Charity number: 1179472
Living Well UK
Report and consolidated financial statements For the year ended 31 March 2025
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Living Well UK
For the year ended 31 March 2025
Reference and administrative information ................................................................................................................... 3 Trustees’ annual report ................................................................................................................................................................. 4 Independent auditor’s report to the trustees of Living Well UK.................................................................. 15 Consolidated Statement of Financial Activities ........................................................................................................ 19 Balance Sheets ................................................................................................................................................................................. 20 Consolidated cash flow statement..................................................................................................................................... 21 Notes to the financial statements...................................................................................................................................... 22
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Living Well UK
For the year ended 31 March 2025
Reference and administrative information
Charity number 1179472 Country of registration England & Wales Registered office Avoca Court 23 Moseley Road Birmingham B12 0HJ
Trustees Key management personnel Chief Executive Officer Executive Clinical Director Operations Director Finance Director
Bankers
Solicitors
Auditor
R Hadley D Hay L K Masiane L D McKiernan (Chair) J Jones-Rigby (appointed 25 April 2024)
B Howells P Kwesiga L Squire J De Couter Unity Trust Bank 4 Brindley Place Birmingham B1 2JB Hempsons Solicitors 100 Wood Street London EC2V 7AN Sayer Vincent LLP Chartered Accountants and Statutory Auditor 110 Golden Lane London EC1Y 0TG
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Living Well UK
For the year ended 31 March 2025
Trustees’ annual report
The trustees present their report and the audited financial statements for the year ended 31 March 2025. Reference and administrative information set out on page 3 forms part of this report. The financial statements comply with current statutory requirements, the Charity's constitution, and the Statement of Recommended Practice - Accounting and Reporting by Charities: SORP applicable to charities preparing their accounts in accordance with FRS 102.
Objectives and activities
Purposes and aims.
The objects of Living Well UK, the Charitable Incorporated Organisation (CIO), are the relief of sickness and preservation of health, with particular emphasis on mental health, principally (but not exclusively) in the Midlands, by:
Providing psychological therapies and counselling; Providing education for organisations and professionals in the mental health field; Promoting research for the public benefit and publishing the useful results of it.
The trustees review the aims, objectives, and activities of the Charity each year. This report sets out what the charitable group has achieved and the outcomes of its work in the reporting period. The group comprises Living Well UK – the CIO – and Living Well Consortium Ltd. (LWC) – the trading subsidiary.
LWC generates income from government contracts in fulfilment of counselling services under the NHS Talking Therapies pathways and incurs costs in relation to the delivery of this commissioned service. The trustees report the success of each key activity and the benefits the organisation has brought to those groups of people that it is set up to help. The review also helps the trustees ensure the Charity's aims, objectives and activities remain focused on its stated purposes.
The trustees confirm that they have complied with their duty under the Charities Act 2011 to have due regard to the Charity Commission’s guidance on public benefit when reviewing the Charity’s aims and objectives and in planning future activities. In particular, the trustees have considered how planned activities will contribute to the achievement of the Charity’s stated aims and objectives.
Objectives and Activities for the Public Benefit.
During the year, the Charity worked to achieve its aims through a range of strategies and services, including:
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Collaborative delivery with over 40 VCFSE organisations to provide accessible, culturally competent mental health support.
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Prevention and early intervention initiatives, such as wellbeing cafés, group therapy for children and young people, and school-based health coaching.
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Digital innovation, including the Limbic Access chatbot, enabling 24/7 self-referrals and improving engagement.
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The trustees measure success using clinical outcomes, patient feedback, and operational metrics. For example:
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24,678 referrals received and 18,564 clients seen under NHS Talking Therapies.
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88% of respondents reported that services helped them understand and address their difficulties.
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Over 11,000 visitors accessed wellbeing cafés and 1,100 attendees joined online wellbeing sessions.
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3,449 employment support sessions delivered, helping clients return to or find work.
Significant activities included:
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Delivery of NHS Talking Therapies (CBT, IPT, Couples Counselling).
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Children and Young People Services, including Dialectical Behaviour Therapy (DBT) skills groups and self-harm workshops.
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Employment Support, providing CV building, interview preparation, and transport assistance.
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Community projects, such as Healing Circles and the Green Spaces exhibition promoting mental health through nature.
All activities undertaken during the year were carried out to further the Charity’s aims and deliver measurable benefits to the public, particularly those experiencing mental health challenges.
Achievements and performance
The trustees are pleased to report that during 2024/25, Living Well UK and its trading subsidiary, Living Well Consortium (LWC), delivered a wide range of services and initiatives that furthered the Charity’s objects of relieving sickness and promoting mental health and wellbeing. This section reviews the significant charitable activities undertaken and assesses achievements against the objectives set for the year, demonstrating measurable impact and public benefit.
Providing psychological therapy sessions, and providing counselling and self-help solutions
NHS Talking Therapies (formerly known as IAPT or Improving Access to Psychological Therapies)
NHS Talking Therapies provision remained the cornerstone of our work, supporting adults and young people across Birmingham and Solihull. Our objective was to improve access to evidence-based psychological therapies and reduce waiting times. During the year, LWC received 24,678 referrals and provided treatment to 17,669 clients, exceeding planned activity levels. Waiting time performance surpassed national targets, with 86% of clients seen within six weeks and 97% within eighteen weeks, compared to national standards of 75% and 95%.
Patient feedback confirmed the quality and impact of services: 88% of respondents reported that the service helped them understand and address their difficulties, and overall satisfaction remained high at 82%. Recovery rates averaged 47%, broadly in line with
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national expectations, despite increasing clinical complexity. These outcomes reflect our commitment to timely, effective care and continuous improvement.
NHS Talking Therapies Highlights
Clients typically received between four and five sessions of treatment, tailored to individual needs. Alongside core therapies such as CBT, IPT and Couples Counselling, we introduced innovative delivery models to enhance engagement. Walking Therapy, launched in response to client feedback, offered sessions in green spaces and proved popular, with over 50 individuals supported during the year. Similarly, our CBT and Personal Training pilot combined psychological therapy with physical activity, addressing both mental and physical wellbeing. Early results indicate improved engagement and positive feedback, and plans are in place to expand this model in 2025/26.
Long-term Conditions (LTC)
Our integrated pathway for people with long-term conditions continued to deliver significant benefits. Nearly 1,550 clients with conditions such as diabetes and COPD accessed Talking Therapies through this service, which remains unique in the West Midlands. Outcomes demonstrate the value of integrating physical and mental health support, reducing hospital admissions and improving quality of life.
Assessment and Triage
To meet the growing demand for services, LWC expanded its in-house assessment and triage capacity during 2024/25. The team now comprises three dedicated Assessment and Triage practitioners, enabling direct referrals to LWC and significantly increasing the proportion of service users assessed internally. This development has streamlined access pathways, ensuring individuals are directed to the most appropriate service quickly and effectively. Enhanced skills within the team mean providers receive richer client information at the outset, allowing treatment to commence promptly and with greater relevance. These improvements have contributed to faster engagement, better continuity of care, and improved outcomes for service users.
Counselling/ Wellbeing and Social prescribing services
11-24 Counselling and Support
As part of the Forward Thinking Birmingham partnership, LWC provided counselling for young people aged 11–24, supporting 2,450 individuals during the year. Services included DBT skills groups and workshops addressing self-harm and low mood, creating safe spaces for young people to build resilience and coping strategies. Feedback from schools and families highlights the positive impact on attendance, confidence and emotional wellbeing.
Step 4
Step 4 continued to support complex young people with higher needs than traditional counselling can provide, working with 222 individuals during the year. This bespoke model remains in high demand and is recognised as best practice in supporting vulnerable young people. Plans are in place to expand provision in 2025/26 to meet growing need.
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Listening Service
The Listening Service offered up to twelve sessions for individuals for whom Talking Therapies were not clinically appropriate, supporting over 580 people during the year. This service has been instrumental in reducing isolation and providing emotional support for those who might otherwise fall through gaps in provision.
Healing Circles
Healing Circles provided culturally safe spaces for individuals from African and Caribbean backgrounds to discuss the impact of race on mental health. Over 790 people accessed this service during the year, and feedback highlights its role in fostering resilience and community cohesion. The model continues to attract national interest as an example of culturally competent care.
Contributing towards training and qualifications of practitioners and therapists (providing education for organisations and professionals in the mental health field)
Talking Therapies Workforce Development
Building workforce capacity remained a strategic priority. LWC supported 71 trainees during the year, maintaining one of the highest NHS Talking Therapies trainee placements in the West Midlands. Thirty-five graduates in High-Intensity CBT and eighteen Psychological Wellbeing Practitioners completed training and secured roles within Consortium organisations, strengthening the local mental health workforce. Clinical training and mentoring programmes continued to ensure service quality and support professional development, with additional investment in supervision and wellbeing support for trainees.
Promoting research for the public benefit and publishing the useful results
The Charity has continued to be represented by its involvement and work within the Voluntary, Community, Faith, and Social Enterprise (VCFSE) sector. During the year, the Charity worked to ensure the Charity is heard by a larger audience, representing, and leading the third sector, including representation at the National IAPT forum to share our best practice in clinical outcomes.
Other activities
Promotion and Partnership
The Charity maintained partnerships with organisations such as Solihull Moors Football Club, promoting mental health awareness and services to over 1,000 participants across
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Birmingham. These partnerships help to embed mental health support within community settings and reach individuals who might not otherwise engage with traditional services.
Beneficiaries of our services
The primary beneficiaries of the Charity’s services are residents and workers in Birmingham and the West Midlands, as well as member organisations of LWC. In the year ended 31 March 2025, over 22,500 patients received services under NHS contracts.
The Charity also maintained a strong focus on supporting Black, Asian and Minority Ethnic communities, assisting nearly 9,800 individuals from these groups. Member organisations benefit from business support, clinical governance and operational assistance, enabling them to deliver high-quality services within a collaborative framework.
Impact and Public Benefit
These achievements have contributed directly to the Charity’s aims by improving access to mental health support for adults, children and young people, reducing pressure on NHS services through community-based interventions, enhancing resilience and recovery through education and therapy, and supporting social inclusion and economic independence through employment programmes.
The trustees confirm that all activities undertaken during the year were carried out to further the Charity’s aims and deliver measurable benefits to the public, in line with the Charity Commission’s guidance on public benefit.
Financial review
The financial performance of the group for the year reflects total income of £9,622k and total costs of £9,864k, resulting in net outgoing resources of £242k for 2024/25. While Living Well UK (LWUK) reported net income of £134k, Living Well Consortium (LWC) reported a net loss of £377k for the same period.
As of 31 March 2025, the LWC accounts included deferred income of £458k, comprising £238k allocated to the Grounded project, £96k for VCFSE and £124k for Step4 Therapy. The balance held for Grounded recognised previously remains part of the restricted reserve, the VCFSE receipt has been recognised as income in the year, while the Step4 Therapy is a contractual obligation invoiced ahead of delivery as per instruction for the financial year 25/26, and remains in deferred income at the year end, the differing treatment of the three income streams in the consolidated group accounts for 2024/25 is in accordance with Charities SORP requirements.
At the beginning of the financial year, the group’s unrestricted reserves were £251k, and restricted reserves stood at £678k. By 31 March 2025, total group funds had decreased to £687k, comprising £162k in unrestricted reserves and £525k in restricted reserves.
The group also held £280k in cash as of 31 March 2025.
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Principal sources of funds (including any fundraising)
The group’s principal source of funds continues to be derived from the activities of LWC, which remained consistent in 2024/25. Efforts to diversify funding sources are ongoing and are anticipated to play a significant role in achieving the group’s objectives. During 2024/25, the group successfully secured grant funding from several providers, further supporting its initiatives.
Reserves policy and going concern
The trustees have adopted a reserves policy designed to maintain a minimum of three months’ operating costs in readily available cash reserves to ensure financial stability and continuity of services. Based on current staffing and overhead commitments, this equates to approximately £650k (2024: £600k), which includes salary costs of £543k for three months plus average overheads for the same period.
At 31 March 2025, the group held total funds of £686k (2024: £929k), comprising:
Unrestricted reserves of £162k (2024: £251k) Restricted reserves of £525k (2024: £678k)
Restricted reserves are subject to donor-imposed conditions and are therefore not available for general purposes. The Charity’s own unrestricted reserves were £185k (2024: £251k), this position is below the level set by the reserves policy and requires corrective action.
The trustees acknowledge this deficit and have implemented measures to restore compliance with the policy, principally recruiting the services of a finance director to improving cash flow management and engagement with commissioners to ensure timely payments, and more active management of service providers to control costs.
The trustees will review the reserves policy annually to ensure it remains appropriate for the scale and complexity of operations.
In assessing going concern, the trustees have considered the financial and operational outlook to 31 December 2026. The group’s principal income source remains NHScommissioned contracts, which provide a high level of funding certainty. The business model ensures that, should a significant contract end, the majority of associated direct costs would cease immediately, limiting financial risk. The trustees have also considered potential pressures on working capital, including delayed payments, and note that similar challenges have been successfully managed in prior periods.
Based on these considerations, the trustees are satisfied that the Charity and its subsidiary have adequate resources to continue in operational existence for the foreseeable future and have prepared the financial statements on a going concern basis
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Principal risks and uncertainties
Risks are broadly classified into three areas – those related to the NHS landscape, those related to clinical complexity, and those related to members operational, financial and cashflow issues.
----- Start of picture text -----
Principal risk identified Steps taken to mitigate
ICS formation (NHS landscape):
NHS commissioning continued to change Over the course of 2023/24 and 24/25 the
dramatically during 2023/24 and on into 24/25. MHPC was formed with BSMHFT at its head
The Clinical Commissioning Groups (CCGs) leading to further change and instability.
which provided Mental Health services became Regular discussions continue with
Integrated Care Bodies (ICBs). This meant that commissioners regarding the changes and
LWC had a completely new set of where LWC fit going forward. The MHPC is now
commissioners/partners moving forward. beginning to take shape to oversee the
contracts and where LWC sits – this continues
The ICB delegated authority to Birmingham and to be discussed. With the FTB contracts now
Solihull Mental Health Foundation Trust moving across to BSMHFT, our complete
(BSMHFT) to hold the mental health contracts commissioning now sits with the MHPC.
for Birmingham and Solihull (BSOL); old CCG LWC CEO sits on the Executive Steering Group
contracts – which now sit with BSMHFT. During (ESG) that provides oversight of the MHPC and
24/25 the FTB service delivered by Bham has strong contact with the Finance Clinical
Women’s and Children’s Trust was transferred Commissioning Group (FCCG) so we are well
across to BSMHFT, this means that all our major placed at senior level
contracts now sit with BSMHFT. By continuing to deliver good outcomes for
LWC had a strong relationship with Bham service users and showing good KPIs we will
Women’s and Children’s stay in a strong position
Clinical complexity:
Presenting complexity of people needing A substantial and multi-faceted training
services continues to rise, which adds risk and programme and clinical guidance is provided to
high need into a stretched system. member organisations.
LWC delivers services to a complex, multi- LWC continues to grow its qualified staff and
agency mental health system, and the quality of has the highest number of Trainee practitioners
services provided by consortium members in its history.
needs to reflect this. There is an increased
clinical complexity – in that LWC is seeing A Clinical Risk Register remains in place to
fewer low “risk” referrals but a large increase in track high level incidents.
higher complexity for new referrals. This in turn
has led to other issues such as staff retention/ Across 24/25 we have grown our central team
recruitment issues for CBT HI practitioners. to ensure we can offer more clinical oversight
to providers.
The clinical complexity risks have continued to
grow across 24/25, there is a higher LWC have developed a new support package
percentage of HI cases presenting at for trainees to ensure that they are settled
assessment, and that continues to create during the trainee period and prepared for the
problems, amongst low cases for PWPs to hold job once qualified. The team also offers more
and having to grow a expensive HICBT staff reassurance to NHSE central teams
team
Members operational, financial, and general cashflow issues:
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| Principal risk identified | Steps taken to mitigate |
|---|---|
| Late/ delayed payments from the NHS have been an ongoing problem across 24/25, and these can be large enough amounts to cause risk to supplier payments Financial sustainability of individual consortium members may impact on delivery of contracted services. |
LWC plan to build up reserves across 25/26 to enable us to have some money to cover continued late/ delayed payments. We will also be working alongside providers to ensure through audits, that they are building up reserves Thorough annual audits of Consortium members ensuring financial sustainability is covered, including the requirement for their own reserves to be at acceptable levels. |
| Meeting KPIS. Across 24/25, LWC have struggled to meet all KPIs set for Talking Therapies (TT) as they have increased in line with national guidance |
LWC have created specific working groups to target KPIS that are especially tough. |
| Low national NHS uplifts LWC was awarded 3.1% across 23/24 and only 2.15% in 24/25, this has put enormous pressure on budgets |
We have been working tirelessly to push the national NHS team to understand the local pressures the low uplifts cause. We have also been working hard to look at other areas of funding that can support innovation and growth |
Fundraising
The Charity does not carry out external fundraising campaigns; during the year, costs of raising funds are related to advertising and marketing activity, promotional materials, and costs of attendance at events to promote charitable activities.
The Charity is not registered with the Fundraising Regulator and has received no complaints in relation to any fundraising activities undertaken.
Plans for the future
The group intends to:
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Continue delivering innovative and effective services, pursuing funding from grants and trusts awarding organisations.
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Invite applications from potential members to become part of the Consortium.
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Provide funding to support innovation in the sector.
The group is committed to developing a vision that allows the Charity to take the lead in enabling the system to provide quicker, easier, and simpler treatment at the point of need.
LWC intends to:
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Continue delivering Mental Health services across Birmingham and Solihull; alongside this there is a clear view to grow the delivery in other areas.
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Continue receiving funding for new trainees, with trainees confirmed for 2025/26 the group status as a key player in developing new staff for the Mental Health sector remains.
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Grow the delivery of Talking Therapies through providing more services closer to where people in communities need it.
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Grow Talking Therapies delivery in 2026/27.
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Structure, governance and management
The organisation is a Charitable Incorporated Organisation (CIO) registered as a charity on 8 August 2018 in England and Wales. It is referred to within this report as the ‘Charity’.
All trustees give their time voluntarily and any expenses or remuneration reclaimed from the Charity are set out in note 6 to the accounts. The total amount reimbursed to Trustees during the year was £nil (2023/24: £nil)
Appointment of trustees
Trustees are appointed by election at the Annual General Meeting (AGM) of the Charity. Member organisations are invited to nominate suitable candidates and submit a CV and nomination form. Where the number of nominations exceeds the number of vacancies, an election is held at the AGM. Trustees are normally appointed for a three-year term to ensure continuity on the Board, with periodic recruitment to maintain a balance of experience and fresh perspectives.
Changes during the year ended 31 March 2025:
New appointment: Jennifer Jones-Rigby was appointed as a trustee on 25 April 2024.
There were no other appointments or resignations during the financial year. Trustees Davy Hay, Lovemore Masiane, and Louise McKiernan continued their terms following re-election at the AGM held on 7 December 2022.
The Board regularly reviews its composition to ensure it has the appropriate skills and experience to govern effectively. Recruitment is undertaken in line with the Charity’s diversity and inclusion principles, and all appointments comply with the requirements of the Charity Commission and the Charity’s constitution.
Trustee induction and training
The Charity recognises that the trustee role is critical to the successful functioning of the Charity and its trading subsidiary. To achieve this, it has an induction programme for new trustees; the Chair and CEO are expected to ensure that all new trustees are inducted to their role and understand the requirements of a charity trustee (as outlined by the Charity Commission). Additionally, the CEO (through the Office Manager) organises the induction programme for the trustee and ensures that new trustees meet with appropriate staff and existing trustees and cover the items on the new trustee induction list.
Related parties and relationships with other organisations
As noted above, the Charity has a trading subsidiary, LWC which trades as Living Well Consortium Ltd (a company limited by guarantee, registered company number 07412677).
LWC is a membership body and works with and through its members to achieve its objects.
LWC delivers on contracts through services provided by various member bodies, including the provision of their staff to fulfil contracts across NHS Talking Therapies, FTB, LTC.
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A full list of the current Consortium members and their activities can be found on the website at www.livingwellconsortium.com.
Details of all other related party transactions are disclosed in Note 8 of the financial statements.
Remuneration policy for key management personnel
The Charity does not employ any staff, but LWC does.
The pay and remuneration of all LWC key management personnel has been reviewed in consultation with third party legal advisors, and appropriate salary bandings were reset in accordance with national benchmarks for clinical staff in accordance with the NHS Agenda for Change.
Statement of responsibilities of the trustees
Law applicable to charities in England and Wales requires the trustees to prepare financial statements for each financial year which give a true and fair view of the group's financial activities during the period and of its financial position at the end of the period.
In preparing financial statements giving a true and fair view, the trustees should follow best practice and:
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Select suitable accounting policies and then apply them consistently.
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Observe the methods and principles in the Charities SORP
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Make judgements and estimates that are reasonable and prudent.
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State whether applicable UK Accounting Standards and statements of recommended practice have been followed, subject to any material departures disclosed and explained in the financial statements.
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Prepare the financial statements on the going concern basis unless it is inappropriate to presume that the Charity will continue in operation.
The trustees are responsible for keeping proper accounting records that disclose with reasonable accuracy at any time the financial position of the group and enable them to ensure that the financial statements comply with the Charities Act 2011. They are also responsible for safeguarding the assets of the charity and group and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.
The trustees are responsible for the maintenance and integrity of the corporate and financial information included on the charity's website. Legislation in the United Kingdom governing the preparation and dissemination of financial statements may differ from legislation in other jurisdictions.
Auditor
Sayer Vincent LLP was re-appointed as the Charity's auditor at the AGM during the year and has expressed its willingness to continue in that capacity.
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The trustees’ annual report has been approved by the trustees on 15[th] December 2025 and signed on their behalf by
L McKiernan
Trustee
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Independent auditor’s report to the trustees of Living Well UK
Opinion
We have audited the financial statements of Living Well UK (the ‘parent charity’) and its subsidiary (the ‘group’) for the year ended 31 March 2025 which comprise the consolidated statement of financial activities, the group and parent charity balance sheets, the consolidated statement of cash flows and the notes to the financial statements, including significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards, including FRS 102 The Financial Reporting Standard applicable in the UK and Republic of Ireland (United Kingdom Generally Accepted Accounting Practice).
In our opinion, the financial statements:
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Give a true and fair view of the state of the group and parent charity’s affairs as at 31 March 2025 and of the group’s incoming resources and application of resources, for the year then ended.
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Have been properly prepared in accordance with United Kingdom Generally Accepted Accounting Practice
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Have been prepared in accordance with the requirements of the Charities Act 2011
Basis for opinion
We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities under those standards are further described in the Auditor’s responsibilities for the audit of the financial statements section of our report. We are independent of the group in accordance with the ethical requirements that are relevant to our audit of the financial statements in the UK, including the FRC’s Ethical Standard and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.
Conclusions relating to going concern
In auditing the financial statements, we have concluded that the trustees' use of the going concern basis of accounting in the preparation of the financial statements is appropriate. Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on Living Well UK’s ability to continue as a going concern for a period of at least twelve months from when the financial statements are authorised for issue.
Our responsibilities and the responsibilities of the trustees with respect to going concern are described in the relevant sections of this report.
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Other information
The other information comprises the information included in the trustees’ annual report, other than the financial statements and our auditor’s report thereon. The trustees are responsible for the other information contained within the annual report. Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon. Our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements, or our knowledge obtained in the course of the audit or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether this gives rise to a material misstatement in the financial statements themselves. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact.
We have nothing to report in this regard.
Matters on which we are required to report by exception
We have nothing to report in respect of the following matters in relation to which the Charities (Accounts and Reports) Regulations 2008 requires us to report to you if, in our opinion:
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The information given in the trustees’ annual report is inconsistent in any material respect with the financial statements.
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Sufficient accounting records have not been kept; or
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the financial statements are not in agreement with the accounting records and returns; or
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We have not received all the information and explanations we require for our audit.
Responsibilities of trustees
As explained more fully in the statement of trustees’ responsibilities set out in the trustees’ annual report, the trustees are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as the trustees determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error.
In preparing the financial statements, the trustees are responsible for assessing the group and the parent charity’s ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the trustees either intend to liquidate the group or the parent charity or to cease operations, or have no realistic alternative but to do so.
Auditor’s responsibilities for the audit of the financial statements
We have been appointed as auditor under section 144 of the Charities Act 2011 and report in accordance with regulations made under section 154 of that Act.
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Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable assurance is a high level of assurance but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements.
Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line with our responsibilities, outlined above, to detect material misstatements in respect of irregularities, including fraud. The extent to which our procedures are capable of detecting irregularities, including fraud are set out below.
Capability of the audit in detecting irregularities
In identifying and assessing risks of material misstatement in respect of irregularities, including fraud and non-compliance with laws and regulations, our procedures included the following:
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We enquired of management, which included obtaining and reviewing supporting documentation, concerning the group’s policies and procedures relating to:
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Identifying, evaluating, and complying with laws and regulations and whether they were aware of any instances of non-compliance.
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Detecting and responding to the risks of fraud and whether they have knowledge of any actual, suspected, or alleged fraud.
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The internal controls established to mitigate risks related to fraud or noncompliance with laws and regulations.
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We inspected the minutes of meetings of those charged with governance.
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We obtained an understanding of the legal and regulatory framework that the group operates in, focusing on those laws and regulations that had a material effect on the financial statements or that had a fundamental effect on the operations of the group from our professional and sector experience.
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We communicated applicable laws and regulations throughout the audit team and remained alert to any indications of non-compliance throughout the audit.
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We reviewed any reports made to regulators.
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We reviewed the financial statement disclosures and tested these to supporting documentation to assess compliance with applicable laws and regulations.
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We performed analytical procedures to identify any unusual or unexpected relationships that may indicate risks of material misstatement due to fraud.
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In addressing the risk of fraud through management override of controls, we tested the appropriateness of journal entries and other adjustments, assessed whether the judgements made in making accounting estimates are indicative of a potential bias and tested significant transactions that are unusual or those outside the normal course of business.
Because of the inherent limitations of an audit, there is a risk that we will not detect all irregularities, including those leading to a material misstatement in the financial statements or non-compliance with regulation. This risk increases the more that compliance with a law or regulation is removed from the events and transactions reflected in the financial statements, as we will be less likely to become aware of instances of noncompliance. The risk is also greater regarding irregularities occurring due to fraud rather
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than error, as fraud involves intentional concealment, forgery, collusion, omission, or misrepresentation.
A further description of our responsibilities is available on the Financial Reporting Council’s website at: www.frc.org.uk/auditorsresponsibilities. This description forms part of our auditor’s report.
Use of our report
This report is made solely to the parent charity’s trustees as a body, in accordance with section 144 of the Charities Act 2011 and regulations made under section 154 of that Act. Our audit work has been undertaken so that we might state to the parent charity’s trustees those matters we are required to state to them in an auditor’s report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the parent charity and the parent charity’s trustees as a body, for our audit work, for this report, or for the opinions we have formed.
…………………………………………………………………………………………………….
Sayer Vincent LLP, Statutory Auditor 110 Golden Lane, LONDON, EC1Y 0TG
Sayer Vincent LLP is eligible to act as auditor in terms of section 1212 of the Companies Act 2006.
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For the year ended 31 March 2025
Consolidated Statement of Financial Activities
| Note Income from: Donations Charitable Activities 2 Therapy Sessions Counselling and Self- help Support Services Wellbeing Services Other Income Contribution towards training Local Outreach programmes Miscellaneous income Total income Expenditure on: Raising funds 3 Charitable Activities 3 Therapy Sessions Counselling and Self- help Support Services Wellbeing Services Social Prescribing Contribution towards training Local Outreach programmes Grants payable 4 Total expenditure Net (expenditure) / income before transfers Transfers between funds Net movement in funds Reconciliation of funds: Total funds brought forward 17 Total funds carried forward |
Unrestricted Restricted 2024/25 Unrestricted Restricted 2023/24 Total Total £ £ £ £ £ £ 3,142 - 3,142 1,013 - 1,013 2,635,283 - 2,635,283 2,313,915 - 2,313,915 3,148,547 - 3,148,547 2,426,930 - 2,426,930 - 96,000 96,000 - 436,000 436,000 754,843 - 754,843 615,477 - 615,477 2,525,357 - 2,525,357 1,987,662 - 1,987,662 - 277,048 277,048 - 206,736 206,736 181,783 - 181,783 97,605 - 97,605 |
|---|---|
| 9,248,955 373,048 9,622,003 7,442,602 642,736 8,085,338 |
|
| 199,127 - 199,127 354,558 - 354,558 2,094,276 - 2,094,276 2,011,772 - 2,011,772 3,204,578 - 3,204,578 2,461,432 - 2,461,432 197,015 153,111 350,126 235,232 109,347 334,579 1,181,787 3,524 1,185,311 887,685 49,764 937,449 - - - - - - 2,634,031 - 2,634,031 1,901,481 - 1,901,481 52,278 44,624 96,902 - 5,000 5,000 - 100,000 100,000 - 89,164 89,164 |
|
| 9,563,092 301,259 9,864,351 7,852,160 253,275 8,105,435 |
|
| (314,136) 71,789 (242,347) (409,558) 389,461 (20,097) 225,236 (225,236) - 259,929 (259,929) - |
|
| (88,900) (153,447) (242,347) (149,629) 129,532 (20,097) 250,592 678,321 928,913 400,221 548,789 949,010 |
|
| 161,692 524,874 686,566 250,592 678,321 928,913 |
All the above results are derived from continuing activities. There were no other recognised gains or losses other than those stated above. Movements in funds are disclosed in Note 17 to the financial statements.
19
Living Well UK
For the year ended 31 March 2025
Balance Sheets
| Balance Sheets | |
|---|---|
| Note Fixed assets: Tangible assets 10 Total non-current assets Current assets: Debtors 13 Cash at bank and in hand Liabilities: Creditors: amounts falling due within one year 14 Net current assets Total net assets 16 Funds: Restricted income funds: Grant funded programmes 17 Unrestricted income funds: General funds 18 Total funds |
The Group The charity The Group (Restated) The charity 31 March 2025 31 March 2025 31 March 2024 31 March 2024 £ £ £ £ 271,121 - 224,412 - |
| 271,121 - 224,412 - 2,911,007 224,156 2,339,443 142,540 280,262 199,052 369,869 107,898 |
|
| 3,191,269 423,208 2,709,312 250,438 2,775,824 64,008 2,004,811 25,476 |
|
| 415,445 359,200 704,501 224,962 |
|
| 686,566 359,200 928,913 224,962 |
|
| 524,873 174,682 678,321 125,805 161,693 184,518 250,592 99,157 |
|
| 686,566 359,200 928,913 224,962 |
The surplus of the Charity for the year ended 2024/25 was £134,238 (2023/24: £36,124) Approved by the trustees on 15 December 2025 and signed on their behalf by
L D McKiernan Chair
20
Living Well UK
For the year ended 31 March 2025
Consolidated cash flow statement
| 2024/25 £ Cash flows from operating activities Net (expenditure) for the reporting period (242,347) Depreciation charges 119,135 (Increase) in debtors (571,564) Increase in creditors 771,013 Net cash provided by operating activities Cash flows from investing activities: Purchase of fixed assets (165,844) Net cash used in investing activities Change in cash and cash equivalents in the year Cash and cash equivalents at the beginning of the year Cash and cash equivalents at the end of the year |
2024/25 2023/24 £ £ (20,097) 45,587 (1,040,242) 1,028,554 76,237 (267,956) (165,844) (89,607) 369,869 280,262 |
2023/24 £ |
|---|---|---|
| 13,802 | ||
| (267,956) (254,154) 624,023 369,869 |
21
Living Well UK
For the year ended 31 March 2025
Notes to the financial statements
1 Accounting policies
a) Statutory information
Living Well UK is a Charitable Incorporated Organisation (CIO) registered with the Charity Commission for England and Wales.
The registered office address is Avoca Court, 23 Moseley Road, Birmingham, B12 0HJ.
b) Basis of preparation
The financial statements have been prepared in accordance with Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) - (Charities SORP FRS 102), The Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) and the Charities Act 2011.
The financial statements have been prepared to give a ‘true and fair’ view and have departed from the Charities (Accounts and Reports) Regulations 2008 only to the extent required to provide a ‘true and fair view’. This departure has involved following Accounting and Reporting by Charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) rather than the Accounting and Reporting by Charities: Statement of Recommended Practice effective from 1 April 2005 which has since been withdrawn.
The CIO was incorporated on 8 August 2018 and established control over its subsidiary Living Well Consortium on 3 December 2018.
These financial statements consolidate the results of the Charity and its wholly owned subsidiary on a line-by-line basis. Transactions and balances between the Charity and its subsidiary have been eliminated from the consolidated financial statements. Balances between the two entities are disclosed in the notes of the Charity's balance sheet. Assets and liabilities are initially recognised at historical cost or transaction value unless otherwise stated in the relevant accounting policy or note.
The Group has taken advantage of the exemptions allowed under section 408 of the Companies Act 2006 and has not presented its own statement of financial activities in these financial statements.
In applying the financial reporting framework, the trustees have made a number of subjective judgements, for example in respect of significant accounting estimates.
Estimates and judgements are continually evaluated and are based on historical experience and other factors, including expectations of future events that are believed to be reasonable under the circumstances. The nature of the estimation means the actual outcomes could differ from those estimates. Any significant estimates and judgements affecting these financial statements are detailed within the relevant accounting policy below.
22
Living Well UK
For the year ended 31 March 2025
c) Public benefit entity
The charity meets the definition of a public benefit entity under FRS 102.
- d) Going concern
The financial statements have been prepared on a going concern basis. The trustees have assessed the Charity’s ability to continue as a going concern for a period of at least twelve months from the date of approval of these financial statements. This assessment included consideration of the Charity’s reserves position, cash flow forecasts, and the continued funding from NHS-commissioned contracts. The trustees are satisfied that the Charity has adequate resources to meet its obligations and continue operations for the foreseeable future. Further details are provided in the Going Concern Statement on page 9.
e) Income
The group’s turnover arises from charitable activities and from trading undertaken by its ‑ wholly owned subsidiary. Income is recognised in accordance with the performance obligations specified in contractual arrangements, as follows:
-
Charitable income Donations, grants and other voluntary income are recognised when the group has entitlement, receipt is probable, and the amount can be measured reliably.
-
Trading subsidiary income
The trading subsidiary generates income from patient treatment services under contracts with commissioning bodies. Income from its Talking Therapy is ‑ recognised on a two stage process:
-
Entitlement accrual – when a patient receives their second session of treatment, the subsidiary becomes contractually entitled to income. At this point, revenue is accrued.
-
Invoicing – when a patient completes their treatment, the subsidiary issues an invoice. The earlier accrual is reversed and replaced with invoiced income, ensuring receivables and cash flows are appropriately recorded.
-
Quota limitation
The trading subsidiary’s contracts for Talking Therapies impose an annual quota cap, restricting the total amount invoiceable in any financial year. While entitlement accruals may exceed the quota, invoicing is limited to the contractual maximum. Consequently, consolidated group revenue may include accrued income in excess of the amount invoiceable, reflecting the group’s entitlement under the funding terms.
- Income received in advance of specified services Where income is received in advance of the provision of specified services, it is deferred and recognised as a liability until the services are delivered. Revenue is then recognised in the Statement of Financial Activities as the performance obligation is satisfied.
The Trustees consider this policy provides a faithful representation of the Charity group’s performance, aligning revenue recognition with service delivery, contractual entitlement, and the timing of grant conditions, while ensuring compliance with invoicing restrictions and deferral of income received in advance.
23
Living Well UK
For the year ended 31 March 2025
f) Interest receivable
Interest on funds held on deposit is included when receivable and the amount can be measured reliably by the charity; this is normally upon notification of the interest paid or payable by the bank.
g) Fund accounting
Unrestricted funds are donations and other incoming resources received or generated for the charitable purposes.
Restricted funds are to be used for specific purposes as laid down by the donor. Expenditure which meets these criteria is charged to the fund.
h) Expenditure and irrecoverable VAT
Expenditure is recognised once there is a legal or constructive obligation to make a payment to a third party, it is probable that settlement will be required, and the amount of the obligation can be measured reliably. Expenditure is classified under the following activity headings:
-
Costs of raising funds relate to the costs incurred by the charity in inducing third parties to make voluntary contributions to it, as well as the cost of any activities with a fundraising purpose.
-
Expenditure on charitable activities includes the costs of supporting beneficiaries and undertaken to further the purposes of the group and their associated support costs.
-
Other expenditure represents those items not falling into any other heading.
Irrecoverable VAT is charged as a cost against the activity for which the expenditure was incurred.
i) Allocation of support costs
Where such information about the aims, objectives and projects of the charity is also provided to potential donors, activity costs are apportioned between fundraising and charitable activities on the basis of area occupied by each activity.
----- Start of picture text -----
Categories for allocation of cost Rationale for allocation of cost Proportion of total
cost
Raising Funds Activity 2.0%
Therapy Sessions Activity 21.1%
Counselling & Self-help Activity 32.3%
Support Services Activity 3.5%
Wellbeing Services Activity 12.3%
Training Activity 26.6%
Local Outreach Programmes Activity 1.2%
Grants Payable Activity 1.0%
----- End of picture text -----
Governance costs are the costs associated with the governance arrangements of the charity. These costs are associated with constitutional and statutory requirements and include any costs associated with the strategic management of the Charity’s activities.
- j) Operating leases
24
Living Well UK
For the year ended 31 March 2025
Rental charges are charged on a straight-line basis over the term of the lease.
- k) Tangible fixed assets
Items of equipment are capitalised where the purchase price exceeds £500. Depreciation costs are allocated to activities on the basis of the use of the related assets in those activities.
Assets are reviewed for impairment if circumstances indicate their carrying value may exceed their net realisable value and value in use.
Depreciation is provided at rates calculated to write down the cost of each asset to its estimated residual value over its expected useful life.
The depreciation rates in use are as follows:
-
Computer equipment 3 years
-
Furniture and fixtures 3 years Leasehold Property over the term of the lease Software Developments 3 years
-
l) Investment in subsidiaries
Living Well Consortium is a company limited by guarantee and therefore there is no cost of investment.
m) Debtors
Trade and other debtors are recognised at the settlement amount due. Prepayments are valued at the amount prepaid.
- n) Cash at bank and in hand
Cash at bank and cash in hand includes cash and short term highly liquid investments with a short maturity of three months or less from the date of acquisition or opening of the deposit or similar account.
o) Creditors and provisions
Creditors and provisions are recognised where the Charity has a present obligation resulting from a past event that will probably result in the transfer of funds to a third party and the amount due to settle the obligation can be measured or estimated reliably.
- p) Financial instruments
The Charity only has financial assets and financial liabilities of a kind that qualify as basic financial instruments. Basic financial instruments are initially recognised at transaction value and subsequently measured at their settlement.
25
Living Well UK
For the year ended 31 March 2025
2 Analysis of Income
| Income from Charitable activities: Government contracts: Birmingham and Solihull ICB IAPT KPI4, LTC and Covid-19 situational counselling Birmingham Women’s and Children’s NHS trust Birmingham and Solihull Capital Grant Non-government contracts: Grant income VCFSE Income Donations Invoiced income Other income: Government contracts: BSOL Funded trainees HEE Funded trainees Non-government contracts: Miscellaneous income Total Income |
Unrestricted Restricted Total Unrestricted Restricted Total 2024/25 2024/25 2024/25 2023/24 2023/24 2023/24 £ £ £ £ £ £ 4,860,317 120,000 4,980,317 3,618,162 120,000 3,738,162 2,635,283 - 2,635,283 2,313,915 - 2,313,915 - - 278,000 278,000 - 157,048 157,048 - 86,736 86,736 - 96,000 96,000 - 158,000 158,000 3,142 - 3,142 1,013 - 1,013 105,102 - 105,102 94,872 - 94,872 7,603,844 373,048 7,976,892 6,027,962 642,736 6,670,698 Unrestricted Restricted Total Unrestricted Restricted Total 2024/25 2024/25 2024/25 2023/24 2023/24 2023/24 £ £ £ £ £ £ 1,563,267 - 1,563,267 1,164,612 - 1,164,612 - - - 238,396 - 238,396 81,844 - 81,844 11,632 - 11,632 |
|---|---|
| 1,645,111 - 1,645,111 1,414,640 - 1,414,640 |
|
| 9,248,955 373,048 9,622,003 7,442,602 642,736 8,085,338 |
26
Living Well UK
For the year ended 31 March 2025
3 Analysis of expenditure
| 2024/25 Analysis of expenditure Staff costs (Note 6) Payments to partners Advertising and marketing Staff expenses Office expenses Audit, accountanc y & consultancy Support costs Governance costs Total |
Raising funds £ - - 123,546 41,240 - 561 |
Therapy Sessions Counselling and Self-help Support Services Wellbeing Services Training Local Outreach programmes Grants payable Governance costs Support costs Total £ £ £ £ £ £ £ £ £ £ - - - - - - - - 1,248,982 1,248,982 1,739,006 2,660,959 290,732 984,237 2,187,199 80,464 100,000 - - 8,042,597 - - - - - - - - - 123,546 - - - - - - - - - 41,240 - - - - - - - - 352,386 352,386 - - - - - - - 27,151 27,888 55,600 |
|---|---|---|
| 165,347 33,227 554 |
1,739,006 2,660,959 290,732 984,237 2,187,199 80,464 100,000 27,151 1,629,256 9,864,351 349,446 534,708 58,421 197,778 439,508 16,169 - - (1,629,256) - 5,823 8,911 974 3,296 7,324 269 - (27,151) - - |
|
| 199,127 | 2,094,276 3,204,578 350,126 1,185,311 2,634,031 96,902 100,000 - - 9,864,351 |
27
Living Well UK
For the year ended 31 March 2025
| 2023/24 Analysis of expenditure Staff costs (Note 6) Payments to partners Advertising and marketing Staff expenses Office expenses Audit, accountancy & consultancy Support costs Governance costs Total |
Raising funds £ - - 198,525 100,077 - - |
Charitable Activities: Therapy Sessions Counselling and Self- help Support Services Wellbeing Services Training Local Outreach programmes Grants payable Governance costs Support costs Total £ £ £ £ £ £ £ £ £ £ - - - - - - - - 933,431 933,431 1,694,281 2,072,977 290,199 789,162 1,601,397 4,211 89,164 - - 6,541,391 - - - 343 - - - - - 198,868 - - - - - - - - - 100,077 - - - - - - - - 269,259 269,259 - - - - - - - 49,311 13,098 62,409 |
|---|---|---|
| 298,602 53,774 2,182 |
1,694,281 2,072,977 290,199 789,505 1,601,397 4,211 89,164 49,311 1,215,788 8,105,435 305,115 373,313 52,261 142,178 288,389 758 - - (1,215,788) - 12,376 15,142 2,119 5,766 11,695 31 - (49,311) - - |
|
| 354,558 | 2,011,772 2,461,432 344,579 937,449 1,901,481 5,000 89,164 - - 8,105,435 |
28
Living Well UK
For the year ended 31 March 2025
4 Grant making activities
| Cost Listening Service Healing Circles At the end of the year Recipient of grant award Karis Bethel Pattigift Therapy |
Grants to institutions £ 65,000 35,000 100,000 Total 2024/25 Value 27,083 37,917 35,000 100,000 |
Total 2024/25 £ 65,000 35,000 100,000 Nature of award Listening Service Listening Service Healing Circles |
Grants to institutions £ 60,000 29,164 89,164 Total 2023/24 Value 25,000 35,000 29,164 89,164 |
Total 2023/24 £ 60,000 29,164 89,164 Nature of award Listening Service Listening Service Healing Circles |
|---|---|---|---|---|
5 Net expenditure for the reporting period
This is stated after charging/ (crediting):
| 2024/25 | 2023/24 | |
|---|---|---|
| £ | £ | |
| Depreciation | 119,135 | 45,587 |
| Operating lease rentals: | ||
| Property (Avoca Court) | 39,010 | 39,534 |
| Property (Grounded) | 70,130 | 34,708 |
| Other | 1,872 | 1,872 |
| Auditor's remuneration (excluding VAT): | ||
| Audit (current year) | 21,000 | 20,000 |
| Audit (previous year under provision | - | 26,311 |
| Other services | 1,500 | 3,000 |
29
Living Well UK
For the year ended 31 March 2025
6 Analysis of staff costs, trustee remuneration and expenses, and the cost of key management personnel
| the cost of key management personnel | ||
|---|---|---|
| Per note 3 (Analysis of expenditure) Salaries and wages Social security costs Employer’s pension contribution Salaries and wages included in direct costs Salaries and wages Social security costs Employer’s pension contribution Total salaries and wages Salaries and wages Social security costs Employer’s pension contribution |
2024/25 £ 1,119,876 108,220 20,886 1,248,982 830,483 78,076 15,017 923,576 1,950,359 186,296 35,903 2,172,558 |
2023/24 £ 855,979 66,174 11,278 |
| 933,431 | ||
| 636,099 61,239 13,100 710,438 1,492,078 127,413 24,378 1,643,869 |
The total employee benefits (including pension contributions and employer's national insurance) of the key management personnel were £218,596 (2023/24: £163,709)
The charity trustees were neither paid nor received any other benefits from employment with the charity in the year (2024: £nil). No charity trustee received payment for professional or other services supplied to the charity (2024: £nil).
No trustees’ expenses were reimbursed in either 2025 or 2024.
7 Staff numbers
The average number of employees (head count based on number of staff employed) during the year was 66 (2023/24: 53).
8 Related party transactions
Related party transactions are all carried out at arms’ length.
Amra Dautovic, (a Director of Living Well Consortium) is also Managing Director of Waythrough (formally Richmond Fellowship), which provided services to LWC during the financial year; the total amount invoiced by Waythrough to LWC during the year totalled £575,153 (2023/24: £260,458). The amount owed by LWC to Waythrough at 31 March 2025 was £282,585 (at 31 March 2024: £35,750). The amount owed by LWUK to Waythrough at 31 March 2025 was £nil (at 31 March 2024: £nil).
30
Living Well UK
For the year ended 31 March 2025
Davy Hay, (a Trustee of Living Well UK) is a Director of Pattigift Therapy CIC (Pattigift), which provided services to LWC during the financial year; the amount invoiced from Pattigift to LWC during the year totalled £341,994 (2023/24: £284,668). Pattigift Therapy CIC also received contributions paid by LWUK for Healing Circles work; the total amount paid over in 2024/25 was £35,000 (2023/24: £35,000). The amount owed by LWC to Pattigift Therapy CIC at 31 March 2025 was £6,220 (at 31 March 2024: £27,780). The amount owed by LWUK to Pattigift Therapy CIC at 31 March 2025 was £nil (at 31 March 2024: £nil).
Martin Hogg, (a Director (and Chair) of Living Well Consortium) is also CEO of Citizen Coaching, which provided services to LWC during the financial year; the total amount invoiced from Citizen Coaching to LWC during the year totalled £958,475 (2023/24: £1,041,191). The amount owed by LWC to Citizen Coaching at 31 March 2025 was £108,431 (at 31 March 2024: £156,730). The amount owed by LWUK to Citizen Coaching at 31 March 2025 was £nil (at 31 March 2024: £nil).
Lovemore Masiane, (a Trustee of Living Well UK) is Clinical Director at Our Roots, which provided services to LWC during the financial year; the total amount invoiced from Our Roots to LWC during the year totalled £2,895,210 (2023/24: £2,649,333). The amount owed by LWC to Our Roots CIC at 31 March 2025 was £384,000 (at 31 March 2024: £515,788). The amount owed by LWUK to Our Roots at 31 March 2025 was £nil (at 31 March 2024: £nil).
Louise McKiernan, (a Trustee of Living Well UK, and a Director of Living Well Consortium) is CEO of Disability Resource Centre (DRC), which provided services to LWC during the financial year; the amount invoiced from DRC to LWC during the year totalled £7,245 (2023/24: £10,520). The amount owed by LWC to DRC at 31 March 2025 was £nil (at 31 March 2024: £630).
Shahid Zaman (a Director of Living Well Consortium) was also a named director of Cognitive Wellness, which provided services to LWC during the financial year; the amount invoiced from Cognitive Wellness to LWC during the year totalled £1,021,641 (2023/24: £430,617). The amount owed by LWC to Cognitive Wellness at 31 March 2025 was £133,957 (at 31 March 2024: £nil).
Jennifer Jones-Rigby, (a Trustee of Living Well UK) is also associated with Bethel Network; the total amount funded or invoiced from Bethel to LWUK during the year totalled £35,000 (2023/24: funding of £35,000). The amount owed by LWC to Bethel at 31 March 2025 was £nil (at 31 March 2024: £nil). The amount owed by LWUK to Bethel at 31 March 2025 was £nil (at 31 March 2024: £nil).
Ronald Owttrim (a former director of Living Well Consortium) was also a named Director of Health Exchange Limited (HEX), which provided services to LWC during the financial year; the amount invoiced from HEX to LWC during the year totalled £806,269 (2023/24: £548,018). The amount owed by LWC to HEX at 31 March 2025 was £358,731 (at 31 March 2024: £117,029). The amount owed by LWUK to HEX at 31 March 2025 was £nil (at 31 March 2024: £nil).
Aftab Rahman, (former a Trustee of Living Well UK) is also associated with Legacy West Midlands; the total amount funded or invoiced from Legacy to LWUK during the year totalled £nil (2023/24: funding of £nil). The amount owed by LWC to Legacy WM at 31 March 2025 was £nil (at 31 March 2024: £nil). The amount owed by LWUK to Legacy WM at 31 March 2025 was £nil (at 31 March 2024: £nil).
David Cusack, (a former Trustee of Living Well UK) was also employed as CEO of St Paul's Community Development Trust, which provided venue space to LWUK during the financial year. The total amount invoiced from St Paul's to LWUK during the year totalled
31
Living Well UK
For the year ended 31 March 2025
£nil (2023/24: £nil). The amount owed by LWUK to St Paul's Community Development Trust at 31 March 2025 was £nil (at 31 March 2024: £nil).
There are no donations from related parties which are outside the normal course of business and no restricted donations from related parties.
9 Corporation Tax
The Charity is exempt from corporation tax as all its income is charitable and is applied for charitable purposes. LWC distributes available profits to the parent charity under Gift Aid.
10 Tangible Fixed Assets
| Cost At the start of the year Additions in the year At the end of the year Depreciation At the start of the year Charge for the year At the end of the year Net book value At the start of the year At the end of the year |
Computer equipment £ 37,910 4,297 42,207 29,435 4,063 33,497 8,475 8,710 |
Furniture and Fixtures £ 800 - 800 800 - 800 - - |
Leasehold Improvements £ 206,155 161,547 367,702 33,592 104,678 138,270 172,563 229,432 |
Software Developments £ 51,990 - 51,990 8,615 10,398 19,013 43,375 32,977 |
Total £ 296,854 165,844 |
|---|---|---|---|---|---|
| 462,699 | |||||
| 72,443 119,135 |
|||||
| 191,578 | |||||
| 224,412 | |||||
| 271,121 |
All fixed assets are held by the charity's trading subsidiary, LWC.
32
Living Well UK
For the year ended 31 March 2025
11 Subsidiary Undertaking
The Charity has control over the activities of Living Well Consortium Limited (LWC), a company registered in England. The company number is 07412677. The registered office address is 23 Moseley Road, Birmingham, B12 0HJ.
All activities have been consolidated on a line-by-line basis in the statement of financial activities.
Available profits may be distributed under Gift Aid to the parent charity.
The trustees Louise McKiernan, and Lovemore Masiane are also directors of the subsidiary.
A summary of the results of the subsidiary for their full financial year is shown below:
| Turnover Cost of sales Gross surplus Administrative expenses Loss for the reporting period Retained earnings Total retained earnings brought forward Loss for the reporting period Distribution under Gift Aid to parent charity Total retained earnings carried forward The aggregate of the assets, liabilities and reserves was: Assets Liabilities Reserves |
2024/25 £ 9,524,805 (7,894,449) 1,630,356 (1,788,273) (157,917) 151,424 (157,917) - (6,493) 2024/25 £ 3,261,036 (3,267,529) (6,493) |
2023/24 £ 7,757,092 (6,419,931) |
|---|---|---|
| 1,337,111 (1,513,880) |
||
| (176,719) | ||
| 328,142 (176,719) - |
||
| 151,424 | ||
| 2023/24 £ 2,822,826 (2,671,402) 151,424 |
33
Living Well UK
For the year ended 31 March 2025
12 Parent charity
The parent charity's gross income and the results for the year are disclosed as follows:
| Gross income Result for the year |
2024/25 £ 614,977 (134,239) |
2023/24 £ 462,493 (36,124) |
|---|---|---|
13 Debtors
| Trade debtors Other debtors Prepayments Amounts owed from group undertakings |
The group 31 March 2025 £ 1,889,370 35,209 986,428 - 2,911,007 |
The charity 31 March 2025 £ 2,302 - - 221,854 224,156 |
The group 31 March 2024 £ 1,619,273 43,246 676,924 - 2,339,443 |
The charity 31 March 2024 £ 3,000 - - 139,540 142,540 |
|---|---|---|---|---|
14 Creditors: amounts falling due within one year
| Trade creditors Taxation and social security Accruals Other Creditors Deferred Income |
The group 31 March 2025 £ 1,673,479 347,790 625,326 5,269 123,960 2,775,824 |
The charity 31 March 2025 £ 37,341 - 26,667 - - 64,008 |
The group 31 March 2024 £ 1,315,486 120,279 569,046 - - 2,004,811 |
The charity 31 March 2024 £ 8,926 - 16,550 - - 25,476 |
|---|---|---|---|---|
34
Living Well UK
For the year ended 31 March 2025
15 Deferred income
| Balance at the beginning of the year Amount released to income in the year Amount Deferred in the year Balance at the end of the year |
The group 31 March 2025 £ - - 123,960 123,960 |
The charity 31 March 2025 £ - - - - |
The group 31 March 2024 £ - - - - |
The charity 31 March 2024 £ - - - - |
|---|---|---|---|---|
Deferred income comprises contract income received in advance.
16 Analysis of group net assets between funds
| Tangible fixed assets Net current assets Net assets at 31 March 2025 Tangible fixed assets Net current assets Net assets at 31 March 2024 |
General unrestricted £ 41,689 120,003 161,692 General unrestricted £ 224,412 26,180 250,592 |
Restricted funds £ 229,432 295,442 524,874 Restricted funds £ - 678,321 678,321 |
Total funds £ 271,121 415,445 686,566 Total funds £ 224,412 704,501 928,913 |
|---|---|---|---|
35
Living Well UK
For the year ended 31 March 2025
17 Movements in funds
| Restricted funds: Grant awards Unrestricted funds: General funds Total funds Restricted funds: Grant awards Unrestricted funds: General funds Total funds |
At 1 April 2024 £ 678,321 250,592 928,913 At 1 April 2023 £ 548,789 400,221 949,010 |
Income & gains £ 373,048 9,248,956 9,622,004 Income & gains £ 642,736 7,442,602 8,085,338 |
Expenditure & losses £ (301,259) (9,563,092) (9,864,351) Expenditure & losses £ (253,275) (7,852,160) (8,105,435) |
Transfers £ (225,236) 225,236 - Transfers £ (259,929) 259,929 - |
At 31 March 2025 £ 524,874 161,691 686,566 At 31 March 2024 £ 678,321 250,592 928,913 |
|---|---|---|---|---|---|
Restricted funds projects: include grant funding received for projects to be delivered during the year and continuing into 2025/26.
| At 1 | Income & gains | Expenditure | Transfers | At 31 March | |
|---|---|---|---|---|---|
| April | & losses | 2025 | |||
| 2024 | |||||
| £ | £ | £ | £ | £ | |
| Healing Circles | 30,836 | 120,000 | (100,000) | - | 50,836 |
| Cast and Good | - | - | - | - | - |
| Things Foundation | |||||
| Street Games | 38,981 | - | (1,524) | - | 37,457 |
| Wellbeing Coach at | 23,920 | 27,623 | - | (16,326) | 35,217 |
| Arden Academy | |||||
| Birmingham and | 469,156 | - | (69,750) | (161,547) | 237,859 |
| Solihull ICB Capital | |||||
| Grant | |||||
| VCFSE | 83,360 | 96,000 | (83,361) | - | 95,999 |
| The LTA Foundation | 32,068 | - | (2,000) | (21,114) | 8,954 |
| FUSE Project | - | 8,333 | - | - | 8,333 |
| Cameron Grant | - | 16,000 | - | (8,000) | 8,000 |
| National Lottery – | - | 105,092 | (44,624) | (18,249) | 42,219 |
| Reaching | |||||
| Communities |
36
Living Well UK
For the year ended 31 March 2025
Total funds 678,321 373,048 (301,259) (225,236) 524,874
Transfers were made from general to restricted funds for the following funds as staff and other costs had previously been expensed through the general fund rather than through the relevant restricted fund.
| Healing Circles Cast and Good Things Foundation Street Games Kickstart Digikicks Jubilee fund Breaking Boundaries StandOut project Wellbeing Coach at Arden Academy Birmingham and Solihull ICB Capital Grant VCFSE The LTA Foundation Total funds |
At 1 April 2023 £ - 2,304 40,846 6,407 4,840 4,096 351 23,735 34,192 432,019 - - 548,790 |
Income & gains £ 120,000 - 11,444 - - - - - 34,977 278,000 158,000 40,315 642,737 |
Expenditure & losses £ (89,164) - (13,309) - - (3,318) (5000) - (24,890) (34,708) (74,639) (8,247) (253,275) |
Transfers £ - (2,304) - (6,407) (4,840) (778) 4,649 (23,735) (20,359) (206,155) - - (259,929) |
At 31 March 2024 £ 30,836 - 38,981 - - - - - 23,920 469,156 83,361 32,068 |
|---|---|---|---|---|---|
| 678,321 |
Transfers were made from general to restricted funds for the following funds as staff and other costs had previously been expensed through the general fund rather than through the relevant restricted fund:
Cast and Good Things Foundation, Kickstart, Digikicks, Jubilee Fund, StandOut project and Wellbeing Coach at Arden Academy.
A transfer was made in the year between the general fund and the restricted Breaking Boundaries project to cover an overspend in costs on that project.
A transfer was made from the Birmingham and Solihull ICB Capital Grant restricted fund to general funds for the amount expended on assets capitalised under the project in that
National Lottery - Healing Circles
A form of therapeutic intervention supporting individuals from African & Caribbean background to build resilience, collective cohesion, address trauma and develop family support for an individual’s mental health and wellbeing.
An alternative group option that acknowledges the importance of coming together in dedicated safe spaces to learn how to deal with the impact of racial issues and its association with ill health experienced both physically and emotionally. . Providing culturally specific strategies and resources to help discuss and heal from historical and current traumas both individually and collectively.
37
Living Well UK
For the year ended 31 March 2025
Originally funded by a National Lottery funding during 2020/1 following funding from reserves in 2021/22/23, now funded by the Birmingham & Solihull Mental Health NHS.
In the last financial year 792 service users were supported.
Street Games
Also known as HAF (Holliday, Activities and Food or Bring it on Brum!), a government-funded program designed to provide children aged 4-16, who are eligible for free school meals, with healthy food, enriching activities, and a safe environment during school holidays. The program aims to address issues of unhealthy holidays, social isolation, and limited opportunities for physical activity and personal development. Birmingham City Council has appointed Street Games (the funder) to coordinate holiday club provision.
Wellbeing Coach at Arden Academy
The Charity received income to provide a health and wellbeing coach at Arden Academy from Solihull Rural in order to support students through delivery of interventions so they can identify strategies to support and manage their own health and wellbeing.
Birmingham and Solihull ICB Capital Grant
The Charity received a one-off contribution towards the cost of the Grounded projects.
VCFSE
The establishment of the Mental Health Provider Collaborative (MHPC) marks an important milestone for Voluntary, Community, Faith, and Social Enterprise (VCFSE) organisations. For the first time, it offers a formal and strategic role in shaping the leadership and delivery of mental health care across Birmingham and Solihull (BSol).
Through membership in the VCFSE Mental Health Collective, organisations have the opportunity to:
Contribute ideas and innovative approaches to improve mental health outcomes across BSol.
Raise concerns about service gaps, inequalities, or challenges in the current system.
Influence strategic conversations and ensure that the voices of the communities they serve are heard at the highest levels of the mental health system.
This collaborative approach recognises the vital role that VCFSE organisations play in delivering culturally competent, community-based mental health support – and aims to embed that expertise within the wider system
The LTA Foundation
In 2023, we were fortunate to receive funding from the LTA Tennis Foundation for our " Tennis Got Served " project. This initiative aims to enhance the physical health and mental wellbeing of children and young people, while fostering confidence, reducing social isolation, and building bridges between individuals from diverse backgrounds living in temporary accommodation.
FUSE Project
This programme is a partnership between Health Innovation West Midlands (HIWM), iSE, and the Living Well Consortium. Fostering innovation and social impact for emerging leaders and social value organisations in the health care sector Overall the Inclusive Health offers a support system, includes: Business Support & Mentorship: Access to expert guidance, workshops, and networking opportunities. Funding Opportunities: Grants and potential partnerships to help you grow your enterprise. Ideation, Incubation, and Acceleration. The purpose is to bridge gaps in health disparities by supporting innovation through social enterprise
Diatomic Project
38
Living Well UK
For the year ended 31 March 2025
The Programme was designed to support organisations operating within the mental health and wellbeing sector, with a particular focus on empowering those led by ethnic minorities, women, and individuals with disabilities. The initiative placed a strong emphasis on driving innovation and economic growth, especially within the East Birmingham area. Wherever possible, the programme aimed to facilitate direct market access for these organisations by creating pathways to market entry, enabling income generation, and promoting both growth and social and technological innovation. A key objective was to reduce reliance on grant funding—often a barrier to sustainable development—particularly within the social economy sector.
National Lottery Reaching Communities
In 2024 , we were fortunate to receive funding from The National Lottery Reaching Communities, for our 2-year project which supports children and young people aged 5-18 through provision of community-based mental health and wellbeing support through themed sessions and activities, with a focus on fostering self-esteem, reducing isolation, developing social and emotional skills and improving long-term outcomes such as academic attainment and community engagement in 4 locations across Birmingham.
18 Restatement of Charity Reserves
Restatement of Comparative Figures.
During the year, the Charity identified an error in the classification of reserves between restricted and unrestricted funds in the prior year. This arose due to a transposition error in the allocation of certain fund balances. The total funds reported were unaffected; however, the split between restricted and unrestricted funds was misstated.
In accordance with Charity SORP (FRS 102), the comparative figures have been restated on the balance sheet to correct this error. The impact of the restatement is as follows:
| Restricted Funds Unrestricted Funds |
As Previously Reported 2023/24 £ 246,061 (21,099) 224,962 |
Adjustment 2023/24 £ (120,256) 120,256 - |
As Restated 2023/24 £ 125,805 99,157 224,962 |
|---|---|---|---|
The adjustment has no impact on the total funds of the Charity, its financial position, or its cash flows. The correction relates solely to the presentation of fund balances.
39
Living Well UK
For the year ended 31 March 2025
19 Operating lease commitments payable as a lessee
The groups total future minimum lease payments under non-cancellable operating leases are as follows:
| Less than one year Two to five years |
Other 2024/25 £ 624 1,248 1,872 |
Property 2024/25 £ 117,865 88,516 206,381 |
Other 2023/24 £ 624 1,872 2,496 |
Property 2023/24 £ 118,367 150,025 268,392 |
|---|---|---|---|---|
40