Company R￿l$tration Number: CE014235
Charity No: 1178557
REPORT OF THE TRLSTEES
UI%ALwfTED FTNLNCIAL STATEMENTS
FOR THE YEAR EM)ED 31- MARCH 2024
FOR
CONTACT
Aitssworths Limited
Charter House
Stansfield 8treet
Nelson
IAncasbire
BB9 9XY

CONfACT
CONTEIYTS OF THE FLNANCIAL STATEMEYTS
FOR THE YEAR ENDED 31ST MARCH 2024
Report of the tn]stees
Independent examiner's reE￿ to the trustees of Cotttact
Statement of fuwi¢iaL activiti¢s
io
li
Ststement of fi[w￿la1 positiotL
Notss to the fu￿Le￿al statemet
12
13-22

CONTACT
REPORT OF THK TRusfEES
FOR THE YEAR ENDED 31ST MARCH 2024
The trustees present their at)nuai rel￿ and the unauditd fin8ncial statemellts of the ch￿lty for the yw ¢nded
315l M8rch 2024.
The fmancial ststements cotuply with thc Clwities A¢¢ 2011 and Reporting by Charities.. Statement of
Re¢onMn¢nd¢d Practice applicable tocharities preparing thcir acc4)unts in accordance the Financial Reporting
Standard appIicable in the United Kingdom and Republic of Treland (FRS 102) (effective 111 January 2019) -
(Clwities SORP (FRS 102)).
Registered charity number
1178557
Reglstered address
339 Wilbraham Road
Whalley Rallge
Manchester
M16 8GL
histees and key management personnel
The trustee5 who s¢rved during the y¢ar aod ￿p￿intMents since the end of thc ycar v/ere as follows:
Laura Redhead (Char)
Joanne Doran (frca8ur¢r)
Andrew Trarrell- Resigned 30th November 2023
Susanne Flinn- Resigued 25 Jalluary 2024
Kay Smith- R¢8igned 25thJanuary 2024
Susall Taylor- Rcsigned 25 July 2024
M¢gan Walden-Jon&s
Alison Jane Murison- Appointed 25 January 2024
Kirsiy Mansfield- Appointed 25th January 2024
Eli7abeth Sweeney- Appr)inted 10 April 2024
Eram Akr￿- Appointed 16th April 2024
Independent Examiner
Michacl Hcys FCCA ACA
Ainswortbs Limited
Charter House
Stansfield Street
Nelson
Lan¢asbire
BB9 9XY

COLYfAcr
REPORT OF THE TRUSTEES (COliTINUED)
FOR THE YEAR EIYDED 31ST MARCH 2024
STRUCTURE, GOVEILNANCE ATr4D L￿AGEMENT
Organi8atJonal statu5
Contact was r¢gist¢r¢d ￿ a ¢]]aritable incoTpoTated org&aisation (CIO) on 30th May 2018 under the provision8 of
th¢ Charities Ad (Charity number.. 1178557).
Stru¢thr4 governanee and management
The tTUSt provides for a minimum of thr￿ and a maximwn of twelve trustees. If a re4uirement for new Irustees
were io arise, th¢s¢wouldbe identified andappointedby therwnaxning tr￿stee5. The chair of trustees isresw)nsible
for ihe induction of any n¢w trustee. This involves awarene&8 of a trust¢e's r¢sponsibilities. the governing
document, administrative procedllr&8 and thc history and philosophic81 approach of the Ch￿llty. A new trnstee
would rcceive copies of the previous year's arLnual reEK)rL
Iusk management
The trustee5 hav¢ cXaMin￿ tb¢ major strategic, busincss and operdtional risks that the clwiti, faces and confirm
that systems have IKen ebtablished to ensure thatregular reports arepr(NJuced audthat necessary 8t¢ps ¢&n be taken
to 4ddKss any iswes &TiSiQg.
Our Mission
Contact offers more than just a place to stay. Conta¢t aims to provide a homc that is safe and secure ond staffed
twenty-four hours a day for vulnerable young wouKn aged 1&19 in the Manchester are& The eth08 of Contact is
very simple. to providc ¢aclL young p¢rson-what any giKMI parcnt would do" The hostel offers support and help
to move on lo a belt¢r and happier future. Contact offm seven residential places in the Jnaillhouse and two rwms
in an adjacellt bungalow on thc sam¢ sit¢. It also provides an infornial outreach scTricc for Ihc youllg wom¢n who
have moved into more secure accoD)m(thtion. All placements at Contact are regard￿ as short-tcrm.
Publle benefit
In setting out the ¢lwity's objectives and planning activities, the tntstees bave carefully cffl8idered the Clwity
CommissioIi's gcn&al guidance and 8¢¢tion 17(5) of the Charities Act 2011. The Injslees ar¢ c4)nfident that the
harily offers services of fundamental and practical us£ to the I(￿1 population al￿. tbcrcforc, COLDplie8 with the
responsibility placed on all ¢harities under the Ch8riti&% Act 2011 to deD]onstrat¢ a public benefiL

coNrACT
REPORT OF THE TRLSIEES (COIYTINUED)
FOR THE YEAR ENDED 31ST MARCH 2024
CIL4tR'S REPORT
I am pleased to present our ArLnual Report for the financial year ending 31 March 2024. Over the last twelve
months, the board and Contact colleagues have delivered sotne large-sc81e projects and changes, which will
ultimately continue to improvE thr liv¢s of th¢ youllg wom¢n it s¢rv¢s in thc coM￿UllIty.
ACHIEVEMENtS AND PERFORMANCE
The main object of Contact Hostel sb&ll be to provide asststance for homeless adoleS￿1t girls.
aged 16 or 17 whom do not have active lookcd statu4 but i[r￿PeCtive of whether they have been
Convicted of a Criminal Offence.
aged 18 irrespective whethertheyhavebeen in thecare of a tAKal Authorityorif theybave been convicted
of a Qimillal Offcllcc.
li)
This assistance shall include..
the proNision of safe residential accomm(N]ati(m.
supporting the residents to enable them to rebjrn to thcation or fjnd employment or trainsng to ell￿ble
thcm to partA¢ipak ill so¢icty as nMture alld responsibk indAviduals.
b)
Who we SDPPOrt
Sin¢¢ being founded in I￿0 cOn￿t IL&8 pn)vided a safe home and suptth to over 1000 yourLg women. Although
Contact continually modifies its senryce off￿l[lg to mcet thc cveT-cbatwiDg nccds of youllg pcople, the nature and
the rilLOS of Conta¢1 remains wisi8t¢ntwÈththos¢ s¢tby its founderBrigidMurphy 53 years ago. ConÉactprovides
,￿hat any good parcut would Thrysh to" to vulnerable young women aged 16-19. The young Thomen who access
Conta¢l are considered homele&s with no suitable ho￿81￿g to live where tbey can k kept safe and free from harm.
Many of the girls will arrive with little or no beloDgings, with no fomily or support system.
The young w0￿c￿ supwrted by Contact come from a rallgc of backgrounds with many having ¢xp¢ri¢n¢¢d
parental breakdo￿￿1, physi¢aI and ¢n)otional abuse, s¢xual exploitatio￿ oppressive family regi￿e5, forced
iagc and illvolv¢mctLt in gallg8. Without exw?tion. all carry tbe wounds of rejection, trauma and loss of
childhood. Many of the young womcn accommodated by Contsct were raised in poverty iu Some of the most
socially deprived areas of Greater Mart¢h¢8ttt.
The main activiti&% undertaken by Contact to firther its clwitable purpose8 forthe public benefit were..
In the ycar ¢ndiDgMar¢h 2024 Contactre￿IVed 63 referrals fromTheMasGat¢way Syst￿. wbich is a centralised
r¢f¢rral system hosted by the Commi￿loning ieam at Manchestucity Council. Of those 63 rcfcrrais, Contact was
able to accon)modate 22 yow)g womeJL This shows that Contact's suvice is still very much needed in Grellter
Manch¢st¢r.

CONTACT
REPORT OF TklE TRUSTEES (cofrnLTD)
FOR THE YEAR ENDED 31ST MARCH 2024
ACHIEVEMI ENTS AND PERFOILWCE (Continued)
Th¢ R¢novation of Bri
alow
This thrned the I bed bungalow on site into move otL accomm(Klation for 2 seNice US￿8. The bungalow ba8 3
Shared kitchen and batbroom with 2 s¢parat¢ bedro(￿ and living spaces. To stay in the bungalow the service
users have to ]Mve lived in the main house. k in education, training or employmcnt and sbown they are ready for
IILOTt independent iivin& Th¢ s¢rvi¢e ￿8¢r$ can liv¢ in the Bullgalow up to the age of 22.
The Renovation of the Learnin Hub
This project created a new learning space for the service users where they can study) IIieet witb Professionals
privately or participate in group sessions. It ha5 3 private desk areas wb¢tE 8¢rvi¢¢ uws can use laptops, a main
Ln¢¢ting tsble witb a smart board for pr&sentations and a lovcly window seat area for meeting8, private S￿dY and
reath"ng.
Good Memories Fund
The Good M¢ll￿rieS Fund ¢n8bl¢s our statf to CTeat¢ positive memories for Service users are sta)ryng at
Contact. This ycar the sernice usas enjoyed seTreral trips our including a trip to the Cl)ristmas Markets in
Manchester city centre. This was a brilliant Fx>nding experience for the service users who got to spend quality tilne
with each othty and build w>sitive relationships w&th the SLaff. Setvice users were also able to go out for meals, g
bowling al￿ lo a funfair thanks to tl]is fi￿al￿g. lkningthe year23-24thisfund also paidfor 3 bihlKlay cclebratiOJkS
and a1ri8tmas gifts for all rc3id¢nts.
Mov¢ On Fund
The Move-on Fund supp)rts residents &$ they move on from Contact. This funding enables us to ensure that they
are set up to succeed when they leave and have all tbey need to live iDdcpcnd¢utly. Th¢ ll￿d for this funding will
differ from girl to girl, dep¢nding on need. In 2023-34 four of our s￿Vice ￿erS benefited from thc Dlovc on fimd
to ensure tbcir ncw a¢rommcKiation was up to standard aod f¢lt homely. This included cojnplete red¢xorFAtion of a
flat with n¢w fvrniture and kitchen essentials being purcFth.
Hard8hi Fund
The Hardsbip Fund covers the costsof eMLtial travel. cliything. equiFAnent for¢th￿ati0ll. cmergcn¢y food parcels,
phone credit, period products aud prc5CriPtions. In addition to this th¢ Hard8bip Fund provides money for
r¢plaE¢m¢nl birth c¢rtifi¢ates and passpons. This provides the young womcJ] wc supwrt with all the
documentation requircd to bcgiu their inde￿ndcllt livcs. By having tbis fund available Contact can continue Éo
reli¢v¢ pov¢rty and avoid young people knrrowing from u[￿egUlated lenders. In the year ending March 2024
Contact made 73 p&yments from the Hardsbip Fun(L

CONTACT
REPORT OF THE TRusfEES (CONftVUED)
FOR THE YEAR ENDED 31ST MARCH 2024
ACHIEVEMENTS AND PERFORMANCE (Conthimed)
2023Q024 1
63
202212023
68
202112022
38
202012021
46
Number of
women referred
Number of young women
accommodated
Oecu
Avera
Avera
oun
17
13
810/
15
85Q/
4.69
16.8
780/
elen
hofst8
ein
in months
18.2
17.2
17.6
*Please note the r¢duced ￿¢up￿CY rdte in 23124 is due to us having to keep IKdroi)TtLS vacmt to d¢￿rat¢ the
bedr(x)m and compld¢ building WOTk in th¢ l¢aming hub.
The older average age is due to use opening a second bedr(￿ in the buwiow and changing criteria to only
acceptittg 18 year olds whi)ttL have been througb the care system.
Addttional statistic5 indicate that of our22 young women accommodaled. 25 % ar¢partof LGBTQIA+ coD]munity,
and 55 % from ¢thni¢ minoritia8. Th¢ ly)ard have recognisej thi5 and adaptcd thcir recruitlllent proce88 to try to
attract board members that are more rcpresentative of the young women we aceommodate.
The 811
ortwe
ve
Our experi¢nc¢d bUPPOrt stsft off¢r p¢rsonalised one to one intervention, including cmployn]cnt alld cducation
support, ad￿ce and guidance. Teferrals to S￿l￿115¢d sUPPOrt agencies and create personal des'elopment plans
oullining tbeir funwe goals and aspirations. We arepassionateabout deliveringearly interyention and a Mrap8round
service of support to cnsurc thc service ustrs at Contact have the best possible chance to succeed. They will be
supported to learn independent living skills. life skills, budgeting and uwiaging moTh¢y and through thc transition
into independence.

cowrACT
REPORT OF THE TRUSTEES (CONfLYUED)
FOR THE YEAR EIYDED 31ST .MARCH 2024
ACHIEVEMENTS AND PERFORm￿NcE (Collttllued)
Success sto
Tina came to Contactinmay 2023 a8 a care leaver. TiJ)a had in a local authority placeD)entbut w&g required
to leavc upon turning 18. Her ¢knldho<MI was deeply trautnatic: marked by num¢rous placements due to her
¢hallenging beha￿oUr, alongsidc struggles with hff mental health, having been diagnosed with Autism l￿d
ADHD. Tina anived at Conta¢t f¢¢]ing guarded and confrontational, illsi8ting on controlling every situation, fro
TOOM ¢h¢cks ¢0 support sessions. Years of beiJ8 let do￿￿ by adults in Iler life had left b¢r with no twst for
profcssionals.
Initially. building trust with Tina was a slow aThd difficult process. She refused to engage, missed appointments,
broke simple project T￿leS and otlen pu8hed bouDdaries. Demonstrating multiple attempts to self-sabotAge-
patterns she had l¢arn¢d from being repeatedly moycd on after challenging behaviour. However, with patien¢¢,
empathy and consist¢llt reassurance that we wouidn'tabandonber, Tilla bcgatL to thri*¢.
Over tittLe, she started to engage with staff. panicipate in group activities and ¢njoycreative outlets like arts, crnfts
and poety. She also eDrolled in education alld with our help, received grants for new clothes and othtt essentials.
When it came time to 8e¢ur¢ housing. we adv(Kat8J for hcr as a care leaver, ensuring she r¢xeived priority status.
Once sh¢ was allocat8J aflaL we hclpedbermake it &home byfUndingd￿ratiO1l4 cary)et8, fiJrniiur¢ and assisting
th setting up utilities and addresses.
When Tina left Contact inmarch 2024, She was ¢Iiiolional and ¢xpre&sed her gratitudc witb aheartfeltp(Km. She
told u8 she would always Cherish h¢r happy memorie5 here alld thattked us for the unwavering support that had
made su¢h a difference in her life.
*Nam¢ challged for confidentiality.
Fundraisin
202>24
Percentage of total
fundraising kncome
Trusts & Foundations
207,720
Individual
8982
Corporate
Community
Events
4,672
3,874
2,077
31560
258￿85
I.SO/o
0.8 /.
M&jor Donor
Total
12.21.

CONTACT
REPORT OF THE TRusfEES (cO￿l￿UED}
FOR THE YEAR ENDED 31ST MARCH 2024
FundraRsln
contlnlled
E200.00
Fundralsing Income
by Department
202312024
so,(￿0
ouAco
£5Q.QOD
Tw519 &
llld¥wduo1 CE¥y)rnte CfwNf.untty
Ilaloi Don(
Our fijndraising income for 2023-24 was £258.885. this was an increase from the pre￿O￿S year whetL our
fundraising in¢om¢ was £172,282. tjj 2023. w¢ r¢miiwl a new fundrai￿ who remained in post througboui the
year aud itnplemented a llew system for managing donation5 and our grant application process. This resulted in
ren¢Mqng a number of lapsed reldionsbips with funders and s￿urIng SAgnificall¢ Core Costlstaff Salary funding.
'Iru8t & Foundations income remains the highest source of fundraising for the year, equivalent to 80.20/0 of our
tothl fundraising iTEcome. Our second highest incotnc dcpartm¢nt (12.2/0 vf ovthll fundrai5¢d ill¢ome) in 23-24
was Major tknnors andreflwts a £31,560 donation from Nficha¢l Jos¢p]Json. which has beenr¢stricted to our Hall.
Stairs & tallding ProjecL which will tske place ID 2025.
Whilst Trust & FoulldatiODS rcmain the main vA)urce of our fuudraising income. we recognise the importance of
div¢rsifying our income streams due to the changing fuading climate atLd increasedcompetition for grants. In 2023
we begall a programme of increasiug community engagement and developing our individual giving programm¢.
The bar chari shDws the income for each department over the financial year.
FufuRE PLANS
No changas to the c]]arity's operdtions are anticipated in the foreseeable future.

coTrrrACT
REPORT OF THE TRusfEES (CONTThI]ED)
FOR THE YEAR ENDED 31ST MARCH 2024
F1Tr4ANCL4t, REVIEW
Total incoming resources forthe year ended 31StMarch 2024 illcreas￿ to £377.014 (2023.. £284.912). The trustees
ar¢ ¢xtT¢m¢ly grat¢ful for all donations made to the charity.
Total expenditure in the yeaT also in￿e&S¢a from the prior ￿ to £304,874 (2023: £296214).
In the year ended 319tMarch 2024 thecharity realised a surplus of £72,140 (2023.. deficit of £11,302). The surylus
ha8 arisen partly from income re5tri¢ted to full￿¢ yearprojects.. Hall. Stairs and Ianding £31.560 and the tKarnin8
Hub £6.000. Total expenditure Oll fixed &8sets in the year was £86.977.
The trustets arc pleased with the surplus this year which I￿5 allowed it to Tetnve8t in ils fa¢ilitie8, but llon¢thrlcss
are not Complaceut in looking for additional funding. The charity is dependent on donations and th¢ ttustes
appreciate that such an income stream can be erratic from olle year to another. Voluntary wts and donations
a¢couot¢d for 69/(J of the ¢haTiiy's in¢om¢ in the year, up from 600/￿ Ill tbe prcccding Y￿£.
The charity is in ahealthy fin8ncial position to continu¢ kn help youllg womell in th¢ future.
Reserves policy
The T￿￿tee8 have reviewed Contact's need forreserves in line with guid8nce issued by the Charity Commission.
Contact holds reserves in ordw lo ¢nsur¢ ￿ntinUi(Y iti tlK cvclli of a largc variation of illcome such as a fall in
donations or our inabAlity to sec￿r¢ sufficient grants. This is important due to the general un¢¢rtainty around
government spending plans and the unpredictability atDuod tbc availability of suitable grant fundillg at any given
tiinc. Wc must l)av¢ suf6¢i¢iit moncy to ￿¢ct our contractual liabiliiies and safeguard both our s¢rvice users and
our employee4 together with suKicient fimds for emergencies that JDay arise to cover major repairs to our I￿g¢,
old, thr¢¢-Storey building.
Th¢ Tmstees have thuefor¢ dctcrn]illcd that distnbutable reserves shall k maintained at a lever of between 4 and
8 months of budgeted expenditure. plus £IO.000 for em¢rg¢ncyr¢paiT& This mCaDS thatth¢ reserve rallgeTequit
is bLaween £108,500 to £197,000. Thi$range allows the I'rustccs to remain confident that Contact remains a going
concern whilst 8till continuing to apply for short and longer-terni fi]nding frotn a variety of sowces. At 31 March
2024 Conta¢t held thithin unTestri¢ted distributrble reserves approximately £179,(M]O. This amount is within our
reserve range, alld not deemed to be exce&sive.
Additionally, Contacthas a sigDificanttawble fixed assetin th¢Fr¢¢hold Property, and this Inc￿ase￿ the Tmstee8
Confidence in the future viability of Contact. Whilst this 15 not a rcadily distributable &&seL it would release
significallt di8tribulable reserves in the event tTr￿ Cijntact ceases to trade.
Designated Funds
We had dc5igllatcd £60,000 of our uur65tricted reserves to fund futur¢ developments. This year £46,041 was used
to thnd th¢ development of the bungalow. We have kryt thc remailling £13,959 as de&ig]ated to Ul￿te the main
re8idence.

CONTAcr
REPORT OF TRUSTEES (CONTIf4UKD)
FOR THK YEAR ENDED 31ST MARCll 2024
STATKMENT OF TRUST£KS' RESPONSIBILETIL8
Th¢ trLts a￿ r¢SPOt￿lIC forpreparing the Tn￿te¢s. ADJual RrpMt8nd the fmattc1￿ statenKnts in aw)rdanGe
iyith appli=able law alld Utiitsd KiDgdorA Acco￿ling StaTrd8rds (thited Kingd(Fm Gotserally Aoxpted
Ac¢ountitig Practice).
Th¢ law app11￿bleto charitie5 In En8]8lld and Walsswirns th¢trusts08 bj prw f￿A￿la1 stalemgnts fDr
-i21 year wblch Si￿ a ttu¢ and ￿ vi0w of the stats of &ffair8 of the ckarity ottd of (he in¢oming resovrc
d applic&tion ofre8our￿q of tbe charity for that￿￿0(L In prtwing tlwe fi]Mn¢ial 6thtements. the are
required to..
select 8ulttble xer1￿)￿ll8 polieiei and apply them comi8teudr.
ol%etv¢ th8 methods andprinciple4 in tho Charities SOiIP.
Jnthe judgtrnents and estiDJate8 Ibat ￿ rtfj8ollable andpTodrnl
8tthVAethvroppli¢able uountitLg 8talld8rds hav¢ beenfollowol,8ul4eettO ADY d¢p8rttw&8 di6closed and
oxplained itl the financial Statem￿t8. and
prepate the acc(NJnts gokng cot￿e￿ bll￿ UDles9 At is lo prespJm¢ tlw tbe charity vitll
eontitille inbusln¢ss.
Tbe ¢rusttts are r¢8ponsible f(x rnailltary prow aec4)untiDg di5cIDse Trith rov50Jthble accwa¢y
8t time tho fitwKial positiou Df the charity ￿1 to eDBbk them to that th¢ ￿WUllts comply with the
Chariti&s A¢É 2011.. tIL¢ (ALxoth and R¢poTts) Re￿￿atiOnS 2(KIB arLd the WOVY8iOTts Df the tsust deed.
Thoy dr6 also respowiljk for 8&fe8uardity8 the assets of the clwity Glld h￿¢0 fix tsking re￿nable stw for the
preve￿IlDn arle d¢tr¢litsn of fraud aud other irkrgularlLi￿.
Charity reqrtremeits
This report has Ixcllprepared its a￿￿18nce with requ[reM￿ts 8rtdoiYD by the (Jwitie5 SORP (FRS IW21.
The tswtees. rewrt approved on th¢ 21rf of Noveth 2024 and Signed on behaifof the board of
by.
Chair

1Tr4DEPENDENT EXAMINERIS REPORT TO THE TRisfEES OF
CONTACT
I r¢port to the tNstees on my examination of the accounts of the CI￿lty for thc year eDded 318t March 2024,
which are set out on pages I I to 22.
Regponsibi]ities and Basis oCReport
As the ttust¢es of the Charity you are resFK)llsible for the preparation of aw)unts in accordance with the
requirements of the Charitie5 Act 2011 {*hc 201 l Actj.
I report in respect of my examination of the trustees, accounts eaTrted out under section 145 of the 2011 Aci alld
in carr)ryng out my examination I have followed all the applicable directions given by the Charity Commission
under section 145{5) (b) of the 2011 A¢L
Independent ExamJneT'8 Statement
Since your cbarity's gross income exceeded £250.000 your examiner must be a n)ember of a listed body. I ca
confirm that I am qualified to undertake the exalnination beeau8e I am a registered metnber of the Instituts of
Chartered Accountsntg in England and Wales which is one of tbe listed Ix)dies.
I have ¢ompl¢t¢d my examination. I wnfirnl that no material matters have come to my attention in colm￿tiOn
ith thc eAan]ination gi￿ng me cause ￿ believe that tn any material re4)ect:
accounting records were not kept in reS￿t of ttLe Charity as rwi]r￿] by section 130 of thc 2011 Act. or
the accounts do not accord witb those rccord8' or
the accounts do not complywith the applicable requirements CA)ncuning the forn) and content of accounts
set out in the Charities (Accounts and Rgw)rt8) Regulations 2008 other tILall any rwuir¢m¢nt that th¢
a¢¢0[￿ts giv¢ a'true and fairview, which is not all￿cOnsIdereda5part0f all1ndepend￿t cLqmillation.
I have no ¢oncerns and have come acro&s no other D]atter5 ill contkection with the examination to which attention
should bc drawn in this rep￿ in order to enable a proper understanding of tlie accounts to be r￿Ched.
Michael Heys FCCA ACA
Association of Chartered Certified Accountants
Ainsworth8 Limited
Chart¢r House
Siansfi¢ld Str¢¢¢
Nclson
Lan¢ashire
BB9 9XY
Dat¢d th¢ 21&t of November 2024
io

CONTACT
STATEMENf OF FLNANCIAL AcfiviTIES
FOR THE YEAR ENDED 31ST MARCH 2024
Unrestricted
full(L%
Restricted
fulld5
otes
2024
2023
Income from:
Donations
Charitable activities
tnvesth]ent illCOllLe
Total incoming re50ure
161,694
118,121
97,191
258,885
118,121
172,282
111625
279
377 014
284.912
Expenditure on:
Cbaritable actkYitie$
Total expendlture
239
239
296214
296,214
304 874
Net Incomlngl(outgolng) resources
before otbcr recognised gain51005se5)
40A99
31WI
72,140
{11,302)
Transfers between funds
15
et movement In funds
80599
(8,459)
72,140
(11,302)
Total funds brought forward
104J67
781842
Total funds earned ftsrW￿d
15
747.772
95.908
771540
All trar￿aCtionS relate to Colltilluing operdtions.
Th¢re ar¢ no other recogDised gains or lo￿8 for th¢ ye4r other than in th¢ Statement of Financial Activiti¢s.
li

CONfAcr
STATEMENT OF FJNANCIAL POSITION
FOR THE YCAR Ef4DED 31ST MARCH 2•24
2024
2023
Fjxed asjets
Tangible assots
12
554AO3
487,048
Current
Debt(*s
Cgsh 8t bank and illhand
ij
6J76
7,329
28
762
290.091
291,854
Currettt Jiabalt
Cr¢ditorn'. Arnounts falling (lue withiti ¢)ne
14
99
Currellt Aysets has ¢urYEnt llxblltslel
284 492
Nct ais¢ts
771540
R￿tri#¢d
Unreostricted
15
15
104J67
Th￿¢ fin8n¢iki 8tthlll￿ were #p￿0V￿a by the Board of on the 214 of November 2024 &nd8igned ott
its babalf by:
La￿£ Rgdknead
Chalr

coNrACT
NOTES TO THE FllNANCIAL STATEMENTS
FOR THE YEAR ENDED 31ST MARCH 2024
AccouKrtNG POLICIES
StAtstory information
Contact is a ¢haritable incorporated organisation (CIO) reg1sW￿ V*itb the CbarAtyCommission in Ellglw￿.
Thc rcgistcrcd charity llurllbcr, company rcgi5tration nU￿ber alld addrcss can bc found in the Report of thc
TrUst￿s on page l.
BASIS of prep4Tation
The financial statements bave been prepar¢d in a￿ordanCe with the Stazem¢nt of Rewmmend¢d Pwti¢e'.
Accountiug and Reportingb} Charities prep8ringtheir accowits in accordance with the F7nan¢ial Reporting
Standard applieable in theullited Kingdom and Republic of Ireland (FRS 102) iwed on 16th July 2014 and
the Financial Rew>rting StaJ]dard applicable in the United Kingdom and Republic of Ireland (FRS 102) and
the Charities Act 2011 alld United Kingdom Gwerally Accepted Practice Ls it applies from January
2015.
Contact meets the definiti(rt] of a public benefit entity ullder FRS 102. As8ets and liabikities are initially
recognised at bistorical cost or traDsactii)n value unle&% otherwise stated in the relevatLt accounting policy
note(8).
Cash flow
The charity is exempt from therequiment to prepare acash flow statement asit qualifies a8 a small eThtity.
IncomiNg resourccs
All incoming ￿sourCeS arc iThcludcd on thc StatemcDt of Financial Acti￿ti￿ whell cntidement has passed
to the chariry,. il is probable that tbe economic I￿¢￿ts associated with the transaction will flow to the
charity alld the amount can be reliably measure(L The following specific policies are applied to particular
categories of income=
Incomc from donatlons or grants is rccogDiscd thcrc is cvidcncc of cntitlemcnt to thc gift.
receLpI is probable and its amount can ￿ measured reliably.
Itga¢y income is rwised wben receipt is probable and entitlement is established.
I￿)rne from donatsj g(xNJs is measured at the fair value of the goods UDless this is impracticable
to measure rejiably. in wbicb case the I.￿Ue is derived from the cost to the donor or the estimated
resale w￿lle. Donated facilities and servicckn are rccognTs¢d in tbe accounts whets receivcd if the
value can bereliably m&￿vred. No amounts are included for the contribution of gener01 volunteers.
tncome from Colltracts fff the Supply of services is T￿ogniS￿ with the delivery of the contract
i¢e. T]]is is clas8tfi¢d as Unrestrict￿ fi]ods unless there is a colltraclual requirement for it to b¢
spenton a particularpurpo8e andr&Luned if unspenL Anwhich Case itmay beregardedas reslricted.

CONTAcr
N(yfES TO THE FL¥Af*CIAL STATEMELYrs (coNrINUED)
FOR THE YEAR ENDED 31ST MARCH 2024
ACCOUNTING POLlCtES (Continued)
xpendlture
Expenditure is recognised on an accruals basis &8 a liability Ès incurred. Expenditure includes any VAT
which cattnoÉ be fully recovcrcd, end is ¢1￿1r1￿ under beAdings of the statement of fllwicial aCti￿tte$ to
whioh it relat&q:
EXp¢od1¢￿ on rni8iDg funds in¢lud¢s th¢ wsts of all h￿d[aiSing a¢tivities. eveDK non-¢hwitsbl¢
trading activitie4 and thc sale of donated gcrt)ds'
Expenditure on clwitsble activities includes all costs illcurr￿ by a clLarity in undertaking activities
that furthcr ils cbaritable aims for the Ixn¢fit of its kncficiaric5, illcluding th0￿ support costs
osts relating to th¢ gov¢rnance of the clwity apportioned to cI￿ltable artiviti¢s:
Otherexpenditure includes all eX[￿lture that is neitherrel&teA to raising fi]niLs for the charity nor
part of its ¢xpenditUTe on Gharitable aciivitic&
All costs are all(￿tea to ¢xp¢llditurc cat¢gories reflecting the use of thc resource. Dir￿1 cost$ attributable
to a single activity are allocated directly to that activity. Shared costsare app)rtioned between the activities
they contribute to on a reaqonable. justifiable and consistent basis.
Fund 4¢¢0untkng
Unrestricted funds are availabl¢ for us¢ at the discretion of the tnJste¢s to Eurtber any of th¢ ¢harity's
purposes.
Des1￿mIed fimds are unrestricted fijnds carn￿*¢d by the ttustees for particular firture project or
ommitment.
Restricted funds are funds subjected to restrictions on their expenditure d￿lared by the donor or through
the terms of an appeal and fall into one of sub-classes.. restricted income funds or endowment funds.
Tjingible Assets
TaTJgibl¢ a￿18 are initially TecoTded at cosL and subscquently statd at cost les8 any &c¢umulaled
deprcciatioll and impairment lo&fes. Any tangible assets carried atrcyalued amounts are recorded at the fair
valu¢ at the dale of r¢valuation1¢8s any 8ubsquent acajmulated depffciatioll and subsequeol accumulated
impairLcnt losse&
An increase in the Carryi￿ amount of an asselas a result of arevaluatio￿ is recognised in other recogDised
gains and lo&w, Unl￿ it reverses a ¢harge for impairmeut that has previovsly been recognised as
expenditure witbiu the statement of financial activities. A decrease in the carrying aTtLount of an asset as &
result of reva]ualion. is reco￿lsea in o¢hcr re¢ognised gains and Ioss¢8, ¢X¢¢Pt to which it offsets any
pr¢vious revaEuation gdin, in wbith wq¢ the loss is shown within otheL r¢cogDis¢d gains and10ssss on tbe
statem¢nt of finaa¢ial ac¢ivi¢i&8.
14

CONTACT
NOTES TO THE FThANCIAL s[ATEmE￿￿S (CONnNUED)
FOR THE YEAR ENDED 31ST fNiARCH 2024
ACCOLwrtNG POLICtES (Continued)
Depreciation
Depreciation is provided at the followingrat¢s in ord¢r to write 01T￿b a8SCt OV￿ it5 estimated useful life:
Freehold Property
Fixtures and fittings
Conwuter equipment
25Q/o ￿dUcingba1allC¢
330/0 Oll Cost
Impairment of fixed assets
A review for indioat0TS of impairni¢nt is Carri￿ out at each reporting dat4 with th¢ rwverabl¢ amount
being e8timated where such indicators exisL Where the carrying value ex¢eeds the recoverable amount, the
a55et is impaired acc(rdingly. Prior impairnwJLS are reviewed for possible reiTersal at cach rcporting date.
For the pu￿OSe$ of impairm¢nt tasting. when it is not POS>ible to estimate tbe recoverdble amount of an
indiTridual asset, all estimate is made of tbe recoverable amount of the wh-g¢u¢rnting ￿11 to which the
asset belongs. The cash-generating urrit is the smallest identifiable of asscts that includes the a￿t
and generates c&qh inflowsthat largely indryrndentof the casELinfiows from otherassets or groupsof ass¢ts.
Defilled ￿￿trIbUtIOn plans
Contributions to defjned eontribution plans ar¢ r¢cogoA8ed as an exp¢nsc in the period in Rthich the related
service 18 provided. Prepaid contributiODS ate Tccoguiscd as au assct to the exÉent that the prepayoJ¢nL will
lead to a reduction in future payments or a c&sb refund.
Taxation
The company is a TegÉstffcd charity and is therefore exempt from Ino)m¢ Tax and CorporatiotL Tax under
the provisions of Section 505(1) of the Income &nd Coryoration Taxes Act 1988.
Is

CONTACT
NOTES TO THE FINANCIAL STATEMENTS (CONTIY4UED)
FOR THE YEAR ENDED 31ST MARCH 2024
2. INCOME FROM DONATIONS
Unrestrlcted
fllnds
Restricted
fllttds
2024
2023
29" May 1961
Albert Hunt Trust
Alchemy Foundation
Arnold aarke
Austin & Hope PAllington Trust
B & Q boundation
Barnabas CIMritable Tn3st
B¢tly M￿enger Trust
Broome Family Charitable Trnst
CO-OP ComD]unity Fund
Cost of LI￿]8 Grant
Desmond Foundation
Edward Holt Trust
Funder Birds
Garfield Weston Fowthation
Grayc¢
Gift Aid
Grocers Ch￿￿ty
Hedley Grant
High Lee House
Royal Sun Alliance
Houghton DLmn Charitable TnLSt
Joseph Cox C])arAty
KFC Foundation
tandsec Grant
Leeds Building Society
Lord Bamby Foundation
National Loltcry Cost of living fund
Manchester Rdi¢f in ne
MLR tiirls
Ianc Airport Group
MDMS
Screwfix foundation
7,000
1,000
1,00
1,000
1,000
5.000
2,000
25,000
15.000
15,000
3J38
15,000
3J38
5,000
2,000
20,000
5.000
20,0(10
4J72
(983)
20,000
4J72
(983)
5,000
1.000
1.000
1,000
1,540
5,1)00
20,IMMI
2500
5,000
20,000
2,500
1.000
1,01
3,01
39,696
5,000
5,000
1,925
2,(KlO
20,￿0
3,000
39,696
19,136
5.OiN
5,01)0
1,925
5,000
2,000
5,000
2,500
2.0
STJP
SWMCC M Murphy
Sir Jules Tlii>rnton
Stagecoach
Steinburg Family
The Charity Service
2JlO
2J)O
1,000
2,500
3,000
C8rried forward
105.727 ￿11]
132.176
16

coKrACT
NOTES TO THE FLNATr*CIAL STATEMENfs (CONIINUED)
FOR THE YEAR EIYDED 31ST MARCH 2024
tNCOME FROM DONATIONS (Continued)
Lnrestrl¢ted
Fund5
Restrlcted
funds
2024
2023
Brought forwArd
105.727
58,121
163.847
132,176
The Ftic Wright Charitable Tn
Th¢ Michael Jos¢ph8on Ball
General donations
W.0 Strcct
2,500
31,560
19,977
s,oDo
31,560
2510
5,000
17,467
17,106
3,000
20.000
Zochonis Tru6t
36,000
161,694
97.191
258,885
172,282
INCOME FROM CHARITABLE Acrivr
Unrestricted
Funds
Restricted
nd5
2024
2023
Housing benefit
Housing related suP￿rt
Rental illcotnc
62,465
62,465
50,004
5.652
52,064
58,338
2223
5.652
118,121
l 18,121
112,625
iinrestricted
runds
Restricted
funds
2024
2023
Bank interest
17

CONTACT
F*OTES TO ThE FIYANCL4L STATEME)TS (CONTINUED)
FOR THE ITAR ETriDED 31ST MARCH 2024
EXPEAYDITb'RE ON CHARITABLE ACflVITIES
Unrestricted Restricted
funds
nd5
2024
2023
Fundraising
Resident's cxpcnscs
Staff salaries (8e¢ note 9)
Rates and wa
Light and heat
Repairs and roaintellallce
Jnyuran¢¢
Telephonc
Postage, printing and stationery
Advertising and recruitment
rr eost8
Accountsnc), and payroll processlng fees
Legal and professional fees
Sundry expenses
Subscriptions
Finance costs
Depreciation
2,291
4,056
163.118
1571
9,081
073
7,001
lJ21
1,485
2A96
5,772
2J70
4,477
3,274
1,554
562
19,522
2291
1,075
13,533
11,540
218,314 205,839
1,571
1.785
9,081
8,494
9,650
11.708
7,60A
7,441
1.321
1,975
1,485
867
1496
5,772
2?70
4,477
3,274
IA54
562
19,522
9.477
55,196
977
6,283
2,354
4,838
8.772
2.626
202
20,415
304 874 296,214
NET INCOME
Nct inco￿¢ is stated afto charging:
2024
2023
Depreciation of tangible fixed &￿tS
20.415
18

CONTACT
NOTES TO THE FINANCIAL STATEMENrs (coYriNUED)
FOR THE YEAR EM)ED 31ST MARCH 2024
INDEPENDENf EXAMINATIO￿ FEES
2024
2023
Feespayable to the independent ¢xan)iw for.
Independent examination of the f￿￿1claI statemcnts
Other services
360
360
STAFF COSTS
The total staff costs and employee benefits for the rell￿1ng pttiod are as follows:
2024
2023
Wag&s &ud salaries
Social security costs
Employtt pension contsibutiofts
201,083
13,037
4,194
218
189,410
12.315
205,839
The averdge number of employees dwing the year is allaly￿d a8 folliyw&
2024
2023
Number of staff
No ¢mploye¢8 w¢r¢ individually paid more than £60,IXIO duriug the Current or previous year.
TRUSTEE REMUNERATION EXPENSES
No trustces or persons related or co[￿eCted by busin￿ to them rettived Temtmerntion or othcr bellefits
from the charity during the current orprevious year.
19

CONTACT
NOTES TO THE FINANCtAL STATEMENTS {CONTIliLTD)
FOR THE YEAR ENDED 31ST MARCH 2024
10. COMPARIJIVES FOR THE SrATEmE￿ OF ANCIAL AcfivITIES
unrestrict￿ Restricted
fiu)ds
2023
Income from:
Donations
CkLaritable activities
Jnv¢sln)ent income
Otber income
Total fincomlDg re80urc
87.146
112.625
85.136
172,282
112,625
199.776
284 912
Expenditure on:
Charitable activities
Total t￿endItUre
261,643
261.643
296214
296,214
35,571
Net (outgolng)Ilncomlng resources
before other recognised yinsJOosyei)
(61.867)
50,565
(11,302)
Tr8llsfers between funds
Net movement Jn funds
(52,687)
41,385
{11,302)
Total fund5 brought fonyard
719,860
62,982
782,842
Total ￿ndS carried forward
667 173
104 367
771540
11. TATrIC.IBLE FtXTD ASSETS
Freehold
property
Fixture and
fittill85
Computer
equlpment
TotAI
Cost:
At I"April 2023
Additions
As at 311t M￿ch 2024
524.571
83,951
(A)8,522
98,404
3,026
99J55
7,589
630,564
Depreciation:
At I"April 2023
Charge for the year
At 31# March ?024
62591
11,749
74
75224
31
55
5,701
143,516
19,522
163 038
81
Net book v8lue:
At 31. March 2024
534,182
19,875
446
554 503
At 31. March 2023
487,048

CONTACT
NOTES TO THE FINANCLIL STATEMENTS (CONTLNUED)
FOR THE YEAR ENDED 31ST MARCH 2024
11 DEBTORS: AMou￿Ts FALLtNG DUE WITIIIN ONE YEAR
2024
2023
Other debtors
Prepayments
1,891
4,485
2.874
4,455
13. CREDITORS: AMOUNIS FALLING DITJ WITHtN YEAR
2024
2023
Trade creditOP3
A¢¢n￿5
Other creditors
1,991
3,608
2.910
767
3,677
5,599
14. MOVEMENT IN FLThDS
Net
Transfers
movement in between
funds
nds
At 1.4.23
At 31J.24
Unrestricted funds
Designatéd..
Capital Fund
Enhanced Services Fu¢ure Development
Fund
487.048
(19.522)
85,402
552,928
(46.041)
13,959
Undesignated..
General Distributable Fund
639
40,000
180 885
747,772
667.173
411399
Re8tricted fund8
Good M¢ll)ori¢8
Hardship
Move On
Bedroom
Hall, Stairs alld laoding
Learlling Hub
Core Cost8
8,194
14.908
48,567
11.698
(2,829)
(1.820)
(393)
(977)
31,560
6,000
5J65
13,088
8,174
10,721
31,560
27,000
{40,000)
21,OIM)
67
31
Total
771
843,68
21

CONTACT
rioTES TO THE FINANCLIL sfATEMEYfs (CONIINUED)
FOR THE YEAREIYDED 31ST MARCH 21124
14. MOVEMENT IN FtJNDS(Continued)
Resources
Movement in
Funds
Unrestrlcted funds
D¢$ignated..
Capital Fund
Enhanced Services Future Developmeni Fund
(19,522)
(19,522)
Undesignated..
General Distributable Fund
279,823
219,702
239
60,121
40
99
R¢stricted fuJ]ds
Good M￿n￿leS
Hardship
Move On
Bcdroom
Hall, Stsirs and tanding
Ltan)ing Hub
Core Costs
(2,829)
(1.830)
(4,818)
(977)
(2,829)
(1,820)
(393)
(977)
31,560
6,000
io
4,425
31,56￿)
55,19
31
41
Total fullds
377014
304
The General Distributable Fund represents swplus donations and other incoming resources receivable in
excess of outgoing resources payable and available for use bythe tnkns in accordance with the c]witable
objects.
Otb¢r funds withill unrestricted funds are designated funds earn]arked by the trust¢es lor particular tutLwe
projects or conllnitTllents. More dctails of e&ch designat￿ fund can be found in the trnstees, report.
The Capital Fund is the value of the charity's funds that ate held as fixed assets, and therefore do not form
part of the charity's distributable reseryes. As at 31 March 2023. this thnd repr￿ented the depreciated
value of the freehold property transferred to it following the conversion of the unincorporated charity to a
CIO. In ¢be year to 31 March 2024. Ihe fimd va]u¢ has increa5￿ to TqJr¢5cnt the llct b(M)k valuc of all
tangiblc fixed assets held.
22