CARRIERS OF HOPE. COVENTRY CIO
Reglstored Charity 1180105
A charitable incorporated org8nisatlon
REPOFff OF THE TRusfEES
AND
FINANCIAL STATEMENTS
Year ending 31 December 2023
•p
The Que•n's Award
lor Voluntary Service
ERS OR
Circle
Friends

C4rriers of Hope. Coventry CIO
CONTENTS
Page
Report of the Trustees
Reference and Administratlve Information
14
Report of the Independent Examiner
16
Statement of Financial Activitie8
17
Statement of Cash Rows
19
Notesforming part ofthe Fin8nci8lStatements
20

Carriers of Fknpe. Coventy CIO
REPORT OFTHE TRUSTEES
forthe year ending 31st December2023
BACKGROUND
This charily, a Charitable Incorporated Organisation, became 8Cttve on 1 January 2019
when it took over all the functions, assets and liabilities of C8rriers of Hope Coventry. a
charitableTrust. throughwhich allthe charity'swork had been conducted since its creation
in 2011. There was no change in the objects and scope as between the CIO and its
predecessor charity, which immediately became dormant and was rernoved from the
rogisterof charities in January 2019.
OBJECTS
The objects ol the charlty as set out in the constitution are:
To promote any charitable purpose. primarily for the benefit of Asylum Seekers. Refugee8
and New Migrants living in Coventry, in particular but not exclusively the advancement of
educ8tion. the protection of health and relief of poverty and to provide or as8lSt in the
provision of facilities in the interests of social welfare for recre8tlon or other leisure time
occupation of indlviduals who have need of such facilltie8 by reason of theSr youth. age,
infirmity or disability, financial hardship or soc181 circum8tance8 wlth the object of
Improving their conditions of life.
PUBUC BENEFIT
The charity constllutes a public benefit entity as defined by the accounting standard FRS
102.
The trustees have paid due regard to the Ch8rlty Comrni88ion'8 guidance on public benefit.
The Charity meets it8 public benefit obligations by responding to requests from refugees.
asylurn seekers and migrants for support forthemselves and theirl8milies. The support is
provided either financially, in toodstuffs. household requirements, baby requirements,
education or advice.
CHARrrABLE AcnvmES AND ACHIEVEMENTS
Transltlonalyoar: In 2023we sawa change to ourOrganisation81 leadership. Several maln
long-temi grants completed, and some team members took the opportunity to move on,
making it 8 transilional year. We were still feeling the aftereffects of the Covld pandemic 80
took action lo revert to a pre pandemic position whist taking the opportunity to make
improvements to our operations. One major change was to utilise the new client database
and request all Clients to register their information. We collected much mor8 detailed
familyinformaiion and issued out membership cards.Thisgreatlyspeeded upclientaccess
to our events and allowed more accurate understanding of which Clients were attending
the events. Usingthe new information. we were now able to identify and prioritise families
lor other types ot support such as those viith school age children for our Uniform and
Christmas projects.
During 2023 the charity pursued its charitable objects through a variety of activitie8 and
Projects:

Caniers of Hope, Coventy CIO
Roport of the trustoe8
Cilent Faclng Events: We run three weekly community events, explained below. which
bring our clients together to meet specific needs. Common to aLI our events is making
professionals available via numerous partners offering their advice and services. Our aim
on relieving the impacts of poverty means that we focus on creating partnerships with
agencies and organisations that provide help and access to education, health and financial
advice and information.
Also. our events create safe social spaces that Clients can enjoy time Meeting up together,
make friendships and enjoying tea and coffee from the caf8.
Ourthree events are:.
Communlty Drop In: In 2023 our monthly event reverted to a weekly In September. Stalls
were set up in the venue for clients to come to collect the 8ssenli81 items they need. With
a Communitycafe on site this created a settingfor Clientsto socialise. Themed eventswith
8 specificfocu80n distribution of items such as clothes, household iternsortoys took place
throughout the ye8r. Returnlng to th18 more regular Cllent face to face operation meant that
we reduced the requests actlvityvla the dedic8ted helpline.
WoridFoods Food Hub: 2023 Saw our culturally relevant SOCi81 supemarket exceed It8
maxlmurn capacity of 100 members. The Cosl-of-Living crisis brought new Clients as well
88 ones retuming who we had helped to move on. The net cash c08t of each bag of food
18 now £30 thanks to food donatlons that help us keep it down. Currently, we are 3pendlng
over £1,500 perweek on food, on top of the other costs of runningthis project. Fortunately,
we secured 8 community organisations cost of living grant which meant we could maintaln
th1$ c8pacity whll8t making Improvement plans for 2024. Overall, 3,365 families benefited
from 8 weekly Shopping bag frorn our Food Hub event alongwith an additional 250 f8mllie8
receiving bags outside the event. Clothes, provided by our partner ch8rity. Clothlng
Coventry. were also distributed atthe Food Hub alon8With toiletries, cleaning and hygiene
essential items.
Let's Play: This is a weekly play group for parents and their pre-school children to Learn
English Together Through Play. Singing plays a big part in the children's learning along with
parental support around child behaviour, child development, child caring skills e.g. potty
training, breast feeding. and general caring for b8by.
ProJo¢ts In 2023
Furnlture Project: Twoto three times each weekthe Fumiture Projectteam collect donated
fuinlture and household Item8 ano QlsirlDuie thern to tamllles In neea. New Items ere
bought in special cases where the required item may be more specialist and has not been
donated to us. More than 1,800 iterns were delivered in 2023.
Emergency Projoct: When we are contacted about families moving into empty properties
we provide an emergency pack in orderto enable thern tosettle in their new homes quickly,

Carri8rs of Hope, Coventy CIO
Report of tho trustees
containing somethingto sleep on. somethingto sit on, somethingto cookon. plus bedding
and a kitchen pack of pots. pans. plates and cutlery.
Baby Bags Project: These are delivered to expectant mothers at their homes, and they
contain eVe￿h1ngtheY need forthemselves and their babywhen going into hospital and for
whenthey return home.Theyinclude everythingthat newbabies ne8d- pushchair, carseat,
cot etc. A return visit is carried out after 3 to 6 months to promote Let's Play and deliver
items relevant to that age and 8t8ge of development. During 2023 170 babi88 were
8UPPOrted by our project.
School Unlform Projoct: The annual distribution of money to purchase uniform items took
place in July and September. to promote their entry into their new school educ8tion. 193
chlldren were supported in 2023 through this project.
Communlty Aiiotm•nt: The children involved in Let's Play, together with their older
85blings, have benefitted greatly from attending time In the outdoors 8t a Chlldren's
CommunityAllotment. In 2023we ralsed fund88nd erected 8 large polytunnelwhlch meant
more activities could be undertaken with the children despite the weather. Allotment
produce has been donated to families and to the WorldFoods Food Hub. The partnership
with the local primary 8chool means that Carriers, children and Earlsdon children can form
friend8hips. In 8UPPOrt of communitycoh88ion.
Chrl8tma• ProJo¢t: Donaled Christmas present8 were dlstributed to over 800 children,
alongwith Christmas"goodies" lo around 300families. 75Christm88food parcels donated
by the Quakerswere also distributed viathe Food Hub.
Cllent Proces$•s
Cllent H•lpllne Text Servlca: Our dedlc8ted Client holpllne established for the P8ndemlc
sawa lar8e reduction in activity in 2023, from 791 calls in 2022to 163 calls in 2023 as clients
connect with us more and more In person. It is now Intended to be In place just for
emergency use.
Cuent Contact Intorvlews ICCI): Families deerned to be at risk. who are newto the city or
have reported difficulties, are invited to attend a client Contact Interview to assess needs
and to create an 8Ction plan forthem. These interviews were carried out by two of the pald
staff. recently OISC level 1 qualified, and three members of the tx)8rd of trustees at our
events. Additionalteam members,volunteers and trustees were also trained durlng2023to
collectand register basic¢lient information atourevents. Where familieswere identified as
high ri¥klhen these wore peaaed on to the CCI team tor speGialised support. This meantw¥*
were able to interview a larger number of families and allow the CCI team to specialise on
the high-risk cases. We registered over 1100 families in that Way and the CCI interviewed
658 families up from 246 in 2022.
Waste rocycllng: We are always aiming to be more environmentally conscious. By
disposing of surplus goods in more thou8htlul ways we aim to reduce the amount going to

Carriers of Hope. Coventy CIO
Report of tho trustMs
landfill. It enables other charities to benefi't frorn our surplus. saves money on rubbish
collections and re-uses items which could generate income to benefit more families. In
2023 we formed a partnership with Warwick Universitywhich saw us worktogetherto
collect the discarded items from the student residences. Several van loads of kitchen and
bedroom items were retrieved and those items in a good condition were sold back to the
next year's students. raising vital funds. whilst the remaining items were cleaned up and
offered to ourfamilies.
PArtnershlps: During 2023 we foeussed more energy on creating partnerships with
org8nisations and agencies that would benefit our families. Our ability to connect with our
client base is an attractive feature tor org8ni88tions trying to provide specialist support to
thls hard-to-reach group. We were awarded commissioned work from Public Health via the
clty councilto deliver the Health Access for Refugees Programme. This is to make sure our
families connect and engage with the health services available. Another partner8hip with
the Famlly Hubs allows us to m8nage and provide a baby car seal 8ervlce for Mothers
leaving hospital after childbirth.
We r88ponded and dealt with 293 referrals from 34 different agencles during 2023.
We are key member8 of various networks In Coventry th8t allow the sharlng of vltal
informatlon regarding potential imp8Cts being faced by our f8mllSes and worklng together in
collabor8tion to respond to these ri8k8. These are the Coventry Migration Network and the
Coventry Food Network made up of like-mlnded organisation8.
L•adershlp and Governanc•
New Leadership: A board tru8tee took up the p08ition of unpald Interim CEO through the
period of transition to cover the management gaps whilst the board re-evaluated the
Leadership requirements for the organisation. A review of staffing and m8n8gement
arrangements was carried out during the year and the organlsation design completed.
Using the revlsed strategy with a renewed focus on Client Progression, Volunteers and
P8rtnershlps 8 newmanagerwas recruited intothe role ofclient Progression and Volunteer
Manager. This allowed us to improve our volunteering processes and co-ordination.,
Increasingthe number ofvolunteeringopportunities.
Recruitment activities w8r8 also prepared to source Director ol Operations and
Partnership8, a Client Response Manager and Food Project Leader roles in early 2024.
Tho CarrlorsTeam:Ther8 were 14 paid employees workingwiththe charityduringthe year.
Except for two full time posts, all of these were part-time with the number of hours ranging
from 6 to 25 perwee

carrie￿ of Hop8. Coventy CIO
Report of the trust•o$
At the end of 2023 we have the following staff team in post:
Rola
Porson
Andrew Sayers,
Board Trustee and Trè8$urer
Interlm CEO (unpald). 8180 ¢oveiingthe Food Project
Asslstantto the CEO
Cilent Progr•i8lon and Volunt••r Tum managingthe
followin
two members of that team.
Suesampson
Cuèm Cont8Ct Worker
Lorena Aires
Admin Asslst8nt at WorldFoods Food Hub. Client
Contact Worker18nd Ar8bic Translation)
Chlidr•n'i Team. managing the lollowingtwo members
of staff.
Rinan Fatsyer
Volunteèr C(Trordlnator for the Baby Project; and
Community Drop In Events
Michelle McHlkoma
Education, Tralnlng and Employment Worker.
Project L•ad•r ol th• Fumltur• ProJ•ct, m8n8ging the
followln
member of staft.
Dr Lln Armstrong
Volunteer Co-ordinaior for the Fumiture Project
Ne81 Probert
Offlc• and Fln•nc• M•n•q•r, maneglngthe followln8
member of st8ff.
Volunteer Coordinator atthe W8rehou8e
Namrlne Robgrt
The followln8 member8 of staff left thè org8ni8atlon durln8 2023:
Nlcolas Far8d8y. Pip Mertin. Karen Everitt
Voiunt••r8
Wearevery proud ofourtrackrecord in recruitingand retainingvolunteers, especiallythose
clients who have progressed on to become volunteers. Altogether during 2023 we have 8
pool of approximately 153 volunteers, 102 of whom are the most actively involved and the
rem8inder ofwhom are involved in occasional activities such as the Donors of the Week or
beingcarriers of Hope's representatives. 61%ofthe most activevolunteers (68 people) are
recruited from the charity's clients. They are involved in a varled range of activiti88: at the
Community Drop in events around 30 help with distributing goods; the Furniture Project
requires 2 volunteers each time the van goes out to collect and distribute donated goods;
around 50 people volunteer at the Food Hub (with around 25 there everyweekl: and 10 are
actively involved in the children and baty projects; electricaltesting of don8ted equipment
Is carried out byvolunteers each week: and ITequipment donated to the charityig checkéd.
repaired and delivered tofamilies byavolunteerspecialist. Othervolunleers provide regular
support at the warehouse. sorting donations of household items and food and preparing
items for the following week's event. Another volunteer works with the Admin. Te8m to
support our database. Recruitment of a Volunteer Manager in 2023 has improved the
process ofsour¢ingvolunteers.We havefomied anactive partnershipwilhVolunt8ryAction
Coventry and increased our use of corporate volunteers 8SP8cially at our FoodHub and

Cerriers of Hope. Coventy CIO
R•port of the trust•a$
Warehouse and 81s0 at our Community Allotment. These included Nat West. Good Gym,
Guardian Ballers alongwith several local schools.
Accommodatlon
Our main accommodation is 8 warehouse unit on Lythalls Lane Industrial Estate in
Coventry. It provides a storage bank for all the goods that we give away and is the base for
our maln office. The lease has been generously lunded by a local businessman, but this
support ended in November 2023 upon renewal of the lease. We started to fund-raise for
this drop In Incom8 and the rent incre8se added onto the new lease, for which we have
secured cover for 2024. The accommodation arrangements at Hillfields Church in Coventry
remain in place for the Let's Play groups event. In addition to Hillfields Church, we use St
Mark's Church in Hillfields as the venue for WoridFood8 Food Hub in 8 three-way
partnership between Carriers of Hope. St Marks Church and YWAM (Youth with a Mission).
Refresh the Weekly Client Community Event: It W88 decided that 8 fresh start with 8 new
°look and feel" was required for the weekly event that took place pre-pandemic. For our
client8. the weekly event will be a comblnallon of 8 marketplace. an Infonnation polnt and
social occaslon. One of the main driver$ of the change was for us to make better
connections with our clients, more deeply under8tand their circumstances and therelore
be in 8 belter po8ltion to provide support.
We partnered wlth 8 city centre church to relocate our weekly event into thelr newly
established community hub. Alongwith being the usual venue to collect items, we 8et UP 8
dedicated $p8ce for rewstering new clients. a quiet space available for more In-depth
conversatlons with cllents and a creche to allow parents io take part in the event. The new
venue wlll encourage Partner organlsationsto bring in additionalsupport ladvice I services
for our client8.
The shop premises at 26. CityArcade in Coventrythat sen￿d to hold meetlngs, training and
as a collection point for clients requested Items, closed in January 2023 as it was to be
demolished 88 part of wider City Centre redevelopment.
The trustees wish to record thelr immense gratitude to the local businessman and hls wlfe
who help8d to tund the rental costs of both the shop and our warehouse over the previous
five years. This level of generosity is above and beyond allwe could have hoped for.
Ourresponsibilityforclothingcoventrfswarehouse at Napierstreetcontinued throughout
2023. but it will transfer fully to the separate charity during 2024. (see also Note Sa, page
221

Carriers of Hope, Coventy CIO
Report of tho trustees
Active donor funding agreements: receipts during the period
Multi Year Grant Receipts {note: all have terminated in 2023)
Fund
14ational Lottery- COrnn￿nIty ￿nd
Reachl Communltles
Flnal Year Payment Dlstrlbutlon
Volunteers, Pro
ect
Final payment for Clothing Coventry,
Income received under custodian
trusteeshi
note 5a on wge 221
Flnal payment runnlng costs of World
Foods Food Hub Social Su
ermarket.
Flnal Year Payment for Food at
WorldFoods Food Hub
FSnJl payrnent for accommodatlon and
warehouse
£32,078
Natlonal Lottery- Comnwnlty Fund
(Reachln& Communlile5)
Natlonal Lottery- Communlty Fund
vla Mosak Churth Coven
Plo
Household Support Fund vla
cO￿n
C￿nd1
£17,lJX)
£51.395
£30,019
Local Iwsln•ssman
£23,424
One off I Sln8le Year Receipts
Fund
Forrester Famlly Tntst
J.H.H R¥u51ry Tntst
Natloml Grld
£40.LXK)
£18.820
£10,￿￿)
One off grant to support familles
Food at World Foods Food Hub
Fuel poverty family support
Progression and Improvln8 Ilves advlce
for families and volunteers
Anonymous donatlon
£9,358
Charftles Trust {Nat West
Foundat1¢
£7.IX¥)
Or8anisational Support
19th May Ch•rftable Twst
£5.(KW)
Essential emer8ency Items for people In
need
Chiklren's Project
School Unlforms proiert
Research into ante-natsl and blrth
em
rlences of refu
ees
Baby Car Seat Project
For School Uniforms and Christmas
The Eve%M Trust
Sooth•rn & Cranor
£5.(XM)
£3.8(M)
Health Wat¢h
£3,7Q)
Co¥enty aty Coundl
£3,5(Kl
St Maf*s Chuvch
£4.f4))
Balsall Common Uons
Kenllworth Uons
£1.475
£i.(D)
Food at WorldFoods Food Hub
Essential items for people in need

Report of tho trustee8
PLANS FOR THE FUTURE
As an organisation we are Constantly evolvin& and asthings change. we are always looking
ahead to limit 8ny impact and put us in a stronger positionto improve the circumstances of
our clients. Activities planned for 2024 include the following". -
Money and Funds: Continued efforts will be made to identify and Secure sufficient lunds to
finance the continuation of our seNices and actiwties.
Strenohonlng tho Org8nl•atlon: Building on previous years. Improvements, a Strategic
review was undertaken. facilitated by Cranfield Trust via Lloyds Foundation, involving
Trustees, Managers and Staff. We identified the areas to strengthen so that we could better
Serve our increaslng client base and target ourfinite resources in the most effective way.
Our prlorltl•• for action:
1. Clients
Increase their empowerment. reducg their dependency on us and other
agencies. develop pathways for families lo incre88e their self-sufficiency and Integratlon.
2. Client Volunteers- often being 8 first stage for progression, flnd, traln. manage and then
8UPPOrt volunteers to become engaged in our delivery projects.
3. Org8nis8tion and Infr8Structure- Enhance leadership wlth new 8ppolntments, undertake
Client Response team technlcal training and continue to upgrade I refresh our databa88 of
Centralised f8mily information.
4. Creatlngnewpartnerships-wewillcontlnue our partnership effortsto provide access for
ourfarniliesto services. partlcularly reg8rdingeducation. health, employment and financial
support; provided by other organlsations and agencies.
Core Actfvltles: the list of Charitable Activitie8 listed on pages 4 to 6 will continue. wlth the
followlng addition3.
Our key priority of Incorporating extemal speciali8t partner organi88tions into all three of
our weekly events will continue. This holistic initlative will offer our families vital access to
services in Coventry providing real opportunities for them to build 8 P08itive. Self-sufficient
future, complementing our vital practical support services.
An overhaul of the Client information we hold was undertaken during 2023 with extra
resource applied to conducting client interviews and home visit 88se8sment8. In 2024 we
willenhancelhe dalabase and configure ittoenabletO8how howourclientsare pertorming
along theirjourney to empowerment, glving us the Client metrics that ensures we keep our
focus on improvingthe outlookof the families we support.
We plan to move our Let's Play event to a Thursday to r8duc8 thè elash with othèr ov@nts
meaning that resources can be made more readily available for the mothers an<J thelr
children.
The Environment has always b88n a priority at Carriers through our household items and
food recycling and in 2024 we plan to become more actively engaged within the Circular
Economy in Coventry and the West Midi8nd$ a8 Part of an initiative with W8St Midlands
Development Authority.
io

Cari8r5 of Hope. C(Nenty CIO
Report of tho trustoos
APPRECIATION
The trustees wish to record their very grateful thanks to all our staff and volunteers, our
partners, our business supporters. the City Council, the funders and the regular donors,
without whom we couldn't do this work. These people make the charlty the success that it
Is.
The trustees are also indebted to the volunteers who have generously given their time to
carry out the charity's activities.
FINANCIAL REVIEW
Comparative dat8 ft)r the previousyearare (bracketed)
The result for the year was net expendlture £5,232 (net expenditure £26,361). Year on year.
expenditure increased byalmost 2% whereas income grew by6%.
Total Income was £S28.248 (£497,502) made up of cash-based source8 £443.819
{£416.198) supplemented by receipts of donations-in-kind, both of used household items
£52.525 {É56,929} and foodstuffs received under an arrangement with FareSh8re £31.904
(£24,375). The receipt8-5n-kind are in tum expensed in the accounts at the same value.
The m8Jorlty of the cash Income was donations £422,038 (£387,322), of which £297,232
(£357.650Iw8s restricted. The remainingcash income comprised É17,0171£16.9421 arising
from voluntary nominal contribulions made by beneficiarles for food donated to them.
Trading income w88 only £324 in contrast wlth the previou8 year'8 £11,516, owing to
vacating in early 2023 the City Arcade premises where the activlty was held. Bank interest
added £4,4401£4181, an improved result year on year thanks to more fund8 In a hlgher
yielding deposit account.
Total expenditure w88 £533.480 {£523,863) of whlch cash spend accounted tor £449,051
(£442,559). The remalning expenditure comprised onward donations of amounts-in-kind
described earller, depreciation £12,2271£13,0751 plusfund-raisingcosts of É2,3481£5,047)
borne by being netted off income recelved. Expenditure on charitable activities was
£531,1321£518.816) and is explained more fully in note 2 to the accounts on page 21.
Closlngfunds totalled £402,863 {£276.429), of which bankand cash balances amounted to
£339.2631£347.7581. The contrast with the lower funds at the end of 2022 is explained by
the r8lease to income in 2023 of certain receipts in 2022 which were suspended from
reported income for that year: it is explained more fully in note 4 to the accounts on page
22. The charity's res8rv8s policy is exp18ined below.
Risks: The trustees have examined the major risks which the charity faces and confirm that
through a combination of public liability insurance, the development of internal policles
especially on child protection and health and safety. internal financial controls and prudent
investment policy, exposure to those risks is minimised.
li

Carri8rn of Hope. Cryrfenty cio
R•port of tho trustoes
Reserves Pollcy: The Finance. Risk and Audit Cornmittee of the Board of Trustees (FRAI
keeps the reserves policy under reviewto ensure it meets the charity's changing needs. The
breakdown offunds can be found in note 10 to the accounts on pages 23 and 24.
Restrlctod funds: Almost half the funds carried forward are restricted, therefore obliging
truslee8 to apply them only to specific purposes. Much of the remainder is designated by
the trustees in recognltlon ofthe need to protect the on8oingcapability ofthe charity against
a background of uncertain income Streams.
D•glgnat¢d re8•rv•g: Only 5% or so of monetary income is on a structured. recurrent
basis. The remaining 95% arises from trustees making opportunistic 8pplications for
funding. and general 8ppeals for donations, plus the spontaneous initiative of generous
donor8 who support the charity. The consequence is that the financial Structure is not 88
robust as we would like for a charity on which so many peopl8 8re dependent.
Most of the ch8rity's beneficiaries are critically dependeni on it8 on80ing support, so the
charityfeelsvulnerableto the unpredlctabllityof its sources of income. It8im8tO safeguard
its ability to meet critical spend by designating certain reserves. Given the central role of
staff vrfe wish to protect our ability to meet payroll cost3. Whilst restricted donatlons cover
80me of the costs. the remainder amounts to £190.000 annually. We have therefore
deslgnated reseNesto protectourabilityto meetsix monthsofthatamountin orderto allow
8 measured approach to identifyinga means Otrecovery. In addition, our storage premises,
with annual overheads of over £29.000. are critical to our operations. To that end the
designated fund is held at £124,000 made up of two elements: payroll costs £95.000 and
Storage co8t8 £29,000.
N•w funds: In the face of the risks and challeng88 described above it is cleer th8t in order
to maintain the existing level of operations trustees need to seek new Sources of
81gnificantly incremental income.
Golng Conc•m: The trustees consider that there ar8 no material uncert8intles about the
charity's ability to continue as a going ¢on¢em. The comments above under Reserves
Policyexplain the trustees, concern over the risk associated with the ch8rity'8 dependence
on uncertain income streams and include8 an explanation of how they manage that risk.
12

of FbF*. Coventy CIO
R•port oftho trustw*
INVESTMENT POLICY
There are no restrictions on the trustees, powers to invest. The investment strategy 18
prudent. Other than working c8pitsI requirements. funds are placed on interest-earning
deposit.
STRUCTURE, GOVERNANCE AND MANAGEMENT
Carrlers of Hope. Coventry CIO is constituted as 8 Charitable Incorpor8ted Organlsatlon
under the Charities Act 2011 and a registered Charity, number 1180105. The charlty
originally commenced its activities in 2011 as a charitable trust, which continued until the
end of 2019 after whlch the CIO. newly created for the purpose, 8&8umed 811 its 8Ctivitles,
assets and liabilitie8.
The charity was cre8t8d by Mrs S M Sampson. now retired, to 888i8t 88sdum seekers and in
Its re-constituted form it 8180 embraced the needs of refugees and new migrants living in
Coventry wllh 8 primary alm of improving their ¢ondition8 of life through donations of
household requlsltes, furniture and equipment. More recently those aims h8ve been
supplemented by helping families based on home visits to assess their needs. In the 14
years slnce it8 formation it has steadily grown, enabling it to support more and more
refugee8 and asylum seeker8.
The trustees are co-opted and ser¥e for a term of 3 years after whlch period they may put
themselves forward for re-appointment. Newly appointed trustees undertake induction
and are familiarised with trustee r8sponsibilities by reference to the public8tion8 of the
Charlty Comml$sion and to the latest Annual Report of the Tru8t.
The ftjll board of trustees meet at least four tlmes each year 8nd determlne the broad
strategy and are8s of activity of the charity. They approve all expenditure except that spent
for one off Item8 by the Treasurer under delegated authority up to £500. In addition, sub-
committees of the board exist for both HR and Flnance Risk &Audit and each of them meet
quarterly ahead of the board meetings. Operational 8Ctivities such as fundraising and
charitable activities are performed by voluntary helpers vtho themselves include
benef ici8ri88 of the charity. All trustees give their time voluntarily and receive no benefit
from the ch8rlty.
13

Carrnrn of Hope, Coventy CIO
REFERENCE and ADMINISTRATIVE INFORMATION
R6glgtr8tlon detalls
The charity is a Charitable Incorporated Organisation (CIO} registered with the Charity
Commission underthe name ofC8rrier8 of Hope. Coventry. regislr8tion number 1180105.
Tru*tees who setv•d durlng 2023
Nam• ol Truste•
Date ot appolntment
Term ex
Iros
Elizabeth Ann Thomson
6 September 2023
6September2026
Val Lewis
27 September2021
27 September 2024
Alvaro Grana
27 September 2021
27 September 2024
Dillion Dum8
29 September 2021
29 September 2024
Peter 0'8rien
29 September 2021
29 September 2024
Andrew Sayers
29 September 2021
29 September 2024
Kirsty Mabbott
29 September 2021
29 September 2024
Lucinda Croft
19 September 2022
09 September 2025
Sue Sampson
27 September 2021
Resigned February 2023
Angela Emerson
14 December 2022
Resigned August 2023
Omaima Ahmed
30 January 2023
Resigned September 2023
Lydia Sampson
19 September2022
Resigned December 2023
14

i￿5 of Hop¢. Covwty C
TRUSTEES. RESPONSIBiunES IN RESPEcfTO FINANCIAL STATEMENTS
This annualr8POrt and statement offinancialactiviti8s have been prepared on an accfua18
basis and satisfy the requirements of the Ch8rities SORP2075. Accountingand Reporti
bycharit18s in accordance with th8 Financial R8POrtingStsndard 702.
Th8 trustees
have selected suitab18 accounting policies and intend to apply them ¢onsistently
have madejudgements and estim8tes which are reasonable and prudent
confinn that the attached statement of accounts has been prepared on 8 goir
concern basis and complieswith applicable accounting standards and statements
of recommended accounting practice
The finan¢ialstatements have been independendy examined; they have been prepared In
accordance withthe accounting policies set out in Note 1 to the accounts 8nd comply with
the Chari￿8 trust dee<l and the Ch8rities Act 2011.
The trustees are responsible for keeping accounting records which disclose with
reasonable accuracy at any time the financial position of the charlty and enable thern to
ensure that the financial stalernents comply with the Charities Act 2011. They are also
responsible for safeguarding the a$sets of the Charity and for taking reasonable 8tep8 to
prevent and detect fraud or other irregularilies.
Approved by the trustees and signed on their behalf by
Oate... IZ
Andre
yers. trustee
15

Carriers of Hope, Coventy CIO
INDEPENDEKf EXAMINER'S IIEPORT
TO THE TRUSTEES OF CARRIERS OF HOPE, COVENTrY CIO
I report to the chanty trustees on my examinalion of the accounts of the charity for thè 12 months
ending 31 December 2023 on pages 17 to 24 folltxing. %*thiGh have been prepared on the basis
of the a(rounting policies set out on page 20.
Respon8lbllltl•$ and basls of rnport
As the charity's trustees (and its directors lor the purposes of corry>any kw) you are
responslble for the preparation of the acownts In a&>)rdance the requlrements of the
Conwanies Act 2006 ('tr￿ 2006 Act,).
Having satisfied myseff that the accounts of the CIO are not required to be audited under Part 16
of the 2006 Act and are eligible for independent examlnation, I report in resped of my examination
of your charity's accounts as carried out under section 145 of the Charities Act 20111.the 2011
Act,). In carrying out my examination I have followed the Dlrections given by the Chartty
Commlssion under section 145(5) {b) of the 2011 Act.
Ind•p•ndont •xamln•e• •tat•m•nt
Since the CIO'S gross in￿)rne exceeded £250,000 your examiner must be a member of a body
Ilsled in section 145 of ￿ 2011 Act. I confim Ihat l am qualffied to undertake the examination
because l am a member of the Institute of Chartered Accountsnts in England and Wal8s, which
18 one of Ihe listed bodles.
I have completed my examination. I confirni that no matters have come to my attention In
¢onn8dion with the examination givirvJ me ¢au88 to believe:
1. 8ccounts.ng records were not kept in respect of the CIO as requirod by section 386 of the 2006
Act., or
2. the accounts do not accord wllh those records: or
3. the accounts do not comply wlth Ihe a¢￿untr.ng requirements of section 396 of the 2006 Act
other than any requirement that the accounts give 8 'true and fall vlew whlch 1$ not a matter
considered as part of an independent examination; or
4. the acC￿nIS have not been prepared in a¢o)rdance with the methods and principles of the
Statement of Recommended Practice for accounting and repo￿.ng by charlties [applicable to
charities preparing their accounts in accordance with Ihe Financial Reporting Stsndard applicable
in the UK and Republic of Ireland (FRS 102)1.
I have no CA)ncerns and have c(Yne across no other matters In connectknn wlth th8 examination
to which attention should be drawn in this report In order to en8ble a prop8r underslanding of the
aCc￿ntS to be rea¢hed.
Date..........
Michael Pery BA Hons, FCA, Chartered Acc(wntant.
1 Beechwood Croft. Kenilworth, WaThvickshire CV8 1 GX
16

Carl8￿ of Fbpe, Coventy CIO
CARRIERS OF HOPE, COVENTRY CIO
Flw'stsred Charity No. 1180105
srATEMENT OF FINANCIALACTIVrnES
12 month¥ •nding 31" Docember 2023
31 t)•remb8r2tr22
31 December 2023
INCOMEfrom:
Total
29.•n 397.050
2•7
Monetary donatlons
124.808
297,232
Non-monetary donatlons:
56,929
-used goods
1c
$25
24,375
-food8tuff8 {F8reSh8re)
31.904
J1.904
16.942
1&•42
Oth8r Charltablè Activbties
17.017
17.017
11.518
Trading income
324
324
Investment Income:
JS7,160
4•7J02
Tot•1 In¢om•
314,24•
EXPENDMIRE on:
158.447
362,36
Ch8ritsble acthitl&8
188.642
342,dg)
531.132
5.047
Fund ralslng c08ts
1341
101,494
301.309
$23.863
Total Exp•ndliur•
N•t Ineom• l (w•ndliur•)
durlnq th• ￿•r
Add: Rg10080 of incom
deferred from priory88r
Totsi Incr•a•• l (d•croa••) In
funds durlnqth• y••r
£14,7191
È128,J811
£23JIOfr (U•J411
I£B,2321
131.666
131M•8
1.•42)
71•1
210&425
É121.434
STATEMENT OF FUNDS
31 DIuM￿r2￿2
IR¢•t•te¥i
31 Docomb8r2023
T(1
Unr88tricte Reatrlctod
Totsl
fl21.6421
£14.7191
È126.Hl
Net Increase In funds reported
above
Add totgl Fund8 brought
forw8rd 8t beqinnine of th@
Total Funds carrl•d forward
at Wbd ofth• >wr
103.425
126.434
188.574
134,215
302.789
146.933
129.498
129.40e
10
E4(12.883
17

of Hope, Covm CK)
CARIUERS OF HOPE. COVENTRY CIO
Regist￿1 CharityNo. 11W105
BALANCE SHEET
at 31•1 00￿mb*￿ 2023
31
O•wnbw
Not•
310e¢ember 2023
noth2)
TANG￿E FIXED ASSETS
Current assets
Prepayments & Debtors
58,173
67.067
Re¢fv4ood Bank 1 year Bond
8ccount
Re￿ood Bank déposit account
N8tWest Bank Current Account
Reliance Bank Current Accoum
Cash in Hand
Tot8188nk and C88h
Tot81 ¢urrent assets
Current liabilitie8
CreiJtor8
Deferred income
Total current liabilities
itM335
I￿,267
81.415
876
379
339,263
347.7S8
05.gJ1
17.5961
1131,6661
.0?¥
Netcurr•nt ￿￿8￿
398,734
TOTAL ASSETS
£402,863
FUNDS OF THE CHARirY
Balance at b8wnnin8 of period
Release of deferred incomg
10
302,790
276,429
131,686
128.3611
Net (decrease) in funds during the year: _
15.2321
E276A2•
TOTAL ACCUMULATED FUND CARRIED FORWARD
£402,863
ApFwoved on behalf of the trustee& sw
Andrthv
yers. trustee
18

Carrkfs of Hw. COW CIO
CARRIERSOFHOPE. COVENTrYCIO
Rewmered Charity No. 1180105
STATEMENT OF CASH FLOWS
12 month• •ndln831 D•comb•r2023
31 D•¢•mb•r
11 D•e•ml)•r
Ca•h provldod by Operatln8Actlvltles
Net (expenditure) during the y88r as reported in the Ststement of
Finenci81 Activities
AdJuslm•nt• to •Umlnat• non-op•ratlnq a¢￿¥￿￿1 from th•
abov• ro•ult:
Investment 8Ctlvlty: bank Inter88t
Change Sn debtors
Change in credFtors
Non<osh transactlons: lixed 8839ts. depr8cl8tSon
126.361)
{5.2321
14191
(23.5001
14.4401
18.8941
16.5961
137,920
14.835
12.227
£102.475
N•1 ca•h (¢on•um•d) I pr41¥1d•d by Op•ratlngActlvltl••
{12.936)
A•conelUatlon ot n•t Incom• to n•t ¢••h ilow from au •otlvltl••
31 Docomber
2022
31 OK•mb•r
Cash flows arl•ln8 from au actlvltl••
102,475
Net cash (consumed) I provided by operatlng activltleg {as above)
Addltlonal c83h flows durlngihe year:
- Irom 8ddltlons to Flxed Assets
112.9351
16,3331
418
- from Investing actlvhl88: bank interest Income
(D•cr•o$0) I IncrM•• In c•$h durlnith• p•rfod
Add cash brought forward from Pfevious year
Toi81 c••h •tthe •nd of tho y••r
4.440
96.560
(8.496)
347.758
251,198
L847,758
£339,263
19

Carriers of Hopo. Ciyrfenty CIO
NOTES FORMING PART OF THE FINANCIAL STATEMENTS
1. Prlnclpal accounting pollclos
a) Bas1¥ of preparatlon
The financial statements are prepared under the historic cost convention. The accounts
have been prepared in accordance with the requirements of the Charities SORP {FRS 1021
effective January 2019. the Charities Act 2011 and with the charity'8 founding constitution.
b) Ro8ourco8 roc•fvod and oxpondod
Income and expenditure are Included on an accruals basls except for voluntary donations
income which is accounted for only when received or pledged / contractU8lly owed to the
charity 8t the end of the financial year and 18 known to have been received subsequently.
c) Oonatod Good$
Used furniture, equipment and other household goods received from donor8 for onward
distribution to beneficiaries are in the accounts as both income and expendlture at an
estimate of their open market purchase cost.
Donatlons received of bags of foodstuffs, toiletries and other personal requlrements for
onward dislribution are likewise included in the accounts. at an estimated replacement
ost of £15.
Income from the above donation8 is recognlsed In the account8 at the time of onward
distributlon. 80 there18 no carryingvaluefor goods 8tlll on hand atlhe balance sheet date.
d) Ro•our¢•8 Expand•d
Expenditure is included on an accrual'8 b88is incluslve of irrecoverable VAT.
Expenditure on charitable activities comprises costs incurred in the delivery of it8 activitles
and 8eNlcestor Its bÈneficiarie8.
•) Oov•rnanco and Support co•t•
These costs are apportioned to charitable expenditure proportionate to expendlture on
each charitable activity.
fj Flxed 4880t•
Capital items costing£1,000 or over arewritten off over4 years.
20

Carriers of Coventy CIO
Nots$ fom)Ing part of the flnanclal statement$
I Charltable Exp•nditur•
Chwlt•bl• Totsi
189,310
Food Hub
Ats•oe.eo*tr
17•3
21.117
974
157,920
VufnHur•
1•2.998 21m2
2A71
171
CU•nt
Corrt•¢t •8.•Q3 ?.Ki
IMom•Vl•l
81Aa9
1&106
*42Z
46.975
¢o¥•Mry
012
726 1
46,W1
Wo
16,511
¢tyAte•d•
407
41
11,419
eA¥h
L••rnlMI
Tr•lMI
147
TOTAL
531.132
t122a2
Jl.W
$1742
21MJ
An•1￿￿ of•uwort co
S•l•ile•.' M•na8•m•nt414lmkniw•lon
Olhw co•ts
TOTAL
E62.929
3. Pr•p8yment8 & D6btor•
Accrued income {r8ceiN*d JanuarylFebruary 20241
HMRC GiftAid
Reimbursement
Prepayments
Rent Bonds
Other debtors
Tot8l Debtors & Prepayments
55.271
4,678
5.000
2.118
30.019
6.022
12.002
8,500
1,630
58.17
67,06
21

Ca￿lerS of Hope. Coventy CIO
Notss tormlng part ol the flnanclal 8tatomont8
4. Doferred Incomo
A new office of paid Chief Executive was created in 2022. The role 18 funded by a specific
donation, received in 2022. which is restricted to the purpose of covering approximately the
first three years costs of the incumbent. The position was taken up by a probationary
appointee but was vacant at the end of 2022. With no prospective candidate in sight, the
amountol unspentfundingatthe end of2022, £131,666, was deferred in the 2022 accounts
untilsuch time asthefund could be capableofbeingspent in accordance with the terms of
the re8trlction.
With the appointment of a new Chief Executive In 2023 the deferred balance has been
released to 2023 income, but on a separate line to en8bLe the underLying net income for the
yearto be distingul8hed.
5. Crodttor•
Payroll costs, December 2023
Suppliers
Custodi8n trust fund {expialned below)
Total creditors
3.851
3,745
5.915
2.478
5,799
14.19
a) Cu•todlan trust fund: a clothing project whlch this charlty initiated w88 tran8ferred to a
new charlty Independent of Carriers of Hope in December 2021. Its funder. the N8tional
Lottery Community Fund, took the precaution ot asklng Carrier8 of Hope. already known to
It as an established beneficiary of N8tional Lottery funding, to administer its funding on
behalfofthe newcharityfrorn theoutset. but underthe instructionsof thecharlty. until such
time 88 confidence in it had built up. At the end of 2022 Carriers of Hope held a balance of
£5,799 which, not being the property of Carriers of Hope. was reported 88 8 li8bility in the
2022 accounts as a custodian trust. The funds had been fullydisbursed at the end of 2023.
6. R•munoratlon, Indepondont Examlnor fea and staff costs
The Charity employed an av8r8ge full-time equivalent headcount of 5.9112022: 5.5) durlng
the period for a tot8l cost. including employer costs, of £223.287 (2022: £201,199). All
individuals worked in supportingthe Charitable activities of the Tru8t. No other salarie8 and
no employee benefitswere paid in either period. The independent examiner'sfee was £950.
7. P8ymont• to trustees
Four trustoes clalmed relmbursements of expenses totalling £1.996 12022: 3 trustees
£1,556) which were Incurred in the pertormance of the charivs charitable activitles. The
amounts were reimbursed for purcha8e8 of goods on behalf of the charity and for travel
costs.
22

Ca￿lerS of Hope. Coventy CIO
Notes formlng part of the flnanclal statom•nt8
8. Voiunteorj
The Charity has a pool of approximately 153 volunteers (2022: 163) whose role is fully
described on page 7.
9. Flxed Assots
W•r•-
OMc•
Hub
V•hkth•
Ftslure¥,
Frtflnp&
Fth88& EoLlpm•nt
COST
Flxo<l AMot8•1 Wnnlngol
D68poMI duringth•y••r•t C08t
41.￿7
24.$02
2.219
1.140
(20.0331
TotalCo*t At•nd •fth•>wr
21.054 24.502
2.219
1,140
OÉPRECIATION
F*0￿$[On# at boonnindof they•er
L•88pro¥181on foidlopowl •u•i
($1591)
135,4681 114.e041
11.e641
18551
A￿dI￿on4 to pr(Nl¥lOn8￿￿nSt￿￿1
Tot•lprohl•lon• •t •nd olth•yMr
152631
16.1251
ISS41
12841
1447
120,7001 (20.729)
112181
Net Bool¢ v￿u•37 D8￿Mber2D22
16.356
5.618
28$
4129
4774
FUMDINO OF FIXEDASSETS
Mot
Warnp
Vthkl•• hou
Food Hub
equlpm•ni
FiR1Um.
Fittini¥&
Equipm•ht
Frtllry•&
Efyjipmprt
NET 8OOK VALUE
Re8trlcted FuThJs
Unfe8trlcte¢J Funds
Tots131 D•c•mb•r
1.651
2,123
2.IZa
129
1774
10, Fundg
Tho r88orNw policy of the charltyano expionation of th8 designated fund Is $8t out above on page 12.
Unrestr￿ted
Restrfcted
TOTAL
E*lgnot
Funth tgf 1 January2023
N•t incomel {•xpenditurèlduwinqthtr￿r
Transfw8
Pele86eollnL¥Mne doferred from wiors*r
Sublotal Unre8tricte(l fvnds
135,045
(43.8601
276.428
27.297
11.3
117.E681
17.668
131,866
131.
23

iers of Fknp8. Coventy CIO
Nots8 formlng part of tho flnanclal 8tatom•nts
Summary by fund
Openlng
bèi#nc• 1
J8nu#ry2023
Net Incom•
kn¢om• IExwiditur¢l Depr￿1
d•l•rve(I
in 2023
¢rb•
Transfers
In (Outl
Fund8 clhwl
31 D￿Mb•r
2023
FUND
iknf••trlct•d Fund•
Fofregt•r F8mityTru3t
Other Genef81
Dew4n￿ed
2,991
29.629
11.332
15.3231 117,6681
17.868
124.000
100.011
141.￿3
n•¢
A••trlct•d Furn1•
ARMTru
Benelacior:
W•iehou8•lShop eo•t•
Baby Bagi appeal
Blg Lottery Communlty
Fund- Reachin8
ommunlt168
88C Chlldien In N••(l-
Nwtsreps
¢•rrlers 8efrlendlnrf
ChrI￿rn09 Appeal
C08t ol Lmnq
Commtsnlty
Coventry Cty C(yJ￿II
Burnary
Coventry City ctyJ￿II
HARP
ClothlwC¢w•nty
Clothin8 Crwontry Heart
of EnO8nd
E¥eaon Tvust
Food Hub
Healthw•tch
Lloyd8 8•nk Fdn
England &W8le8
Netlonal Grid- Fu•l
Pov•
St8rt lty Ufe Icaf B￿)
TrBwJl appeal
Unifr•rm8 appeel
su1￿1 r••trf¢t•
lund•
M•rno:n•t •xp•ndhui8. ie8litt•dlund*
1.7
131A86
132.2521
13.399
14.2371
2.759
9,103
187
19.834
113.9871
(S￿26)
12.705
112.7051
3.761
2,739
11.228
377
{1.0921
11,W251
8.575
16.57S1
5,(KJl
sm1
46.820
12.171
112.1711
213
1,729
135.045
{E43.Wl
TOTALFUNDS
£131.e
112227)
I￿.232)
24