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Annual Report
2020- 21



## **Trustees’ Annual Report for the period 2020 - 2021** 

**Period start date:** 1[st] April 2020 **Period end date:** 31[st] March 2021 

**Charity name:** Holt & District Dementia Support 

**Charity registration number:** 1179793 

## **Objectives and Activities** 


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SORP<br>referenc<br>e<br>Summary of the  Para  The objects of the charity are set out in our Constitution<br>1.17<br>purposes of the  and are summarised as follows:<br>charity as set out  The  promotion  of  social  inclusion  amongst  those  living<br>in its governing  with  dementia  and  their  carers  within  Holt  and  the<br>document<br>immediate surrounding district to a radius of 8 miles who<br>are socially excluded from society, or parts of society, as a<br>result of their disability by:<br>1. Providing support and services appropriate to their<br>needs;<br>2. Developing greater awareness and understanding of<br>dementia issues within our local community;<br>3. Establishing and developing networks and links with<br>other service providers and businesses to enable us to<br>support and develop a local dementia friendly<br>community;<br>4. Providing accessible information on how to access<br>advice, support and services for people living with<br>dementia and their carers; and<br>5. Providing social support and access to activities<br>through the provision of a dementia-friendly café,<br>home visiting support and other activities.<br>Summary of the  Para<br>1.17  Activities<br>main activities in  and<br>relation to those  1.19<br>Holt & District Dementia Support has continued to try and<br>purposes for the<br>meet  its  aims  and  objectives  throughout  2020-21.  The<br>public benefit, in<br>trustees  consider  these  were  directed  entirely  for  the<br>particular, the<br>activities, projects benefit of those living with dementia and their carers. All<br>or services  services were delivered free of charge although donations<br>identified in the  were welcomed.<br>accounts.<br>The activities / services delivered to meet these objectives<br>**----- End of picture text -----**<br>


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have included the following: 

## **Poppy Café** 

The organisation provides a weekly drop-in Poppy Café for people living with dementia and their carers. Each session lasts two hours and is staffed by volunteers and managed by a co-ordinator. 

## The Café offers – 

- Opportunities  for  support  in  a  safe,  friendly  and relaxed environment; 

- Social contact and friendship, allowing families and carers time to share ideas and information; 

- A wide selection of activities including a monthly session of music and singing; 

- Refreshments including tea, coffee and cakes; 

- Access  to  visiting  health  care  professionals  and members of other voluntary organisations; 

- Information  leaflets  on  available  resources  and access to a library of books on dementia care. 

## **Poppy Home Visiting Service** 

The charity provides an additional Poppy Home Visiting Service that offers respite for families and carers who look after those with dementia in their own homes. 

## This service – 

- Is  provided  by  volunteers  who  offer  company, support and reassurance to the client and enable carers to take time out; 

- Is undertaken by volunteers that have successfully completed training in Adult Safeguarding, Communication skills,  Dementia  Awareness  and Lone Working and who have received clearance via the DBS screening service; 

- Provides visits lasting up to a maximum of 3 hours; 

- Offers visits on a weekly, fortnightly, monthly  or occasional basis and these are pre-arranged to suit both the clients and families’ needs; 

- Ensures  that  all  visits  are  risk  assessed,  planned and coordinated. 

## **Poppy PM** 

Poppy PM is a new service that commenced on the 12 March 2020 to provide carers with an additional opportunity  for  respite.  The  service  is  provided  on  two 

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afternoons  a  month  and  carers  are  able  to  leave  the person living with dementia in the care of volunteers while they have two hours to themselves. 

The clients are catered for in a therapeutic environment that  offers  social  interaction,  individual  activities  and refreshments. Poppy PM specifically focuses on providing a quieter environment for those clients that can no longer cope in a more stimulating setting. 

## **Poppy Cinema** 

Vintage films are shown locally, several times a year that are open to clients, carers and the general public. The films  are  chosen  to  bring  back  happy  memories,  spark conversation and provide an opportunity for a social gettogether. The films are all ‘Golden Oldies’ and are shown as matinees and include refreshments during the interval. This service did not operate in 2020-21. 

## **Partnership working** 

The Chair and Lead for Networking actively contribute to the  local  Dementia  Friendly  Community  meetings  and other  members  attend  various  health,  social  care  and voluntary  fora  and  meetings  focused  on  services  that support those living with dementia and their carers. 

The organisation also has linkage with the University of East  Anglia  research  unit  into  dementia  and  provides information to those living with dementia and their carers on possible participation in current research. 

## **Public information and advice** 

Holt & District Dementia Support reaches out to the public to publicise its activities and services to ensure that those needing  support  are  able  to  access  its  services.  This occurs via its website, posters and leaflets in public places and local publications. 

Leaflets on other local and national resources and voluntary groups providing services for this client group are  made  available  at  the  Poppy  Café,  Poppy  PM  and online. 

## **Training** 

The organisation usually offers dementia awareness training to local businesses and organisations and opens its in-house training for volunteers to other local organisations  that  might  have  either  staff  members  or volunteers who could benefit from the training sessions. All new volunteers are required to attend ‘Understanding 

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Dementia’ and Safeguarding training as soon as possible after joining the organisation. Due to the pandemic no face to face training has been possible in 2020-21 but training sessions have now been scheduled for the coming year. 

## **Performance review** 

Prior  to the Annual General meeting all volunteers  and clients are requested to provide feedback on the organisation’s services and approach via a survey which can  be  submitted  anonymously.  The  results  of  these various surveys are analysed and reported at the Annual General  meeting.  This  year  the  questions  have  been adjusted to ascertain how well clients, carers and volunteers have felt supported during the pandemic. 

## **Additional details of objectives and activities** 

## **Website** 

Holt & District Dementia Support provides a website that provides  details  of  all  its  services  and  activities  plus contact details for the organisation and other voluntary or statutory services that families living with dementia may need to access. This has been upgraded during the last year  and  has  been  audited  and  adjusted  to  meet  the statutory standards of accessibility. 

## **Newsletter** 

The charity provides a regular newsletter which had been published quarterly until the pandemic began, but then moved to  once  a  fortnight  so  that  communication with those locked down at home was maintained. The Newsletter expanded to include activities to do at home such as puzzles and crosswords as well as articles and useful information for clients, carers and volunteers. This was provided electronically to volunteers and clients alike but was delivered in hard copy to those not online. 

## **Fund raising** 

The  charity  provides  all  its  services  free  of  charge  but welcomes  donations.  Where  applicable  the  organisation applies for relevant grants either locally or nationally and has  benefitted  from  local  organisations  and  individuals raising money on its behalf. 

Statement Para The trustees have due regard to the requirement to ensure 1.18 confirming that  the  activities  of  the  organisation  are  directed  at whether the ensuring public benefit in accordance with the guidance trustees have had issued by the Charity Commission. regard to the guidance issued 

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by the Charity Commission on public benefit 

## **Additional information (optional)** 

You may choose to include further statements where relevant about: 


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SORP<br>referenc<br>e<br>The charity does not make grants to individuals or other<br>Policy on grant  Para  organisations.<br>making 1.38<br>The charity does not invest in other social programmes<br>Policy on social  Para  apart from those provided by the organisation.<br>investment  1.38<br>including program<br>related<br>investment<br>Volunteers are the lifeblood of the charity and without the<br>Contribution  Para  interest and support of our volunteers the charity would<br>made by  1.38 not be able to provide any of its services. They contribute<br>volunteers their time, interest and practical support to ensuring that<br>the charity can offer its services to clients and carers. They<br>also each contribute the benefit of a wealth of experience<br>and knowledge that is of inestimable value to the clients<br>and carers alike.<br>In 2020-21 many volunteers committed to maintaining a<br>service  to  those  living  with  dementia,  their  carers  and<br>families  throughout  the  pandemic  and  the  successive<br>lockdowns.  Others  had  to  temporarily  withdraw  from<br>active participation due to the requirement to shield.<br>Other<br>**----- End of picture text -----**<br>


## **Achievements and Performance** 


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SORP<br>referenc<br>e<br>During 2020/21 Holt & District Dementia Support pursued<br>Summary of the  Para  its  charitable  aims  throughout  the  pandemic and  in so<br>main  1.20 doing met its duty to deliver public benefit.<br>achievements of<br>the charity,<br>This financial year began as the pandemic took hold and<br>identifying the<br>just after the onset of Lockdown 1. This significant event<br>difference the<br>charity’s work has particularly affected those living with dementia and their<br>made to the  carers.  Families  were  isolated  without  their  usual<br>circumstances of  framework  of  support  and  those  living  with  dementia<br>its beneficiaries<br>struggled  to  comprehend  what  was  happening  and  to<br>and any wider<br>follow  the  ever-changing  rules.  Clients  experienced<br>benefits to society<br>functional deterioration in their condition with loss of skills<br>as a whole.<br>and residual mental abilities, brought on to a significant<br>**----- End of picture text -----**<br>


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extent by social isolation and lack of stimulation. Many carers were driven to the edge of being able to cope. 

The  organisation  set  out  to  maintain  its  support  for families living with dementia within the restraints of the statutory rules and adhering to best practice in ensuring the health and safety of clients, carers and volunteers. When Poppy Café resumed in March 2021 the organisation ensured that all the volunteers on the rota for the Café had received at least the first dose of the vaccine before attending the Café as a volunteer. 

The  organisation’s  main  achievements  during  2020-21 were as follows: 

## **Poppy Café** 

The Cafe stopped being provided as soon as Lockdown 1 commenced,  with  the  last  Café  being  held  on  the  10[th] March 2020. It remained closed until the 28[th] July 2020 when the first  wave of Covid-19 had subsided and the local transmission rates had significantly  fallen. The opening was subject to a detailed risk assessment and specific  guidelines  were  put  in  place  for  clients  and volunteers,  carers  were  encouraged  not  to  stay  This enabled the carers to have much needed respite time and reduced the numbers of people present within the environment and helped to ensure safe social distancing. 

Initially there were fewer volunteers available but it proved possible to offer a weekly Café until the 22[nd] December 2021  when  rising  numbers  of  local  infections  and  the arrival of the Kent variant led to a further suspension of services. 

During  the  period  when  the  Poppy  Café  was  able  to operate,  volunteers  focused  on  not  only  providing  an opportunity for social interaction, but also strove to create a therapeutic environment to maintain and where possible, regain functional capacity. This was particularly important for those clients whose speech and social skills had significantly deteriorated. 

During 2020-21 the Café started to utilise an interactive white board which enabled clients to participate orally in completing simple jigsaws and word searches and to view background  pictures  of  local  settings  to  help  initiate memories and conversations with volunteers. 

Other activities offered included crafts, games and quizzes but the popular ‘Singing Café’ could not take place due to the  Covid-19  restrictions.  However,  it  was  possible  to provide some musical input through recorded music during Café sessions and on two occasions, a socially distanced service within the local church specifically for the clients led by the Samphire Singers. 

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Unfortunately, this year there were no visits to the Café from other local voluntary groups and services apart from visits by the local clergy. 

The number of clients present varied between 3 at the lowest up to 10 per week, averaging at approximately 7 per  week  over  the  26  weeks  that  it  was  possible  to operate. Most were brought by either family or professional carers although one client attended unaccompanied.  Some  families  felt  unable  to  attend throughout the year for fear of infection. The significant feature of this last year has been the number of clients who have been significantly unwell during the year and not necessarily with Covid-19. This has led to a number of hospital admissions and a deterioration in the physical and mental  health  of  clients.  Four  clients  have  moved  into permanent residential or nursing care as families were no longer able to manage at home and two clients have sadly died. However, four  new  clients  have joined  the  Poppy Café and clients who have shielded at home throughout the pandemic are now beginning to return. 

## **Poppy PM** 

Poppy PM began in March 2020 in response to a need expressed by carers for more respite time. The service was initially scheduled to be available two afternoons a month but  unfortunately  the  arrival  of  Covid-19  curtailed  its provision almost immediately. Poppy PM re-commenced in October 2020 with 5 sessions being held before it was once more suspended in December 2020. It began again on the 8[th] April 2021 and is once more being provided on two afternoons per month. Initial attendance was low but 7 attended the last session. 

Poppy PM has provided a quieter, more relaxed environment for clients. Regular attendance by a visiting pianist has helped to enhance the sense of relaxation and clients have enjoyed hearing familiar songs. 

## **Poppy Home Visiting Service** 

During this past year, the Poppy Home Visiting Service was particularly  affected  by  the  pandemic  with  the Service closed from April - August 2020 and also from January - March 2021. The Service was therefore only available for four months from September – December 2020. During this period the Service operated with 15 volunteers who undertook 133 visits with 11 clients. 

During the year one client moved into a care home and was  discharged  from  the  service  but  three  new  clients have  either  applied  directly  or  have  been  referred  for home visiting. The organisation has also welcomed three additional volunteers as home visitors while six volunteers have had to stand down during the year. 

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The Service has been welcomed by clients and carers alike as lockdown restrictions have led to many being trapped at  home  without  any  outside  company  or  stimulation during a very challenging period. 

When  visiting  has  been  possible,  the  usual  range  of activities undertaken have included: conversation, listening to music, being read to, looking at picture books and old photographs, singing, colouring pictures, jigsaw puzzles, simple card or board games. 

## **Response to Covid-19** 

All the charity’s routine services were suspended during the successive lockdowns. In response to this, the organisation  instituted  a  support  programme  in  which named volunteers regularly contacted clients and carers by telephone at least once a week, offering an opportunity to chat and discuss concerns plus, for those that requested it, assistance with shopping, collecting medicines, occasional gardening or a chat on the door step with social distancing  in  place. Some  clients  were  provided  with activities they could do at home such as colouring and quizzes. 

This proved to be a very worthwhile service providing a link and support to clients who at the time were feeling isolated and anxious. 

## **Poppy Cinema** 

The usual programme of vintage films had to be cancelled this year and no films were shown. 

## **Partnership working** 

Holt & District Dementia Support has continued to work with other partner organisations to strengthen services for those living with dementia. 

During 2020-21 none of the usual partnership meetings have taken place but the organisation has taken part in a number of online meetings organised by the local authority  or  carer  organisations.  One  to  one  electronic support has been established with other voluntary groups in  the  county  providing  services  to  families  living  with dementia. 

Close  ties  have  been  maintained  with  the  local  parish church to ensure that services were maintained to vulnerable clients throughout the pandemic. 

The Lead for Networking has stood down from the role which  has  been  taken  on by  the  Client  and  Carer representative on the Working Committee. Contact with the local Carers Matter voluntary group has continued and 

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information from them has been shared with clients and carers. 

The  Chair  of  the  organisation  has  taken  part  in  online meetings with other dementia friendly organisations within the county, facilitated by Norfolk County Council. These looked at sharing ideas and best practice on supporting clients during the pandemic. 

Through involvement in the local dementia friendly community, the organisation has been able to contribute to discussions relating to the provision of a care home facility within the town that will cater for people living with dementia. 


## **Performance review** 

Clients and carers at each of the organisation’s services are issued with a survey questionnaire each year as are all volunteers  within  the  organisation.  The  results  of  the 2019-20 surveys were analysed and reported this year as part  of  an  electronic  Annual  General  meeting  held  in August 2020. Comments were very positive and suggestions contributed to the formation of Poppy PM. 

The surveys for 2020-21 were circulated in March 2021 and will be reported at the forthcoming Annual General Meeting in May 2021. This year the surveys have concentrated  on  questions  related  to  the  organisation’s response to the pandemic. 

## **Public information** 

During the year the opportunities for provision of public information have been limited. Communication has concentrated  on  existing  clients  and  their  families  but earlier  publicity  has  ensured  that  the  organisation  has continued to receive applications from individual clients’ families  during  the  year  as  well  as  referrals  from  both health and social care professionals. 

During  the  year  a  further  review  and  updating  of  the website took place to ensure that it is compliant with the Web Accessibility Content Guidelines 2.1. Additional upgrades took place to provide a simple donation button to facilitate giving by those who wished to donate to the work of the organisation. 

The  operational  Working  Committee of  the  organisation recognised the need to strengthen its communication with 

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clients,  carers  and  volunteers  at  an  early  stage  in  the pandemic. This has been facilitated by moving the original quarterly Newsletter to a fortnightly production. This has enabled everyone to stay in touch and to receive valuable information on local services being provided throughout the pandemic as well as one page of fun activities to do at home. 

## **Education & Training** 

It has not been possible to offer regular training sessions during 2020-21 due to the restrictions in place as a result of the pandemic. New volunteers have been offered one to one support and supervision on joining the organisation. Understanding Dementia and Safeguarding Adults training for  new  volunteers  and  update  training  for  existing volunteers has been scheduled for 2021 once lockdown restrictions have been lifted. 

Hygiene and kitchen safety training sessions have been scheduled  for  May/June  2021  on  a  one-to-one  basis  to ensure social distancing at all times. 

## **Additional information (optional)** 


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You may choose to include further statements where relevant about:<br>Achievements  The charity has achieved against all its agreed objectives<br>against objectives despite the restrictions imposed by the response to the<br>set Para  pandemic. It has continued to provide its services when<br>1.41 safe to do so and has offered personal telephone support<br>and assistance when that has not been possible.<br>It remains focused on raising awareness about the needs<br>and  interests  of  those  living  with  dementia,  sharing<br>information with partnership organisations and helping to<br>raise the profile of those living with dementia when new<br>developments are envisaged in the local community.<br>The  organisation  has  ensured  that  communication  with<br>families  living  with  dementia  and  the  public  has  been<br>assured through the provision of the fortnightly Newsletter<br>and website.<br>Holt & District Dementia Support did not withdraw from<br>providing  its  services  during  the  last  year  but  instead<br>looked for innovative ways to make sure it continued to<br>support  those families known to it and to reach  out to<br>others struggling to cope with the challenge of dementia in<br>the most difficult of times.<br>Performance of  The charity does not set itself any objectives in terms of<br>fundraising  fundraising but has been fortunate to receive contributions<br>activities against  towards its services from the continued support of local<br>objectives set Para 1.41 people,  businesses  and  individuals  who  have  benefitted<br>from the service.<br>**----- End of picture text -----**<br>


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Investment The charity does not have any objectives in relation to performance investments. against objectives Para 1.41 Other 

## **Financial Review** 


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Review of the  Para  Cash held at the bank totalled £15k at 31 March 2021,<br>1.21<br>charity’s financial  following an excess of receipts over expenditure of £100<br>position at the  for the year ended 31 March 2021.<br>end of the period<br>Statement  Para  The main financial risk to the charity is reduced donations<br>1.22<br>explaining the  and the reserves are held to cover operational costs in the<br>policy for holding  event of a loss of income, to meet the costs of possible<br>reserves stating  new initiatives and to meet any unforeseen expenditure<br>why they are held that  may  occur.  It  is  the  charity’s  policy  to  maintain<br>reserves that would cover 24 months activity in the event<br>of a loss of income. Expenditure totalled £3k for the year<br>ended 31 March 2021.<br>Amount of  Para  The reserves held at 31 March 2021 totalled £15k.<br>1.22<br>reserves held<br>Reasons for  Para  Not applicable<br>1.22<br>holding zero<br>reserves<br>Details of fund  Para  Not applicable<br>1.24<br>materially in<br>deficit<br>Explanation of  Para  The  Covid-19  pandemic  led  to  the  suspension  of  the<br>1.23<br>any uncertainties  charity’s services to those living with dementia and their<br>about the charity  carers  throughout  significant  parts  of  the  year  but  the<br>continuing as a  organisation  has  remained  active  in  other  ways  and<br>going concern continues as a going concern.<br>**----- End of picture text -----**<br>


## **Additional information (optional)** 

You may choose to include further statements where relevant about: 

The charity’s principal source of funds is from donations. The charity’s These  come  from  the  clients  and  carers  who  use  the principal sources services, fundraising initiatives by local individuals, of funds Para organisations, businesses and from bequests. The charity 1.47 (including any applies for community grants where applicable but did not fundraising) receive such a grant in 2020-21. Not applicable. Investment policy and objectives Para 1.46 including any social investment policy adopted 

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Risk Management<br>A description of  Para  The charity has a proactive approach to risk management.<br>1.46 The Trustees have identified their key risks and have in<br>the principal<br>place a risk management plan to manage and mitigate the<br>risks facing the<br>identified risks. This is monitored regularly and updated as<br>charity<br>required.<br>The risk register of key risks identified the potential health<br>& safety risks associated with infection risks to clients and<br>volunteers and has been regularly updated in light of the<br>Covid-19  pandemic  and  this  is  now  identified  as  the<br>organisation’s principal risk to its services.<br>The Home Visiting Service undertakes a risk assessment on<br>all new clients and the subsequent risk management plan<br>is made available to all volunteers visiting the client and<br>this is updated as required.<br>Specific guidance is available for volunteers at both the<br>Poppy Café and the Home Visiting service to manage risks<br>associated with the health and well-being of clients. This<br>guidance is brought to the attention of all new volunteers<br>with the service as part of the volunteer’s induction to the<br>organisation.<br>Checks  with  the  Disclosure  and  Barring  Service  are<br>undertaken  for  all  members  who  exercise  positions  of<br>responsibility  within  the  organisation  and  all  those  who<br>volunteer as Home Visitors to ensure protection for our<br>vulnerable clients.<br>Public liability insurance is in place plus additional<br>accidental cover for volunteers undertaking duties with the<br>organisation.<br>Other<br>**----- End of picture text -----**<br>


## **Structure, Governance and Management** 

Description of charity’s trusts: Type of Para 1.25 governing document 

Holt & District Dementia Support is governed by a Constitution that was agreed and ratified by the entire membership when the organisation registered with the 

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**----- Start of picture text -----**<br>
Charity Commission in September 2018.<br>How is the  Para  The organisation is registered as a Charitable Incorporated<br>1.25<br>charity  Organisation.<br>constituted?<br>Trustee selection Para<br>1.25 Recruitment and appointment of trustees<br>methods<br>including details  Trustees are appointed from within the membership of the<br>of any  organisation and are elected by those members that are in<br>constitutional  attendance at the Annual General meeting.<br>provisions e.g.<br>election to post<br>Trustees are proposed and seconded by current members<br>or name of any<br>and are required to indicate their willingness to take on the<br>person or body<br>additional responsibilities associated with being an officer<br>entitled to<br>within the organisation and the duties and responsibilities<br>appoint one or<br>associated with being a trustee prior to the Annual General<br>more trustees<br>meeting. Members are eligible to be considered as trustees<br>based on their personal abilities, specialist knowledge and<br>skills and commitment to the aims and objectives of the<br>organisation.<br>If  a  trustee  vacancy  occurs  before  the  Annual  General<br>meeting  is  due  to  take  place  the  existing  trustees  will<br>appoint  an  interim  trustee  to  ensure  continuity  of<br>governance and the appointment will be subject to a vote<br>of the membership at the next Annual General meeting.<br>**----- End of picture text -----**<br>


## **Additional information (optional)** 

You may choose to include further statements where relevant about: **Induction and training of trustees** 


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Induction and training of trustees<br>On appointment as a trustee, the appointee is provided<br>Policies and<br>procedures  Para  with an introduction to the role by an existing trustee and<br>1.51 given a copy of the Constitution and the organisation’s<br>adopted for the<br>policies  and procedures.  In  addition, the new trustee is<br>induction and<br>directed to the guidance issued by the Charity Commission<br>training of<br>on the duties and responsibilities associated with being a<br>trustees<br>trustee and the importance of public benefit.<br>Organisational structure<br>The charity’s  The charity has a well understood structure that supports<br>organisational  Para 1.51 good governance and operational management.<br>structure and<br>any wider<br>network with  The  charity  trustees  are  responsible  for  exercising<br>which the  responsibility  for  the  corporate  governance  of  the<br>charity works<br>organisation, setting its  strategic direction and ensuring<br>compliance with both its Constitution and the requirements<br>of being a Charitable Incorporated Organisation.<br>The  operational  management  of  the  various  services<br>provided  by  the  charity  are  overseen  by  the  Working<br>**----- End of picture text -----**<br>


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Committee,  which comprises the trustees plus other appointees and advisors that contribute specific knowledge and expertise. The trustees and members of the Working committee receive no remuneration other than payment for  incidental  expenditure  associated  with  undertaking their role as either committee members or as volunteers. All give of their time freely. 

During  2020-21  the  trustees  agreed  to  increase  the number of trustees from 5 to 6 to ensure that the Lead for Poppy PM is included alongside the other service leads as a trustee. This was approved at the Annual General Meeting. 

The Trustees’ committee and the Working Committee meet six  times  a  year  with  the  Trustee  committee  meeting preceding that of the Working committee if there are items to discuss that are only relevant to the trustees. Otherwise the meetings are integrated. Each committee has specific terms  of  reference  which  ensure  that  responsibilities, delegation  and  decision-making  is  clearly  defined  and duplication is avoided. Both committees are chaired by the Chair of the organisation to ensure continuity and good communication between both committees. 

Volunteers are core to the organisation and are recruited from the general public and specifically for their commitment to the aims and objectives of the organisation in supporting those living with dementia and their carers. Volunteers are invited to attend a meeting twice a year to ensure that all members have an opportunity to contribute to the direction of the organisation and to discuss issues with the membership of both committees. All members are invited to attend the Annual General meeting. 

In addition to the Constitution, Holt & District Dementia Support has a suite of policies to support good governance including  policies  on  Safeguarding,  Recruitment,  Data Protection and Lone Working and all members are directed to these policies on joining the charity. This guidance is supplemented by a comprehensive handbook that is issued to all new members. 

Training is provided to all new volunteers who have been accepted  as  members  through  the  recruitment  process including  training  on  dementia  awareness,  safeguarding and  communication  skills.  Bespoke  training  is  arranged when specific issues arise such as Data Protection training when the General Data Protection Regulations were 

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enacted. 

## **H&DDS ORGANISATIONAL STRUCTURE** 

## **TRUSTEES** 

Chair Deputy Chair/ Lead for Home Visiting Treasurer Administrator Lead for Poppy Café Lead for Poppy PM 

## **THE WORKING COMMITTEE** 

Trustees 

Lead for Media / Newsletter Administrator for Poppy Café Client & Carer representative Appointed members 

Representatives from associated organisations 

## **MEMBERS** 

Current volunteers who have completed the recruitment process 

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Relationship with related parties<br>Relationship with Para  The charity is an active participant in the local Dementia<br>any related  1.51 Friendly Community programme, supporting initiatives to<br>parties engage  with  local  businesses,  consulting  with  the  local<br>council  and  health  authorities  about  local  provision  for<br>those families living with dementia and providing dementia<br>awareness information and training.<br>The charity is also in regular contact with other charities in<br>this  field  such  as  AgeUK,  the  Alzheimer’s  Society,  the<br>Admiral  Nursing  Service  and  the  local  Dementia  Action<br>Alliance so that advice, support and service provision is<br>integrated and focused on the needs of the local client<br>group.<br>Other<br>**----- End of picture text -----**<br>


## **Reference and Administrative details** 


**----- Start of picture text -----**<br>
Charity name Holt & District Dementia Support<br>Other name the charity<br>uses<br>Registered charity  1179793<br>number<br>Charity’s principal  Hanworth House<br>address 23 Cromer Road<br>Holt<br>NR25 6EU<br>**----- End of picture text -----**<br>


## **Names of the charity trustees who manage the charity** 


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Name of person<br>(or body)<br>Dates acted if not for<br>Trustee name Office (if any) entitled to<br>whole year<br>appoint trustee<br>(if any)<br>1 Claire Roberts Chair Whole period Membership of<br>organisation<br>Eleanor Sidgwick Deputy Chair /  Whole period Membership of<br>2 Lead for Home  organisation<br>Visiting<br>3 [David Sidgwick] Treasurer Whole period Membership of<br>organisation<br>Administrator Whole period Membership of<br>4 [Kate Gosden]<br>organisation<br>**----- End of picture text -----**<br>


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Steven Glenister Lead Coordinator Whole period Membership of 5 for the Poppy organisation Cafe 6[Isobel Horsley] Lead Coordinator Whole period Membership of for Poppy PM organisation 

Corporate trustees – names of the directors at the date the report was approved **Director name** 

None 

Name of trustees holding title to property belonging to the charity 

**Trustee name Dates acted if not for whole year** 

None 

## **Funds held as custodian trustees on behalf of others** 

Description of the assets held in this None capacity Name and objects of the charity on whose behalf the assets are held and how this falls within the custodian charity’s objects Details of arrangements for safe custody and segregation of such assets from the charity’s own assets 

## **Additional information (optional)** 

## **Names and addresses of advisers (Optional information)** 


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Type of Adviser Name Address<br>Admiral Nurse Sarah Farmer-Wright https://www.dementiauk.org/<br>get-support/find-an-admiral-<br>nurse/<br>Hard Farm, Little Marsh Lane,<br>Examiner Angela Harcourt<br>Field Dalling, Holt,<br>NR25 7LL<br>Bank Manager,  16 High Street, Holt, NR25<br>Barclays Bank 6BQ<br>**----- End of picture text -----**<br>


## **Name of chief executive or names of senior staff members (Optional information)** 

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## **Working Committee** 

## _**Trustees plus:**_ 

Lead for Communications, Media Relations and Website – Sue Wharfe Administrator for Poppy Café – Lee Rix 

## _**Representatives from:**_ 

Glaven Caring – Maureen Buckey Clients, Carers and Networking – Helen Banham 

## **Exemptions from disclosure** 

Reason for non-disclosure of key personnel details All disclosed 

## **Other optional information** 

## **Declarations** 

**The trustees declare that they have approved the trustees’ report above.** 

**Signed on behalf of the charity’s trustees:** 

**Signature(s)** David Sidgwick **Full name(s)** Claire Roberts **Position (eg** Chair Treasurer **Secretary, Chair, etc) Date** 17 May 2021 

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## Holt & District Dementia Support 

Annual Report 17[th] May 2021 Registered Charity No. 1179793 

20 



Holt'(￿ Difvtrict
Demehtia Stspport
BALANCE SHEET
AS AT 31 MARCH 2021
31.03.20
31.03.21
GENERAL FUND
11,667 8alance brought forward
15,028.18
3,361 Add.. Exte5s of receipts for the yÈar
69.30
15.097.48
£15.028
£15,097.48
Rep￿sented bv:
1,535 Cash at bank- current account
13.493
deposrt account
1581.70
13,498.76
17.02
Cash in hand
15,097.48
£15,028
£15,097.48
Independent Examiner's Repo
I confirm the accounts were presented, ready for examination.
In connection with my examination. t)0 matter has come to my attention to which,
in my opinion, attention should be drawn in order to enable a proper
understanding of the accounts to be reache(l.
Sigried:
Address..
Date:
17104 ILOII
Registered charlty number. 1179793

HOLT& D15fRI￿DEmE￿￿ASUPP0RT
RECEIPTS AND PAYMENfs ACCOUNT
FOR THE YEAR ENDED 31 MARCH 2021
2020
2021
RECEIPTS
1.553 Donations at Poppy Café
Donations at Poppy PM
Home Visiting Serwce donations
Gfft Aid
Sale of disabled toilet keys
Deposit account interest
Sundry income
Fund rai5in8
674.41
64.60
210.(K)
231.98
835
247
12
6.17
3,452
781
o.¢N) 1.193.16
Ontroff dOnat￿n5.
Legacy from Dr. Pearce
Personal donations
East of England CO-OP
High Kelling Social Club
Fairfax & Favor
Brits Charity Cricket
500.00
647.48
320
5(Kl
411
1,890
2W
3,321
O.¢XJ 1,147.48
Donations in memory ofr.
GW Townley
Jill Deacon
Irene Rowley
Brenda Sowter
Alan Ward
Ken Gledhill
Mrs PB Sweet
Tony Gibson
David Banham
Bill Elliott
Josie Grand
61.C
IS5.￿)
5CM).00
140.00
135
520
70
495
475
469
2,646
856.00
9,419
Balances carried forward
3,196.64

HOLT & DISTRICT DEMENTIA SUPPORT
RECEIWfS AND PAYMENTS ACCOUNT ICONTINUEDI
FOR THE YEAR ENDED 31 MARCH 2021
2020
2021
9,419
Balances brought forward
3,196.64
PAYMErirs
Poppy Café expenditure
Meeting room hire
Refreshments
Materials
Volunteers, mileage & parking
1.585
474
167
105
756.¢Y)
21x1.31
66.90
147.60 1.170.81
2,331
Poppy PM expenoiture
Meeting room hire
Refreshments
Volunteers, mileage & parking
131.25
22.04
159.29
Home Visiting Service expenditure
Volunteers. mileage
Receipts pads
924
114
399.45
1,038
399.45
General expendrtu
Covid costs lincl. PPEI
Websrte costs
Insurance
General mileage
Stamps. stationery. printer ink and paper
DBS checks
Gtft5
Meeting costs lincl. room hire)
Volunteers, refreshments
Fund raising expenditure
Gift aid envelopes
Leaflets & posters
Volunteers. party
Display board
Disabled toilet keys
Sundry expenses
31XJ.05
270.00
291.74
85.23
194.76
36.
98.84
114.93
6.24
1.020
257
130
123
120
iio
189
li
108
113
434
31
17
2,689
0.00 1,397.79 3.127.34
£3,361
Excess of fte￿ipts
£69.30