HOUSING
MATTERS
Advice.Support.Advocacy
Housing Matters (Bristol)
Annual Report &
Accounts 2022/23
Ch*ity number: 1180341
Company number: 10675390

## Housing Matters (Bristol) 

## Trustees’ Annual Report & Accounts 

## **Table of contents** 

- **3** Reference and administrative information 

- **4** Chair’s review 

- **5** Objectives and activities 

- **6** More about Housing Matters - Purpose, Vision, Mission and Values 

- **7** Our services 

- **8** Local context and impact 

- **9** Our Partnerships 

- **10** Our Cost-of-Living strategy 

- **11** What our clients say 

- **12** Financial review 

- **13** Structure, governance and management 

- **14** Statement of Trustees’ responsibilities 

- **15** Independent examiner’s report and accounts 

- **16** Statement of financial activities 

- **17** Balance sheet 

- **18** Notes to the financial statements 

2 



## Reference and Administrative Information 

Charity Name: Housing Matters (Bristol) 

Charity Registration Number: 1180341 

Company Number: 10675390 

**Trustees and directors** 

**The trustees of the charity who were in office during the year and up to date of signing the financial statements were:** 

Andrew Gibbard Chair John Mathias Trustee & Secretary Chris Bird Trustee & Treasurer (resigned 04.05.2023) Ben Banks Trustee Alistair Clamp Trustee (resigned 13.12.2022) Lucy Fairbrother Trustee (resigned 13.12.2022) Gary Jordan Trustee Andrew Marshall-Jones Trustee (appointed 13.12.2022) Samantha Martin Trustee (appointed 31.05.2023) Jasmin Matharu Trustee Kim Mylchreest Trustee (appointed 19.05.2023) Alice Parsons Trustee 

**Senior Manager:** 

Alice Tibbert (Director) 

**Registered Address:** 

Easton Business Centre Felix Road Easton Bristol BS5 0HE 

**Independent Examiners:** 

Joshua Kingston, BSc, ACA Burton Sweet Limited The Clock Tower 5 Farleigh Court Old Weston Road Flax Bourton Bristol BS48 1UR 

## **Bankers:** 

Co-operative Bank PO Box 101 1 Balloon Street Manchester M60 4EP 

Charity Bank Fosse House 182 High Street Tonbridge TN9 1BE 

3 



## Chair’s Review 

Over the past year, we have proudly supported 975 clients through our over-the-phone advice service, community in-person drop-ins, and our partnership projects. Despite the ongoing difficulties presented by the cost-of-living crisis, our team has worked tirelessly to ensure that communities across Bristol (and beyond) have access to the advice, support, and advocacy they need. 

Last year has been one of growth and change, as we achieved a long-standing strategic goal to rebrand from CHAS Bristol to Housing Matters (Bristol). Our clients have consistently told us that what matters to them is having a safe and secure home that is affordable and appropriate for their needs, within a community they feel they belong. We believe our new name and brand now fully reflects this. 

Our work is vital, now more than ever - Bristol remains in housing crisis. Rents are the third highest of any UK city, and there are over 1,200 households in temporary accommodation; a 112% increase from the pre-pandemic period. Last year, a little under half of our clients came to us either homeless or threatened with homelessness, compared to a third before the pandemic. 

We are very proud that, against the backdrop of an increasingly severe housing and economic crisis, we achieved impressive results, helping 30% more people than last year. Alongside expanding our Advice team last year, we recruited three volunteers to help clients with simple tasks such as applying for charity grants, freeing up our advisers to work on more complex issues. 

We have run five impactful partnership projects across the year, working with advice and support agencies and community hubs across the city. We have used our insights around co-production and outreach to put lived experience perspective and client feedback at the heart of our work. 

Responding to this, we utilised our resources across the winter months to increase our outreach work in welcoming spaces in East, North and South Bristol, making housing advice more accessible for those struggling with the cost-of-living crisis. We continued to develop online resources for clients, including factsheets around navigating the private rented sector and what to do when facing a ‘revenge eviction’. We have also registered with the Office of Immigration Services Commission to deliver Level 1 immigration advice to clients who need it. We also moved to a new, fully wheelchair accessible office. 

Looking to the future, we are excited about the opportunities that lie ahead for Housing Matters. We have a vision for continued and sustainable growth that reflects the growing need for housing advice in and around Bristol. Our team of experts will continue to amplify our clients’ voices, find innovative ways to deliver advice and support, and fight for meaningful social and policy change. 

I am grateful to my fellow Trustees, who have played a critical role in guiding our organisation throughout the year with their expertise and passion. I would also like to offer my sincere thanks to all our funders who make our work possible, and to our staff and volunteers, who work tirelessly every day to achieve our mission of ensuring that everyone has a safe and secure place to call home. 


Andy Gibbard **Chair of Trustees** 

4 



## Objectives and Activities 

## **Charitable objects** 

To relieve those in need by reason of age, ill-health, disability, financial hardship or other disadvantage in Bristol and the surrounding area, in particular but not exclusively by: 

- 1) Providing advice on and assistance with housing and related matters including welfare benefits; 

- 2) Acting as an advocate on behalf of members of the public for whom the charity is established to assist and to represent at tribunals and court hearings and to undertake legal work on their behalf; and, 

- 3) The carrying out of lobbying on housing and related issues. 

## **How we achieve public benefit** 

The charity delivers public benefit by providing support, information and advice to people in situations of poverty, focusing on those with particular needs due to age, disability, or other vulnerabilities. Housing Matters aims to intervene early and ensure that people have access to safe, appropriate, and permanent accommodation. 

We work closely with local community partners to ensure people receive the right support, at the right time. In preventing homelessness and improving housing conditions, the charity provides benefits to individuals and the wider community. All our services are free and accessible to people in Bristol and the surrounding area. The Trustees have had regard to the Charity Commission's guidance on public benefit and endeavour to implement that guidance in all the charity's work. 

## **Housing Matters aims to:** 

- Prevent homelessness in the City of Bristol and surrounding areas. 

- Enable people to stay in their own homes by improving their current housing conditions and raising income levels. 

- Help people who are homeless or in unsatisfactory housing to find suitable accommodation. 

## **To achieve our aims, we:** 

- Deliver free, impartial, confidential, and quality advice and advocacy on housing and related matters. 

- Provide holistic support for as long as it takes to help beneficiaries to solve their housing issues. 

- Work closely with local community groups to upskill community members and promote early access to advice. 

- Share information and work with local partners to achieve the above objectives. 

- Use our knowledge and experience to influence local decision making, policy, and practice for the benefit of people in housing need. 

5 



More about
Housing Matters
Our purpose: Why do we exist?
We believe quality housing is a human right. We're here to give anyone
in and around Bristol the knowledge and support they need to live in
safe, secure homes.
Our vision: What is our ultimate goal?
Our vision is a society where everyone has a place they're happy to call
home.
Our mission: How will we achieve our vision?
We are experts in housing advice, support and advocacy, here to help
the people of Bristol and beyond navigate the path to a safe and secure
home. We aim to find unique. long-term solutions for our clients.
whatever their needs.
Our values: How and why we work with our clients
People First- Informed - Dedicated- Inclusive- Resourceful
Al,Ir

Our services
Trusted and Timely Services
Casework and Support
We provide a telephone advice line
across the week. When people call
Housing Matters, they get through to
an adviser, rather than a receptionist.
meaning they access expert advice
quickly. Timely, quality advice helps
prevent crises escalating and some
problems are resolved through a short
interaction with one of our advisers.
often referred to as'Brief Advice..
Where cases cannot be solved
through brief advice, our caseworkers
support people for as long as it takes
to solve their housing issues. This
holistic approach can involve home
visits, regular phone calls. and
sustained
advocacy
on
our
benef iciaries behalf.
Community Outreach
Partnerships and Networks
We work with a number of community
hubs and anchor organisations across
Bristol to deliver community based
outreach. 1..1
person advice.
workshops and training. We also have
a dedicated Outreach Officer to run
regular resident and seNice user co-
production groups, helping us to
identify key housin9
issues
communities across Bristol and how
to respond effectively.
We work in close partnership with
local community groups, charities and
agencies to deliver support. promote
early
intervention
and
increase
community resilience. We ensure the
voices of local people are heard at
city-wide debates and policy making
forums. Housing Matters sits on the
Board of ACFA IThe Advice Networkl
and the Steering Group for the Bristol
Homelessness Forum.
l am so happy to be working with such committed professionals. you have
certainly achieved the best outcome for this family. Thanks for hanging on
in there.
Central Bristol Family Centre Team

## Local Context and Impact 

While housing issues are felt in every corner of the UK, there are many reasons why our work is especially needed in Bristol. Rents are the third highest of any UK city and are continuing to rise. In addition, insecure employment and the cost-of-living crisis mean that many local people simply cannot afford to live in a private rented home anymore. Demand for social housing far outweighs supply - 20,000 households are currently on the waiting list, with around 1,500 properties available to allocate each year. 

Although more ‘affordable homes’ are being built, the benefits of this are largely wiped out by increasing poverty rates and the legacy of the ‘Right to Buy’ policy. There are 1,200 households in temporary accommodation in Bristol, and at least 70 people are rough sleeping on any one night. Bristol City Council (BCC) have indicated that 42% of their tenants are now in some form of rent arrears. There have also been serious safety concerns amongst local people over the flammable cladding found in 3,000 BCC-owned flats, and mould and damp found in many more. 

In Bristol, demand for housing advice has now overtaken demand for employment advice, making it the most requested type of support behind debt and welfare benefits advice. Evidence shows that early access to housing advice can help people avert crisis and homelessness. Unfortunately, there are very few agencies providing this support in and around Bristol, which is why Housing Matters continues to play such a vital role across the city. 

## **Our Impact** 

Over the last year, we have worked on 1,075 cases, supporting 975 clients. A little under half of our clients came to us either homeless or threatened with homelessness. 45% of these clients were rehoused or had their homelessness prevented as a direct result of working with our advisers. A further 18% of clients had their rehousing prospects improved, meaning their wait for suitable housing has been greatly reduced, or had their current housing conditions improved. 21% felt empowered to take action themselves, and 14% of clients were referred to specialist legal, financial or immigration advice services. 

We were able to secure over £45,000 in financial gains for our clients by helping them access the benefits they are entitled to, applying for charity grants and discretionary funds, and by reducing their debt liabilities. Whilst working with our clients, we strive to equip them with the skills, knowledge and confidence to help them going forward. Following our support, 83% of our clients felt they were better able to manage their own affairs and 92% of our clients had a better understanding of their options and rights. 

Our clients approach us with a wide variety of housing issues, and we work with them to find solutions for their unique circumstances. With our advice, support and advocacy, our clients are able to secure and maintain safe and appropriate housing. 

Our work does not just improve people’s housing situations, we enable people to stay near their friends and family, their school or work and in their communities, all of which has a positive effect on their mental health. In fact, many of our clients report feeling less stressed and anxious after working with us. Where homes are damp or in disrepair, we fight for improvements and repairs for a healthier environment for our clients and their families. By providing secure and stable housing we can also open doors to work, education and training. Through our combination of specialist advice and individualcentred support, we work with clients for as long as it takes to find the best possible solutions for them. 

8 



## Our Partnerships 

In line with our service development strategy to work collaboratively and share resources with other agencies, and our fundraising strategy to develop sustainable income through charitable activities, we have been involved in a number of successful partnership projects across the year. Whether they are existing or newly formed partnerships, they have delivered incredible outcomes for our clients. They’ve helped to break down barriers for those who might have otherwise struggled to access the advice and support they desperately need. 

## **Aashyana** 

Aashyana is our partnership with St Pauls Advice Centre and Citizens Advice Bristol. Through this partnership, we offer targeted support to Bristol’s South Asian communities with housing, welfare benefits, money, debt and immigration advice. By working with specialists in our partner agencies we can provide people with well-rounded support to deal with a multitude of issues. 

## **Boost** 

We partner with the Wellspring Settlement, Talking Money, and West of England Works to provide Boost – a drop-in service for the community in Lawrence and Barton Hill, East Bristol. Here, local people can access advice and support with bills, benefits, budgeting, employment and housing. This model, focusing on early intervention and partnering specialist advice with additional support services has proven effective, and popular with residents. 

## **Early Doors** 

The Early Doors project began in 2021, in partnership with local homelessness charity, Caring in Bristol. Together we aim to prevent homelessness through education and early intervention. We launched coproduction groups with residents in East and South Bristol to identify key issues in these communities and understand how we can adapt our service delivery to effectively respond to these unique community needs. As a result of working with these residents, we have established more regular 1:1 advice and support in East and South Bristol, developed and delivered housing rights workshops, and we are tackling community concerns around fire safety, anti-social behavior and rising energy bills. 

## **Homefull** 

In partnership with Talking Money, a local money and debt advice charity, we run our Homefull project for families. Over the last two years, we have worked together with children’s centres in Central Bristol to help parents and carers to tackle debt, bills, benefits and housing issues. Many of these clients are lone parents, speak English as a second language and/or are digitally excluded. Clients who face these sorts of intersectional challenges often need longer, more complex advice and support. Working collaboratively on these cases with other experts means we can work more efficiently and effectively to get better outcomes for our clients. 

## **North Bristol Pilot** 

We recently partnered with North Bristol Advice Centre (NBAC). Clients who were seeking support from NBAC regarding money, debt and welfare benefits issues were also able to access a housing adviser when it was relevant to their case. This approach allowed us to share knowledge, resource and adviser time more effectively. More importantly, this allows us to tackle the client’s whole issue at once, providing stronger, longer lasting solutions. 

9 



Our cost-of-living
strategy
The cost-of-living ICOL) crisis was on
the horizon at the start of the 2022.
We worked with our clients and other
local agencies to find out what
support was most needed and where.
After speaking to our clients. we knew
that additional pressure on existing
housing issues and budgets could
throw thousands of people across
Bristol into crisis and leave households
at risk of homelessness.
We then approached a number of
trusts and foundations to raise funds
to support Specific activities across
Bristol. In true Housing Matters style,
we were able to achieve a lot with a
We wanted to be proactive, thinking
about how we could develop our
existing service and upskill our team to
best support people across Bristol who
were at the highest risk of deprivation
through the COL and energy crises.
Utilising the
money
raised
collaboration
with
our
existing
partnerships (such as Boost) we were
able to deliver the following between
November 2022 and March 2023.
ACTIVITIES
DETAILS
OUTCOME
Housing Advice -
Community drop-
in sessions.
Delivering 1..1 advice
sessions at community
hubs in East, North &
South Bristol.
Supporting 155 individuals
with housing, cost-of-living
and energy advice across 26
sessions.
'Housing and the
Cost of Living,
training sessions.
Training delivered to
community organisations,
staff & volunteers.
70 people trained
across 12 community
organisations.
The housing drop-ins have been extremely useful to me and my neighbours.
It's brilliant to be able to speak with someone face to face and have my
situation listened to properly. I haven't found a similar service anywhere near to
where I live before.
99
North Bristol Drop-in Client.
10

What our clients say
You are wonderful people. I have never met such good people since I have
known myself, thank you very much for your help, l am very satisfied
Thank you from the bottom of my heart I wish you all the best in the world
for all the things you have done for my family.
sly
66
I would like to thank you for your
help this wouldn't happen
without your support.
(56
99
Thank you again, your support is
everything to me right nowl
5l9
66
From the bottom of my heart, I
love what you have done
good people, the best people
in my life I have met.
66 Oh gosh, thank you ever so
much, you have really
helped my stress and
worry about it. gy
yy
l am so happy, you have made my day, we will go off tonight and
celebrate, I don't know what I can do to thank you.
99
66
Thank you for
explaining everything.
thank you for your
brilliant service.
Thank you for being supportive and a
kind voice at the end of the line during
a very tense time.
5l9
99
66
Thank you very much l am so
grateful you have help me so much
can't say how much. I was so
worried and now I feel like a
mountain has been removed from
my head. so thank youl
Your kind, sensible replies, take
the pressure off because you
have a knack of explaining in a
way I can understand, its great,
thank you.
yy
99

## Financial Review 

We had another successful year in fundraising. Total income banked during FY23 was £391,787 - a 16% increase on FY22 (£337,478). This included around £91k of restricted income for spend in FY24. This, together with carried forward funds from the FY22, enabled us to increase expenditure by 29% to £367,738 (FY22: £284,869). 

Our primary source of funding was Trusts income (75%). In line with our strategy, a growing source of income (19%) was generated through charitable activities via our partnership projects. Smaller amounts came from companies and individuals (2%). The Trustees also agreed to designate funds (20K) from our reserves to offset the one-off increase in rent for our new office space. 

The Trustees have closely monitored financial performance and have considered the going concern status of the charity. They conclude that there are no material uncertainties affecting the ability of the charity to continue as a going concern. This has also been considered in the context of the cost-ofliving crisis, and the cash position at the date of signing along with future cash projections. 

We are incredibly grateful to our supporters, without whom our work and growth over 2022/23 wouldn’t have been possible. As well as our partners, individual donors and community donors, we’d like to say a huge thank you to the following funders: 

Access to Justice Foundation, Albert Hunt Trust, Burden Trust, Burges Salmon Charitable Trust, Denman Charitable Trust, Garfield Weston Foundation, John James Bristol Foundation, Lloyds Bank Foundation, MSE Charity, Nisbet Trust, National Lottery Community Fund, P & FW Charitable Trust, Pat Newman Memorial Trust, Quartet Community Foundation, Renishaw Charities Committee, Santander Foundation, St Stephen and St James Trust, Singer Foundation, Sir Harold Hood’s Charitable Trust, Souter Charitable Trust, Bristol Water, National Grid and Stone King Foundation. 

## **Reserves Policy** 

The Trustees have established a policy whereby the free reserves should be sufficient to cover the charity's operating costs for between three and six months to enable the charity to continue operations following an unforeseen drop in income. For FY24, the range required has been calculated to be between £107k and £210k. This policy is reviewed annually by Trustees. 

## **Reserves Position** 

On 31[st] March 2023, total reserves amounted to £205k, of which £85k were restricted (see note 13 to the accounts). £120k remained as free reserves. This is sufficient to cover a little over three months’ running costs of our FY24 budget (£430k). 

## **Looking forward** 

We anticipate the demand for our service will continue to increase as the effects of the cost-of-living crisis continue to be felt across the city. Our commitment to service user involvement is at the heart of our strategy and will be incorporated into our service expansion through outreach work. This includes our regular co-production groups and 1:1 advice sessions in community hubs across Bristol. Our fundraising target is in line with this strategy, as well as gradually building our reserves to put us in a more sustainable position for growth. 

12 



## Structure, Governance and Management 

## **Organisational Structure** 

On 31 March 2023, the Housing Matters team consisted of 11 staff members (7.9 FTE) and three volunteers. The Director manages strategic development, supported by a Communications and Fundraising Assistant and Project Coordinator specialising in outreach. The Advice Service Lead oversees the Advice Service, supported by four Housing Advisers. The Operations and Development Manager oversees the day-to-day running of the charity, supported by an Office Administrator and Quality and Impact Officer. 

## **Management** 

The Trustees of the charity, who are also the statutory directors of the charity for the purposes of company law, exercise all the powers of the charity. The Trustees delegate the day-to-day operation of the charity to the Director, who is in turn accountable to the Board. The Director, Advice Service Lead and Operations and Development Manager form the staff Senior Leadership Team, who meet on a bi-weekly basis to review operational and strategic priorities. 

## **Trustee Board** 

On 31 March 2023, Housing Matters was governed by a Board consisting of eight Trustees, who bring a diverse range of skills and experience to the organisation. One third of the Trustees must retire at each AGM, with those longest in office retiring first. However, they are entitled to re-election. 

Trustees may be elected by a simple majority vote of the members of the charity, or they may be coopted. Trustee recruitment is undertaken annually to meet skills gaps identified by the Board and Director. Posts are advertised widely through local voluntary channels and through direct invitations to ex-service users and key community members. 

## **Governance** 

The Trustee Board meet regularly (at least quarterly) to discuss strategic matters, review the risk register and make key decisions. The Board delegates certain responsibilities to the Finance and Fundraising committee, including approval of budgets and fundraising contracts; monitoring of financial performance fundraising; and managing the liquidity of the charity. The committee meet regularly (quarterly at a minimum), in advance of Trustee meetings. 

## **Governing Document** 

Housing Matters (Bristol), formerly known as Churches Housing Aid Society, is a registered charity and a company limited by guarantee. The charity is governed by its Articles of Association adopted on 25[th] February 2021. 

Churches Housing Aid Society (or CHAS Bristol) has operated as a registered charity since 1965. Prior to its reconstitution as a charitable company in 2019, it operated under the charity number 233757. In accordance with accounting regulations, the transfer of assets from the old entity to the new was treated as a merger and is documented on the register of mergers. 

13 



## Statement of Trustees’ Responsibilities 

The Trustees, who are also directors of Housing Matters (Bristol) for the purposes of company law, are responsible for preparing the Trustees’ Report and the financial statements in accordance with applicable law and United Kingdom Accounting Standards, including Financial Reporting Standard 102: The Financial Reporting Standard applicable in the UK and Republic of Ireland (United Kingdom Accepted Accounting Practice). 

Company law requires the Trustees to prepare financial statements for each financial year which give a true and fair view of the state of affairs of the charitable company and of the income and expenditure of the charitable company for that period. In preparing these financial statements, the Trustees follow best practice and: 

- Select suitable accounting policies and then apply them consistently; 

- Observe the methods and principles in the Charities SORP; 

- Make judgments and accounting estimates that are reasonable and prudent; 

- State whether applicable UK Accounting Standards have been followed, subject to any material departures disclosed and explained in the financial statements; and 

- Prepare the financial statements on the going concern basis unless it is inappropriate to presume that the charitable company will continue in business. 

The Trustees are responsible for keeping adequate accounting records that disclose with reasonable accuracy at any time the financial position of the charitable company and enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charitable company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities. 

In so far as the Trustees are aware: 

- There is no relevant audit information of which the charitable company’s auditors are unaware; and 

- The Trustees have taken all steps that they ought to have to make themselves aware of that information. 


**Andrew Gibbard Chair** 


**John Mathias Secretary** 

17 October 2023 

**Date:** ………………………… 

14 



## Independent Examiner’s Report 

## **Independent examiner’s report to the Trustees of Housing Matters (Bristol) (‘the Company’)** 

I report to the charity Trustees on my examination of the accounts of the Company for the year ended 31[st] March 2023. 

. 

## **Responsibilities and basis of report** 

As the charity’s Trustees of the Company (and also its directors for the purposes of company law) you are responsible for the preparation of the accounts in accordance with the requirements of the Companies Act 2006 (‘the 2006 Act’). 

Having satisfied myself that the accounts of the Company are not required to be audited under Part 16 of the 2006 Act and are eligible for independent examination, I report in respect of my examination of your charity’s accounts as carried out under section 145 of the Charities Act 2011 (‘the 2011 Act’). In carrying out my examination I have followed the Directions given by the Charity Commission under section 145(5) (b) of the 2011 Act. 

## **Independent examiner’s statement** 

Since the Company’s gross income exceeded £250,000 your examiner must be a member of a body listed in section 145 of the 2011 Act. I confirm that I am qualified to undertake the examination because I am a member of the Institute of Chartered Accountants in England and Wales, which is one of the listed bodies. 

I have completed my examination. I confirm that no matters have come to my attention in connection with the examination giving me cause to believe: 

1. accounting records were not kept in respect of the Company as required by section 386 of the 2006 Act; or 

2. the accounts do not accord with those records; or 

3. the accounts do not comply with the accounting requirements of section 396 of the 2006 Act other than any requirement that the accounts give a ‘true and fair view which is not a matter considered as part of an independent examination; or 

4. the accounts have not been prepared in accordance with the methods and principles of the Statement of Recommended Practice for accounting and reporting by charities applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102). 

I have no concerns and have come across no other matters in connection with the examination to which attention should be drawn in this report in order to enable a proper understanding of the accounts to be reached. 


Joshua Kingston BSc ACA 

Burton Sweet Limited 

The Clock Tower, 5 Farleigh Court Old Weston Road, Flax Bourton Bristol BS48 1UR 

27 September 2023 Date: …………………………… 

15 



## HOUSING MATTERS (BRISTOL) 

## STATEMENT OF FINANCIAL ACTIVITIES 

## YEAR ENDED 31 MARCH 2023 

|Note<br>Income from:<br>Donations and legacies<br>2<br>Charitable activities<br>3<br>Investments<br>Total income<br>Expenditure on:<br>Raising funds<br>4<br>Charitable activities<br>5<br>Total expenditure<br>Net income / (expenditure) for the year<br>and net movement in fund<br>6<br>Total funds at start of year<br>12<br>Total funds at end of year<br>12|Unrestricted<br>Funds<br>£<br>185,721<br>85,550<br>64<br>271,335<br>13,000<br>277,478<br>290,478<br>(19,143)<br>139,195<br>120,052|Restricted<br>Funds<br>£<br>120,452<br>-<br>-<br>120,452<br>-<br>77,260<br>77,260<br>43,192<br>41,984<br>85,176|Total Funds<br>2023<br>£<br>306,173<br>85,550<br>64<br>391,787<br>13,000<br>354,738<br>367,738<br>24,049<br>181,179<br>205,228|Total Funds<br>2022<br>£<br>261,430<br>75,973<br>75<br>337,478<br>15,135<br>269,734<br>284,869<br>52,609<br>128,570<br>181,179|
|---|---|---|---|---|



The Charity has no recognised gains or losses other than the results for the year as set out above. 

All of the activities of the charity are classed as continuing. 

See note 9 for the comparative Statement of Financial Activities. 

The notes on pages 18 to 25 form part of these financial statements. 

16 



## HOUSING MATTERS (BRISTOL) 

## BALANCE SHEET 

|AS AT 31 MARCH 2023<br>Note<br>Current assets<br>Debtors<br>10<br>Cash at bank and in hand<br>Liabilities<br>Creditors : amounts falling<br>due within one year<br>11<br>Net current assets<br>Net assets<br>FUNDS<br>Unrestricted funds<br>General funds<br>13<br>Designated funds<br>13<br>Restricted funds<br>13<br>Total funds<br>Company|2023<br>2022<br>£<br>£<br>18,085<br>13,994<br>197,094<br>188,179<br>215,179<br>202,173<br>(9,951)<br>(20,994)<br>205,228<br>181,179<br>205,228<br>181,179<br>120,052<br>119,195<br>-<br>20,000<br>85,176<br>41,984<br>205,228<br>181,179<br>no: 10675390        Charity number:  1180341|
|---|---|



For the year ending 31 March 2023 the company was entitled to exemption from audit under section 477 of the Companies Act 2006 relating to small companies. 

## Directors’ responsibilities: 

- The members have not required the company to obtain an audit of its accounts for the year in question in accordance with section 476, 

- The directors acknowledge their responsibilities for complying with the requirements of the Act with respect to accounting records and the preparation of accounts 

These accounts have been prepared in accordance with the provisions applicable to companies subject to the small companies’ regime. 

These financial statements of Housing Matters (Bristol) were approved by the Board of Trustees on 27 September …...................... and are signed on their behalf by:2023 



Andrew Gibbard John Mathias Chair Board Secretary 

The notes on pages 18 to 25 form part of these financial statements. 

17 



## HOUSING MATTERS (BRISTOL) 

NOTES TO THE FINANCIAL STATEMENTS 

YEAR ENDED 31 MARCH 2023 

## 1 Accounting policies 

## Accounting convention 

The financial statements have been prepared in accordance with the historical cost convention (except for investments which have been included at fair value) and in accordance with the Statement of Recommended Practice: Accounting and Reporting by Charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) issued in October 2019 and the Financial Reporting Standard applicable in the United Kingdom and Republic of Ireland (FRS 102) and the Companies Act 2006 and UK Generally Accepted Practice as it applies from 1 January 2019. 

The charity is a public benefit entity as defined under FRS102. The Trustees consider that there are no material uncertainties affecting the ability of the charity to continue as a going concern as considered in the context of the cost of living crisis. 

## Income 

Income from donations is included in income when these are receivable, except as follows: 

I. When donors specify that donations given to the charity must be used in future accounting periods, the income is deferred until those periods; 

II. When donors impose conditions which have to be fulfilled before the charity becomes entitled to use such income, the income is deferred until the pre-conditions have been met. 

Legacies are included on a receivable basis where charity is entitled to the income, it can be measured reliably and receipt is probable. Where legacies have been notified to the charity, or the charity is aware of the granting of probate, and the criteria for income recognition have not been met, then the legacy is not included in income but is treated as a contingent asset and disclosed if material. 

Investment income is included on a receivable basis. 

Donations in kind comprise donated services where the costs are measurable and the services would otherwise have to be paid for to maintain operational effectiveness. 

## Expenditure 

Expenditure is recognised in the period in which it is incurred. Expenditure includes attributable VAT which cannot be recovered. 

## _Raising funds_ 

Raising funds expenditure include those costs incurred in seeking voluntary contributions, costs of goods sold and other costs which include the costs of running and participating in fundraising events and collections and cost of goods purchased for resale. 

## _Governance costs_ 

Governance costs include those costs associated with meeting the constitutional and statutory requirements of the charity and include the independent examination fees and costs linked to the strategic management of the charity. Governance costs are included within charitable activity costs. 

18 



## HOUSING MATTERS (BRISTOL) 

NOTES TO THE FINANCIAL STATEMENTS 

YEAR ENDED 31 MARCH 2023 

- 1 Accounting policies _(continued)_ 

## Pension costs and other post-retirement benefits 

The charity contributes to defined contribution pension schemes.  Contributions payable to the charity's pension schemes are charged to the Statement of Financial Activities in the period to which they relate. 

## Debtors 

Trade and other debtors are recognised at the settlement amount due after any trade discount offered. 

## Cash at bank and in hand 

Cash at bank and in hand includes cash and short term highly liquid investments with a short maturity date of three months or less from the date of acquisition or opening of the deposit. 

## Creditors 

Creditors are recognised where the charity has a present obligation resulting from a past event that will probably result in the transfer of funds to a third party and the amount due to settle the obligation can be measured or estimated reliably. Creditors are normally recognised at their settlement amount after allowing for any trade discounts due. 

## Fund accounting 

Unrestricted funds can be used in accordance with the charitable objects at the discretion of the trustees. 

Restricted funds can only be used for particular restricted purposes within the objects of the charity. Restrictions arise when specified by the donor or when funds are raised for particular restricted purposes. 

Designated funds form part of unrestricted funds and have been identified as being for particular purposes by the Trustees. They are not restricted and can be transferred to general funds at any time at the discretion of the Trustees. 

Further explanation of the nature and purpose of each fund is included in note 12 of the financial statements. 

- 2 Income from: Donations and legacies 

|Current year<br>Donations<br>Grants received<br>Prior year comparatives<br>Donations<br>Grants received|Unrestricted<br>Funds<br>£<br>2,220<br>183,501<br>185,721<br>Unrestricted<br>Funds<br>£<br>784<br>202,506<br>203,290|Restricted<br>Funds<br>£<br>-<br>120,452<br>120,452<br>Restricted<br>Funds<br>£<br>-<br>58,140<br>58,140|Total Funds<br>2023<br>£<br>2,220<br>303,953<br>306,173<br>Total Funds<br>2022<br>£<br>784<br>260,646<br>261,430|
|---|---|---|---|



19 



## HOUSING MATTERS (BRISTOL) 

## NOTES TO THE FINANCIAL STATEMENTS 

## YEAR ENDED 31 MARCH 2023 

- 2 Income from: Donations and legacies _(continued)_ 

|Grants received<br>Nisbet Charitable Trust<br>National Lottery Community Fund/Awards for All<br>Homefull<br>People's Postcode Lottery Trust/Postcode Local Trust<br>John James Bristol Foundation<br>Singer Foundation<br>Lloyds Bank Foundation<br>Santander Foundation<br>Quartet Community Foundation - Express and Resilience<br>Quartet Community Foundation - Tredwin/Pennington<br>Quartet Community Foundation - Bristol One City Social Action<br>Society of the Holy Child Jesus<br>Nationwide Foundation<br>Bristol Water<br>National Grid Community Matters Fund<br>Albert Hunt Charitable Trust<br>Other grants and donations<br>Income from: Charitable activities<br>Income received from partnerships<br>Other Income<br>Access to Justice Foundation<br>Van Neste Foundation<br>Garfield Weston Foundation<br>St Stephen & St James Trust|2023<br>£<br>7,500<br>12,196<br>22,000<br>9,886<br>-<br>-<br>25,000<br>15,000<br>10,000<br>15,000<br>27,500<br>54,166<br>-<br>7,500<br>5,000<br>-<br>49,510<br>6,232<br>8,662<br>7,000<br>24,021<br>306,173<br>Total Funds<br>2023<br>£<br>85,542<br>8<br>85,550|2022<br>£<br>7,500<br>16,768<br>20,000<br>9,903<br>6,569<br>15,000<br>30,000<br>15,000<br>10,000<br>15,000<br>25,000<br>41,668<br>14,988<br>-<br>-<br>15,000<br>-<br>-<br>-<br>19,034<br>261,430<br>Total Funds<br>2022<br>£<br>75,973<br>-<br>75,973|
|---|---|---|



3 Income from: Charitable activities 

All income received from charitable activities in the current and prior year was unrestricted funds. 

- 4 Expenditure on: Raising funds 

|Fees to Fundraiser|Total Funds<br>2023<br>£<br>13,000<br>13,000|Total Funds<br>2022<br>£<br>15,135<br>15,135|
|---|---|---|



All the expenditure on raising funds in the current and prior year was out of unrestricted funds. 

20 



## HOUSING MATTERS (BRISTOL) 

## NOTES TO THE FINANCIAL STATEMENTS 

## YEAR ENDED 31 MARCH 2023 

- 5 Expenditure on: Charitable activities 

|Current year<br>Salaries including NI & Pension<br>Rent, utilities and repairs<br>Travel expenses<br>Interpreting<br>Telephone<br>Insurance<br>IT Costs<br>Postage, printing and Stationery<br>Refreshments<br>Legal and Professional fees<br>Training<br>Payroll service<br>Subscriptions<br>Sundry expenses<br>Recruitment<br>Marketing, Comms and Website costs<br>Accounts and independent examination<br>Project Costs - Homefull<br>Project Costs - Other<br>Prior year comparatives<br>Salaries including NI & Pension<br>Rent, utilities and repairs<br>Travel expenses<br>Interpreting<br>Telephone<br>Insurance<br>IT Costs<br>Postage, printing and Stationary<br>Refreshments<br>Legal and Professional fees<br>Training<br>Payroll service<br>Subscriptions<br>Recruitment<br>Marketing, Comms and Website costs<br>Other staff costs<br>Accounts and independent examination<br>Project Costs - Homefull|Direct<br>Costs<br>£<br>259,318<br>-<br>605<br>4,457<br>2,302<br>-<br>2,193<br>392<br>274<br>619<br>3,856<br>-<br>4,796<br>884<br>714<br>5,816<br>-<br>17,752<br>935<br>304,913<br>Direct<br>Costs<br>£<br>210,972<br>-<br>145<br>3,021<br>3,154<br>-<br>4,583<br>365<br>60<br>200<br>3,620<br>-<br>3,590<br>1,885<br>220<br>1,383<br>-<br>11,752<br>244,950|Support<br>Costs<br>£<br>-<br>34,274<br>-<br>-<br>-<br>401<br>5,404<br>-<br>-<br>3,354<br>-<br>681<br>-<br>-<br>-<br>-<br>-<br>-<br>-<br>44,114<br>Support<br>Costs<br>£<br>-<br>12,036<br>-<br>-<br>-<br>609<br>3,968<br>-<br>-<br>1,909<br>-<br>574<br>-<br>-<br>-<br>-<br>-<br>-<br>19,096|Governance<br>Costs<br>£<br>-<br>-<br>-<br>-<br>-<br>466<br>-<br>-<br>-<br>13<br>-<br>-<br>-<br>-<br>-<br>-<br>5,232<br>-<br>-<br>5,711<br>Governance<br>Costs<br>£<br>-<br>-<br>-<br>-<br>-<br>234<br>-<br>-<br>-<br>13<br>-<br>-<br>-<br>-<br>-<br>-<br>5,441<br>-<br>5,688|Total Funds<br>2023<br>£<br>259,318<br>34,274<br>605<br>4,457<br>2,302<br>867<br>7,597<br>392<br>274<br>3,986<br>3,856<br>681<br>4,796<br>884<br>714<br>5,816<br>5,232<br>17,752<br>935<br>354,738<br>Total Funds<br>2022<br>£<br>210,972<br>12,036<br>145<br>3,021<br>3,154<br>843<br>8,551<br>365<br>60<br>2,122<br>3,620<br>574<br>3,590<br>1,885<br>220<br>1,383<br>5,441<br>11,752<br>269,734|
|---|---|---|---|---|



21 



## HOUSING MATTERS (BRISTOL) 

NOTES TO THE FINANCIAL STATEMENTS 

YEAR ENDED 31 MARCH 2023 

- 6 Net income/(expenditure) for the year 

|This is stated after charging:||2023|2022|
|---|---|---|---|
|||£|£|
|Independent Examiner's fee|Current year|2,244|2,076|
||Prior year under/over accrual|156|-|
|Accountancy support||2,832|3,365|
|Trustees' meeting and training expenses||55|115|



Six (2022: Nil) Trustees have been reimbursed for their out of pocket expenses of £183 (2022:Nil) for subsistence and entertainment. No Trustee received any remuneration during the year. 

## 7 Staff costs and numbers 

The aggregate payroll costs were: 

|Wages & salaries<br>Social security costs<br>Pension contributions|2023<br>£<br>232,881<br>15,470<br>10,967<br>259,318|2022<br>£<br>190,094<br>12,692<br>8,186<br>210,972|
|---|---|---|



No employee received emoluments of more than £60,000. 

The average number of employees during the year was 10 (2022: 8), calculated on the basis of average headcount. The total employment benefits received by key management personnel (trustees and charity director)  including employer national insurance contributions and employer pension contributions were £48,647 (2022: £36,040). 

## 8 Taxation 

The charity is exempt from corporation tax on its charitable activities. 

22 



## HOUSING MATTERS (BRISTOL) 

## NOTES TO THE FINANCIAL STATEMENTS 

## YEAR ENDED 31 MARCH 2023 

- 9 Statement of Financial Activities comparative figures 

|For the year ended 31 March 2022<br>Income from:<br>Donations and legacies<br>Charitable activities<br>Investments<br>Total income<br>Expenditure on:<br>Raising funds<br>Charitable activities<br>Total expenditure<br>Net income / (expenditure) for the year<br>and net movement in funds<br>Total funds at start of year<br>Total funds at end of year<br>10 Debtors<br>Due in less than one year:<br>Prepayments and accrued income<br>Other debtors<br>11<br>Creditors: amounts falling due within one year<br>Trade creditors<br>Other creditors<br>Accruals and deferred income|Unrestricted<br>Funds<br>£<br>203,290<br>75,973<br>75<br>279,338<br>15,135<br>242,245<br>257,380<br>117,237<br>139,195<br>21,958|Restricted<br>Funds<br>£<br>58,140<br>-<br>-<br>58,140<br>-<br>27,489<br>27,489<br>11,333<br>41,984<br>2023<br>£<br>7,622<br>10,463<br>18,085<br>2023<br>£<br>5,649<br>1,599<br>2,703<br>9,951<br>30,651|Total Funds<br>2022<br>£<br>261,430<br>75,973<br>75<br>337,478<br>15,135<br>269,734<br>284,869<br>128,570<br>181,179<br>2022<br>£<br>6,844<br>7,150<br>13,994<br>2022<br>£<br>15,963<br>1,579<br>3,452<br>20,994<br>52,609|
|---|---|---|---|



23 



## HOUSING MATTERS (BRISTOL) 

NOTES TO THE FINANCIAL STATEMENTS 

YEAR ENDED 31 MARCH 2023 

## 12 Movement in funds 

For the year ended 31 March 2023 

|At 1 April<br>2022<br>£<br>Restricted Funds<br>Homefull<br>36,485<br>National Grid Community<br>Matters Fund<br>-<br>National Lottery<br>Community Fund/Awards<br>5,499<br>Quartet Community -<br>Bristol One City Social<br>-<br>Quartet Community -<br>Express grant<br>-<br>Total Restricted Funds<br>41,984<br>Unrestricted Funds<br>Designated funds<br>New office fund<br>20,000<br>General funds<br>119,195<br>Total Unrestricted Funds<br>139,195<br>Total Funds<br>181,179<br>For the year ended 31 March 2022<br>At 1 April<br>2021<br>£<br>Restricted funds<br>Homefull<br>-<br>National Lottery<br>Community Fund/Awards<br>-<br>Postcode Neighbourhood<br>Trust<br>11,333<br>Total Restricted Funds<br>11,333<br>Unrestricted funds<br>Designated funds<br>New office fund<br>-<br>General Funds<br>117,237<br>Total Unrestricted Funds<br>117,237<br>Total Funds<br>128,570|Income<br>£<br>91,906<br>8,662<br>9,886<br>5,000<br>4,998<br>120,452<br>-<br>271,335<br>271,335<br>391,787<br>Income<br>£<br>48,237<br>9,903<br>-<br>58,140<br>-<br>279,338<br>279,338<br>337,478|Expenditure<br>£<br>(43,215)<br>(8,662)<br>(15,385)<br>(5,000)<br>(4,998)<br>(77,260)<br>(20,000)<br>(270,478)<br>(290,478)<br>(367,738)<br>Expenditure<br>£<br>(11,752)<br>(4,404)<br>(11,333)<br>(27,489)<br>-<br>(257,380)<br>(257,380)<br>(284,869)|Transfers<br>£<br>-<br>-<br>-<br>-<br>-<br>-<br>-<br>-<br>-<br>Transfers<br>£<br>-<br>-<br>-<br>-<br>20,000<br>(20,000)<br>-<br>-|At 31 March<br>2023<br>£<br>85,176<br>-<br>-<br>-<br>-<br>85,176<br>-<br>120,052<br>120,052<br>205,228<br>At 31 March<br>2022<br>£<br>36,485<br>5,499<br>-<br>41,984<br>20,000<br>119,195<br>139,195<br>181,179|
|---|---|---|---|---|



24 



## HOUSING MATTERS (BRISTOL) 

NOTES TO THE FINANCIAL STATEMENTS 

YEAR ENDED 31 MARCH 2023 

- 12 Movement in funds _(continued)_ 

Fund Descriptions 

Restricted funds 

Homefull - a project in partnership with Talking Money. 

National Grid - funding to deliver energy advice training and advisor hours. 

National Lottery Community Fund/Awards for All - funding received to support the implementation of the charity's communications strategy. 

Postcode Neighbourhood Trust - this was funding received for the Charity's Advice Service Lead. 

Quartet Community - Bristol One City Social Action - funding to deliver energy advice drop ins on 

Quartet Community - Express grant - funding for office ramp, equipment and advisor hours. 

Designated funds 

New office fund - funds designated by the trustees to cover the costs associated with the move to new premises. 

13 Analysis of net assets between funds 

|As at 31 March 2023<br>Net assets<br>As at 31 March 2022<br>Net assets|Restricted<br>Funds<br>£<br>85,176<br>85,176<br>Restricted<br>Funds<br>£<br>41,984<br>41,984|General<br>Designated<br>Funds<br>Funds<br>£<br>£<br>120,052<br>-<br>120,052<br>-<br>General<br>Designated<br>Funds<br>Funds<br>£<br>£<br>119,195<br>20,000<br>119,195<br>20,000<br>Unrestricted<br>Unrestricted|Total Funds<br>2023<br>£<br>205,228<br>205,228<br>Total Funds<br>2022<br>£<br>181,179<br>181,179|
|---|---|---|---|



- 14 Related party transactions 

There are no transactions with trustees or other related parties other than those disclosed as required by the Charity SORP elsewhere in the financial statements. 

25 

