– 1ST JANUARY 2021 31ST DECEMBER 2021 SERV HERTS AND BEDS CHARITY NUMBER 1180326 **CHARITY NO:** 1180326 ## **SERV Herts & Beds – The Bloodrunners** |Contents|| |---|---| |Brief History of SERV Herts & Beds|2| |Charity Status, Structure, Membership and Trustees|2| |Financials and Legal|3| |Recruitment, Assessments & Training of Volunteers|4| |Processes and Procedures|5| |Record of Tasks Performed January 2021 – December 2021|5| |Landmarks and Committee Decisions for 2021|9| |Financial Statement|10| 3-Jan-22 SERV HNB Annual Report 2021.docx 1 **CHARITY NO:** 1180326 ## **SERV Herts & Beds – The Bloodrunners** ## **Brief History of SERV Herts & Beds** The charity was set up in 2009 as part of the SERV Central Group, which was registered under the number 284455. The first hospital to use the services offered was Bedford. In 2015, the independent charity was set up in its own right as SERV Herts and Beds, finally gaining registration with the Charities Commission on 26[th] October 2015. In October 2018, a further change was made as SERV Herts and Beds became a Charity Incorporated Organisation (CIO), and registered under the new number 1180326 The Objective of SERV Herts & Beds remains as: _The relief of sickness and protection of health through the provision of a courier service to transport blood, human donor milk, samples and other items used for the medical and surgical treatment of patients for doctors, hospitals, and laboratories and to co-operate with the emergency services._ All activities undertaken by the Charity are aligned with and directed towards achieving this objective. - Ensuring that a current Service Level Agreement (SLA) is in place with each establishment served. - Recruiting and training enough numbers of suitably skilled volunteers to support the required level of service. - Raising sufficient funds to provide necessary training and equipment. - Continuously monitoring performance against agreements. ## **Charity Status, Structure, Membership and Trustees** Name of Charity: SERV Herts & Beds, Charity Registration Number: 1180326. The registered Address being 53 Wroxham Way, Harpenden, Herts AL5 4PR SERV Herts & Beds is an independent registered charity and uses the SERV logotype with the agreement and permission of SERV, registered charity number 284455. SERV Herts & Beds maintains a good working relationship with, and is currently part of, the Nationwide Association of Blood Bikes (NABB). New Trustees, when required, can be recruited from the body of the membership, but are usually already members of the Committee. As of the date of this report, the Committee and the Trustees are formed of the same names. They are: |Chair|Ian Hunt|Controller|Barbara Dalby| |---|---|---|---| |Secretary|Andy Cowley|IT|James Light| |Deputy Chair|Richard Grimwade|Events|Dan Collins| |Treasurer|Nick Bailey|Fleet|Paul Hodgkinson| |Membership|Paula Brown|GMP/SOP|John Winchester| |Rota|Roger Elvin|Hospital Liaison|Richard Grimwade| |Training|Duncan Woods|Trustees Chair|Mark Lawrence| 3-Jan-22 SERV HNB Annual Report 2021.docx 2 **CHARITY NO:** 1180326 ## **SERV Herts & Beds – The Bloodrunners** There are no special procedures for induction and training of Trustees, the Charity is uncomplicated in concept and operation, and all Trustees are recruited from amongst the Membership, a simple approval by the Committee and ratification at the AGM is considered sufficient. The Trustees confirm that they have complied with their duty to have due regard to the guidance on public benefit published by the Charities Commission in exercising their powers or duties. The Charity consists of around 90 Rider/Drivers who collect and deliver products. There are 22 trained Controllers who despatch and direct the Rider/Drivers. The structure is completely flat. A Committee was elected at the 2019, re-elected at the 2020 Annual General Meeting to run the dayto-day business of the Charity, with the officers as listed above. The Committee meets monthly on the fourth Thursday to report on, and discuss, the running of the Charity. The fourth Thursday in October is set aside for the Annual General Meeting. At these meetings, expenditure proposals are debated, and if approved, actioned to individuals. Minutes of each meeting are recorded and approved each month. Day-to-day decisions regarding the running of the Charity are taken by the Executive Committee. Any decisions with substantial financial or legal implications require approval by a majority of the Trustees. ## **Financials and Legal** Funding of 1.5 times annual expenditure is held in the deposit account of the Charity as a prudent reserve to cover the irregular nature of donations. The Finance Statement is attached to this report as Appendix A. The Trustees consider the reserves held at the time of this report to be satisfactory. SERV Herts & Beds has appointed as its bank CAF Bank Limited, Charity Number 26836925, Kings Hill Avenue, Kings Hill, West Malling, Kent ME19 4JQ SERV Herts & Beds has appointed as its Independent Examiner since 25[th] February 2016 David Wildey, 9 Waverley Road, St Albans, AL3 5PB. David is also an active member of SERV Herts & Beds. SERV Herts & Beds raises funds to support training and equipping its volunteers. However, the Charity is totally dependent on its volunteers for delivery of its objective. Specifically, volunteers: - Provide their own vehicle(s) in addition to the 4 Charity-owned motorcycles and 1 Car - Pay all their own running costs, including fuel when using a Fleet Motorcycle - Donate their time for rota duties, Committee tasks and for fund-raising events SERV Herts & Beds has no paid staff, and there is no intent currently for that to change. SERV Herts & Beds running expenditure averages £13,000 - £15,000 per annum, with income around £17,000 - £20,000. Income is made up of individual donations and donations from organisations, supermarket & event collections and donation income from talks and presentations to interest groups around the charity’s region. 3-Jan-22 SERV HNB Annual Report 2021.docx 3 **SERV Herts & Beds – The Bloodrunners** **CHARITY NO:** 1180326 ## **Recruitment, Assessments & Training of Volunteers** Anyone can apply for membership of the Charity. If they wish to take part in collection and delivery of NHS and Hospice materials, then they must have held a full driving licence for the class of vehicle they propose to use, for at least 2 years. They must also pass such practical and theoretical examinations and assessments as the Trustees deem necessary. SERV Herts and Beds continually strive to recruit new members, as drivers, riders, and as Controllers or in administrative roles. Specifically, for riders and drivers, a new member will undertake GMP training, Route Training and then be accompanied on a first ride by an experienced ‘Buddy’. Details of training are contained within the Members Handbook. On joining SERV Herts and Beds, and once a year, in signing the ‘Rules of Engagement’ a Rider/Driver is accepting the level of training/support provided and agreeing to the following statement: _I declare the information given is correct to the best of my knowledge. I accept that it is my responsibility to ensure that my vehicles are road legal at all times, and have current and appropriate insurance, road tax and MOT, and that I am the holder of a current driving licence._ _I understand that the final decision to undertake a task is with me as the rider/driver._ The purpose of the Route Training and also ‘Buddy’ rider session is to ensure that the volunteer can demonstrate confidence in handling their vehicle: - According to speed limits and other legal requirements laid out in the Highway Code, in a range of road and traffic situations - In a manner that is courteous to other road users - In a manner that presents a positive view of SERV to the general public, and the hospitals we are serving - Is able to secure boxes safely and securely - See evidence of a roadworthy and a well-maintained vehicle - See the use of adequate protective clothing. 3-Jan-22 SERV HNB Annual Report 2021.docx 4 ## **SERV Herts & Beds – The Bloodrunners** ## **CHARITY NO:** 1180326 ## **Processes and Procedures** All regular journeys for SERV Herts & Beds collections and deliveries have a specified route and a rider/driver who is called out will join the prescribed route at the nearest point to his/her house and leave in the same manner when returning home. Prescribed routes have been carefully selected with the safety of the rider – and the blood being carried – as the key priority. Wherever possible, routes are over main roads, which are: - Well lit - Expected to be a priority for maintenance in circumstances such as snow and other adverse weather - Expected to keep the rider/driver away from potential ‘trouble spots’ such as football grounds or night clubs - Ensure ease of locating a rider/driver, in the event of breakdown or accident, by another SERV rider, or the emergency services. All processes and procedures are written and shared in the Member’s Handbook ## **Record of Tasks Performed January 2021 – December 2021** SERV have continued to provide H24 support to NHS Hospitals, local Hospices, and the Hearts Milk Bank. There has again been record growth year on year in the number of tasks undertaken in 2021, against the very challenging pandemic the country has faced. The tasks performed were distributed as follows: 3-Jan-22 SERV HNB Annual Report 2021.docx 5 ## **SERV Herts & Beds – The Bloodrunners** **CHARITY NO:** 1180326 ## **Hospital Deliveries for Blood and Sample Services** ## **Milk Deliveries for Hospitals** 3-Jan-22 SERV HNB Annual Report 2021.docx 6 ## **SERV Herts & Beds – The Bloodrunners** ## **CHARITY NO:** 1180326 In all except one month where the group equalled 2019 levels, and exceeded job counts by far. This is in itself testimony to the commitment, dedication and generosity of all members of the group. There has been growth in the nature of the products carried, most notably with Blood, and also unsurprisingly during a pandemic, the carriage of samples and specimens. 3-Jan-22 SERV HNB Annual Report 2021.docx 7 ## **SERV Herts & Beds – The Bloodrunners** ## **CHARITY NO:** 1180326 A shift in the time of the day when requests are made is also apparent, the calls used to be predominantly at night, but that has steadily changed. In 2021, around two thirds of requests have been in the daytime. The increase in work load has put pressure on our resources. Recruitment during 2021 has been challenging as the Covid Pandemic limited our ability to meet people. The group saw as a consequence, the average work rates increase, putting extra pressure on the membership. Towards the end of the year, we have been successful recruiting new members and that increase in work load has started to level off. 3-Jan-22 SERV HNB Annual Report 2021.docx 8 ## **SERV Herts & Beds – The Bloodrunners** ## **CHARITY NO:** 1180326 ## **Membership Levels** Membership levels have grown, during 2021 the group received a lot of new applications as a result of availability in the community due to the virus. Lockdowns and limited contact however made it quite difficult to accept new members, as training requires a degree of direct contact. Having said that, the group did lose a few members for various reasons, but managed to recruit further, leaving level s at a new high of 114 active people by the end of the year. ## **Landmarks and Committee Decisions for 2021** 2021 was again a year affected greatly at a task, donation, and membership level by the Corona Virus outbreak in the UK. The following demonstrates a number of changes and landmarks achieved or undertaken during the year - January 2021 - Introduced project to utilise Airvest as an additional safety measure for bikers - Advanced Qualification training placed back on hold for a few riders due Covid - `o` BP offer to supply free fuel till end March 2021 - February 2021 - Introduce HOP at Royston to balance distances between Cambridge and Norfolk and London and thereby assist SERV Suffolk and Cambridge - Introduce use of ‘What 3 Words’ for location identification - March 2021 - Final agreement on car acquisition with funding from Masons - April /May 2021 3-Jan-22 SERV HNB Annual Report 2021.docx 9 ## **SERV Herts & Beds – The Bloodrunners** ## **CHARITY NO:** 1180326 - Introduce Fleet Custodians to optimise and maximise use of Fleet Vehicles by all membership - Jun / Jul - Equipment finally moved from Access Storage, allowing SERV to end that agreement and save approximately £800 per annum - Request from Luton and Dunstable to assist with Pharmacy distributions to patients at home - Aug / Sep - Review of workload for Keech Hospice as pressure grows on riders - Many of group join together in memory of John Warner, a long serving and very active member show passed away in July. Many bikes accompany John Hearse to his final service - Oct - AGM and invitation to join Committee - Queens Award Voluntary Sector nomination received - Nov / Dec - Major effort to review all SERV procedures and documentation in light of QAVS nomination - Registered with Fund Raising Regulator ## **Financial Statement** The following SERV Herts & Beds Receipts and Payments account reflects a financial period starting on 01/01/2021 and ending 31/12/2021 Fundraising in 2021 has been very successful despite the challenges around the pandemic. Fundraising activity comprises a combination of cash collection outside selected supermarkets, individual donations and money raised from giving a number of talks about the charity’s activities. In addition, this year we received a large single donation for the purchase of a car. Regular expenditure comprises purchasing bespoke clothing (motorcycle jackets etc.), promotional material and vehicle running costs. In addition in 2021, we also purchased a number of Helite Air Vests to make available to all members at a discount. Day to day running expenditure in 2021 was slightly lower to that in the previous year, further demonstrating the thought that has gone in to all cost related matters. 3-Jan-22 SERV HNB Annual Report 2021.docx 10 **CHARITY NO:** 1180326 ## **SERV Herts & Beds – The Bloodrunners** ||**SERV HERTS & BEDS**

**Charity Name**|**SERV HERTS & BEDS**

**Charity Name**|**SERV HERTS & BEDS**

**Charity Name**|**1180326**
**No (if any)**|**CC16a**| |---|---|---|---|---|---| ||**Receipts and payments accounts**||||| ||**For the period**
**from**|01/01/2021
Period start date|**To**|31/12/2021
Period end date|| ||||||| |**Section A Receipts and payments**|||||| |**A1 Receipts**|**Unrestricted**
**funds**
**to the nearest £**|**Restricted funds**
**to the nearest £**|**Endowment**
**funds**
**to the nearest £**|**Total funds**
**to the nearest £**|**Last year**
**to the nearest £**| |
DONATIONS|**30,800**|**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**|**-**|**30,800**|**20,483**
**-**
**2,710**
**5,158**
**-**
**-**
**-**
**-**| |MEMBERS CLOTHING DONATIONS|**11,850**||**-**|**11,850**|| |FUNDRAISING EVENTS|**2,835**||**-**|**2,835**|| |VAT REFUNDS & INTEREST ON DEPOSIT
A/C|**1,446**||**-**|**1,446**|| ||**-**||**-**|**-**|| ||**-**||**-**|**-**|| ||**-**||**-**|**-**|| ||**-**||**-**|**-**|| |**_Sub total_**_(Gross income for AR)_|**46,931**|**-**|**-**|**46,931**|**28,351**| |**A2 Asset and investment sales,**
**(see table).**|||||| |
SALE OF HONDA PAN EUROPEAN
MOTORCYCLE (in 2020)|**-**|**-**
**-**|**-**|**-**|**500**
**-**| ||**-**||**-**|**-**|| |**_Sub total_**|**-**|**-**|**-**|**-**|**500**| |**_Total receipts_**
**A3 Payments**|||||| ||**46,931**|**-**|**-**|**46,931**|**28,851**| ||||||| |
COST OF FUNDRAISING EVENTS AND
VEHICLE RUNNING COSTS|**7,405**|**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**|**-**|**7,405**|**3,952**
**690**
**8,042**
**1,714**
**508**
**-**
**-**
**-**
**-**| |RENT/HIRE OF ROOMS|**393**||**-**|**393**|| |CLOTHING AND TRAINING|**17,018**||**-**|**17,018**|| |PROFESSIONAL FEES, DBS CHECKS AND
INSURANCE|**7,036**||**-**|**7,036**|| |PRINTING, POSTAGE, STATIONERY AND
COMPUTER SUPPLIES|**122**||**-**|**122**|| ||**-**||**-**|**-**|| ||**-**||**-**|**-**|| ||**-**||**-**|**-**|| ||**-**||**-**|**-**|| |**_Sub total_**|**31,974**|**-**|**-**|**31,974**|**14,906**| ||||||**-**| |**A4 Asset and investment**
**purchases, (see table)**|||||| |PURCHASE OF MOTORCAR|**19,550**|**-**
**-**|**-**|**19,550**|| ||**-**||**-**|**-**|| |**_Sub total_ **|**19,550**|**-**|**-**|**19,550**|**-**| |**_Total payments_**
**_Net of receipts/(payments)_**
**A5 Transfers between funds**
**A6 Cash funds last year end**
**_Cash funds this year end_**|||||| ||**51,524**|**-**|**-**|**51,524**|**14,906**| ||||||| ||**- 4,593**|**-**|
**-**|
**- 4,593**|**13,945**| ||**-**|**-**
**-**|**-**|**-**|**-**
**24,608**| ||**38,553**||**-**|**38,553**|| ||**33,960**|**-**|
**-**|
**33,960**|**38,553**| CCXX R1 accounts (SS) 14/03/2022 1 3-Jan-22 SERV HNB Annual Report 2021.docx 11 ## **SERV Herts & Beds – The Bloodrunners** ## **CHARITY NO:** 1180326 ## **Section B Statement of assets and liabilities at the end of the period** |CCXX R1 accounts (SS)
**Categories**
Signed by one or two trustees on
behalf of all the trustees
**B1 Cash funds**
**B2 Other monetary assets**
**B4 Assets retained for the**
**charity’s own use**
**B5 Liabilities**
**B3 Investment assets**|1
Signature
**Details**
**Details**
FOUR MOTORCYCLES
ONE MOTORCAR
COMPUTERS, PROJECTORS & OTHER
EQUIPMENT
JACKETS, BOX COVERS & STRAPS
GAZEBOS & OTHER EQUIPMENT
CURRENT ACCOUNT
DEPOSIT ACCOUNT
**Details**
**Details**
**_Total cash funds_**
(agree balances with receipts and payments account(s))
**Details**|**Unrestricted**
**funds**
**to nearest £**|**Restricted funds**
**to nearest £**|**Endowment**
**funds**
**to nearest £**| |---|---|---|---|---| |||**5,114**|**-**|**-**| |||**28,846**|**-**|**-**| |||**-**|**-**|**-**| |||**33,960**|**-**|**-**| |||OK|OK|OK| |||**Unrestricted**
**funds**
**to nearest £**|**Restricted funds**
**to nearest £**|**Endowment**
**funds**
**to nearest £**| |||**-**|**-**|**-**| |||**-**|**-**|**-**| |||**-**|**-**|**-**| |||**-**|**-**|**-**| |||**-**|**-**|**-**| |||**-**|**-**|**-**| |||**Fund to which asset**
**belongs**|**Cost (optional)**|**Current value**
**(optional)**| ||||**-**|**-**| ||||**-**|**-**| ||||**-**|**-**| ||||**-**|**-**| ||||**-**|**-**| |||**Fund to which asset**
**belongs**|**Cost (optional)**|**Current value**
**(optional)**| ||||**59,160**|**38,000**| ||||**19,550**|**14,000**| ||||**1,672**|**-**| ||||**3,136**|**-**| ||||**3,388**|**-**| ||||**-**|**-**| ||||**-**|**-**| ||||**-**|**-**| ||||**-**|**-**| |||**Fund to which**
**liability relates**|**Amount due**
**(optional)**|**When due**
**(optional)**| ||||**-**|| ||||**-**|| ||||**-**|| ||||**-**|| ||||**-**|| |||Print|Name|Date of approval| |||Ian|Hunt|19-Mar-22| |||Nick Bailey||19-Mar-22| |||||14/03/2022| CCXX R1 accounts (SS) 3-Jan-22 SERV HNB Annual Report 2021.docx 12 – 1ST JANUARY 2021 31ST DECEMBER 2021 SERV HERTS AND BEDS CHARITY NUMBER 1180326 **CHARITY NO:** 1180326 ## **SERV Herts & Beds – The Bloodrunners** |Contents|| |---|---| |Brief History of SERV Herts & Beds|2| |Charity Status, Structure, Membership and Trustees|2| |Financials and Legal|3| |Recruitment, Assessments & Training of Volunteers|4| |Processes and Procedures|5| |Record of Tasks Performed January 2021 – December 2021|5| |Landmarks and Committee Decisions for 2021|9| |Financial Statement|10| 3-Jan-22 SERV HNB Annual Report 2021.docx 1 **CHARITY NO:** 1180326 ## **SERV Herts & Beds – The Bloodrunners** ## **Brief History of SERV Herts & Beds** The charity was set up in 2009 as part of the SERV Central Group, which was registered under the number 284455. The first hospital to use the services offered was Bedford. In 2015, the independent charity was set up in its own right as SERV Herts and Beds, finally gaining registration with the Charities Commission on 26[th] October 2015. In October 2018, a further change was made as SERV Herts and Beds became a Charity Incorporated Organisation (CIO), and registered under the new number 1180326 The Objective of SERV Herts & Beds remains as: _The relief of sickness and protection of health through the provision of a courier service to transport blood, human donor milk, samples and other items used for the medical and surgical treatment of patients for doctors, hospitals, and laboratories and to co-operate with the emergency services._ All activities undertaken by the Charity are aligned with and directed towards achieving this objective. - Ensuring that a current Service Level Agreement (SLA) is in place with each establishment served. - Recruiting and training enough numbers of suitably skilled volunteers to support the required level of service. - Raising sufficient funds to provide necessary training and equipment. - Continuously monitoring performance against agreements. ## **Charity Status, Structure, Membership and Trustees** Name of Charity: SERV Herts & Beds, Charity Registration Number: 1180326. The registered Address being 53 Wroxham Way, Harpenden, Herts AL5 4PR SERV Herts & Beds is an independent registered charity and uses the SERV logotype with the agreement and permission of SERV, registered charity number 284455. SERV Herts & Beds maintains a good working relationship with, and is currently part of, the Nationwide Association of Blood Bikes (NABB). New Trustees, when required, can be recruited from the body of the membership, but are usually already members of the Committee. As of the date of this report, the Committee and the Trustees are formed of the same names. They are: |Chair|Ian Hunt|Controller|Barbara Dalby| |---|---|---|---| |Secretary|Andy Cowley|IT|James Light| |Deputy Chair|Richard Grimwade|Events|Dan Collins| |Treasurer|Nick Bailey|Fleet|Paul Hodgkinson| |Membership|Paula Brown|GMP/SOP|John Winchester| |Rota|Roger Elvin|Hospital Liaison|Richard Grimwade| |Training|Duncan Woods|Trustees Chair|Mark Lawrence| 3-Jan-22 SERV HNB Annual Report 2021.docx 2 **CHARITY NO:** 1180326 ## **SERV Herts & Beds – The Bloodrunners** There are no special procedures for induction and training of Trustees, the Charity is uncomplicated in concept and operation, and all Trustees are recruited from amongst the Membership, a simple approval by the Committee and ratification at the AGM is considered sufficient. The Trustees confirm that they have complied with their duty to have due regard to the guidance on public benefit published by the Charities Commission in exercising their powers or duties. The Charity consists of around 90 Rider/Drivers who collect and deliver products. There are 22 trained Controllers who despatch and direct the Rider/Drivers. The structure is completely flat. A Committee was elected at the 2019, re-elected at the 2020 Annual General Meeting to run the dayto-day business of the Charity, with the officers as listed above. The Committee meets monthly on the fourth Thursday to report on, and discuss, the running of the Charity. The fourth Thursday in October is set aside for the Annual General Meeting. At these meetings, expenditure proposals are debated, and if approved, actioned to individuals. Minutes of each meeting are recorded and approved each month. Day-to-day decisions regarding the running of the Charity are taken by the Executive Committee. Any decisions with substantial financial or legal implications require approval by a majority of the Trustees. ## **Financials and Legal** Funding of 1.5 times annual expenditure is held in the deposit account of the Charity as a prudent reserve to cover the irregular nature of donations. The Finance Statement is attached to this report as Appendix A. The Trustees consider the reserves held at the time of this report to be satisfactory. SERV Herts & Beds has appointed as its bank CAF Bank Limited, Charity Number 26836925, Kings Hill Avenue, Kings Hill, West Malling, Kent ME19 4JQ SERV Herts & Beds has appointed as its Independent Examiner since 25[th] February 2016 David Wildey, 9 Waverley Road, St Albans, AL3 5PB. David is also an active member of SERV Herts & Beds. SERV Herts & Beds raises funds to support training and equipping its volunteers. However, the Charity is totally dependent on its volunteers for delivery of its objective. Specifically, volunteers: - Provide their own vehicle(s) in addition to the 4 Charity-owned motorcycles and 1 Car - Pay all their own running costs, including fuel when using a Fleet Motorcycle - Donate their time for rota duties, Committee tasks and for fund-raising events SERV Herts & Beds has no paid staff, and there is no intent currently for that to change. SERV Herts & Beds running expenditure averages £13,000 - £15,000 per annum, with income around £17,000 - £20,000. Income is made up of individual donations and donations from organisations, supermarket & event collections and donation income from talks and presentations to interest groups around the charity’s region. 3-Jan-22 SERV HNB Annual Report 2021.docx 3 **SERV Herts & Beds – The Bloodrunners** **CHARITY NO:** 1180326 ## **Recruitment, Assessments & Training of Volunteers** Anyone can apply for membership of the Charity. If they wish to take part in collection and delivery of NHS and Hospice materials, then they must have held a full driving licence for the class of vehicle they propose to use, for at least 2 years. They must also pass such practical and theoretical examinations and assessments as the Trustees deem necessary. SERV Herts and Beds continually strive to recruit new members, as drivers, riders, and as Controllers or in administrative roles. Specifically, for riders and drivers, a new member will undertake GMP training, Route Training and then be accompanied on a first ride by an experienced ‘Buddy’. Details of training are contained within the Members Handbook. On joining SERV Herts and Beds, and once a year, in signing the ‘Rules of Engagement’ a Rider/Driver is accepting the level of training/support provided and agreeing to the following statement: _I declare the information given is correct to the best of my knowledge. I accept that it is my responsibility to ensure that my vehicles are road legal at all times, and have current and appropriate insurance, road tax and MOT, and that I am the holder of a current driving licence._ _I understand that the final decision to undertake a task is with me as the rider/driver._ The purpose of the Route Training and also ‘Buddy’ rider session is to ensure that the volunteer can demonstrate confidence in handling their vehicle: - According to speed limits and other legal requirements laid out in the Highway Code, in a range of road and traffic situations - In a manner that is courteous to other road users - In a manner that presents a positive view of SERV to the general public, and the hospitals we are serving - Is able to secure boxes safely and securely - See evidence of a roadworthy and a well-maintained vehicle - See the use of adequate protective clothing. 3-Jan-22 SERV HNB Annual Report 2021.docx 4 ## **SERV Herts & Beds – The Bloodrunners** ## **CHARITY NO:** 1180326 ## **Processes and Procedures** All regular journeys for SERV Herts & Beds collections and deliveries have a specified route and a rider/driver who is called out will join the prescribed route at the nearest point to his/her house and leave in the same manner when returning home. Prescribed routes have been carefully selected with the safety of the rider – and the blood being carried – as the key priority. Wherever possible, routes are over main roads, which are: - Well lit - Expected to be a priority for maintenance in circumstances such as snow and other adverse weather - Expected to keep the rider/driver away from potential ‘trouble spots’ such as football grounds or night clubs - Ensure ease of locating a rider/driver, in the event of breakdown or accident, by another SERV rider, or the emergency services. All processes and procedures are written and shared in the Member’s Handbook ## **Record of Tasks Performed January 2021 – December 2021** SERV have continued to provide H24 support to NHS Hospitals, local Hospices, and the Hearts Milk Bank. There has again been record growth year on year in the number of tasks undertaken in 2021, against the very challenging pandemic the country has faced. The tasks performed were distributed as follows: 3-Jan-22 SERV HNB Annual Report 2021.docx 5 ## **SERV Herts & Beds – The Bloodrunners** **CHARITY NO:** 1180326 ## **Hospital Deliveries for Blood and Sample Services** ## **Milk Deliveries for Hospitals** 3-Jan-22 SERV HNB Annual Report 2021.docx 6 ## **SERV Herts & Beds – The Bloodrunners** ## **CHARITY NO:** 1180326 In all except one month where the group equalled 2019 levels, and exceeded job counts by far. This is in itself testimony to the commitment, dedication and generosity of all members of the group. There has been growth in the nature of the products carried, most notably with Blood, and also unsurprisingly during a pandemic, the carriage of samples and specimens. 3-Jan-22 SERV HNB Annual Report 2021.docx 7 ## **SERV Herts & Beds – The Bloodrunners** ## **CHARITY NO:** 1180326 A shift in the time of the day when requests are made is also apparent, the calls used to be predominantly at night, but that has steadily changed. In 2021, around two thirds of requests have been in the daytime. The increase in work load has put pressure on our resources. Recruitment during 2021 has been challenging as the Covid Pandemic limited our ability to meet people. The group saw as a consequence, the average work rates increase, putting extra pressure on the membership. Towards the end of the year, we have been successful recruiting new members and that increase in work load has started to level off. 3-Jan-22 SERV HNB Annual Report 2021.docx 8 ## **SERV Herts & Beds – The Bloodrunners** ## **CHARITY NO:** 1180326 ## **Membership Levels** Membership levels have grown, during 2021 the group received a lot of new applications as a result of availability in the community due to the virus. Lockdowns and limited contact however made it quite difficult to accept new members, as training requires a degree of direct contact. Having said that, the group did lose a few members for various reasons, but managed to recruit further, leaving level s at a new high of 114 active people by the end of the year. ## **Landmarks and Committee Decisions for 2021** 2021 was again a year affected greatly at a task, donation, and membership level by the Corona Virus outbreak in the UK. The following demonstrates a number of changes and landmarks achieved or undertaken during the year - January 2021 - Introduced project to utilise Airvest as an additional safety measure for bikers - Advanced Qualification training placed back on hold for a few riders due Covid - `o` BP offer to supply free fuel till end March 2021 - February 2021 - Introduce HOP at Royston to balance distances between Cambridge and Norfolk and London and thereby assist SERV Suffolk and Cambridge - Introduce use of ‘What 3 Words’ for location identification - March 2021 - Final agreement on car acquisition with funding from Masons - April /May 2021 3-Jan-22 SERV HNB Annual Report 2021.docx 9 ## **SERV Herts & Beds – The Bloodrunners** ## **CHARITY NO:** 1180326 - Introduce Fleet Custodians to optimise and maximise use of Fleet Vehicles by all membership - Jun / Jul - Equipment finally moved from Access Storage, allowing SERV to end that agreement and save approximately £800 per annum - Request from Luton and Dunstable to assist with Pharmacy distributions to patients at home - Aug / Sep - Review of workload for Keech Hospice as pressure grows on riders - Many of group join together in memory of John Warner, a long serving and very active member show passed away in July. Many bikes accompany John Hearse to his final service - Oct - AGM and invitation to join Committee - Queens Award Voluntary Sector nomination received - Nov / Dec - Major effort to review all SERV procedures and documentation in light of QAVS nomination - Registered with Fund Raising Regulator ## **Financial Statement** The following SERV Herts & Beds Receipts and Payments account reflects a financial period starting on 01/01/2021 and ending 31/12/2021 Fundraising in 2021 has been very successful despite the challenges around the pandemic. Fundraising activity comprises a combination of cash collection outside selected supermarkets, individual donations and money raised from giving a number of talks about the charity’s activities. In addition, this year we received a large single donation for the purchase of a car. Regular expenditure comprises purchasing bespoke clothing (motorcycle jackets etc.), promotional material and vehicle running costs. In addition in 2021, we also purchased a number of Helite Air Vests to make available to all members at a discount. Day to day running expenditure in 2021 was slightly lower to that in the previous year, further demonstrating the thought that has gone in to all cost related matters. 3-Jan-22 SERV HNB Annual Report 2021.docx 10 **CHARITY NO:** 1180326 ## **SERV Herts & Beds – The Bloodrunners** ||**SERV HERTS & BEDS**

**Charity Name**|**SERV HERTS & BEDS**

**Charity Name**|**SERV HERTS & BEDS**

**Charity Name**|**1180326**
**No (if any)**|**CC16a**| |---|---|---|---|---|---| ||**Receipts and payments accounts**||||| ||**For the period**
**from**|01/01/2021
Period start date|**To**|31/12/2021
Period end date|| ||||||| |**Section A Receipts and payments**|||||| |**A1 Receipts**|**Unrestricted**
**funds**
**to the nearest £**|**Restricted funds**
**to the nearest £**|**Endowment**
**funds**
**to the nearest £**|**Total funds**
**to the nearest £**|**Last year**
**to the nearest £**| |
DONATIONS|**30,800**|**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**|**-**|**30,800**|**20,483**
**-**
**2,710**
**5,158**
**-**
**-**
**-**
**-**| |MEMBERS CLOTHING DONATIONS|**11,850**||**-**|**11,850**|| |FUNDRAISING EVENTS|**2,835**||**-**|**2,835**|| |VAT REFUNDS & INTEREST ON DEPOSIT
A/C|**1,446**||**-**|**1,446**|| ||**-**||**-**|**-**|| ||**-**||**-**|**-**|| ||**-**||**-**|**-**|| ||**-**||**-**|**-**|| |**_Sub total_**_(Gross income for AR)_|**46,931**|**-**|**-**|**46,931**|**28,351**| |**A2 Asset and investment sales,**
**(see table).**|||||| |
SALE OF HONDA PAN EUROPEAN
MOTORCYCLE (in 2020)|**-**|**-**
**-**|**-**|**-**|**500**
**-**| ||**-**||**-**|**-**|| |**_Sub total_**|**-**|**-**|**-**|**-**|**500**| |**_Total receipts_**
**A3 Payments**|||||| ||**46,931**|**-**|**-**|**46,931**|**28,851**| ||||||| |
COST OF FUNDRAISING EVENTS AND
VEHICLE RUNNING COSTS|**7,405**|**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**
**-**|**-**|**7,405**|**3,952**
**690**
**8,042**
**1,714**
**508**
**-**
**-**
**-**
**-**| |RENT/HIRE OF ROOMS|**393**||**-**|**393**|| |CLOTHING AND TRAINING|**17,018**||**-**|**17,018**|| |PROFESSIONAL FEES, DBS CHECKS AND
INSURANCE|**7,036**||**-**|**7,036**|| |PRINTING, POSTAGE, STATIONERY AND
COMPUTER SUPPLIES|**122**||**-**|**122**|| ||**-**||**-**|**-**|| ||**-**||**-**|**-**|| ||**-**||**-**|**-**|| ||**-**||**-**|**-**|| |**_Sub total_**|**31,974**|**-**|**-**|**31,974**|**14,906**| ||||||**-**| |**A4 Asset and investment**
**purchases, (see table)**|||||| |PURCHASE OF MOTORCAR|**19,550**|**-**
**-**|**-**|**19,550**|| ||**-**||**-**|**-**|| |**_Sub total_ **|**19,550**|**-**|**-**|**19,550**|**-**| |**_Total payments_**
**_Net of receipts/(payments)_**
**A5 Transfers between funds**
**A6 Cash funds last year end**
**_Cash funds this year end_**|||||| ||**51,524**|**-**|**-**|**51,524**|**14,906**| ||||||| ||**- 4,593**|**-**|
**-**|
**- 4,593**|**13,945**| ||**-**|**-**
**-**|**-**|**-**|**-**
**24,608**| ||**38,553**||**-**|**38,553**|| ||**33,960**|**-**|
**-**|
**33,960**|**38,553**| CCXX R1 accounts (SS) 14/03/2022 1 3-Jan-22 SERV HNB Annual Report 2021.docx 11 ## **SERV Herts & Beds – The Bloodrunners** ## **CHARITY NO:** 1180326 ## **Section B Statement of assets and liabilities at the end of the period** |CCXX R1 accounts (SS)
**Categories**
Signed by one or two trustees on
behalf of all the trustees
**B1 Cash funds**
**B2 Other monetary assets**
**B4 Assets retained for the**
**charity’s own use**
**B5 Liabilities**
**B3 Investment assets**|1
Signature
**Details**
**Details**
FOUR MOTORCYCLES
ONE MOTORCAR
COMPUTERS, PROJECTORS & OTHER
EQUIPMENT
JACKETS, BOX COVERS & STRAPS
GAZEBOS & OTHER EQUIPMENT
CURRENT ACCOUNT
DEPOSIT ACCOUNT
**Details**
**Details**
**_Total cash funds_**
(agree balances with receipts and payments account(s))
**Details**|**Unrestricted**
**funds**
**to nearest £**|**Restricted funds**
**to nearest £**|**Endowment**
**funds**
**to nearest £**| |---|---|---|---|---| |||**5,114**|**-**|**-**| |||**28,846**|**-**|**-**| |||**-**|**-**|**-**| |||**33,960**|**-**|**-**| |||OK|OK|OK| |||**Unrestricted**
**funds**
**to nearest £**|**Restricted funds**
**to nearest £**|**Endowment**
**funds**
**to nearest £**| |||**-**|**-**|**-**| |||**-**|**-**|**-**| |||**-**|**-**|**-**| |||**-**|**-**|**-**| |||**-**|**-**|**-**| |||**-**|**-**|**-**| |||**Fund to which asset**
**belongs**|**Cost (optional)**|**Current value**
**(optional)**| ||||**-**|**-**| ||||**-**|**-**| ||||**-**|**-**| ||||**-**|**-**| ||||**-**|**-**| |||**Fund to which asset**
**belongs**|**Cost (optional)**|**Current value**
**(optional)**| ||||**59,160**|**38,000**| ||||**19,550**|**14,000**| ||||**1,672**|**-**| ||||**3,136**|**-**| ||||**3,388**|**-**| ||||**-**|**-**| ||||**-**|**-**| ||||**-**|**-**| ||||**-**|**-**| |||**Fund to which**
**liability relates**|**Amount due**
**(optional)**|**When due**
**(optional)**| ||||**-**|| ||||**-**|| ||||**-**|| ||||**-**|| ||||**-**|| |||Print|Name|Date of approval| |||Ian|Hunt|19-Mar-22| |||Nick Bailey||19-Mar-22| |||||14/03/2022| CCXX R1 accounts (SS) 3-Jan-22 SERV HNB Annual Report 2021.docx 12 CHARITY COMMISSION FOR ENGLAND ANO WALES Independent examinerfs report on the accounts Section A Independent Examiner s Report Report to the trusteesl members of SERV HERTS & BEDS On accounts for the year ended 31. December 2021 Charity no (rf any) 1180326 Set out on pages 10. 11 and 12 of the Annual Report I report to the trustees on my examination of the accounts of the above charity (Ihe Trusn for the year ended 3111212021. Responsibilities and As the tharity trustees of the Trus( you are responsible for the preparation basis of report of the accounts in accordance the requirements of the Charities Act 2011 fth• A¢r). I report in resped of my examination of Ihe Trust's accounts carried out under seclion 145 of the 2011 Act and in carrying out my examination, I have followed the applicable Directions given by the Charity Commission under section 145{5)(b) of the Act. I have o)mpleted my èxamination. I confimi that no material matters have come to my attention ( ") in connection with the examination which gives me cause to beI￿ve that in, any material respect.. a￿￿Unting records were not kept in acc£)rdance with section 130 of fhe Act or the accounts do not accord wtth the accounting records Independent examinerfs statement I have no concems and have com6 across no other matters in conneclion with the examination to whith attention should be drawn in order to enable proper understanding of the accounts to be reached. ' Please delete Ihe worfs in the brnckets rf they do not apply. Signed: Name: Mr. David v￿IdeY Relevant professional qualification{s) or body (rf any): Ac¢ounlanVAuditor (Retired) Address: 9 Waverley Road St. Albans HertfOrdshI￿ AL3 5PB IER October 2018