
## **(over 33 years of improving homes – improving lives)** 

## **ANNUAL REPORT 2020-2021** 

## **SERVICES YOU CAN TRUST - SERVICES THAT MEET YOUR NEEDS** 


A Small Charitable Organisation with true, strong values: 

- Friendly, supportive, caring staff 

- Personal services, regularly going above and beyond 

- Pride in organisation – small but efficient 

- Rise to challenges, overcome obstacles, think outside the box 

- Resolve problems by working as a team with partners 

## _**We promise to try to provide the help and support you need**_ 

HOMEWISE SOCIETY, 2/4 WHALLEY ROAD, ACCRINGTON BB5 1AA Tel: 01254 232249     EMAIL: info@homewisesociety.org.uk 

(01254 ~~-~~ 386285) 






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Trusted Provider<br>of<br>Aids to Daily Living<br>Trusted Assessor<br>Accredited Retailer<br>**----- End of picture text -----**<br>





**HOMEWISE SERVICES YOU CAN TRUST** 

## **EVERYONE DESERVES A DECENT HOME** 

## **Crisis in housing quality in England and its impact on older people** 

In 2020 the Centre for Ageing Better launched the “Good Home Inquiry”, an evidence-based analysis of England’s housing policies to determine the causes of and solutions to the problem of poor-quality housing. 

Housing is a valuable national asset and whilst primary responsibility for maintaining this asset falls on homeowners, the Government has played a role in protecting this national resource. 

However, four million homes are now classed as non-decent, and lack of resources is a key issue.  Local authorities have experienced major cuts in funding since 2010, with increasing demands including population ageing. 

Experience points to the importance of a local hub through which a range of partner organisations and agencies, funding mechanisms, specialist schemes and wider services can be organised.  Home Improvement Agencies (HIAs) represent a sensible starting point, they are not for profit organisations, they are trusted and focus on understanding the needs of service users.  HIAs function as a “one stop shop” and offer a local trusted intermediary to help homeowners to navigate the different options for housing improvements, levering in different funding pots to provide a more tailored solution to their needs. 

HIAs need to be present in every local authority area.  There is an opportunity for HIAs to open new markets that build on their expertise, contributing towards keeping people living healthily at home 


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**HOMEWISE is your local Home Improvement Agency (HIA) with 33 years of experience.** Our Services have grown over the years by listening to clients and offering services that they need 

Homewise is the vital link – enabling people to remain independent in their homes - Offering unique services that are cross cutting and address Housing – Health - Social Care Homewise is needed: 

- To help people tackle their housing problems, many people who live in the poorest housing are poor, frail or living with a disability 

- Because those with the worst housing conditions often have the least resources with which to address the problem 

- As we can help reduce the burden on health and social care services by helping people to remain living independently in their own homes, including reducing hospital admissions and assisting in early discharge – bad housing directly contributes to ill health 

- Because people are living longer and wish to remain independent in their own home. 

**This report demonstrates why Homewise services are needed and that we bring much added value and support to our partners.  It is essential that during the coming year, we find ways of sustaining and maintaining these much-needed services.** 

**SERVICES THAT MEET YOUR NEEDS** 



**HOMEWISE SERVICES YOU CAN TRUST** 

## _**CHAIRMAN’S REPORT**_ 

The only certainty is that this year has been the most unusual year for us all. Whilst most of our staff have been working from home, they have continued to provide the much-needed services and in some cases increased the support required to keep our clients safe at home, which is remarkable with reduced staff and resources. I thank them all for the professionalism they have displayed during this crisis, they have been an inspiration to us all. Well done everyone! I am not a lover of the zoom meeting culture as it seems so unusual, missing out the adlibs which happened in the old meetings. It seems unnatural and formal and I look forward to the time when we can meet together, face to face. Whilst the organisation continues to face an uncertain future due to reduced funding, we are committed to look at every option to preserve the services that our community needs. 


Bernard Holden ~~-~~ Chairman  MBE JP 

Homewise is a Charitable Incorporated Organisation (CIO) & Governed by Trustees who give their time and expertise to support our services. They are: Bernard Holden MBE JP, Mohammed Abid, David Duckworth, Dorothy Westell & Derek King. 

Trustees are supported by a Local Advisory Group of volunteers who provide an important link between the community and our services: Eileen Booth, Lesley Jackson, Peter Catlow, Councillors Mrs, J Harrison, Mrs J. Molineux and Mr T. Hurn 


> In addition, Homewise supports a **Focus Group** , an independent group of clients who play a vital role in ensuring we provide services that meets the needs of our community. 

**Our Vision:** Everyone to live in a well maintained, adapted, affordably warm, safe and secure home 

## **Our Mission:** 

To serve the whole community by providing a comprehensive, impartial help and advice service on all aspects of home improvements, adaptations, repairs and maintenance. 

To encourage, promote and support the concept of independent living, enhancing and promoting confidence, security and safety To work together with other organisations to enable this mission statement to be realised. 

## **Our Aim is to:** 

- Provide services that meet clients’ needs 

- Continue to build up the expertise of helping clients to improve, repair, adapt and maintain their homes 

- Ensure that clients remain in control of all decisions and are kept informed and in all cases, the needs of clients remain paramount 

- Offer flexible and sensitive options to help clients to live independently and with dignity 

- Continue to provide quality services for all clients 

- Work in partnership with local agencies, local authorities, contractors and clients to ensure that together we deliver a quality service that ensures value for money 

- Continue to seek funding for our services 

- Continue to develop and implement new services that meet our clients ongoing needs 

## **Our Commitment:** We can’t promise to help everyone, but we do promise to try 

## **Equal Opportunities:** 

Homewise recognises that this country is a diverse society and believes that no person or group should suffer discrimination on the ground of ethnic origin, religious beliefs, gender, disability, age, sexual orientation, marital status or low income and actively works to ensure that all information, advice and assistance is available to everyone. 

**SERVICES THAT MEET YOUR NEEDS** 



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**HOMEWISE SERVICES YOU CAN TRUST** 

## _**Dedicated/experienced staff team – Here to help.**_ 

Sue Sinclair – Chief Officer Carole Perkin – Service Manager George Barnet – Technical Officer Lyndsay Wheatcroft – Senior Case Worker Paige Conlon – Case Worker Nicola Mullen – Case Worker Sandra Ward – Monitoring & Admin Officer Holly Hartley – Admin Officer Tony Westwell – Adaptation & Repair Officer Aiden Gray – Adaptation & Repair Officer Tim Stevens – Adaptation & Repair Officer Darren Wheatcroft – Recycling Development Officer 

## **QUALITY SERVICES** ~~**–**~~ **QUALITY STAFF** 


**Homewise is committed to providing high quality services and our greatest asset is our staff.** Homewise has maintained the Quality Mark from Foundations (National award for HIAs) since 2004 and was recently reviewed Nov 2020.  The assessor commented “Homewise is a safe and trusted provider of HIA services and is a well-run organisation, with a good understanding of local needs”  Homewise also continues to achieve Investors in People accreditation and has maintained the standard since 1998. In the recent review (Jan 2021) the assessor commented – “Homewise has made some really great progress over the last 12 months, especially considering the last few months with COVID 19” 

## **During the year, with reduced staff, reduced resources and difficult working conditions, staff have amazingly helped and supported all clients who needed our services:** 

## **Homewise committed to providing quality services that meet your needs** 

**Performance Indicators and Targets: Target Achieved COST OF SERVICE** No. of Enquiries 3,000 2,418 No. of clients assisted with work 1,500 1,454 Value of work £250,000 £286,956.97 Security £1,471.80 % of older clients who continue to live independently 70% 88.30% % of BME clients 3% 3.65% Homecare £24,524.75 Memory Matters £69,784.48 % of disabled clients 55% 70.22% 

Advice & Support £69,329.05 Independent Living £32,041.43 Aids & Adaptations £159,206.80 Security £1,471.80 Handyperson Service £5,540.79 Homecare £24,524.75 Memory Matters £69,784.48 


**H** omewise is at your service **O** ffering flexible sensitive options that **M** eet your needs and **E** nhance independent living by **W** orking with you to **I** mprove your quality of life by providing a **S** ervice you can trust and **E** ndeavouring always to give satisfaction 


## **Maintaining High Quality Services** ~~**–**~~ **Maintaining Client satisfaction:** 

Client satisfaction is very important to us, with all aspects of our service being monitored for quality. Due to Covid restrictions all questionnaires have been completed during follow up telephone calls During the year I am proud to report that of the 100% of clients contacted felt that our service was either excellent (99.32%) or very good (0.68%), which is overwhelmingly positive and demonstrates how much the services are valued.  We have had no complaints during the year and no suggestions on how the service could be improved. 

**SERVICES THAT MEET YOUR NEEDS** 



**HOMEWISE SERVICES YOU CAN TRUST** 

## **CHIEF OFFICER’S REPORT PROVIDING VALUE FOR MONEY SERVICES** 

**Performance Indicators and Targets** Last year has, without doubt, been the most worrying and challenging time for us all. _**Item to be measured Yearly Target Achieved**_ 

I am extremely grateful to and proud of my amazing staff who have relentlessly just got on with the job,No. of Enquiries 2500 5444 in many cases going above and beyond to provide the much-needed support that is keeping people safe,No. of clients assisted with work 1000 2485 warm and secure in their home Value of work completed £500,000.00 £389,781.76 

Average No. of weeks from enquiry to completion 8/20 weeks 2.17 weeks Whilst it has been a very difficult year with the loss of staff due to the ceasing of LCC contract for Advice No. Of Repair Officer jobs 1500 2423 & Information/Handyperson Service, the national pandemic/COVID 19 restrictions and Government lock downs, Homewise made all the safety precautions, staff fully equipped with  PPE (Personal protectiveAverage No. of days for aids and adaptations 30 days 9.01 days equipment)  and services continued as normal and have been available throughout providing excellentAverage No. of days for small essential repairs 30 days 11.1 days services and crucial emergency repair service to meet clients’ needs however complex they have been.% of clients who continue to live independently 70% 100% 

% of BME clients 3% 3.12% Although it has been a very tough year, we incredibly raised over £64,000 to provide additional essential % of Elderly clients 60% 77.37% services and support during the year, many of these schemes have come to an end and it is back to % of disabled clients 30% 71.27% square one, so our future financial position remains a major concern. 

However uncertain our future may be, we will continue to work hard to ensure that we continue to provide the support clients need by looking at every possibility to find a way for the services to continue for years to come. 

Thanks to our many partners and funders who enable us to provide the lifeline of services and support that clients rely on and deserve.  Also special thanks to Trustees, Advisory Group and Focus Group members for their loyalty to Homewise and extra special thanks to my wonderful staff for their energetic commitment to tackle and provide whatever support clients need. 

Thanks **Sue** 

## **WORKING TOGETHER TO SERVE THE COMMUNITY** 

## **Many thanks to all our funders and partners – We couldn’t do it without you:** 

Hyndburn Borough Council, Ribble Valley Borough Council, LCC Adult Services, NHS East Lancs CCG Hyndburn Homes, Lancashire Police Authority, Lancashire Fire & Rescue Service, Age UK, Carer’s Link, Crossroads, Community Solutions, Maundy Relief, Care & Repair England, Community Safety Partnerships, ARV, Multicare, Accrington Sick Poor Fund, Grocery Aid, Longridge Rotary Club, Heinz Anne & Carole Kroch Foundation, Independence at Home, Ruby & Will George Trust, Hospital Saturday Fund, Rainy Day Trust, Care Workers Charity, Retail Trust, NHS Pensioners Trust, Wilpshire Parish Council, Peel Resident Group, Friends of the Elderly and others who don’t wish to be named... and not least an extra special thanks to the many clients who have given donations. 

**Extra special thank you to everyone who has helped and encouraged our work during the year, although you may not be named specifically, we hope you will still know how greatly we value your support.** 


Thrive consists of local charitable organisations (including Homewise) delivering holistic, individual specialist support services to vulnerable people with complex needs. 

Thrive mission is: To ensure that individuals and families receive coordinated effective support from a partnership of agencies with shared commitment to putting them first. 

**SERVICES THAT MEET YOUR NEEDS** 



**HOMEWISE SERVICES YOU CAN TRUST** 

## _**JUST A NORMAL DAY**_ 


Lady, 81, boiler broke down and we were able to get the funding rushed through and install within days. _**Outcome : Lady’s home is now warm and she is not worrying anymore.**_ 

Gentleman, 64, whose home had become in a state of disrepair due to a leak in his bathroom.  Our technical officer identified that the roof required repairs; some plastering and a replacement window were also required.  We successfully managed to raise majority of the funding from charitable funds (£2,000) and the client was able to contribute £311.00.  The gentleman is thankful we were able to assist with getting the repair works completed. 

_**Outcome:  The gentleman can now face winter in a much**_ ~~_**-**_~~ _**improved home.**_ 

A 95-year-old gentleman contacted us as he needed a grab rail fitted in his bathroom to help him when bathing.  He was unable to wait to be assessed by Social Services and was happy to pay for the service.  The work was completed within 1 day. 

_**Outcome: The gentleman was delighted the rail could be fitted so quickly and that he is now able to bathe safely.**_ 

A couple in their 70’s  needed a reroof at a cost of £5,800.  They had limited savings and their income was low. 12 applications were made to local and national charities 5 contributed. 

_**Outcome : The couple are able to remain safe and warm in their own home.**_ 

An 83-year-old gentleman, needed banister rails fitted urgently 

**Client Comment:** _**“the work carried out was wonderful, we don’t know what we would do without them”**_ 

Following a referral from Social Services for a 73-year-old lady; we assessed, measured, ordered, and fitted the external rails needed. 

**Client Comment:** _**“Very efficient, they did a brilliant job and I was very shocked at how clean they left it, I would not fault them”**_ 

A 77-year-old gentleman’s boiler was leaking and water was coming through his ceiling.  He was worried he would not be able to get anyone out due to the pandemic and that it would cause a lot more damage if left.  A local contractor visited the same day and was able to repair the boiler at a cost of £60. 

**Client Comment:** _**“I was ever so grateful that we were able to get someone out at such unprecedented times.”**_ 

An 84 year old lady was struggling to turn her bath taps on and needed to bathe regularly due to a skin condition. Our Handyperson called the same day and replaced the tap washers. _**Outcome : The lady was very pleased with the work done and can now safely bathe.**_ 

_A 77-year-old lady rang the emergency line as her electric had gone off in her garage and she was unsure why.  She was worried as her washing machine and freezer (full of food) were in the garage. An electrician visited the same day and checked the electric and found that everything was OK – He did not charge for the service._ 

_**Outcome: The lady was so grateful for the services, especially at this difficult time.**_ 

An 80-year-old lady rang as her gas fire was not coming on and she uses her living room all the time. A local contractor visited the same day and repaired her fire at a cost of £20. _**Client comment: “very good service provided, pleased with how quick and efficient the service is.**_ 

**SERVICES THAT MEET YOUR NEEDS** 



Registered Charity No.. 117g)77
Homewse Society
A Charitable Incorporated Ckganisation
Annual Roport and Financial Statements
for the Y¢ar ended 31 March 2021
Lee Accountancy Setvices
46 PineW￿d Drive. Accringion 885 6UG

Homewise Society Cio
Contents
Reference and Administrabve Details
Trustee5 Report
2103
Independent exafflineffs ￿p
state￿￿1 of finanlial adwit*s
Balance Sheet
Notes to the financaal slaleffents
7t0 12
Income and Expendiiure arrAMJnt
131014

Hom•w184 SoG*ty QO
RellL%tereO Chanty Numlw
11ts)77
Tru3ts•$
B UBE JP (Chawl
D J t￿Ck*￿th (r￿aS￿er)
Atrjinffjon
BBS

Ho¢)wwts• Soci•ty cio
Twu$t•o8' R•port
Report of Members tsfthe M8n¥qemert Crynmrttee for thevear eThJ￿ 31$t Marth 2021
STRUCTURE. GOVERNANCE AND PIANAGEMENT
The Home￿se s￿ety CIO Ks a Charfat* Ir￿ated ICIOI. reQ￿ere￿ wth Ihe Chanty Cfthmtssion on
5th July 2018 Iformedy a Cwpwalwe Clynmunity 8￿efft ar¥J ha5 o¢er8bN ￿n￿A￿qU&l 19871.
The oiqan15aknon r& Aovetr*d by rt$ ￿n￿rt￿tri￿.
CORE 0￿E￿vE3
. To provide a full¥ coMprehe￿Ne Hc¥Me ImF4wmem AqerKy Sw¥1￿ aTrJ R*sble Val￿¥
. To prD¥￿ ad¥¢elsupptyl ryi finanrxo horne repaw5 iN)io¥emeThts
. To enaNe d￿nIS lo obtain re￿vant 5eMces. ererqv effic*ncy Afartsiadv*e. pr8%wh)n. fve etc.
To woyiue aaailionai support 10 oklerld￿b￿fj peopk a¥J Ir¥knThJ*)i IT￿
- TO ￿0¥￿1* advte on v49liare t￿r*￿IsIO￿[ lutVJw￿ those (*•ts mav t* to
HornowiB• Valts•8
FneDdl¥. sUPPO[I￿e. c311￿ slalf
Personal 5etvir£5. re4￿8￿Y abM aTrJ t¢yMd
Pnde In ory¥anisaihin- small eltw
RL8e lo Chalknqe. overcome obsta(*5. think tyA8¥J8 th? bo
Resofve problems by as a team %*h partt
"Ovarall, i¥ mor• than I￿ta c¢)mpahy. arn a fwN"ty who go •xtra mile for our cliènts. ros￿￿1￿ IB8ues
howov•r Émall or larg•. W• not provido $oThi￿ •lsoa netr•Aowk whlch ￿Tcl￿ts InLMTtl*y w Court on
to hèlp th•m find • $olutk*n to any problems-
Recruitmont and Ihductlon of tntslees
TrLJ51ee5 are membèts oflhÈ lotsl community are usually Irwd¥*l wdh ts ¥o￿N8r¥ wjoi.
11 a Trustee reswns a membw * reuurted bv exts11￿ Iru5tee5
Newtru31ees sllend an Irnluctron rreevnq qNen by the C1￿￿01fity ￿ tr￿1￿M ofttsr ￿?￿S aThl respor¢sibilIt￿&
Tte Trustees are qwen Ire backorou￿ ofihe OFQanLsa￿ ar%J Oetsts of all VE seTv￿5 provNkd. N¥* trusiees are ask
to comtheie a 5kilLs 3(Klit Wnd proV￿d ￿th an 111f(￿ma¢￿￿ pack mcJAes I1* ¢Ja*s offrrture Th8 fi[￿4 part
ol thè Inoudion to shrA¥ ts Inrslees arour¥J ti* pwtses be 10 Staff. Idl(w tntstees are In1￿￿JU(￿j al
tsoard rne8tinos
Reporting and rovi•wlnp
Trusiees reV￿W activities finances èThl ou•lth ol servw ouartth Inf(xm3thon aThl eValuatM￿ wjrts are LVO¥Kled lo
funders and TTusiees rey*w r*rfOrnlar￿ 8ThY set rw taroets. cons&nrffj firture dem*TrJs.
ACHIEVEMENTS & PERFORIAANCE
11 has been a Very difficutt yeaT C(￿1nu1￿A lo provKJe (The Trth¥l seAfW rwied ItY(x4hoth a natsonal COWTr19 pa¥¥Jerni¢
Homewse has been ia¢eo many thai*rMJes. Trx 10 keep st*1 a￿1 50È Oealirv4 Witn emet9enGy
repairslissues. havinq to set up new pr(Ke(lures arxl practicts arKI uS￿A leth￿¥ for linkiry nlo
reqular Webinats. fuilMhino staff. ensuiirffj adequate of PPE ac Initiall¥ most $18ff r￿￿ated lo work from
and. when COV￿ resIr￿lOnS alkn¥%Ed. the offi￿ has been i¢*n part l#
Staff have (Dntin￿ to uo tne extia mi* as ak*avs aThl Ca￿le0 sw¥ices t1￿￿)￿4*x* downsl
reslnctions arKI have manaoed lo and tsc*k al eMerfP￿ Ihat** ¥we ra￿d
MAINTAINIPIG HIGH QUALITY SERWCES
Homew5e conlinues lo rneet thè Inveslorg Ifb slandards (held 19981 ¥ reviyiin Fet*uary 2021
cl￿￿¢ $Wtslacllon. Is vuy Imp¢xtanl to U5. wih all a5wls ofwr X*￿t*S bÈw M￿rt￿red tr￿qua￿Y The
r3rried out Is measure(J In a v8r*ty of Orfler￿1 wavs frIMn sausfathon a￿s￿￿￿￿￿e5. lolow w fr*phtY* and
technical officer's InSDectK)ns dLJnw IrÈ vear 1ecefvlr￿ 1Crt)% ￿sD￿se$ 99 32% was ExL*tkni.
0 68% lett Ihe ser¥￿e wa& Very r￿j

Twustoos. k•port Iconiinuod)
During tho yo•r-
omevdise Contin￿5 lo rKovwJe the lull rawe of 10 HyThltAJrn and Ribbkn VaHB¥ has ep•arnled the MmorA*ls Adaptations
lo RO5SerKla￿. in athjit￿n lo Mem¢yy Mallers a¢hJ ReLrydIr￿ of tlsablity Avts thrLwhyJt East Larushire
Duriw the Vear ¥%e haw assisted 2.418 peoDWamthès *thich h3s re￿ n provN1m 1454 Njising. repaits. wrovenEnl5.
enerov effi¢*n¢v ¥vks. Hand¥person small essent￿1 tepaK5. miTh)i adap1al￿￿s. acc**nl D￿VenIN)n aThl
Our IndepeTKJeth LIWNA Cenlre has Slwp￿d 386 d￿S Mlh ¢tsthhlv aAJs lo rreel It￿r vKINKluJl n2eds
The Memory M•ttern proJEth conlin￿$ 10 have an ernmous Irnpad on suppthNJ pe￿ t￿menti3 and cartr3 *
hys asgislpd p90p￿.11￿MII￿s In addth￿ NHSIS(￿I Caie makes a siaooerina ￿tent￿l c0515awrffj of£348 on o￿vent
falls and a MaxMn￿￿ olf117fy1 IKA) sawrus w resKYer4d c4re w ￿r. NHS East La￿3 CCG have aoreed lor IIE tExt Iwo
years
Looklny to tho future
Whilsi It has been a ¥etv 11x￿￿ ￿Pr. ratseo ¢J¥er £64.iW. to prywth ts 98swrtiwl needed lo keep
people safe wèmi secure and iThJepeThYW ill thew hDmes Ath(xNTh * Th•¥e sUffK￿l ieserNEs. w kM4etm ￿￿la￿a￿1rtY remains a
major concèrn
We are very proLhl lo prov¥k ¥rtal sEr¥Kts arnl. amwih ourluluty may be L•K8n•thi. cryttYMJe to th hard to ènsurè thatwe
contsnue to Drovide the suooort by at every 10 T•id a lo for ￿*[s to em.
FINANCIAL REVIEW
Fln•n¢lo1 posltion
AI 81st Maich 2021 Ihe thl of reserye5 £452.429. of £Xffj.625 was unrwna•J fiJrbJ5. IPJAe 12 We 15 ConbrNenLy SeNKes-
£13.7521. Re5er¥e- £310.3761
R8serveJ pDII¢y
The irusiees have rev***d Ihe reserves tharly It 15 of ¢th8rfy 10 m¥ilUin • *1 of rese￿5 Ihat IS
recessary lo wwble chaiity ID be manaoed effic*nllv aTrJ to a safe tmjffer rf ¢YOSL¥e thukj trxcad UGW u5. TIE
Iiustoes c¢%￿Ider thal the mtsst aptyopnate ol reserw6 b& w month¥ of ￿r￿str*t4d gxpeThYiture amountsryj to £310.375
On behatt ol Ihe Tru$iees
B Holden MBE- Ch•it
Approved bv IIE Board on
.. 21Y21 AS tthalt tyrf".
B Hokjen M8E JP
Ch811- TNslee
D J IAJ(knt
Treaswer. TrLL5*e

Indepondent EA&mln¢¢• Roport to the TnMtw¥ c4
Homwlw Socioty CIO
R*8KwsibiliW and ba848 01
I rèD¢vt lo the thwity trusteÈs on nw 8xamirTrakn ofth? c10fort￿ ￿ar en￿ 31st March 2D21
A5 iThe CIO'S Irustse5. you are resPWt* preparakn aLX*WlS in actordarKewdh the fwuw*DentS
Of￿ Chani*s Aci 2011 A(n
I report in rts8PeCt of rn¥ gx•mination ol Iho account¢ C2Thigd eArt Lmdot 144 n11￿ ?011 Aet
nd In carryi1￿ (xrt fflv examina11￿. I ha¥e foMo¥tsJ al a￿*&LIe CYeGkns qNen ty the I￿al￿v Comm*¥
undeT 5ectiM 1451511bl of it* Aci
Ind•wnd•m•xaminrfs ¥t•t•N
thanty's oross xKome exCe￿d £2￿.[th l am ty￿1￿*￿1 to utwjertake trt examinati￿ by a member
oftne As%)cbaiw)n olAccoun1i￿ Techn￿￿￿5 IAAT). olthp hsied bod￿5
I ha￿ [X)mp￿ted my ex8rnmalH)n I confim that matenai mattÈts na¥e my attentiM With
the examin8liw qNes me Ca￿ 10 bekeve Ihat matenal resp￿1
. the accouniiw 18cwd$ nol kept In aCc(¥da￿e ￿lIh sedkin 130 ofthe Chait*S Ad."
. attouNS ac(x)rd *ith the atayjNir￿ tetords ar
. the accounls dhl not comply I￿¢h the appkcable rEqUIeN￿lS Ilt fomi arxl of
accounts Sel ln the chanI￿S IAcc(xmts atKI Reotytsl Req￿allonS IYJ8 thrlhan anv r•JuirMbert
Ihal the at£ouftls gNe a and fa￿ VPAfWtwch ts nc4 3 matler as w ofan TrIe￿r￿1
examinah'on
shwkl be dia¥bn In reLWYt In to enatA2 a yoper ofts to be
z)th
Denise DO￿ MAAT
ee Accounlancy SeM(*s
2021

Homewise Soclety CIO
Stat8m8nt of Fithanclal Athill￿ limcludlno InGom• Ex￿￿blu1• A¢counti
for Yoar ErbdBd 31 IAar¢h 2021
iJr¥esiwJed
F￿1
Total FuTrJ5
2021
Total Funds
2020
Incoffle and Endowmhts
Donalw)n5 and LeAacie8
Chanièoie activthe&
12.1661
387.284
(2 1&5)
383.318
I Z.3431
392,861
(3.W)
Oth•rtr•diilg A¢tlvltl•
ID¢ome ftorn Inve&lments
91
2.n1
2.8T2
3.853
Coron•vlrus Grart Irb¢om
Coronavifu$ Job Reienliori s￿ 2 4
OihÈr coronavir￿ Grants
7245
21.794
T245
21.794
3.875
416.889
413.014
EAyndfturo on
Expendilyie on ra15mA lu￿$
Expendrfuie on chanlable
1.721
4¢X$ 873
402.594
5.008
407.602
371 644
6.858
378,502
Governantt costs
Total resowces expended
405 881
Net In￿me t￿[or8 Iransler5
15.5961
5.412
15,869
Tr•nsfors
Transfers bet*een fr￿￿S
15
27.394
Nel movernents In hJnds
Is
21.7
5.412
15.869
Roconclllltion ol lun
Total funds bn>wht loThva
Toial funds carned lotwar
284 827
.625
167 WJ3
1S1.217
452.430
457.842
436 561
452.430
nrrtes p¥Jes 7 10 12 fc4m an Irrtegial part oftlw fjnarKaaisiakn)ienis
P*aeS

Hofflovii¥• So¢igty CIO
bance Shget a5 at 31 IAarGh 2021
20
2020
Fix•d ame¢•
TaThJib* assets
5.027
8.945
Currgnt assets
sio¢ks aTKJ wotk In pr(oress
Debtois
Cdsh ai bank and in hèTh
14.683
42.847
4É3.032
16.867
43.402
10
491.435
Crodknrn.. amounts falllng
due withln ODO y¢ar
67.747
47.950
452.815
443.485
Net •¥g0ts
457 842
452 430
Tho lund8 ol Ihp ch*rity:
15
R&strict•d Im
lThlependenl Iivit
DeS￿￿?￿d lund
Core
Horne￿[e services
18.383
31.452
4.000
93.680
42.018
69.056
66.224
Restrf¢tsd funds In deficrt
Dementsa . mernory rnattetS
Vans
Securrty
ShDP mobilfftl
140571
12261
1491
13.YJ71
Total r85trf¢iod ￿nd
151.21
167.604
Unrostrictsd lund$
un￿$1￿Cled income lufKIs
824
264.826
Totsl charity lunds
457.841
452,430
Aptwoved by the Board on ..
2021 stsbehJff by
B Htsklen MBE JP
Chair. Trt￿tee
D J [￿ck￿
pw 7 10 12 ILM ￿ rftyral pan of11%5e f￿[￿]81 sIaleM￿lS
p•J86

Homowise Soclety cio
Motvs to t￿ FinanGial Sial•ffl￿t• fortrk• Yg•r Enthd 31 IAarch 2021
1 Accounung Wlcl•*
B••i• ol pr•wf•fion
The financ￿1 siaiemeffls ￿en tyepared uthlhe h"sI￿ra1 c051 fATh￿ntir￿ arwj ￿ ar£ord￿te Ihe
Slalement of RewrnerK￿ PrnCt￿ Ac¢wntyN and ReporthlQ by ChanliÈs'.
Financial Reporti￿ Standard a￿ltable In VK IFRS102 effethÈ Jarnary 20151
In rA%nmon ￿ mosi t￿neSseS arvj H￿￿￿1*8 has e¥4)e￿￿ tho ?IfÈds of the C￿￿￿r￿S
ICovbY.191 Th@ ifttsiees have13ken al witAe Ste￿ 10 0raanw1N￿ ary255￿. tek¥anl
Govemment and 0¢￿￿ Grarf$ Igoè C4)ronawirtts CJran15 I￿k￿} 4rKI le￿￿lS
hd aeeountsw pd
Unre$irded iro>me fthls are gerwal fuThls Ihat are aY*blÈ attt* trusiees. disLYekn In fwllv¥rK* ollhe
obiedi¥es of Ihe ¢haiity
Reslncted lunds are Ilk)% lor a p•ts)Jèr area or Sjr speofic PLrnses. the ofwl*(* ¢ restncted
to Ihai 3re3 or pwpose
Dèficrts aThl surrlu5es on restrKJÈd and uryesbKJed l￿dS at baiaw SW date aTrJ. tt cOnS￿e￿O
appropriate. a￿ diminated or by IrarLsfers to orfrthn ￿￿eStr￿tea (uthjs
r*tails ol each furKI 8re ots¢iosed In rwjte 15
In¢*)m• •nd En¢lowm•nts
Voluntary Inc￿ warrts that k¥o¥Kbp core futsJwN LW we ol 8 nabje is recoqntsed
¥there there enlitkmont. it is ty¢knt48 Ihat *il be re￿￿ aThl Ihp am(yJtt C4n te mpasfftd ¥nth
suffiueni reiiatslity.
tthffed iwne rerKe5errtS recw%*d br fthe bs to incomi￿ resour￿ in Ihe ￿n{
for rt has been rec8wed. Such is def￿ed *)en
. Ihe donor 5pecrf* Ihai the qrani or donab¢y) m￿1 be WJ ￿ futute account*W LWK)ds. or
. Ihe donor ha5 Imposed eondrtws must be md tr*fore the th3ril¥ ￿ ur￿0￿rt￿￿al *Mrt*ment.
COronwir￿ Grnr
Grants are recoonised in the ExpeThliturp a¢¢wii o approwwttrm•Thwthal malths wlh I
expeTrlrturÈ loYA￿S t￿Y are Intery￿ 10 CWtritKrte
Tne chanty receNed 4ranis £29.039 of Smai Busne5s GraN Fundw É10.orMI chan1￿5
Fwndation ICAFI En￿r9er￿ Fund £3.(tQ. L¥rmXhi￿ CC (a.7￿ ffj total". corOna￿[uS Job Retenwjn
Scheme £7.245
£I0.(K)O SBGF or(wthJ SUP[￿ 10 rAMir￿ ￿ prov¥Je Ctye lo ¢Etrts. CAF furwJ1￿ enat>W Lts 10
equip staff lo faulrtaie hom8 Lancs CC enaDieo us 10 adol￿al safety fpatuies In rAa¢e and
provvje Staf[￿ PPE CJRS qrnnt¥AS to oav 68LqriAs it bèc¥n* re￿$s¥ry to pul staff M fL¥k￿h
Exp•ndltur•
Liabili1￿$ are re￿nISed as socffj as Ilwg Is a Wl or cw51w(*kp Committir￿ ￿ (*)•lity ID tho
expei¥Jiture Wl evnd*lwe LS loi w an acrAL41L% b8y5 a￿1 has been da$s￿d und¥ headinAs tTh
aBoreoale a• costs rglattrd to the catèjtyv
Costs Ofa8￿r8￿rw funds are Ihe costs aSS0(aat￿ vffjth Vokjntsry
ChaFrtaNe expe￿lI￿re c(wnpnse5 Ifw)se costs I￿￿rred bvthe chardv In IFe dtherv ol Its 8C*wbes and Setvi￿$ lor
its b9￿f￿an98 It Ihxl e.An ￿. alknraled d￿.￿1V to 4iKh admknes and Ihrtse cnsts of an
nature rte￿$$ary lo sw>port them.
Gowrn•nu costs
Gowtnance cosis Incath costs of thÈ preDar**)n ollbe slatrd(xy a￿￿lts. the costs of t￿￿
meetiws and the cost of •w ￿¥1 advKe to Irusl*S w ooK*man(x or tOnstitsrt￿81 matler5
Irrecov•ThlJle VAT
Thp. nrles on pw 7 10 12 ftyin an rteofal part oftW finarKial stat￿￿1$
P•J•7

homowlse SOCW CIO
Nots¥ to th• Firt•nclal st•l•n￿ts for th• Yoar End•d 31 Ilawrh 2021 Ic(￿11￿
Going Concgrn
Whilsi fundinq from Lar￿aShire CIKMI last 31si Mar£* 2020 for the aThY
InforTnat￿n1Hand￿PrSw SeThKe Trustee5 ha¥e aATeed 10 re5et%*s to keep Vrtal
Trusiees are &x￿orin0 (wbons for Ihe term sustam*AMy oflhese ser¥M*s t￿e are ￿￿(jerrt reserves 10
gw)port Ihe omanLsatK)n Iw Ihe 12 mrwWB.
Whether IIE CIO can crythue as ¥ qtyTri the km lemi de[￿lS wlcoii* ol
applicat￿nS In Ihe ￿rrent hxver We$￿tt bme rffjncwn basts r￿al￿ aptyokx*te.
Fix•d aM•t•
1Th1Wual fixed a5$8ts coslw £11xI or mrye are rerlythd at cost.
D80ieoatsw ts pro¥hYed w I3[￿￿e fixed assets so as ¢o¥N*e off ts cost or Valuation. ￿sS any Èsbmaied resKlu*
value. th￿r expected usefrl economK hfe as fokms."
Planl aryj machirffj wlor
Fixiures fittIr￿S and ￿uirthent
25% on tt)si
15% *Th133% on baLqr*e
stock
stock Is val￿0 ai the of CDSI realwb* value. after due tEqaid obs¢)lele ￿(A¥ *o¢ks
Net realisable based on Se￿[￿ prKt kss cosls to ¢*M(48￿ arhy ec6ts.
GMd8 donatsd for rtsale
Donaied qo(wJ5 res3￿ are mea8Lwed al lair wdlue hithe
Re￿￿1& pa¥abk operatwN *as¢s We itt the st*emw* of a¢*wties on a straliht k"r* b•818
over Ihe *ase letm.
P8nslon costs
The chan¢¥ oper¥tes a def￿￿ r￿rt￿b￿t￿n De￿0￿ ConirknJi￿ns pay￿￿ th the soleme
are chaiqed lo Ihe Slalement of Finan￿1 A(thf￿$ io tr*y tElale
Pwp8

Hort￿150 So*l•ty cio
NotoJ to tho Fln*ncial St*t•m•nts lor th• ¥￿1 Endpd 31 IA•rch 2021 Icorstinwdl
2 Analy81¥ of Into￿n9
2 1 Donauons &
Amount8 ree¢lv•d
Fundvaisw dwats
Donations
Multicare
SwxltWJ
210
6.854
10.344
139
Total recei¥4d
10.3B4
7.403
Adiuslweni net ldeferredyxu￿￿ wr
112 5501
19.7461
Revenuè 18coonthJ
2.166
2.343
2 2 Chartt•bl• Activ511•s
20
20
Amounts rn¢eivqd
Ribbk Valky BC
LCC senmces
BUrD￿V 8C
HyThlbum UC GranvLCC aflNdab* ¥Y￿pth
Communrty Sakn Partn8rsh
l￿epÈndenI Aqe
Lanca5hfe County Council
Communily Solulrfx
Prospeds Wthlall
Lottery CommuThiY FundiThi
East LaneAshire CCG
Enèrqy lef￿￿¥1 fee
Esseniial wjrk lut¥J
Handypersan serv
nls. c(xthbutims
tM1eoet)Jenl Livino C4nlre
Re.c¥rJed awJs s(thme
Shop MO￿1￿ sd*mÈ
HARV
East Ac¢nr￿on area marw•
HwndtAJm BC lèès
S.760
5.650
109.948
3.285
27.654
3.072
15.OfK)
162.323
10.005
27.654
1.233
116.332
10 0￿)
TT.404
2.535
20.896
63.334
21.927
16.915
2.812
4.689
293
9.402
4.151
375,297
379.539
8.021
13.323
Revenue retoJn*eO
383.318
392 862
Bank IntprP.sl recewed
2,822
3.853
2 4 Cortsmvlws Gr•nt bibcom•
Small 6usines5 Granl Rew
Job Retenbon Scheffle
CAF EMmge￿ Fwhl
Lanca5hire CC
10.r*)o
7.245
8.794
29.039
413 014
394 372

H•m6*i$¢ So¢iW CIO
Not95 10 th¢ Finaficlal Stst•mvni8 forthfrY•*r Énd•d 31 2021 I¢0b￿n￿oI
3. Toi41 re5oul¢￿ •xp•ndod
Dorwllons
•nd legx*s
ii¥tty
Tc*al
Oiroct costs
Cosi of q¢)ods 50hJ
Olher d11tct costs
Emgknwreni cosls
E51abli$Meni c0515
Rèoairs and MaIn￿r￿nCe
offi￿ expenses
Pnniiw post atKJ slati
Surklry and olhpr (y)sts
58.395
49 702
245.044
29.538
471
3.199
5.(65
5B.395
49.702
245.044
29.538
471
3,199
5.065
626
6.538
Moloi
Tiavel atwj 5uDSISWK
Advertisinq a￿1 pr(￿1
Depre￿all0￿ ol 18roib
fixed 35se15
Disposal of fixed asGets
6.536
100
3.919
3.919
Govornancè.
Cost ol Irusiee
AccountsnLy fees
Leqal and piofgswn4 costs
73
1.479
3.456
1.479
3.456
402.594
407 602
No tiuslÈès ie¢*Ned any rgmW*raI￿ durthll the
5. Not Inc￿
t InC￿e aner tthatQ
2020
[*pr8uat￿n oftsr¥Ji14e asxts
3919
4398
6. Ernploy•M' rqmuh•rntbon
The agllrtllate Pa¥Tdl costs olemrkn¥Ees Yd5
W3oes and salai*s
Swal secur
Pen5v)n
219.115
13.175
12 495
244.785
207 406
12719
11.224
231.349
gockiy were paid £75 440 In totsi.
7 Avornge numbfrf of employoes
Averaqe numbei rf empk)ys thJrw ts year*A5 11
8. TaA•tfjon
The chafrty ￿ exem￿ fv(*n iaxarKffj m irt(M¥* oan5 *ithMI YJ5 offv Taxes Aca 1988 of
socbon 252 of of Ch3roe3bltr Gays Acl 19g2 10 extent Ihat ItEse *e aNJked to ts tharftab
objects.
P4e 10

omow15e Socl8ty CIO
Not•s to the FiTranchi1 Statamprts lor th• Year End•4 31 *rch 2021 I￿￿11￿*1>
9 Yangibk• flx•d •syts
FlxiiirnB.
Tcéal
Cost
Al 1 Awl 2020
Addrtion5
DisDosals
As al 31 March 2021
14175
13.K
27.481
14.175
13.3Q6
Dèprnclatio
AI 1 April 2020
Charqe for Ihe year
Eliffl on disposal
As al 31 Maich 2021
6.938
11 598
375
18.5
3.919
10.482
11.973
22.455
book valu•
AS 3131 March 2021
As ai 31 March 2020
1.333
1.708
5027
8.945
7.237
10 D•bior¥
2020
TFade debto
PreDaymenl$ 3Th13crn*d
20.405
22.H1
42.847
26.494
16.W8
43 402
11 CrgdltonF'. ¥mo￿t￿tr I￿1￿n9 due (ffty•Ar
20
20
VAT
Acrjuats arml de*rted irt(*
17.041
50.71
67.747
9.488
38.462
47 950
c￿￿110r5 affl￿rts fallirw dUP￿7th ore yar ¥K*NJts$ ¢kkrwed ￿."
2021
twe[r8￿ IrK(wne
45.991
32.761

Hom8wise Soclèty CIO
Notes to thè Financlal lorlhg Y•af Endgd 31 IA•r¢b 2021 IGOnllmwd)
13 p￿810￿ ¥clw
D•fin•d ¢otWlbthn wmion
The ¢haTily opwales a defiThts4 per￿th S￿￿e. The cost charge the rorir*l ￿[m￿SeThts
r￿n1[￿ut￿$ Da¥abltr bylts th•iity lo sr4vne am(wrrted to £12.492 12020. £11.2241
14. R•l•tod parti•4
There ￿re no rdated paflv IrarwdK)n dwing year.
Controlling •nUty
The chaiily is conlrolkd by tr* In￿tee5
15 AnaWi8 of ltsnds
At 1 April
2020
IrKorning
A•8our
•XVr￿d
At 31 Mar¢h
2021
¢*r￿Tal fund*
c0nlinqer￿Y 3er¥Kts
Reserve
13.8741
{1n1)
13.7521
310.376
282 982
27.394
284 826
3.874
1.721
27.394
306 624
Re8tri¢tsd lund¥
Independent INI
Cb51qnaled
Colè
[ne￿￿ seThKe5
Van5
Se¢urrtv
Shop motxlrty
Essential wor* lund
Demenira.fflernory mattws
31.452
181.000
(194 1571
18.383
4.000
69.Q56
.224
14.0571
12261
93.680
42.018
13.X)71
87.251
S).901
184.4831
126.6951
15501
(1.4781
11831
117.8871
80.147
405.881
127,3941
1.253
474
17887
78 034
416.869
2.113
151.218
167.603
27.394
452 429
413.014
16 Il•t awiB by
Total Funds
2021
Tirfal FurKIs
2020
F¥ndJ
FwdB
5.027
213.938
167.7471
5027
520.562
167.7471
8.945
491 437
147.9531
Curienl assets
CiedilDts. Amounls duewth
one year
Nel as88ls
6.624
306.624
151218
457.841
452 429
Je12

Homewise So¢ièty CIO
Year ended 31 118rch Z021
Income and Ex￿1bd¢ts[o Accoiini
Incomo
Oon•lloM & L•9K
2021
2020
FMdra15w d(￿Tri￿
Don*K)ns
MuthGqie
&JThJ￿S
210
12.8921
2LYJ
139
12.X6)
20
{ 2.1661
12.3431
Activitss lor ge[￿￿1￿ fvrKIs
Ribb￿ Va￿ 8C
LCC Adutt Serv￿
HyNSbuin SC GraNILCC affotdat* Wdrmth
Comrnunrty safety partrEt3h
LancashiiÈ Crmjnty Cout
East Lancashife CCG
Ewoy referal lee
Esseniial wotk
Ha￿¥perS
Clients. conlnblrt￿nS
Irhlependenl LMW Centre
Re.Lycle(i aNlS stheffe
5 7eA)
19).469
27.084
973
147.040
24.933
1.233
1(6.876
56.563
64.761
5.070
17.887
11.608
65)
Z7.372
1.860
4.689
21.741
2.813
Slyjp rrK)bihty
Ea￿ Accnnglon area managmrt
IwKJburn BC fee5
BUm￿Y SC
Comrnunrty So1￿￿5 P4W
Prospects WiTrJfJl
Lotw Ccfflrnuth Fthj
{26?
9.402
9240
10 (N)5
3ft3.319
Deposrt accwnt Inknesi ie(¥¥ed
2.822
3.853
Total Incomiw
Al.975
394.J71
OthBr In¢(
Srn311 BUSI￿ Gr#Thl RelEf
Job ReientK)n sL*￿e
CAF Errwry
Lancashire CC
10.(m
7.245
8.794
Camed loThwdrd
413.014
3g4.371
CoTr1ir￿d .......
P¥13

Homowi$é Socloty CIO
Y¢ar ondod 31 March X*21
lThcomo and Expgndiiure Account Iconiinuedj
2021
2020
rowht fomard
413.014
394.371
ExpondNur•
C05t of g(K*Js sokl
diiecl costs
Employme￿ costs
Estab1￿hMenI tosts
Repairs and maintenar
Office expenses
Pnn￿ryj, p051 aTh1 stai
cieaninq
Cost ol Itusiee rr￿e￿r¥j5
Motor
Twavel di¥J subsisterr
Advertisiry arx1 promc4
Accountsnw lees
Leoal and professional e05ts
Profil on sak of van
[￿pr￿a￿On of tatYJIDk
fixed assets
58.394
49 702
245.N4
29.538
471
3.199
5.(k15
626
73
6.536
51.197
,697
231.855
33.676
7.914
671
11044
557
714
1.433
5.019
1.479
3.456
3.919
4.398
407.fj02
378.503
Incfft ￿ eyThJIl￿e forts
5.412
15,868
pa9e 14

lthd•p•nd•nt Eurnin•ts R•port to th•
II•*poMibllth* and ol r•port
I w to chanty trustees on m¥ examin8kn of b)È oftheCIO J*aferhYed 3t5t Marth Z02?.
As the CK)'s IFustses. yw are respts￿ lor prEparakn ofii* a¢xowts In a¢￿Id*r￿¥ W¢h Il* rw4uiremenis
Of the Ch¥nt*$ Ari 201 f A(n
I reoort In respect of mv exam￿a￿￿ offts Organ￿'S acuunts out tH￿er5e¢￿tin 145 of the 2011 AL#
In calryiw out my examinat￿. I ha¥e au aw¢at48 tkrectiots ty¢ ts Chanty Comm¥
under settion 145I5llbl of the Aa
Ind•pond•nt •x•mirthr¥ ttst•n*irt
The ¢harrty's gros5 exr*gJed E25).(K¥J i am qual￿1 to uThJèttake fy exaM¥wb￿ by a member
of the A850C4alioo ofAccounbw Technic4ans IMTI. of the tsled knies
I havo cornpkied mv examinakn. I th8t no m•t*ial matyers i)ab* lo my akn in (XYX%avJn*ith
examinatw gNes Cal￿ th•t ￿ any ma*nal res¢eu
- the aC¢QUMino rectrds not keoi In accordarte sectron 130 ofthe Ch*it*S Art Iw
. tts attourns dio accord ac¢ourrtiryJ wtos or
. ihe ècwnis did Th)1 compty apphrable rtqL¥rernenls coricerniw lorm o*tent of
accounts set out In Ihe chan1￿$ IAthrTrts ar* Rer*ytsl ReQ￿akn 2W other than any rwuffefflent
that the accoun15 give a aThJ fair whth Is ￿t 8 Inaiter c(VlSthYed as part ofan iTrJeperhYeni
exaM￿at￿1n
I have no conc*ms aThJ have come across rMJ other matt*5 exart#ftatK)n 10 attent￿0
should In ￿ report m rthr lo en8￿ ¥ wowr uThknranthw ofll* a¢)*Lhts to be ￿thed.
t￿nISe Dde MAAT
Lee A￿ntanc¥ SeN(%s
2021