning any such matters. The procedures undertaken do not provide all the evidence that would be required in an audit and consequently no opinion is given as to whether the accounts present a ‘true and fair view’ and the report is limited to those matters set out in the statement below.

Independent examiner’s statement

In connection with our examination, no matter has come to our attention:

Hilary Adams Ltd

Chartered Accountants

158 High Street

Herne Bay Kent CT6 5NP

Date: .............................................

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Acknowledgement to funders and partners

We would like to acknowledge and thank everyone who enables us to do the work that we do: carers, commissioners, local voluntary sector partners, and NHS colleagues.

We also want to say thank you to our corporate partners, ZS Associates, for their support around the development of out strategic plans.

Thank you to our staff team for always working hard to deliver the support that carers’ needs and ensuring that their voices are heard.

And lastly, but not least, a massive thank you to our trustees who are an important group of volunteers who oversee the charity’s overall governance and strategic direction. Thank you for all your work and support provided to the team.

Our funders: Lambeth Council, South East London Clinical Commissioning Group, Lambeth Public Health, Walcot Foundation, Sir Walter St John Educational Charity.

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