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2024-04-05-accounts

Poole Community Exchange CIO

Parkstone United Reformed Church Commercial Road POOLE Charity No 1178207 BH14 0JW Telephone: 01202 733580 Email: Info@poolecommunityexchange.co.uk

Charity No 1178207

Annual Report and Financial Statements From 6[th] April 2023 to 5[th] April 2024 Charity No: 1178207

POOLE COMMUNITY EXCHANGE CIO

Trustees’ Report.............................................................................................................3 Vision and Summary of purposes in governing document..........................................3 Activities, Achievements and Performance.................................................................4 Food.........................................................................................................................4 Community Living Room..........................................................................................7 Regenerate............................................................................................................10 Our volunteers.......................................................................................................10 Partners.................................................................................................................11 Other......................................................................................................................12 Public Benefit............................................................................................................12 The Future.................................................................................................................13 Financial Review........................................................................................................13 Reserve Policy........................................................................................................13 Reference and Administrative Details.......................................................................14 Structure, Governance and Management..................................................................14 Legal Objects.............................................................................................................15 Approval....................................................................................................................15 Financial Statements for the Year Ended 5 April 2024.................................................16

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POOLE COMMUNITY EXCHANGE CIO

Trustees’ Report

The Trustees are pleased to present their report together with the financial statements of the charity for the period from 6[th] April 2023 to 5[th] April 2024.

VISION AND SUMMARY OF PURPOSES IN GOVERNING DOCUMENT

Poole Community Exchange (PCE) provides a safe welcoming place for people of all faiths and none; where they can come together to relax and have fun and give (time, skills, knowledge, friendship, prayer …..) and receive (support, advice, learning, food, friendship, prayer….).

We promote social inclusion, helping anyone without distinction. Our community supports people who are currently socially isolated and excluded for whatever reason to build relationships, grow in confidence and integrate with the wider community.

We believe that everyone has something to offer and everyone has something they need. We know people are transformed by the experience of giving and taking. Our unique exchange model encouraging people to 'take what you need and give what you can' is an essential part of our community. We encourage and support everyone in our community to volunteer, blurring the lines between volunteers and beneficiaries. This also removes any stigma in accepting charity as people can give time, as well as donating what they can afford, and know that they are contributing to the community.

We provide:

We work in partnership and liaise with other organisations to add value, increase efficiency, and not duplicate efforts.

We want everyone in our community to thrive, not just survive.

See page 14 for our legal objects.

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POOLE COMMUNITY EXCHANGE CIO

ACTIVITIES, ACHIEVEMENTS AND PERFORMANCE

Food

We continued to provide food and other necessities to people in need.

The bulk of our food comes from Fareshare and local supermarkets, saving approximately 18.5 thousand kg from landfill this year. However we have seen a marked decrease in our supply from supermarkets and also in the variety available from Fareshare, especially fresh fruit and vegetables and we have had to supplement this by buying some food to support people in living a healthy lifestyle.

During the year covered by this report we estimate we fed about 12,000 people.

Where we have a glut, most often with bread, we donate food to local hostels, helping an estimated 2500 people over the year.

Any food we cannot use is donated to a local animal charity or goes to generating energy from bio waste.

Poole Pantry and Community Fridge

Poole Pantry is membership based, for people who are struggling to feed themselves and their families. We are open 3 days a week. We do not ask for proof of low-income. People can be referred or can self-certify.

Pantry members can choose up to £20 of fresh, frozen and ambient food in their weekly shop. This year our members shopped over 3,000 times. We ask for a suggested donation of £5 to help cover our costs and members are asked to volunteer for one session a month if they are able to do so.

We have noticed a decrease in the number of times members shop each month (approximately a thousand less over the year) and a slight drop in the number of new members – down to 150 from 177 last year.

This may be because of a slight ease in the cost of living crisis but we think is mainly due to supply issues.

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Within the Pantry we also operate a Community Fridge food available to anyone free of charge to help prevent wastage, this usually includes frozen food as well as vegetables, bakery and even fresh flowers.

Comments from our community include:

Community meals

We provide a 2 course home cooked community lunch 3 days a week. Numbers have continued to increase to approximately 70 a week.

These meals are available to anyone, and a key part of building our community. There is something special about joining together to eat. It breaks down barriers, reducing loneliness and isolation and increasing people’s feeling of belonging and sense of community.

We ask for a suggested donation of £5 (half price for pantry members).

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POOLE COMMUNITY EXCHANGE CIO

Comments from our community include:

Food Bank and Emergency parcels

We are a satellite for Poole Food Bank and also provide emergency food parcels on behalf of BCP council, and to people who approach us directly.

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POOLE COMMUNITY EXCHANGE CIO

Cookery club and lessons

One of our volunteers who is a qualified catering instructor also runs a cookery school / club for people who lack skills or confidence. It focuses on simple healthy home-cooked food on a budget.

Working with other organisations

We provided nearly 2700kg of food to Poole Communities Trust who run Moor Communities Food as they have limited storage.

We have been a member of the BCP Access to Food partnership since the start.

In partnership with Tricuro Coast and Parkstone Connect we provide volunteering opportunities for adults with learning disabilities. Tricuro Coast and Parkstone Connect bring their clients (about 17 a week) who are accompanied by a member of their staff. They help in the kitchen, including having their own dedicated cooking and baking session. They also help set up and lay tables for the lunches, carry trays, clear tables, wash up and load and empty the dishwasher. With support, some have gained enough confidence and experience to become independent PCE volunteers.

Community Living Room

We have always welcomed people who need somewhere to just be. Like last year, we were a registered Warm Space during the winter. Our Community Living Room is open between 10am and 2.30pm 3 days a week, with hot drinks, cakes and biscuits, fruit, free WiFi and recharging, and more. This year we also added a breakfast club with toast and various spreads. We recorded over 3500 visits last year.

As well as a space to chat, we offer a wide range of activities. Games, puzzles and colouring are available every day. We have a regular knit and crochet group, art and craft groups twice a week, opportunities to garden and Tai Chi once a fortnight. We started a Creative Writing for Wellbeing group in September. We time our activities to finish just before or start just after lunch so people can also eat together.

We have a small range of clothing and also have books, CDs and DVDs for exchange or for a donation.

This year we were also able to offer TEFL courses to displaced people from Ukraine as one of our volunteers is a qualified TEFL teacher.

One of our volunteers who is a trained counsellor also offered a Bereavement Group, but this was discontinued as take-up was low. Instead she will offer low rate individual counselling sessions.

As a result of Parkstone URC’s commitment to inclusion members of our community can also access other activities in the building for a reduced cost. These include Karate and Chair Yoga

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POOLE COMMUNITY EXCHANGE CIO

Personal story

“Joy” is a very charming lady.

She came to join one of our art groups, having been quite isolated at home during and since COVID, she was looking for an art group where she could come to make friends and share her artistic skills.

She had tried other groups but was deterred by the high cost of joining and materials.

Joy is very quiet and takes a while to engage with others.

The art group that we run is very informal, everyone chats away about a variety of subjects and if anyone in the group feels anxious or worried everyone joins together in supporting them. We drink lots of tea and coffee and there are always delicious sweet treats to indulge in!

Joy often brings her own art supplies, but for those people who do not, or cannot afford to bring their own we can always supply them ourselves.

Recently we have been doing collages and mandala dotty art. Some people just like to sit and use our beautiful colouring books with soft pencil crayons. There is never any criticism of any individuals work, everyone encourages everyone else and there is often a sharing of ideas and techniques.

Joy has some anxieties and has shared some of those concerns with the group. She recently shared a wonderful poem that she had written herself which beautifully described her worries.

We also run a creative writing group on a Friday afternoon, Joy was concerned that the poem she had written was not “good enough”

I was able to assure her that her poem was much more than good enough and that she would be welcomed with open arms at the writing group. Whilst she has not joined so far I am sure that over time and with her growing confidence she will be joining in the future.

Joy is now visibly more relaxed in the art group and joins in with all the conversations and is confident enough to be able to express her own thoughts and opinions.

We also run one off events and advice sessions:

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POOLE COMMUNITY EXCHANGE CIO

Help and advice is also available twice a week from Citizens Advice who helped 229 people deal with 354 issues. They also provide us with an expert energy advisor once a week.

In partnership with Parkstone URC and The Borough of Poole Chaplaincy Services we also support spiritual wellbeing with prayer, contemplation and discussion. We offered an 8 week course exploring holistic wellness: body mind and spirit

There are also regular trips to Hillfield Friary’s retreat days.

Comments from our community include:

Regenerate

We partner with Faithworks SMILE and the church in the Regenerate project. This runs twice a month after school for single parents and their children, providing a hot 2 course meal. There is a quiet space with WiFi for homework, a children’s play area for younger children and craft activities. There is a trained children’s worker so parents can take time to socialise and access support.

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60% of the children who attend have special education needs and disabilities.

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Number of people attending
70 ReGENerate
60
50
40
30
20
10
0
Apr-23 May-23 Jun-23 Jul-23 Aug-23 Sep-23 Oct-23 Nov-23 Dec-23 Jan-24 Feb-24 Mar-24
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Our volunteers

We could not do what we do without our volunteers.

During the year about 90 people volunteered for us giving thousands of hours.

Many of our volunteers started off as socially excluded beneficiaries but with support have become regular volunteers.

All our volunteers have attended a safeguarding course or demonstrated that they have the required knowledge from other roles, e.g. health care or teaching.

Several of our volunteers had expressed an interest in First Aid training. With financial support from URC Wessex Synod we were able to fund a course on First Aid Awareness for 10 of them. We are also exploring the options for providing training on Mental Health Awareness and Working Alongside People with Learning Difficulties

Personal stories

‘Kim’

Like a lot of people the Covid 19 pandemic was hard for me and my family.

My Mum who had dementia was in a local care home and all visiting ceased. She was absolutely terrified she had no idea what was happening and it was very difficult to explain to her or reassure her. Until her death from Covid in February 2021 I visited her daily and sat outside on the window sill where we could wave to each other. It was from here that I watched her decline and eventually pass away after catching the virus.

The funeral was postponed for months and eventually was held outside in the churchyard with just a few close family.

It was very traumatic I could feel myself becoming increasingly sad and depressed.

10 My job which I really enjoyed also came to a close as a direct result of Covid and I was feeling socially isolated.

The summer of 2022 my husband and I met an old friend who was a

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POOLE COMMUNITY EXCHANGE CIO
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Partners

One of our key values is to work in partnership with other organisations. We can do more together than we could individually.

During this year our partners included

Other

One of our volunteers ran an Appreciative Inquiry Project for us.

Appreciative Inquiry (AI) is a method of facilitating organisation development. It focuses on an organisations strengths and successes to come up with a vision for the future. The process is collaborative and involves people from right across the organisation. New ideas are generated which may be used to fix existing problems or to create new areas and/or procedures. It has 5 stages as shown below.

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POOLE COMMUNITY EXCHANGE CIO

Our topic was: “How do we, Poole Community Exchange, survive and thrive in the future?”

We ended up with about 50 suggested actions around equipment, people, processes, marketing, the building and some miscellaneous.

After prioritising them we have been gradually working our way through and are making progress, though not as quickly as we would like due to capacity issues with skilled and experienced trustees and other volunteers.

PUBLIC BENEFIT

When planning these activities, the trustees have taken into account the Charity Commission guidance on public benefit and consider that all of these activities provide a public benefit and made a difference to our beneficiaries by:

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POOLE COMMUNITY EXCHANGE CIO

The ability to access food is one of the most basic human needs. By providing food from the Pantry, as well as cookery lessons and hot lunches, our project is meeting people's need for good, healthy food, on which all other aspects of life depend. This supports not only their physical but their mental health too, as it helps reduce anxiety about when and how they might eat, and there is scientific evidence that a healthy and varied diet improves mood and wellbeing. As well as helping to provide people's physical needs for food and warmth we also meet their need for love and belonging. Everyone is welcome and accepted in our community whoever they are and whatever their needs. For those struggling with feelings of loneliness and isolation this is a vital lifeline. For people struggling with addiction meaningful activity helps.

When people have the knowledge, skills and, ingredients to cook meals from scratch they can make healthier food choices, improving their physical and mental wellbeing. It also boosts self-confidence and self-esteem, and makes budgets go further.

THE FUTURE

During 2024-25 we will continue to fight food poverty, and help people with basic needs.

We intend to continue our original vision of a safe, welcoming space for people to chat, play, be creative, learn, connect with one another, and get any help and advice they might need. To continue to create a true community exchange where people bring their gifts, skills, knowledge etc to share with others. We are always open to exploring new ideas and encouraging people to share their passions.

As part of our vision to help people thrive not just survive, we will also focus on extending our range of social and leisure activities. Current plans include a pottery as we have 2 volunteers who are experienced ceramicists and have been donated a kiln.

FINANCIAL REVIEW

No fund is materially in deficit.

No funds are held as a custodian trustee.

Reserve Policy

Our 2023/2024 accounts show £26,497 unrestricted funds brought forward into this year.

However some of these funds are directly related to donations given from either the Pantry or the Community Lunches. Although these donations have not been given specifically for that purpose and are therefore not restricted to that purpose, the trustees feel that it is only right for that money to be reinvested in the costs for those projects.

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POOLE COMMUNITY EXCHANGE CIO

£3,218 is held from the Community Lunches and £14,128 from the Pantry. So out of the £26,497, £17,346 is Designated, leaving £9,151 free for any purpose.

REFERENCE AND ADMINISTRATIVE DETAILS

Registered Name Poole CommunityExchange CIO
Registered Number 1178207
Principal Ofce Parkstone United Reformed Church
(PURC)
Commercial Road
Parkstone
Poole
BH15 0JW
Trustees who managed the charity during the period of the report Trustees who managed the charity during the period of the report Trustees who managed the charity during the period of the report

Name

Ofce

Dates acted where
not for whole of
the period
Mark Phillips Chair
Sarah Percy Secretary andTreasurer
Joan Percy 6/4/23to 3/7/23
Michael Hancock
Andrew Williams 6/4/23to29/6/23
John Ralph 29/6/23to14/3/24
Karen Ralph 29/6/23to14/3/24
JenniferCarlton From 27/7/23
MegBeardsley From 23/11/23

There are no corporate trustees or trustees holding title to property belonging to the charity.

Trustees who managed the charity at the time the report was signed There has been no change in trustees since 5/4/24.

Independent Examiner

Bicknell Business Advisers Ltd 40 Broadway Lane Bournemouth BH8 0AA

STRUCTURE, GOVERNANCE AND MANAGEMENT

Poole Community Exchange (PCE) is a Charitable Incorporated Organisation governed by its constitution. It was incorporated and registered on 2[nd] May 2018.

No person or body is entitled to appoint any trustees.

Trustees are recruited by word of mouth and advertising on sites such as Reach. Potential trustees complete a volunteer form, submitting two references and explaining why they want to be involved, and what skills and knowledge they can offer. References are taken up and potential trustees then meet with existing

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POOLE COMMUNITY EXCHANGE CIO

trustees. Trustees are appointed at trustee meetings by the existing trustees. They are appointed initially for three years. They may be re-appointed when their term ends. Trustees may serve a maximum of three terms. They must then take a one-year break before they are eligible for reappointment.

LEGAL OBJECTS

The legal objects in the constitution of Poole Community Exchange (PCE) are: “For the benefit of the residents of and visitors to, in particular but not exclusively, the town of Poole:

‘Socially excluded’ means being excluded from society, or parts of society as a result of one or more of the following factors:

APPROVAL

Approved by the Trustees of the charity on 30 January 2025 and electronically signed on their behalf by:

Mark Phillips Chairman of Trustees

Sarah Percy Secretary, Treasurer and Trustee

Note: Late filing due to ill-health

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POOLE COMMUNITY EXCHANGE CIO

Financial Statements for the Year Ended 5 April 2024

Poole Community Exchange CIO Poole Community Exchange CIO Poole Community Exchange CIO Poole Community Exchange CIO Poole Community Exchange CIO Poole Community Exchange CIO Poole Community Exchange CIO
Financial Statements for the Year Ended 23-24
Receipts and Payments
Unrestricted Funds(£) Restricted Funds(£) Total Funds(£)
Receipts 2023/24 2022/23 2023/24 2022/23 2023/24 2022/23
Grants 0 5,000 26,227 13,700 26,227 18,700
Donations 31,079 23,545 2,859 1,105 33,938 24,650
TradingIncome 440 440
Interest 475 183 475 183
Reimbursement 3,181 3,181
Fees for Charitable
Services
3,796 2,656 3,796 2,656
Direct Fundraising 503 220 723
Other
TOTAL RECEIPTS 39,034 31,824 29,306 14,805 68,340 46,629
Unrestricted Funds(£) Restricted Funds(£) Total Funds(£)
Payments 2023/24 2022/23 2023/24 2022/23 2023/24 2022/23
Core Costs 5,300 3,099 6,257 4,308 11,557 7,407
Direct Project and
ActivityCosts
35,046 5,106 7,875 33,347 42,921 38,453
TradingCosts 413 0 413
Other Expenses 378 274 378 274
Disbursements 1,671 1,651 1,671 1,651
PURC Grant
Disbursements
3,000 3,100 3,000 3,100
Neo-Monastics 0 0
Sub-total Payments 42,395 10,543 17,132 40,755 59,527 51,298
Unrestricted Funds(£) Restricted Funds(£) Total Funds(£)
Asset Purchased for
own use
2023/24 2022/23 2023/24 2022/23 2023/24 2022/23
Ofce Equipment 2,417 2,417 0
Kitchen / Catering
Equipment
280 1,546 0 1,826
PantryEquipment 217 5,325 217 5,325
IT Equipment 561 592 561 592
Other Equipment 144 144 0
Sub-total Assets for own
use


217
280 3,122 7,463 3,339 7,743
TOTAL PAYMENTS 42,612 10,823 20,254 48,218 62,866 59,041

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Unrestricted Funds(£) Unrestricted Funds(£) Restricted Funds(£) Restricted Funds(£) Total Funds(£) Total Funds(£)
2023/24 2022/23 2023/24 2022/23 2023/24 2022/23
NET RECEIPTS (3,578) 21,001 9,052 (33,413) 5,474 (12,412)
Transfers between
Funds
Cash funds last year
end
30,075 9,073 4,827 38,241 34,902 47,314
Cash Funds this year
end
26,497 30,075 13,879 4,827 40,376 34,902
Statement of Assets and Liabilities
Unrestricted Funds(£) Restricted Funds(£) Total Funds(£)
Cash Funds 2023/24 2022/23 2023/24 2022/23 2023/24 2022/23
PettyCash 116 19 0 116 19
Other Cash 50 43 0 50 43
TSB Current Account 1,874 8,070 (1,090) 1,874 6,980
TSB Savings Account 24,457 21,943 13,879 5,917 38,336 27,860
TOTAL 26,497 30,075 13,879 4,827 40,376 34,902
Assetsretainedforour
own use at cost
Unrestricted
Funds(£)
Restricted
Funds(£)
Total Funds
(£)
Current Year 217 3,122 3,339
Previous Years 280 15,148 15,428
Total 497 18,270 18,767

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Poole Community Exchange CIO Financial Statements for the Year Ended 23-24

Receipts and Payments

Unrestricted Funds(£) Unrestricted Funds(£) Restricted Funds(£) Restricted Funds(£) Total Funds(£) Total Funds(£)
Receipts 2023/24 2022/23 2023/24 2022/23 2023/24 2022/23
Grants 0 5,000 26,227 13,700 26,227 18,700
Donations 31,079 23,545 2,859 1,105 33,938 24,650
TradingIncome 440 440
Interest 475 183 475 183
Reimbursement 3,181 3,181
Fees for Charitable
Services
3,796 2,656 3,796 2,656
Direct Fundraising 503 220 723
Other
TOTAL RECEIPTS 39,034 31,824 29,306 14,805 68,340 46,629
Unrestricted Funds(£) Restricted Funds(£) Total Funds(£)
Payments 2023/24 2022/23 2023/24 2022/23 2023/24 2022/23
Core Costs 5,300 3,099 6,257 4,308 11,557 7,407
Direct Project and
ActivityCosts
35,046 5,106 7,875 33,347 42,921 38,453
TradingCosts 413 0 413
Other Expenses 378 274 378 274
Disbursements 1,671 1,651 1,671 1,651
PURC Grant
Disbursements
3,000 3,100 3,000 3,100
Neo-Monastics 0 0
Sub-total Payments 42,395 10,543 17,132 40,755 59,527 51,298
Unrestricted Funds(£) Restricted Funds(£) Total Funds(£)
Asset Purchased for
own use
2023/24 2022/23 2023/24 2022/23 2023/24 2022/23
Office Equipment 2,417 2,417 0
Kitchen / Catering
Equipment
280 1,546 0 1,826
PantryEquipment 217 5,325 217 5,325
IT Equipment 561 592 561 592
Other Equipment 144 144 0
Sub-total Assets for own
use

217
280 3,122 7,463 3,339 7,743
TOTAL PAYMENTS 42,612 10,823 20,254 48,218 62,866 59,041
Unrestricted Funds(£) Restricted Funds(£) Total Funds(£)
2023/24 2022/23 2023/24 2022/23 2023/24 2022/23
NET RECEIPTS (3,578) 21,001 9,052 (33,413) 5,474 (12,412)
Transfers between
Funds
Cash funds last year end 30,075 9,073 4,827 38,241 34,902 47,314
Cash
Funds
this year
end
26,497 30,075 13,879 4,827 40,376 34,902

Statement of Assets and Liabilities

Unrestricted Funds(£) Unrestricted Funds(£) Restricted Funds(£) Restricted Funds(£) Total Funds(£) Total Funds(£)
Cash Funds 2023/24 2022/23 2023/24 2022/23 2023/24 2022/23
PettyCash 116 19 0 116 19
Other Cash 50 43 0 50 43
TSB Current Account 1,874 8,070 (1,090) 1,874 6,980
TSB Savings Account 24,457 21,943 13,879 5,917 38,336 27,860
TOTAL 26,497 30,075 13,879 4,827 40,376 34,902
Assets retained for our
own use at cost
Unrestricted
Funds(£)
Restricted
Funds(£)
Total Funds
(£)
Current Year 217 3,122 3,339
Previous Years 280 15,148 15,428
Total 497 18,270 18,767

Independent examiner's report on the accounts

Section A Independent Examiner’s Report

Report to the trustees/ Charity Name members of Poole Community Exchange

On accounts for the year 5[th] April 2024 ended 1-2

Set out on pages

Charity no 1178207 (if any) (remember to include the page numbers of additional sheets)

I report to the trustees on my examination of the accounts of the above charity (“the Trust”) for the year ended 05/04/2023.

Responsibilities and As the charity trustees of the Trust, you are responsible for the preparation basis of report of the accounts in accordance with the requirements of the Charities Act 2011 (“the Act”).

I report in respect of my examination of the Trust’s accounts carried out under section 145 of the 2011 Act and in carrying out my examination, I have followed the applicable Directions given by the Charity Commission under section 145(5)(b) of the Act.

Independent I have completed my examination. I confirm that no material matters have examiner's statement come to my attention (other than that disclosed below *) in connection with the examination which gives me cause to believe that in, any material respect:

I have no concerns and have come across no other matters in connection with the examination to which attention should be drawn in order to enable a proper understanding of the accounts to be reached.

Signed: Date: 23-Dec-2024 Name: Abi Aiyegbayo Relevant professional Chartered Institute of Management Accountants qualification(s) or body (if any): Address: 40 Broadway Lane Bournemouth BH8 0AA

October 2018

IER

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Section B Disclosure

Only complete if the examiner needs to highlight matters of concern (see CC32, Independent examination of charity accounts: directions and guidance for examiners).

Give here brief details of any items that the examiner wishes to disclose .

October 2018

IER

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