
**Trustees’ Annual Report for the period** 

**From 01/01/2020                 To 31/12/2020** 

**Charity name: V22 Communities** 

**Charity registration number: 1180229** 

## **Objectives** 

_“It's open to everyone. A true community.” –_ Library User 

Since mid-2016, a number of local organisations and residents have come together in Lewisham to transform their former public libraries into community libraries, complemented by work and event space. Partners include neighbouring landlords, local traders’ associations, local entrepreneurs, residents’ associations, Lewisham Library Services, and over 100 volunteers. Together we have also incorporated this CIO - V22 Communities - to form an ongoing umbrella organisation and guardian for our work into the future. 

The object of V22 Communities is to keep these libraries open as a free public resource. Our formal objects are: 

1. _The provision of public library services in the London Borough of Lewisham and in other locations where the trustees decide to operate._ 

_2. To promote for the benefit of the residents of the London Borough of Lewisham, and in other locations where the trustees decide to operate, and in the surrounding areas and communities, the provision of a public library for recreation and or other leisure time occupation of individuals who have need of such facilities by reason of their youth, age, infirmity or disablement, financial hardship or social and economic circumstances or for the public at large in the interests of social welfare and with the object of improving the condition of life of the said residents._ 

_In furtherance of these objects but not otherwise, the trustees shall have power:_ 

_To establish or secure the establishment of a community centre and to maintain or manage or co-operate with any statutory authority in the maintenance and management of such a centre for activities promoted by the charity in furtherance of the above objects._ 

_Nothing in this constitution shall authorise an application of the property of the CIO for the purposes which are not charitable in accordance with [section 7 of the Charities and Trustee Investment (Scotland) Act 2005] and [section 2 of the Charities Act (Northern Ireland) 2008]_ 

## **Activities** 

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Forest Hill Library has been running under the community model since 2016. Manor House has been running since 2017, and in 2019 we took on Sydenham Community Library. 

All three buildings service a massive need in the community: as well as being able to continue to borrow books due to the involvement of, and partnership with, Lewisham Library Services, people come here for a variety of reasons. Senior citizens come to sit and read in a warm public space, young people come here en masse to study before exams, mothers come with their children for rhyme time and extra lessons on offer in one of our community studios, people come for courses, workshops, events and even weddings, but they also come just to be in a public space without feeling obligated to spend money or be constrained by time. 

“ _A community space. The perfect place to revise and work_ ." – Young Library User 

Six community studios formerly ran a variety of events and activities, from baby yoga to befriending and mental health groups. As Covid restrictions lift we are tentatively started to run such activities again. 

In addition to services for the community, formerly unused spaces in the buildings are let out to artists, not-for-profit organisations, entrepreneurs and creative businesses as affordable studio, workspace, desk and event space. This income keeps the buildings open, lit, heated and serviced. 

Despite a very difficult and challenging year, the Trustees have had regard to the guidance issued by the Charity Commission on public benefit, and believe they adhere to these guidelines in staying open to everyone, as much as the national lockdowns have allowed. 

## **Achievements and Performance** 

An unremarkable start to 2020 soon turned into a year where we became almost entirely physically closed for the final nine months of the year, with click-and-collect services operating when possible. 

Prior to going into full lockdown, some people were already staying away but until that point, both visitor numbers and issue numbers continued to remain steady. 

While closed to the public, as far as possible, we continued to offer co-ordinated online services for users in co-operation with the local council and providers such as Booktrust, The Reading Agency and RBDigital to promote online resources and positive thinking. 

_“I was delighted when the library stayed open during lockdown. It was a lifeline for the community and especially the innovative way you organised your borrowing books - lucky dips etc. The idea was not only great but successful and an emotional boost in a time of isolation.”_ – Library User 

## **Pre-Covid** 

Visitor numbers of > 90,000 No of community projects: 39 

New partnerships with local organisations, groups and educational institutions: 30 

## **During Covid** 

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From the end of March we were closed until lockdown eased, then re-opened for clickand-collect from July until the end of October (2 and then 3 days a week for 4 hours, for users to borrow and return pre-booked titles and pick up ‘lucky dips’ for children). 

During the lockdown of November we were closed, continuing to support other libraries fulfil orders. In December we returned with click-and-collect. Lockdown 3 began with a very minimal click-and-collect: just 1 day a week as we minimised the risk, but after only 1 week we had to move back into full lockdown. This situation was then under review every two weeks. 

We were pleased to offer the Community Studios at Manor House, free of charge, to the NHS Midwives team for 6 months during the major lockdowns. They were one of only 2 such services open and running in the area. They helped an average of 60 people per day (not including babies), 7 days per week, for 6 months – more than 10,000 births which we are proud to have supported in a small way. 

## **Issue Figures** 

Forest Hill ( > 58,000); Manor House ( >  40,000); Sydenham ( >  12,000) making a total of over 110,000 books across the libraries. 

Of those issues, just over half are Children’s Fiction in Forest Hill, just under half are at Manor House and almost three-quarters of issues at Sydenham are junior fiction titles. Teen Fiction is far more important at Forest Hill, with almost 1,500 titles being borrowed, compared to just over 600 at Manor House and less than 150 in Sydenham. Adult Fiction to Non-Fiction ratios are 5:3 in Forest Hill, 7:4 at Manor House but almost 1:1 at Sydenham, where the need for information is clearly in parallel with those reading for pleasure. 

Children’s Fiction is by far the most popular section in the library, perhaps not surprising given that children are likely to borrow 5 to 10 books at a time, where an adult will generally only borrow 1 or 2. The younger the child, the higher the figure, with borrowing of picture books and board books making up over a third of the children’s issue figures, compared to fiction for the over 9’s, which is less than 10% of Junior Fiction issues. 

## **Visitor Numbers** 

Perhaps not surprisingly, Sydenham Library gets the fewest visits, this is largely due to the sporadic and occasional opening times we inherited. The library was getting around 30,000 annual visits prior to V22 taking over, but with the number of days and hours extended, and the hours standardised, we expect the number of visitors to rise strongly in the coming year. 

In a normal year, Forest Hill library averages around 11,000 users per month, with Manor House generally getting more than 20,000 visits across the library and function spaces, making it the most visited library in the borough. The proximity to the park and the variety of community activities in a building, that is also a destination for visitors from miles around, help boost the numbers and mean that V22 libraries total over 400,000 visits in a regular year. 

## **Forest Hill Library Community Garden** 

We are very pleased to be supporting 2 young horticulturists and mental health workers in the development of the Library Garden as a space for volunteers, in particular with mental health issues, but also just for those who need a green space in which to meet safely and talk and relax in these difficult times. They liaise with local employment services, Forest Hill Jobcentre, addiction and mental health services, to recruit their 

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volunteers and amazing progress has been made on the garden. They also use the Louise House Community Studio to run workshops and free events for the community. 

## **Carbon Footprint** 

We are examining various possibilities around trying to reduce our carbon footprint and have entered a process of examining the buildings and the way we operate to see if we can make some progress towards becoming carbon neutral. 

With the support of Lewisham Council, we have retrofitted all the lights at Manor House to use LEDs. 

We have engaged with Harry Paticas of Retrofit Action for Tomorrow and SELCE to conduct an assessment. Harry has recently worked in a number of Lewisham Schools to do similar things, and SELCE have been successful in getting a number of grant-funded projects to replace old lighting with cheaper and more efficient LED options. 

## **Future Challenges** 

At the time of writing, we are at a stage of optimism and relaxation of the epidemic and are back to an almost regular service, but with new challenges. 

Unemployment is high, the digital skills shortage among some elements of society has been significantly highlighted during the lockdowns, and will need addressing. We are experiencing a massive uplift in demand for computers in the library, not only from those seeking to improve their skills, but also from job seekers, new benefit applicants and those seeking further aid and support. 

_“The fact that it is open is a blessing. At the moment my favourite thing is the computer resources like printers. Not everyone has easy access to a computer and printer at home."_ – Library user 

Many of our volunteers have been unable return and we need to train and support more recruits. 

There are also questions over the library services themselves: funding cuts are coming, and it is expected that this round will not see the protection of library services - they are likely to face some serious issues. 

We will continue to try and deliver all the services we possibly can and add to those where needed. Our bank of dedicated volunteers continues to amaze, and this support has not waned as we have returned, although we see a few different faces at the counters. 

## **Financial Review** 

## **Covid19 Impact** 

The effects of the pandemic have been far reaching. V22 has 3 libraries to run, in old buildings, with 3 lots of overheads attached. Income from services such as photocopying and printing entirely dried up, while the leases on those machines have continued, and while the overheads within the buildings diminished slightly in terms of lighting and heating the library spaces themselves, these have continued throughout the year. Cleaning costs have increased and additional costs such as hand sanitiser and pumps have had to be met. We have also had additional work involved with risk assessments and staff protocol documents that have had to be drafted and re-drafted with every 

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change in guideline and tier level. We have also been unable to operate the 6 community studios and hire spaces across the libraries. 

All of these income shortages combined, add up to a very large dent in regular income which helps to fund the management of the libraries. 

Covid funding came in the form of various Government schemes, and these have certainly helped – the original grants that were issued to all properties with business rates accounts were paid against all of the libraries and we have been able to put one of our managers on furlough and then flexible furlough. 

V22 Foundation – who manage the buildings - were successful in gaining Arts Council England Funding, in particular to pay the rent of those studio holders struggling through Covid. This meant that key income for keeping the buildings running was still available. 

We have been unsuccessful in applications for many other funds for which we have applied during the down time. However, we have made a great deal of progress in understanding what funders require and changes we need to make internally to improve our chances of success. A new funding strategy is currently underway, and part of that process will involve employing a funding officer to oversee the grants and foundations applications. 

## **General** 

The Friends of Forest Hill Library scheme donated a total of £1,441 and we received a donation for the use of our facilities of £1,058. The Forest Hill Society ran a children’s book sale and managed to raise £450 for the libraries. 

V22 Foundation – a not-for-profit company limited by guarantee who holds the leases of the wider premises in which the libraries are located - loaned the CIO £500 to start up its bank account. This was returned in the year. 

Administrative support costs of £7,029 reflect amounts paid by V22 London Ltd, net of furlough grants, on behalf of the CIO to our Forest Hill Library Manager. 

## **Reserves Policy** 

At 31 December 2020, we held cash at bank of £49,142 and liabilities to pay of £21,125 leaving reserves of £28,018. This equates to at least 5 months’ unrestricted payments, to cover emergency situations which may arise. 

## **Principle Risks** 

Risks to the charity at this stage include the withdrawal of support from other V22 companies before the CIO is self-sufficient. V22 has committed to support the CIO in its start-up phase. V22 Communities is also looking to recruit a dedicated fundraiser to assist in raising funds for future core costs. 

The future impact of the ongoing pandemic cannot be predicted but we hope to face it with the same bravery and resilience which our managers, our volunteers and our studio holders have shown thus far. 

## **Structure, Governance and Management** 

The charity is constituted as a CIO with a Constitution as a governing document. 

The Trustees meet quarterly unless more regular meetings are required. 

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Eligibility for trusteeship includes that: 

(a) Every charity trustee must be a natural person. 

(b) No individual may be appointed as a charity trustee of the CIO: 

• if he or she is under the age of 16 years; or 

• if he or she would automatically cease to hold office under the provisions of clause [12(1)(e)]. 

(c) No one is entitled to act as a charity trustee whether on appointment or on any reappointment until he or she has expressly acknowledged, in whatever way the charity trustees decide, his or her acceptance of the office of charity trustee. 

(d) At least one of the trustees of the CIO must be 18 years of age or over. If there is no trustee aged at least 18 years, the remaining trustees may only act to call a meeting of the charity trustees, or appoint a new charity trustee. 

## **Number of charity trustees** 

There must be at least three charity trustees. If the number falls below this minimum, the remaining trustee or trustees may act only to call a meeting of the charity trustees or appoint a new charity trustee. 

There is no maximum number of charity trustees that may be appointed to the CIO. 

## **Appointment of charity trustees** 

The 3 founding trustees continued in office throughout 2020. We were pleased to appoint 3 new trustees in 2021. 

## **Related Parties** 

V22 Communities is related to other V22 companies through its name; being reliant on financial support from these companies within its start-up phase; and through Kathleen Tara Cranswick who is both a Trustee and the Director and Founder of the V22 Group. 

## **Potential conflicts of interest or loyalty are dealt with as follows:** 

A charity trustee must: 

(a) declare the nature and extent of any interest, direct or indirect, which he or she has in a proposed transaction or arrangement with the CIO or in any transaction or arrangement entered into by the CIO which has not previously been declared; and 

(b) absent himself or herself from any discussions of the charity trustees in which it is possible that a conflict of interest will arise between his or her duty to act solely in the interests of the CIO and any personal interest (including but not limited to any financial interest). 

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Any charity trustee absenting himself or herself from any discussions in accordance with this clause must not vote or be counted as part of the quorum in any decision of the charity trustees on the matter. 

## **Charity trustees** 

The founding charity trustees are as follows, and were appointed for the following terms: 

Kathleen Tara Cranswick for 4 years Michael Jonathan Abrahams for 3 years Ralph Derek White for 3 years 

## **After the year end the following Trustees were appointed** 

Taz Khan Des Reid Eloise England 

## **Reference and Administrative details** 


**----- Start of picture text -----**<br>
Charity name V22 Communities<br>Other name the charity  V22<br>uses<br>Registered charity  1180229<br>number<br>Charity’s principal  10-16 Ashwin street<br>address London<br>E8 3DL<br>**----- End of picture text -----**<br>


## **Names of the charity trustees who managed the charity during the period** 

**Name of person (or Office Dates acted if body) entitled to Trustee name (if not for whole appoint trustee (if any) year any)** 1 Kathleen Tara Cranswick 2[Michael Jonathan Abrahams] 3[Ralph Derek White] 

## **Declarations** 

7 



The trustees declare that they have approved the trustees’ report above. 

**Signed on behalf of the charity’s trustees** 

## **Signature(s)** 


**Full name(s)** Kathleen Tara Cranswick 

**Position** Trustee **Date** 28/10/2021 

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V22 Commurtii•s
1180229
Receipts and payments accounts
CC16a
For the period
from
0110112020
3111212020
To
Section A Receipts and payments
Unrestrlctsd
funds
Restricted
funds
tothe wrost É tothe ne7wESt£ tothe rnarest£
Endowment
funds
rotal funds
Last year
to the nearEtst£
10 the neare8t£
A1 Recei
Volunta Dol￿tions=
Friends of F(Kesl Hill Library
ations for u5eof fa¢ilibO6
1.626
G¢)vemment 8u8lne89 Grants
110.(
Book sal6$
Toss Income
ARJ
111949
f12.949
1.626
Inv
en
(gee tsblel-
Loan received from external furKler
1t2.949
A3Pa
ents
Library management and Thante￿￿
5etVKes
Admini$trattve swrt rnsts
Prowty rates
Bank charges
Accountancy
IT support
$0,254
7.029
870
7.029
72
720
720
Sub totsi
1.970
A4 Asset and investment
urchases
see table
Loan re
aid lo extemal funder
Sub total
Net of recelpW{payments)
A5 Transfers between funds
A6 Cash funds last year end
Cash funds this year end
49.142
1•

Section B Statement of assets and liabilities at the end of the period
Unrestrictgd
funds
to nwwest £
Restricted
funds
Endowrn8nl
funds
to t)8ai88t£
Categories
Details
to nDJrest£
81 Cash funds
49.142
Total ¢ash funds
49,142
$1)
Unrestrlcted
fvnd$
to ntrarost £
R•$trfct8d
fund5
Endowment
fund$
to neaTest £
Details
to noare5t£
towbich
Colt Iopiiofta
Currentvalug
Detslts
B3 Inv•stment assets
FLtnd towhich
Oetails
081 lopb"or•ri
Currentvalue
onal
B4 As66t8 retalnod for th?
charlty'8 own u80
Fund to whiGh
Amount du•
nal
21.125
Whpn due
Details
rthnts tosUp￿1&S
B5 Liabilities
UnreslnrAed
Sign8d by one or ts¥o trn8te¢3 on
betta￿of 811 thè trustees
Date of
roval
SvJnature
Print Name
Kath￿n Cran$wik
2811012021

CHARITY COMMISSION
FOR ENGLAND AND WALES
Independent examiner's
report on the accounts
Section A
Independent Examiner's Report
Report to the trustsesl
members of
V22 COMMUNITIES
On accounts for tho year
ended
31 DECEMBER 2020
Charity no
lif any
1180229
Set out on pages
10t011
I report to the trustees on my examination of the accounts of the above
charity (llhe Trust.) for the year ended 3111212020.
Responsibilities and As the charrty trustees of the Trust, you are responsible for the preparation
basis of report of the accounts in accordan￿ with the requirements of the Charities Act
2011 ("the Act.).
I report in respect of my examination of the Trust's accounts carried out
under section 145 of the 2011 Act and in carrying out my examination, I
have followed the applicable Directions given by the Charity Commission
under section 145{5){b) of the Act.
I have completed my examination. I confimi that no material matters have
come to my attention in connection with the examination which gives me
cause to believe that in, any material respect..
accounting records We￿ not kept in accordance with section 130 of
the Act or
the accounts do not accord with the accounting records
Independent
examiner's statsment
I have no concerns and have come across no other matters in connection
with the examination to which attention should be drawn in orderto enable a
proper understanding of the accounts to be reached.
Slgned:
Date:
2811012020
Name:
Mark Fryza
Relevant professional
qualification{s) or body
lif any):
The Institute of Chartered Accountants in England and Wales
Address:
Suite 6. Chequers Bam, Chequers Hill.
Bough Beech,
Kerrt. TN8 7PD

Section B
Disclosure
Only complete if the examiner needs to highlight matters of con￿rn (see CC32,
Independent examination of charity accounts: directions and guidance for
examiner5).
Give here brief detsils of
any itoms that the
examinerwlshes to
disclose.