
## **Trustees’ Annual Report for the period** 

**From** 1/04/2020 **Period start date   To** 31/03/2021 **Period end date** 

**Charity name:** Literacy Aid UK 

**Charity registration number:** 1181990 

## **Objectives and Activities** 


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SORP reference<br>Summary of the purposes Para 1.17<br>of the charity as set out  The charity facilitates literacy, cultural,<br>in its governing  art  therapy  and  holistic activities to<br>document people  impacted  by  low  literacy,<br>loneliness,  domestic  abuse,  poor<br>mental health, prolonged<br>unemployment,  emotional  distress,<br>chronic  illnesses,  physical  disabilities,<br>learning difficulties.<br>In  2021,  we  have  implemented  an<br>innovative re-commerce trading model<br>within the charity. The profit generated<br>will be invested in the community, to<br>provide vocational skills, and foster the<br>spirit  of  entrepreneurship  amongst<br>those furthest from the labour market.<br>Summary of the main  Para 1.17 and<br>1.19<br>activities in relation to  Diverted over 350,000 pre-loved items<br>those purposes for the  from landfill and helped Tyne and Wear<br>public benefit, in  area to reduce its carbon emissions<br>particular, the activities,<br>projects or services  Delivered in person and via Royal Mail,<br>identified in the  over 1,000 books to avid readers who,<br>accounts. for a  umber of reasons (agoraphobia,<br>social anxiety, mobility issues),  could<br>not  leave  their  homes.  These  home<br>deliveries  have  been  followed  up  by<br>telephone calls with the aim to conduct<br>friendly,  deep  conversations  between<br>volunteers  and  stakeholders.  This<br>activity has grown considerably since<br>last year, which is to show that more<br>people appreciate this free service.<br>Facilitated 178 ‘Shared Reading/Poetry’<br>online group sessions to people in Tyne<br>and Wear impacted by loneliness and<br>isolation; trained and transitioned 12 of<br>them  to  ‘Shared  Reading/Poetry’<br>**----- End of picture text -----**<br>




volunteer facilitators. Facilitated 134 literacy workshops for employment, CV and Resume writing, grammar and punctuation, to low literacy users. The literacy workshops have taken place in person and online with people from Tyne and Wear, and London. Facilitated 12 ‘Expressive Writing’ workshops as a therapeutic intervention to people who have been impacted by  traumatic  experiences, people struggling with addictions and parents who have experienced the loss of a child. The expressive writing workshops have taken place in person and online with people from Tyne and Wear, and London. The charity  has supported 13 people with multiple barriers into sustainable employment  through  interview  skills, communication skills, negotiation skills, social media for professional development. The trustees have designed, and will implement  in  2022,  a  new  long-term project within the charity, called Growing Libraries in Developing Countries.  It  aims  at  building  small libraries in developing countries, equip them  with  books,  train  librarians  to deliver efficient literacy support to stakeholders in their area. Statement confirming Para 1.18 whether the trustees The  trustees  had  had  regard  to  the have had regard to the guidance issued by the Charity guidance issued by the Commission on public benefit. Charity Commission on public benefit 

## **Additional information (optional)** 

## You may choose to include further statements where relevant about: 

SORP reference Para 1.38 Policy on grant making Para 1.38 Policy on social investment including program related investment 




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Para 1.38 Volunteers have played an<br>Contribution made by  instrumental  role  within  the  charity’s<br>volunteers activities  spectrum.  They  have<br>attended  meetings  with  trustees  to<br>report  on  their  delivery  and  give<br>feedback  on stakeholders’  needs and<br>how  the  charity’s  activities  can  be<br>improved accordingly. They have also<br>distributed  leaflets,  engaged  with<br>community  members  for  survey<br>purposes,  delivered  a  range  of<br>activities for the public benefit as per<br>charity’s  services,  and  made  home<br>visits to isolated older people to keep<br>them company and supply them with<br>different  educational  resources,  food<br>and water, and other requested items.<br>Other<br>Achievements and Performance<br>SORP reference<br>2020/2021 was the  time of exploring<br>new pursuits as people worldwide were<br>Summary of the main  asked  to  stay  indoors  —  and  selling<br>Para 1.20<br>achievements of the  pre-owned goods proved to be one of<br>charity, identifying the  the outlets many turned to. Along the<br>difference the charity’s  way,  and  as  selling  pre-owned  items<br>work has made to the  continues to gain popularity,<br>circumstances of its  organisations  have  recognized  the<br>beneficiaries and any  major economic opportunity<br>wider benefits to society  recommerce  brings  —  alongside  the<br>as a whole. added  benefits  of  building  a  more<br>sustainable future. The charity’s saving<br>of pre-loved items from going to waste<br>has  made  a  difference  in  Tyne  and<br>Wear area’s carbon emissions<br>reduction, it provided people<br>decluttering their homes with an eco-<br>friendly and sustainable alternative to<br>that  of  landfill,  and  helped  those  in<br>financial difficulties to have access to<br>free, good quality household items and<br>educational  resources.  Some  of  the<br>pre-loved  items  will  be  listed  on  e-<br>commerce platforms to sell for profit,<br>at  the beginning of 2022. The entire<br>profit is to be further invested in the<br>community. We are in the process of<br>securing  funding  to  start  our  own  e-<br>**----- End of picture text -----**<br>




commerce website where pre-loved items  can  be  listed  for  sale  without loosing any insertion or sales fees as per Amazon, OnBuy or eBay platforms. This project will most likely create new green, sustainable and flexible jobs for people in and around Tyne and Wear area. 

The free service of home delivery of good  quality books,  as well as  those posted via Royal Mail, has grown considerably since last year. We have reached over 600 isolated people with over 1,000 books delivered, and weekly phone-calls to help them socialise outside their immediate circle.  Volunteers  and  trustees  have noticed  an  incredible  popularity  and request  for  this  service.  Beneficiaries have  stated that  this  type of weekly contact with the charity makes them feel  more  connected  to  others  and gives  them  a  sense  of  purpose,  and feel that they matter. 

The  ‘Shared  Reading’  support  groups proved successful not only because of the number of people it managed to reach,  but  also  due  to  the  collective bonding that took place between them. Many have stated that their engagement with the project’s content, tutors, volunteers and other participants has improved their mental health  considerably,  and  their  social relationships have also become more diverse, therefore, their perception of other people and events has expanded,  and  now  they  feel  they have  the  ability  to  perceive  things better, more fully. Over 80% of people have reported that as a result of their engagement with the group and project’s  content,  has  increased  their self-confidence  and  self-esteem,  and their social connections have improved considerably. The newly trained volunteers  have  been  very  active  in starting shared reading support groups throughout Tyne and Wear. 

The  literacy  workshops  facilitated  in person, via Zoom and telephone, helped  over  200  people  in  Tyne  and Wear, and London, to develop CV/Resume writing skills, communication skills, interview 



preparation  skills,  and  other  literacy related skills. These beneficiaries have stated that they feel they are more in control of their personal development and professional journeys as a result of having developed the above skills, and have also developed a love for reading with their children for pleasure. Some parents stated that this activity helped them  develop  a  stronger  bond  with their children. 

This year we have also moved forward with our ‘Expressive Writing’ workshops, and have facilitated different group sessions to a number of 36 adults struggling with an array of addictions, survivors of traumatic experiences, and parents impacted by the loss  of  a child.  These workshops lasted  for  three  months,  with  three sessions  per  week.  At  the  end  of  it, people have stated that taking part in the project was an emotionally trying experience, and it helped them to deal with past traumas, build resilience, and has also positively impacted their connections with family members. Most of these participants surveyed at three months after taking part in these workshops, stated that they have developed  a  daily  routine  of  writing about their feelings, which makes them feel  happier  and  less  negative  than they felt before writing. This practice, in  their  words,  has  ‘brilliant  positive psychological and emotional effects’. 

This year the charity has supported 13 people with multiple barriers into employment. These beneficiaries have been  referred  to  us  through  partner organisations, and during a period of four months, they have received support with online job hunting, digital skills, communication skills, social media  for  professional  development. All  of  them  have  managed  to  clear their  debt  shortly  after  employment start date, they stopped claiming Universal Credit, and are now able to support financially their extended family members. 

In Q1 of 2021, the charity has recognised an opportunity in exploring the possibility of trading pre-loved items  on  e-commerce  platforms,  in 



order to bring about profit that is to be re-invested in overlooked communities. Volunteers  have  started  an  inventory process of most profitable items, using Amazon  and  eBay  as  guideline  for potential value. Online selling platforms, such as Amazon, eBay, OnBuy have been considered as possible e-commerce platforms for trading, however, only eBay has been selected  for  future  trading  activities. The trustees are currently in the process  of  securing  funding  to  build the charity’s own e-commerce website. Both  eBay  and  the  charity’s  own  e- commerce website have the potential to create green and sustainable jobs, and help the planet by diverting millions  of  items  from  landfill,  every year. 

## **Additional information (optional)** 

You may choose to include further statements where relevant about: 


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Achievements against  Para 1.41<br>objectives set<br>Performance of<br>fundraising activities  Para 1.41<br>against objectives set<br>Investment performance  Para 1.41<br>against objectives<br>Other<br>**----- End of picture text -----**<br>




## **Financial Review** 


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Review of the charity’s  Para 1.21<br>financial position at the  The  charity  has  been  awarded  a<br>end of the period discretionary  grant  fund  of  £10,000.<br>The charity has not started trading for<br>income.<br>Statement explaining the Para 1.22<br>policy for holding  The charity does not have holding<br>reserves stating why they reserves.<br>are held<br>Amount of reserves held Para 1.22<br>No reserves.<br>Reasons for holding zero  Para 1.22<br>reserves The charity has decided to spend the<br>entirety  of  the  discretionary  grant  in<br>the benefit of the community and its<br>volunteers.<br>Details of fund materially Para 1.24<br>in deficit The charity holds no funds.<br>Explanation of any  Para 1.23<br>uncertainties about the  The  charity  has  not  identified  any<br>charity continuing as a  uncertainties/concerns.<br>going concern<br>**----- End of picture text -----**<br>


## **Additional information (optional)** 

You may choose to include further statements where relevant about: 


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The charity’s principal<br>sources of funds  Para 1.47<br>(including any<br>fundraising)<br>Investment policy and<br>objectives including any  Para 1.46<br>social investment policy<br>adopted<br>A description of the  Para 1.46<br>principal risks facing the<br>charity<br>Other<br>**----- End of picture text -----**<br>




## **Structure, Governance and Management** 


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Description of charity’s<br>trusts:<br>Type of governing  Para 1.25<br>document  Memorandum and Articles of<br>(trust deed, royal  Association<br>charter)<br>How is the charity  Para 1.25<br>constituted?  CIO<br>(e.g unincorporated<br>association, CIO)<br>Trustee selection  Para 1.25<br>methods including details The charity is recruiting trustees via its<br>of any constitutional  partners.  It  is  only  the  chair  that<br>provisions e.g. election to identifies  suitable  candidates  and<br>post or name of any  informs the rest of the trustees at the<br>person or body entitled  board meetings. New trustees receive<br>to appoint one or more  an induction and information pack and<br>trustees spend  time  in  the  offices  in<br>Sunderland. The trustees are actively<br>engaged  with  the  charity’s  strategic<br>direction and policy. They discuss and<br>approve a strategic plan every year.<br>**----- End of picture text -----**<br>


## **Additional information (optional)** 

You may choose to include further statements where relevant about: 


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Policies and procedures<br>adopted for the induction Para 1.51<br>and training of trustees<br>The charity’s<br>organisational structure  Para 1.51<br>and any wider network<br>with which the charity<br>works<br>Relationship with any  Para 1.51<br>related parties<br>Other<br>**----- End of picture text -----**<br>


## **Reference and Administrative details** 


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Charity name Literacy Aid UK CIO<br>Other name the charity  N/A<br>**----- End of picture text -----**<br>





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uses<br>Registered charity  1181990<br>number<br>Charity’s principal  27 Norfolk Street, Sunderland, SR1 1EE<br>address<br>**----- End of picture text -----**<br>




## **Names of the charity trustees who manage the charity** 


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Name of person (or body)<br>Dates acted if not for<br>Trustee name Office (if any) entitled to appoint trustee<br>whole year<br>(if any)<br>Catalin  27 Norfolk Street,  Catalin Constantine<br>1 Constantine SR1 1EE,<br>Sunderland<br>Walatta Israel<br>2<br>Trew<br>Dan Makaveli 27 Norfolk Street,<br>3 SR1 1EE,<br>Sunderland<br>4 Sarah Robson<br>5<br>6<br>7<br>8<br>9<br>10<br>11<br>12<br>13<br>14<br>15<br>16<br>17<br>18<br>19<br>20<br>**----- End of picture text -----**<br>


Corporate trustees – names of the directors at the date the report was approved **Director name** N/A 

Name of trustees holding title to property belonging to the charity 

**Trustee name Dates acted if not for whole** 



ear
NIA

## **Funds held as custodian trustees on behalf of others** 

Description of the assets N/A held in this capacity Name and objects of the N/A charity on whose behalf the assets are held and how this falls within the custodian charity’s objects Details of arrangements N/A for safe custody and segregation of such assets from the charity’s own assets 

## **Additional information (optional)** 

## **Names and addresses of advisers (Optional information)** 

**Type of Name Address adviser** 

**Name of chief executive or names of senior staff members (Optional information)** 

## **Exemptions from disclosure** 

Reason for non-disclosure of key personnel details 

## **Other optional information** 



## **Declarations** 

**The trustees declare that they have approved the trustees’ report above. Signed on behalf of the charity’s trustees Signature(s)** Catalin Constantine **Full name(s)** Catalin Constantine 

**Position (eg** Chair **Secretary, Chair, etc)** 

**Date** 30/12/2021 

